Madares

6/10

Pleasant

15 Oct 2025

Helen

Basic hotel room. Air conditioning not really working and poor shower. Good view from balcony

Partner

4/10

Poor

18 Aug 2025

Maridza

View from front rooms are fabulous, property is very old, bathroom is small, no enclosed shower, room smells, doonas smell.
Overpriced for the poor conditions and state of the rooms.

Leisure

8/10

Excellent

11 Dec 2024

Peter

Very pleasant.

Leisure Family

4/10

Poor

13 Oct 2024

Timothy

Not acceptable !

Hotel was very basic.
No water in bathroom one evening.
Bed was uncomfortable, the kettle didn’t work properly. Plug sockets were unusable in places. No shower holder, had to hold it at all times,virtually no water pressure to shower.
Fantastic view, but all hotels have the same view.

Friends_and_family Family

10/10

Exceptional

08 Oct 2024

Steve

Great staff in a fantastic location

Beautiful location. Solid no nonsense hotel. Enjoyed the stay enormously. Massively enhanced by superb staff fronted by the charming and helpful Zain.

Friends_and_family Friends

8/10

Excellent

18 Sep 2024

Martin

OK

Great views over the harbour but 74 stairs to get to the room was a bit tiring (especially after a walk up to Anopolis and back!)

Partner

8/10

Excellent

14 Aug 2024

ORESTIS

excellent view - location

Leisure Partner

8/10

Excellent

31 Jul 2024

John

The hotel was reasonably priced. It had a great view of the bay and looking out to sea. It was good having a private balcony.

Leisure Friends

4/10

Poor

05 Jul 2024

Leslie

Clean property, lovely friendly staff- difficult wifi on the 4th floor, beds were uncomfortable.

Leisure Family

10/10

Exceptional

06 Jun 2024

Frode

Fantastic view

Clean rooms and perfect view

Partner

10/10

Exceptional

31 May 2024

Garfield

Great location.

Great location, very comfortable, amazing view.

Self

4/10

Poor

24 Sep 2023

Enda

The shower was cold the room was grubby & the towels were rock & had yellow stains on them. We booked for 2 nights but left after the 1st night

Partner

8/10

Excellent

16 Sep 2023

Chris

Fine basic hotel, great location and superb staff

Great location, and fantastic staff. They could not have been nicer. Special praise has to go to \"Ali\" who went out of his way to make us feel like celebrities because we've visited before !! Thank-you, I'm smiling at the memory.

The rooms have great sea views and balconies, with air con. They are a little tired and for a small amount of money could be made much nicer - add shower curtains and hook for the shower head. provide some coat hangers ..... nothing that spoiled our stay, just some suggestions.

Partner

8/10

Excellent

14 Sep 2023

Eleftherios

Simple clean room with great view.

Leisure Partner

6/10

Pleasant

17 Sep 2022

Francesca

My friends and I only spent 2 nights. The room was not the best in regards of cleaningless and the single beds were not very comfortable.

The staff seemed nice and the view from the terrace was beautiful.

Leisure Friends

4/10

Poor

14 Sep 2022

Nicky

Shabby and run down.

This hotel was such a disappointment as Loutro is such a beautiful part of Crete. The bed configuration we requested wasn't fulfilled which was the overwhelming problem but there were so many little errors/lack of attention to detail. There was no kettle but 1 cup & a spoon. The \"white\" towels were grey & like sandpaper, the bath mat looked like it had been chewed by a puppy. The balcony was shared with 2 other rooms which hadn't been made clear, there were no sun umbrellas in the bases which were needed as it was in full sun. We were asked by the young man that had checked us in, we assumed the son of the family that owns the property (he was the only polite member of staff and the only one that spoke english) if everything was ok so I told him actually it wasn't & the main problem was the bed configuration. He went out of his way to try & put this right but it was quite clear form the shouting and body language from his parents that they weren't happy with this. We were shown to another room that was made up in a hurry, sheets and towels were literally thrown on to the beds by the woman in charge in a most rude manner. The 2nd room was no cleaner or smarter but appeared to be the \"luxury\" room as there were paper slipper on the bed! This time there was a kettle but no cups, cobwebs & dead insects and very run down. It was literally like arriving at the Greek Fawlty Towers! We had booked & pre-paid for 2 nights but we left after one!

Partner

4/10

Poor

11 Jul 2022

Maureen

1 side plate & 2 small spoons provided for a room with a double bed and a single bed.

