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Best Western Plus Castlerock Inn & Suites

Fayetteville - AR · United States

501 SE Walton BoulevardView location

8.8/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood9.2/109.2
Amenities8.4/108.4
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Castlerock Inn & Suites

Conveniently situated near many area attractions, corporate locations and places to eat, a restful retreat awaits you at this Bentonville, AR hotel. Feel right at home in the well-appointed, tidy rooms at this Best Western Plus Castlerock Inn & Suites.

All rooms offer cable or satellite television, free Wi-Fi, microwave, refrigerator, desk, coffee maker and much more. Get the perfect start to each day with a complimentary full breakfast, including cereal, fruit, eggs, yogurt, juice, coffee and more. Traveling on business?

There are many corporate headquarters - including Walmart®, Sam's Club, Tyson® Foods, Walmart® Supplier Offices, IBM, J. B. Hunt and George's Farms - within a few miles of this Bentonville hotel.

The area's students and faculty are also easily accessible - University of Arkansas and Northwest Arkansas Community College are near this Bentonville hotel. If you're looking to relax, Crystal Bridges Museum, Compton Gardens, Peel House Museum, Tiger Field and Beaver Lake are all within a few minutes.

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You also won't have to travel far to find a delicious and convenient meal - Bistro 301, Lin's Garden, Dink's Bar-B-Que and Celtic Grill are all within a mile or less of this Arkansas hotel.

Offering Coach, Pottery Barn®, Sephora® and more, Pinnacle Hills Promenade is the perfect place to find retail therapy.

Head back to the Best Western Plus Castlerock Inn & Suites and relax in the sparkling indoor pool and hot tub or keep up with your regular routine at the 24-hour exercise facility.

More thoughtful amenities and added value - including a business center, a 24-hour front desk and guest laundry - can be found at this Bentonville hotel. We gladly accept group reservations and wedding parties.

With the friendly staff and convenient amenities, you'll be sure to feel welcome at this cozy Bentonville hotel. Make a reservation today!Renovations are underway to better our guest experience.

With a stay at Best Western Plus Castlerock Inn & Suites, you'll be centrally located in Bentonville, a 4-minute drive from Walmart Headquarters and 7 minutes from Crystal Bridges Museum of American Art.

This hotel is 10.1 mi (16.2 km) from Beaver Lake and 1.3 mi (2.2 km) from Scottsdale Center. Make yourself at home in one of the 83 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LED televisions with digital programming provide entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6 AM to 10 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Scottsdale Center 2.4 km / 1.5 mi
Tiger Stadium 2.7 km / 1.7 mi
Osage Park 2.9 km / 1.8 mi
Creekside Park 3.1 km / 1.9 mi
The Momentary 3.9 km / 2.4 mi
Wild Wood Park 4.1 km / 2.5 mi
Walmart Headquarters 4.2 km / 2.6 mi
Bentonville Convention and Visitors Bureau 4.6 km / 2.9 mi
The Walmart Museum 4.6 km / 2.9 mi
Rogers Convention Center 4.7 km / 2.9 mi
Midtown Shopping Center 4.8 km / 3 mi
Peel Museum and Botanical Garden 4.8 km / 3 mi
World Trade Center Arkansas 4.9 km / 3 mi
Lawrence Plaza Ice Rink & Splash Park 4.9 km / 3.1 mi
Riverwalk Farm Estates Community Park 5 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 83
  • Number of floors (main building): 3
  • Suites: 10
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
Show 20 more facilities & services
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 1
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • TV lounge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-4
    SUITE NON SMOKINGPhoto unavailable5 photos

    Best Western Plus Castlerock Inn & Suites

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 30 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable8 photos

    Best Western Plus Castlerock Inn & Suites

    Room TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Internet access
    • Radio
    • Hairdryer
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Cable TV
    • Mini fridge

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 BedroomDBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Castlerock Inn & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 30 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable7 photos

    Best Western Plus Castlerock Inn & Suites

    DOUBLE Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Internet access
    • Radio
    • Hairdryer
    • Mini fridge
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Turndown service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 BedroomDBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Castlerock Inn & Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Castlerock Inn & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Castlerock Inn & Suites

