Name: Volando Urai Spring Spa and Resort
Address: Sec.5,Xinwu Rd, Wulai, 176, New Taipei, 233, TW

10/10

Exceptional

06 Apr 2026

Victor

Cleanliness is top notch and courteous staff with excellent service made our stay pleasant and memorable. Amenities are excellent they got all we want. Will be back in future.

Partner

10/10

Exceptional

12 Nov 2023

Verified traveler

We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!

10/10

Exceptional

03 Nov 2023

FELICIA

Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!

Leisure Family

8/10

Excellent

26 Feb 2023

chen

Everything very nice. Wish food can do better.

Leisure Partner

10/10

Exceptional

05 Jun 2022

Hsu-yao

良好服務態度、絕美的風景與人文

良好服務態度，絕美的風景與人文。餐廳舒適，一泊四食的豐盛餐點，兼具健康與美味。
館內整潔，處處有令人驚艷的芬芳，但角落的蜘蛛網、斑駁的外牆、過度生長的通道間植栽、老舊的大浴場衛浴設備是稍微扣分的地方。

Partner

8/10

Excellent

15 Dec 2020

Joseph I-Chieh

Old hotspring hotel in a great location in Urai

The property was quite old but fairly well-maintained. We stayed in a bigger room but the room smelled damp and a bit moldy. The public hotspring is nice but weekend could be quite crowded.

Partner

8/10

Excellent

11 Jul 2020

Verified traveler

Beautiful property and view, wonderful staffs. Some parts of the building showing signs of aging. The infinity pool is now only used for performances, wish they reopen it for swimming.

Self

10/10

Exceptional

30 Dec 2019

Verified traveler

Exceptional services and great view. Definitely would come back in the future.

Leisure Partner

8/10

Excellent

05 Nov 2019

Janet

Zen hot spring in Taipei

We love the service and the property. We’re greeted with warm friendly staff and very detailed introduction of the hotel by Jacob. The dinner at the restaurant was very nice. The public hot spring area need a little tidying up , we end up soaking up in the hot spring 🛀 bathtub in our room . Our room was the rooftop suite with balcony, specious and comfortable bed 🛌, only misshaped was some dirty used teapot and open bottles of drink in the refrigerator. Overall the price was high for what they offered. We love hot spring in Japan and this hot spring hotel need to pay more attention to details if they want return customers. The essential oil burner they use through out the hotel was big plus, feels very calm & relaxing 😌

Partner

10/10

Exceptional

20 Oct 2019

Verified traveler

It's very quite and private. The service and food are absolutely amazing and filling.

Leisure Partner

8/10

Excellent

06 Jul 2019

Ho

Quiet hot spring resort

The hotel is generally great for hot spring, the French cuisine and for resting. There are not many facilities in the hotel other than the private hot spring and the public hot spring. There is no gym, library or other facilities you would expect in a hot spring resort.

Check-in was not very smooth and organised. We drove and arrived the hotel, with the valet parking staff not super friendly... We arrived the hotel at 2:45pm, hoping that we could get to the room immediately, but were told that the room was not available yet (official check-in time is 3pm and we have emailed in advance that we will be on time). We were sent to the restaurant for afternoon tea, but the waitress at the restaurant was not told that we were being sent to the restaurant, and hence she was puzzled and kept asking whether we were hotel residents and our room number (which we did not know)... When we got back to reception by ourselves at 3:15pm, we were led to our room, but the staff was unable to find another key of our room (we should be given 2 keys), and they had to come back to our room 15 minutes later to pass us the other key.

Partner

10/10

Exceptional

10 Apr 2019

Verified traveler

Good and clean

Good and clean

10/10

Exceptional

03 Apr 2019

amy

The best

Excellent.
Hotel staff are very nice.
Enjoy it a lot

Partner

8/10

Excellent

14 Dec 2018

G

Beautiful views, courteous service and the ambience with the ritual is calming. Layout not so good in that there is a lot of step climbing and u covered parts through umbrella standa are throughout

Leisure Family

6/10

Pleasant

19 Nov 2018

Yu

Service was fine but way below what one would expect of a Relais & Chateaux hotel. No one helped with our luggage upon arrival and we had to collect our luggage from the hotel shuttle and took that to the lobby by ourselves. Many facilities were not available/cancelled during our stay and no alternative was offered. Hotspring facilities were rather basic and quite crowded in the afternoon.

