Best Western Dickson

4/10

Poor

19 Mar 2026

Barbara

There was some restaurants close by. Homeless people sleeping at the building beside it. I actually felt pretty bad for them because it was so cold. The beds were absolutely horrific. The heater was either full blast or not at all. It does not function on an automatic mode. I couldn’t sleep with it on constantly so I woke up. It was 50° in the room. The carpeting is horrible - filthy.

8/10

Excellent

13 Mar 2026

Jean

Room was clean & comfortable. Plenty of nearby stores, restaurants, and gas stations. Close to interstate interchange

Partner

10/10

Exceptional

10 Mar 2026

Robin

The property was very pet friendly. I left too early to experience the breakfast. My room was clean, the shower was nice, and the bed was very comfortable.

8/10

Excellent

08 Mar 2026

William

—

10/10

Exceptional

04 Mar 2026

Robin

Very comfortable bed and clean room.

Self

8/10

Excellent

27 Feb 2026

JOANNE

Room was clean. Quiet. Staff courteous. Breakfast okay, although half and half (real, not creamora) and milk available for cereal would be suggested additions.

Pet

10/10

Exceptional

26 Feb 2026

Seth

Nice, clean, quiet

6/10

Pleasant

21 Feb 2026

Robert

Room was fine, walkways were covered in ice/slush. Best Western also bumped up the price for rooms by $75-100 during a state emergency! The entire region lost power so they thought it would be a good idea to jack up the rates. This is not a hotel chain we will ever stay in again because of their lack of community!

8/10

Excellent

08 Feb 2026

Autumn

Room was clean and accommodating

2/10

Poor

04 Feb 2026

Derek

The rooms are extremely overpriced considering the condition the rooms are in. Also the staff are basically useless. It's obvious they don't care how comfortable your stay is. After paying them on time every day for 5 days, on the 6th I was going to be delayed getting my paycheck until noon, checkout is 11, they refused to give me a grace period, and we're super rude about the fact I even ask.

Partner

8/10

Excellent

03 Feb 2026

Bridget

Room was nice. Need to upgrade quality of towels anlittle more.

Friends_and_family Family

8/10

Excellent

31 Jan 2026

Robert

Staff was great. The room was clean. I felt the price, with pet fee, was a bit steep

Self

10/10

Exceptional

24 Jan 2026

lisa

Yes

Leisure Partner

10/10

Exceptional

24 Jan 2026

Robert

Clean, large, and confortable room. Close to I-40 and restaurants and shopping.

Business Partner

10/10

Exceptional

17 Jan 2026

Jose

Great

10/10

Exceptional

17 Jan 2026

Mayker

Very clean!!

Family

8/10

Excellent

14 Jan 2026

Kelvin

Clean room, breakfast was good , the ice maker room was dirty

Leisure

10/10

Exceptional

11 Jan 2026

lisa

Everything was great very convenient

Leisure Partner

10/10

Exceptional

06 Jan 2026

David

Yes

Business_and_leisure Self

10/10

Exceptional

05 Jan 2026

Leticia

Room was very clean. Great for our one night stay.

6/10

Pleasant

04 Jan 2026

Stephen

Hope they're able to get the breakfast juice/water machine working, the yogurt dispenser instead of individual containers wasnt something I was interested in. Short version just go to McDonalds.

Family

6/10

Pleasant

04 Jan 2026

David

check in staff did not seem to be overly helpful. I had booked a king bed and when I arrived, they informed they only had two queens. The individual checking me in understood my frustration, but really did not do much more than that. When arrived at the room, which was a pet friendly room there was kibble at the outside of the door.

Leisure Pet

2/10

Poor

01 Jan 2026

Peter J

Juice dispenser was out of order. There was no milk available, because the refrigerator was locked and they could not find the key.

8/10

Excellent

28 Dec 2025

Richard

Breakfast was good

10/10

Exceptional

27 Dec 2025

David

Room was clean, quiet and bed quite comfortable. Breakfast was hot and very good. Great, helpful staff.

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Pam

We stayed in this same exact room about 1 month ago. I didn’t rate it as well because the room smelled bad. This trip the room smelled much better. The room was very clean, but the amenities leave a lot to be desired!! The shampoo and conditioner bottles have very little in them, and the blow dryer didn’t work. But, if you just need a clean, comfortable room to sleep and shower in, which is what we did, this is a great value.

Leisure Pet

6/10

Pleasant

24 Dec 2025

JOHN

Bad was to hard, heater to noisy

8/10

Excellent

21 Dec 2025

Kristie

The room was clean and quite spacious.
Breakfast was the usual...
I booked on Expedia which leads you to believe that rooms are pet friendly but there are only a few rooms that actually are...luckily they had one left.
Upon checkout the lady didn't want to give me receipt bc I booked through Expedia ????
It was like pulling teeth to get a receipt, no joke.
Nice stay but clearly more communication between booking options and the hotel is needed.
I would absolutely stay again.

