Grand Pacific Hotel PWTC

Malaysia , Kuala Lumpur
KUALA LUMPUR, 52-58 Jalan Tun Ismail, Kuala Lumpur, 50400
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42 reviews shown

4/10

Poor

13 Feb 2020

Verified traveler

Overall we didn't like the place. What shown in pucture is 360 degree oposite. We will never ever stay thwre again.

Leisure Family

8/10

Excellent

30 Jan 2020

Roz

I like bcoz comfotable

8/10

Excellent

23 Jan 2020

Verified traveler

Easy to access public transport. AC not that good. Unable to control. Breakfast buffet is not within standard.

Leisure Self

4/10

Poor

23 Jan 2020

Verified traveler

The toilet cannot flushing. Seems damage is so long already but the hotel didn't fix it.

Business Family

2/10

Poor

16 Jan 2020

Verified traveler

toilet after flush one time, it takes more than 10 minutes to refill the water flush again. found hairs on the bed, requested to switch other room they always said NO.

Business_and_leisure Family

6/10

Pleasant

12 Jan 2020

ZHEN

STAFF NOT FRIENDLY, said
not found my book even i already book this hotel with 10 room using difrent app...take time 40 minit to find my book..
then the staff said i must wait for check in becouse not arrange yet to check in. when i ask how manay long , she said not conform yet.. finally i wait until 5.00 o clock to check in my room.. do you think deserve pay with high price and i get this service??

Business Family_with_children

8/10

Excellent

08 Jan 2020

Andi Winna octaviana

warm stay.But hotel picture in hotels.com is different.Pls update

Friends_and_family Family

6/10

Pleasant

06 Jan 2020

siti aishah

Parking limited for oku

Bilik ok, tapi aircond medium dan tidak boleh dikawal. Tidak mesra oku, agak sukar untuk oku bergerak dari tempat parking kereta

Friends_and_family Family

2/10

Poor

27 Nov 2019

Verified traveler

FOR STARTERS LET ME SUGGEST THAT THE HOTEL CONSIDER RENAMING THE PROPERTY TO GRAND-MA HOTEL INSTEAD OF GRAND PACIFIC.
WE CAME IN AT ABOUT 7PM. CARPARK WAS BADLY LIT AND ROOFS WERE LEAKING, CHECK IN WAS OK. THE ROOM WAS JUST A TOTAL MESS. IT WAS AS IF I ENTERED A ROOM FROM THE 1980'S BUT NOT IN A GOOD WAY. IT WAS A HORRIBLE!!
THEY DID NOT HAVE COMFORTERS, JUST NORMAL LINEN AS BLANKETS AND IT WAS SUPER COLD IN THE NIGHT. THE CARPET WAS DUSTY, IT HAD COBWEBS. I WOKE UP WITH MY SINUS INFECTED NEXT MORNING BECAUSE OF THE DUST. THE PILLOWS WERE PAPER THIN. THE BATHROOM WAS DIRTY, THERE WAS MOLD ON THE SINK, THE TOILET BOWL HAD STAINS AND MOLDS, THE TOILET SEAT WAS DIRTY.

2/10

Poor

21 Oct 2019

Verified traveler

Don't for this one

Not clean. Wifi only available in the lobby but not in the room. The washbasin was clogged. Staff not so cooperative.

6/10

Pleasant

09 Sep 2019

Cik

The location very good.
They provide only body soap, no shampoo/conditioner, no tooth brush.
Only cold water come out from the shower.

Business

8/10

Excellent

08 Aug 2019

Verified traveler

Silent area

Silent area around the hotel.

Friends

2/10

Poor

01 Apr 2019

Verified traveler

Breakfast is good. Staff didn't allow to fill water bottle and security guard was too much rude. Toilet seat was broken and very uncomfortable to use. Even there is not enough toilet roll in toilet. Shower head also broken and not able to use it. They didn't change even dust bin during our stay. They didn't come to do room service like changing linen and bed sheet. In other hand, one of the security gurad and receptionist helped us well.

Leisure Family_with_children

4/10

Poor

02 Sep 2018

Ramesh Devan

Centralised Air-Con unable to lower or adjust highier,Receptionist Malay Girl on night shift unfriendly,requested for extra pillow & Blanket she replied \"Dah Habis\".Shower in Bathroom not in proper condition water from shower spray very bad.Tv channel limited,lights in the room very dim not bright at all,

Family

4/10

Poor

10 Aug 2018

paul

1. The aircon cannot be adjusted - its the same for each and every room. I caught a flu due to the icy condition of the room. 2. The reception staff have a nonchalant attitude to their jobs. 3. Internet connectivity is a huge issue, despite my room being close to a router. 4. The room has an issue with mould Although the price is not extortionate, I am unlikely to stay again

6/10

Pleasant

17 Jan 2018

SIMON

CONVENIENTTO HAVE FOOD, EASY BOOKING FROM EXPEDIA.COM.MY, CENTER OF THE TOWN

6/10

Pleasant

27 Dec 2017

Farid

Good for no money...