8.8
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
9.2 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
Judy
The room was clean, but very dark. There needs to be more lighting. The staff was helpful. We didn’t eat breakfast.
8/10
Excellent
31 Jul 2026
Vicki
The renovated king rooms are in the front of the hotel and right on the highway. The traffic noise is terrible at night and I am not a light sleeper. I told Bradon at the front desk and he graciously upgraded us to a king mini suite near the back of the hotel. The rooms were not quite as polished, but we enjoyed the quiet. Bradon was always helpful and welcoming.
10/10
Exceptional
29 Jul 2026
Derek
It was very clean, quiet, and close to restaurants and attractions we wanted to see. It was perfect for us.
10/10
Exceptional
29 Jul 2026
Adan
Love it so much is really clean
8/10
Excellent
26 Jul 2026
Rose
This was a good motel. The only downside was on the website. It said it had a hot tub and it did not. It did have an indoor pool. My dad that the elevator was not working when we were there. I don’t know if it is now or not. The beds were comfortable and the rooms were nice. Breakfast was adequate.
2/10
Poor
24 Jul 2026
Falon
Terrible, do not stay here.
10/10
Exceptional
24 Jul 2026
Lara
The breakfast was superb, especially the potatoes with sausage and peppers. Yum!
8/10
Excellent
19 Jul 2026
Michael
Enjoyed our stay: Room was clean and comfortable, nice breakfast area and breakfast items. Nice front desk staff. Was informed that the elevator was not working at time of check in. Overall good experience.
Partner
8/10
Excellent
17 Jul 2026
Patricia
A small but well-maintained fitness room next to the indoor pool, good breakfast options and clean, quiet room made for a pleasant stay.
Partner
6/10
Pleasant
15 Jul 2026
scott
Too much noise, busy street in front of hotel
Partner
4/10
Poor
15 Jul 2026
Michael
First the elevator was broken all 5 days we were there, and then the next 5 days we were locked out of our room and building 8 times.

Our room was the last one, every time we tried to enter the back entry way door, our key card didn't work so we had to walk around the building to the desk to have new key cards made.

This happened to us multiple times on the exterior and room doors.

