Michelle
Breakfast was great room was clean
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Springhill Suites Chester
Richmond - VA · United States
12301 Redwater Creek RoadView location
8.8/10Excellent923 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition9.0/10 9.0
Amenities8.6/10 8.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Springhill Suites Chester
Located in Chester's business district, SpringHill Suites Chester offers easy access to area attractions. Enjoy a complimentary buffet breakfast before taking a dip in the indoor pool or working out in the 24-hour fitness center. This Art Deco hotel provides free Wi-Fi, a business center, and dry cleaning services.
Each of the 122 guestrooms features a kitchenette, 50-inch LED TV, and a separate sitting area. Parker's Battery Park and The Lazy Daisy are within a 5-minute drive. Richmond International Airport (RIC) is 16 miles away.
Show less
With a stay at SpringHill Suites Chester in Chester, you'll be in the business district, within a 15-minute drive of Virginia State University and Parker's Battery Park. This hotel is 16.2 mi (26.1 km) from Broad Street and 2.5 mi (4 km) from The Lazy Daisy.
Make yourself at home in one of the 122 guestrooms, featuring kitchenettes. 50-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 8:30 AM to 8:30 PM.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
-
Minimal age
18
-
Spoken Language
English
Nearby attractions
Parker's Battery Park
1.9 km / 1.2 mi
The Lazy Daisy
4 km / 2.5 mi
Perkinson Center for the Arts Foundation
4.2 km / 2.6 mi
James River
6 km / 3.8 mi
Point of Rocks Park
8.1 km / 5 mi
Henricus Historical Park
8.3 km / 5.1 mi
Dutch Gap Conservation Area
8.3 km / 5.2 mi
Iron Bridge Sports Park
9.1 km / 5.7 mi
Swift Creek Mill Theatre
9.6 km / 6 mi
Cultural Center of India
9.7 km / 6 mi
Castlewood
10.9 km / 6.8 mi
Chesterfield Historical Society of Virginia
11 km / 6.8 mi
Magnolia Grange
11.6 km / 7.2 mi
Hopewell City Marina
13.3 km / 8.2 mi
John Randolph Medical Center
13.4 km / 8.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 122
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired Internet
- Wi-fi
- Laundry service
- Lift access
- Garden
Show 6 more facilities & services
- NewspapersExtra charge
- TV lounge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Chester
SUITE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Chester
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Chester
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Chester
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringhill Suites Chester
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Springhill Suites Chester
100
reviews shown
Michelle
I booked a room with two queen beds through Expedia. When we went to the room, there was only one king bed. The reason I chose Spring Hill Suites was because we needed two beds and sofa bed since I was traveling with two teenagers. This really caused an issue with our stay.
Marie-Soleil
La chambre était parfaite pour une famille de 5. Grande salle de bain propre mais pas impeccable. Accueil chaleureux en nous offrant des bouteilles d’eau. On y retourne dans hésiter pour une nuit sur la route.
Ronald
Good luck
Todd
Very friendly and clean
Faiza
It was clean and peaceful place.
sarah
belle chambre propre pour accueillir notre famille, bon déjeuner également
Nona
I was a little surprised that the following things were even an issue at a marriott property. There looked to be excrement around the base of the toilet. The in-room coffee machine was a joke. The very small filter didnt even fit into the coffee maker! The iron we tried to use left gross marks on my pants because of the build-up on the bottom of the iron. But the worst of it....the sink drained Very Slowly. The staff was very polite and helpful. The bed was comfortable and the room smelled great and it was quiet. Thank you.
Clarence
Unfortunately, upon our arrival, we found that our suite had not been properly cleaned. The bedding had not been changed, there was debris underneath the bed, and a dried coffee spill remained under the microwave.
I immediately reported these issues to the front desk but was given what I felt was an unsatisfactory explanation. I was assured that someone would come and address the concerns while my family and I spent the day at a nearby waterpark.
