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AC Hotel Kuala Lumpur

Kuala Lumpur · Malaysia

Jalan Lumut, Off Jalan Ipoh, 9View location

8.2/10Excellent862 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.4/108.4
Condition8.2/108.2
Location7.8/107.8
Neighborhood7.6/107.6
Value7.0/107.0
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About AC Hotel Kuala Lumpur

Featuring rooms with a flat-screen cable TV, Vistana Kuala Lumpur Titiwangsa stands between Titiwangsa LRT Station and KL Monorail Station. It offers an outdoor pool and a fitness centre. A 15-minute monorail ride brings guests to Bukit Bintang shopping area.

Both Midvalley Megamall and Petronas Twin Towers are approximately a 30-minute ride away. With free Wi-Fi access, Vistana's modern rooms are fitted with ironing facilities and safety deposit boxes. Tea/coffee making facilities are provided. Bathrooms are en suite and come with slippers and free toiletries.

Guests can visit the communication hub for their communication needs. Currency exchange and laundry services are available in the hotel. Friendly staff are fluent in English, Malay and Chinese.

Read more about this hotelShow less

With a stay at AC Hotel by Marriott Kuala Lumpur in Kuala Lumpur (Pekeliling), you'll be within a 5-minute drive of World Trade Centre Kuala Lumpur and Petronas Twin Towers. This hotel is 2.1 mi (3.4 km) from Merdeka Square and 2.2 mi (3.6 km) from Pavilion Kuala Lumpur.

Make yourself at home in one of the 364 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kuala Lumpur? This hotel has 16695 square feet (1551 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 42 per person
    • Self parking fee: MYR 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Chow Kit Night Market 0.8 km / 0.5 mi
KPJ Tawakkal Specialist Hospital 0.9 km / 0.6 mi
Sunway Putra Mall 1.2 km / 0.8 mi
World Trade Centre Kuala Lumpur 1.3 km / 0.8 mi
Masjid Jamek Kampung Bahru Mosque 1.5 km / 0.9 mi
National Art Gallery 1.8 km / 1.1 mi
SOGO 2 km / 1.2 mi
Masjid India 2.7 km / 1.7 mi
Kuala Lumpur Forest Eco Park 2.7 km / 1.7 mi
Merdeka Square 2.8 km / 1.7 mi
Jamek Mosque 3 km / 1.8 mi
Petrosains Science Discovery Centre 3 km / 1.8 mi
Suria KLCC Shopping Centre 3 km / 1.9 mi
Petronas Twin Towers 3 km / 1.9 mi
KLCC Park 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Total number of rooms: 364
  • Number of floors (main building): 23
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
Show 34 more facilities & services
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Electric kettle: 1
  • Café
  • Restaurant
  • Smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • Outdoor freshwater pool: 1
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • Buffet dinner
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX-1

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUM • 1 Bedroom • 28 m²SGL.PI
    SINGLE PREMIUMPhoto unavailable4 photos

    AC Hotel Kuala Lumpur

    SINGLE PREMIUM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Room amenities

    • Hairdryer
    • Electric Kettle
    • Soundproof room
    • Housekeeping
    • Satellite TV
    • Desk
    • Toiletries
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Fridge
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM KING BEDDouble or Twin • PREMIUM KING BEDDBT.KG-PI

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    Double or Twin PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXE • 1 Bedroom • 28 m²SGL.DX
    SINGLE DELUXEPhoto unavailable3 photos

    AC Hotel Kuala Lumpur

    SINGLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Room amenities

    • Soundproof room
    • Electric Kettle
    • Shower
    • TV
    • Hairdryer
    • Direct dial telephone
    • Bathroom
    • Fridge
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Satellite TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 28 m²TWN.DX

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Individually adjustable air conditioning
    • Mini fridge
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Desk
    • Toiletries
    • Safe
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 27 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable5 photos

    AC Hotel Kuala Lumpur

    DOUBLE DELUXE KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Electric Kettle
    • Soundproof room
    • Housekeeping
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI-1

    Photos are not available for this room type.

