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Hyatt Place Richmond/Chester

Richmond - VA · United States

13148 Kingston AveView location

8.4/10Excellent1,012 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.4/108.4
Condition8.0/108.0
Neighborhood8.8/108.8
Amenities8.2/108.2
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Richmond/Chester

Disponemos de un total de 120 habitaciones para su comodidad. Además, el alojamiento ofrece conexión wifi. Este hotel dispone de recepción 24 horas para su comodidad. Todas las habitaciones del Hyatt Place Richmond/Chester tienen acceso para silla de ruedas. El Hyatt Place Richmond/Chester ofrece aparcamiento para su comodidad.

Algunos servicios pueden ser de pago.

Read more about this hotelShow less

Located in Chester, Hyatt Select Richmond/Chester is in the business district, within a 5-minute drive of Point of Rocks Park and Parker's Battery Park. This hotel is 4.3 mi (6.9 km) from Hopewell City Marina and 4.4 mi (7 km) from John Randolph Medical Center.

Make yourself at home in one of the 121 guestrooms featuring DVD players and flat-screen televisions. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Chester? This hotel has 2164 square feet (201 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • The seasonal pool will be open from May 23 to September 09.
    • Pool access available from 10:00 AM to 10:00 PM.
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 21 years old
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees
    • Early check-in fee: USD 20 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Point of Rocks Park 4.1 km / 2.5 mi
Parker's Battery Park 4.8 km / 3 mi
Hopewell City Marina 6.9 km / 4.3 mi
John Randolph Medical Center 7 km / 4.4 mi
Beacon Theatre 7.3 km / 4.5 mi
Weston Manor 7.5 km / 4.6 mi
Appomattox Manor 9.1 km / 5.7 mi
General Grant's HQ at City Point 9.2 km / 5.7 mi
The Lazy Daisy 9.6 km / 6 mi
Perkinson Center for the Arts Foundation 9.7 km / 6 mi
Henricus Historical Park 11.3 km / 7 mi
Swift Creek Mill Theatre 11.3 km / 7 mi
Dutch Gap Conservation Area 11.4 km / 7.1 mi
Appomattox River 13.7 km / 8.5 mi
Petersburg National Battlefield Park 14.3 km / 8.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 120
  • Number of floors (main building): 4
  • Twin rooms: 58
  • Double rooms: 62
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
Show 24 more facilities & services
  • Laundry serviceExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • TV lounge
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Jet skiExtra charge
  • SquashExtra charge
  • FitnessExtra charge
  • Cycling / mountain bikingExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible Two Double bedsSTUDIO • Accessible Two Double bedsSTU.H6-2D

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    STUDIO Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CLASSICSTUDIO • CLASSICSTU.AS

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    STUDIO CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-6

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CLASSIC TWO DOUBLE BEDSSTUDIO • CLASSIC TWO DOUBLE BEDSSTU.2D-AS

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    STUDIO CLASSIC TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CLASSIC TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CLASSIC KING BEDSTUDIO • CLASSIC KING BEDSTU.AS-KG

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    STUDIO CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hyatt Place Richmond/Chester