Family

6/10

Pleasant

01 Nov 2017

zee

The kitchen lady around her 35 plus was so rude..not a welcoming face with her. Not even a smile...should appoint a better staff than her

6/10

Pleasant

31 Oct 2016

naziha

Fair hotel

Not so good

2/10

Poor

08 Aug 2016

faf

hot room

rom hot. report to lobby but no action. no syar for this hotel n will kot come back

6/10

Pleasant

19 Jan 2016

Verified traveler

Bearable

6/10

Pleasant

14 Sep 2015

Mohammad Afiz

Satisfied

Family

6/10

Pleasant

06 Sep 2015

MUHAMMAD KHALIL

So far so good. Service provided acceptable with its rate. Parking space need improvement.

6/10

Pleasant

10 Aug 2015

Verified traveler

Comfy Stays

It was pleasant and I feel comfortable staying there

Partner

4/10

Poor

31 Jul 2015

Verified traveler

Iron board

Iron board should be outside the room

Family

2/10

Poor

26 May 2015

Verified traveler

Grand Pacific Hotel is the worst hotel

The staff are rude to the customer. The hotel conditions are very bad, got stains at the bed sheet and not properly maintain

Family

4/10

Poor

30 Apr 2015

kok hoe

Hotel dated

hotel is dated Its got a musky smell along corridor and rooms.
Breakfast was basic noodle and rice only.Plus sign is that the family room was big.
Ok if just a one night stay.

Family

4/10

Poor

10 Mar 2015

Verified traveler

Good Hotel for low budget stay

The Hotel is comfortable for low budget holiday goers. The downside was the centralized air-condition whereby the occupant unable to vary the setting

Partner

6/10

Pleasant

07 Jan 2015

Verified traveler

Just average

Old hotel but great location. The room very big, its good for family with young children. Hotel provide simple buffet breakfast.

Family

6/10

Pleasant

17 Dec 2014

Munusamy

Hygiene improvement required

The 2 single bed room rate was good with good housekeeping. But the hygiene of certain things nor really in good situation I.e carpet, ventilation in hall and room very dusty, the blanket with holes and the bed sheet got hairs during check in. Room No.205

Family

4/10

Poor

23 Oct 2014

Elizabeth

Facilities: Nothing special; Value: Average price; Service: Bad, Not friendly very poor; Cleanliness: Smelly;
Nothing special

4/10

Poor

16 Oct 2014

Luseane

Facilities: Bare minimum; Value: Could be better; Service: Inferior; Cleanliness: Smelly;
The train station near by

Partner

6/10

Pleasant

29 Dec 2013

Michael

Facilities: Old; Value: Economical; Service: Lacking; Cleanliness: Lacking;

Family

4/10

Poor

22 Dec 2013

Barry

Facilities: Shabby, Run-down, Horrible; Value: Uneconomical, Could be better; Service: Respectful; Cleanliness: Filthy, Grubby;
For the same price you can find a clean modern hotel in the city centre

2/10

Poor

29 Oct 2013

Sam

Facilities: Shabby, Run-down, Horrible; Value: Rip-off; Service: Rude, Bad, Awful; Cleanliness: Filthy, Smelly, Grubby;
I wouldn't recommend this place to my worst enemy!!!

10/10

Exceptional

08 Aug 2012

Gary58

Location is good

I have stayed at this hotel many years ago and they have done some renovation. The location is in an older part of Kuala Lumpur, however there are many good places to eat.

The staff is very polite and accommodating.

10/10

Exceptional

04 Jul 2012

TourSEasia

Awesome value. Great location.

5 min walk from KL Monorail. 5 stops gets you to Bukit Bitang.
Kids loved the pool. Breakfast buffet was good mix of Indian, Malay. Only complaints were the Coffee was awful and wireless was not free. Would definitely stay there again for the price.

8/10

Excellent

27 Jun 2010

Verified traveler

All bar business office.

Internet charges are too expensive.
One staff member extremely rude and unhelpful. Rooms clean and meals very good.

4/10

Poor

02 Dec 2019

Verified traveler

Perkeje kurang baik

Friends_and_family Family_with_children