10/10

Exceptional

21 Dec 2025

Antonio

Room was clean, comfortable beds staff was great!!

2/10

Poor

20 Dec 2025

Jennifer

Heres my very honest review. This was our third stay at this hotel. The first time was fine. Second time there was someone who appeared to be living/hanging out in the bushes outside the hotel area. It was unnerving but it was our last day there so juat let it go. This time when we pulled in tjere were people with masks over their faces appearing to be panhandling near the hotel. Then once it got light out saw 2 people again hanging out in the trees very close to where our room was. Once they noticed us see them, they left. We decided to call it a day and check out that day. Went to the manager/person on duty to report what we saw and that we didnt feel safe and that we were checking out and going somewhere else. She would not issue any refund or credit and honestly didnt seem.tp care that there were people hanging around the hotel like this. So warning people on this review. Also room had horrible cigarette smell for a place that is \"non smoking\"

Leisure Family

10/10

Exceptional

16 Dec 2025

Tammy

Clean spacious room. Comfy beds. Convenient

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Brian

quiet location

Self

8/10

Excellent

03 Dec 2025

Russell

breakfast bar

Self

6/10

Pleasant

20 Nov 2025

Rick

Room was smaller than appeared in photos, the smell of cleaning materials was (almost) overwhelming, carpet was fraying, heating unit was incredibly loud

Self

6/10

Pleasant

17 Nov 2025

Pam

The room was clean, but smelled like a perfume trying to cover a smell. It was a pet friendly room, so I’m guessing maybe trying to cover pet smells? The beds were comfortable, the AC worked well. Amenities were very limited. The blow dryer didn’t work. There were 2 bottles of conditioner, and one was empty with no shampoo.
We stayed her because it was pet friendly. We got a teally

6/10

Pleasant

16 Nov 2025

LINLIN

The room looks clean only the style of the hotel feels like Motel. A little bit scary as a single traveler.

Business Self

8/10

Excellent

04 Nov 2025

Juan Pablo

Clean room and friendly treatment

Leisure Partner

6/10

Pleasant

02 Nov 2025

Vickie

We had no hot water in the shower at all.

Leisure Family

4/10

Poor

02 Nov 2025

LAURA

Bed was hard with springs coming through sheets. Noisey.

Leisure Family

10/10

Exceptional

02 Nov 2025

Jeremy

The room was clean and quiet with the staff being extremely professional.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Steve

Needs some updating

6/10

Pleasant

25 Oct 2025

Monica

Mold around the mirror.

Business Family

10/10

Exceptional

19 Oct 2025

Alicia

The person on staff that checked us in was very welcoming and friendly!

Leisure Family

2/10

Poor

17 Oct 2025

mary

Dirty sheets, threadbear too. Holes in the bedspread.

8/10

Excellent

16 Oct 2025

Darrell

Close to interstate and lots of food options nearby

10/10

Exceptional

16 Oct 2025

Rena

I have stayed here a couple of times in my travel. Each time I feel safe and the rooms are very clean.

Leisure Self

4/10

Poor

14 Oct 2025

Katie

The parking lot was well lit. The room had tile falling off at the baseboards in the sink area, the toilet wouldn’t flush without lifting the plunger inside the toilet, the room was so over powered with air freshener, the make shift window unit air conditioner unit had moldy stains from water dripping from the unit down the wall. In a pinch it served as a safe place to sleep for a few hours. Didn’t stay for breakfast.

Pet

2/10

Poor

12 Oct 2025

Ahmad

⭐ 1 star

Found Bedbugs During My Stay — Be Cautious

I checked into this hotel recently and unfortunately discovered bedbugs in the room. I immediately reported it to the front desk and decided to leave.
I want to share this so future guests can be aware and check their rooms carefully before unpacking. I hope the hotel takes quick action.
10/11/2025

Family

10/10

Exceptional

12 Oct 2025

Lorena

The customer service was outstanding.

Self

2/10

Poor

11 Oct 2025

Shana

Unfriendly, the manager would not speak to me face to face, no costomer service, there was no toilet paper would not recommend this hotel to anyone.

Leisure Family

8/10

Excellent

11 Oct 2025

Barry

Remodeled older style motel with exterior room access. Very clean. Roomy room with comfortable bed. Adequate breakfast. Slightly cramped parking.

Partner

10/10

Exceptional

10 Oct 2025

Thomas

Very clean room. Breakfast was good and parking was not a problem

Business Self

6/10

Pleasant

08 Oct 2025

Wesley

Beds were very uncomfortable

Partner

2/10

Poor

08 Oct 2025

Melinda

Wouldn’t recommend this to an enemy.