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Richmond/Chester

8.4
Excellent
1,012 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.0 /10
Neighborhood
8.8 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Steven
Stay here all the time when heading to and from Myrtle beach all ways a great experience
10/10
Exceptional
18 Jul 2026
Alicia
The hallway had a bit of an odd odor not terrible just weird. The room however had no odor, was clean and amazing. I never feel like there is enough lighting or bright enough, but adequate for an overnight stay. Heard nothing no noise at all in room, and had the best night rest I have had in a very long time. Beds were amazing and I have an amazing bed at home so it is hard to impress me. Would recommend and would stay again if ever in the area. I didn't use pool if they had one, nor had breakfast so I can't speak on those. Staff was kind, helpful, and amazing. Make sure you check mini fridge setting if you use it, and a/c provided enough cooling to keep us happy. Happy camper and refreshed win win.
Partner
8/10
Excellent
15 Jul 2026
Muhammad
.
Family_with_children
6/10
Pleasant
15 Jul 2026
Timothy
The staff, without exception, were extremely helpful and courteous.
Family
6/10
Pleasant
15 Jul 2026
Detra
Beautiful property and convenience to everything.
4/10
Poor
15 Jul 2026
Joshua
Booked a king, got two doubles. Otherwise great!
10/10
Exceptional
12 Jul 2026
Krystal
Very spacious room. Convenient for a 1 night stop, but would definitely stay here again. Breakfast was decent. Great location.
Family_with_children
10/10
Exceptional
11 Jul 2026
Danielle
Everything was fantastic! 10/10 recommend!
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Danielle
Everything was all around fantastic. Would stay again!
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
Derek
My stay was excellent. Room very clean. Staff very helpful. A/C worked perfectly.
Friends_and_family Friends
10/10
Exceptional
08 Jul 2026
DesiRae Tyneshia
Pool needs a deep cleaning but over all no other complaints!
Family
10/10
Exceptional
06 Jul 2026
Irene
Excelente
Family_with_children
10/10
Exceptional
04 Jul 2026
Mohammad
Excellent place and very cooperative and helpful staff
8/10
Excellent
03 Jul 2026
Marie
Great place to stay for a stopover on our travels. The room was clean, staff was great even on check out - giving is cold bottles of water.
Partner
10/10
Exceptional
02 Jul 2026
Kelly
Everything
10/10
Exceptional
26 Jun 2026
Jia
很好的环境,员工服务很热情
Family_with_children
8/10
Excellent
21 Jun 2026
KATHERINE
Breakfast was good, clean overall
Friends_and_family Family
8/10
Excellent
20 Jun 2026
CHARLES
It was clean and comfortable. If you want coffee in the morning better get to the breakfast bar early. The good thing is WaWa is about 200 feet away from the front door. Chinese and Mexican restaurants are about 150 feet away.
Pet
6/10
Pleasant
18 Jun 2026
dallas
My whole floor hallway smelt like feet : you get what you pay for here even if way overpriced for a fancy motel 6
Partner
10/10
Exceptional
17 Jun 2026
David
Breakfast was average but the facility is great
8/10
Excellent
16 Jun 2026
Kevin
Convenient clean friendly staff
Self
8/10
Excellent
01 Jun 2026
Sharon
Room was really nice and comfortable. Great stop on a road trip for an overnight rest. Bedding nice and comfortable-room spacious and clean, bathroom nicer than other competitive brands like Hampton Inn….tile/glass, nice living room and TV—backlit lighting overall great experience….very well lit parking lot, close to convenient Wawa…Areas of opportunity: coffee and breakfast in lobby not high quality, AC unit was loud…..Overall, super happy with this hotel!
Partner
8/10
Excellent
31 May 2026
Jeremy
My name is Jeremy I love the new remodel new hotel but I don't like the breakfast it was not no bacon and eggs I did not know that they don't do that type of breakfast till I got to the hotel I do not like the bathroom in the hotel room I think the tub was not needed the staff is real nice the downstairs area do not stink anymore it used to stink before the remodel so the upgrade to the hotel is good I just don't like the bathroom of the hotel and I don't like that it don't have bacon and eggs for breakfast and I don't like that the pool is outside but all around grade for the hotel I give a 95% me and my wife will be back to the hotel soon I was there celebrating my