Hotel Sarakawa

Togo , Lome
Lomé, Bp 2232 Lome
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50 reviews shown

10/10

Exceptional

15 Mar 2026

Anthony Bernard

Delicious and healthy breakfast with clean rooms

Self

10/10

Exceptional

10 Feb 2026

Anthony Bernard

Neat and nice rooms

Business Self

10/10

Exceptional

10 Feb 2026

Anthony Bernard

Great hotel with delicious breakfast options. The staff were nice and generally serviceable. nice gym and great facilities. I would stay there again and again

Self

10/10

Exceptional

15 Oct 2025

Kanfitime Yves

Nice place

8/10

Excellent

01 Oct 2025

Robert

I did not use the pool, but the bar offered variety.

Business Partner

10/10

Exceptional

25 Aug 2025

Florent

nice hotel

8/10

Excellent

10 Aug 2025

Steven

A Grand Old Lady

The Sarakawa Hotel is the grand old lady of Lomé, she is well equipped and although she is beginning to show her age on the outside still offers a true yesteryear experience.
Built on a 25 hectare piece of land next to the ocean you can’t ask for more.
Olympic size swimming pool with adjacent bar and restaurant you can’t help but feel unencumbered by all the space available, so that even when the occupancy numbers are high, you still feel like you’re the only one there.

Business

6/10

Pleasant

27 Feb 2025

Jason

The hotel itself was very nice. My only complaint was the cost at the restaurant was very expensive for very little food.

Business

10/10

Exceptional

02 Feb 2025

Kokou

I have enjoyed my stay in a peaceful and quiet place

Leisure

6/10

Pleasant

23 Sep 2024

Kingsley

Clean room. It had clearly been updated recently but there were a few things that hadn’t been updated that really stand out compared to what is new such as the dirty scratched doors and old hair dryer. The customer service however was very poor. The booklet in the room said we could ask for an outlet converter/adapter so we called to ask and they said they didn’t have anything like that and it was a stupid question. So our phones died and we were unable to communicate during the rest of our time in Togo because they did not fulfill what they offered. They also charged a tax per person once you get there that was unexpected.

Partner

10/10

Exceptional

10 Sep 2024

Abdirizak

Very professional employees

Self

10/10

Exceptional

03 Sep 2024

TETE

Clean - professional Staff

Leisure Self

10/10

Exceptional

02 Aug 2024

Emmanuel

Great stay. Absolutely beautiful hotel and swimming pool. Bed was a little stiff but everything else was great.

Business_and_leisure

10/10

Exceptional

24 Feb 2024

Rupert

Ideal hotel in lome

Used as base whilst working locally

Business

10/10

Exceptional

13 Feb 2024

Rupert

Hotel Sarakawa Lomé,

USed as base for work locally

Business

10/10

Exceptional

05 Feb 2024

Louise

Loved my stay at the Sarakawa /
Spent over 2 weeks 🙏

Leisure Partner

10/10

Exceptional

02 Feb 2024

Rupert

Hotel Sarakawa Lomé

used as base for work locally

Business

8/10

Excellent

12 Jan 2024

Rupert

Hotel Sarakawa Lomé

used as base for local work

Business

2/10

Poor

25 Jul 2023

Lans

We were a family of 4 traveling for a family event and arrived on July 20 for a one week stay. We had two bungalows and both had molds. The staff at the front desk were very unprofessional and unfriendly. Only the staff at the two restaurants were courteous and friendly. Will not stay there again.

Leisure Family

2/10

Poor

23 Jul 2023

Lans

I had three separate reservations for my family of seven with confirmation numbers from Expedia. On arrival I was told they don't care about such confirmation numbers and spent almost two hours arguing with them before we were allowed to check-in. The staff were untrained and unprofessional. I would never stay there. We spent only three nights, even though we had paid online for four nights and decided to move to Hotel 2 Fevrier for the remainder of our stay in Lome.

Leisure Family

10/10

Exceptional

25 Feb 2023

Vladimirs

Nice and big enough well maintained territory. Perfect place for meetings

Business

4/10

Poor

12 Sep 2022

Austin

First error was booking through Hotels.com because they advertised a discount that doesn't exist, the hotel gave me a sub-standard room. The room service never left any drinking water saying it's not included in my booking. Really! The substandard room was below average.
Break fast is excellent. If you like doing sports in morning or evening there are great facilities. The hotel needs some investment

Business

2/10

Poor

22 Aug 2022

Angela

Old Hotel needs work

The bed was UNCOMFORTABLE. Hard as a rock. Television did not work. No hot water - luke warm water.