Staff was good, pool also, room was satisfactory.
6/10
Pleasant
14 Jul 2026
Paulette
The room was fine- larger than normal and verry nice. We encountered two main problems: 1. the elevator was not working which was a problem because two people in the group were 80 and had a hard time navigating the stairs, 2. the deadbolt did not work on the door of the room - I showed it to a staff member and he said he would submit a request to fix it but that did not happen while we were there.
I did ask for a discount because of these two problems and was told I would get one but I paid the same price that I was originally quoted for the room.
Friends
10/10
Exceptional
13 Jul 2026
Teresa
This may be an older hotel but it’s extremely well kept. Very clean and the rooms are huge!!! Definitely will stay here again
Partner
10/10
Exceptional
30 Jun 2026
Diane
Nice rooms. Good breakfast. Very helpful staff.
Friends_and_family Family
4/10
Poor
28 Jun 2026
Jerry
We were there two nights and the wi-fi and elevator were not working.
Partner
8/10
Excellent
26 Jun 2026
Sharon
Everything was good!
Family
10/10
Exceptional
10 Jun 2026
Scott
The room was large and comfortable with very high ceilings making it seem even bigger. The room was clean and everything worked well. The AC blowing on me was the only negative. The staff was friendly and helpful. There was ample parking as 80 % of the hotel was airline pilots and staff and they had no cars. The location was convenient as well. Great spot to stay in Bentonville.
Partner
8/10
Excellent
10 Jun 2026
Krystle
Location is good. The rooms were clean however, the bed in our hotel room was broken in the middle. We didn’t notice it until we got back from our event late. It made for a very uncomfortable sleep, waking up very sore.
We mentioned to the staff Tod and he said he’ll look into it. *Room 230, Bed closer to the window.* The pool was out of order. :(
Family
6/10
Pleasant
10 Jun 2026
Jennifer
The hotel was clean and that is my primary consideration. However, the property is definitely showing some wear and tear. Torn upholstery in the dining area, rips in the sheets, broken mirror in the workout room, the door to our room kept sticking, etc. The breakfast was adequate, but not especially great. Our biggest disappointment was that the pool was unavailable due to maintenance. I had chosen this hotel because we wanted a pool to use. I would have thought that the hotel would have notified travelers before they arrived since this did not appear to be an emergency shut down. We learned about it upon arrival and were told that the only thing they could do for us was to cancel our room with a full refund. It was too late in the day to search out another location to stay. Next time, we will stay somewhere else.
Friends_and_family Family
2/10
Poor
01 Jun 2026
Krysten
Our room had a leaking toilet and it was unsanitary water and they didn’t offer us any solution other than to wait for their maintenance guy’s scheduled shift. The pool was out of order and the breakfast was poor quality.
Friends_and_family Family
6/10
Pleasant
01 Jun 2026
Ikeca
Pool was out of order while there which was a real bummer for the kids. Found dirty underwear in one of the dressers and looks like it hadn’t been vacuumed in between guest. Front desk was helpful and breakfast was nice set up.
Friends_and_family Family
10/10
Exceptional
31 May 2026
Jennifer
Great stay. Wish it was longer
Friends_and_family Family
10/10
Exceptional
30 May 2026
Melissa
We have stayed here many times and it has always been a pleasurable stay.
Friends_and_family Family
8/10
Excellent
28 May 2026
Sharon
Everything was fine. We were disappointed that the pool was not available. Also, when we checked in, we were not aware that there was a shower instead of a tub not a big deal probably was part of the handicap accessible portion.
Partner
10/10
Exceptional
28 May 2026
Brannon
Great stay for the price
Business
10/10
Exceptional
26 May 2026
Paul
This was a good place to spend a night in Bentonville. It's only a short drive from the Crystal Bridges Museum of American Art and from downtown. The room was comfortable and staff at the front desk were pleasant and helpful.
Self
6/10
Pleasant
24 May 2026
Keri
We were given an accessible room even though we didn’t ask for one and it had a broken window shade that could not be rolled up. The bathroom had some damage as well. The pool was closed for the whole Memorial Day weekend. It’s on a main road and our room was facing it, so we got to listen to loud vehicles all night. Breakfast was adequate but nothing special. All in all it was an ok place to sleep before moving on.
Partner
4/10
Poor
18 May 2026
Katie
Was very disappointed that pool was drained.
Family
6/10
Pleasant
18 May 2026
Jennifer
There was just a very basic breakfast out enough to take the edge off of being hungry, but not actually get full off of what was being served.
Friends_and_family Family
10/10
Exceptional
12 May 2026
Linda
Breakfast was very good. Lots of choices. Probably should look at another waffle machine. One is not enough when there are large groups staying there. Parking was fine, staff very friendly and helpful.
Partner
2/10
Poor
10 May 2026
Amber
