Wildwood Snowmass Hotel

2/10

Poor

13 Aug 2025

Jessica

Save your money!

Only one room key worked. The bed was uncomfortable, and only one pillow. Found toe nail clippings in the bathroom. Oh and apparently this hotel is “permanently closed.”

Friends_and_family Friends

10/10

Exceptional

10 Aug 2025

michelle

Stayed at Vieline as Wildwood was closed. Upscale hotel. You were greeted with ton of friendly service. Upon checkin you were offered champagne. The room was nice. The AC unit was very loud and the in room phone did not work. Overall the hotel was nice.

Leisure Friends

10/10

Exceptional

20 Jul 2025

Irena

Place of peace and relaxation

Your team is very willing and hard working. With flare, professionalism and kindness aiming to make one’s stay stress free, easy and fun. Thank you for your hospitality, smiles and goodwill!

Partner

10/10

Exceptional

01 May 2025

mark

Awesome spot, fix hot tub

Leisure Self

2/10

Poor

19 Apr 2025

Stephen

Dirty and run down

Leisure Self

2/10

Poor

10 Apr 2025

charles

Place is a Dump Marriot should be ashamed !

6/10

Pleasant

09 Apr 2025

Shane

Clogged toilets stagnant air in the rooms

Friends_and_family Friends

2/10

Poor

30 Mar 2025

Elizabeth J

Awful place

Disgusting hotel. Filthy dirty, shower water removes either scalding hot or ice cold. Hot tub was filthy and cold.

4/10

Poor

30 Mar 2025

Henry

TV did not work, internet was too slow to use/unsecured, both hot tubs were out of order, the \"heated\" pool was freezing cold, no cleaning services provided. Wouldn't have cared except for the fact that I was charged $50 in \"resort\" fees even though 80% of the amenities were out of order and the rest cost additional (literally even the pool table in the lobby).

Friends_and_family Friends

10/10

Exceptional

29 Mar 2025

Amanda

Evan’s customer service was stellar!! He was fabulous and all knowing!

4/10

Poor

28 Mar 2025

Karl

Dated, very dated. Bottom sheet did not fit bed, came undone.

Leisure Partner

2/10

Poor

25 Mar 2025

Harriet

We booked a 'suite' with a bedroom and fold out couch.
Sofa bed mattress was horrible! Springs were sticking out. They offered a rollaway bed. Ok, but it took lots of space.

NO COFFEE! They did not have coffee for the Lilly machine in our room. After 3 days of requesting another coffee maker, then finally brought a K cup machine. Told us coffee would be in the lobby by 7 am each day. First day, they told us to walk to another hotel and get coffee. It felt like we were stealing from the other hotel. Other days, coffee finally available 7:30 or later. No creamer, no caffeinated tea.

In general, the property was not very clean. Stairwells were filthy. Elevators had trash in and around them.

Requested trash and towel service. Did not occur for 2 days. Then I had to go to the front desk and demand that someone come to our room.

Bedroom and bath doors squeaked loudly. Front door did not automatically close - you had to pull it closed and double checked that it locked.

Location was convenient to the ski slope and Snowmass Mall (stores, restaurants).

Leisure Family

10/10

Exceptional

23 Mar 2025

Joseph

Location was great

Leisure Friends

6/10

Pleasant

23 Mar 2025

Larisa

It’s an old hotel capitalizing on its closeness to the ski lifts. The room was tolerable. The worst part was the loud music until about 1:30 am from the restaurant across the street. No breakfast. $30/day parking. However, the skiing was great, and they let us in around 11 am.

Leisure Family

6/10

Pleasant

21 Mar 2025

Verified traveler

Could use updating and physical cleaning/help

The hotel was steps from the ski resort, which was awesome, but the hotel itself needs updating and more physical help. It was not well cared for, several cups and bottles were sitting on the railing outside the rooms in various places and not picked up for the entire 4 days we stayed there. Our bathroom had hair on the floor when we arrived and no shampoo or conditioner. No one was at the front desk when we arrived during the night and we had to hunt someone down at the hotel nearby to come and check us in. And one day I went to use the lobby restroom and there was no toilet paper in all 4 stalls. But despite all that, we still had fun on our trip.

