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Hampton Inn by Hilton Chester South

Richmond - VA · United States

12610 Chestnut Hill RoadView location

7.8/10Very good797 Reviews
Cleanliness8.2/108.2
Service8.8/108.8
Comfort8.6/108.6
Condition7.8/107.8
Location9.2/109.2
Neighborhood8.4/108.4
Value8.8/108.8
Amenities7.0/107.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton Inn by Hilton Chester South

The Hampton Inn Chester, conveniently located off I-95, is a quiet hotel just 13 miles south of Richmond and a mile from John Tyler Community College. Nearby dining options include Applebee's, Cracker Barrel, Pizzeria Uno, and O'Charley's, all within half a mile.

Recently renovated, the hotel offers guests a complimentary hot breakfast daily, along with amenities such as in-room coffeemakers, hair dryers, irons, and high-speed internet access. Guests can also enjoy our fitness center, business center, and off-site pool access. Microwaves and refrigerators are standard in every room.

Connecting rooms, cribs, laundry/valet services, a guest laundromat, and in-room movies are also available.

Read more about this hotelShow less

A stay at Hampton Inn by Hilton Chester South places you in the heart of Chester, within a 15-minute drive of Iron Bridge Sports Park and Southpark Mall. This hotel is 7.8 mi (12.5 km) from Beacon Theatre and 9.6 mi (15.5 km) from Keystone Antique Truck and Tractor Museum.

Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.

Conveniences include safes and minibars, as well as phones with free local calls. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: USD 5 per day (in/out privileges)
    • Pet fee: USD 50 per accommodation, per week
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Parker's Battery Park 1.3 km / 0.8 mi
James River 4.5 km / 2.8 mi
The Lazy Daisy 5 km / 3.1 mi
Perkinson Center for the Arts Foundation 5 km / 3.1 mi
Henricus Historical Park 6.7 km / 4.2 mi
Dutch Gap Conservation Area 6.8 km / 4.2 mi
Point of Rocks Park 7 km / 4.4 mi
Iron Bridge Sports Park 10 km / 6.2 mi
Swift Creek Mill Theatre 10.5 km / 6.5 mi
Cultural Center of India 10.6 km / 6.6 mi
Hopewell City Marina 12.2 km / 7.6 mi
John Randolph Medical Center 12.3 km / 7.7 mi
Beacon Theatre 12.5 km / 7.8 mi
Weston Manor 12.7 km / 7.9 mi
Castlewood 13.4 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 65
  • Number of floors (main building): 2
  • Suites: 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fiExtra charge
  • Room serviceExtra charge
Show 21 more facilities & services
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • BilliardsExtra charge
  • Bowling alleyExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 26 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable4 photos

    Hampton Inn by Hilton Chester South

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 33 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable3 photos

    Hampton Inn by Hilton Chester South

    DOUBLE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hampton Inn by Hilton Chester South

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Hampton Inn by Hilton Chester South

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 26 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable6 photos

    Hampton Inn by Hilton Chester South

    SUITE KING BED ONE BEDROOM

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hampton Inn by Hilton Chester South

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Hampton Inn by Hilton Chester South

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hampton Inn by Hilton Chester South

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hampton Inn by Hilton Chester South

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hampton Inn by Hilton Chester South

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 26 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable2 photos

    Hampton Inn by Hilton Chester South

    DOUBLE NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hampton Inn by Hilton Chester South

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 30 m²DBL.NM-2
    DOUBLE NON SMOKINGPhoto unavailable2 photos

    Hampton Inn by Hilton Chester South

    DOUBLE NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 30 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable3 photos

    Hampton Inn by Hilton Chester South

    DOUBLE KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Hampton Inn by Hilton Chester South

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 30 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Hampton Inn by Hilton Chester South

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Wheelchair-accessible
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 26 m²DBL.NM-3
    DOUBLE NON SMOKINGPhoto unavailable3 photos

    Hampton Inn by Hilton Chester South

    DOUBLE NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-3

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hampton Inn by Hilton Chester South