The reason I booked this hotel was so my daughter and her best friend had a pool to swim. The pool is out of service and won’t be up until a huge crack is repaired. No where does the website say this pool would be unavailable. The manager (Todd) was very hateful when I ask for compensation for this amenity being unavailable since I booked through hotels.com. I will never stay at a Best Western again. The bathroom didn’t have an exhaust fan, so when someone had to use the restroom, it stunk the entire place up. It also caused excessive humidity from showers. Also, the elevator made weird noises scaring the kids. The state inspection had also expired in March for the one elevator in the building. Very disappointed
Friends_and_family Family
10/10
Exceptional
08 May 2026
Stephanie
Clean and friendly staff. Would def. Stay here again.
Business
10/10
Exceptional
07 May 2026
Loraine
Staff was super helpful. Thank you for a pleasant stay. The beds were the best!!
Family
8/10
Excellent
06 May 2026
Connie
Very convenient location and berry updated property.
10/10
Exceptional
02 May 2026
Arpad
Great big room to relax. Breakfast was very satisfying. Recommended
Partner
8/10
Excellent
02 May 2026
Carolynn
Convenient location, friendly staff, clean room. Unfortunately loud in the morning. Breakfast was just ok.
Self
8/10
Excellent
02 May 2026
stanley
adequate, reasonably priced
Self
8/10
Excellent
28 Apr 2026
Adriana
The property is not fancy, but it serves its purpose. It is cleaned and staff are friendly and helpful. Breakfast is also good.
Self
10/10
Exceptional
26 Apr 2026
David
We had a relaxing time. Staff at desk very friendly
Partner
10/10
Exceptional
20 Apr 2026
Ruby
The breakfast offered was amazing, staff courtesy at its best and had great parking the whole time. Room clean and comfy.
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Ray
Staff was helpful and courteous. Breakfast was great!
Family
10/10
Exceptional
19 Apr 2026
Russchelle
One the best hotel breakfast we have ever had, quick check in, friendly staff, clean rooms. Only thing I would say could improve is thicker blankets on the bed. All in all great place to stay. We will stay again!
Family_with_children
10/10
Exceptional
16 Apr 2026
Dixie
Dependable and safe place to stay. I stay there Twice a year for almost a week for last 5 years. Friendliest staff. Great breakfast with variety. Great coffee all day. Quiet atmosphere. Did not hear noise in Hall way. Close to all the things we wanted to see.
Self
8/10
Excellent
09 Apr 2026
Laurette
Comfortable room.
Family
4/10
Poor
01 Apr 2026
Sheri
Breakfast good, check in efficient, parking good. Do not get room facing busy street in front of property. Very noisy if light sleeper.
Partner
8/10
Excellent
22 Mar 2026
Natasha
Clean. Family friendly
Family_with_children
4/10
Poor
21 Mar 2026
Sara
An honest review. The best thing about this place was the breakfast which isn’t saying a lot because it was a basic continental breakfast. I booked this place for the reviews and was sadly disappointed. The pictures online did not match this place. It was a mediocre hotel. The room we stayed in 302 sounded like we were on a NASCAR track all night. The TV didn’t work it kept glitching as we tried to watch it. I might have slept 3 hours. Fortunately it was only a one night visit or I would have left and booked another hotel.
6/10
Pleasant
20 Mar 2026
Gabby
The TV did not work for our entire stay.
Friends_and_family Family
6/10
Pleasant
08 Mar 2026
Melanie
The hotel was nice for the price. The only reason for this rating is that the toilet, shower and sink did not drain/flush properly.
Friends_and_family Family
10/10
Exceptional
03 Mar 2026
Dan
This property is a solid three-star hotel. The room was clean, breakfast was delicious, and food options in the area were plenty. The bed and pillows were comfortable. There was a little conversation noise that leaked through the walls, but it wasn't loud enough to affect our sleep.
Family
10/10
Exceptional
28 Feb 2026
Misty
Very nice room, clean. Great breakfast
Family_with_children
10/10
Exceptional
26 Feb 2026
Valinda
Room clean, front desk friendly, breakfast was good.
Partner
8/10
Excellent
22 Feb 2026
Chad
Everything was good and as expected.
Family_with_children
10/10
Exceptional
16 Feb 2026
Rick
Very clean room and a supper courteous staff
10/10
Exceptional
15 Feb 2026
Sue
Rooms were clean, spacious and very comfortable. The staff was very welcoming! We’ll definitely be back!
Leisure Partner
8/10
Excellent
14 Feb 2026
Elizabeth
Hotel was fine but the bedding was super uncomfortable. The sheets felt like cardboard.
Business
10/10
Exceptional
29 Dec 2025
Joseph
The indoor pool was great for the kids, this was a family trip and the staff was terrific. The food variety for breakfast was very good and there was something every member of the family liked. Very pleased with this hotel.
Friends_and_family Family
8/10
Excellent
18 Nov 2025
Michelle
Very clean room. Good breakfast. Lots of parking
Business
10/10
Exceptional
17 Nov 2025
Jonathan
I arrived late in the evening and they were very accommodating
Business Self
10/10
Exceptional
12 Nov 2025
JAMES
Room nice & clean breakfast superb parking adequate
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Richard
Our room was neat and very clean. The breakfast area was the same which I appreciated. Night clerk was very helpful. Will stay here again.
6/10
Pleasant
05 Nov 2025
Kylie
Room wasn’t super clean - but everyone was very nice
Business
10/10
Exceptional
03 Nov 2025
Merle
Enjoyable stay. Outstanding breakfast. Unusually helpful staff. Large room with many lamps but still dark areas. Suggest you bring a headlamp and/or flashlight as we always do. Only sofa had good light for reading a book or device without backlighting.