    AC Hotel Kuala Lumpur

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about AC Hotel Kuala Lumpur

8.2
Excellent
862 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
7.8 /10
Neighborhood
7.6 /10
Value
7.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
aude
The breakfast options were delicious and diverse. The staff was very attentive but not overbearing, and the hotel is overall calm and decently located (near the monorail line and beautiful evening views of the Petronas towers). A lovely option in KL
10/10
Exceptional
20 Jun 2026
Wen Xian
Nice hotel
Family
10/10
Exceptional
03 Jun 2026
Mazly
Everything goes fine. And easy everyday..
Family_with_children
10/10
Exceptional
17 May 2026
Gerard Joseph
Staff - reception, restaurant, and housekeeping - were friendly and attentive. The hotel has a simple gym and an outdoor swimming pool. Everything was clean, neat, and tidy.
Business
10/10
Exceptional
19 Apr 2026
Muhd Sazle
Everything went smoothly from check-in to check-out.. Staffs friendly.. clean and cozy room.. breakfast so².. downside parking have to pay.. bt overall staying was great..
Partner
10/10
Exceptional
11 Mar 2026
ilithya
The only problem was one day I came back after a long day and they were cleaning the room at 6pm
Self
10/10
Exceptional
04 Feb 2026
Sulaiman
Kenneth and Morshad are very helpful and beyond polite. The entire staff is very well trained.
Leisure Partner
10/10
Exceptional
03 Feb 2026
Sukhdeep
Modern & clean hotel, with efficient friendly staff. Near a bus station, but it was a safe area. Amenities were amazing. Valet, security, bar area, food delivery dropoff area, etc. Beautiful modern lobby, fast elevators, immaculate & well stocked, modern room. I was able to get a \"Grab\" (Malaysia's Uber)for about $4 to downtown, which was usually about a 10 min drive.
Self
10/10
Exceptional
03 Feb 2026
sheik
Clean
Business Partner
10/10
Exceptional
29 Jan 2026
Jakob
Spotless rooms, great hotel staff
Leisure Partner
10/10
Exceptional
29 Jan 2026
Bettina
I knew I was under good hands as AC Hotel is under the Bonvoy group. I checked in close to midnight and the front desk person was energized, friendly and helpful. Room was clean as expected. Though, bedding and pillows were uncomfortable, but bearable. But this might be a personal preference. I would still recommend AC Hotel giving its cleanliness, service and brand.
Leisure Family
8/10
Excellent
07 Jan 2026
Ollie
Room was good, service was good, not a great hotel if you are looking for a varied breakfast as it was the same every day and was a small selection compared to other hotels.
Leisure Partner
10/10
Exceptional
06 Jan 2026
Jeff
Excellent service and beautiful rooms, close to restaurants, MRT and bus services across the road
Friends_and_family Family
6/10
Pleasant
15 Nov 2025
Wai Ping Stanley
Cleanliness is good but missing body lotion. Air con is a bit of noisy and big noise in the morning around 5 AM due to railway operations. Hotel is too close to the track. In addition, hotel requested me to pay accommodation tax even though receipt states clearly taxes had been paid during booking.
Leisure
10/10
Exceptional
12 Nov 2025
Weng loong
Good
Partner
10/10
Exceptional
26 Oct 2025
EILEEN
i would stay there again . It is highly recommended
Leisure Partner
2/10
Poor
19 Aug 2025
Verified traveler

Disappointing experience

I had a very disappointing experience with this property. I was denied the room I booked because the hotel claimed their system does not sync properly with Hotels.com. The hotel was fully booked and overbooked, and they moved me to a sister property, which is a 3-star hotel compared to what I originally booked. They promised me an upgrade and assured me that the arrangement had been communicated clearly.

When I arrived at the sister hotel, however, I was told no upgrades were possible as they were also fully booked. Instead, they offered late checkout and free breakfast, but my original booking already included breakfast, and since I was flying early in the morning, late checkout was useless to me.

To make matters worse, the room they finally assigned me had not even been cleaned. Used towels were left on the floor, completely unacceptable for any hotel, let alone one under the Marriott brand.

