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Best Western Smiths Falls Hotel

Smiths Falls-ON · Canada

88 Lombard StreetView location

8.6/10Excellent917 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Location7.0/107.0
Neighborhood8.4/108.4
Quality10.0/1010.0
Value6.0/106.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Smiths Falls Hotel

This Smiths Falls, Ontario hotel provides modern conveniences in a picturesque riverfront setting. The Best Western Smiths Falls Hotel is conveniently located on the Rideau River in the tranquil town of Smiths Falls.

Guests to this Ontario hotel will enjoy easy access to key area attractions and business locations including the Historic Rideau Canal, golf courses, the Heritage House and the Rideau Canal Museum. Or enjoy the brand new Railroad Theatre for those who like live theatre, concerts or movies.

Perfect way to enjoy a weekend in Smiths Falls. Each well-appointed room features free high-speed internet access, flat panel television, long distance access, toiletries, iron/ironing board, coffee/tea maker, and each with a Serta Perfect Sleeper mattress for the perfect night sleep.

King size beds and other upgraded amenities are available in select rooms. Built in 1990, The Best Western Smiths Falls Hotel has conference room facilities and a seasonal outdoor swimming pool. A friendly staff is ready to ensure a comfortable and memorable stay.

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Make an online reservation today and save at this Smiths Falls hotel!Enjoy your stay.

With a stay at Best Western Smiths Falls Hotel in Smiths Falls, you'll be steps from Rideau Canal and Smiths Falls Bascule Bridge. This hotel is 0.3 mi (0.6 km) from Victoria Park Campground and 0.4 mi (0.6 km) from Victoria Park Campground.

Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Rideau Canal 0.1 km / 0.1 mi
Victoria Park Campground 0.6 km / 0.3 mi
Victoria Park Campground 0.6 km / 0.3 mi
Big Rideau Lake 0.6 km / 0.4 mi
Smiths Falls Bascule Bridge 0.6 km / 0.4 mi
Smiths Falls Combined Lockstation 0.9 km / 0.5 mi
Rideau Canal Museum 0.9 km / 0.6 mi
Rideau Canal Visitor Information Center 0.9 km / 0.6 mi
Railway Museum of Eastern Ontario 1 km / 0.6 mi
Trinity United Church 1.5 km / 0.9 mi
Heritage House Museum 2.2 km / 1.4 mi
Gallipeau Centre Theatre 4.6 km / 2.9 mi
Poonamalie Lockstation 5.1 km / 3.2 mi
Smiths Falls Golf and Country Club 5.7 km / 3.5 mi
Lombard Glen Golf and Country Club 6.9 km / 4.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • Number of floors (main building): 2
  • Suites: 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Newspapers
Show 8 more facilities & services
  • Luggage room
  • Clothes dryer
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BED • 1 Bedroom • 32 m²QUA.KG
    QUADRUPLE KING SIZE BEDPhoto unavailable13 photos

    Best Western Smiths Falls Hotel

    QUADRUPLE KING SIZE BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG

    Room amenities

    • Bathrobes
    • Cable TV
    • Hairdryer
    • Radio
    • Internet access
    • Mini fridge
    • Ironing set
    • Balcony
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Fridge
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BED • 1 Bedroom • 32 m²DBL.DX-QN
    DOUBLE DELUXE QUEEN BEDPhoto unavailable9 photos

    Best Western Smiths Falls Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Room amenities

    • Hairdryer
    • Radio
    • Wake-up service
    • Wi-fi
    • Balcony
    • Ironing set
    • Internet access
    • Mini fridge
    • Desk
    • Bathrobes
    • Cable TV
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDS NON SMOKINGQUADRUPLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 32 m²QUA.2D-NM
    QUADRUPLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable13 photos

    Best Western Smiths Falls Hotel

    QUADRUPLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-NM

    Room amenities

    • Bathrobes
    • Hairdryer
    • Radio
    • Cable TV
    • Alarm clock
    • Balcony
    • Ironing set
    • Mini fridge
    • Internet access
    • Wake-up service
    • Wi-fi
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Smiths Falls Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Smiths Falls Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Best Western Smiths Falls Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Best Western Smiths Falls Hotel

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Best Western Smiths Falls Hotel

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 18 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable13 photos

