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Residence Inn by Marriott Richmond Chester
Richmond - VA · United States
800 Bermuda Hundred RdView location
9.0/10Excellent422 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.0/10 9.0
Location9.2/10 9.2
Neighborhood8.6/10 8.6
Quality8.0/10 8.0
Value9.4/10 9.4
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn by Marriott Richmond Chester
Located in Chester's business district, the Residence Inn Marriott Chester is a short drive from Point of Rocks Park and Parker's Battery Park. This hotel offers convenient access to the Appomattox River and Hopewell City Marina. Guests can enjoy an indoor pool, spa tub, and fitness center.
Each of the 136 guestrooms features a kitchen with a full-sized refrigerator/freezer and oven, as well as complimentary wired and wireless internet access, and a 37-inch flat-screen TV with cable programming. A complimentary buffet breakfast is served daily, and guests can also grab a bite from the on-site grocery/convenience store.
The hotel also provides a business center, express check-in and check-out, and free self-parking. For events, there's a dedicated space consisting of a conference area and meeting room.
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Located in Chester, Residence Inn Marriott Chester is in the business district, within a 10-minute drive of Point of Rocks Park and Parker's Battery Park. This hotel is 11.3 mi (18.1 km) from Virginia State University and 3.2 mi (5.1 km) from Appomattox River.
Make yourself at home in one of the 136 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chester? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
5:30 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 10:00 AM to 11:00 PM.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Long-term renters welcome
-
Minimal age
21
-
Optional fees
- Uncovered self parking fee: USD 5 per day
- Pet fee: USD 100.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Point of Rocks Park
4.2 km / 2.6 mi
Appomattox River
5.1 km / 3.2 mi
Parker's Battery Park
5.2 km / 3.2 mi
Hopewell City Marina
7.1 km / 4.4 mi
John Randolph Medical Center
7.2 km / 4.5 mi
Beacon Theatre
7.5 km / 4.6 mi
Weston Manor
7.7 km / 4.8 mi
Appomattox Manor
9.3 km / 5.8 mi
General Grant's HQ at City Point
9.4 km / 5.8 mi
The Lazy Daisy
10.1 km / 6.3 mi
Perkinson Center for the Arts Foundation
10.2 km / 6.3 mi
Henricus Historical Park
11.8 km / 7.3 mi
Swift Creek Mill Theatre
11.8 km / 7.3 mi
Dutch Gap Conservation Area
11.8 km / 7.4 mi
Petersburg National Battlefield Park
14.5 km / 9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 136
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Babysitting service
- Fireplace
- Hotel safe
Show 17 more facilities & services
- Lift access
- Clothes dryer
- Grill/BBQ
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- Breakfast
- Breakfast buffet
- Continental breakfast
- Picnic
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
- Volleyball
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Richmond Chester
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Richmond Chester
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 42 m²SUI.KG-1
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Richmond Chester
SUITE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 42 m²SUI.B1-KG
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Richmond Chester
SUITE KING BED ONE BEDROOM
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Richmond Chester
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 84 m²SUI.2D
Room overview
Non-smoking room- Room size
- 84 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Richmond Chester
SUITE TWO DOUBLE BEDS
Room photos
13 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 84 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Richmond Chester
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 33 m²STU.KG
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Richmond Chester
STUDIO KING SIZE BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn by Marriott Richmond Chester
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Residence Inn by Marriott Richmond Chester
100
reviews shown
Huihong
The room was clean but smaller than in the picture. Staff was very nice and helpful. Breakfast was standard. The only missing was there was no hook for used towels in the bathroom. It was a bit inconvenient. Also there was much counter space around the bathroom sink.
Kira
Pool area was a disaster they only had one staff member cleaning up. Towels and dirty socks everywhere. Staff so nice but we had to leave our first room due to ants… pretty gross but next room was completely fine
Stephen
The hot tub in particular, was a wonderful experience.
Eddie
My air conditioner didn't work
Ezra
Everything was wonderful and the staff was very helpful
Elizabeth
Great breakfast spread but could really use a room refresh
Mark
Deserving of it's rating, was clean and quiet.
Gym was solid.
Breakfast was the usual.
Pool was busy and hot tub wouldn't turn on.
Decent Mexican restaurant within walking distance (Jalapenos).
Gym was solid.
Breakfast was the usual.
Pool was busy and hot tub wouldn't turn on.