If you are considering booking Marriott through Hotels.com, think twice. The lack of coordination between their systems and the poor service recovery I experienced left me extremely disappointed.
Business
8/10
Excellent
14 Aug 2025
SYED NASIRIN
The hotel is fine. The surrounding is not so.
Business_and_leisure Family
6/10
Pleasant
24 Jul 2025
QIANG
Bad experience
Business
4/10
Poor
23 Mar 2025
Verified traveler
Sounds of the train was very loud
10/10
Exceptional
07 Jan 2025
Andrew
I liked being able to Open the Window -This makes a VERY Big Difference when you have Stale AC Air being recirculated in the Room with NO FRESH Air being introduced!!!
8/10
Excellent
28 Dec 2024
Nick

Good despite noise from LRT

Overall, the hotel is great for exploring KL. The only downside is the noise from the LRT which can be quite disturbing for light sleeper. Whilst we asked for room that is not directly facing the track, the noise is there.
Self
8/10
Excellent
03 Dec 2024
Hendrik

Great - except for WiFi

Good stay but with unreliable Internet. If you need the Internet for work or keeping in touch with family, go to another hotel/
Partner
10/10
Exceptional
24 Nov 2024
Jaroslav
We stayed in this hotel for 3 nights. We enjoyed our stay. We had a room with a nice view. Everything worked fine. The staff is excellent. The breakfast was good. Public transportation is close by. This was the third AC hotel I stayed in. All of them have been excellent.
Leisure Family
10/10
Exceptional
28 Oct 2024
Omar
This is the best hotel we tried during our visit to Malaysia. It was so good that we decided to book it another 2 times when we got back to Kuala Lumpur from other states. The rooms were clean and looked exactly like the pictures. The hotel location is perfect with 1-minute walk to a bus station, a metro station, and many nice surrounding restaurants. The breakfast was diverse and very delicious. The staff were super friendly, nice, and helpful.

On the negative side, you can hear the nearby metro trains as they go by which can be noisy sometimes. The pillows were thick for us that it hurt our neck when sleeping. And the AC controller of the last room we took wasn’t working as expected.

But nonetheless, it's a definitely highly recommended hotel that I'd love to stay in again.
Leisure Partner
10/10
Exceptional
18 Sep 2024
Delaney
Nice and clean hotel away from the hustle of central Kuala Lumpur. Hotel is situated in a ethnic area for those inclined for interaction amongst the locals. Hotel has a pool and decent gym, restaurant for breakfast and lunch, but plenty of ethnic restaurants to choose from in the surrounding area. Quality stay overall for me.
Business_and_leisure Friends
10/10
Exceptional
07 Jul 2024
Vijayan
Wifi was bad. But the rest of it’s good.
Friends_and_family Friends
8/10
Excellent
01 Jul 2024
Frederick

WiFi was inaccessible during my stay.

Room was spacious, clean and cozy. Breakfast was good. Only one thing bad was the internet access. All 4 night stay could not access WiFi in room. Too bad.
Partner
2/10
Poor
01 Jun 2024
Ken
the smallest hotel rooms we have ever encountered. No room facilities, lack of towels and pillows & not even potable water in the room. The staff handled any complaints with disdain.
All in all this was an absolutely terrible experience that ruined a beautiful 3 weeks travelling thru S.E. Asia.
Leisure Partner
10/10
Exceptional
27 May 2024
sugandhi
Friendly and helpful staff.
Leisure Family
8/10
Excellent
17 May 2024
joselito

Satisfied Salvadorean.

It was very clean, housekeeper does a good job.
8/10
Excellent
19 Mar 2024
Seng Yen
Rooms look recently renovated, in good condition
Leisure Self
8/10
Excellent
25 Dec 2023
Michelle
It is located in a great place, near a station. Which can also be bad because of the train noise. After a full day Kuala Lumpur, I never heard the trains, slept right through
Partner
10/10
Exceptional
19 Dec 2023
anayr
The room is spacious and very clean.All equipment very well.maintane.
Business_and_leisure Family
8/10
Excellent
24 Nov 2023
Carole Lesley
The Staff were very courteous and the property is updated.
Leisure Partner
10/10
Exceptional
04 Jan 2023
hee eok
Comfortable & friendly . But, haven’t clean restraunt near by walk.
Friends_and_family Family
10/10
Exceptional
17 Dec 2022
Fik

