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Best Western Plus Keene Hotel

Keene - NH · United States

401 Winchester StreetView location

8.4/10Excellent1,001 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.6/108.6
Condition8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Keene Hotel

Experience all four New England seasons at the Best Western Plus Keene Hotel. Our property offers an ideal extended stay location in Keene, NH, with a dedicated staff committed to your comfort.

Enjoy our indoor heated pool, fitness center, and complimentary grab-and-go breakfast (weekdays) or hot breakfast (weekends) featuring waffles, fresh fruit, pastries, yogurt, juice, and 100% Arabica coffee. Whether you're visiting Keene State College, attending a sporting event, or traveling for business, our hotel provides exceptional service and comfortable accommodations.

We welcome students, families, and professors, as well as employees of local businesses like NGM, Cheshire Medical Center, PC Connections®, and C&S Wholesale Grocers. Our convenient location simplifies commutes, leaving ample time for leisure. We also offer convention and banquet facilities suitable for various events, from weddings to business meetings.

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Located in Keene, Best Western Plus Keene Hotel is in the suburbs, within a 5-minute drive of Cheshire Children's Museum and Keene State College. This hotel is 1.5 mi (2.4 km) from Central Square and 1.6 mi (2.6 km) from Colonial Theatre.

Make yourself at home in one of the 122 individually decorated guestrooms, featuring refrigerators and microwaves. Rooms have private balconies or patios. 43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Keene? This hotel has 2626 square feet (244 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Minimum guest age is 0 Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 32 Pet max weight (per pet) in lb is 70 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 20 per accommodation, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Ashuelot River 1.1 km / 0.7 mi
Yale Toumey Forest 1.6 km / 1 mi
Keene State College 1.7 km / 1 mi
Cheshire Children's Museum 1.7 km / 1.1 mi
Redfern Arts Center 1.8 km / 1.1 mi
Thorne Sagendorph Art Gallery 1.8 km / 1.1 mi
Historical Society of Cheshire County 2.1 km / 1.3 mi
Horatio Colony Museum 2.2 km / 1.3 mi
Thorne-Sagendorph Art Gallery 2.3 km / 1.4 mi
Historic Main Street 2.4 km / 1.5 mi
Colonial Theatre 2.5 km / 1.5 mi
Central Square 2.7 km / 1.7 mi
CC&H Framing / Pepper Pete's Hot Shop 2.8 km / 1.7 mi
Cheshire Rail Trail 3.5 km / 2.2 mi
Alumni Field 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 122
  • Number of floors (main building): 2
  • Suites: 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 39 more facilities & services
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Lift access
  • SupermarketExtra charge
  • Garden
  • Terrace
  • GymExtra charge
  • Newspapers
  • Luggage room
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Printer
  • PhotocopierExtra charge
  • Business centre
  • Fax
  • Indoor freshwater poolExtra charge
  • TV lounge
  • Game room
  • Breakfast
  • Breakfast buffet
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE KING BED NON SMOKINGTRIPLE • KING BED NON SMOKING • 1 Bedroom • 23 m²TPL.KG-NM
    TRIPLE KING BED NON SMOKINGPhoto unavailable8 photos

    Best Western Plus Keene Hotel

    TRIPLE KING BED NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.KG-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 Bedroom • 23 m²QUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable7 photos

    Best Western Plus Keene Hotel

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE KING SIZE BEDTRIPLE • KING SIZE BED • 1 Bedroom • 23 m²TPL.KG-1
    TRIPLE KING SIZE BEDPhoto unavailable9 photos

    Best Western Plus Keene Hotel

    TRIPLE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.KG-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 23 m²QUA.2Q-3
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable7 photos

    Best Western Plus Keene Hotel

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-3

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 23 m²QUA.2Q-NM
    QUADRUPLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable9 photos

    Best Western Plus Keene Hotel

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 23 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable7 photos

    Best Western Plus Keene Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Best Western Plus Keene Hotel

