Name: Mercure Padang
Address: Jl Purus IV No 8 Padang West Sumatra Indonesia, 8, Padang, 25116, ID

10/10

Exceptional

09 Jun 2026

Paul

Excellent stay on both ends of our trip. Dim sum poolside after two days of traveling was excellent. Not to mention amazing breakfast buffet and brand new espresso machine

Friends

10/10

Exceptional

04 May 2026

Michael

N/A

10/10

Exceptional

25 Apr 2026

Todd

Clean and excellent local for traveling surfers, exploring etc.

8/10

Excellent

25 Mar 2026

Alan

Convenient location, great rooms, excellent breakfast, very good amenities.

Partner

10/10

Exceptional

25 Mar 2026

Alan

Great location, amazingly helpful staff, very good breakfast, pool & building architecture. Downside is that the room suffered from traffic noise.

Partner

10/10

Exceptional

29 Dec 2025

Mysara

Clean room. Great Customer Service. Excellent experience. Breakfast was delicious with a wide variety of choices. Stayed a night before heading home.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Mysara

Clean room. Great Customer Service. Excellent experience. Breakfast was delicious with a wide variety of choices.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Terry

Clean quiet room, easy check in and parking, good breakfast

Business Friends

8/10

Excellent

06 Dec 2025

Terry

Clean quiet rooms. Easy check-in and checkout

Business Friends

10/10

Exceptional

06 Dec 2025

Terry

Easy check-in, friendly staff, clean quiet room, good breakfast

Business Friends

10/10

Exceptional

05 Dec 2025

Terry

Easy check-in, clean quiet room, easy to park.

10/10

Exceptional

03 Dec 2025

Perry

Seperti biasa... Terbaik!!!

10/10

Exceptional

20 Nov 2025

michael

it was nicer than expected

10/10

Exceptional

05 Nov 2025

Jeffrey

Wonderful stay

8/10

Excellent

17 Oct 2025

Norbert

👍

Leisure Friends

8/10

Excellent

03 Oct 2025

Norbert

👍

10/10

Exceptional

30 Sep 2025

Abd Hasman

The room is clean, the staff is friendly, and the location is ideal.

Leisure Family

10/10

Exceptional

24 Sep 2025

Damien

Breakfast was very good

Leisure Self

10/10

Exceptional

20 Sep 2025

Sean

Best place in Padang to stay

Leisure Family

8/10

Excellent

13 Sep 2025

Suzanne

Rooms were spacious. Staff very friendly

Leisure Partner

10/10

Exceptional

11 Sep 2025

Michael

Good property. A little.on the older side but good value

Leisure Partner

10/10

Exceptional

14 Jul 2025

William

A nice place to stay and good value for the price.

Leisure Self

10/10

Exceptional

24 Jun 2025

Eric

Great place to stay!!!!

EPIC!!! great staff!!!

Self

10/10

Exceptional

19 Jun 2025

James

Good choice in Padang

8/10

Excellent

13 Jun 2025

Sarah

Property ok, location ok but no sun loungers near pool.

Leisure Family

8/10

Excellent

19 Mar 2025

Stephen

Used to be better?

As with most hotels, they start out amazing then taper off from that. The Mecure Padang is starting to show its age however still asking the premium price point, up against much newer/better hotels around the same price. Still one of the nicer hotels around.

Self

10/10

Exceptional

12 Mar 2025

Eric

Just stay here

Always a great stay here! They never fail to take care :)

Self

10/10

Exceptional

05 Jan 2025

Kamarudin Aminudin

Polite and friendly hotel staff. Cleanliness is one of Mercure’s strengths. Keep it up. Probably just upgrade the sliding shower gun holder (loosed).

Leisure Friends

10/10

Exceptional

29 Dec 2024

Nathan

good option if you need a place to stay before/after your ferry ride to mentawai islands

10/10

Exceptional

13 Oct 2024

Brian

Second time staying there - great staff, food, reasonable drink prices. Would recommend. It’s not a 5* place and there is one other nicer hotel in the area but this still deserves an excellent rating.

Leisure Partner

8/10

Excellent

06 Oct 2024

FRANCIS

By the beach.

10/10

Exceptional

28 Sep 2024

Matt

Staff were amazing and so friendly and helpful

Business_and_leisure Self

10/10

Exceptional

17 Sep 2024

Dominick

The people in this area need to take better care of there home land , to see all the trash in the canal and along the beaches is terrible.

Leisure Self

10/10

Exceptional

17 Jun 2024

BARRY

quite,can see the ocean and gets a sea breeze

Leisure Friends

6/10

Pleasant

29 Jun 2023

Bradley

Move on

10/10

Exceptional

29 May 2023

Monica

Convenience location, clean

Leisure Friends

8/10

Excellent

14 May 2023

Donald

Nice place to stay. I was only there for a night before it transferred to a ferry to the Mentawai Islands.