Leisure Family

2/10

Poor

06 Oct 2025

jeffrey

We booked a king room and then called the property to make sure they knew we had a dog. When we arrived, we were told that our room was changed to Two Queen beds and were told that dog rooms are only Queen beds. We asked why they did not communicate this when we called. We received no response. Arrived in room. It had a smell and was very disappointed in this but were tired from travelling all day. Did provide this comment to management when we checked out.

6/10

Pleasant

04 Oct 2025

Bethany

Room smelled like mildew, could see mold under ac unit in wall. Beds were clean though. Place to sleep for the night. Pet friendly, smelled like urine

Leisure Pet

10/10

Exceptional

04 Oct 2025

Thomas

The pool is closed. The room was spacious and comfortable. Very clean

Business Self

8/10

Excellent

03 Oct 2025

Cynthia

N/A

Business_and_leisure Family

10/10

Exceptional

03 Oct 2025

Jeremy

Nice rooms

4/10

Poor

30 Sep 2025

Lisa

We were charged a pet fee twice, once upon check in and then when my husband checked out the next morning, the same employee charged him again saying the night before my card had declined. It in fact had not- when we told him this, he said we would need to contact corporate to get our money back. Not very helpful. Could not sleep because the property felt dirty.

Leisure Family_with_children

10/10

Exceptional

29 Sep 2025

Sherry

Staff was excellent!! People always make a stay good or bad!

Business_and_leisure

2/10

Poor

27 Sep 2025

Steve

Motel 6 disguised as a Best Western

Tried 3 different rooms. All rooms had stained carpet and damp floors because they had supposedly cleaned all the carpets that day. One room smelled like pee. The biggest reason I give this a 1 star is because this is the worst Best Western I have ever stayed in by far. Whoever designed the outside color scheme should be fired. I will not stay here again.

Business

8/10

Excellent

25 Sep 2025

Ernie

God place to stay for the night

Partner

4/10

Poor

20 Sep 2025

Stephen

Not up to BW standards. In need of renovation. Has the old striped carpet from the 70’s (sticky) and drop ceiling in bathroom. Cigarette butts all around the outside of the property. Good breakfast though.

10/10

Exceptional

14 Sep 2025

Daniel

Good

10/10

Exceptional

14 Sep 2025

Deborah

Great breakfast

Leisure Family

6/10

Pleasant

08 Sep 2025

Rob

Our 1st room had vomit all over the bed. They did move us to a clean room. But that was still really gross and I am so curious how vomit got into a room with made beds. and mopped floors. Nasty. The breakfast was not very tasty. I chose the place due to the 8.5 rating on Hotels. com but I am not sure how they got that rating. I was not super impressed and will not stay there again. Plus the bed was all caved in feeling like it had been slept on wayyy too many times and needed to be replaced.

Friends_and_family Family

2/10

Poor

06 Sep 2025

Assar

Before reserving rooms I called guest service & to enquire that we are family of five & i was told by receptionist that as long as 5th member is family (2-parents & 3-kids), we can book a room for family. After checking in & taking my credit card information, the staff changed their statement: Five people can't be in one room. This was a very terrible experience

6/10

Pleasant

23 Aug 2025

Christina

Stay was just ok. Bedding didn’t appear to have been changed from prior guest. After pulling back blankets, sheets had hair all over them. There was an unpleasant mold/mildew odor in the room.
Staff however was very pleasant, easy check-in.

Business_and_leisure

10/10

Exceptional

23 Aug 2025

Rena

Very friendly and easy check in. Clean room.

Leisure Self

6/10

Pleasant

21 Aug 2025

Jessica

This is a motel with dirty towels and cigarette burns in the comforter. It is not executive or an inn or anything like it.
It also has blood on the bathroom wall and dirty foot and hand prints all over the door.

8/10

Excellent

17 Aug 2025

Linda

No thanks to u I got my room changed on my own didn’t have to pay any extra I will never use this derive again

Leisure Family

8/10

Excellent

16 Aug 2025

Irene

This is set up as a motel, not a hotel as advertising leads you to believe

Leisure Self

10/10

Exceptional

14 Aug 2025

Lissa

This hotel was a surprise stay.! It is definitely an older remodeled motel but it was nice! Everything was done tastefully and the breakfast room was small but cheery. The breakfast was a nice surprise too with hot sausage, eggs, biscuits and sausage gravy, waffles and the normal selection of cold/bread items, a yogurt bar and juices and coffee. I fount it to be clean and the staff friendly!

Partner

6/10

Pleasant

08 Aug 2025

Noah

It ok

6/10

Pleasant

06 Aug 2025

Homero

Bed super fluffy

Bed on room 126 very soft for 2 people, we fighting all night for not roll over to the middle of the bed

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Tim

All good

6/10

Pleasant

01 Aug 2025

ANNA

Dirty

Pros:
Felt safe
Good/gas nearby
Good breakfast
Nice staff

Cons:
Mold on bedskirts and bathroom wall
Strain or dirty spot on floor
10 min to check in (even though 1st in line)
Room key stopped working on outside door, before check out, had to walk around the entire building in the July morning heat (still worked on room door).