10/10

Exceptional

01 Oct 2018

linda

Friendly and experience staff. A relax stay. .....

10/10

Exceptional

08 Feb 2018

Janet

Relaxing Stay

This is a great place to just relax and unwind. A comfortable walk from Wulai but then far enough out to be relaxing. The hot spring water is pumped into the bathroom which is just great, the bed super comfortable and the food was excellent.

10/10

Exceptional

07 Jan 2018

seven

The best hot spring hotel in Wulai

This is a luxurious and lovely hotel. The warm and helpful staff make the hotel lovely. The hotel itself involves into the neighboring nature perfectly and emphasis on the living, soul and art. The room is clean and decorated nicely in a warm way. The quality of the hot spring stands out among this area. The location is good and close to the main street in Wulai. The restaurant offers nice French food with Taiwan local ingredients in unique way. Overall, it is a pleasant stay in Wulai and definitely won't let me disappoint in any way.

10/10

Exceptional

02 Nov 2017

Alice

Enjoy the whole time

Service is excellent. Be treated as royal guests. Everybody is friendly and very thoughtful. Food is delicious and it seemed special made for individual. Facility is wonderful and luxury.

10/10

Exceptional

13 Mar 2017

Eric

Nice view and friendly staff

The hotel has a very nice view of the river nearby. The staff were very friendly and helpful. Very close to the shopping street nearby and it takes around 15 minutes to reach the shopping area.

8/10

Excellent

11 Mar 2017

Verified traveler

Once is enough

The service was good and room was clean. But, food was really bad. Two years after storm, construction for water way was in progress. Walking to old town or anywhere is tricky as there is no side walk while vehicles are traveling fast.

Partner

10/10

Exceptional

31 Oct 2016

Jack

Simply amazing

Loving the hotel, super amazing in every level. Service is great, hotel staffs are awesome. You can stay at hotel all day, and still don't feel bored. Best to a layback weekend.

10/10

Exceptional

26 Sep 2016

Verified traveler

Nice hotel close to the river

not far from Taipei city but a good place for relaxing

Partner

6/10

Pleasant

06 Sep 2016

Liz

Nice but too pricey

We came as a couple for one night only.

We found the service to be very attentive, however our room conditions were worn down. For example, there were cracks along the wall, limestone deposits on the soaking tub, wooden doors with chipping at the bottom. The hotel also looks de-conditioned exteriorly. It is not an issue of cleanliness because these things can not be scrubbed away.

We found the meal at the Italian restaurant to be quite mediocre for a relais and chateau enterprise. Nonetheless, the staff are attentive and aim to please.

Partner

8/10

Excellent

12 Dec 2015

Verified traveler

Good hotel just a bit out of the city.

Volando Urai is a great hotel with a great staff. It's a little secluded but they offer FREE shuttle pick up from MRT Xindian Station (Subway). Just make sure you call the hotel and reserve a pick up seat cause it's limited.

The staff was friendly and helpful. The hot spring in Wulai is known for \"Beauty Spring\" which supposingly moisturize and smooth your skin. After dipping in our hotel room tub twice. I felt like my skin did get smoother, especially around the knee and elbow.

This hotel offer free wifi, we had a free dinner and chose the Chinese restaurant. The food was wonderful and the service was great. This hotel is a bit out of the way. But with the free shuttle pickup, it's a great choice if you're willing to make the trip.

Partner

4/10

Poor

26 Oct 2015

James

Overpriced hotel. Wulai not worth visiting.

Positives:

-River view
-Reasonably nice decoration and rooms

Negatives:
-One of the worst meals I have ever eaten. The chef obviously had a licence to do anything he wanted. He should really keep to creating Tawianese dishes with FRESH ingredients and stop playing around with 'fusion' and failing miserably. It was free for a reason I suppose.
-Incredibly over-priced. Much better hotels in more interesting locations to visit in Taiwan. E.g Silk's Place in Taroko Gorge.

