Sarovar Portico Naraina

India , Delhi and NCR
DELHI, A-9, Naraina Vihar, New Delhi
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14 reviews shown

10/10

Exceptional

14 Jan 2026

Ankur

The property is at an excellent location that made our requirements easy to access. The hotel staff is warm and willing to go an extra mile to help.

10/10

Exceptional

02 Jun 2025

Arjun

Good, but small beds and less spacious

Leisure Partner

2/10

Poor

23 Jul 2023

Archna

Rooms had an odor that indicated the presence of mold in the ac vents. Rooms were dusty. Hand wash soap bottle was filled with water. Overall a terrible experience

10/10

Exceptional

30 Jun 2022

Very good changes and improvements

The hotel service is excellent, and staffs are very friendly

Business

2/10

Poor

27 Feb 2020

Verified traveler

Poor facilities ,& Staff was not good at all. I wil not suggest to anybody to stay at saropvar portico narina

Friends_and_family Friends

2/10

Poor

27 Aug 2019

Verified traveler

It was my life worst experience. Staff are very unprofessional and rude. I wounder how such people could br in the hospitality industry. I had at least 10 Issues in the room which were never addressed. Bad hotel condition.

Friends_and_family Family

8/10

Excellent

27 Apr 2019

Nice Hotel with lousy front desk team

Checkin and checkout takes very long time, even you inform them earlier. So please prepared for it and plan accordingly. Hotel is clean n neat, but in house kitchen is under renovation.

2/10

Poor

22 Jul 2018

Verified traveler

I had booked 6 rooms in this hotel. The check in time for the hotel was 2 pm but I didnt got my rooms till 4 pm. We just got 1 room before that and according to the staff the room were being prepared after constant reminder and talking on reception we got the rest of the rooms. Eventhough we submitted our IDs they constantly kept asking for IDs and kept bugging us.
The staff is very poorly trained and understaffed . I would recommend anyone this hotel.
Also they show smoking rooms online but actually they dont have any so please dont fall for that trap.
During checkout also they were so confused even the manager was not able to prepare the checkout. After I left the hotel he called that they forgot to charge me for some bill and some amount is pending that i should transfer right away.
The staff is really unprofessional. Never expected this from a sarovar property.

2/10

Poor

20 Dec 2017

GURINDER PAUL

Go for some other hotel

Not good

6/10

Pleasant

24 Jun 2016

Breda

3 star and does the job

I come to this hotel when I come to New Delhi because it is close to where I am usually working. It is comfortable , very friendly and the staff do their best to make it a good stay. The room is well enough appinted everything as needed, comofrtable clean, wifi, tea/coffee etc.
I would not recommend to a tourist visiting Delhi from outside as it is not close to transport and is not in area which is that amenable for walking about. It is ideal for a business traveller which I think is the core business.

8/10

Excellent

05 Aug 2015

Rajashekar

Good

Day tym after 12 noon to morning 6am there is no hot water suply. rooms r very comfort, hotel is good,per day rate is too high.

2/10

Poor

23 Mar 2015

sharad

Really poor staff...Dnt evn knw hw to talk

Pathetic
Harrowing
Pls nvr choose this hotel
Really Ill mannered staff
Never go wid a female partner

2/10

Poor

17 Oct 2013

shegi

Very disappointing...Do not Go !

everytime u want to bath, u need to call reception to on the boiler n wait 15 minutes. no clean towels provided.
wifi disconnects every 5 mins. Call reception n take new password every 5 mins.

Food too disappointing. House keeping staff very bad. Never staying here again.

4/10

Poor

19 Sep 2018

Dennis

A mixed experience

It was a mixed experience staying at this hotel.
To start on a positive note, the air conditioning worked fine and the madras was comfortable. The staff in the breakfast area was helpful and the food tasted good.

However the room is a bit outdated and worn down. There were stuff that was missing or didn't work in the room.
Many times we experienced that if we contacted the front desk for stuff we needed, nothing happened and only if we showed up and stayed by the front desk things could be solved.

Everyday there is a mass in the lobby, which for us, was very disturbing.

We will not recommend people to stay at this hotel. Spend a little extra and find somewhere where you can actually relax and don't feel like you work at the hotel.

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