Friends_and_family Family

6/10

Pleasant

18 Mar 2025

JOSE

Nice

Leisure Family_with_children

2/10

Poor

17 Mar 2025

Jesus

The accommodations were far below expectations—dirty rooms, uncomfortable beds, and broken amenities. The staff was rude and unhelpful, making even simple requests feel like a burden. The service was slow, and housekeeping seemed nonexistent.
Overall, a terrible experience that I wouldn’t recommend to anyone.

Leisure Family_with_children

2/10

Poor

16 Mar 2025

Verified traveler

Bulldoze this dump

Can’t say enough bad things about this place. Filthy, loud, gross.

Friends_and_family Family

6/10

Pleasant

13 Mar 2025

Kimberly

Great location, property and staff need help!!

The property needs a lot of work. The elevator is dirty and stinks. My room was very rundown, there was trash and crumbs under the bed. The pillows were low quality. The lighting in the lobby very poor.
I asked employees various questions, the gal who works the front desk, very helpful. One of the guys seemed like he could care less and his response to several of my questions was \"I don't know.\" I am sure they are paid low wage so you can't blame them.
I also asked twice to have the gym unlocked one day, never unlocked and seemed like they didn't have heat on, it was as cold inside as it was outside.

I was there to ski, and I can say the location is great!

Friends_and_family Friends

8/10

Excellent

11 Mar 2025

Harrison

Ski Trip 2025

Good for the price point. Was very close to everything that makes trip fun. No need to rent car because of location so close to restaurants and shopping.

Friends_and_family Family

2/10

Poor

10 Mar 2025

Greg

I’ve seen cleaner Frat Houses

If you’re looking to stay at a Frat House this may be the place for you. Upon checking in I had to take a used sheet off the floor board heater so that the entire building didn’t burn down after that gross experience we went to use the hot tub that somehow had leaves in it from the Fall and we were there in late February. The hot tub was missing as many tiles as it actually had in place. Next of the gross list was pulling enough hair from the drain in the tub so that water could go down before flooding the bathroom. Not to mention the terrible construction, the broken faucet, missing hooks, doors that didn’t latch.

Manager attempted to make it right but credited one night of our stay at a lower rate than we paid. Absolutely the worst accommodation I’ve seen.

Friends_and_family Family

4/10

Poor

06 Mar 2025

Pablo

My stay at Wildwood Snowmass was disappointing overall. The cleanliness of the property was below expectations, with noticeable issues that made the experience less comfortable. Staff and service were particularly lacking, with poor attentiveness and unhelpful interactions. The condition of the property and its facilities were also subpar, reflecting a need for better maintenance and upgrades.

On a positive note, the area around the property was convenient, with good access to shopping and dining options. The location itself is walkable and offers easy parking, which was helpful. However, these benefits did not make up for the overall poor experience at the hotel. I would not recommend this property unless significant improvements are made.

6/10

Pleasant

04 Mar 2025

Lawrence

Ok for a last minute plan.

10/10

Exceptional

03 Mar 2025

Mark

This is your basic ski lodge. The rooms are nothing fancy, but they are clean. The hot water worked, the heater worked I was wondering if I had made a bad choice after seeing some of the reviews. I did not. it’s a short walk to the slope. Free buses are 200 feet away. Restaurants surround this property. I just booked another trip there. The staff was friendly and helpful.

Leisure Partner

8/10

Excellent

01 Mar 2025

Chuck

It's an old hotel that has had some renovations but still shows it's age. The hot tub was functional but looking ratty. Staff was friendly and the ability to use the airport shuttle from the hotel next door was nice.

Leisure Family

6/10

Pleasant

28 Feb 2025

Leonardo

A tired hotel with comfortable beds, hot water, and steps from skiing.

Friends_and_family Friends

2/10

Poor

24 Feb 2025

Sean

Gross

6/10

Pleasant

24 Feb 2025

Verified traveler

It’s an old hotel that’s been renovated. Some things, like gaps under doors, aren’t that great. Parking is terribly tight & resort and parking fees are absurd.