Partner

10/10

Exceptional

07 Oct 2015

Mich

Exceptional hotel, very comfortable, great service

Great service, very friendly hotel staff and good attention to details. Nice area even after typhoon. Would love to visit again when the water is clear.

Partner

8/10

Excellent

16 Jul 2015

Verified traveler

Good to destress!!

Was a good getaway to chill in the mountain. Probably should stay 3days 2 nites to explore the area. Easily assessible to the hotel by mrt then taxi.

Partner

10/10

Exceptional

09 Jun 2015

WAI HONG VICTOR

Modern, Quiet, Relaxing, Luxurious !!!

Excellent for people who wish to get away from the busy city life and have a peace of mind. Natural forest and river surrounding the premise. The hotel is tastefully designed. Exceptional french fine dinning. One of the best I've ever tasted.

Partner

10/10

Exceptional

10 May 2015

HYUNJU

Excellent

It was a great time staying st volando.
Everything was excellent.
From welcome tea and desert to spa and dinner and breakfast.
Room condition was good too.
I want to go again when I visit Taiwan.

Partner

8/10

Excellent

27 Apr 2015

adalin

nice n relax

nice view...nice room but outdoor spa too small. food n staffs very nice.

Partner

10/10

Exceptional

03 Feb 2015

Nicolas

Relaxing Getaway!

This was the first hot spring I've been too and boy was it an experience. We were greeted by the friendly staff with some afternoon tea, which was delicious, and then escorted around the property to check out what they had to offer. The whole place is gorgeous.

We stayed in the Rooftop suite and loved it. The mini hot spring in the bathroom had a view of the river and the mountain side - it was so relaxing! We tried out the chinese menu for dinner. The sparkling Taiwanese red wine was delicious!

I'll definitely be staying here next time I come to Taiwan!

Partner

10/10

Exceptional

28 Dec 2014

David

Wonderful hotel at a great site

We enjoyed the hotel so much I wish we booked more than one night, I will definitely come back and stay for more than one night.

Family

8/10

Excellent

27 Jul 2014

Verified traveler

Great resort

Small quiet and cozy plave to stay. We were caught in the typhoon but enjoyed staying in the room and spa.

8/10

Excellent

29 Jun 2014

Eric

Almost Perfect

Everything you would expect from a luxury hotel. Impeccable service. Great food and facility. Being so close to the road, there is a chance you will be in a room that is noisy (in the road side of the hotel on the upper levels). Every motorcycle and car going up that road in the middle of the night will become the music you have to sleep with. Besides that, be prepared to have your every request fulfilled to your satisfaction. Breakfast in your room. Not a problem.

10/10

Exceptional

04 Jun 2014

hchcheung

Great place to unwind and relax

Unassuming exterior led to a serene lobby with spectacular view of the river. I was most impressed with the demonstrations and shows by the artistic team on gong and drums, which provided spiritual nourishment with a touch of zen. A bit disappointed that the cultural tribal dance performance advertised on their website had to be arranged in advance 2 weeks ahead. Staff were friendly and efficient. In room hot spring tub of good size, and bath amenities were of superb qualities from L'Occitane. Only complaint was that the DVD player kept getting stuck and automatically rewinding every 30 minute or so, and the sofa was really not comfortable, with poor back support. Maybe with such nice environment, nobody bothers about watching movies...

Family

4/10

Poor

03 Jun 2014

Verified traveler

Friendly staff

Surprised to find this hotel qualified for Relais & Chateaux.

8/10

Excellent

31 May 2014

hchcheung

Resort with a touch of zen

The artistic team has infused a theme of zen with various drum and gong performances throughout the day which resulted in a sense of peacefulness and serenity in the resort. Superb cuisine provided in the two in house restaurant. My only complaints were 1) DVD player kept jumping backward repeatedly, and (2) sofa in the bedroom quite uncomfortable for watching movies.

Family

10/10

Exceptional

27 May 2014

sandy

Good hotpring hotel

Located about an hour's drive from Taipei city centre, Volando is a small hotel but offers pretty much everything a traveller needs. Great rooms and services. Nice environment. The only thing that could be better is wifi reception.