7.8
Very good
797 Reviews
Cleanliness
8.2 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
7.8 /10
Location
9.2 /10
Neighborhood
8.4 /10
Value
8.8 /10
Amenities
7.0 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
Jessica
I felt the room was a little musty smelling. It was very humid when we came to visit, so it could've just been the conditions. The bed was comfortable, pillows were comfortable, staff was very nice. I would stay here again
8/10
Excellent
02 Aug 2026
Richie
Super nice and friendly

Lots of construction going on, and rooms were a bit musty.
8/10
Excellent
31 Jul 2026
Steve
The staff was friendly and professional. The room with a very comfortable king bed was just fine. The breakfasts are great, especially the omletes
4/10
Poor
12 Jul 2026
Amy
The room was old and smelled awful. Only good things about this hotel were the location and the breakfast.
Friends_and_family Family
2/10
Poor
12 Jul 2026
Etosha
The room smelled like mold, bathroom was not clean, and the room door was very dirty
Self
4/10
Poor
25 Jun 2026
Jahreal
The room wasn't clean. There were hairs everywhere. It smelled like a dog had been kept in the room.
Partner
6/10
Pleasant
21 Jun 2026
Kathleen
Room air was very damp. Everything in the room felt wet. Had a wet, musty odor. Room was not ready at specified check in time. Otherwise it was good.
Family_with_children
8/10
Excellent
21 Jun 2026
Bruce
Clean and quiet..nice accommodations for the price..staff were all very friendly and accommodating. The breakfast was a wonderful addition..
Pet
4/10
Poor
20 Jun 2026
Brian
Room was damp and smelled like mildew. The wallpaper in the bathroom was peeling and bubbly due to the excessive moisture in the room. I had two rooms on the second floor and both were damp. The carpets were moist along with the beds in each room. I wouldn’t stay again or recommend to anyone.
Family_with_children
8/10
Excellent
19 Jun 2026
William
Easy access off I-95. Plenty of eating options around the hotel. Traffic is a bit congested around 5:00 pm and 8:00 am but expect that around Richmond. Rooms were spacious. A bit older hotel which could use an update. Breakfast area a bit tight first thing in the morning. Actually took mine back to my room to eat.
Self
2/10
Poor
02 Jun 2026
Amy
This place was nasty And watch out because they charged my card $5 after I left when I didn’t even purchase anything! I I stoppped here for an overnight stay because I was traveling but never again .. RUUUNNNN!
Family_with_children
8/10
Excellent
26 May 2026
Daphne
Breakfast ok
Partner
10/10
Exceptional
21 May 2026
Gatsby
Na
10/10
Exceptional
21 May 2026
Eric
They were extremely friendly. Clean everything that we used. Beds were nice bathtub clean and worked properly. Basically you won’t go wrong staying here. Also pet friendly. We have a yorkie she had no issues did not act as if other dogs peed anywhere. So on that level excellent as well. If we get back in the area we will definitely try to stay here again.
Pet
8/10
Excellent
17 May 2026
Robert
Breakfast was good.
Family_with_children
10/10
Exceptional
08 May 2026
Kathleen
Breakfast was good, didn’t use the pool.
Partner
8/10
Excellent
05 May 2026
Carla
Clean room except for carpet spots. Very comfortable bed. Not much selection for breakfast, unless they had run out by 9 am
Partner
10/10
Exceptional
01 May 2026
Thomas
Breakfast was great and very nice staff
8/10
Excellent
26 Apr 2026
Lisa
Woman at the desk was friendly and helpful. Room was clean and bed was comfortable
Partner
10/10
Exceptional
24 Apr 2026
André
Besoin de rénovation
Partner
10/10
Exceptional
22 Apr 2026
Brian