birthday on for May 28th love the area that the hotel is near about a lot of Hope about a lot of things the Wawa and Taco Bell And the Cinema Cafe I love every time I looked around they was cleaning the floors and keeping the place clean I really like to clean this of the hotel that is so awesome keep up the good work everyone of the awesome cleaners of the hotel but it would be nice that y'all can have some bacon and eggs and not have the same food every time the person that we was there two nights and every time we got up for breakfast it was the same old food switch it up just a little bit for your customers Hotel visitors God bless you all to all the staff good job
10/10
Exceptional
25 May 2026
Edward
Nice place to stay, nothing overboard, but it serves the purpose nicely.
Partner
8/10
Excellent
18 May 2026
Dr Iaysha
Front desk manager Karen was fantastic. She de escalated an issue properly and effectively. It is not easy to address hotel guests who arrive after 10pm and have to inform them their room type is no longer available due to issues with the hotel. I appreciate her due diligence !
6/10
Pleasant
18 May 2026
Charles
Very nice, but no phone in the room. 1 wash cloth for 2 people. They charge your card $30.00 and it takes a long time to refund it back. I haven’t received my refund yet. Don’t think I will be staying again.
Partner
10/10
Exceptional
18 May 2026
Jordan
The staff were very helpful and polite
Partner
10/10
Exceptional
15 May 2026
Lourdes
The room was clean.
8/10
Excellent
14 May 2026
Carlton
Staff was pleasant and very accomodating.
Self
6/10
Pleasant
12 May 2026
randall
The only thing i did not like was the
Noise. Too many loud cars and it was hard to sleep
Self
10/10
Exceptional
07 May 2026
Jo
Overall a very good stay, comfortable bed and pillows, tasty egg bites at breakfast, close access to restaurants, gas, and a park with walking trails.
10/10
Exceptional
02 May 2026
Reynaldo
It was very good
Partner
10/10
Exceptional
30 Apr 2026
Samantha
I’m a regular at this hotel because it is so clean and well kept the staff is very friendly and always willing to help! I want to give a special thanks to Cody, Karen and Tavon! Thank you all so much for being so accommodating and always there for me and my partner through out our stay! I’ve stayed in all seasons and the summer is by far my favorite because of the pool access! The trees give the perfect amount of shade from the sun so swimming is a breeze. This facility is clean and cozy they have a computer room, exercise room and a pool as I mentioned earlier. They also have a laundry room! The housekeeping staff is amazing as well. Overall there’s nothing I’d change about this hotel it is exceptional!
Partner
10/10
Exceptional
26 Apr 2026
Cory
Clean room. I forgot my body wash and they had one in the shower complimentary already there. This was a great room and very comfortable great for a quick trip.
Self
10/10
Exceptional
21 Apr 2026
Steven
Perfect location great staff
Partner
10/10
Exceptional
16 Apr 2026
chrisandra
The breakfast, lobby, room and staff were excellent. The towels were really soft. A little paint needed for trim and walls in the hallways. We were disappointed that the pool was not open. Otherwise, it was a great stay. I would recommend and book again.
Partner
10/10
Exceptional
13 Apr 2026
Eldrina
Nice and clean area
10/10
Exceptional
11 Apr 2026
Hope
I was a little worried about staying here when I saw some of the reviews. Almost everything was booked so we gave it a try. I did not see any of the things people were complaining about. Our room was spotless and the staff are very friendly and accommodating
We will definitely stay here again
Partner
10/10
Exceptional
29 Mar 2026
Victor
Excelente
4/10
Poor
29 Mar 2026
Angie
Very dirty carpet. Microwave had food from previous people. Beds had chocolate stains from previous ppl. Breakfast and coffee were just ok.
Family_with_children
10/10
Exceptional
22 Mar 2026
Denitria Lenise
Breakfast complementary rooms were clean. Staff were friendly. There was only this one lady(staff she was knitting )that spoke to everyone except for me and my family, and my child dropped the piece of paper, not noticing, but the lady picked it up so aggressively as if she was aggravated with us being down there eating breakfast
10/10
Exceptional
22 Mar 2026
Iriana
Ok
10/10
Exceptional
11 Mar 2026
john