excellent service

excellent service
friendly staff
great location
Perfect breakfast
Business
10/10
Exceptional
12 Dec 2022
CHRISTOPHER
Nice place to stay.
Business_and_leisure
10/10
Exceptional
26 Nov 2022
Roger
Thank you, Najwa, for helping to make our trip enjoyable. I was pleasantly surprised at the professionalism on display during my stay at your hotel. You cared very well for my family. Keep it up!
Business_and_leisure Family
10/10
Exceptional
02 Nov 2022
Cheng Soon
Reasonable price, good location.
Business_and_leisure Self
8/10
Excellent
22 Sep 2022
Goh

Have to pay RM 10 for parking.

The room is ok. They don't have room service. The restaurant is only available for breakfast. Be aware that parking needs to pay RM 10.00 per entry. WIll not return due to paid parking.
Partner
10/10
Exceptional
31 Aug 2022
Kelly Wei Feng
Hotel is very clean and new. Friendly staffs
Business_and_leisure Partner
10/10
Exceptional
20 Aug 2022
MAHJOUB
Very good value for money.AC Hotel compares with most 5 star hotels. Very clean, varied breakfast. Not far from the centre , abt 2.5 km to the buzling central area of KL. If you learn how to use the Monorail you can travel easily abd cheaply to and from the hotel .
Tuere is a cosy bar by the reception and a reading area like a library … tjete is also a good restaurant opposite AC, they specialise in all sort of seafood .Every night it is packed with customers.
Leisure Partner
2/10
Poor
13 Jul 2022
Meng
3 out of 4 elevator card readers were broken, WiFi access down, property shows sign of age, and lack of maintenance, I will not stay here again.
Leisure Friends
10/10
Exceptional
25 Nov 2020
Tai

Ac hotel

The room condition is good, cleaning need to be more concern on furry stuff on the bed and map need stronger vacuum. The room need more brighter light. Other from tat, well done!
Business
6/10
Pleasant
19 Sep 2020
Adlina
The housekeeping staff return back my tab, which i left at the hotel room. The front office staff (ladies) should improve their service, be more helpful and smile to their guests.
Leisure Partner
10/10
Exceptional
02 Mar 2020
Verified traveler
Nice hotel. Professional and courteous staff. Very clean
10/10
Exceptional
16 Feb 2020
Verified traveler
Good location and clean
Business Partner
6/10
Pleasant
13 Feb 2020
SELVAM

Parking need to pay 😭😭😭

Previous visit parking was free and now Parking need to pay. The single bed was too small.
Partner
8/10
Excellent
04 Feb 2020
FL
Location is ok, a few mins walk to the train station. Good if you drive, the nearest mall is a short 5 mins away. Carpark lots in this hotel is limited, hard to find in the daytime.
Leisure Partner
6/10
Pleasant
22 Jan 2020
Norlia
The hotel starts charging for the parking this year and there is additional forms to sign (defeat the online booking) and they will ask you to sign a hard copy T&C (which is similar to the T&C which you have read and click Accepted on the online form). The \"improved\" steps during the check in defeat the \"simple and speedy\" check in which we used to enjoy previous years. The rooms stays the same except the introduction of another mirror in the bathroom. I don't see happy and smiley face during check in like before. Not sure what happen to the system/process though, but it really turns me off.
Partner
10/10
Exceptional
13 Jan 2020
Farra

Awesome

NICE and very comfort
Partner
10/10
Exceptional
07 Jan 2020
Goh

Always stay here

All are ok. except for during check-in. Is the front desk officer in training?
Business
8/10
Excellent
18 Dec 2019
Irma Intan Ezliena

Highly Recommended

Vistana also become my preference due to comfort and clean
Partner
10/10
Exceptional
15 Dec 2019
Verified traveler
Clean and convenient
Friends_and_family Partner
10/10
Exceptional
15 Dec 2019
Melisa
The hotel stay itself was good. But what was great - the honest housekeeping staff that clean my hotel room after check-out. We left something important in the room. And we got it back after coming back to the hotel the next day. Thank you, Miki, and the rest of the team, for returning the item to us. Truly appreciate it!
Business_and_leisure Partner
10/10
Exceptional
08 Dec 2019
Abdul
Easy transportation
Business_and_leisure Self
6/10
Pleasant
08 Dec 2019
Sam
I smelt smoke in the room. Not sure why. They claim it was non smoking room.