Hot, healthy breakfast (egg white frittatas, turkey sausage...)was a great way to start the day. They are rebranding to Hilton but lets hope the rooms, food and service stay at least this excellent. Clean rooms and dining area with friendly, helpful employees.
Family
4/10
Poor
22 Apr 2026
Tami
Several missing light bulbs, switches that did nothing, broken shower door handle, no holders for shampoo etc.
Shower door didn't stay closed. Water got all over floor.
NO ROOFTOP LOUNGE!!!
OLD. SMALL. NOT like the photos online.
No mention of $5 parking till check in. .
So many broken things: towel rod, towel holder, kleenex holder. Moulding coming off wall. Mold on bathroom ceiling that was caving in. I have many photos. I would not stay here again although the breakfast was good.
Partner
10/10
Exceptional
18 Apr 2026
Kathleen
Breakfast was great! Also, staff was attentive and everything was clean !
Family_with_children
6/10
Pleasant
17 Apr 2026
Lyne
Friendly and helpful staff. The property is showing its age and is in need of repairs and updates.
6/10
Pleasant
16 Apr 2026
Raymond
Older building in need of some updates! Clean & staff were friendly. Decent breakfast. The Mexican restaurant M. PEPE nearby was excellent!
Partner
4/10
Poor
14 Apr 2026
Bridgette
Nothing
2/10
Poor
01 Apr 2026
Melanie
Older property. The staff was very nice. But the room was less to be desired
Self
2/10
Poor
24 Mar 2026
Kim
Upset about all of it
Partner
6/10
Pleasant
23 Mar 2026
Patricia
We have stayed here annually for a few years and while convenient to the highway, the property is beginning to look a bit tired.
Partner
2/10
Poor
23 Mar 2026
Regina
\"Reserved online. When we arrived at the Hotel they had no power. Had no idea when the power would be restored. We had to go to another hotel. Hampton Inn would not refund our money.
Partner
2/10
Poor
21 Mar 2026
Yonnette
This property was extremely disappointing. Charged me for an ESA when I made it clear 3 times prior to my arrival that I have a service animal. Then refunded $10 less than what they took from my account. Additionally, our bathroom light stopped working on our second day and they couldn’t accommodate us in a similar room so they gave us an additional room and we had to use the bathroom in one room and sleep in both. It was not at all convenient. Will NEVER patronize this hotel or any other Hampton Inn moving forward.
Pet
6/10
Pleasant
12 Mar 2026
Mark
Carpet in the room was terribly dirty, ripped, worn and stained. Room was very musty smelling. Bed was not well made.
Partner
6/10
Pleasant
12 Mar 2026
Louis
Not what im used to from Hampton Inn
Partner
10/10
Exceptional
05 Mar 2026
Laeric
Yes excellent
10/10
Exceptional
02 Mar 2026
Suzanne
Convenient, clean, comfortable hotel with breakfast. Great choice for our overnight stay when driving to our destination.
Partner
2/10
Poor
02 Mar 2026
Wissam
They only had one room that was available that smelled like smoke and with a door that did not close so I had to cancel the reservation.
2/10
Poor
02 Mar 2026
Brittany
the toilet ran all night, dirty room,
6/10
Pleasant
01 Mar 2026
Kaila
The room smelled like a basement it was so musty. The whole hotel needs an upgrade
Family_with_children
4/10
Poor
23 Feb 2026
Cara
No one was at the check in desk when we arrived and we had to wait 10 minutes before someone came out who made no apologies for the delay. The hotel itself was not up to our usual expectation of quality for a Hampton Inn.
Friends_and_family Family
6/10
Pleasant
17 Feb 2026
Vincent
Chambre propre mais désuète
6/10
Pleasant
30 Jan 2026
Eliot
Hotel was under a major renovation project and there was construction going on during the day which was noisy. This was unexpected. Also, a large portion of the parking lot was blocked off making certain areas on the back difficult to access (we have a dog).