1st stay at this hotel but definitely not the last. The rooms were nice and the staff were friendly and helpful. The best bed out of all the hotels ive visited in the area.
Self
8/10
Excellent
08 Mar 2026
BENITA
We had a late check in and upon arrival the front doors were locked, you needed to have a key/pass to enter. Our room must’ve had a flood because it had a humidifier blower still drying the rug and it smelled musty. I spoke to the front desk and they were apologetic and gracious. They gave us a differ room, smaller beds but it was clean and cozy. I’d definitely stay there again.
Partner
4/10
Poor
03 Mar 2026
SHANNING
Room was not clean. We found a ladybug on bed under the comforter. An empty water bottle was on the floor.
Family
2/10
Poor
18 Feb 2026
Kenswick
The room was wonderful. However, breakfast needs
some variety. The continental breakfast was better than not having it, but since you offer breakfast then a variety is better. Maybe oatmeal and eatable fruit, the green bananas didn’t go over well at all. With eight guests in our party for a funeral, the concerns were valid.
Family
10/10
Exceptional
18 Feb 2026
Lauren
Staff was great! Room was spacious and clean. Bed was comfy
Friends_and_family Family
8/10
Excellent
14 Feb 2026
Mike
Nice area, clean room
8/10
Excellent
12 Feb 2026
Wesley
Yes clean room but we had to request tissues.
Friends_and_family Friends
10/10
Exceptional
12 Jan 2026
Thomas
Wonderful staff, except we weren't told that there was room serviceonly every two days. We were given clean towels only when we asked for them. Stayed 6 nights and the room was made up only/ twice, the room was clean, comfortable, large room. Love this hotel chain,, but communication could have been better.
Partner
10/10
Exceptional
03 Jan 2026
Dr. Jerry
Very clean hotel. The renovation was completed this time, unlike the last time in September 2025 when it wasn't done during my visit with my wife and our three kids. This hotel is our go-to whenever we come to town to visite great. Both September and December 2025 stays were great.
Family_with_children
10/10
Exceptional
02 Jan 2026
Bert
Was almost nothing for breakfast Not as nice as last year while the whole place looked much nicer
Partner
10/10
Exceptional
22 Dec 2025
Lachman
yes
Business Self
10/10
Exceptional
22 Dec 2025
Jaquana
The staff was amazing and very helpful, its was the best part of our stay. May you all be blessed 💛
Leisure Partner
10/10
Exceptional
21 Dec 2025
William
The room was spotless. The layout bordered on luxurious. I found everything about it amazing. It was so much more than i expected when i checked in.
Business
10/10
Exceptional
20 Dec 2025
Shewana
Clean and comfortable
Leisure Partner
8/10
Excellent
14 Dec 2025
Sheila
Staff was courteous. Room was good.
Leisure Partner
10/10
Exceptional
12 Dec 2025
Demetrice
Quick & Easy check in… Staff was wonderful… Extremely nice & welcoming… Didn’t really care for the Breakfast
8/10
Excellent
12 Dec 2025
Edward
The room was excellent; however, there was no bar available, and the ice maker broke, so I had to go to 2 other areas to find one.
Leisure Partner
8/10
Excellent
10 Dec 2025
Michael
Everything was great except the pet fee. $100 is outrageous, will look for other hotels next time.
10/10
Exceptional
29 Nov 2025
Ashley
I had a pleasant stay
Leisure Family_with_children
10/10
Exceptional
27 Nov 2025
Paula
Convenient
10/10
Exceptional
23 Nov 2025
Christine
Yes
Friends_and_family Family
10/10
Exceptional
19 Nov 2025
Ronte
Everything very professional and clean best hotel around the area
Leisure Self
10/10
Exceptional
19 Nov 2025
Nancy
Check in was great. The room was very nice. Easy accrss to two great restaurants across the parking lot; chinese and mexican. We will definitely stay here on our trip up to New England. It's the halfway point.
Leisure
10/10
Exceptional
17 Nov 2025
Robert
Yes
Business Friends
10/10
Exceptional
16 Nov 2025
John
Clean
10/10
Exceptional
15 Nov 2025
Denise
Clean room
10/10
Exceptional
31 Oct 2025
Matthew
It was good
Business Self
10/10
Exceptional
14 Oct 2025
Kristen
This property has been re-model and no longer has a bar in it.
Breakfast food was ok. The eggs were not good, over cooked. Bacon was so thin (as thin as a piece of paper) and crispy that it had not flavor. Pancakes were soggy.
French toast sticks and sausage were good.
Otherwise this place was nice to stay.
Leisure Partner
4/10
Poor
12 Oct 2025
charles

