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Best Western Plus Hotel Schwarzwald Residenz

Freiburg · Germany

Bgm. De-Pellegrini-Strasse 20, 20View location

9.0/10Excellent405 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition8.8/108.8
Location7.0/107.0
Neighborhood8.8/108.8
Value8.0/108.0
Amenities9.0/109.0
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Hotel Schwarzwald Residenz

Your hotel in Triberg: The Best Western Plus Schwarzwald Residenz is located in the green heart of the Black Forest in a very quiet and sunny south-facing hillside location on the outskirts of the climatic health resort Triberg.

Just like Germany's highest waterfalls, you can reach the town centre in a few minutes on foot. Triberg is the ideal starting point for leisure activities such as hiking, cycling, skiing or all day excursions in the Black Forest, Alsace, Lake Constance, Europa-Park in Rust or Switzerland.

The particularly spacious hotel rooms are ideal for your short holiday in the Black Forest or your holidays with the whole family. All hotel rooms have a balcony with a magnificent view over Triberg.

In the leisure area of the hotel there is an indoor swimming pool, sauna and infrared cabin. You can also relax with a massage. Our hotel restaurant and the hotel bar Residenz with evening service complete the culinary offer in the hotel Best Western Plus Schwarzwald Residenz.

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With a stay at Best Western Plus Hotel Schwarzwald Residenz in Triberg im Schwarzwald, you'll be in the mountains, just a 1-minute walk from Southern Black Forest Nature Park and 5 minutes by foot from Maria in der Tanne.

This family-friendly hotel is 0.5 mi (0.7 km) from Bergsee (Mountain Lake) and 0.6 mi (0.9 km) from Oli`s Schnitzstube. Stay in one of 41 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a computer station, complimentary newspapers in the lobby, and multilingual staff. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in GreenSign Hotel Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.00 per person, per night for adults; EUR 2.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-in is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    The front desk is open daily from 7 AM - 10:00 PM. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 12 for children
    • Self parking fee: EUR 6.00 per night
    • Pet fee: EUR 6.00 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 25.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Southern Black Forest Nature Park 0.1 km / 0.1 mi
Maria in der Tanne 0.4 km / 0.3 mi
Bergsee (Mountain Lake) 0.6 km / 0.4 mi
Black Forest Museum 0.7 km / 0.4 mi
Oli`s Schnitzstube 0.7 km / 0.5 mi
House of 1000 Clocks 0.7 km / 0.5 mi
Triberg Waterfall 1.2 km / 0.8 mi
Hochseilgarten Triberg 1.6 km / 1 mi
Robert Herr Kuckucksuhren 2.1 km / 1.3 mi
Kurtgarten Park 2.8 km / 1.8 mi
Central-North Black Forest Nature Park 3.7 km / 2.3 mi
West Trail 5.3 km / 3.3 mi
Blindensee Lake 6.2 km / 3.8 mi
Source of the Danube 12.5 km / 7.8 mi
Brendturm 13.3 km / 8.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 36
  • Number of floors (main building): 4
  • Suites
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
Show 22 more facilities & services
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staffExtra charge
  • Fireplace
  • Hotel safe
  • Lift accessExtra charge
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • BarExtra charge
  • Restaurant
  • PhotocopierExtra charge
  • Indoor freshwater pool: 1
  • TV lounge
  • Game room
  • SaunaExtra charge
  • SolariumExtra charge
  • GreenSign Hotel
  • Non-smoking establishment
  • Ski pass
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Best Western Plus Hotel Schwarzwald Residenz

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Best Western Plus Hotel Schwarzwald Residenz

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Best Western Plus Hotel Schwarzwald Residenz

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CAPACITY 3FAMILY ROOM • CAPACITY 3 • 1 Bedroom • 5 m²FAM.C3
    FAMILY ROOM CAPACITY 3Photo unavailable10 photos