    Best Western Smiths Falls Hotel

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Ironing set
    • Mini fridge
    • Internet access
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKING • 1 Bedroom • 32 m²QUA.NM-QN
    QUADRUPLE QUEEN BED NON SMOKINGPhoto unavailable17 photos

    Best Western Smiths Falls Hotel

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Single bed 80-130 width, Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Room amenities

    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Mini fridge
    • Wake-up service
    • Wi-fi
    • Balcony
    • Ironing set
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Fridge
    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Best Western Smiths Falls Hotel

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Best Western Smiths Falls Hotel

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Smiths Falls Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Smiths Falls Hotel

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Best Western Smiths Falls Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Smiths Falls Hotel

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Smiths Falls Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Smiths Falls Hotel

8.6
Excellent
917 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
7.0 /10
Neighborhood
8.4 /10
Quality
10.0 /10
Value
6.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Dimitrios
Everything was great
10/10
Exceptional
23 Jul 2026
Csaba
Nice clean room, staff was excellent.
6/10
Pleasant
22 Jul 2026
Marjan
No comments
10/10
Exceptional
17 Jul 2026
Vera Amy
Clean rooms, friendly staff, spacious parking.
Partner
8/10
Excellent
13 Jul 2026
Stan
Breakfast was really good it was nice to see a keurig for coffee
Bed was good
Could have used another chair in the room when you have two ppl Shari g the room.
Staff was really amazing
Hotel is starting to look tired
Over all very pleased with my stay.
Friends
10/10
Exceptional
11 Jul 2026
Jay
Convenient
Partner
8/10
Excellent
08 Jul 2026
kelly
Breakfast was good
Partner
8/10
Excellent
05 Jul 2026
Melissa
Pool hours seemed to randomly just change and after dinner it was closed to clean which is when everyone wants to swim. It would be nice if it was open to everyone until 9 and then 9-10pm adults only.

Your coffee maker is behind the breakfast area which made it hard to get a coffee without a coffee maker in the room. Would have been nice to access it
Family_with_children
10/10
Exceptional
03 Jul 2026
Kenneth
All good.
Partner
10/10
Exceptional
03 Jul 2026
Suzie
Endroit tres propre,personnel disponible et courtois
Belle endroit
Friends_and_family Friends
10/10
Exceptional
02 Jul 2026
Kim
Very nice hotel. Clean rooms. Overall excellent stay for us.
Partner
8/10
Excellent
28 Jun 2026
Don
All calories met the criteria of a well run lodging.
Partner
8/10
Excellent
19 Jun 2026
Flavio
Nice clean convenient place to stay when visiting Smith Falls. Not very fancy but everything was well maintained and clean.
Self
8/10
Excellent
18 Jun 2026
Mary Ann
Comfortable bed, large tv, staff were pleasant. Could use an upgrade. Eggs and sausages were barely warm, but the usual complimentary breakfast was ok.
Family
10/10
Exceptional
17 Jun 2026
Aixa
It was another quick stopover. Great price range. We went into town for the best Indian meal. It was a feast! Then a walk around the park where Smith Falls Combined Lockstation was located. Incredible information. Quaint town. Surprisingly nice layover. Hotel breakfast was not the best. But overall it as nice.
Friends_and_family Family
10/10
Exceptional
16 Jun 2026
Dan
Excellent location, minutes from everything in town. Very clean and quiet and extremely helpful staff.
Partner
10/10
Exceptional
15 Jun 2026
Patrick
We appreciated the comfortable room (an extra chair would have helpful). The breakfast was great and your staff member was very welcoming and helpful. We enjoyed our stay!
Partner
8/10
Excellent
01 Jun 2026
Judith
Breakfast good.
Friends
6/10
Pleasant
31 May 2026
Steven
Pro’s - The property & room, for the most part, were clean, neat and reasonably updated. Breakfast food was good but not great. Most of the staff attempted to be friendly, but for some of the staff, English was not their primary language. The hotel was conveniently located for us.