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Keene Hotel

8.4
Excellent
1,001 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Kathryn
The staff were all courteous and professional. The room was clean, housekeeping staff were friendly. The breakfast was amazing with so many choices of food. Lori was a prize of an employee running the breakfast room!
Can’t think of any negatives at all.
10/10
Exceptional
18 Jul 2026
Margaret
Friendly staff & great check in.
Self
10/10
Exceptional
17 Jul 2026
Carolyn
The staff were amazing. Very accommodating to children.
6/10
Pleasant
17 Jul 2026
Marianny
The amenities were great the pool laundry and the restaurant was great . But the rooms honestly were not that clean. There was a moldy spoon in our room and the extractor was full of lint. I asked for it to be cleaned and they did but two days the room was forgotten to get serviced and I had to call for fresh towels and take out my own trash
Family_with_children
10/10
Exceptional
16 Jul 2026
Bryan
Nice place. Was a great to have a stop.
Friends_and_family Family
6/10
Pleasant
16 Jul 2026
Gerald
The check-in was fine, though hard to understand the person behind the counter. There was a door open at the end of the first floor hallway that led outside. this was Saturday and it was open all day. We said something about it and the guy said something to the effect of, it might be a worker. Nobody was working on the place Saturday afternoon, we checked.

Our room was ok. the little sofa in there looked to have never been cleaned. something of the looks of blood was on the arm and cushion of the sofa. The floor, I would not walk on that in my bare feet.

The pool, well you had to go and ask for a towel and then you got this little bity towel. I over heard two other people joke about how small the pool towels were.

Breakfast was good and Lori was very nice and chatty, the one nice spot about Best Western in Keene.

Not so sure we would stay here again, The culture of the place was, we are here but we don't care. The place was not as nice as I was expecting from a Best Western.
Partner
10/10
Exceptional
15 Jul 2026
Maria
Very nice experience, clean, good service, will recommend it
10/10
Exceptional
12 Jul 2026
Pamela
The room, including the bathroom, was very clean. The shower was super clean. The breakfast was amazing! The lady who gets the food ready does a phenomenal job.
Partner
6/10
Pleasant
12 Jul 2026
John
Room smelled like 20 years of cigarettes and bathroom sink did not drain well. Free breakfast should be free as eggs were microwaved ones. Wont be back.
Friends
10/10
Exceptional
11 Jul 2026
Ruben
Front desk staff extremely helpful. The property interior and exterior was very well maintained. One of the best Best Western hotels I’ve stayed at.
Partner
6/10
Pleasant
11 Jul 2026
Marcin
Walls are paper thin and patio door is old and leaky. You can hear what ever is going on outside or next door. Other than that is was clean and the room didn’t have any unpleasant smells.
Self
6/10
Pleasant
10 Jul 2026
Kathleen
The room needed updating! The toilet seat was oval shaped, the bowl was round…weird. The toilet paper dispenser was out of reach of the toilet seat, the walls needed some repairs. The breakfast was ok. The ladies working it were very nice and helpful. Overall, I won’t return there…
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
Helen
Staff was very friendly, accommodating, and attentive to our needs. Room was clean and comfortable!
Partner
10/10
Exceptional
08 Jul 2026
Susan
Our room was very clean and smelled wonderful we found a scent disc by the ac and made our room smell refreshed. AC was perfect and we took a to go breakfast with us to continue our vacation to Pittsburg NH . Great place to stay!! restaurant was great and we visited a few breweries while we were in town.
