Name: Verona Palace
Address: Jl. Surya Sumantri No.36 Bandung, Bandung, ID

8/10

Excellent

10 Sep 2019

Bee

Just have more facilities such as iron and ironing board. They've only the service. Others ok

Business_and_leisure Friends

10/10

Exceptional

13 Mar 2019

Rebekah L

24 hour check in!

This hotel was great as I arrived at 9am and wanted to sleep but most hotels are not 24 check in. It was not far from the airport and the rooms were nice. The buffet was not great but everything else was good.

10/10

Exceptional

27 Oct 2018

Yuki

It's a quiet place that is very comfortable. Near the city and easy to get around anywhere.

My stay was pretty much comfortable. But the aircon is cold though...and i couldn't adjust it any warmer. >.< Queen bed = 2 singles bed put together...so my sleep hasn't been really comfortable with the edge/gap in the middle.

But overall, the staff have been lovely and the hotel is cosy enough. =)

8/10

Excellent

05 Aug 2018

Riady

Comfort and clean hotel, however, shower did not properly perform, little water, weak shower, hot-kettle inroom not working .
It should have been better for comfort stay and loyal guest
No upgrade room granted even upon request

10/10

Exceptional

07 Apr 2018

Baharuddin

Very peaceful hotel.

Staff are very friendly & helpful.
I like the welcome food & drink.
Awesome & very good food.

6/10

Pleasant

02 Sep 2016

Indra d

a nice hotel with reasonable price

just solo getaway in bandung

6/10

Pleasant

31 Aug 2016

Verified traveler

Nice budget hotel

I just wish they take care the hotel's maintenance better. For example the shower, the bed, etc.

Partner

8/10

Excellent

10 Jul 2016

Niken

Room was spacious, breakfast was terrible!

The staff were friendly and helpful. Upon checked in, we were informed that 1 of 2 rooms that we've booked was not yet ready. As solution they upgraded us to Executive Room!what a nice surprise:) the room was spacious and clean.
Minus point was the quality of breakfast, not much variant and not tasty at all and location is somehow difficult to find. You should know Bandung good then you might find it easily.

Family

6/10

Pleasant

07 Apr 2016

Frank

Good hotel, bad position.

The hotel in general it's acceptable, but the location it's not good. Around there aren't facilities like restaurants, tea shops etc. And without a car you cannot go anywhere by walk.

8/10

Excellent

20 May 2015

Rakeshkumar

Budgetary hotel for overnight stay to pickup fligh

I reached there at 10:00 PM with intimation for late check in. There was no booking intimation to the hotel staff till I reached hotel. After showing booking confirmation got room in 15 minutes. I Stayed one night to pick up early morning flight. Hotel is 15 minute away from Airport. Room was clean and spacious. Staff was very cooperative. As per the facilities mentioned in Hotel.com, free air port shuttle provided (available on request). Hotel provides services but chargeable. Hotel.com should have system to check authenticity of details provided by the hotel. Customer reviews can be one of the tool for this.

Partner

8/10

Excellent

01 Sep 2014

Julie

Everything is good..

I feel satisfied with this hotel.. everything is good enough.. one thing that I'm not feels good is this hotel have no swimming pool.. so children will get bored when stay in here..

8/10

Excellent

25 Apr 2014

Sm

Claean and fresh

Small but nice for business. Restaurant and other facilities are small but clean room is fully satisfied.

8/10

Excellent

12 Mar 2014

Verified traveler

Friendly and helpful staff

Verona hotel's location is slightly away from the main shopping area. However the hotel manager is very friendly and helpful. The deluxe room is spacious and clean. The design of the toilet and door bell are very unique.

8/10

Excellent

02 Feb 2014

Verified traveler

New hotels with big rooms

Friendly staff but the breakfast is lacking. Do not top up immediately when the food have finished.

6/10

Pleasant

05 Jan 2014

Verified traveler

Near highway and shopping malls.

Stuffy lobby with little air-conditioning. Toiletries were not adequate. Had to ask for three days to replenish. Walking distance to BTC mall and Giant Hypermart.

8/10

Excellent

04 Jan 2014

Bryan

Fantastic architectural design and interior design

Should be rated as 4 star...:) instead of 3 star.. A good hotel to stay.. Looking forward for our next stay again.

10/10

Exceptional

09 Dec 2013

J

Nice hotel w exceptional staff

Hotel's facilities were up to standard but what really stood out for us were the wonderful staff of Verona Palace. They were always pleasant and at the ready to meet our every requests, even to the point of gathering the entire crew to aid us on our first night when we needed help with getting SIM cards for our phones. Customer service was on point and our trip was made a whole lot more enjoyable thanks to their never faltering smiles and warm hospitality. Shout out to Teti, Dedi, Ujang and the rest of the crew, whose names we weren't able to catch, for being the very best.

4/10

Poor

12 Nov 2013

Verified traveler

Basic Lodging

Service is just basic, staff is not service orientated. They will just do the minimal requirements of check-in and out. Breakfast spread is very disappointing. Hardly any waiter seen. Took my own coffee/tea and self re-fill too.

8/10

Excellent

15 Oct 2013

Ayu Ruby

Great Hotel

We stay here for 3 days, and we really love it. The bed is really comfy, and the food also nice. At first we found it hard to find the enterence to this hotel because its located in a small street near the main road but it's ok. Overall it's a great hotel, love to stay here, and definitely will come back soon..

Family

10/10

Exceptional

09 Sep 2013

teuku ruff

nice room as boutique style

we really love this hotel on their concept and hotel staff as well who are very helpful..