    Best Western Plus Hotel Schwarzwald Residenz

    FAMILY ROOM CAPACITY 3

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C3

    Room amenities

    • Direct dial telephone
    • Internet access
    • Hairdryer
    • Alarm clock
    • Minibar
    • Ironing set
    • Balcony
    • Wi-fi
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 5 m²DBL.OM
    DOUBLE COMFORTPhoto unavailable5 photos

    Best Western Plus Hotel Schwarzwald Residenz

    DOUBLE COMFORT

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Internet access
    • Minibar
    • Ironing set
    • Balcony
    • Wi-fi
    • Alarm clock
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Plus Hotel Schwarzwald Residenz

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Hotel Schwarzwald Residenz

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 5 m²APT.ST
    APARTMENT STANDARDPhoto unavailable6 photos

    Best Western Plus Hotel Schwarzwald Residenz

    APARTMENT STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Room amenities

    • Minibar
    • Direct dial telephone
    • Internet access
    • Hairdryer
    • Cable TV
    • Alarm clock
    • Wi-fi
    • Balcony
    • Ironing set

    Facilities with extra charge

    • Safe
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Best Western Plus Hotel Schwarzwald Residenz

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Best Western Plus Hotel Schwarzwald Residenz

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Best Western Plus Hotel Schwarzwald Residenz

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    Best Western Plus Hotel Schwarzwald Residenz

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDAPARTMENT • ONE BEDAPT.1B

    Photos are not available for this room type.

    Best Western Plus Hotel Schwarzwald Residenz

    APARTMENT ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Best Western Plus Hotel Schwarzwald Residenz

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST-1

    Photos are not available for this room type.

    Best Western Plus Hotel Schwarzwald Residenz

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Hotel Schwarzwald Residenz

9.0
Excellent
405 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
8.8 /10
Location
7.0 /10
Neighborhood
8.8 /10
Value
8.0 /10
Amenities
9.0 /10
100 reviews shown
6/10
Pleasant
19 Jul 2026
david
The room was a great size and very clean! I don’t understand the lack of air conditioning as it was pretty warm when we arrived. When the temperature cooled at night the room temps dropped with the doors (to the balcony) open. The restaurant was fantastic for dinner!
Downside: I’m not positive I’ve slept on a less comfortable bed in a very long time. It was stiff and lumpy.
It’s a cool location for the views of Triberg. Free parking is very limited, though paid indoor was only €6. You can walk down to Triberg easily, the walk back up is a bit steep.
Next time, I’d stay closer to the bottom. Great town to visit.
Partner
10/10
Exceptional
05 Jul 2026
Kenny
Excellent location on top hill. Beautiful views.
Partner
10/10
Exceptional
13 Jun 2026
Katrinka
The staff was so helpful and kind. The room was beautiful. It was an easy walk to all the sights.
Partner
10/10
Exceptional
21 May 2026
Heather
Really nice hotel with a good underground car park that was very secure. Friendly and helpful staff. Well appointed room and a good size. Bed was too firm for me though!
Partner
10/10
Exceptional
01 May 2026
matthew
Fantastic stay, great value for money, location close to the centre of town, easy to walk there, steep climb back though. Staff really helpful. Highly recommended
Friends
10/10
Exceptional
29 Apr 2026
Susan
I really liked this hotel. It had a lot of character and the staff was very helpful. My room was large, comfortable and had a balcony. The only drawback for me was that I didn't have a car and this hotel was a little far from bus stops and the city center.
Self
10/10
Exceptional
07 Apr 2026
Emma
The staff were great from check in to check out. The location is ideal for walking everywhere, and they have large parking areas. The indoor pool is a nice touch to have when it’s late and you want to get out of your room. I forgot my adapters for my charging cable and they had them. The balcony’s in the room also smoking allowed. They also have a toy area for children which my daughter enjoyed. The restaurant is nice too, and the wait staff are very kind. Overall I will stay here again when I visit the Black Forest.
Family_with_children
10/10
Exceptional
27 Mar 2026
John
The front desk staff are very friendly, especially Martin M. (super helpful).
Family
10/10
Exceptional
07 Jan 2026
Phyllis Antonia Deng Paek
Spacious room for 3pax. Convenient location - walkable to city centre. Great view from our room. Underground carpark is great as it was snowing when we visited the area.
10/10
Exceptional
06 Dec 2025
ANA MARIA
The breakfast was excellent, and the rooms as well. The staff was very kindly
Leisure Family
10/10
Exceptional
03 Nov 2025
Arani
Very nice view. Large room
Friends_and_family Family
10/10
Exceptional
20 Oct 2025
JASMEET SINGH
Room was nice and staff at front desk was helpful
Leisure Family
10/10
Exceptional
12 Oct 2025
Zhenyuan
Hotel is very beautifully location with sight to the village mountains and the room we stayed was spacious and clean. We arrived rather late so it was bit hard to be sure where to park, but did finally checked in and parked car. Nice breakfast and the manager lady and front desk was frie3dly and professional, we had great time at Triberg to buy those clocks and stuff for friends at home...... if we go tehr again, we will stay this hotel again.
Leisure Partner
10/10
Exceptional
05 Oct 2025
Stephanie