8/10

Excellent

19 Apr 2014

terence

Relaxing, pampering

Nice surrounding, clean rooms, exceedingly attentive staff.

4/10

Poor

07 Feb 2014

Ryang

I can see the formal glory..

Top price to pay for what we could see once could be a great hotel. Furnitures are dated and floorboards are lifting. Did not enjoy my night of sleep as my 'top floor room' is right next to the main road where I could hear motorbikes/buses hoonning up the hill. I've stayed at many other hotels which charges less but a lot more comfortable. The price this hotel charges is on par with Ritz Carlton but no where near worth the cost. Would not recommend to anyone.

Partner

10/10

Exceptional

16 Jan 2014

The tourist

Superb view and excellent service hotel

Words couldn't describe my wonderful experience, you need to be there to feel it and enjoy it!

8/10

Excellent

01 Jan 2014

65 year couple

Very nice and tasteful spa hotel

The small boutique hotel is located by the river with architecture that reminds us of Vancouver, lots of wood and stones. Unfortunately, the Wulai old town is run-down and tacky, so there was nothing much to see around other than hiking. It rained the whole 3 days we were there. The dinner was great but the American breakfast can be improved with a bit more choice on how eggs are prepared, and choice of bread. We did not like the Japanese style omelette.

10/10

Exceptional

22 Nov 2013

Alice

Excellent for all. It definitely worth the price.

Warm, friendly, and helpful staffs. Room, bathroom, and dinning area all faced to the beautiful river.The river color is as blue as those lakes of Canadian Rocky mountain. Everywhere is clean and peaceful. Music activities are touched to our hearts. The hotel package is full of surprising pleasant enjoyments. We love their afternoon tea, breakfast, dinner, midnight snack (room service), fruits, and snacks in room. Their massages services are wonderful too.

10/10

Exceptional

05 Jul 2013

Verified traveler

Hidden gem

Took a family trip to wu-lai and stayed at this beautiful hotel. We had 7 people in three rooms, and everyone was very happy about the trip. The only down side of the hotel is the location since its in the mountain, but it wouldn't be a problem if you're driving, or else you'll need to book the shuttle with the hotel from the nearest MRT station. The service, room, food, hot spring are all wonderful. the public pool of hot spring is quite old but its still pretty decent and spacious. After all, it is a very refreshing vacation we all needed. Will definitely recommend for someone who's looking for a very relaxing getaway.

Family

10/10

Exceptional

09 May 2013

Elise Yau

Luxury resort hotel with hot spring

The hotel has only about 20+ rooms. Renovation was very modern and stylish. Zero complain with our room. They gave me a room at \"corner\" which I can have a 270 view of the serene scenery. One problem with the hotspring is that the outdoor pool is too open. I believe more bush should be planted outside the hotspring. But the access to the Wulai Old Street is a bit dangerous - we had to walk on the car road.

10/10

Exceptional

09 Apr 2013

D Chew

Brilliant hotel

The rooms were great, they service your room twice a day which is great. The hotel staff were very helpful and friendly. Overall greatly recommend it.

10/10

Exceptional

03 Mar 2013

Dr k.b. Lim

Fantastic stay. Very zen. One of the best hotels I have stayed at. Great service.

10/10

Exceptional

04 May 2026

MEIHUA

Awesome relaxing experience

Partner

8/10

Excellent

30 Mar 2026

Yukihiro

お部屋は川沿いでお風呂も大変良いお湯で良かったです。大浴場も広くて開放的な露天風呂が良かったです。スタッフとのコミュニケーションで大失敗をしてしまいました。帰りの駅までの送迎バスの時刻で15分発を50分発と聞き間違えました。メモで確認をすれば良かったです。電話をしたと言われましたが着信はなく、その他の面でも顧客側に寄り添う意識は世界基準の四つ星と同等かと問われると少し疑問も残りました。お食事は美味しかったです。

Partner

10/10

Exceptional

23 Feb 2026

Chih-Hui

景色優美，服務親切

Partner

2/10

Poor

13 Feb 2025

Takako

スタッフは全く教育されておらず、ホスピタリティのかけらも、サービスの概念も全く無い。レストランが2タイプあるが、どちらも最悪。タイヤル族をフューチャーしていると謳っているが、冒涜に近い。ルレエシャトーだからと信頼して予約したが、ルレエシャトーも落魄れたものだ。
とにもかくにも、最悪。