Otherwise great place.
Friends_and_family Partner
10/10
Exceptional
01 Dec 2019
Verified traveler
good and excellent
Business_and_leisure Family_with_children
8/10
Excellent
20 Nov 2019
Harris

Tolong Upgrade kad akses

Semua OK tetapi sila baiki sensor pada pintu masuk bilik. Sepanjang 3h/2m kami menginap, tiga kali kami terpaksa turun ke kaunter untuk re'format' kad akses!

Itu sahaja.
Friends_and_family Family
10/10
Exceptional
10 Nov 2019
Verified traveler
Please do a room dining service
Friends_and_family Family
10/10
Exceptional
08 Nov 2019
Verified traveler
Easy to access. Nearby shop and transport. Room clean.
Leisure Partner
8/10
Excellent
06 Nov 2019
AHMAD
Comfy & quite a big room with good price . Quite worth a stay if you looking for secure and good sleep
Friends_and_family Partner
8/10
Excellent
05 Nov 2019
Verified traveler
Everything was ok
Business_and_leisure Family_with_children
8/10
Excellent
03 Nov 2019
Verified traveler
Overall is good
Leisure Partner
6/10
Pleasant
02 Nov 2019
Chin Chek
Was ok
Business
10/10
Exceptional
15 Oct 2019
ZACk
Clean, comfortable, good lighting in room.
Leisure Partner
6/10
Pleasant
14 Oct 2019
Harris

Acsses card dan bilik smelly

Bilik yang kami dapat agak berbau hapak seperti karpet lembab.
Lif dan parking gate perlu update. Sensor kad agak bermasalah untuk berfungsi. Sama juga pada pintu masuk bilik. Dalam 3 hari menginap, 2 kali kena turun lobi untuk activate kad..
Internet (wifi) cemerlang..
Family
8/10
Excellent
10 Oct 2019
Verified traveler
Overall a good stay.
Room size is reasonable.
Staff are attentive.
Close to public transport (LRT and Monorail). But you can hear the noise from the LRT trains.
Gym has limited equipment as is expected with most hotels.
Business Self
8/10
Excellent
07 Oct 2019
Verified traveler
I felt comfortable except breakfast
I am a vegetarian and menu is not displayed vegetarian for identification
4/10
Poor
30 Sep 2019
Annoying
I have bee staying in this hotel many times but this is the first time that I giving such a low rate as I quite disappointed with the services, staff and cleanliness. Firstly the check in there are just only two counter are open although there are so many customer. Secondly, due to high volume of customer, there are talking much longer time to distribute the room for us as we are check in earlier than time permitted. Thirdly, the room which are given are full with dusty which seem like never clean up. They seem like changing the bed sheet, pillow case, replenish the mineral water, toiletries. Fourthly, the hotel till today didn't provide room selipar. Fifty, the aircond will stop few times whereby its make the room very warm.

Meanwhile the hotel have very limited parking space for us as we the have suchch of huge customer but the not all the cars ablle to park in the hotel.

On the day we check out, we have called and inform the reception that we would like to check out late, and the first reception are agree but then by 12.20 pm, the staff are call to us and ask us to check out. Have u guys really update the system? Different staff different ways of work. I really disappointed with this hotel for the first time. Could you please really make sure ur staff clean the room and not simpled clean/change the standard things and just replenish things.