Decent Mexican restaurant within walking distance (Jalapenos).
Amy
Good place right off the highway.
Bryan
Breakfast was cooked- eggs bacon sausage, oatmeal and waffles. Plenty of fresh fruit, apple, strawberries, cantaloupe, bananas. Assortment of yogurt and chocolate and white milk, Breads and muffins also available. All you can eat, I am sure I didn’t list everything like cereal but this was an excellent experience. Coffee, tea and lemon water also available
Rodrigo
Everything was 😊
Rymma
The bathroom had noticeable urine stains around the toilet, and both the shampoo and body wash appeared to be excessively diluted. Although the room was reserved for four guests, only three towels were provided.
Additionally, the pool area raised safety concerns: one window remained open and could not be closed, while another had a significant crack, creating a potential hazard.
The breakfast offered was disappointing, as the food appeared dry, lacking in flavor, and not fresh. Considering the amount paid for this stay, the overall condition of the hotel and room fell well below expectations.
Unfortunately, based on this experience, I would not consider staying here again.
Additionally, the pool area raised safety concerns: one window remained open and could not be closed, while another had a significant crack, creating a potential hazard.
The breakfast offered was disappointing, as the food appeared dry, lacking in flavor, and not fresh. Considering the amount paid for this stay, the overall condition of the hotel and room fell well below expectations.
Unfortunately, based on this experience, I would not consider staying here again.
Crystal
The room was very clean and spacious. Staff were courteous, hotel itself was was extremely well taken care of. Pool and hot tub were amazing and not over chlorinated. Its a nice little side road location so extremely easy to get to and leave. Overall, very satisfied with the stay.
William
Check-in staff was very helpful
Margaret
The front staff was excellent
Joyce
Y3s
Heather
Wonderful staff. Nice room.
Kristen
Brandon at the front desk check in was great. The room was clean and comfortable. Nice kitchen and living room set up.
Krystal
This was an amazing day. The rooms were spotless. The staff for amazing breakfast was on point. Will definitely be staying again.
Michael
Didn’t do breakfast so that’s why no rating. Very comfortable room and friendly staff. Easy interstate access but no highway noise
Clyde
Cleaning materials left inside. Room had ants/odor, the fireplace didn’t work. Key stopped working several times. Each issue was addressed.
Abass
Everything was absolutely amazing! Very clean, super nice staff and the breakfast was outstanding!! Always a pleasure to stay at this location!
Sylvester
Breakfast was good. The room was nice.
Ernesto
The setting was nice.
Mary
The hotel was immaculate and the staff were amazing.I highly recommend a stay here.
Edward
Nice hotel . Good location. Clean, nice size rooms.
Shanell
Check-in was smooth, our room was nice and spacious and the amenities were nice.
JAMES
Never made it to the pool
NICK steve
Great location when visiting Ft Lee as it’s convenient to the Army base and airport.
Steven
Friend trip
The room has a lot of room and the amenities are nice
Jasmine
NA
Anitra
Very nice and quiet
Stephanie
The staff
Bernadine
Very good
Thomas
Aaa
Davante
Great
Randy
Seamless checking and checking out, staff was nice and courteous and was helping whenever you need assistance.
Andrew
Very nice place
Julio
Bedroom was cleaned poorly
Stephanie
I really enjoyed the stay at Residence Inn Marriott Chester the staff was extremely friendly very helpful and very hospitable they accommodated as well the place is a convenient location they can meet at location not too far from Walmart just
Deborah
Clean, convenient, friendly.
Richard
Ample parking, free.
Friendly and polite staff.
No issues with the room essentials; warm, clean, piping hot water and comfortable bed. Very spacious (king suite). Breakfast plentiful and varied, hot and cold. Barely anyone partaking at 0845, so seating space was not an issue. Plastic cutlery and polystyrene plates.
Annoying room TV glitch if you’re a ‘Firestick streaming person’ - the additional HDMIs don’t work if the hotel’s feed is plugged in. Unplug the hotel HDMI and the TV remote becomes inoperative, so no volume control for when your device is plugged in and the default TV volume is way too loud! It’s a shame that hotels do their best to prevent total stay enjoyment - just protecting their wifi, I guess..?
Friendly and polite staff.