Friends_and_family Family

2/10

Poor

23 Feb 2025

Matt

Awful Experience. Wouldnt stay. Management Sucks

Awful experience that other guests had. Showed up to check into the hotel at 10PM and no one was at the front desk. The number didnt work. Took 1h for someone to show up to check us in. Got into our room and our sheets were dirty. No soap. No toilet paper.

One guest was stranded at the airport and didnt get picked up. Others didnt have their rooms ready till 9pm. Others couldnt check in. Attitude for the evening shift was awful.

Management didnt care.

Friends_and_family Family

4/10

Poor

22 Feb 2025

Nicole

Honestly was really disappointed in the condition of our room. Stains all over the furniture, door wouldn’t completely close, bathroom smelled. Just a bit of a bummer but the staff was so kind and wonderful. They even let us check in early!

Friends

4/10

Poor

22 Feb 2025

Tammi

Not worth $200 per night. Bill was $487.

Unfortunately, we did a walk-in and were told that they couldn’t give us the standard price without going online. So I did and by the time I came back five minutes later saying that it would not connect that I had to leave a message at the reservations desk, they had given away the last room. They did eventually agree that they would open up another amazing room that theyhad said five minutes before that they didn’t have more than one room available. The lobby was extremely dirty. Both the carpet and the furniture were badly stained. It just did not look very warm or welcoming. The bedroom furniture was built out of plywood and nails with a mattress sitting on top of it and a pegboard painted white for the headboard. And rope pulls at the base of the bed to pull drawers out of the plywood frame of the bed. The hot water took five minutes to reach the faucets. We finally gave up and went to lunch decided that we needed to find elsewhere to stay.

Friends_and_family Family

8/10

Excellent

22 Feb 2025

Jason

Fine for a budget motel in Aspen/Snowmass. Location is excellent. Would not be surprised if they took a wrecking ball to this place and built something new. Lots of potential for a remodel or something like the new Grand Hyatt in Deer Valley.

Family

4/10

Poor

21 Feb 2025

Meredith

Dirty, loud, uncomfortable - not a good spot!

This might be an ok option if you're looking for a dirty hostel-like setting, but it was borderline disgusting and not anywhere close to worth the price. Love Snowmass, have been here many times, would never stay here again.

I traveled with my 9-year old son for a quick ski trip.
PRO: good location, great airport shuttle service via the Viewline (sister property), friendly and helpful front desk staff.
CONs: rooms was filthy when we arrived - like literal dirt in the tub. No housekeeping for the 4 days we stayed there, ran out of toilet paper. radiator in our room broken so constant banging/clinking. Walls are paper thin and the rooms on either side of us were overflowing with folks who stayed up all night partying -- don't begrudge them their fun, but we were awake all night every single night. No overnight desk staff so no way to lodge a complaint, and the walls are so thin that even if they had been speaking in normal voices, instead of blasting music and screaming, it would have sounded like they were in our room. Coffee maker in our room but no coffee and was told the hotel was out, so couldn't get any.

Bottom line -- this is a bare BARE bones option, for those who aren't looking for cleanliness or quiet.

Friends_and_family Family

10/10

Exceptional

20 Feb 2025

sophia

Great stay

4/10

Poor

19 Feb 2025

Gilberto

The property needs major renovations. Its old and dirty. The shuttle service is terrible. The rooms are not cleaned properly. Amenities are dismal. The photos published are decieving.

Leisure Partner

6/10

Pleasant

18 Feb 2025

Jeff

Close to slopes. Very dated rooms but ok for me. Half the price of Viewline. Women probably won’t care for it.

4/10

Poor

15 Feb 2025

Brian

Old not very well maintained property. If just there to ski and sleep, it is fine. Do not expect any extras.

Leisure Family

4/10

Poor

09 Feb 2025

Shannon

This property was run down and outdated for the price I paid. Floors were dirty. Deluxe room was a dump. Breakfast was decent. Staff was friendly. I do not recommend.