Self

8/10

Excellent

01 Aug 2025

Ivana

The staff was very nice. Property a little old but clean and had all of the services that we required. It was close to many choices to eat and a liquor store across the parking lot. I will miss my biscuit and sausage for breakfast.

Leisure Partner

2/10

Poor

26 Jul 2025

Alexandria

Mold everywhere

We arrived later in the evening, the doors were locked, and we had to be let into the lobby. When we went to our room, there was someone in their car blaring music definitely in an altered mental state. We went to the room and we could still hear this woman also honking her horn repeatedly she was reported to the lobby. The lobby called the police. Tried to get settled into the room, but from the lampshade next to the TV, the ceiling in the main area above the couch all throughout the bathroom ceiling tiles that were falling out of the ceiling you could see mold. Mold everywhere. I felt unsafe and we didn’t stay in this room for more than 45 minutes before we turned in our keys and went to search for another hotel. I felt unsafe because of the situation outside, not being resolved, as well as all of the mold surrounding us in our room.

Friends_and_family Family

8/10

Excellent

24 Jul 2025

Donald

Bed was not particularly comfortable. Breakfast was minimal, eggs, waffles, cereals, no meat.

8/10

Excellent

19 Jul 2025

Robyn

Clean. Convenient.
Although the room was clean, the bathroom tile was slippery. The bed & pillows were comfortable. The breakfast was ok.

Leisure Family

6/10

Pleasant

18 Jul 2025

Mya

I arrived late at night and the check in was not too bad. He had to run my license twice, but other than not terrible. Once I walked upstairs to my room the lock was held on by a screw buy overall the room was clean. I have no complaints about the bed or the bathroom. The next morning upon leaving there waa a used condom by my car and trash in the parking lot. Breakfast wasnt bad even the burnt sausage.

Self

10/10

Exceptional

15 Jul 2025

Roxanne

Always love the pool

Business_and_leisure Family_with_children

10/10

Exceptional

13 Jul 2025

Tandra

I was pulling a trailer back from NC to Ark. The guy at the desk allowed me to park close to my room. Clean. I felt safe.

Leisure Family

6/10

Pleasant

03 Jul 2025

Narmeen

Breakfast was inedible horrible. The room was good and it was a safe area

Leisure Family_with_children

8/10

Excellent

29 Jun 2025

Verified traveler

Comfortable

Comfortable bed, great air-conditioner

8/10

Excellent

25 Jun 2025

William

Air conditioner was so loud we couldn’t hear the tv.

6/10

Pleasant

21 Jun 2025

Mike

Not too good, stinks, very very high humidity, so high it affects the TP in the bathroom?!! And ADA shower head is not high enough, not to mention the shower curtain blocks no water so the floor is soaked with water. I thought it was a good choice compared to the high dollar hotels in the same area…..wrong go to the super eight…..not again here

Partner

8/10

Excellent

19 Jun 2025

Jordan

N/a

Self

6/10

Pleasant

17 Jun 2025

Cathy

Asked for printed receipt, was told i would get one upon checkout, doors were locked when i left.

Partner

8/10

Excellent

16 Jun 2025

Michael G.

great

Leisure Family

10/10

Exceptional

13 Jun 2025

Larry

Very clean property. We had a nice stay

Friends_and_family Family

8/10

Excellent

06 Jun 2025

Verified traveler

The hotel was nice and fairly clean, it just had

Friends_and_family Family

8/10

Excellent

05 Jun 2025

Mark

We had a nice stay. Unfortunately I was not comfortable with the bathtub at the Best Western Dickson, Tn. The bottom of the bathtub was very unstable. I have poor balance and I was afraid I was going to fall.

Partner

8/10

Excellent

04 Jun 2025

Melinda

The hotel is dated but fairly comfortable. The man who checked us in was not welcoming.

Leisure Partner

8/10

Excellent

31 May 2025

Ute

I only travelled through and needed to stay one night. It was okay, nothing to write home about.

Leisure Pet

8/10

Excellent

28 May 2025

Vinh

Breakfast was served with warm food and fresh yogurt. The facility was far from main roads, so that the night was quiet. Furniture was not new but functional and clean. Affordable price, considering approximity to Nashville.

Business_and_leisure Family

4/10

Poor

27 May 2025

Verified traveler

Hair in the shower and front desk was short and rude . Felt like a bad movie .

Partner

8/10

Excellent

23 May 2025

Robert

The room was very good. It had a nice big TV. The price
was reasonable. The yogurt machine was fantastic.