Con’s - We rented a “suite” for a little extra money and it came with a jacuzzi tub. Sadly the jacuzzi tub was very dated and wasn’t working very well. 3 of the 6 jets weren’t working at all and remaining 3 jets were very weak. There are 2 knobs that add air into the jets, one knob wouldn’t open and the other one would open but didn’t do anything. It was also incredibly loud. Upon speaking with the front desk (there was no manager on the weekend) they did reduce our room rate because of the non-functioning tub. There were also ants coming in to our room from under the hall doorway. We spoke with the front desk again and were told that the hotel had someone come in a few times to spray and it hadn’t helped. A few hours later, a staff member (his English wasn’t very good either) came by and held up a can of “Raid” and motioned that he would spray. I showed him the areas, he sprayed and left. One last thing, the room only had a mini fridge, no coffee maker or microwave, which is usually common in most rooms.

The stay was okay but not up to the level of other Best Western’s I’ve stayed in. Not sure if I’d return here again.
Partner
6/10
Pleasant
31 May 2026
Barbara June
Out dated. Bed was comfy. No bedbugs. Great shower, lots of hot water. Staff was helpful and pleasant. Just needs a refresh in the room. Close to everything. Stacked Restaurant next door. Easy parking. Good vending machines. It was fine.
Partner
10/10
Exceptional
30 May 2026
Falyn
Comfortable rooms. Clean property.
Self
8/10
Excellent
28 May 2026
Taylor
Hotel was perfect, I was here for business and only needed a place to sleep. Room was big, included all the amenities and was close to anything I could need (restaurants, groceries). Staff were friendly. Check in and checkout was very easy.
Self
8/10
Excellent
25 May 2026
Tim
Room was nice and very clean but carpeting in hallways and stairs were dirty.
Partner
8/10
Excellent
21 May 2026
Roscoe
Good quality plentiful breakfast, good mattress, good shower, poor maintenance: just above floor wall power receptacle cover plate broken power connection wires visible, door entry prevention (when door unlocked) hasp broken off sharp metal edges exposed.
- Advised staff during stay, so they can get maintenance to remedy safety problematic items.
Security very good, as is the location.
Partner
8/10
Excellent
21 May 2026
Julie
Clean, simple hotel. Decent typical hotel breakfast. No issue with noise. Staff we encountered were friendly.
6/10
Pleasant
18 May 2026
fahimeh
Hello,
I didn’t expect the room and amenities to be like this (small bed, no gym, fewer facilities than shown when booking). Since we paid about $200, could you please offer a discount or compensation?
Thank you
Friends_and_family Family
4/10
Poor
18 May 2026
Osawaru
Just ok.
Partner
8/10
Excellent
09 May 2026
Marc
Yes.
10/10
Exceptional
07 May 2026
Serge
Good choice of food at breakfast.
Partner
6/10
Pleasant
04 May 2026
Darleen
See my review of the the first night
Self
8/10
Excellent
03 May 2026
Darleen
This hotel requires a $ 100 security deposit that they put on your credit card. When you check out, they say it’s refunded but they don’t give you any documentation to show you that it’s done. They say you will see it on your statement but your bank may take a few days to process it. . When I checked out they tried to tell me, I owed for 1 night. But I had paid through Expedia, so it took them awhile to resolve it.
The room was very clean and I was pleased to see a top sheet and then a comforter in lieu of just a duvet.
In the lobby,
There is a Keurig coffee station set up, but no kettle. As a result, the hot water selection for tea, as a distinct aroma and taste of coffee, so I couldn’t drink it. Not sure if it is cleaned daily.
Breakfast was passable. Cooked sausage rounds, egg rounds ( both microwaved, I suspect) yogurt with toppings, cereals, make your own waffles, apples/ clementines, bread, English muffins , cookies and a very poor version of a muffin. Again I suspect it was frozen and defrosted. Didn’t have a discernible taste. It was kinda pink so maybe Cherry? My suggestions:
1 ) Get a kettle for tea
2). Get some decent muffins
3) Expedia needs to make you aware that a security deposit is required
The good news about this location is it’s surrounded by fast food restaurants.
Self
10/10
Exceptional
03 May 2026
Steve
Breakfast wasgreat. Fresh
Partner
10/10
Exceptional
02 May 2026
Trisha
Room was spotless and spacious. Bed was comfortable with good pillows. Staff was very friendly. Breakfast is basic with eggs, sausage, waffles, muffins cookies and yogurt.
Self
10/10
Exceptional
26 Apr 2026
Tracy
Breakfast was good and lots of selection

They even let us play cards in the servery and offered us drinks to
10/10
Exceptional
26 Apr 2026
Shirley
Recommend highly. The staff was lovely and helpful. Facility was spotless and the continental breakfast was fresh and plentiful