Partner
10/10
Exceptional
06 Jul 2026
Gordon
Great staff.
Clean and comfortable.
Fantastic breakfast.
Loved the Andes mints.
Partner
10/10
Exceptional
05 Jul 2026
John
Room was modern, comfy and clean. Staff was extremely helpful and courteous. The free breakfast was terrific with many choices. Lori who ran the breakfast area was so attentive! Loved her!
Partner
10/10
Exceptional
05 Jul 2026
Kate
A perfect place for 30 members of our clan to gather as we attended wedding festivities 1/2 hour away at Cobb Hill over three days. The breakfast (complimentary) had tons of choices, the pool was fun, the snacks near the front desk were perfect and most of all, the staff was very kind. My daughter with her husband and three children were in a huge room!
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Ronaldo
Great property to stay. Breakfast and coffee is excellent
Partner
6/10
Pleasant
30 Jun 2026
David
It was average but not worth the cost
4/10
Poor
28 Jun 2026
Lisa
Room had duct tape on the floor holding the carpet down, bathroom door had holes in it where hooks use to be, room was damp and musty, chair was in disrepair, call from front desk at 11pm stating smoking was occuring in the room (malfunctioning fire protection equipment), outlets intermittently worked.
Partner
10/10
Exceptional
24 Jun 2026
James
Everything was great except that the room's bathroom floor was still wet, presumably from the previous occupant.
Partner
10/10
Exceptional
24 Jun 2026
Renee
This property is dated but was very comfortable for our 4 day stay. Everything in our room was in good working order. The breakfast was good too. The on site restaurant closed too early which was disappointing . The staff was helpful and kind good people work there!!
Partner
10/10
Exceptional
24 Jun 2026
Jenny
Had everything we needed for our stay. Breakfast was good with lots of options. Shower was hot, beds were comfortable. What more do you need? Thank you for a great stay.
Friends_and_family Friends
2/10
Poor
22 Jun 2026
Robert
Basically everything couldn't use the swimming pool no luck on the back door to get in with the room card the food at the buffet was terrible room service knocking on the door at 9:00 a.m. in the morning would not recommend
Pet
8/10
Excellent
22 Jun 2026
Richard
Nice place
Self
10/10
Exceptional
19 Jun 2026
Michael
Room was clean and very quiet for me. Will be staying again next time I am here on business.
Self
6/10
Pleasant
19 Jun 2026
Aimee
The staff is very friendly and attentive. They take pride in their work. From check in to breakfast we were greeted with a smile.
I think the hotel rooms and areas other than the entrance are just older and you can see that in the details.
Family_with_children
10/10
Exceptional
16 Jun 2026
Stephanie
Checked in and hour after booking, room was perfect my needs, breakfast was delicious.
Partner
10/10
Exceptional
14 Jun 2026
Nidia Ruby
Best place to stay the food was good and we had a wonderful stay. Swimming pool was fun and safe for kids
Family_with_children
10/10
Exceptional
13 Jun 2026
Eleanor
Quiet, nice to have a quick breakfast available, didn't use pool but might next time. By
10/10
Exceptional
09 Jun 2026
Dawn
Very clean facility. The breakfast had a large selection. Comfortable beds. Friendly staff. Quiet area.
Friends_and_family Family
6/10
Pleasant
06 Jun 2026
Zachary
Was decent
Family_with_children
2/10
Poor
25 May 2026
Chanise
This place is a dump
Pretty much a motel
Looks and smells dirty
The curtains in bathroom are filthy
The tub is disgusting and black
No pride in the upkeep of this property
Dirty walls and carpets
Exposed outlets
Didn’t even clean our room