Very secure. Not that there's much crime around there though.

10/10

Exceptional

28 Apr 2023

Simon

Xx

Leisure Self

10/10

Exceptional

05 Apr 2023

neal

Nice and clean. Water dispenser in the hallway. Friendly courteous staff. Comfortable room. Tasty food. No smoking room did smell like smoke.

Leisure Self

8/10

Excellent

08 Jan 2023

Lyndon

Fabulous hotel and staff

Always great to stay at Mercure when transiting to Mentawai Islands.

Partner

10/10

Exceptional

27 Aug 2021

Robert

The food& staff

Business_and_leisure Self

8/10

Excellent

13 Aug 2021

Verified traveler

The property and food good. The staff friendly and professional. The rooms clean.
I will return

Business_and_leisure Family

8/10

Excellent

13 Aug 2021

Verified traveler

Consistent

Always go with the Mercure hotel when staying in Padang. It's clean, with comfortable bed and fast unlimited wifi, however the towels are always GREY! as if they wash the floors with this towels.

Business Self

10/10

Exceptional

21 May 2021

Verified traveler

I’ve stayed in probably 5 or 6 hotels in Padang, and Mercure is the best I’ve seen. It’s clean, has a nice pool, the food in the restaurant is good, and it’s convenient.

Business_and_leisure Self

10/10

Exceptional

31 Mar 2020

Kevin

COVID-19 extended stay

We’ve been “stuck” here in Padang with 3 young children due to the COVID-19 lockdown and had initially planned on staying for just a few nights. However, 10 days later we are still here and just want to thank the staff and Mercure Padang’s wonderful Manager for their hospitality and service during this uncertain time for our family. Everyone here has gone out of their way to make our stay enjoyable. They’ve learned our names, even our usual breakfast orders and do all they can to serve with a smile. We may have to switch hotels regrettably only because our funds are running low and we can’t afford to stay in this wonderful hotel for an indefinite period of time. Everything from service to cleanliness has been 5 Stars. Thank you, Mercure Padang!

Friends_and_family Family

8/10

Excellent

27 Jan 2020

Azmi

Nice and comfortable stay. Friendly staff. Hotel is within walking distance to the beachfront.

A good selection of buffet breakfast spread.

My only complain is the bathroom was not provided with face towels.

Friends_and_family Friends

8/10

Excellent

04 Dec 2019

Calvin

Hotel with a view!

Room is clean and service staff attended to my requests promptly. Good breakfast spread and I am impressed with the view.

Business

6/10

Pleasant

18 Oct 2019

Verified traveler

Pretty average, mosquitoes in room.Aircon no good

Family

8/10

Excellent

09 Oct 2019

Paul

Probably the nicest hotel in the area, but hotel feels more like a 3-4 star hotel. There is a nice pool and poolside deck.
Restaurant food was decent.

Self

10/10

Exceptional

05 Oct 2019

Verified traveler

Best place to stay in Padang. Very friendly staff.

Leisure Friends

10/10

Exceptional

16 Sep 2019

Ken

Clean and Safe

The staff is very accommodating. They’re currently fixing some hazards above the pool and gym entrance, but it’ll be much safer upon completion. I believe this is the best hotel to stay at in Padang. A short distance to the harbor if you’re destination is the Mentawais.

Friends_and_family Family

4/10

Poor

29 Jul 2019

Verified traveler

The accommodation and facilities were fine, ... but the check-in and checkout process is painfully slow.
Why does it take 10 - 15 mins to check someone in, .... you need to find a way to speed this up as you don't incur wait times like this anywhere else in the world ???

Leisure Friends

10/10

Exceptional

09 Jul 2019

Verified traveler

Muy bueno estuvo todo tranquilo gracias, volveré pronto y conoceré más Sumatra

Leisure Self

10/10

Exceptional

23 Apr 2019

Verified traveler

Great hotel. Clean and great staff. Excellent pool, food is good.

Leisure Self

8/10

Excellent

20 Apr 2019

Verified traveler

AaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAaaaaaaaaaaaaaaaaaAa

Leisure

10/10

Exceptional

07 Apr 2019

Mark

Surf stop

Great Hotel. Not much around it thou.