Leisure Partner

10/10

Exceptional

12 Jul 2024

Chia Yu

除了交通一切都很好

Leisure Self

10/10

Exceptional

07 May 2023

Mayuko

事前の予約が必要ですがMRT新店駅よりシャトルバスサービスがあるので、便利です。
静かでとてもゆっくりすることが出来ました。ぜひまた訪れたいです。
大浴場の使い方が少し分かりにくかったです。もう少し詳しい案内があるといいと思いました。

Leisure Family

10/10

Exceptional

03 Oct 2022

Yorke

Excellent!

Leisure Family

8/10

Excellent

02 May 2022

chen-chia

人文的經營很用心,但是設備可能因為年久未再整理,感覺有些不搭; 節目很用心安排,但是環境腹地局限,活動範圍太小; 早晨湯池開放時間太晚

Leisure Family

10/10

Exceptional

07 Dec 2021

Verified traveler

舒服輕鬆療癒

一走入大廳聞到香氛精油，整個心情都放鬆下來，下午茶、晚餐、宵夜和早餐都非常好吃，房間內提供的音樂也很適合沈澱心情，真的可以感受到酒店希望入住的房客都可以享受生活，可惜這次沒看到生活儀式藝術表演，之後有機會一定會再來～

8/10

Excellent

06 Jan 2021

Verified traveler

高級住宿體驗

頂級住宿體驗，從代客停車、辦理手續、幫忙拿行李進房到介紹房間及整體飯店都非常棒，下午茶精緻好吃，大浴池則稍微普通，但有戶外浴池，在低溫中泡溫泉很舒服，唯一可以挑剔的是餐點部分，感覺食材都很高級，但呈現出來的味道很還好，有可能是我們自己口味不合，但晚餐上菜速度實在太慢，整體吃完大概要2小時，難道是因為是法式的所以連上菜速度都要法式?早餐一樣也是口味上沒有很喜歡，但整體餐點的呈現方式都是很高級根與有質感的，床的部分非常舒適無可挑剔，房內飲品皆免費，浴室硬體及備品也都非常高級舒適，唯一小缺點是浴池是用石頭材質砌成的，可能當天真的太冷，熱水竟然無法維持，導致熱水放滿後呈現上面水很熱，下面卻是溫涼的水溫，真的不誇張，一直狂加熱水也一樣，而且會導致上面的水溫太高，這種現象還是第一次遇到，石頭沒泡到水的部分也冰的可以，所以合理推測是石頭導冰的速度過快導致的。整體來說仍是非常棒的體驗

Partner

10/10

Exceptional

07 Dec 2020

Chih Chun

環境優美、硬體需更新

飯店整體來說佔地不大，比較無法飯後散散步。
但服務人員的態度優良，很專業。
房間裡有一點濕，所以有點味道，但有除濕機，就稍微好點。
但整體來說是不錯的。

Partner

8/10

Excellent

01 Nov 2020

Chi chen

餐點真的很有水準。好吃，

Partner

10/10

Exceptional

30 Sep 2020

Meng-Liang

整體來說是好的只是不巧遇到飯店消毒房內有死蟑螂撇除蟑螂是滿分住宿

Partner

10/10

Exceptional

28 Jul 2020

HaoHsin

服务非常惊艳。

Friends_and_family Family

10/10

Exceptional

21 Apr 2020

Hui Chen

住宿佳

住宿佳

餐飲尚可

Partner

8/10

Excellent

13 Apr 2020

Hsin Yu

Nice place for relaxation

Nice place to relax

Partner

10/10

Exceptional

06 Feb 2020

YIPING

很棒的渡假休養的飯店，還有美食可以享用！

Friends_and_family Family

8/10

Excellent

12 Jan 2020

CHIH HUNG

尚待加強

以這樣的房價住宿品質尚待努力

Partner

10/10

Exceptional

02 Jan 2020

YOONKYUNG

완전 굿굿!!

호캉스 제대로 할수 있는 곳입니다.
매년 갈 예정입니다.