Stay here when in Triberg.

One of the best hotels that we have stayed at in a very long time. The staff was incredible and friendly. The restaurant we ate at twice a day for breakfast and dinner and the food was fabulous. Highly recommend and definitely return.
Friends_and_family Friends
10/10
Exceptional
02 Oct 2025
Katharine
Great views, terrific location
Leisure Family
10/10
Exceptional
01 Oct 2025
Jagdeesh
Professional lady at the front desk provided all the information Hotel is at a very picture location although parking can be tricky, but that's everywhere in Triberg. Recommend 💯
Leisure Family
10/10
Exceptional
15 Sep 2025
michelle
An excellent team, running an excellent hotel!
Leisure Partner
8/10
Excellent
08 Sep 2025
Kimberly

3 Nights in the Black Forest

I should have done better research, but this hotel did not have air conditioning. Luckily we were blessed with cool temperatures and two fans that we could move from room to room as we had an apartment room.
Partner
10/10
Exceptional
07 Sep 2025
Glenn
Was German designed room and excellent food and friendly and helpful staff.
10/10
Exceptional
02 Sep 2025
Elizabeth
Beautiful property in a quiet area walkable to the city center. Rooms are spacious and comfortable. Staff is excellent and friendly. Breakfast was wonderful.
Business_and_leisure Partner
8/10
Excellent
27 Jun 2025
Joanne
Lots to love about this hotel, a very friendly family feel to the place, spacious room with comfortable bed and high quality linens. Unfortunately during our stay we experienced very hot weather and the room had neither air conditioning or a fan, we were happy to have the windows open but experienced smoke rising to the 3rd floor from the bar below, and early morning chat from there too! Breakfast was a bit unadventurous. Nevertheless I would stay here again just for the feel of the place.
Leisure Partner
8/10
Excellent
19 Jun 2025
Vanz
We had a very enjoyable one night stay at this hotel which has beautiful views! The breakfast was very good and lots of varieties.
10/10
Exceptional
27 May 2025
Jacqueline
Lovely location. The gentleman at reception was very talkative and welcoming. The pool was nice and warm. The food was wonderful at the restaurant. Our room was very large and the balcony was an added bonus.
10/10
Exceptional
03 May 2025
Saphir
Nice hotel with very large rooms and beds ! Our room had a separate area with the double-bed and a separate living room and balcony. The view on the landscape was very cute and relaxing.