However, when we returned later that day, none of the issues had been resolved. I went back to the front desk and spoke with Claire. She sincerely apologized for the inconvenience and promptly arranged for us to move to another room.
I would like to thank Claire for her professionalism, willingness to help, and excellent customer service. While the initial experience was very disappointing, her prompt action and courteous demeanor helped make a difficult situation much better.
I immediately reported these issues to the front desk but was given what I felt was an unsatisfactory explanation. I was assured that someone would come and address the concerns while my family and I spent the day at a nearby waterpark.
However, when we returned later that day, none of the issues had been resolved. I went back to the front desk and spoke with Claire. She sincerely apologized for the inconvenience and promptly arranged for us to move to another room.
I would like to thank Claire for her professionalism, willingness to help, and excellent customer service. While the initial experience was very disappointing, her prompt action and courteous demeanor helped make a difficult situation much better.
Mohammad M
I’m extremely disappointed with my stay. I chose Marriott because of its reputation, and I’ve always had great experiences in the past, but this stay fell far below the standard I expected.
The room had several maintenance issues from the moment we arrived. The ironing board was broken with an entire leg out of place, making it impossible to use. The bathroom door was also broken and wouldn’t close properly or lock, leaving a gap where someone outside could potentially see in, which was a serious privacy concern. Given these issues, we asked to be moved to another room, but our request was denied.
The bathroom amenities were also incorrect. Instead of shower gel, there were two bottles of shampoo, leaving us with two shampoos and only one conditioner. There were no towels in the bathroom when we checked in. We requested more and were only given three towels.
We also requested room service and were assured it would be taken care of. We informed the staff about the missing shower gel as well, and they told us someone would address everything the following day during room service. Unfortunately, neither happened. When we returned to the room, it had not been serviced at all, and nothing had been corrected.
Overall, this was a very disappointing stay. It’s honestly embarrassing for a Marriott property to provide this level of service and maintenance. I specifically choose Marriott because I expect quality, consistency, and good customer service. Unfortunately, got the opposit
The room had several maintenance issues from the moment we arrived. The ironing board was broken with an entire leg out of place, making it impossible to use. The bathroom door was also broken and wouldn’t close properly or lock, leaving a gap where someone outside could potentially see in, which was a serious privacy concern. Given these issues, we asked to be moved to another room, but our request was denied.
The bathroom amenities were also incorrect. Instead of shower gel, there were two bottles of shampoo, leaving us with two shampoos and only one conditioner. There were no towels in the bathroom when we checked in. We requested more and were only given three towels.
We also requested room service and were assured it would be taken care of. We informed the staff about the missing shower gel as well, and they told us someone would address everything the following day during room service. Unfortunately, neither happened. When we returned to the room, it had not been serviced at all, and nothing had been corrected.
Overall, this was a very disappointing stay. It’s honestly embarrassing for a Marriott property to provide this level of service and maintenance. I specifically choose Marriott because I expect quality, consistency, and good customer service. Unfortunately, got the opposit
David
This is a very clean and great place to travel. The one and only complaint I have is the lay out of the room. The tv is not placed for everyone to view in the room. I do like how you can sign into your own Netflix account to watch what you want to on tv. We didn’t get to use any of the other amenities due to spending time in Richmond. But again if you are looking for a quiet place to stay with a large family this is great to stay.
Mina
Nice place to stay in the area. Beds were comfortable staff was super helpful when we needed a few things.
Sheryl
This hotel had numerous areas where maintenance or repair was needed. Bed was comfortable but carpets were literally filthy. See photos. I was conveniently next to shopping and restaurants and i95.
Daina
Room was not clean and had a terrible odor. Bathroom vent didn’t work and just overall uncomfortable. We booked a suite that sleeps 6 and the bathroom door was a sliding door with no lock. Showers had barely any water pressure
LaToya
Very clean, bed was comfortable. The room was larger than expected. The fridge kept my drinks really cold. Most hotel fridges doesn't work that well. I will recommend this property.