Business Self

2/10

Poor

08 Feb 2025

MICHAEL

Place is in horrible disrepair! Thermostat doesn't work ! Room 75 degrees in the winter, despite thermostat not working ! Very loud, was awoken several times in nite by knocking pipes and fans of young adults who were obviously workers ! Got off work and were obnoxious in the halls at 2am and 4 am ! Had to hear about there workday/nite outside my door!

Business_and_leisure Family

4/10

Poor

08 Feb 2025

CALIN

3 night stay
No cleaning or room refresh!
No bedding on arrival
Room with broken wall panels
Heating not working

Leisure Family

6/10

Pleasant

08 Feb 2025

Justin

Dated, simple for the cost. Pricy parking. Loved the location

6/10

Pleasant

03 Feb 2025

prim

I like your bed

4/10

Poor

03 Feb 2025

Verified traveler

better off somewhere else

Okay stay at the Wildwood. Older, barely updated accommodations in Snowmass. We had to change rooms immediately due to booking a 2-bed and were given a king bed only room. Definitely mold in the shower drain requiring keeping the bathroom door closed at all times, still woke up with swollen glands and a headache.

Friends_and_family Family

4/10

Poor

02 Feb 2025

Charles

Chose the Wildwood for its excellent location and good price. But found the rooms are in poor condition with broken lock on door, loose faucet handle, stained furniture and generally not very clean. Asked for maintenance on door lock day one, never happened.

Leisure Partner

2/10

Poor

02 Feb 2025

Vincent

Horrible stay.

6/10

Pleasant

02 Feb 2025

Howard

economical for the area. very easy short walk to slopes. very easy access to mall, restaurants, shopping.NO housekeeping unless you pay extra $25/day and ask in advance. No routine change of sheets or towels. No breakfast in hotel restaurant. ( but multiple options within a few hundred feet of hotel )

4/10

Poor

31 Jan 2025

Kayli

Great area to walk around the snowmass area. Some staff were great and some were not helpful at all.

Leisure Friends

2/10

Poor

29 Jan 2025

mark

Check in is terrible. We arrived at noon and they made us wait 4 hrs before getting us in our room. No regular coffee was available for the room. They should be more accommodating

Leisure Partner

4/10

Poor

27 Jan 2025

Verified traveler

disappointing stay

Our heater didn't work in our room, and took a while to get it fixed before we were warm again. Check in was a nightmare as well, was told we would be able to check in by 4pm at the latest, our room wasn't reeady until after 5, which caused us to miss our reservations we had made that evening

Friends_and_family Friends

6/10

Pleasant

27 Jan 2025

Matthew

There were some hairs by the bathroom sink and hairs on the bathroom floor. Call the front desk, which often took numerous calls to get through to somebody. All they did was come and make the bed hairs were still there. Also a problem with the heat it was between 63 and 65° for the first two days until I’ve asked five times to finally get a space heater Would not recommend this hotel

Leisure Self

4/10

Poor

23 Jan 2025

Verified traveler

Really needs TLC/help

When we arrived in the room, we found the window open and we were not able to close the window since the crank for the window was missing. Advised the front desk and they said it would be taken care of. It never happened.
The remote for the TV was missing. However, a friendly member of the maintenance staff provided us with a remote. There was only a 1/2 roll of toilet paper (on the roll) and no spares. Fortunately, the same maintenance personnel assisted. (I wish I had noted their names because they were the best part of staying there.
The hot tub did not look clean. It needs repair and the second hot tub looked out of service. There was an excessive amount of chlorine in the hot tub. Also there were no towels use in the hot tub/pool area.
Theres more that I would add, but this is taking up my time and you are not paying me for this service.

Friends_and_family Friends

6/10

Pleasant

22 Jan 2025

Ramon

Place is very old and the room are not that comfortable for the price they charge

Business Partner

2/10

Poor

20 Jan 2025

Markayla

This place was God awful. Sooo dirty! Carpets were filthy, bathroom spaces and tables were not very clean. I didn’t even dare take a shower here. I killed a bug crawling on the wall! The bed seemed clean and comfortable, which was the only thing I really needed. I stayed here because my flight got cancelled the day before, and just needed somewhere to rest until I flew out the next day. Awkward furniture and room decor. The guy at the the front desk was super sweet, and was very accommodating. Wouldn’t NOTTTT recommend staying here unless it’s very short.