Friends_and_family Friends

2/10

Poor

01 Jan 2020

Kai ho

超爛的飯店

我是訂一大床！！超爛的～大包小包到那邊！才說只能兩張單人床合併～25000一晚的水準我也是見識到了

Partner

8/10

Excellent

27 Dec 2019

Verified traveler

還好

不過不失吧，畢竟酒店也比較老，確實有一點老化了，但同區最好的酒店仍是你，雖然價格有一點貴。

Partner

10/10

Exceptional

23 Dec 2019

Verified traveler

하나부터 열까지 완전 대만족
오후에 잠시 마을 구경할 돈만 있으면 따로 돈이 필요없어요~
너무 행복했습니다

Leisure Partner

10/10

Exceptional

20 Dec 2019

Verified traveler

服務景觀餐點都一流，很滿意會想再次入住！
唯一小缺點是我預定時備註希望是低樓層但最後是最高的七樓，感覺比較意外，但瑕不掩瑜。

Leisure Partner

10/10

Exceptional

20 Dec 2019

Verified traveler

A very nice hotel in the Wulai area. The hotel is well designed, with art work or artistic decoration everywhere. The price of the room include 4 meals, in addition to dinner and breakfast, you also have afternoon tea, and a light late supper. There is a good show at 3:30pm outside the café where you have afternoon tea. A very good show, don't miss it.
The dinner is also nice. They attended to details such as preference or allergic to food. The hotel would ask you well before you check in.
Our room is facing the river, with a nice view and very quiet. Book a room with a river view, and don't forget to spare some time to enjoy the view.
The hotel is a short wall from the Wulai old street, about 5-10min. Not a difficult walk, however, it is along a busy country road, with narrow pavement. It would be better if the hotel could provide shuttle bus to and from the Wulai old steet, so that the guest could avoid walking on this busy road.
The hot spring bath is good, as expected for a hotel of this price range. However, the sauna rooms (both hot and dry) are disappointing. The temperature is too low for a decent sauna. And, the rooms seemed not well maintained.
The price of the hotel is extremely expensive. Given the meals, services, shows, hot spring, river view, etc., this is understandable.

Partner

10/10

Exceptional

16 Dec 2019

Verified traveler

還算滿意

床墊有點硬，空調有點對著頭吹，其他都很不錯

Partner

10/10

Exceptional

06 Dec 2019

Verified traveler

沒有不滿，十年來也不時會入住，是我在台灣最愛的溫泉酒店，我必定會再來，希望晚餐的食材可以再豐富一些便更好了

Leisure Friends

10/10

Exceptional

03 Nov 2019

LIN

環境優質放鬆身心服務態度佳

Partner

10/10

Exceptional

13 Oct 2019

Verified traveler

滿意

住宿環境晚餐氣氛很好惟價格真的很高

Family

10/10

Exceptional

10 Oct 2019

Verified traveler

清潔で、窓から望む風景も素晴らしい

Leisure Family

10/10

Exceptional

29 Sep 2019

Verified traveler

リラックスできました

MRT新店駅から宿泊者向けのシャトルバスサービスがあり、台北市の中心部から1時間余りで想像以上に手軽に行くことができました。
館内や部屋は落ち着いた雰囲気で、静かにリラックスして過ごすことができました。インテリアも、先住民のタイヤル族の織物などが使われていて素敵でした。宿泊中に太鼓等のパフォーマンスがあり拝見しましたが、とても印象的な内容で良かったです。
フロントの方は英語を話されるのでコミュニケーションは特に困りませんでした。
スタッフの皆様には親切できめ細かなサービスをしていただき、食事も苦手な食材などについてご配慮いただき、大変快適に過ごさせていただきました。
またいつか、ぜひ伺いたいと思います。どうもありがとうございました。

Partner

10/10

Exceptional

28 Sep 2019

Shuk Hang

Relaxing

Check in quick and and easy. The staff are friendly and cheerful. After an hour travel from airport, the beautiful view at the lobby makes u relax. The room is clean and the view is fantastic. The hot springs in room is nice. The meals are included, it’s good. We also do massage in hotel. It’s a very relaxing place.