I only stayed here because Hampton inn was sold out

NEVERRR AGAIN

I even left a day early because I refused to raid a shower there
Family_with_children
10/10
Exceptional
25 May 2026
Scott
the breakfast was great and a wonderful property. good value
Partner
10/10
Exceptional
22 May 2026
Marcio
Bueno
10/10
Exceptional
18 May 2026
atticus
Very clean rooms. p
10/10
Exceptional
18 May 2026
LAMAR
Property was extremely clean. Breakfast was superb. Overall amenities are superb. Pool is great exercise facility. Great location is great.
Partner
8/10
Excellent
17 May 2026
Maricel
The staff are great and very helpful, breakfast are good as well considering the amount paid for the hotel accomodation. My son loves the heated pool and location are great.

The only thing I wish they changed would be the shampoo and conditioner they provide are still the little one time use. I have longer hair which isnt enough for us to even share but overall its a great hotel.
Family_with_children
8/10
Excellent
15 May 2026
Steven
Room was very clean and people were very nice just thought full breakfast was more
Partner
10/10
Exceptional
14 May 2026
Tracie
Clean rooms, the full breakfast was a great addition! Friendly staff, clean pool!!!
Family
10/10
Exceptional
12 May 2026
Anita
Breakfast was only till 9:30 and some of the food was dried out. The room was clean and service was great.. we enjoyed the restaurant attached. Staff was wonderful
Partner
4/10
Poor
11 May 2026
Todd
Not a pleasant experience! We had a water leak in our room, no hot water the second morning, and someone was in our room snd left a comforter on our bed! BUT, the front desk staff said they couldn’t see anything wrong…they couldn’t understand why we were so upset about it…someone had entered our room, if it was housekeeping they did not do anything in our room! Bed not pulled up, dirty towels still in bathroom!
No resolution from the front desk staff, ultimately they couldn’t have cared less!
Very upsetting and sad to be treated this way.
Friends_and_family Family
6/10
Pleasant
11 May 2026
Michael
Great people, location, but just needs some renovatetions and our room smelled. It has a great bar but it closed at 9pm - that,s like prime time for drinks after dinner and sport events on TV etc --what good is that ? Still decent.place to stay. .
Family
4/10
Poor
10 May 2026
Jessica
There were dead bugs in the lamp shades, dirt on the windowsill, the shower curtain had mildew and a dirty mat in the bathtub..
10/10
Exceptional
10 May 2026
Jennifer
We love staying here. It’s very clean, staff is always friendly,and the breakfast choices are great!!
Family_with_children
6/10
Pleasant
07 May 2026
Jennifer
The room was a bit dusty and a lamp didn't work. Also, when I opened the door to enter the room the stand for the suitcase was right there in the walkway, which was difficult to maneuver with full hands. Overall, the hotel needed a refresh as everything seems old and a bit unloved. Breakfast was also very lackluster. The staff was friendly though!
Self
6/10
Pleasant
02 May 2026
Tetus
There's a restaurant within the hotel with a bar breakfast was made fresh daily
Family
10/10
Exceptional
30 Apr 2026
Brian
Great breakfast and comfortable bed
Partner
10/10
Exceptional
24 Apr 2026
Alan
Staff were very helpful
Partner
10/10
Exceptional
23 Apr 2026
Lyndsey
Great place to stay.. very clean., safe place if traveling alone. Amenities are great. Best breakfast around. Close to all Keene has to offer.
Self
10/10
Exceptional
23 Apr 2026
Nancy
Great place to spend the night during a road trip.
Self
8/10
Excellent
21 Apr 2026
Julia
The room was as described and met our needs. We found it very handy to have a sliding glass door that opens directly onto the parking lot, in addition to the regular door opening to the hallway, so that we were able to bring our dog in and out without encountering any other guests. It was also handy that the refrigerator was basically double the size of a mini fridge. My only suggestion would be to have more vegan options in the complementary breakfast buffet.
10/10
Exceptional
21 Apr 2026
Jamie-marie
Nice clean property. Helpful staff and a great breakfast.
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Karielle
Beautifully clean, with every amenity you could possibly need!
Plus every single person he came into contact with was lovely. 10/10 recommend!
10/10
Exceptional
16 Apr 2026
Sandra
The breakfast nook was excellent ! Many choices laid out neat and easy.
Family
8/10
Excellent
13 Apr 2026
Kimberly
Restaurant was great. Pool was nice. Room was decent except the bathroom had some remaining hair from the last stay :-( Breakfast was not good.
Friends_and_family Family
8/10
Excellent
12 Apr 2026
Devon
The stay was great
Friends
8/10
Excellent
12 Apr 2026
Rachel