Our compliments to the 2 ladies on the desk who were lovely and welcoming and accommodating

Shirley & Ann
Friends
10/10
Exceptional
23 Apr 2026
Mildred
It was clean rooms and comfy beds and nice showers, good breakfast as well
8/10
Excellent
19 Apr 2026
Tina
Excellent breakfast! Best coffee machine at a hotel! Mattress a bit firm as I prefer a softer mattress. Staff very attentive and friendly.
Partner
6/10
Pleasant
18 Apr 2026
Kelly
Laundry good but need change to operate. Room ok. Breakfast ok, no fruit available. Staff friendly.
Partner
6/10
Pleasant
18 Apr 2026
Blair
Hotel showing it's age. No coffeemaker in room??!!!!
Self
10/10
Exceptional
14 Apr 2026
Carol
The room, bathroom and restaurant were very clean and the beds comfortable with fresh linens.
Breakfast was a little disappointing. The sausages had been sitting too long and the mass produced egg and hash browns were very unappetizing. There was a decent selection for breakfast overall.
The photos make the hotel look quite spacious when in actual fact it is quite small. The room was small but adequate. A fridge in the room would have been appreciated. Cleanliness was more important. It was well maintained inside and out.
The staff were friendly.
Business
8/10
Excellent
29 Mar 2026
Krista
Overall this is a very nice hotel, decent breakfast, friendly staff, clean... My one complaint is the height of the toilet. It's so low that the towel rack was hanging off probably from people using it to help them get back up. I was traveling with my senior mother and she had to go down the hall to use the family washroom because it had a rail. Definitely not an accessible hotel. The beds were comfortable though, just get higher toilets please. I'm only 5'4 and I had trouble getting back up.
Family
4/10
Poor
20 Mar 2026
Hareesh
Not at all satisfied breakfast. Limited options- had only brown bread with some muffins and cookies. Two options only in cereals. Three days of stay with same breakfast sausage and not well cooked eggs. Not a business friendly atmosphere. No sound proofs. We can easily hear the next room conversations. Room was clean but the washroom worst condition. Tap water smells like sewage water. Closet flush was not working properly. Bathtub is partially clogged. Over all worst experience during the 3 days stay.
Friends_and_family Family
8/10
Excellent
17 Mar 2026
Floyd
Clean room and friendly staff
Partner
6/10
Pleasant
15 Mar 2026
Lisa
Wasn't happy with the breakfast. Egg and sausage were gross
Tea was flavoured not regular orange pekoe/english breakfast.

Toilet in room made noise after flushing
.
Family
8/10
Excellent
03 Mar 2026
Karyn
Linda was very friendly and greeted you every morning with a smile!
Would like to suggest that a rug between the beds would be helpful so that you are not stepping on a cold floor in the mornings as well as higher toilet seats.
Family
6/10
Pleasant
01 Mar 2026
Richard
Staff was fine.The room was fine but I was very disappointed that there were very little amenities.There was no coffee maker, microwave,not even a pen and paper.I am surprised I didn’t have to bring my own sheets.I have a disability and going to the lobby for offer was a problem I will look for a different hotel chain next time
Partner
10/10
Exceptional
22 Feb 2026
Theresa
Room was clean, staff were very friendly and we enjoyed our breakfast.
It was also close to restaurants and shopping. We would definitely go back.
Partner
8/10
Excellent
15 Feb 2026
Mark
Nice place definitely was comfy
Partner
10/10
Exceptional
14 Feb 2026
Jean-Bastien
Greay
8/10
Excellent
06 Feb 2026
Jaidyn
Room was clean and in good condition. Breakfast wasn’t horrible. Suggestion, train your staff on customer service. Most were not very friendly and spoke extremely quiet.
6/10
Pleasant
01 Feb 2026
Cathy
Room was clean, staff friendly. Key card system was terrible, everytime we left our room we had to get our key cards reactivated!