And please train the reception to check their system and always smile. Totally disappointed for the first time staying here.
Leisure Partner
2/10
Poor
29 Sep 2019
Verified traveler
very good and excellent
Friends_and_family Family_with_children
10/10
Exceptional
29 Sep 2019
AHMAD
ROOM IS VERY GOOD & CLEAN. PARKING AWAY SO SMALL FOR DIDN'T I LIKE...
Leisure Family
10/10
Exceptional
29 Sep 2019
Verified traveler
Nothing all good
10/10
Exceptional
29 Sep 2019
Verified traveler
Clean, reasonably price, cosy hotel downtown
Leisure Partner
10/10
Exceptional
29 Sep 2019
Sham

Good hotel for budget goers

Little out of Petronas Tower vicinity but overall is OK. You need to drive so get a rental car if you can drive in Malaysia!
Partner
8/10
Excellent
29 Sep 2019
Verified traveler
Nice and cozy area
Leisure Self
8/10
Excellent
26 Sep 2019
Verified traveler
breakfast was below par. no room service.
Leisure Partner
8/10
Excellent
25 Sep 2019
Verified traveler
Ok stay as nearby to HKL
8/10
Excellent
24 Sep 2019
Verified traveler
Walking distance to lrt station. Hotel carpark is limited.
10/10
Exceptional
16 Sep 2019
Verified traveler
The staff were very friendly and helpful
Business Family
8/10
Excellent
12 Sep 2019
NORAIZAN

Just Nice

Everything is okay only if the receptionist could just throw a smile, breakfast a bit crowded and limited car park.
Partner
10/10
Exceptional
09 Sep 2019
Verified traveler
Reasonable price & beatifull place
Leisure Family_with_children
8/10
Excellent
04 Sep 2019
Shamsul Adly

Ok

Ok
8/10
Excellent
25 Aug 2019
richard h

Fabulous staff

The hotel has a good location. Great seafood restaurant right across the street. Theirs only open for breakfast. Staff was very helpful they called grab taxi service whenever needed. They supplied any information asked of them. On the down side maint. Is lacking in detail. My friend had 300 dollars stolen from their luggage in the room. Hotel has safe in rooms but he did not use it. (note always store valuables in the safe.) Door locks are old style and we had bugs in the bathroom. They sprayed after I asked.
All and all very good value for the price. We stayed 3 nights at45 a night.
Friends_and_family Friends
10/10
Exceptional
18 Aug 2019
Vera
Fast check In and check out..
Leisure Partner
10/10
Exceptional
16 Aug 2019
Verified traveler
All is good.
Business
8/10
Excellent
15 Aug 2019
Jalaluddin
Very good and nice
Leisure Family_with_children
8/10
Excellent
14 Aug 2019
Verified traveler
okay but it's distracted with the sounds of the train
Partner
10/10
Exceptional
13 Aug 2019
Marky

Comfortable staying

Its an amazing experience to stay this hotel.
Partner
6/10
Pleasant
12 Aug 2019
Verified traveler
just nice for short vacation in KL city
Leisure Family
6/10
Pleasant
12 Aug 2019
Verified traveler

Bad experience

I choose smoking room, got rats here and there, some more TV can't connect laptop as well, how I go to watch gayporn
Friends
10/10
Exceptional
04 Aug 2019
Mohd

Should try it

All i can say is the best hotel with reasonable price !!
8/10
Excellent
04 Aug 2019
Verified traveler
During Check in facing difficulties, the staff at the counter not ready with document
Friends
8/10
Excellent
31 Jul 2019
Verified traveler
ok. that good
10/10
Exceptional
27 Jul 2019
Verified traveler
Good services and food
8/10
Excellent
10 Jul 2019
Verified traveler
Cleaners werent too motavated when cleaning rooms sometimes never came to clean
8/10
Excellent
09 Jul 2019
Verified traveler
Near to work
Business Family
10/10
Exceptional
08 Jul 2019
Verified traveler
Conveniently located next to the Pekililing Bus Terminal that has regular buses to Genting Highlands and elsewhere. There is also a nice seafood restaurant just opposite the hotel. The hotel rate is affordable and it is a value for money hotel.
Leisure Family
8/10
Excellent
06 Jul 2019
Goh

One of my favourite hotel when in KL.

One of my favourite hotel when in KL. All ok.

Location & surroundings

AC Hotel Kuala Lumpur
Jalan Lumut, Off Jalan Ipoh, 9, Kuala Lumpur, Malaysia

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AC Hotel Kuala Lumpur

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