The receptionist was very kind and shared various tips on activities to do around the town.
Leisure
10/10
Exceptional
14 Apr 2025
Martin
Great stay in a fabulous location. 10 mins walks to the town. Please note the hill is steep to the town and may not be suited for all. Hotel and staff were on point 5*
Leisure Pet
10/10
Exceptional
19 Dec 2024
Charlotte
The rooms are beautiful, spacious, and clean. The staff are just amazing. So sweet, friendly, and helpful. They lay out quite a spread for breakfast amd have excellent meal choices for dinner as well. Great food and service.
Leisure
10/10
Exceptional
17 Dec 2024
Minuteman
Great people. Very comfortable
Leisure Family
10/10
Exceptional
09 Dec 2024
aaron
Large room. Location is not great. Clean. Nice bathroom. Friendly staff.
Leisure Family
10/10
Exceptional
09 Dec 2024
Timothy

Extra mile

Staff went the extra mile and very helpful.
Lovely room with a beautiful view.
The restaurant was pleasant with nice food.
Self
10/10
Exceptional
10 Nov 2024
Gabriel
Family friendly place, great rooms.
Family
6/10
Pleasant
02 Nov 2024
Richard
The curtains didn't meet in the middle. Wasn't offered garage parking
Friends_and_family Family
10/10
Exceptional
31 Oct 2024
Mark

Wonderful stay!

The staff and hotel were absolutely wonderful! I cannot say enough wonderful things about the gentleman that went above and beyond for us! We had booked the hotel last minute and he was so accommodating from the very beginning!! His kindness will never be forgotten. The rooms were beautiful and clean and so spacious! We would stay there again in a heartbeat.
Friends_and_family Family
10/10
Exceptional
04 Oct 2024
kate
Great quiet place, clean, sauna , great view, friendly staff
Leisure Family
10/10
Exceptional
24 Sep 2024
Mary
So cute and very specious
Leisure Family
10/10
Exceptional
24 Sep 2024
Susan

Great Black Forest base

Really good base for Triberg and trip on the Black Forest Railway. Glad we stayed two nights and not just one as hotel and staff great. Parking in garage. Good if basic food in restaurant saved the steep walk back into town. Lots of guests in hotel in evening. Indoor pool looked good.
Partner
10/10
Exceptional
16 Sep 2024
Lucy
George helped us with check-in quickly and gave us the tips how to get around better.
Leisure Partner
10/10
Exceptional
29 Aug 2024
Vishal
Guest card was really helpful
Leisure Family_with_children
10/10
Exceptional
19 Aug 2024
Jeff
While the property is a bit dated, it is located about a 10 min. walk from the heart of the town with all the shopping, museums, food and hiking. The room came with a nice large patio overlooking the town. The hotel lacks air condition, but we did obtain a fan from the hotel staff.
10/10
Exceptional
10 Aug 2024
Molly
The Best Western Plus Hotel Schwarzwald Residenz is a lovely hotel. It has a beautiful view of the Schwarzwald/Black Forest. The hotel staff were friendly, helpful and accommodating. The hotel has onsite parking for a small fee of €6 a day or street parking is an option space available for free. The breakfast the hotel provided was exceptional with many different options from bacon & eggs to typical European breakfast items of meats, cheeses, Brötchen etc. There is no air conditioning, which was the only downside, but we were able to acquire a fan from the hotel. Would definitely recommend this hotel and would stay there again.

Leisure Family
10/10
Exceptional
16 Jul 2024
Joselin

Black Forrest is beautiful

Loved the scenery and hike to Triberg Waterfall. Loved the drive trough the black forrest
Friends_and_family Friends
6/10
Pleasant
15 Jul 2024
Verified traveler
The location was good and rooms were clean.
However we were very disappointed by the unfriendly behaviour.
The hotel staffs didn't show any kind of pleasant-ness.
Breakfast timing given was 7:30am to 10:00am, but by 9:00am eggs and sausages were finished and couldn’t be refilled.
When I mentioned this to the receptionist she was in disbelief as if we were lying.
On a hot day they were not even kind enough to let us a take the water bottle which was given to us in the room. Surely the bottle of water was included in the hefty room price.
Overall this behaviour left a bitter taste in Black Forest.
Friends_and_family Family
8/10
Excellent
28 Jun 2024
Noor
Lovely hotel run by a family. We booked the large family room. The water pressure in the shower is excellent. There is no air conditioning so the hotel provided us a fan and it was fine. There is no mini fridge and it is year 2024...so the hotel should update those amenities. It would have been very convenient if there was a fridge to store our food we buy from the town.