10/10
Exceptional
03 Nov 2025
Mario
Nice stay
Business Self
10/10
Exceptional
02 Nov 2025
David
Everything was perfect.
Friends_and_family Family
10/10
Exceptional
28 Oct 2025
Mark
The front-desk staff was friendly whenever I had to speak with them. The eggs were really good every morning. I had a rental car but was able to park far enough away from other cars so that the rental wouldn't get nicked or scratched. It turns out the property was less than a mile from the location of my granddaughter's wedding and an easy 3-mile drive to church on Sunday. It was easy to get to and from the airport. Even though it was on a busy street I didn't hear any outside noise. The only difficulty was figuring out how to use the a/c control. The bathroom sink faucet was stiff and difficult to adjust to get warm water. The front-desk attendant took note of it to be repaired after I left. I didn't think it was necessary to do so during my stay.
Leisure Self
8/10
Excellent
28 Oct 2025
Mary
Room was clean, staff friendly & helpful, bed was comfy.
Leisure Friends
8/10
Excellent
26 Oct 2025
Valarie Gail
The array of breakfast foods did not appeal to me. I ate a cutie/orange. My son, who stayed with me the 2nd night, although I paid for 2 people for both nights, enjoyed the breakfast foods offered. Parking was good. Room fronted a highway that was very noisy. I did not request the room to be tended during my stay but someone came in and made the bed but did not wipe down nightstand nor run vacuum cleaner. . I picked up crumbs that were quite visible and wiped down visible spill on nightstands after the visit. . . which happened while I was at a wedding. Staff were fine, room was comfortable but the price was outrageous in my view. Nearly $500 for two nights. Asking for tips in their survey was inappropriate in my view as I had no direct interaction with anyone aside from checking in and paying for a bottle of water and a bag of chips.
Self
6/10
Pleasant
23 Oct 2025
Robin
We stayed 2 nights, room key would not work. Had to be rekeyed 6 times. Old key reader manager will not replace. Our room was so noisy, felt like nyc
Leisure Partner
8/10
Excellent
21 Oct 2025
kristina
Clean room, polite staff everything as expected
Family
4/10
Poor
19 Oct 2025
mark Chandler
Chek-in was terrible. the reservations were booked under incorrect name combination. When I told them my last Name they could not find it - said we did not have reservations. Almost forced us to go to a different hotel. caused tons of frustrations.
10/10
Exceptional
19 Oct 2025
Lisa
Clean room
10/10
Exceptional
18 Oct 2025
Kimberly
Everything was good. The room was clean, the food was good. The only negative is… the juice was awful. Everyone was throwing it away. Otherwise great stay.
Partner
10/10
Exceptional
17 Oct 2025
Marian
2nd time staying here. Very close to Walmart headquarters. Friendly staff, clean property, comfortable beds, living room/suite area making area roomy and relaxing, fresh linens, toiletries, easy parking. Basic breakfast but the gravy for the biscuits was cold. (Maybe the crockpot wasn’t working?) Overall, really enjoyed stay.
Leisure Family
10/10
Exceptional
17 Oct 2025
Tracey
We loved our stay at this property. Secind time we have been here. And it has been about 5 years in between. Property is still nicely kept. Roomms are nice and clean. There is construction on the street in front of them, but it does not make it difficult to enter or exit. Their driveways are still clear. Fitness room & pool was a great end to each of our days. Staff was super great. Even when I had a problem due to my part (not theirs). They were quick to help me get it straightened out. Breakfast was great also. Scrambled eggs, diced potatoes, mini omelets, bacon, biscuits & gravy. And all of your usual waffles, cereal, toast, etc... I highly recommend staying here.
Leisure Family
10/10
Exceptional
11 Oct 2025
Neil
Met my needs very well and the staff is truly friendly and helpful
Leisure Friends
10/10
Exceptional
01 Oct 2025
Shirley
It was nice and quite.
Leisure Self
10/10
Exceptional
30 Sep 2025
robert e.
Great
Business_and_leisure Self
10/10
Exceptional
27 Sep 2025
Amanda
Great beds and clean rooms. Nice breakfast
Leisure Friends
10/10
Exceptional
27 Sep 2025
edward
Room was clean, bed was super comfortable. Staff beyond friendly
Business_and_leisure Family
10/10
Exceptional
14 Sep 2025
Paula
Obviously an older hotel but it didn’t affect our good opinion of our stay. We enjoyed our room and all was clean. We would stay again.
Partner
10/10
Exceptional
13 Sep 2025
Mario
Staff was very friendly and helpful. Free breakfast everyday was a big hit. Close to multiple Dining options and downtown Bentonville a big plus.
Leisure Family
10/10
Exceptional
12 Sep 2025
David
Will stay here again
Leisure Partner
10/10
Exceptional
04 Sep 2025
Mark
Awesome place!
Close to so much food and drink, entertainment.
Loved the indoor pool and the rooms were super comfortable and clean.
Will be back!
Leisure Family
10/10
Exceptional
02 Sep 2025
Hildegard Becker
The staff was very friendly. We enjoyed the pool and our room. It was nice to return to our freshly made up room for the second night. That probably would not have been necessary to get all new linens. Some other hotels don’t offer that service anymore to be considered more green. The breakfast was plentiful and changed every day. We will be staying again next time we are in Bentonville.
Leisure Family
10/10
Exceptional
31 Aug 2025
Donny