Kierra
Definitely one at the top of the list best hotels to stay at..
William
The room had no ventilation which made everything feel damp which raised concerns of mold issues. The breakfast never really changed the five days we stayed. There was one lady, I wish I knew her name, that worked the breakfast area who was extremely nice. Unfortunately, she was the outlier. The pool is tiny!! Also, when we started taking our luggage to the car we realized they had shut our key cards off and we were locked out and had to go get it turned back on(this was just after 7am the morning of checkout). All in all I would not recommend staying at this hotel.
Brittanie
room was clean and very spacious. it was perfect for my stay.
Yan
Room is clean and staffs are friendly. The breakfast is the only one I don’t like
Brittany
The handicap accessible room overall was spacious and efficient for my family’s needs. The only critique is the mattress on the bed was not very comfortable or supportive.
Sheila
When traveling to VA to visit family we usually stay at Springhill Suites. It’s very clean and the staff are always courteous and friendly! Close to all amenities! Definitely recommend!
Verified traveler
Beds were clean. The remote was missing so while looking under the bed, there was water bottles, food, and wrappers. I called the front desk and they advised they couldn’t bring me a remote but I could come and get one. One girl was running the whole hotel.
Tammy
Our room was clean and comfortable. There was one suspicious stain on the ottoman, but we didn’t let that bother us too much! The property is still nice right now, but if you look closely, we did notice small minor issues that the property management should consider taking care of. The lobby floor was not spotless, not really a big deal; but noticeable. The trash can placed by the 3rd floor elevator had not been emptied and was giving an unpleasant odor as we came and went. The breakfast on par with what other nearby properties offer. Parking was tight on Saturday night because there was an event being held at the hotel.
Charlene
The king bed was super comfortable! The room was pretty great except for a couple things. The bathroom door is like a rolling slide door. It does not seal and there are huge gaps. Anyone in the room can see through the 3” gap while you are showering or listen to you go to the bathroom. It was clean except for the roll out bed for our child. That had a big yellow urine stain. They also knew we would have 4 people and this was the only type of room that was available but no extra bedding for the roll out couch beds were provided. We had to go ask for those.
love
Ok place nrrds updating but overall itd ok
Erika
Very clean
April
Couch in room was dirty as well as some of the towels.
Gerard
This was a very average location.
Fatu
Room was clean, had a decent gym, pool wasn’t open, elevators were a little slow.
Sandra
Everything was great except the toilet in the bathroom was too low to the floor. I didn't think to request a handicap room, however, a friend that was staying in a handicap room when we were there said that the bed was too low to the floor and asked to be moved. Otherwise everything was great. Perhaps you may consult the ADA for suggestions on improving the accessibility.
Ashley
Great stay!
Vanessa
clean room, good breakfast, attentive staff
Robert
The only issue is I had requested a handicapped accessible room and even though I was told I would have one, no such luck. When we arrived asked the young lady at the desk about it, she put us in a hearing accessible room, even though I walked in with a walker! Other than that
Dave
Did not like the neighbors who were loud and smoking dope in the room granted it was for one night and they left but it smelled all week. We were on 1st floor lobby was very noisy at late night . All staff were extremely helpful and nice.
Sherry
The elevator is very slow and the room was small the room was weird the tv at the edge of the room which didn’t make sense to me and the bathroom door did not close you had to put a shoe to keep it close .. breaks fast was good
keith
Very nice
Sara
Breakfast was great, lots of options and fresh. Room was clean and AC worked good. The staff was amazing
Kathy
Everything was wonderful!! Will be back
Emily
The third floor smells like urine, broken light on bed ,when there where pubes on the shampoo bottles I requested someone clean it or a new room - I was told no one was working but them so they can’t come clean it - so got a new room fifth floor - smelled a lot better - trundle bed mattress was dirty and socks under bed couch - if air was set to 72 a musty smell was as in the room but still better then the 3rd floor smells - went to use the pool and water was all mucky and smelled like dead fish so could not use that at all - I did not get to experience some of the good part that other may have because after the overnight staff member was rude I didn’t bother asking anyone else what the heck was up with the pool and the smell and the musty air
Vicki
We will certainly stay here again The only thing I would request to be different is to offer coffee in the reception area 24/7. The coffee at breakfast was so much better than in the room.