Leisure Family

4/10

Poor

05 Sep 2021

nikolaos

poor room with bad facilities.. lights were broken, shower was broken

Leisure Partner

8/10

Excellent

01 Sep 2020

Coralie

Superbe vue sur le village de Loutro. Propreté de la chambre et de la salle de bain respecté. Bonne literie. Idéal pour deux.
L entrée se fait par le restaurant. Le soir vous pouvez vous balader dans le village et admirer le coucher de soleil.

Leisure Partner

6/10

Pleasant

15 Oct 2025

Marianne

Balkon met uitzicht over de zee

Leisure Partner

6/10

Pleasant

01 Oct 2025

SOFOKLIS

Φοβερή θέα αλλά χρειάζεται ανανέωση

Partner

8/10

Excellent

26 Sep 2025

Stefano

La terrazza della camera ha vista sulla spiaggia

Leisure Friends

10/10

Exceptional

27 Aug 2025

Jane Bødskov

De ser gæsten og handler. ❤️

Receptionen så at vi var to ældre damer, hvor den ene er dårligt gående. Vi havde fået værelse på 5 sal med en meget stejl trappe. Hun tænkte af sig selv: No way!!. Efter lidt tid havde hun omorganiseret og vi fik værelse på 1.
Det var så fint, at vi ikke behøvede at gøre noget selv.

Friends_and_family Friends

2/10

Poor

26 Aug 2025

Ine

Horrible hotel

This hotel must be one of the worst ive stayed in, and ive stayed in a lot… Its like stepping back in time, to wooden furniture, stone hard bed and disgusting bathroom. The bathroom has no shower curtain, and there is a window looking out into the hallway!! Everyone can watch you taking a shower or using the toilet. And there is no way to close it! The bathroom door would not close either… There was also mold in the ceiling. The rooftop is huge, with a view. But the light on the rooftop can not be used, so we had to use a flashlight to play cards in the evening.

Some of the staff were very nice. Except for this, DO NOT stay here. This place needs a huge update.

Friends_and_family Friends

10/10

Exceptional

09 Aug 2025

JULIE

Superbe hotel très bon emplacement, personnel très sympa ! On recommande !

Friends_and_family Family

8/10

Excellent

29 Jul 2025

SYLVIE

Bel emplacement

Très bel emplacement.
Seul problème, la chambre donne sur une terrasse commune avec deux autres chambres...pas d'intimité une fois la fenêtre ouverte.
Il est écrit \" Chambre avec vue mer\", c'est faux. C'est la terrasse commune qui a la vue sur mer. Il est écrit que le petit déjeuner est à 5,50 euros à payer sur place. C'est faux. On paye le prix des clients qui ne logent pas dans l'hôtel.

Self

8/10

Excellent

01 May 2025

Geir

Nice place! Frendly people! 👍

Self

10/10

Exceptional

26 Sep 2024

danièle

Super sejour ,personnel a l ecoute des clients et tres serviable,tres belle vue et beau balcon

Partner

10/10

Exceptional

17 Sep 2024

Dimitrios

Väldigt bra läge och utsikt över hela Loutro. Stora ytor och mycket rent, personal service vänlig

Partner

6/10

Pleasant

16 Sep 2024

Philippe

nothing

Leisure Partner

8/10

Excellent

10 Sep 2024

Patrick

Le majordome pakistanais est impayable

Leisure Pet

6/10

Pleasant

17 Aug 2024

Valeria

La Location era perfetta.

Leisure Partner

10/10

Exceptional

14 Aug 2024

Francesco

Direttamente sul porto di Loutro con bella terrazza. Ambiente pulito e fantastica vista

Leisure Friends

8/10

Excellent

20 Jul 2024

Mai-Kim

Average hotel nice views

Best thing about the hotel was the view. Functional hotel, clean. Only stayed one night so it served it purpose for us to visit amazin Loutro

Friends_and_family Family

10/10

Exceptional

21 May 2024

Anders

Recommended

A very nice hotel with a friendly staff. The room had a balcony and a fantastic view of the bay. Everything was newly renovated and it was absolutely value for money

Partner

10/10

Exceptional

17 Oct 2023

Jesper

Magisk

Originalt græsk, sød familie ingen dikkedarer og luksussen består af området beliggenhed og den åbne terrasse med fuldt kig over hav og havn….og når mørket falder på frit kig til den åbne stjernehimmel…
0 stjerner når det er bedst

Partner

4/10

Poor

19 Sep 2023

Jean

Bof bof

Si on cherche une vue a couper le souffle c est au 5eme etage qu il faut loger. Sinon propreté tres moyenne, électricité moyennageuse, wi fi aleatoire, 1 seul petit drap pour un lit double. Bref bof bof cet etablissement ou le personnel est inexistant

Partner

8/10

Excellent

08 Sep 2023

Lloyd

Very friendly people who work there .
Good and fast service when we needed something to the room.(towels,sheet etc .)
Nice and clean room.