Finally rooms were old and dated (ours had not been updated). Otherwise service was up to the standard we would expect for an Hampton Inn
8/10
Excellent
12 Jan 2026
Tammy
Food appeared low and not the \"freshest\" my guess due to the low guess count. The staff was super nice and great from Check in to Check out!
Partner
6/10
Pleasant
29 Dec 2025
Liz
The room no was a good condition.
Leisure Family
10/10
Exceptional
26 Dec 2025
Suzanne
The hostess, Santiago was very friendly and helpful.
Leisure Partner
2/10
Poor
09 Dec 2025
Brandon
Hair in rooms, would like money back!
10/10
Exceptional
29 Nov 2025
Jeffery
Ms Brianna and Mr Nicholas was very helpful good Vibes. My husband and I are a mix couple every one was do nice. We don't always get good vibes from people. We eill be coming back for sure. Our fur Baby llike that thete was plenty room to walk around. Thanks again for an Awesome Trip 😉.
Leisure Pet
4/10
Poor
23 Nov 2025
Ann
We were very disappointed in the room. We expect more from a Hampton Inn. The bathtub had mildew. The toilet barely flushed. The decor was from 30 years ago. The water pressure in the sink was a trickle. It looked like they are going to tear the hotel down soon.
Leisure Family
8/10
Excellent
19 Nov 2025
DONNIE
I stayed one night and did not have any issues. The staff were all helpful and friendly.
Business Self
10/10
Exceptional
16 Nov 2025
Eloise
Room cleaned , food good, nice staff
4/10
Poor
15 Nov 2025
Jeri
Tried to charge me 199.00. Then did charge an extra parking fee. There site says no parking fee. Was not happy with all the extra fees
Room was clean water was hot. But mold on bathroom ceiling. Outdated rooms
Won't try this place again
Business Self
8/10
Excellent
07 Nov 2025
TianaMarie
Room was clean. Had a bit of a stale smell but the staff was helpful and professional. The buffet breakfast was really good and plenty of of it. All in all it was a great hotel for a weekend stay.
8/10
Excellent
02 Nov 2025
Patty
The hotel is clean. Check in was efficient, and the staff friendly.
Leisure Family
8/10
Excellent
27 Oct 2025
Shannon
Weird lobby/elevator set up. Nicholas was helpful when we needed to change rooms because toilet was running in the first room.
Leisure
6/10
Pleasant
25 Oct 2025
Verified traveler
Missing parts to In room Coffee maker
Shower faucet not working
Check in was confusing and long delay getting into room
6/10
Pleasant
20 Oct 2025
Brenda
The carpet in our room had not been cleaned in a long time . I spilled a bottle of water and wiped it up with a white towel and the towel ended up black.
The chair in our room was worn out as well as the furniture in the kitchen area .
Leisure Pet
10/10
Exceptional
12 Oct 2025
suzanne
Check in and check out were very easy. The staff was very friendly and sent text messages checking to see if everything was ok. They had a coffee bar that was open 24hours which was very nice. The room was clean and very quiet. This was our 2nd time staying here and we will come back again.
Leisure Partner
6/10
Pleasant
06 Oct 2025
Kisha
The room was very clean, BUT it had a very strong MILDEW smell. I attempted to get another room, same MILDEW smell. The staff tried to accomodate, and was aware of the issue. I will not stay there again. Air Quality was HORRIBLE
Leisure Family
2/10
Poor
14 Sep 2025
Rashid

