Grand Howard Hotel

Thailand , Bangkok
BANGKOK, 50 Charoen-Raj Road, Bangkhlo, Bangkorleam, 50
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50 reviews shown

8/10

Excellent

30 Nov 2025

Robert

prtetty good

Partner

10/10

Exceptional

28 Nov 2025

Juan Alberto

Great place!

6/10

Pleasant

28 Nov 2025

Robert

good except internet was out for a few days

Partner

10/10

Exceptional

24 Nov 2025

Robert

much better than expected

Business_and_leisure Partner

8/10

Excellent

13 Sep 2025

Mayura

Great hotel. But not a lot of food in the area

Business_and_leisure

8/10

Excellent

29 Aug 2025

pattharin

Location was right where we needed to be close to the action and hospitals for procedures. Staff where accomodating and courteous.

Leisure Partner

8/10

Excellent

23 Jun 2025

Vithursanan

The uotel was show as they have spa but there is no spa with the hotel

Leisure Partner

8/10

Excellent

02 May 2025

???

Gooood

Leisure Self

2/10

Poor

24 Apr 2025

Melissa

We didnt stay long about 30 mins.

We were given 2 connecting rooms on 26th floor. In the hallway the large window was open ...it was a bit dark in the hallway and a person could easily climb out onto the ledge or if they didnt know the window was open could fall out the building. We had 2 kids with us aged 12 and 14. It didnt feel safe.

By the lift there was some buckled tiles and a cone by them.

There waa a note on the table saying that we may see damage in the hotel from the earthquake and this was purely cosmetic and the building was structurally safe.. but instead of making us feel safe it made us feel uneasy being that high up in the hotel.

The beds were rock hard. The door connecting the rooms didnt shut. Everything was clean but past its

There is nothing around the hotel so you have to get a taxi to go anywhere.

We decided to check out 30 mins after we checked in and lost £440 from the booking.

10/10

Exceptional

09 Apr 2025

Breanna

This is our second time staying here and the staff is always wonderful and friendly.

Leisure Partner

10/10

Exceptional

23 Mar 2025

Pornpimol

The place is clean and have a nice view.

Business_and_leisure Friends

4/10

Poor

16 Jan 2025

Verified traveler

Not recommended

Average hotel with better options available elsewhere.
Hotel staff are disorganized and surprisingly very unfriendly when compared to the normally warm and lovely Thai people.
Upon arrival key cards to the room didn't work and required several trips back and forth to reception; key cards also lost they coding periodically during the stay requiring more trips to reception.
AC in the room will do as it pleases ans the thermostat controller has little control, it was typically either very cold or blowing hot. Best left off overnight.
Cold shower on the first morning until maintenance made some adjustments but still the shower would fluctuate better very hot and cold when in use.
Beyond the reception the hotel is run down, with very average cleaning. Be careful with using the glasses and cups in the room as these are cleaned with tap water and towels.
The hotel is far from the main business, shopping and tourist areas with little public transportation options which requires lots of taxis or \"grab\" to get around. But as the hotel is on a busy road it can take up to 45minutes to 1hr to reach common areas; often Grab drivers will cancel the ride before arriving due to the traffic to and from this area.
Also be aware the room has poor noise insulation and music from street or other guests in the hallway/nearby rooms can be loud.
Very busy breakfast area and lobby in the mornings as it is used by large tour groups.

Friends_and_family Family

8/10

Excellent

06 Nov 2024

Melissa

The hotel was great with a good location.

Leisure Family

6/10

Pleasant

14 Oct 2024

Richard

Not great in my opinion

Not really that grand if I am honest. Maybe a few years ago this would have been in a better shape. The breakfast I thought was terrible the room itself was old dated and the 4 posted bed missing screws making it weak and wobbly. The only good thing is the views from the side suite

Partner

8/10

Excellent

29 Jun 2024

Rebecca

Great Hotel

Great service for the staff. Loved the 7th floor pool! Very good buffet breakfast. Hotel not close to major tourist attractions (palace, temples) and traffic is terrible in Bangkok so took long Uber rides.