Friends_and_family Family

10/10

Exceptional

28 Aug 2023

Julia

Superfint!

Fantastisk personal, fräscha fina rum med otrolig utsikt och ett perfekt läge!

Friends_and_family Family

8/10

Excellent

15 Oct 2022

Carola

Gute Lage, Terrasse mit Meerblick, sauberes Zimmer. Gutes Preis - Leistungs- Verhältnis.

Leisure Partner

6/10

Pleasant

06 Oct 2022

Hans

Fantastisk utsikt över Loutro.
Med tanke på priset så var rummet ok, förutom en hemsk stank i toalett/duschrum från avloppet, troligtvis pga icke fungerande vattenlås. Rummet behöver fräschas upp, så att kontakter sitter fast och att låset till balkongdörren sitter fast ordentligt.

Partner

8/10

Excellent

05 Oct 2022

Christian

Große Balkon Terrasse mit Blick auf Bucht und Gebirge.
Herrlich weiße, crispy Baumwoll-Bettwäsche. Unkompliziert freundlich

Business_and_leisure Partner

8/10

Excellent

13 Sep 2022

Elfriede

Alles sauber, super freundliches Personal, total unkompliziertes Ein- und Auschecken

Leisure Partner

4/10

Poor

10 Oct 2021

Heinz-Friedrich

Das gebuchte Zimmer war desolat. Schon beim einchecken begann die Odysse, da keiner genau wusste welches Zimmer wir den bekommen sollten. Das Bad und WC fürchterlich. Kein Duschvorhang, keine Aufhängung für den Duschkopf vorhanden, defekter Abfluss sodass das Duschwasser nur mit einer Handtuchsperre davon abgehalten werden konnte ins Zimmer zu fließen. WC-Brille passte nicht auf die Keramik (Einklemmgefahr). Der Kühlschrank war lediglich mit Isolierband mit dem Stromnetz verbunden und die Verbindung ragte ins Zimmer. Auf dem Balkon stand ein Tisch der es nicht wert war so genannt zu werden, da in Auflösung begriffen. Die Trockenstange auf dem Balkon war nicht nutzbar da total verrostet.
Dieses Hotel könner wir absolut nicht weiter empfehlen.

Leisure Partner

8/10

Excellent

06 Oct 2021

Gerbert

Good price/quality

Leisure Friends

2/10

Poor

05 Oct 2021

Peter Michael

Zimmer 403 > hoffentlich nur ein Ausnahefall

Matratzen hart
Matratze am \"Zusatzbett\" Katstrophe

Zimmer dringend sanierungsbedürftig

Bad-WC – Kombination
-überwiegend kaltes Wasser
-Säule zum Waschbecken am Boden undicht (Wasser läuft über Zehen)
-WC-Papier-Halterung neben Dusche
-Kein Duschvorhang
-Wenn man das WC-Papier vorher nicht entfernt ist das eine nass
-Brause verkalkt/verstopft (?), kaum Wasser, kein Duscheffekt
-Brausekopf passt nicht zum Haken

Hand- und Badetücher hart und gelb fleckig

Reste im Aschenbecher

Klimaaggregat am Balkon verrostet

Geräuschübertragung aus umgebenden Räumen

WIFI/WLAN-Verbindung selten und dann oft ohne Internet

Fernseher “funktioniert nicht” (Batterien in Fernbedienung?)

Deckenlampe flackert

4 Steckdosen im Raum
-1 im Küchenbereich angeschlossenem Eiskasten (schräge Verbindung)
-1 im Küchenbereich ohne Strom
-1 beim Schminkspiegel mit angeschlossenem Föhn
-1 im Bereich Bad (zu hoch zum Handy laden, also wo?)

Sitzfläche für Sessel beim Schminkspiegel nicht befestigt.

Preis/Leistung passt überhaupt nicht
Das war wohl auch nicht das gebuchte 4-Bett-Zimmer

Frühstück im angeschlossenen Restaurant (nicht im Preis inbegriffen)
-Speisen selbst passabel
-Rechnung unbedingt prüfen
-Sauberkeit lässt zu wünschen (Kellner hantiert gleichzeitig mit Müll und Speisen)

Leisure Partner

6/10

Pleasant

23 Sep 2021

Verified traveler

Balcony was, but sheard.
Fridge was dirty and inside was leftovers.
During checkout they wanted us to pay ,despite our stay was payd already throigth Hotels.com

Friends_and_family Family

8/10

Excellent

05 Aug 2021

Verified traveler

Très bon rapport qualité prix, Loutro est un endroit magique !

Leisure Partner