Leisure Self

6/10

Pleasant

19 Jan 2025

kevin

cheapest hotel in snowmass, only plus

blah

Partner

8/10

Excellent

17 Jan 2025

Jacob

Room smelled a little and wasn’t so clean but had everything you would need, for a cheap stay on mountain it’s a solid option.

Self

6/10

Pleasant

16 Jan 2025

arif

Good location. Convenient for my meeting location

Business_and_leisure Self

10/10

Exceptional

15 Jan 2025

Dean R

Nice and comfortable hotel

Business

4/10

Poor

12 Jan 2025

Brad

So the suite was not vacuumed and we found a finger nail. Also 2 of the shower knobs were missing screws and the ceiling lights by the front door didn't work.

Leisure Family

8/10

Excellent

11 Jan 2025

John

Clean and comfortable in the perfect location. Property is dated and a little run down. Service was pretty average. Great price.

Leisure Family

4/10

Poor

10 Jan 2025

Sharon

Great location Poorly managed. stains on furniture spa tub and fireplace mot working
No bedding for 3rd person in suite No coffee pods No housekeeping during stay
Overcharge to credit card eventually deleted after compllaint

Leisure Family

10/10

Exceptional

08 Jan 2025

Tailyn

Had a nice stay, will come again. Didn’t have any problems with the room. Perfect spot with everything walking distance.

Leisure Partner

4/10

Poor

04 Jan 2025

Sharawn

The room was not cleaned properly, we asked for service no one came we also asked for our fireplace to be looked at no one came the tub filled up while using the shower the window in our room looked as if someone was trying to break in and no responses to our complaints.

Leisure Partner

10/10

Exceptional

03 Jan 2025

SELENE ANNET

Nice and clean

10/10

Exceptional

03 Jan 2025

Samia

Very friendly staff, good location, very comfortable room

Leisure Friends

4/10

Poor

03 Jan 2025

Grace

Exterior looked nice but the rooms were not! Staffs not that friendly. Cleaning services knocked on our door at 9am when checkout was at 11! They hovered around until we left the room!

Leisure Family

2/10

Poor

02 Jan 2025

robyn

Have stayed here many times. For the price I have never expected a lot, but location is amazing and because of that I don't have high expectations because as I said price wise it is a good deal. This stay however was miserable. I reserved a room with two beds and a balcony. The room we were given had two beds no balcony. The door would not shut the toilet didn't flush, and no phone. We immediately requested a new room and were told that they were fully booked and had nothing else despite being told at check
In that they were still cleaning rooms if we wanted to wait. Finally, they gave us a room that they said was intended for a resort employee. I think this room was possibly worse. There was only one double bed. No chairs for the table, no bedside table. A toilet that flushed but after every use we had to go into the tank to get the water to stop running. No outside lighting which made getting to the room at night a little scary. I will say that the front desk employee, Ada, was extremely apologetic and made attempts to correct our problems. At checkout I expressed to Evan, another desk clerk my frustration and showed him photos of the sparse room. I asked that they provide some discount or waive the resort and parking fees or possibly comp one night. We were there for four nights. Despite all of this I will return to this property because the price can not be beat. That being said I do expect my room to be habitable.

Leisure Family

8/10

Excellent

01 Jan 2025

James

Totally adequate ski in / ski out ( a few steps from the runs ) close to everything. Clean and close to parking.

Leisure Family

4/10

Poor

30 Dec 2024

Anthony

This is my third time staying at this resort and it will be hands down my last. First, I understand that check in time is at 4p. I arrived early and the front desk associate took my name and number and said she’d call me once the room was ready. I waited patently in the lobby until just after 4p and had to approach the counter and ask if room was ready. Of course it was ready and no one bothered to call me. However, the 2 agents manning the desk had plenty of time to chat and play on their cell phones.
The room was old and dated. There are no power outlets or USB charging ports near the bed. Instead, there are two power strips on each side of the bed. The power strips are connected via multiple extension cords that are tossed under the bed. If this isn’t a major fire hazard I’m not sure what is. There is no counter/vanity space in the bathroom so there’s no where to place your toiletries. Lastly, the noise of guests running back and forth outside at all hours of the night is crazy. Add to this people talking all night outside. This hotel is equivalent to the Roadway Inn, except that they charge 5 times the price for a room.