Partner

6/10

Pleasant

01 Feb 2024

Esther

The view from my room of downtown Bangkok was really nice.

Leisure Friends

8/10

Excellent

10 Jan 2024

Alexandra

This was a good hotel. The bed was very hard and they only give you two water bottle for free no matter how long you are staying. We ended up walking to the gas station nearby and bought a pack of waters. The shower was broken when arrived (rain shower portion shot water at the ceiling). They came up promptly to fix it but only patched it up. It still shot water at the ceiling but much less. enough went through the shower head for it to be useable.
The location was conveniently close to our excursion meet ups so we didnt get stuck in traffic but there is no convenient metro in walking distance so you have to use grab to go anywhere.

Leisure Family

4/10

Poor

31 Dec 2023

Larry

The rooms were clean.

Leisure Partner

10/10

Exceptional

29 Jul 2023

Samuel

Very good hotel. The room was nice and clean, pool was awesome and breakfast was amazing. 7/11 and food close by- very good experience!

Business

8/10

Excellent

28 Jul 2023

Paul

Great room. Massive. Bathroom lighting not very bright though. Parts of the building are very tired. The pool area especially. Tape over the cracks in pool glass walls etc. This place has some of the nicest, most helpful staff I’ve ever come across.

Leisure Partner

10/10

Exceptional

28 Jul 2023

Johnhenry

Nice

10/10

Exceptional

27 Jul 2023

Juaquin

Great place , the room just lacks light at night.

2/10

Poor

03 Jan 2022

Tony

Hugely disappointed

1…. Receptionist lied to me upon checking in saying No double rooms available… After saying I wished to cancel a Double room appeared.
2…..No bar open
3…. No restaurant open
4…. No spa open
5…. No Buffet breakfast …. 4 cardboard containers delivered to your room door.
6…. Advertised “ Cable TV” Nothing faintly English or American, All Thai or Chinese
7…… The in room safe not bolted down, I picked it up off the wardrobe floor!!!! Crazy.

Self

8/10

Excellent

02 Jan 2020

Koh Siing

Mainly hotel meant for overnight Chinese tourists

Hotel is meant for Chinese tourist coming in load of buses. Very noisy even past midnight
Location is far from city, expect to use taxi/grab as no shuttle service being provided
Breakfast is too crowded with overnight packed tourists and spread of breakfast very limited cater for Chinese.
I have stayed in so many hotels of very high standard to normal and this hotel should only 3 star instead of 4star.

Friends_and_family Family

8/10

Excellent

15 Aug 2019

Verified traveler

Helpful staff. The room was smelly, the staff willing to change room.

Leisure Partner

10/10

Exceptional

08 Jun 2019

Pramod

Complimentary Breakfast is not good. Its a four star hotel but the live counter of egg or any other is not available. The staff is there not cooperative.

Business Self

10/10

Exceptional

06 Jun 2019

Pramod

Nice hotel to stay and good accommodation. Feel good to sleep.

Business Self

2/10

Poor

01 Mar 2019

Verified traveler

Honestly check in was okay of course their was a language barrier but I’ll survive. When i entered my room i instantly needed to check on my children the WiFi was horrible being one of my children were super sick it felt horrible not being able to communicate. Then i slept horrible the bed was so hard it was beyond unbearable. Overall i wouldn’t stay here ever again! And when i asked front desk for another WiFi they hung up on me i guess because they didn’t understand. The pool was poorly maintained as well looked green.

Leisure Friends

10/10

Exceptional

08 Jul 2018

Verified traveler

Nice hotel,friendly staff, very clean, good view i love it
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I will come here again

6/10

Pleasant

31 Mar 2018

fernando

staff is very helpful, but being this the fourth time that I stay at the grand Howard the maintenance is obviously gone down

6/10

Pleasant

17 Mar 2018

Verified traveler

Staff are lovely, as is the pool area. However breakfast was poor and very cold. We were disappointed with this. Also disappointed that expedia said this hotel had a free airport shuttle to find out after we booked that this was only for the nearest BTS Station and there was a large charge for transfers.