The courtyard is fenced in, perfect for kids to get fresh air, the pool was clean and welcoming. Breakfast was delicious, so many options! Having the restaurant right there made dinner a breeze! Will definitely stay again!
10/10
Exceptional
12 Apr 2026
Sandra
The room was clean and breakfast was very good
Family
10/10
Exceptional
11 Apr 2026
Beverly
Yes
10/10
Exceptional
05 Apr 2026
rick
Nice place
Self
10/10
Exceptional
31 Mar 2026
Joshua
One of the better franchise hotels I've stayed at for this price point.
10/10
Exceptional
30 Mar 2026
rick
Great place, nice restaurant next door.
Self
8/10
Excellent
24 Mar 2026
Paul
Room was fine. Only stayed one night for a quick trip. Didn't realize that the restaurant was closed on Sundays. Was looking for a meal after a long drive, but there were plenty of places to eat in the area.
4/10
Poor
23 Mar 2026
Kenneth
Sink didn't drain properly, smoke detector was gone only two wires, bathroom door delaminated. Outside door card entry broken.
6/10
Pleasant
23 Mar 2026
Kathy
All staff we encountered were friendly & accommodating. The room itself was pleasant and clean but the bathroom was in bad need of an update and it appeared unclean due to rust and missing bolt covers on the toilet.
8/10
Excellent
22 Mar 2026
Kim
Nice rooms
Family_with_children
8/10
Excellent
20 Mar 2026
Ernie
I'm handicapped. Although they gave me a first-floor room, access from one's car via sliding glass door was problematic owing to a two-foot ridge of ice. They did shovel a path through for me, though. The sink wouldn't drain, but they it fixed quickly. The fridge froze everything inside it, no matter how adjusted.
Self
2/10
Poor
15 Mar 2026
Rob
TVs didn’t work. Shower was broken. Heater was very loud and falling out of the wall. Computers were down my entire stay and they disable my door cards by accident.
It may be cheap but you def get what you pay for.
Self
10/10
Exceptional
15 Mar 2026
lesley
Always helpful staff and their breakfast is super. The lady who runs it does an excellent job
2/10
Poor
11 Mar 2026
Jeremy
I’ve been staying here for 3 yrs for a bowling tournament. Brought my kid with me expecting the pool to be fully up and serviced. No where did it ever say pool was down. Shower handle was pretty much broken and the shower head basically dribbled out. There was empty wrappers in the bathroom and hair in the tub. There was wires sticking out of a hole in the wall. Was the worst experience I’ve had there. I will not stay next year.
Friends_and_family Family
2/10
Poor
23 Feb 2026
Peggyann
The room was not clean. There was a big spill of some kind of oil on the nightstand. Really gross!!!
Self
8/10
Excellent
22 Feb 2026
Teresa
Everything was great except for the pool that was supposed to be heated. It was broken & that was the main reason we went there. They did however have a heated pool to use accross the street at another hotel. They should have let people know before booking. Staff were all very nice & the restaurant was delicious!
8/10
Excellent
22 Feb 2026
Donald Edward
All good
Self
10/10
Exceptional
17 Feb 2026
Christina
Great
2/10
Poor
15 Feb 2026
Alissa
Steer clear!!Unfriendly check in. Smelled bad in lobby. No sign that the pool was out of service. When I asked he told me I could go swim at the Hampton Inn. 4.00 for a 16 oz soda they clearly bought at Costco. Shower didn’t work well. It was run down. The only redeeming quality was the breakfast and the lady running it. Other than that this hotel was terrible. Independent run should not mean you do no hotel maintenance and expect to have happy guest. Honestly I understand that you clearly cut cost at all possible but your hotel is run down and this is where I choose to take my family.
Friends_and_family Family
2/10
Poor
15 Feb 2026
Kristin
Staff were rude, would not accept gift card, room service woke us up for no reason, and the lobby smelled of sewage
Partner
4/10
Poor
05 Feb 2026
Angelene
We had to turn on the heat in our room upon entry, there had been below zero temperatures so the room was freezing. Although the thermostat was at 86 degrees, the room never heated up, as the heater was blowing slightly warm air. We went out to dinner and the show we were in town for thinking it may just take some time to heat up. I did let the front desk know of the issue, and they said they would have maintenance look at the heater while we were out. Upon return, the room was still cold. We had to take the blankets off the other queen bed and the extra one from the closet to be warm overnight. I dared not take a shower in the morning as the bathroom was too cold. We chose this hotel because my husband has some anxiety about feeling trapped in, in larger hotels, and this one only had two floors and access to the outside from the room. The extra amenities such as the pool and breakfast made it ideal for us as well. We did not get to enjoy the pool, as we did not want to go back to a cold room in wet bathing suits, but the breakfast was very nice. It was kept very clean and well stocked. Overall, this was a place I would stay again if it weren’t for the freezing room.