Partner

10/10

Exceptional

17 Sep 2019

Verified traveler

日本語を話せるスタッフがいないので少し不便です。サービスとしては色々充実していてのんびりできるのでまた利用したいです。大浴場の使い方がよくわからなかった。準備が間に合ってなかったのでタオルとかが無かった。時間にルーズなところがある気がします。

Leisure Family

10/10

Exceptional

11 Sep 2019

Feron

寧靜、友善、美食、伸展、温泉

Partner

10/10

Exceptional

12 Jul 2019

Verified traveler

环境很好很舒适

Friends

10/10

Exceptional

06 Jul 2019

Huifang

會令人想再度入住的好住宿體驗

自行開車會協助泊車，整個環境舒適乾淨，一泊二食的晚餐非常好，早餐份量很足，會想再度入住，是近台北渡假放鬆的好選擇。

Partner

10/10

Exceptional

13 Jun 2019

Xun

很用心的服務，環境優美

10/10

Exceptional

01 Jun 2019

Byurira

Amazing:)

Amazing !!!! BEST EXPERIENCE EVER !!

Partner

10/10

Exceptional

27 May 2019

Verified traveler

ゆっくりできました。

リラックスして息抜きするのによいところだと思いました。都会の近くの温泉地にありながら、リゾート地のヴィラのような雰囲気と言えばわかりやすいでしょうか。晩ご飯のフランス料理、朝ご飯（中華料理を選択）とも豪華でとても美味しかったですし、ゆっくりできる部屋、お風呂、目の前の川の景色なども素晴らしかったです。天気が悪かったので、周辺を回っていませんが、それは次回の楽しみにしたいと思います。

Partner

10/10

Exceptional

11 May 2019

Seoyeon

완전 만족

정말 세심하고 만족스런 서비스와 시설. 또 방문하고 싶음

Friends

10/10

Exceptional

25 Apr 2019

QI QI

沒有賣迎賓的馬告茶比較可惜

6/10

Pleasant

20 Mar 2019

Verified traveler

滞在中のアクティビティは魅力的でした。アフタヌーティー、ディナー、夜食、朝食、客室のフリーのドリンク、温泉のお風呂ととてもよかったです。ディナーのフレンチが日本でのフレンチと比べるとどうしても見劣りしてしまいました。この価格帯だと日本でも選択肢が多いのでメインがもっとよくならないと次にいこうという気持ちにはなりませんでした。多種にわたるサービスは魅力的ですので、メインのディナーがよくなるとまた行っていいなという気持ちで出発いたしました

10/10

Exceptional

26 Feb 2019

H.W.Cheng

Great Service and In-room amenities, Excellent french dinner!

Leisure Partner

10/10

Exceptional

26 Feb 2019

Verified traveler

Excellent location and services; very caring hotel staff; meals were exquisite and delicious; rooms and facilities were very nice too but they seemed to be getting old. This was our second time staying in Volando. We are happy to go back.

Partner

10/10

Exceptional

22 Feb 2019

Wu

員工親切友善, 服務態度良好. 房間舒適寧靜, 景觀一流. 法式晚餐水準甚高, 早餐有中或西式選擇, 兩者都不錯. Spa設施及按摩師手法亦十分好, 但價格貴了一點點, 不過值得一試. 整體而言十分好.

Leisure Partner

6/10

Pleasant

18 Feb 2019

Connie

酒店比較舊和老化，有待維修，房間好一般，又不太乾淨，大浴場水不夠熱，酒店冇圖片咁靚，個晚餐還可以，以咁嘅價錢可以有更好的選擇，真心覺得不值

Leisure Partner

10/10

Exceptional

12 Feb 2019

Verified traveler

Un côté insolite et reposant

Très bel établissement avec hot Springs. Personnel très accueillant. Le restaurant n est cependant pas à la hauteur de la qualité des prestations hôtelières.

Partner

6/10

Pleasant

06 Feb 2019

Verified traveler

對羅萊夏朵的會員感覺失望，硬體已經老舊須要改善

Family

8/10

Excellent

28 Nov 2018

Verified traveler

食事がイマイチなのが残念でした。温泉とエステとセレモニーは、最高でした。