Kids running up and down hall, screaming and banging on doors until midnight!
Leisure Partner
10/10
Exceptional
16 Jan 2026
Sandra
All good for what we required in our stat
Leisure Family
10/10
Exceptional
16 Jan 2026
Guy
Nice staff ,room clean all good
2/10
Poor
09 Jan 2026
Jessica
Misleading photos, over edited. Place was dirty, exposed electrical wires made in unsafe, floor was dirty and bed smelt like piss.
Family
8/10
Excellent
07 Jan 2026
Laura
Clean room!
8/10
Excellent
01 Jan 2026
Richard
Clean room, friendly staff. The security latch on my door was broken. The breakfast could use some home fries or bagels or something…
4/10
Poor
27 Dec 2025
Harsh
We couldn't sleep, as we were given room 103 where ,we could literally feel anyone walking around. I am not sure, as it it is too close to lobby or it is not sound proof . We were so disturbed
Business_and_leisure Partner
6/10
Pleasant
23 Dec 2025
Laverne
It was ok until there was an incident with a drunk banging on his door at 3am in the morning. Kept us awake for over an hour until the police arrived.
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Matthew
Room was clean and comfortable l. The breakfast options were limited and dry.
Friends_and_family Family
10/10
Exceptional
13 Dec 2025
Katherine
This is probably the fourth time my husband and I have stayed here when in Smiths Falls. The hotel is spotlessly clean, very comfortable and very quiet. All staff are friendly and welcoming. The room is very clean and comfortable. Location is convenient. That’s why we keep coming back.
Leisure Partner
8/10
Excellent
09 Dec 2025
Kelly
Great place for our short visit. Seemed clean and the breakfast was great for a continental. No complaints.
Leisure Family
8/10
Excellent
04 Dec 2025
John
Very Clean
Leisure Family
2/10
Poor
28 Nov 2025
Kerri
When I got to the hotel, my room was cancelled whether through you or the hotel I don’t know. I’m trying to resolve and get my money back that you took and they told me it would be credited within 72 hours and I haven’t seen the money yet.
Family
8/10
Excellent
22 Nov 2025
Gwen
Very clean rooms. Breakfast was a little disappointing. More of a continental breakfast not hot buffet as advertised. No coffee in rooms.
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Wendy
Clean room, nice staff.
Leisure Self
4/10
Poor
17 Nov 2025
Peter
Noisy guests in room next door (105). I was in 107 and complained to front desk a couple of times, however, the situation did not improve so I asked to be moved to another room around midnight.
Business Self
6/10
Pleasant
09 Nov 2025
Neal
This hotel is clean and well maintained. If you request a second floor unit - there is no elevator.

The toilet in our room was not filling properly and after a flush in the middle of the night the tank refill stuck on with water constantly running requiring myself to repair it.

The in room heater was loud and came on and off with short run cycles leading to a sleep disturbed night.

We didn't have the breakfast there and checkout was simple.

Aside from the heater and toilet - the stay was OK and I would rate the hotel as average.
Leisure Family
8/10
Excellent
08 Nov 2025
Jim
Every thing was great! Very helpful staff, clean rooms! Kinda misses the coffee ☕️ in the room we had a g
Great stay in Smith Falls
8/10
Excellent
05 Nov 2025
Duncan
Friendly staff and room is fine, location good for mr
Leisure Family
8/10
Excellent
02 Nov 2025
Estelle
Yes
Leisure Family
10/10
Exceptional
02 Nov 2025
Cheryl
Kind, helpful and efficient staff. Room was clean and as expected
Leisure Partner
8/10
Excellent
01 Nov 2025
Gerald
.
10/10
Exceptional
27 Oct 2025
ZHEN
the room is clean, the breakfast is great. the stuff if helpful.
Leisure Partner
2/10
Poor
26 Oct 2025
Jessica
Room was very outdated, toilet made loud noises, the lock on door was broken, check in staff was miserable, stains on curtains….very expensive for what it was. Wouldn’t recommend
Friends_and_family Family
6/10
Pleasant
21 Oct 2025
Isabelle
The breakfast was sparse and did not look very good. My room was not even ready even though the ckerk gave me the key to enter. Had to be given a different type of room.
Leisure Family_with_children
6/10
Pleasant
21 Oct 2025
Wendy
Hair found cooked in food. Staff member rude. No follow up from management as promised.
10/10
Exceptional
18 Oct 2025
Veronica
Hotel was very clean. Staff was friendly n helpfil. My only minor complaint was the free breakfast, it was the same everyday.
Partner
10/10
Exceptional
16 Oct 2025
Terry
We had a very nice clean room with a very clean shower. We found that we had a relaxing quiet night with small town safety and security
Leisure Friends
10/10
Exceptional
13 Oct 2025
Nathan
Rooms were very clean, staff were friendly and breakfast was great.
Leisure Family
8/10
Excellent
10 Oct 2025
Michelle
The location was great as it was close to several restaurants. Our room was clean and my only thing to note is that there are no elevators to the second floor.
Breakfast was excellent and the staff were friendly and accommodating
Leisure Partner
10/10
Exceptional
07 Oct 2025
Smiti
Clean room.helpful staff.
8/10
Excellent
30 Sep 2025
Robert
Convenient and accessible. Was going to Perth but all hotels there were booked and this was easily accessible to Perth!
Business_and_leisure Partner
10/10
Exceptional
19 Sep 2025
Finlay
Pleasant check in
Leisure Partner
8/10
Excellent
11 Sep 2025
Rose