Business Partner

6/10

Pleasant

30 Dec 2024

Patricia

Nice staff
Staff doesn’t answer phones

6/10

Pleasant

30 Dec 2024

Kaitlyn

Parking is not included, it's $30 a night but I was charged $56 for one night. Keep that in mind when booking here

Leisure Partner

6/10

Pleasant

29 Dec 2024

Lee

Meh

Staff slow not a lot spoke English

Friends_and_family Family

6/10

Pleasant

29 Dec 2024

Verified traveler

This was a very unusual hotel stay.

This was a very unusual hotel stay. It took an hour to check-in and get a parking pass and I still had a ticket when I went to leave the next morning. The pillows are very thin but the room was comfortably warm. It was not specified that the rooms were exterior, that they were not accessible from inside the hotel. We got on the elevator from the lobby and went up to our floor where the door opened to an outside walkway where the room was entered from. I don't mind these kinds of hotels, but it should be clear in photos and description. Noone was at the desk for check-out, I had to call a number posted. There was some confusion about our room, I was told that I could not have been in the room I was in because it was under someone else's name. After being put on hold twice and talking to e people, it was discovered they thought I was at a different hotel. it took 20 minutes to check out. One night's stay was $460 once resort fees, taxes, and self-parking are added.

Friends_and_family Family

6/10

Pleasant

27 Dec 2024

Matt

Friendly folks, older property

The room was very clean, but the lobby needed attention. There was a used cup sitting on a side table when we got there at 2:00pm and it was still there the next day when we left, along with some random paper trash scattered on the floor that was there as well. The check in process was easy and the desk staff was very friendly. They tried to give us a regular king, but I presented the email confirmation showing the one BR suite and we got what we needed (traveling with two teens).

Friends_and_family Family

6/10

Pleasant

27 Dec 2024

Raul L

They charge for parking and no water in one of rooms

Family_with_children

6/10

Pleasant

27 Dec 2024

eleno

1st snowmass villiage

It was not bad, a roof, warm and stuff worked, i wouldve like to have breakfast in the hotel itself, the breakfast i did have was spendy ( 2 burritos and 16oz coffee 55 dollars not including tip) and at another hotel, aside that (christmas time) things closed early i understand family first, thank you, but i will make a different selection next time.

Friends_and_family Family

4/10

Poor

25 Dec 2024

ila

The cleaning team knocked on the door at 7:30am and again at 8 am while their check in is 4 pm. Why would you do cleaning so early if my checkout is 11am and you don’t let guests check in before 4pm!

Leisure

4/10

Poor

23 Dec 2024

Siddharth

Poor experience
Bad staff, stinky room

10/10

Exceptional

23 Dec 2024

Justin

Great stay

Leisure Partner

6/10

Pleasant

22 Dec 2024

chris

It is an older building showing its age.

Friends_and_family Family

2/10

Poor

22 Dec 2024

Mario

Hotel downgraded my stay and didn’t reimburse me.

Paid big bucks for the room. When I arrived the room of order, not functioning for us to stay. The hotel downgraded me to smaller room with the size not adequate for my family. They didn’t reimburse me any money for the downgrade. No credit , nothing. The beds were small.

Friends_and_family Family

4/10

Poor

16 Dec 2024

Michael

Getting a person at the front desk was always a 15-30 minute wait. The front desk staff was not knowledgable of the property and couldnt not even tell me where my room was located. I would definitely NOT recommend.

Business_and_leisure Self

2/10

Poor

16 Dec 2024

Evan

When we originally arrived at the property we got there at 3:50, they told us we couldn’t check in yet because check in wasn’t until 4 o’clock -___- lol not the end of the world. Then when we checked in, they double charged me for the room and double charged me for the security deposit. While staying at the property, I notified the staff about the charges, they were very confused and had no idea how to handle the situation. They told me to talk to their manger when he gets in later. After talking to him they said the charges would be refunded. 10 days goes by and after multiple calls they still haven’t refunded anything and hung up on me today. Avoid this hotel like the plague.