Not great

Understandable that hotels need repairs but parking lot and inside getting updates. Didn’t think full price was necessary. Funky smell in elevator and room. Breakfast sub par and fire alarm went off at 4:30…
Self
10/10
Exceptional
10 Oct 2025
Jerry
It was very clean. The breakfast was amazing for me, my wife, our two daughters (5 and 3), and our son (1).
Business_and_leisure Family_with_children
10/10
Exceptional
08 Oct 2025
Glenn
Pretty and nicely designed new room except bathroom space and mirror lighting needs reworking. Prompt attention to service request.
Leisure Self
10/10
Exceptional
06 Oct 2025
David
The staff was professional, friendly and helpful. They were always visible and attentive. The facility was in fantastic condition and highly recommend this Hyatt Place to anyone staying in this area. The area around it is nice, safe and has multiple shopping options
Self
10/10
Exceptional
04 Oct 2025
Erika
Staff was very friendly. Breakfast was really good and had many options.
Leisure Family_with_children
8/10
Excellent
01 Oct 2025
Daryl
Placement of the HVAC unit in the room put the air output right at the side of the bed which blew directly on the person sleeping on that side. Went and slept on the sofa.
Leisure Partner
2/10
Poor
29 Sep 2025
Madeline
I expected more from the Hyatt Brand.
I took an accessible suite with 2 beds for my 3 person family. There is 1 elevator bank for the building and the halls are very long.

1 The suite for disabled people is at the farthest point from the elevator. Literally the last room on the hall. Huh?
2 The room had 2 full size beds, not queens. Does any hotel still use full mattresses? The beds are really too soft. You actually sink in. Why? BTW my husband glasses fell behind an end table. We had to move it to reach them. Filthy.
3. No tissues, No hair dryer, no plastic laundry bag. OK......but why? No hair dryer is unheard of.
4. The one that sent me over the edge was breakfast. The room was mid construction. Walls were taped and spackled. It was brightly lit in blinding white lite like all construction sites. Folding tables etc. The actual breakfast was pawltry. They werent ready a half hr after start. Some bad bread choices, hard boiled eggs, bananas, cheap no name cereals, 1 chafing dish with half empty tray of sausage, empty scrambles and cheap tater tots. Inedible in a bad environment. There was another large conference rm a fews doors down that looked in good shape sitting unused.
The last time I challenged a charge on Amex was at least 20 yrs ago. My 200. dollar stay was seriously sub par so I may choose that option. Sept. 2025.
10/10
Exceptional
28 Sep 2025
Darline
Very friendly staff. Very clean even though they are doing some renovations. Very clean safe and quiet area.
Leisure Family
2/10
Poor
26 Sep 2025
Ashley
I will not stay at this property ever again. The rooms smelled. The plumbing was messed up so we had to switch room. Once we switched rooms the tub had brown marks and the toilet was still messed up. So we had to switch rooms for a third time. They are under renovation so the hot breakfast ended up being cold. It was not a good experience. They ended up refunding me for at least one night of my stay.
Leisure Family
4/10
Poor
15 Sep 2025
Jacob
The bar has been closed. The room door was bent, you have to shoulder check it to make it latch. The room was non-smoking but wreaked of cigarette smoke.
Business_and_leisure Family_with_children
10/10
Exceptional
14 Sep 2025
Sheila

Peaceful Vacation!!!