The hotel is near Triberg waterfalls and the bird park and it is walkable distance. Bring good walking shoes and exercise clothes because you will walk a lot in Triberg. It was really beautiful and fun.

Only negative thing about the hotel in my opinion is the breakfast and restaurant. The breakfast is from 6:45am to 10:00. We went for breakfast at 9:00 and they don't replenish the fruit. So at 9:00 when we go for breakfast there were only 2 apples left for fruit. The next day only 2 nectarines left for fruit. They should replenish fruit for all guests: not only the guests who come downstairs to eat early breakfast. Besides the fruit situation, there is enough bread rolls, cereal, yogurt, eggs and meat for everybody.

The hotel restaurant food is shockingly bad. Our first night we ordered the chicken breast dish. It was amateurish. There was very little flavour...it was covered in cheese and some tomatoes. I am not expecting fine dining but I expect a bit more sophistication from the Best Western brand. The chicken was not cooked fresh. It tasted old. Not worth the €22.

But overall the hotel is positive.
Leisure Family
10/10
Exceptional
18 Jun 2024
Gary
Great views from the rooms. Friendly staff and note that some rooms require use of stairs to access (for those of us with large suitcases). Rooms are very modern, clean and our family room was quite spacious. Pool and sauna were very nice. Only 15 min walk to any site. Restaurant on site for convenience. Great choice for stay in the area.
Leisure Family
10/10
Exceptional
10 Jun 2024
Richard

Triberg Success

It was a beautiful city, great room, wonderful restaurant. Most importantly the staff were amazing and friendly.
Friends_and_family Family
10/10
Exceptional
09 Jun 2024
Margaret
Fantastic property. Located high up on the side of a hill with an incredible overview of the town below. Our room had a balcony, and the hotel also had a lovely balcony overlooking the town where one could have drinks. A very nice breakfast buffet is included, and they also served dinner from a menu which is extra. The exterior and the lobby are decorated with folk elements from the area. The staff is cordial and helpful. We did have parking directly in front of the hotel. We really couldn’t have asked for a nicer stay.
Leisure Partner
10/10
Exceptional
17 May 2024
Chris
We had a beautiful view from our fourth floor of the town. We were high up on the hill.
10/10
Exceptional
06 May 2024
Tanner

Great for families.

It was a good-sized room. I liked the layout of the room with the master room and separate sleeping area for the kids. The bathroom is good, it’s a stand in shower for those who prefer tubs. The breakfast spread was wonderful. It’s a a great location, we didn’t try the pool but I know it’s not something many hotels have in the area so that’s great. The rooms don’t have AC so that’s something to consider for the summer. It’s very close to a supermarket. I appreciated the free tickets to several attractions and the locked parking garage for cars was a great option. The hotel has an elevator, a little small but it’s always appreciated. There is an outside playground and a little play area inside for children, which is great for families. The TV channels offered were very good with things like Nickelodeon and Disney. Overall and excellent choice for families with children. I would definitely stay here again.
Friends_and_family Family
10/10
Exceptional
05 Apr 2024
Andraya
The hotel and room was very nice. The gentleman at the front desk spoke very good English. Plus he provided information on activities to do in town and where they were.
Leisure Family_with_children
10/10
Exceptional
16 Nov 2023
Goh
Nice hotel for relaxation and families trip
Friends_and_family Family
10/10
Exceptional
06 Oct 2023
Yossef

Best stay for families at the Black Forest

amazing stay at best western Plus Hotel Schwarzwald.
Homey hotel with great food ( breakfast & dinner ), very clean and comfy.
please be aware there is no fridge in the rooms and no air-conditioner
The owners are very kind guided us during our vacation at the Black Forest.
highly recommended.
Friends_and_family Family
8/10
Excellent
26 Sep 2023
Makenna
Beautiful large rooms. Great views of the Black Forest. Delicious breakfast. Walkable distance to town.
Leisure Family
10/10
Exceptional
24 Sep 2023
Barbara
Loved loved loved the property. Then room was gorgous and loved all the windows and the views
8/10
Excellent
22 Sep 2023
Verified traveler