Smiths Falls Best Western

Room was very clean and we were fortunate to stay at a quiet time (i.e., other guests were quiet and considerate of others). The bath needs grab bars and toilets are too low (we'reseniors). All staff members we encountered were friendly, courteous and efficient.
Partner
8/10
Excellent
07 Sep 2025
Debbie
Clean room
10/10
Exceptional
06 Sep 2025
Elizabeth
Room was great except missing a box of kleenex
Partner
10/10
Exceptional
03 Sep 2025
karen
The property was very clean & comfortable for a small rural town hotel that was reasonably priced. We were pleasantly surprised after an unfavorable stay in another small town hotel.
We would definitely recommend staying at this hotel if you are looking for an affordable hotel.
10/10
Exceptional
01 Sep 2025
Océanne
Awesome experience
Leisure
8/10
Excellent
01 Sep 2025
John
Nothing stands out
Leisure Partner
10/10
Exceptional
31 Aug 2025
Carolanne
Good experience!
6/10
Pleasant
30 Aug 2025
Pino
Door latch was missing parts. Toilet and sink didn't drain well. Sink sideways had water in it and toilet took three flushes. Didn't send any one to take care of it.
Partner
10/10
Exceptional
28 Aug 2025
Eric
The property was centrally located with lots of restaurants nearby.
Leisure Partner
6/10
Pleasant
28 Aug 2025
John

Smiths Falls trip

Basic hotel with a standard breakfast included. Staff was friendly and welcoming. The hotel has two stories and no elevator, a problem for anyone with mobility issues. The room was clean and the queen bed comfortable. The toilet was way too low, suitable for children but not really adults. It needs to be replaced.
Partner
6/10
Pleasant
26 Aug 2025
Mary
Wasn’t our best stay. The room was not clean. The blow dryer was never wiped by the looks of it. I took a photo of the dirt underneath the desk.
I would recommend something better than the paper voucher for breakfast if it is a concern that people are wandering in off the streets for food. It’s awkward to stop and ask people mid bite for their room number. Change the system if it’s that important to track who is having breakfast. It definitely made me feel unwelcome.
Strangely the alarm on the clock went off at 6 a.m. I say strangely because it didn’t go off our first night there. And we didn’t touch the clock. Very odd.
For almost $200 a night in that area it was overpriced. The wifi was spotty. It’s in need of updating.
I would not recommend.
10/10
Exceptional
22 Aug 2025
Norma
People were friendly. The breakfast was delicious. The room was clean, tidy and inviting
Leisure Self
6/10
Pleasant
22 Aug 2025
John
TV was set so low that when air conditioner came on couldn't hear the TV
Leisure Partner
8/10
Excellent
20 Aug 2025
Helen
Very clean and comfortable. Would have preferred the use of an elevator to the second floor. My elderly. Other doesn't do well on stairs.
Friends_and_family Family
10/10
Exceptional
20 Aug 2025
John

A STEP ABOVE

This is a great hotel with unusually nice amenities and comfort for its class.
Partner
6/10
Pleasant
18 Aug 2025
Philippe
Personnel de l'hôtel est entré dans ma chambre totale matin pendant que je dormais encore
Leisure Family
10/10
Exceptional
17 Aug 2025
Greg
Amazing

Location & surroundings

Best Western Smiths Falls Hotel
88 Lombard Street, Smiths Falls, Canada

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Best Western Smiths Falls Hotel

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