3rd party did not confirm with hotel.

The reservation we made was not confirmed by the hotel. We reserved 2 double bed rooms. No double bed rooms were available when we arrived. They only had 1 room with my “reservation.

They informed me the issue was not their problem because the 3rd party reserving did not confirm availability wi the them.
Friends_and_family Family
2/10
Poor
13 Sep 2025
Christopher
Dirty as I have ever seen
4/10
Poor
08 Sep 2025
Robert
The hotel is closing very soon as a new building is being put up next-door. The room was musty on the first floor it had rained we checked in at midnight they said they would’ve tried to move us to another room upstairs, but it was very late. they should not have rented out the first floor at all… The breakfast in lobby the next day were fine.
4/10
Poor
26 Aug 2025
Frank
The room smelled moldy and damp. Black mold in bathroom. Smell was over powering and kept us both awake
Leisure Partner
8/10
Excellent
22 Aug 2025
Richard

It was nice.

Overall the stay was good. Your normal breakfast items. It was clean and the rooms were good. It was a little noisy at night and early morning while sleeping because of people slamming door closed.
Partner
10/10
Exceptional
18 Aug 2025
Daniella
It was lovely!
Leisure
10/10
Exceptional
16 Aug 2025
Richard
Staff were very helpful and pleasant.
Leisure Pet
8/10
Excellent
12 Aug 2025
Herbert
Very convenient.
4/10
Poor
03 Aug 2025
Verified traveler

Skip this one and stay elsewhere

The room was pretty gross and the carpet and everything in the room was damp. We were tired and at least the sheets seemed clean (although also damp, as were the pillows) and so we stayed. The elevator was also broken, which would have been great to know upon checkin.
Partner
8/10
Excellent
01 Aug 2025
Semih
Good and clean. Great people.
Business_and_leisure Family
6/10
Pleasant
31 Jul 2025
David
The property is dated with poor maintenance.
Leisure Pet
4/10
Poor
31 Jul 2025
Blen
The room that I was in did not get below 73 and it was very stuffy. There was a large gap in the door and frame you could fit a hanger in and flip the lock open. When checking into the hotel I had to search for someone to be able to check me in it took about 15 mins to locate someone
2/10
Poor
29 Jul 2025
Brandi
The hotel rooms smelled moldy. The staff knew of the odor. The beds were hard.
Leisure Family
4/10
Poor
22 Jul 2025
Graham
The room was basically clean, but not thoroughly. Dirt on the bottom of the bathroom door. Shower not thoroughly clean. The smoke alarm was missing with wires hanging out of the wall. They charged $5 a day parking for a lot that was mainly empty. That fee was not disclosed at booking. I will definitely not stay there again or recommend.
Leisure Self
6/10
Pleasant
15 Jul 2025
Emily
Very small bathrooms. Not updated, and my room smelled of mildew.
Leisure Pet
10/10
Exceptional
14 Jul 2025
Stacy
Excellent
Business Family
6/10
Pleasant
13 Jul 2025
HOLLY
Staff was polite, bed was clean. The facility needs to be updated. The place looked warn with stains, toilets that rocked, bad paint jobs, simply old and outdated. The place is very small, maybe 5 tables and a few barstools outside of the rooms. We had several rooms in our party and nowhere to gather. It was ok, but won’t go back.
Leisure Family_with_children
4/10
Poor
08 Jul 2025
Fred

Smelly roo

Hotel was understaffed and didn’t even clean the room even though I didn’t say not to
Friends_and_family Friends
8/10
Excellent
27 Jun 2025
Herbert
.
Leisure Family
2/10
Poor
22 Jun 2025
Terri
Run Down.
Friends_and_family Family
2/10
Poor
21 Jun 2025
Heather
It wasn't the worst hotel I've stayed in, but it was pretty disappointing for the price paid. The location was right off the highway but still tucked away from highway traffic which was nice. The hotel needs a major restoration. The walls are super thin and the shutting of doors woke me up multiple times during the night. TV options were very basic with no streaming apps. The included breakfast did not have any staff to keep food/drinks/condiments stocked like I've seen at other Hilton hotels. Some of the \"hot\" food was uncovered and cold. The kitchen/eating area was small/crowded. The hotel is dingy and one of the grossest things was the carpet in our room felt damp. I'm glad we only had to stay 1 night.
Leisure Family
6/10
Pleasant
16 Jun 2025
David
C
Leisure Family
8/10
Excellent
03 Jun 2025
Terri
Great place to relax and shower after a long drive
Leisure Partner
6/10
Pleasant
31 May 2025
Jae
Pros: breakfast bar was clean and well stocked. Fitness room was open and had water and working tv. Rooms fine.
Cons: no swimming pool despite it being listed. I had to pay for parking despite it being listed as free and “self park”. Trash in the parking lot.
Business
10/10
Exceptional
29 May 2025
Debra
Always wonderful
Leisure Partner
6/10
Pleasant
20 May 2025
Robert
Everything at the hotel was just average.
10/10
Exceptional
19 May 2025
Tasia

Great stay

Much needed, quiet, comfortable room and 12pm check out was a plus as well
Friends_and_family Family
10/10
Exceptional
18 May 2025
George
Everything was great.
Business_and_leisure Self
10/10
Exceptional
18 May 2025
Frank
All of it.
Leisure Family
4/10
Poor
16 May 2025
Carol