Our stay

Our 2nd time staying here and love it. The location is perfect for getting around Bentonville.
Friends_and_family Family
8/10
Excellent
24 Aug 2025
Larry
My bed was lumpy
Self
10/10
Exceptional
20 Aug 2025
Sam
Very nice hotel the staff is excellent and helpful. I stay there all the time.
Business
10/10
Exceptional
03 Aug 2025
Madison
Second time staying here and it is always great!
6/10
Pleasant
30 Jul 2025
Tania
I must admit the beds here are comfortable but I did not enjoy having to ask twice for housekeeping.
Leisure Family
10/10
Exceptional
29 Jul 2025
E.V.
We love the layout of the room! We love the bed and the pillows! All of the other furniture was extremely comfortable as well and the bathroom layout was great. Could live in that room, come down for breakfast, and head off to work if I lived here and weren't retired. The only iffy thing was the lack of lighting. But everything else offset that.
Leisure Partner
10/10
Exceptional
25 Jul 2025
Susan
Great location
Leisure Partner
6/10
Pleasant
22 Jul 2025
Verified traveler

Hardware can be improved

The driveway into the lot of the hotel is way too narrow as it is just by a major street. It is difficult to get in and out. A curve might need to be added.

The bath tub's water valve had broken side cap that could be dangerous.

Toilet was unstable, it could tilt if one leaned to the other side.
Partner
6/10
Pleasant
20 Jul 2025
Stacy
Places is dated. And room are semi clean. Breakfast was good.
4/10
Poor
20 Jul 2025
David
68-degree room with small blankets and a loud highway all night long. Rude desk help at 11:30 pm. Sorry I didn’t have cash and you had to set up a CC payment. Not worth the money.
Leisure
10/10
Exceptional
12 Jul 2025
Christi
Enjoyed everything about this hotel.
Leisure Family
10/10
Exceptional
08 Jul 2025
Travis
I like it when I'm surprised. We arrived in Bentonville late and reserved the room without first inspecting the hotel. It was wonderful! Friendly staff and very accommodating to our requests and needs. Great bathroom with excellent water pressure, and the beds were very comfortable. The breakfast was fantastic. This is a property I will return to next time I'm traveling through Arkansas. If you're looking for a reasonably priced hotel you can trust, you've found it!
Leisure Family
10/10
Exceptional
06 Jul 2025
Kevin
The room and staff were great, and the breakfast was delicious!
Leisure Partner
10/10
Exceptional
06 Jul 2025
Don
Perfect. Just what we needed and expected!
Leisure Family
10/10
Exceptional
02 Jul 2025
Charles
Nice

Location & surroundings

Best Western Plus Castlerock Inn & Suites
501 SE Walton Boulevard, Bentonville, United States

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Best Western Plus Castlerock Inn & Suites

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