Business

2/10

Poor

09 Aug 2022

Alima

Très déçu ! Pour le prix payé, la qualité n'était pas au rdv. Déjà à l'arrivée, il fallait réserver le service de navette de l'aéroport vers l'hôtel, ce qui n'était mentionné nul part.
Les installations sont mals entretenues,surtout la salle de bain, on se croirait dans un hôtel de 2*.
Le receptionniste n'a pas été courtois. Nous avons demandé de quoi boire autour de 1h du matin. Reçu 30 min plus tard et c'etait ok de payer la note lors du check out. Nous avons reçu 2 appels vers 2h et 2h15 nous réclamant finalement le paiement. J'ai répondu que je le ferai au check out car j'allais me coucher. Autour de 6h je reçois un appel pour la même chose. On parle d'un montant de 2500 f cfa !!!! Nos nuits coutaient environ 150000 f fca. De plus le micro-onde ne fonctionne pas et pas capable d'avoir quelqu'un de disponible. Vraiment décevant comme expérience dans cet hôtel

Business_and_leisure Partner

10/10

Exceptional

14 Jul 2022

Vladimirs

Welcome again

Sarakawa has improved for the time being. Safe, nice and at the same time reasonable hotel on Lome.

Business

6/10

Pleasant

17 Nov 2021

Kushal

The property has a lot of potential, spacious and imposing but should be renovated. Beach was closed and golf course unusable. Staff was great, attentive and friendly.

Leisure Partner

8/10

Excellent

03 Jun 2021

Opeyemi

More was expected.

The hotel is good and functional. As a business trip, I was not concerned with the non-access to the beach although this could be a let down for holiday makers. The pool area is quite good. The breakfast buffet needs to be upgraded to cater to various pallets.

I had a problem with the hot water for the first day of a 3 day stay so that was not so good but overall a decent stay.

Business

2/10

Poor

01 Jun 2021

Simon

HORRIBLE HORRIBLE HOTEL

I would never stay in this hotel again. The restaurant staff at rude, they lack training and the rooms were not comfortable at all. I have had to change rooms 4 times. The Acs in the rooms don't work, maintainance is non existent. I did not have value for money and it is my worst hotel experience and I'll never ever do there again.

Friends_and_family Family

8/10

Excellent

13 Mar 2021

Verified traveler

The staff was friendly and helpful for the customers

Friends_and_family Family

8/10

Excellent

03 Dec 2020

jacques

Nice place, needs a little more attention

All went well except for the air conditioning unit that was leaking water inside the room.
The person that took me to my room noticed it, told me that he was going to send someone, never saw anybody...

Business

10/10

Exceptional

25 Mar 2020

Verified traveler

I came to Togo right around the outbreak of Coronavirus in West Africa, the hotel remained open only to those who arrived before and took all the necessary precautions and protective measures to keep their employees and few remaining guests safe! The facilities are high quality, the food is superb and the staff is exceptional!!

Leisure Self

2/10

Poor

31 Jan 2020

Verified traveler

I booked this for a beach vacation and the hotel's beach was closed - this was not mentioned to me beforehand or even at check-in time. Room not ready at check-in time. TV reception in room was unwatchable; asked to have it fixed and they were unable to. Room supposed to have bottled water but there was none; I asked for it and was told someone would bring it but never did. Other little things not worth mentioning. Kudos to the guys in the inside-hotel bar, who provided the only friendly, efficient service I experienced here.

Leisure Self

6/10

Pleasant

07 Jan 2020

nkad

My family and me stayed for 3 nights. It’s an old hotel. They can update their rooms furniture, amenities and facilities. It’s a beachfront hotel which doesn’t give access to the beach because of security reasons. Me and my family were quite disappointed to this point. As a result, everyone stays around the swimming pool and lot of times we couldn’t find space to stay. So we spent daytimes paying an extra fee for beaches ont the hotel around. Our family room with 2 bedrooms had a kitchen with gas cocker but it didn’t work. There were not matches to turn on the gas, no cutlery, no dishes. The big fridge worked very well. ACs were very old. Wifi wasn’t strong in a room so we had to move to kids bed room for using it. The restaurants inside hotel were excellent. Price was very high but they make excellent French cuisine and you can have huge choice in each restaurant. Their Yamaha grand piano near the reception needs to be tuned.

Leisure Family

8/10

Excellent

16 Dec 2019

Verified traveler

Excellent Location and Venue. Clean room and close to everything. I enojoyed the morning inclusive breakfast and the walk at the beach shore.

Leisure Family

10/10

Exceptional

11 Dec 2019

Verified traveler

An oasis in the middle of Lome

Although the building was constructed several decades ago and has elements of 60's opulence, the modern day version is still absolutely wonderful, with excellent service, all the amenities and all together is an oasis of comfort. The restaurants are priced internationally and are disproportionate to the rest of the city, but the lodging is attractively priced making for a pleasant stay!