Disappointed

Room was musty and smelly.
I had to ask twice to change room.
Poor TV choice, poor tv quality.
Not so good area
Partner
8/10
Excellent
13 May 2025
Venice
Smoke filled rooms. I requested another room because it smelled so awful.
Friends_and_family Family
4/10
Poor
27 Apr 2025
Steven
The toilet had a leak from the tank, the bathroom outlet was burnt, there was no smoke detector on the wall just wiring.
Leisure Family_with_children
4/10
Poor
21 Apr 2025
Janice
I booked this room because they are off the 95 and pet friendly. We arrived at around 7pm on Saturday and the place seemed empty (was concerned). We noticed the grass surrounding the hotel and common pet areas were over a foot tall! When I asked the desk clerk said \"our gardener hasn't been showing up, we've been calling, but no luck\", so avoiding tall grass and getting ticks was a focus. I also asked why they were so empty, she said \"holidays are always slow\" this was easter weekend. Upon checking in I was also charged a $5 parking fee (we self parked and the place had maybe 20 cars in the large lot), we were then shown to a room that smelled pretty bad like mint mouthwash sprayed over dog or cat urine? We requested another room and were provided with a comfortable room that did not smell. We went to dinner and noticed all the surrounding hotels seemed busy, so there is definitely something up with this place. It was ok, not worth the price, will not stay here again.
6/10
Pleasant
05 Apr 2025
David
Comfortable bed and pillows.
Pet
8/10
Excellent
30 Mar 2025
Edward
Your reception person Elly was fabulous.
She turned my sour lemon stay into one of lemonade.
She was the only staff on duty when I checked in.
Once I got to my room, I had a sour odor coming from my refrigerator (the freezer)section .
I went back to the front desk and Elly immediately came down and cleaned out the freezer and with that I noticed that the air conditioner was not working she tried and told me, let’s give it 15 minutes maybe to recycle and in the meantime I will reach out to my manager.
In 15 minutes I called Elly back and told her that it was still not working.
Again she immediately came down and started checking things again and with her manager on the phone she was actually laying on the floor looking for a plug or a breaker to possibly reset it, that didn’t work but she was able to get me a table top fan from the laundry room, which was able to keep the air circulating in the room.
I am a retired tradesman and I understand things happen, but your employee went above and beyond to make it comfortable for me.
I do hope that your company recognizes the value of this employee.
Yours truly Ed Wiley
2/10
Poor
30 Mar 2025
Ra
A horrible experience. The bathroom ceiling had mold
build up dusk . The shower had crack and mildew . Walls in the room has webs and spiders. Just overall horrible place stay .
Family
10/10
Exceptional
08 Mar 2025
Lois
Very nice hotel with friendly, professional staff.
6/10
Pleasant
22 Feb 2025
Roberta
Good condition but having to pay for parking is ridiculous
Leisure Family
4/10
Poor
16 Feb 2025
Matthew
Toilet didn’t flush, shower curtain fell repeatedly, no shampoo, crack around door nearly 2 inches made the other guest’s noise carry not a good stay
Business Family
10/10
Exceptional
15 Feb 2025
Joseph
The property and the star were 5-star. An amazing hotel for the price.
Leisure Partner
10/10
Exceptional
12 Feb 2025
P S
Good service
6/10
Pleasant
02 Feb 2025
Larry

I wouldn’t recommend!

Coffee maker wasn’t clean, single cup machine but was already filled with water. I dumped the water out and it was brown. Moved nightstand to plug in phone charger, was filthy dirty around plug.
Partner
10/10
Exceptional
26 Jan 2025
Chris

A Pleasure!

It was an absolute pleasure staying at this property. The staff did a great job from check-in to breakfast to check-out!
And my pup loved the friendly accommodations too!
Friends_and_family Family

Location & surroundings

Hampton Inn by Hilton Chester South
12610 Chestnut Hill Road, Chester, United States

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Hampton Inn by Hilton Chester South

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