Steve
Great location, great staff, clean, quiet, my #1 choice!
joyce
,
Tyra
The room was great, they front desk was able to let us check in early due to a wedding we needed to attend. However, the carpet was kind of unkept and dirty and many areas and the elevator was really slow. Other than that, the staff was really friendly and super helpful for allowing us to store our catering in their kitchen for our wedding reception! Thank you so much!
Julie
The room was very clean and extremely comfortable
Coretta
Clean room, nice staff and variety of breakfast items. Will definitely stay here again.
Amanda
Next time have sausage gravy and biscuits
ANGEL
Nuestra estadía fue de 6 días y 5 noches. Habitación cómoda y espaciosa. El sillón es muy duro y despues de un rato, molesta la espalda. Desayuno estaba ok. El TV no tenia canales en español. No había caja de seguridad en la habitación. No secador de pelo tampoco. La puerta del baño no tiene seguro, es puerta corrediza. El hotel está muy bien ubicado, cerca de todo; puestos de gasolina, restaurantes. Una sugerencia: el microhondas queda muy bajo para los que padecemos de la espalda. Sería conveniente ponerlo encima del gabinete y no dentro. No tienen gavetas para guardar la ropa, solo 2 pequeñas. Las camas son muy confortables, pero las almohadas son demasiado blandas. Tuvimos que pedir almohadas más duras en el lobby y la persona muy amablemente nos las proporcionó. Se escuchaban tambien las personas caminando fuerte en el piso de arriba, lo cual impide que el descanso sea grato. Es un muy buen hotel; solo que tiene muchos detalles que deberían mejorar o cuidar para que tengamos una mejor estadía.
Rachele
The room was gorgeous and spacious. The gym was clean and well equipped with modern equipment. The staff were super professional and helpful. I will definitely return to this hotel.
Lynnette
We stayed one night. Our room was very clean and comfy. Breakfast had a nice selection. Would definitely recommend.
Roger
It was noisey
Karla
There was an odd smell when we entered the hallway of our hotel room. Otherwise, it was a good stay
Aliyah
very clean
Linda
Clean room and bathroom. Good breakfast options.
Lydia
Clean room, nice staff
Edy
Clean and big rooms
Rudy
The pool was small staff were great
Sara
The room was spacious and clean and the grounds were beautiful. There was plenty for the kids to do. Location was good.
The minute we walked in, we were directed to a salesman who pushed hard for attendance at a timeshare meeting. We agreed to go since they offered a monetary gift for attendance. However, we were told they would have childcare’s and they did not. Additionally, they still tried to take the information from my drivers license despite us not staying until I insisted it be given back without taking any more info from it.
The minute we walked in, we were directed to a salesman who pushed hard for attendance at a timeshare meeting. We agreed to go since they offered a monetary gift for attendance. However, we were told they would have childcare’s and they did not. Additionally, they still tried to take the information from my drivers license despite us not staying until I insisted it be given back without taking any more info from it.
Alina
the thermostat on the wall was not working and woke up in middle of the night with a temperature in the room close to 80s. We end up stopping it and started the AC to cool the room. The bathroom door which is a sliding door right in the middle of the room was not closing properly staying an inch open all the time. We stayed only one nigh, arrive late and we though it will not bother us much but it did.
Kirsten
Staff was great, room was great
Jonathan
The room was perfect small and cozy great lighting comfortable bed. Most definitely great shower i would recommend booking here. Also the included breakfast was amazing.