Leisure

10/10

Exceptional

14 Dec 2024

Giorgina

I had one of the best vacation ever nice and clean property

Leisure Partner

2/10

Poor

10 Dec 2024

Verified traveler

I had a street view, it's old outdated, front desk older man not friendly at all.

Business

8/10

Excellent

08 Dec 2024

SEIJI

Nice location to access slopes.

Leisure Self

4/10

Poor

07 Dec 2024

James

Remote parking, noisy, hard to sleep and hot tub and pool are outdoors.

10/10

Exceptional

01 Dec 2024

Aaron

I enjoyed the atmosphere and scenery.

Leisure Self

10/10

Exceptional

30 Nov 2024

Kenneth

The only negative I have was the check in process which was slow and without clear instructions. Otherwise, great facilities, great location and convenient dining options nearby.

Leisure Family

10/10

Exceptional

30 Nov 2024

Jazibe

We love it

Leisure Family

10/10

Exceptional

20 Nov 2024

danielle

Overall it was a great experience.

2/10

Poor

14 Nov 2024

Kenny Fonseca

To start, I will say that what I saw in the hotel's advertising photo is not really what I found there and I am very sorry to say these things, but it is the truth. To begin with, I will say that we arrived and there was no one at the reception; the entire reception area had only one light on, everything else was off. It seemed like I had entered a movie set and there was a sign that said \"call this number\". We had to call that number to check in, which seemed unusual to me. Then, we had to go down to the lobby area to use the only microwave in the whole hotel, as there was none in the rooms. Adding to all this, the water in the bathtub almost filled up to ankle height because the water did not drain smoothly, which started to encourage us to leave the hotel, thus losing a lot of money for the five-day rental I had made. I say this from my perspective; maybe what you are reading does not share my opinion until you get there, and I hope they change at least some of the things I am commenting on.

Leisure Family

6/10

Pleasant

03 Nov 2024

Jason

Karen is great but the other people at the facility are very rude and very unhappy with everything .

Business

6/10

Pleasant

25 Oct 2024

Milind

.

Leisure Family

2/10

Poor

21 Oct 2024

Brandon

Waited over 45 minutes for someone to show up to check in or answer the phone number provided. The room was in disgusting shape

Leisure Partner

4/10

Poor

17 Oct 2024

John

It’s an older facility that looks like it was updated about 20 years ago and hasn’t been touched since. I don’t mind if rooms are old if they are clean. This one was not clean. I don’t know that we would stay there again.

Leisure Partner

10/10

Exceptional

16 Oct 2024

Jon

It was perfectly located for my purposes and close to entertainment and food options.

Leisure Self

6/10

Pleasant

14 Oct 2024

JESUS DANIEL

No ac unit, no one to help in the front desk

Leisure Family_with_children

2/10

Poor

13 Oct 2024

Mohan Vamsi Reddy

I was not give ln the room i booked.

Leisure Family

4/10

Poor

13 Oct 2024

Matthew

You get what you pay for…

All I can say is “you get what you pay for”. This IS a budget option in snowmass but I still expect cleanliness and functioning facilities.

The toilet in my room did not flush wit the lever. I had to reach into the tank and release the flush mechanism manually.

The bedsills around the mattress were filled with human hair (not mine) and even a fingernail clipping.

There was an obvious “booger” smeared on the headboard and clearly no attempt to clean the room beyond changing sheets and towels. Debris all over floor, hair stuck to wall in shower from previous visitor.

I get it, I chose to pay about $230 for the night when most hotels are in the $400s… still, I expect clean and working accommodations, but this is NOT it.
I tried to alert the desk staff to issues on checkout… no one at the desk for over 10 minutes so I left.

I think it’s clear by my review, but I would never take this option again.

Self

2/10

Poor

13 Oct 2024

Liviu

Horrible hotel, overpriced and dirty. No air conditioner and everything looks shabby and dirty.

Leisure Family