Business

8/10

Excellent

18 Nov 2019

John

Lovely African Hotel.

Clean and friendly. High security and excellent food and environment. The International Food Policy Research Institute was holding their annual convention there during out stay. Would stay again.

Partner

8/10

Excellent

29 Mar 2019

Verified traveler

I enjoy my stay the only problem is the food is very expensive in Togo but all the same my stay was enjoyable.

8/10

Excellent

25 Mar 2019

Edward

Overall-- nice place

The grounds and facilities are wonderful. The pool is top notch. The food is good. However, the room itself is a tad stale. However, by Lome standards, it was a nice hotel.

We had trouble with the Wi-Fi and our key kept deactivating. We also were hit with some city tax which is odd because usually Hotel.com is all inclusive.

Family

6/10

Pleasant

21 Feb 2019

Verified traveler

Room was clean and comfortable. The"free" airport shuttle only leaves at 6:30 a.m. or 10 a.m. Had to take a taxi or arrive 5 hours in advance of my flight. Only one free breakfast included for 2 people.

Business_and_leisure Family

8/10

Excellent

18 Feb 2019

Verified traveler

The staff, the park, the multiple restaurants and the quality of the food served.

Friends_and_family Family

8/10

Excellent

10 Oct 2018

Timothy

Stayed one night on a 24 hour layover in Lome. The grounds are very nice and the pool is great. Food very good but western prices. Most disappointed by the fact there is no direct access to the beach; you can see the beach, just can't go there. Stayed in a "bungalow." The interior of these is a bit dated, but very large and spacious. Airport shuttle did not depart until 10 in the morning, which made it a little tight getting through all the security and to the gate. Overall, though, comfortable place to rest up before long flight the next day.

Family

8/10

Excellent

31 Aug 2018

Kenneth

Beautiful hotel in Lome.

I spent 3 nights at the Sarakawa Hotel in Lome, it is an exquisite hotel if a bit expensive. The gardens and swimming pool are lovely as is the hotel décor. However, what was disappointing was that any meal or drink had to be paid for at the time of requesting. They do not have an option to bill your room, which gives the impression that the hotel does not trust the guests. Finally the front desk staff are extremely helpful and greeting you by name each day is a very nice touch.

8/10

Excellent

03 Feb 2014

Kevin O

Good location and friendly staff

The hotel is well situated and the staff very friendly, the rooms need renovating but they were clean and personally had no issues over my six nights here. I would recommend for short stays particularly if you are a business traveller. I will use again.

10/10

Exceptional

20 Dec 2013

Lome visit

It was great and a relaxing time at Sarakawa. The WIFI in the public area was a big help. The pool is wonderful. The restaurants are a bit pricy but there are lot of options close by. The hotel is also great in term of security.

Family

6/10

Pleasant

27 Aug 2012

Verified traveler

nice but too old now

Very nice pool and breakfest!
Old furnitur and dirty carpet. Too old now , need to be refresh!

4/10

Poor

02 Mar 2012

Sandy

TOO EXPENSIVE FOR WHAT IS OFFERED

I took a group of 9 people to the Mercure Sarkawa Hotel. It is terribly outdated with smelly carpeting in the hallways which were dimly lit. I asked 3 times for a second bed to be put in two rooms and never did get the beds. On top of the outrageous cost for such accommodation, we had to also pay for breakfast. This hotel needs serious upgrading. And NO I would not recommend it. Stayed at other hotels in Togo, Benin and Ghana for half the cost and 4 times nicer and included breakfast..

2/10

Poor

06 Jan 2012

Kenneth

I will not stay there again

The hotel Murcure Sakarawa in the city of Lome country of Togo will not see me again. Flies at meal time in the restaurant. Bones in my room service(avoid the flies) club sandwich but no meat in my club sandwich. No meat in my first ham sandwich at the bar restaurant. Begged for and received meat in my second and absolute last ham sandwich at that place.
Upon checkout I was presented with a bill containing false charges to the point that my bill was inflated to three times the actual charges.

10/10

Exceptional

24 Jul 2011

Verified traveler

sarakawa the best in togo

Im so happy for shoosing sarakawa and i want to say thank you very much for all the staff in the hotel.
I hope to come back as soon as possible.

10/10

Exceptional

12 Mar 2010

Verified traveler

Gorgeous pool

Located just to the east of central Lome, beautiful hotel, great service and amazing olympic sized swimming pool with ocean access.

10/10

Exceptional

10 Nov 2025

REGIS

Rapport qualité prix très bon. Certes il reste quelques travaux de rénovation mais globalement c'est très confortable et très propre. Très bon restaurant et mention spéciale pour la piscine et le jardin.
Service impeccable.

Friends_and_family Family