No issues with the room essentials; warm, clean, piping hot water and comfortable bed. Very spacious (king suite). Breakfast plentiful and varied, hot and cold. Barely anyone partaking at 0845, so seating space was not an issue. Plastic cutlery and polystyrene plates.
Annoying room TV glitch if you’re a ‘Firestick streaming person’ - the additional HDMIs don’t work if the hotel’s feed is plugged in. Unplug the hotel HDMI and the TV remote becomes inoperative, so no volume control for when your device is plugged in and the default TV volume is way too loud! It’s a shame that hotels do their best to prevent total stay enjoyment - just protecting their wifi, I guess..?
Shaniya
It was very quiet and peaceful. Easy Check- In, and super clean. i loved it and will be booking again.
Tyler
Very nice super clean hotel with modern rooms
Keyta
Enjoyed the fireplace and outdoor firepit lounge area with grills. Room was fantastic. Free breakfast buffet. Always a win with Marriott.
pierce
Layla at the front desk was very professional.
Nicholas
Very good
Overall, this was a very good stay. The staff was friendly and honored a request for additional blankets and pillows within minutes. The pool was clean and a good temperature. The hot tub was clean and hot, but the jets would not turn on. The room was spacious and well-appointed. The bed was not the most comfortable. When we arrived in the room the AC was on and it was cold, so I turned up the thermostat a degree just to cycle off the AC. Later in the night, despite turning the thermostat back down a couple degrees, it never felt that the AC cycled back on, so it got a bit warm for my comfort.
Of note, there is a Mexican restaurant across the street, Jalapeños. It was delicious and great service.
Of note, there is a Mexican restaurant across the street, Jalapeños. It was delicious and great service.
Codie
Very clean and well worth the cost.
Julia
Clean, spacious, good hot breakfast, nice pool area and fire pit area!
Tosaunda
The property was clean and the breakfast was good
DENNIS
It was clean.
Jill
Great stay
Clean, spacious rooms in a great location. Close to all the necessities. Pool and hot tub were nice. Breakfast had a great variety and was kept well stocked. Staff was friendly. We would definitely stay here again.
Verified traveler
Bad cleaning crew
Check in was annoying since I arrived outside the window of check-in the doors were closed.
When I had requested a pack and play out in the room there was none put in.
In the bathroom it was not fully cleaned and only had two towels when I have two kids
Then in the bed there was a wire in the sheets from a previous stay? Obviously these sheets I slept in were never changed prior to my stay.
When I had requested a pack and play out in the room there was none put in.
In the bathroom it was not fully cleaned and only had two towels when I have two kids
Then in the bed there was a wire in the sheets from a previous stay? Obviously these sheets I slept in were never changed prior to my stay.
Teresa
Eat hotels stayed at in Virginia to date . Great amenities we utilized the fire pit area which my family loved . They even had a basketball court that my kids loved and supplied the basketball . Breakfast was average but good and they really couldn’t keep breakfast stocked because the volume of ppl but everything was still so great and I slept so comfortable . Everything was amazing and we will be definitely returning.
Elizabeth
Front desk staff upon arrival was unprofessional, slow, preoccupied. First room keys did not work. She put me in a different room. Did not apologize, no eye contact, etc.
Property was very nice however, and very quiet. Breakfast was very nice.
Property was very nice however, and very quiet. Breakfast was very nice.
Eddy
Awesome
Hi class luxury in Chester VA. The fully equipped luxury suite will blow you away. That fireplace set the perfect mood on a cold November night. I really did not want to leave my room. The bed felt like I was sleeping on a cloud. Super clean, very quiet, delicious breakfast and coffee. The staff was very friendly and extremely professional. I will defiantly return.
Verified traveler
Very nice
Jean
Welcoming Environment
I had been to a wonderful Residence Inn in Joplin, Missouri years ago. This hotel matched it.
There is a basketball court near the front door, which signaled to me that you could relax here, even if you were here on business. That’s a nice message.
There is a basketball court near the front door, which signaled to me that you could relax here, even if you were here on business. That’s a nice message.
Verified traveler
The best
We loved the level of comfort and cleanliness as well as the staff’s friendliness and willingness to accommodate our wishes. An experience that will have us go back to Marriott properties before anywhere else.
Vickie
Nice hotel
MICHAEL
Very nice
Very nice and quiet!
Runion
Thoroughly enjoyed our stay!