Friends

8/10

Excellent

26 Mar 2019

Verified traveler

Well kept and clean

Business_and_leisure Partner

10/10

Exceptional

22 Feb 2019

Verified traveler

The value for money was excellent and is conveniently located

Leisure Friends

8/10

Excellent

16 Feb 2019

Matthew

Good for foreign travelers

The Mercure in Padang is a good choice for foreign travelers who are staying a night or two in Padang while traveling to and from the Mentawai, Telo or other outer islands for surf trips. Its a clean, comfortable and safe sanctuary from the chaos and dirtiness of Padang. The food and drink are tasty and clean, the staff are friendly and helpful and the rooms are spacious enough, clean, comfortable and everything is in good working order. The newly remodeled rooms are especially nice in their facilities and furnishings. There is a lot that can be hectic when traveling in Indonesia, but staying at the Mercure is a relief from all of that and is very inexpensive by Western standards. The Mercure is highly recommended to traveling surfers.

8/10

Excellent

16 Feb 2019

Matthew

Best in Padang

Needing a place to stay in Padang while traveling to the Mentawai and Telo islands for surfing, the Mercure is a nice, clean, comfortable option to have a sanctuary from the chaos and grime of Padang. The newly remodeled rooms are well appointed and comfortable and the facilities are in good working order. The food and drinks are high quality but at the expected luxury hotel prices. Staff and friendly and helpful and most can understand English reasonably well. The Mercure is a good place to rest in comfort before and after long journeys to get to the outer islands.

8/10

Excellent

18 Nov 2018

Michael

Nice hotel. The beach is filthy. Its a good spot for an overnighter. The pool is great and the food's ok and cheap.

8/10

Excellent

19 Sep 2018

David

Pretty good hotel

Good stay

Partner

10/10

Exceptional

12 Sep 2018

Chris

Very nice hotel!!! Definitely recommend if you are looking for something comfortable & clean.
Will definitely stay here again if I return to Padang.

8/10

Excellent

13 Aug 2018

Verified traveler

Comfortable room and good food

Friends

6/10

Pleasant

03 Aug 2018

Keiko

On my way to Mentawai

It was the best hotel choice for the area and the food was a great deal and staff was nice but definitely not close to a 5 star hotel or experience as they claim to be. There are no other places I believe that’s better in the area.

8/10

Excellent

28 May 2018

Jorgen

Noisy neighborhood

My overall stay was OK. I have stayed on this hotel before. A few things have changed since my last stay. A loudspeaker in the local area close to the hotel are making the outside restaurant area not so pleasant in the evening. The restaurant food quality have also gone down a few steps.

8/10

Excellent

05 Apr 2018

Lulu

Exceeded Expectations

We arrived well before check-in, but they got our room ready for a 10AM check in which was wonderful. Beds are comfortable. Room is simple and clean. Food was pretty good. Big shout out to Aprioho - Bell Boy / Concierge who went out of his way to help us with transport into town. Overall we had a great experience and will come back again as it's the perfect pitstop after long haul flights and connecting to the Menatwais.

8/10

Excellent

04 Mar 2018

Ramdzan

Nice hotel close to beach.

Had some issues at check in but it was rectified. Nice Deluxe Room with ocean view. The closest shopping mall - Basco Mall is quite a distance so need to take a cab. If there is traffic jam outside the mall, it is best that you alight from the cab at the road opposite the mall. Otherwise you will incur additional cab fare as the cab will need to make a u-turn and join the traffic jam before reaching the main entrance of the Basco Mall.

2/10

Poor

10 Dec 2017

Verified traveler

Turned up was told there was not book.

When arrived at reception was told there was no booking and had to pay for the room. Am trying to get a refund for the room which was booked and paid for. Unfortunately did not have the written confirmation with me. Have other associated who also experienced the same problem at this hotel

8/10

Excellent

30 Jul 2017

Verified traveler

Always a nice comfortable stay after roughing it in the Mentawais.

10/10

Exceptional

31 Dec 2016

yulie

Clean and good service

It was fine. The property is close to the beach.

Family

10/10

Exceptional

14 Nov 2016

Tony

Great hotel with nice pool

A good clean comfy room. Pool was lovely and the buffet dinner was delicious

6/10

Pleasant

07 Nov 2016

Verified traveler

Nice hotel, good for an overnight stay. Unfortunately the service wasn't the best which made for a disapointing stay.

6/10

Pleasant

09 Sep 2016

Verified traveler

Hotel on a downspin since last year

Quality of the hotel has decreased considerably since last year. Restaurant is OK for breakfast, but for lunch/dinner, menu
has become fantomatic and size of portions ludicrously small.
Small roaches in room -- yes, tropical climate but still unacceptable.
Internet stopped working in room after one day. Was erractic at best in lobby.

8/10

Excellent

18 Aug 2016

Andy

Comfortable hotel if in Padang for a few days

Hotel staff were friendly, but communication wasn't always easy. Hotel is currently undergoing some construction, but this did not impact my stay. Due to an unforseen delay in my transport I needed to stay at the hotel for about 6 hours after I checked out. This was no problem, the hotel were happy to look after my luggage and there was adequate seating in the reception area.