10/10

Exceptional

26 Nov 2017

Fernando

great stay

Great hotel, very friendly staff from the lady at the entrance to hotel to the reception staff
definitely will come back again to this hotel

Partner

6/10

Pleasant

07 Mar 2017

Verified traveler

not happy \n

had to pay extra 120b for two bottle of water from fridg as I was given two small bottle of water for two people for two day as you are aware you have to use bottle water for cleaning your teeth this is not good enough for a 4 star hotel sorry but no I will not stay there again as I will be in Bangkok in april I will look else were
regards rob

2/10

Poor

02 Jan 2017

Yehya

Very bad choice

Worst experience of all the time the room is bad the hotel has no service at all and the area is extremely bad not recommended at all.

6/10

Pleasant

11 Nov 2016

Peter

Value for money but some issues. Staff have very limited English. Breakfast was fine but for lunch and dinner choice is very limited and service poor. The cafe only serves coffee tea and some cold drinks but no food. Gym equipment needed servicing. You'll need to rely on taxis for transport as no close mass transport.

8/10

Excellent

27 Jul 2015

Dianne

Lovely staff & great food

Initially this hotel seemed a little out of the way but once I discovered the sky train and the river boat these were only a short taxi ride away and the best way to negotiate the main tourist attractions of Bangkok. Staff were friendly but only a few had reasonable English. The hotel caters mostly to large groups from China so this is probably the reason. The breakfasts were stunning but a bit much for me. The hotel restaurant is not well patronised but I don't understand why, it was really good. Bed was a little hard and very much just a nice hotel room you would find anywhere in the world. Lacking those little touches which I enjoyed on my previous trip to Thailand. A good stay though and a good location for someone like me who wanted to do all the touristy things. A bit out of the way if you want the night life right on your doorstep.

10/10

Exceptional

13 Mar 2015

Verified traveler

Excellent

Excellent hotel but need a taxi to get anywhere - just a little bit far out.

Partner

10/10

Exceptional

05 Jul 2014

Juan

i could not find anything wrong

The best hotel i ever been to, period. it was mas girlfriend birthday and she love it too. The pool, the view were really romantic and relax. In addition the breakfast was amazing.

10/10

Exceptional

15 May 2014

Mcgoo

Fantastic service , staff were first class

Enjoyed every minute , from arrival to departure all excellent staff.

8/10

Excellent

08 Mar 2014

Verified traveler

New Clean Hotel

The stay was trouble free. The hotel staff was so concerned, helpful and well behaved. The Assistant Front Office Manager Ms.Arinya was very helpful and courteous and took personal interest in guests well being. Over all experience was excellent. However, breakfast was not 4 Star standard and location is also away from main attractions.But the free shuttle partly serves the purpose however on way back taxi is a better option.

6/10

Pleasant

24 Jan 2014

Verified traveler

Don't be tricked by the complimentary shuttle

The complimentary shuttle operates only from 10am-1pm in one direction. We got stuck in major jam for almost an hour when we took the shuttle at 10am. The breakfast, as what others have mentioned, was horrible. A few dishes looked like they have been re-cooked and were leftovers from a few days. Although the concierge were very helpful, the moment I mentioned a cheaper option, it almost seemed like all the services they provided were NIL. Only John, the concierge continued to be helpful and provided information. It is a pity that the hotel room is very nice but breakfast and other staff were not. Fortunately, we got a discount on hotels.com Frankly, for their usual rates, it is NOT worth your money!

8/10

Excellent

17 Jan 2014

farz

Nice view and good room atmosphere. great service.

Great service and cleanliness of room.

Family

8/10

Excellent

05 Jan 2014

neil

Nice hotel ,not so great location

The hotel is excellent ,very new ,comfortable beds,spacious rooms.
The food was also very good and quite reasonably priced.