Brittany
Absolutely love this hotel
Edward
Very friendly staff and very clean
Evelyn
Ease of checking in and out. Clean and quiet.
Emily
Staff were friendly and check in was smooth. The room was very nice- we had a comfortable stay
Kadeidra
Rooms were excellent
Christine
The staff was nice and the room was wonderful. The kids were excited to go to the pool, and that’s where things were terrible. The chlorine was so high that 10 minute’s after getting in both were coughing so badly and their eyes were burning ( my eyes were burning just being in there and I wasn’t in the water) My son started throwing up from coughing ☹️. We checked out in the morning and went to a different hotel.
DON
Room was fine, but we specifically chose this hotel because it had a pool and hot tub. The pool was so filthy you could barely see the bottom. The hot tub had foreign material floating around in it that looked like it could have been skin... Yuk!
Needless to say we didn't use the pool or hot tub,
Needless to say we didn't use the pool or hot tub,
Shuron
GOOD BREAKFAST, NICE POOL, FRIENDLY STAFF
Diane
Property was off the beaten path, so quiet. It had beautiful accommodations. Staff was pleasant. Did have an issue, though. Around 7PM the fire alarm went off, but was quickly turned off, so probably a false alarm. Fire trucks did arrive, however. About 15 minutes after the alarm was stopped, water started pouring in through the light fixtures over the sink. We called the front desk to report it and was initially told they would take care of it in the morning: we said it needed to be addressed now, it was an emergency. A few minutes later, water was pouring out of the main light in the center of the kitchen area, flooding the room. We called to say we needed to be relocated and was told the manager was on his way up. We grabbed out stuff & cleared the room. The manager arrived with the firemen, who told us to get out and not touch anything electrical. We were immediately relocated to another room that was very nice. I went downstairs to get a beer for myself and wine for my partner, and commented that we were in the room that flooded and asked if it could be complementary for our distress and inconvenience. The person at the front desk smiled and nodded. When I got the receipt for the stay, it was charged.
Oscar
Facilities and staff were great. Breakfast was subpar compared to previous stays at other Residence Inn.
Ann
The staff is absolutely amazing, helpful, and friendly. Pool was a little cold though.
Verified traveler
Great stop, nice hotel
Shuron
NICE STAY, GOOD STAFF AND FOOD. POOL NEEDED TO BE CLEANED. JACUZZI JETS DID NOT WORK PROPERLY.
OVERALL A GREAT STAY
OVERALL A GREAT STAY
rick
Convenient location but the property needs a big hug!
Jinni
The suite was extremely quiet and very comfortable. It had everything we needed during our one night stay. The check-in process was efficient, and the front desk agent was very friendly and helpful.
ZLATKO
Everything was fine. Very standard three star hotel. The continental breakfast was good. Well displayed. Coffee very good.
Shakwana
Booked room type unavailable. Manager unable to make accommodation. Was advised room is dirty and housekeeping unavailable.
Jackson
Great breakfast, comfy beds, nicely heated pool and perfectly heated hot tub. Bluey playing in the lobby entertaining our 5 year old. It was a great stay.
Ronald
Lovely place to stay!
Christina
Everyone was so friendly and welcoming.
Sarah
Beautifully decorated
Donald
Loved the accomodations. Great extended pool hours. Spa was down for repairs.
Chris
Great stay. Gilbert welcomed us and made sure we had what we needed for an enjoyable stay. Breakfast was excellent, great variety and clean. We loved the location and convenience of what we needed.
Tenell
Great stay
My family and I was in town for the weekend to visit our Marine stationed at Fort Lee. The hotel was very cleaned and the staff were very professional & helpful. We had a small hiccup with ants in the room and the staff remediated the issue very timely. I would definitely stay here again.
maura
Horrible and limited handicap access. Handicap space with no curb access and a car sitting on the only front curb access. Doors propped open throughout facility all night, I felt like I was at a fake residence inn, worst breakfast ever with only fruit options for anyone with a dairy allergy. Only redeeming thing was I left a bag and they didn’t steal it or the contents.
Brittney
Stay was average, not what you expect for Marriott
Dana
Comfy and Clean
This hotel was really nice, comfortable and clean. We'd definitely come again if in the area.
Bill
Newer, clean and quiet, quick check in
AISHA
Pool area needed to be clean, lots of rusted equipment and hot tub was dirty and ants were very bad around the pool area
Antoinette
Loved it! Thanks again
Omowali
Me and my wife stayed at a Residence Inn in Sterling Virginia last year for our 13 year anniversary and absolutely loved everything about the Sterling location.