Stefanie
Fabulously patient and friendly people, even to the 100+ dancers running up and down the stairs! Wonderful place will start there again and again
Whitney
One elevator broken the entire time.
Large large group of kids being loud and slamming doors throughout the entire night.
Sliding bathroom door offers no privacy at all.
Large large group of kids being loud and slamming doors throughout the entire night.
Sliding bathroom door offers no privacy at all.
misleysis
Excellent
Joan E
Friendly. Clean.
Shannon
Staff were attentive and courteous. Breakfast was delicious.
Hakim
Cleanliness
Alfreda
Yes
David
Big storm came and wouldn’t allow us to cancel. Very bad look.
Marshall
There was a problem with the hot water, took about 15 minutes to warm up.
Stephen
Great stay! Nice, big, clean room; professional and courteous staff.
Amanda
The rooms dont feel super clean. Specifically, the carpet. The room is also very dark
Jean
Front desk staff was outstanding and very responsive.
Room was nice size and clean.
Room was nice size and clean.
Mélanie
Nice place
Raymond
Clean room, good location.
Michelle
Front desk clerk wasn’t friendly and spoke very low. Also our TV wasn’t working and after a 10-hour drive we wanted to just relax but had to switch rooms after settling in.
Kevin
The people and the room exceeded expectations.
Nicholas
Reserved a room with 2 beds and a pull out bed in it since traveling with 6 of us total. After arriving at the hotel from traveling over 17 hours, come to find out that they didn’t have the room and had to squeeze all of us on a single King bed and a couch. It was extremely uncomfortable and crammed. Not the experience I was hoping for.
Alessandro
Not many healthy choices for breakfast. Sofa in room had a 10-inch gash! Room thermostat did not seem to work, room remainined uncomfortably warm through the night.
Anand
Place is new and most importantly staff is very helpful
Rafael
Wonderful staff and really clean room.
Jeremy
We enjoyed how quiet our stay seemed to be. The room was comfortable and setup in a way which was great for our family of 6. The breakfast was wonderful and it was nice to have an indoor pool option to enjoy. We did wish that the bathroom door had a lock on it- as the sliding door made it easy to be interrupted by younger ones and the pool temperature was extremely cold though our kids still seemed to enjoy it. The staff was extremely welcoming and friendly.
Bernard
Limited parking
Tyra
The staff at the front lobby were very friendly!
John
First room we checked into toilet didn’t flush. Second room they moved us to was next to a utility closet that had a mechanical whining noise all night long. Couch in the room had stains on it. Breakfast was average at best. Quality and choices not very good.
Shahid
The property is dated and the hallways smell but we stayed for 1 night during a road trip so a comfy bed was all we were looking for where it didn’t disappoint
misleysis
Excellent customer service
Jeanmarie
Room was spacious.
CHERYLE
We always stay at this hotel because of the comfortable beds , cleanest and safe area.
William
Friendly service and clean rooms.
Wesley
Yes but no hot water but great place
Tamara
The room was spotless and we had a wonderful stay.
DRAMOS
Very nice and spacious
Latisha
Had wonderful quiet stay.
Amy
Clean and comfortable for a quick stay.
John
Parking was full, breakfast was done well
Tristan
Great stay.
Susan
W
Linda
It was convenient to where I needed to go. There were a lot of place to eat in the area. Also, the staff was really nice.
Jania
Staff not accommodating no sense of urgency in assisting guests. Shower was clearly not cleaned. Dead bugs in the hallway for days- Too many issues to name
Suchwinder
Front desk is friendly, but the room isn’t as clean. The sofa was dirty, so was the bed sheets, and lots of hair from other people all over towels. There was a spider as well. Overall it is workable to stay but for the price and being told it was ready hours before our regular check in, but still was dirty was disappointing.
Location & surroundings
Springhill Suites Chester
12301 Redwater Creek Road, Chester, United States
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Springhill Suites Chester
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