Everything was clean nice and quiet and comfortable!!!
Friends_and_family Family
8/10
Excellent
14 Sep 2025
Ebony
Clean
Leisure Family
2/10
Poor
07 Sep 2025
JONDA
Picked hotel because of cleanliness, restaurant and bar. Renovation was going on so no restaurant and no bar. Got to room to find a huge roach. We left.
Leisure
6/10
Pleasant
07 Sep 2025
Michael
This property is under renovation and the rooms are not ready nor supplied adequately to be occupied.
6/10
Pleasant
04 Sep 2025
Verified traveler

Construction Zone

Hotel is being renovated. Main desk area was a mess. Elevators were very dirty. Breakfast area was also under renovation. The hotel should have let people know it was under renovation when reservations were made.
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Robert
Nice breakfest
Business
10/10
Exceptional
01 Sep 2025
Darlene
Wonderful stay. Staff supportive. Rooms clean and quiet.
Leisure Partner
6/10
Pleasant
24 Aug 2025
Patty
Bathroom dated. Housekeeping did not come and we were told we needed to be there for 3 nights for cleaning. Major construction so no lobby. Would have picked another place had I known.
Room itself was spacious and well laid out but the hotel was missing some care and attention
Leisure Family
10/10
Exceptional
20 Aug 2025
Lynette

Beautiful Studio by far!

This was by far tge bedt stsy ive had away from hone. My son and i attended services in Petersburg but stayed here. The immediate look when we entered the room was comforting. There were a few gairs in ge shower, but that was exscusable. The room is set up like a studio apartment and room semi-divider. Stainkess steel ice bucket with glasses not paper cups. Ceramic coffee mugs for hit beverages not paper. This was done so perfect! Front desk was very pleasing and polite. We were greeted coming and going! We will be returning! Cant wait for the pool to reopen!
Business Family
6/10
Pleasant
17 Aug 2025
Matthew
Area is under construction and the pool was not opened which is why we booked here. If certain things are not available or working, they should not be advertised. Beds were comfortable and the staff we interacted with were nice.
Leisure Family
4/10
Poor
10 Aug 2025
johanna
Not recommended
6/10
Pleasant
10 Aug 2025
Julio
There was a smell in the room, phone wasn't working to call front desk and the sofa bed was hard to use.
Friends_and_family Family
8/10
Excellent
04 Aug 2025
Diane
Staff was friendly and hopeful.
Leisure Self
10/10
Exceptional
29 Jul 2025
Lawrence
This hotel was in the midst of upgrading it's facility. However, the room was clean and spacious and readily accommodated our stay. We didn't get a chance to take advantage of the breakfast, but the food variety looked appealing.
Business_and_leisure Partner
8/10
Excellent
26 Jul 2025
Patricia

Disappointing

I have stayed here several times and have no idea where the bar/restaurant is located. I've also never seen the pool so not sure there really is one on this property.
Also, there is no mention on hotels.com about renovations in the main lobby area. They were at a standstill on this stay because of supply issues but not very inviting upon arrival. Your site says there are renovations going on in the gym but nothing about main areas.
Also, the price went up $20 from Sunday night to Monday morning. i hesitated to make the reservation Sunday night because of a possible health issue and it wouldnt have been refundable at that point. Very annoyed to find the price hike less than 8 hours later. Room accommodations were as stated on site.
Partner
8/10
Excellent
21 Jul 2025
Jonathan
Although this property is under renovation, the staff made up for any inconveniences that might have existed. I was welcomed by a staff member every time I entered the front door. This is exceptional !
Business_and_leisure Self
4/10
Poor
20 Jul 2025
Rachel
Poorly maintained. Breakfast was good. Stay was unpleasant due to the state of the building and the shoddy workmanship.
Leisure Family
10/10
Exceptional
20 Jul 2025
LaRae
I love the Hyatt place . This one did not disappoint. Great stay and close to the highway and restaurants.
Friends_and_family Family
8/10
Excellent
20 Jul 2025
Mikeria
The stay was great, they were renovating the property but other than that the room was clean had plenty of amenities for me and my kids. The kids enjoyed the pool. Plenty of restaurants and stores nearby.....
Business_and_leisure Family
8/10
Excellent
20 Jul 2025
Robert
Great

Location & surroundings

Hyatt Place Richmond/Chester
13148 Kingston Ave, Chester, United States

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Hyatt Place Richmond/Chester

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