This year 2022 we decided to come back, but to their Chester, Virginia location and we brought some friends there with us. This location was not at all what we expected. We checked into our room 216 and it was dirty and smelled like marijuana. I looked around and noticed there were marijuana seeds on one table and another table was not cleaned and the bed didn't look properly made.
Front desk did what she could to move us to another room. When we entered the 2nd room, it was cleaner and didn't smell which was good, but had wall paper that was peeling off in the kitchen and a light switch plate/cover/fixture was loose with a screw hanging out as if someone was working on it. Toilet seat looked like it was peeling. Our friends that we invited had a similar experience with cleanliness issues.
In short, I don't think that we will EVER come back to this location! If you rent a \"non-smoking\" room, that's what you expect to get. For the money that this hotel charges, you just expect it to be cleaner and I'm not sure how this was overlooked by housecleaning. They should be charging whoever rented this room before us being that left this place nasty and smoked inside it.
Me, my wife and friends had been traveling the entire morning that we were so exhausted and didn't want to fight anymore and just wanted to sleep.
This year 2022 we decided to come back, but to their Chester, Virginia location and we brought some friends there with us. This location was not at all what we expected. We checked into our room 216 and it was dirty and smelled like marijuana. I looked around and noticed there were marijuana seeds on one table and another table was not cleaned and the bed didn't look properly made.
Front desk did what she could to move us to another room. When we entered the 2nd room, it was cleaner and didn't smell which was good, but had wall paper that was peeling off in the kitchen and a light switch plate/cover/fixture was loose with a screw hanging out as if someone was working on it. Toilet seat looked like it was peeling. Our friends that we invited had a similar experience with cleanliness issues.
In short, I don't think that we will EVER come back to this location! If you rent a \"non-smoking\" room, that's what you expect to get. For the money that this hotel charges, you just expect it to be cleaner and I'm not sure how this was overlooked by housecleaning. They should be charging whoever rented this room before us being that left this place nasty and smoked inside it.
Me, my wife and friends had been traveling the entire morning that we were so exhausted and didn't want to fight anymore and just wanted to sleep.
Damon
The registrar was polite and professional. The room and property was clean. And the breakfast was good and had many things to choose from. I will stay here again and I highly recommend it.
David
Adequate roadside suite hotel.
This is conveniently located off of I-295, and is an acceptable suite hotel but not a bargain for the quality. There is not a separate bedroom, just an alcove, and while the room was fine, it was not exceptionally nice either. The rug in the room was wet on arrival, indicating it had been cleaned but very recently and not all that pleasant to smell or walk on. Again, nothing terrible, but not a place to make a point of staying at either. The neighborhood offered a gas station and some minimal restaurants. They do charge at sizable pet fee which was not clear at the time the reservation was made.
Sharif
Rooms were spacious
Customer service was pleasant
Customer service was pleasant
Thomas
Large rooms, very comfortable beds and nice kitchenettes. The gym was small with missing equipment (e.g. 15lb dumbbells and 30lbs dumbells but no 20 or 25?). The staff was super nice and friendly, and the parking was great.
Shaniqua
Quiet area
Sabrina
Pleased and Dog Welcoming
Very convenient and dog friendly. We checked in and we had zero bath towels in the room and the TV did not operate. Hotel policy should include a peer check of rooms prior to guest check in.
Breakfast bar was very nice and the host was helpful and pleasant. We really enjoyed the fireplace outside the lobby. The hotel is a great place to meet or rest during your travels. Will stay again.
Breakfast bar was very nice and the host was helpful and pleasant. We really enjoyed the fireplace outside the lobby. The hotel is a great place to meet or rest during your travels. Will stay again.
Michael
Rooms are poorly lit. Had a couple bulbs not working in ceiling fixtures which made it even dimmer. Bathroom sink was slow to drain and wallpaper in bathroom had separated in corner by toilet. Otherwise, fine.
Anthony
Highly recommend.
Beautiful hotel. Very clean and updated. Will DEFINITELY be back.
Location & surroundings
Residence Inn by Marriott Richmond Chester
800 Bermuda Hundred Rd, Chester, United States
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Residence Inn by Marriott Richmond Chester
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