Good spot…8/10… nice town

Amazing space. Tons of room and nicely renovated. A mini fridge would have been nice and a bar that was opened more than 3 hours. You could hear people in adjacent rooms too much. Great location offering a wonderful view. Parking on site. Lots of pluses also.
Partner
8/10
Excellent
09 Sep 2023
Donna
Hotel staff were very friendly and accomodating. Breakfast offered many options. The balcony offered amazing views. Only thing since it was 30 degrees and there was no AC or fan, the room was warm but opening the windows was effective.
Leisure Partner
8/10
Excellent
22 Jul 2023
Michelle
Gorgeous building in heart of black forest. Restaurant was outstanding!
Leisure Friends
8/10
Excellent
17 Jul 2023
Jennifer
Yogi at the front seat was very helpful. It is a cute little town. The plumbing was being fixed while we were there. It wasn’t ideal, but it was worth it for a large room and charming hotel. There was plenty of parking on the street.
Friends_and_family Family
10/10
Exceptional
11 Jul 2023
Evan
The place is very nice nestled in the middle of the Black Forest. It is an easy walk to the waterfalls.
Yogi the manger could not have been nicer and more accommodating.
Leisure Partner
10/10
Exceptional
03 Jul 2023
Angela

Summer Stay

I booked two rooms and we stayed three nights. We found the facility clean and charming. We enjoyed breakfast each morning and had afternoon drinks on the patio once, but did not try dinner. We love the hotel pup. We were too tired to try the pool facilities but it looked lovely. We’d definitely stay again if we were in the area.
Friends_and_family Family
10/10
Exceptional
12 Dec 2022
Lee
Location is perfect if driving. Away from the Main Street and very peaceful. Nice views out of the room as well.

Staff were extremely friendly during both check in and out, and breakfast

As the room was huge, the heater could not sufficiently heat the toilet area so it’s a little chilly there.

But the sleeping area was nice and toasty for a good nights rest


Leisure Partner
10/10
Exceptional
07 Nov 2022
Arturo
Lovely hotel near triberg.
Leisure Partner
10/10
Exceptional
29 Oct 2022
Marianne
The hotel is very clean, well located and the rooms are huge. We have 1 bedroom and a living room with 2 more beds. The hotel is perfect and has so many things for the kids to do. We will stay here again
Friends_and_family Family
10/10
Exceptional
30 Aug 2022
scott
Entire staff was very friendly. Beautiful view from our room balcony.
Leisure Family
10/10
Exceptional
08 Aug 2022
Izabela
Beautiful, quiet location! Very friendly staff! Great facilities for families with children with swimming pool and indoor play areas. We got a very spacious room for 4 people with 2 separate areas. The local tax payment gives you free access to waterfall and other local activities. I wish we could stay longer but we will definitely be back in the near future!!!
Leisure Family_with_children
8/10
Excellent
29 Jun 2022
BRIAN
Decent hotel in the cuckoo clock capital of the world.
High up on the hill so a bit of a hike on the way back up.
Leisure Family
10/10
Exceptional
14 May 2022
David
Wonderful views from hotel
Leisure Family
10/10
Exceptional
26 Feb 2022
Tyron
Spent a couple nights at the Best Western Schwarzwald (Black Forest) while doing some hiking. The staff was courteous, prompt and pleasant upon my arrival and got me into my spacious and comfortable room quickly. The hotel was clean and well outfitted with a game room, pool, restaurant and lounge/bar area. I ate dinner at the hotel twice and found the food to be delicious and prepared well both times. The bar area was adjacent to the restaurant and I found it a nice place to have a beer and read. Wonderful experience, wonderful staff, wonderful sleep… I’ll be back.
Leisure Self
8/10
Excellent
19 Sep 2021
Aviv
Extremely nice crew, shocking view from the room balcony, great breakfast and excellent restaurant for dinner.
Leisure Partner
10/10
Exceptional
19 Jun 2021
Verified traveler
Excellent hotel in Triberg. Very friendly and helpful staff. Would recommend to anyone staying in Triberg.
Friends_and_family Family
6/10
Pleasant
08 Sep 2020
Verified traveler