Downsides: its in phram 3 ,which isn't a great location for getting around.I know Bangkok well (lived there for 5 years)if I was a newbie taking a holiday ,then I would find this location difficult.The traffic in the area is bad ,especially around Asiatique (which is fast becoming a major attraction)its a 5 minute taxi to the closest sky train station ,so you will have to rely on taxi drivers ,which is never a good thing .
Rwmeber to take the hotel card out with you ,so you have some chance of easily finding the place again!

Another problem -The staff really need to improve their English language ,it can be hard to communicate. At breakfast it took 5 minutes to explain I wanted bacon ,not ham and became infuriating!

In summing up :
Really nice hotel ,amazing views of the river and city ,great price ,but not for everyone .

10/10

Exceptional

26 Dec 2013

Alex

Great service and impeccable rooms

Great service and clean rooms, and ultra flexible staff.
Location great for business and close to airport but a few minutes by taxi to the nightlife districts.
Definitely recomended especially for short stays.

8/10

Excellent

03 Apr 2013

Kayton

New Hotel With Big Potential

This hotel is relatively new and can be seen from its facade, facilities and amenities. The carpeting and draperies are fresh and not worn out. Firstly, the staffs are friendly and are always available to help. Requests for tissues, assistance to call delivery service and taxis were promptly done. For the room itself, reflects modern contemporary design with spacious bed, big flatscreen tv and spacious bathroom. Safe and bathrobes/slippers are available in the cupboard. The hotel is also easily located at it is situated by the main road and due to the tall structure, can be seen from distant away.

Partner

8/10

Excellent

01 Mar 2013

Bob

Very good hotel but cabbies have never heard of it

Positives:

The hotel is new and it shows.

Generally the staff were attentive, friendly, and helpful.

The concierge desk was particularly helpful with our needs, even talking to a tour operator, that we'd booked independently, to obtain tour pickup information for us.

Negatives:

We had to leave the hotel at 4am in oder to catch an early morning flight. When I talked to a desk clerk the night before she asked if we'd like sandwiches made up for breakfast to take with us. The following morning the sandwiches were at the desk but, during the conversation with the clerk on duty they disappeared. Presumably he put them behind the counter instead of giving them to us. Being we were in a hurry and they were now out of sight we forgot about them and consequently missed breakfast.

The only other thing was a consequence of the hotel being so new and nothing to do with the hotel itself. Neither taxi drivers nor the dispatchers had heard of it or knew where it was. The drivers looked at the map the concierge had given us, would turn it every which way, and then shrug their shoulders. Those with some smarts called the hotel for directions.

Eventually we learned to tell them to take Silom and then south on Surasak. That takes one directly to the hotel though many cab drivers didn't seem to like us giving them directions.

Overall I would recommend the hotel AND that you buy a map of Greater Bangkok to help the cab drivers out.

8/10

Excellent

12 Feb 2013

Mike

great hotel rate

Front office staff were great very friendly and responsive
restaurant/bar staff were very very slow. Seemed to be very inexperienced and not well trained

8/10

Excellent

07 Jan 2013

oise43

great service

Great service, good price, clean modern hotel. Location wasn't the best though. I would stay again.

10/10

Exceptional

23 Sep 2012

Coco

Not central but fantastic place to stay

We stayed for two nights after landing in bkk, the taxi was about 350bt from the airport, we'd recommend that you grab a map and make sure you have the hotels contact number, this is mainly due to the hotel being so new, the manager said they'd only been open 3 months. The staff are so helpful, they couldn't be any better. The room was immaculate, the pool was just what we needed after a long flight. Excellent hotel, we would definately stay again.

4/10

Poor

25 Feb 2026

Henrik Sand

Ok rom, men ikke så fine som det så ut som på bildene. Fin utsikt, dårlig belysning på rommet. Skitne vinduer. Kaldt vann i dusjen. Bassengområde langt unna forventningene, få solsenger og dårlig vedlikeholdt. Treningsrommet var heller ikke bra, både mølle og sykkel fungerte ikke som det skulle. Frokosten var ikke så bra heller. Beliggenheten var også litt bobb bobb. Totalt et godt stykke unna forventningene.