Leisure Partner
4/10
Poor
31 Jan 2026
nettie
The room had garbage on the side by the refrigerator. There was no cover on the lamp's electrical outlet. The bathroom sink was clogged. The security bolt on the door was broken. The swimming pool was 50 degrees. The gym had missing weights and only one mat which was on the floor and walked on. It had not been straightened or cleaned in the 20 hours I was there. I have an ADA service dog and I was told I could take breakfast but could not eat in the dining room with my dog.
Business
8/10
Excellent
19 Jan 2026
Fiorina
Spots on wall by garbage.
Leisure Family_with_children
10/10
Exceptional
11 Jan 2026
Jeff
There was a college sports team staying there and were slamming doors until 1am. Send someone to walk the halls occasionally.
Leisure Self
8/10
Excellent
02 Jan 2026
Wendy
Nice room good breakfast
Leisure Family
10/10
Exceptional
01 Jan 2026
Patrick
Great stay pool was very nice
8/10
Excellent
29 Dec 2025
Denise
We had to switch rooms because the heater was not working properly. They did move us promptly to another room. Room was clean. Picture on the wall was falling apart.
Partner
10/10
Exceptional
22 Dec 2025
Deborah
The staff were so helpful and kind. Our room was so clean and it was quiet. We really enjoyed our stay. We will come again.
6/10
Pleasant
10 Dec 2025
Michael
The first room we were given was not cleaned and ready. We also had issues with the TV.
Partner
10/10
Exceptional
25 Nov 2025
TJ
Staff was accommodating. Got a
Free upgrade to my room
4/10
Poor
24 Nov 2025
Caitlin
Check in was great. However the pool was not working and the restaurant was closed. Very disappointed since we could have stayed in a much cheaper place. We booked for the pool and restaurant. We should have been notified before our stay.
10/10
Exceptional
23 Nov 2025
Sheila
Good restaurant and breakfast. Clean and comfortable room. I could adjust the heat.
Leisure Self
8/10
Excellent
21 Nov 2025
Steve
The staff was very courteous and helpful; my children (8 & 5) really enjoyed the breakfast.
Leisure Family_with_children
10/10
Exceptional
17 Nov 2025
Jacob
I received accommodations from Sarah of the hotel staff that were above and beyond my expectations. My colleague and I were travelling for work and we accidentally both booked rooms for the night. Sarah was able to cancel my colleague's reservation for with no hassle whatsoever. Thank you Sarah!
6/10
Pleasant
16 Nov 2025
Brian
Broken pool was a huge disappointment as we based our choice of hotel on its availability
Had we known the pool was not functioning we would have gone elsewhere
But the host profusely apologized and explained that the third party vendor would not have known this
I don't assess fault on hotel chain directly, but greatly disappointing nonetheless
In defence the host offered us the opportunity to use a pool at another nearby facility, but in our situation it would have been extremely impractical
Leisure Family
6/10
Pleasant
16 Nov 2025
Mary
Was not happy to find out upon arrival the pool was closed
Family_with_children
10/10
Exceptional
15 Nov 2025
Frances
The lady working the breakfast buffet was so welcoming and a big help!
Friends_and_family Friends
8/10
Excellent
14 Nov 2025
Erin
Easy check in and nice rooms
Friends_and_family Friends
8/10
Excellent
10 Nov 2025
Maureen
The room was comfortable
We liked having a small couch
Its an older hotel, clean with a friendly staff
Pet
10/10
Exceptional
09 Nov 2025
Virginia
The hotel was very busy, so it was noisy. Can't be helped but the wall thermostats work better our rooms did not so I did struggle with the room temp. Too hot or too cold didn't seem to matter what temp it was on. The fan on high speed made a popping sound. No one caught the cobwebs over the headboard. And the lamp didn't work. It was not plugged in but doing so did not make it work. That being said I will stay there again in the future. All of the staff were extremely nice. Just little things, busy, time of year, and things that can be addressed.
Leisure Partner
10/10
Exceptional
08 Nov 2025
Bambi
This place is great. The staff very friendly rooms clean lobby cozy. The breakfast was good with lots of choice and plenty of places to sit. Would definitely recommend
Leisure Family
8/10
Excellent
03 Nov 2025
Gail
Room was very nice with refrigerator and microwave in the room. Front desk personnel are always friendly and love the breakfast included, full buffet!!
Partner
10/10
Exceptional
02 Nov 2025
Chris
Front desk woman excellent

Location & surroundings

Best Western Plus Keene Hotel
401 Winchester Street, Keene, United States

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Best Western Plus Keene Hotel

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