Meh

Location and size of room were excellent. Shower head broke and shower curtain was full of mold. When we reported the broken shower head, it was promptly fixed.
Friends_and_family Family
10/10
Exceptional
26 Aug 2020
NeilB
Friendly hosts, excellent rooms and service. Ideal location with good views.
Leisure Family
10/10
Exceptional
28 Jun 2020
Sarah

Excellent

Great room size, great location, easy parking
Partner
10/10
Exceptional
21 Dec 2019
Verified traveler

Nice hotel good location

Very nice place with good reasonable price. The down side is the Sauna area only has one room operated + dressing room without locker for cloths + hair dryer doesn't work. Still, good value.
Business
10/10
Exceptional
16 Dec 2019
Teresa

Great hotel, location and restaurant

AMAZING STAY. To experience Triberg with great hotel amentites, stay here. Staff, clean rooms, spacious rooms, awesome huge balconies overlooking town, great attached restaurant for food and drinks. My only complaint is the picture doesn't show it is on a steep his amoungst homes, so get ready to WALK. No taxis or ubers in this area. Regardless, so close to the town, waterfalls, shopping, food. The pool and heat sauna were great when walking around all day. A very pleasant stay and highly recommended if you're staying in Triberg.
Friends_and_family Friends
10/10
Exceptional
11 Dec 2019
Verified traveler
It was easy to find, easy to check in, and easy to park.
Leisure Partner
10/10
Exceptional
21 Sep 2019
Jonathan
Beautiful place with amazing views
Friends_and_family Friends
10/10
Exceptional
21 Sep 2019
ELIZABETH
I stayed one night here. Great location for the waterfall and not to far of a walk into town. I went there to buy some clocks and enjoy the nature hikes and I did enjoy it. Their hospitality was great and the room was very spacious. Would return again!
Self
10/10
Exceptional
19 Jul 2019
william

Very nice & family friendly

Very nice host & hostess! Facility was updated. Very clean. We stayed in an apartment one night. Very comfortable. A fan for each room. I didn’t see 3 restaurants it just a restaurant and bar. Breakfast was amazing. Gave us free passes for bus and waterfall entrance. Hotel on a very steep hill. Must take bus or drive in to town.

Great for kids. Huge playground, reading room & indoor pool.

View from balcony amazing. Very quiet.
Family
10/10
Exceptional
29 Apr 2019
Rafael A
The pool and sauna were excellent. And I had a very pleasant and picturesque view of the village.
8/10
Excellent
24 Apr 2019
Verified traveler
We really enjoyed the heated indoor pool. Also the main drag of shops and restaurants are a 10min walk away; although the walk is very steep. Breakfast had a great variety of European and American options. Parking in their secure garage is less than €5 / night which is very good compared to other destinations.
Leisure Family_with_children
10/10
Exceptional
22 Apr 2019
Antao
Nice hotel and great breakfast
Family
10/10
Exceptional
15 Apr 2019
Cory
Great stay overall. Hotel bar was good, prices very reasonable.
Family
10/10
Exceptional
11 Apr 2019
Verified traveler
The rooms were a pleasant surprise. Large and roomy with a great view from our balcony.
Leisure Partner
10/10
Exceptional
29 Jan 2019
orla

The only place to stay in Triberg

Amazing hotel. Amazing staff. Rooms are very spacious and the high quality pillows meant that the 8 cousins who stayed had 4 great nights sleep. The pool is a decent size. Breakfast was delicious and we had dinner there one night which was excellent. Cannot wait to go back. Excellent value for money. Our trip was all about finding our ancestors and this remarkable hotel enhanced our experience.
Family
10/10
Exceptional
13 Nov 2018
Brittany
Beautiful hotel, delicious breakfast and dinner. The room was spacious and the bed was extremely comfy!
10/10
Exceptional
23 Oct 2018
Linda

Lovely hotel

Lovely hotel. Spent 2 nights here and quite enjoyed it. Room was spacious and clean with great views. On site parking. Was a bit of a hike into the main part of town.
Friends
10/10
Exceptional
08 Oct 2018
Jacky
Fantastic hotel - we had a Jacuzzi bath and a hug room with a balcony. The swimming pool and spa area are great. Restaurant was good and the breakfast offered a god range of options. Staff very very helpful.
Partner
10/10
Exceptional
21 Sep 2018
Mark
Great staff and perfect location. Restaurant is excellent
10/10
Exceptional
19 Sep 2018
Verified traveler
Very nice hotel. Rooms very clean and spacious. Nice views. Staff was friendly and helpful.
10/10
Exceptional
16 Sep 2018
Verified traveler
Loved it. We had a beautiful view and it was kid friendly.
8/10
Excellent
28 Aug 2018
Ronen
The hotel is very nice!
Great location, the stuff is very kind and supportive, breakfast is delicious.
The view from the hotel is very nice, there is a garage (4 euro per day) and free parking down the road.
The Netton supermarket nearby is very useful.

The internal pool is nic
The room cleaning service is OK but not perfect. The change sheets only after 4 days. It is fair but wasn’t expcteded before.

The main drawbacks are lack of refrigerator and air condition if you plan to stay during summer.
10/10
Exceptional
29 Jun 2018
Verified traveler
Spacious rooms! Wonderful view! Helpful staff! Great price!
8/10
Excellent
23 Apr 2018
totos

nice hotel in Triberg

This hotel is located on the steep hill and far away from the train station.
You have to get off at the marktplatz and then you have to walk quite a long uncomfortable didtance.
You have to think twice before you reserve this hotel if you are weak.
Breakfast was fantastic.
10/10
Exceptional
19 Apr 2018
Harry K Jr.

Wonderful mountain and city view

Great location to town, easy walk down yet challenging on the way up as it’s a steep hill. Wonderful view, spacious room with comfy bed and bedding. Nearly each little thing you may forget is provided.
Partner
8/10
Excellent
20 Feb 2018
Verified traveler

A Room with a View

Wonderfully spacious rooms with a beautiful view of the town. Excellent breakfast. A 10-minute walk into town. I would definitely stay here again!
10/10
Exceptional
20 Jan 2018
Christopher

Must stay in Triberg

Location was great. Room was great. Food at the hotel best in town. Most of all the staff was beyond awesome. Made it all the way home and the hotel called to tell us we left our camera. They mailed it to us no issues. Thank you so much.
Family
8/10
Excellent
05 Jan 2018
Verified traveler

Beautiful

Well worth the efffort for a couple of nights even in the wet weather. Most staff are excellent however a few key individuals can be very abrupt and unwilling to assist. That aside, you’ll love it!
10/10
Exceptional
26 Oct 2017
Kanyarat

Large room

Very nice room
Better have car as it is a little far from city.
Partner
8/10
Excellent
25 Oct 2017
Richard

Cute old town

The town and the waterfall are amazing. Cute little clock shops and wood carving shops.
Family
8/10
Excellent
24 Oct 2017
RED DANNY

Excellent location, very comfortable, nice view ,

Nice and helpful team , not the best parking, good location and huge rooms. Excellent breakfast , dinner could be better.
Partner
10/10
Exceptional
19 Oct 2017
Verified traveler

Best value hotel

Very big, nice and clean room, good view from windows, hotel nicely designed, and is close to attractions, room rate. Hotel restaurant serves very good breakfast and dinner.
Family

Location & surroundings

Best Western Plus Hotel Schwarzwald Residenz
Bgm. De-Pellegrini-Strasse 20, 20, Triberg, Germany

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Best Western Plus Hotel Schwarzwald Residenz

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