Metrocentre Hotel & Convention Center

10/10

Exceptional

23 Nov 2025

Juliana Vitae

The room I booked was big, clean and newly renovated, the ambiance fells luxurious. The staff was very helpful, polite, and accommodating. the breakfast buffet offers a different array of choices everyday. I keep coming back to this hotel because of its accessibility to transportation and the restaurants, malls and pharmacy. This hotel is located at the heart of the city, when you step out of the hotel doors, transpo is available to take you anywhere you want.

Leisure Family

6/10

Pleasant

22 Oct 2025

Adrianus

Hotel is very nice and clean
The outside surrounding area not clean but that out of control of the hotel

Leisure Partner

10/10

Exceptional

15 Sep 2025

Albrando

Metro Centre - WOW!
Five Stars isn’t enough. This was truly the best experience a traveler, tourist, guest should get while staying in a Hotel.
Staff was amazing, very friendly, very accommodating. The one concierge, Ivan was the best. Resolved any issues not in minutes, seconds and was able to coordinate a smooth transition that enhanced my family’s vacation while in the Philippines.

I can’t recommend any higher than Metro Centre. 5 Stars? The highest I can give, the best I received.

God Bless

Leisure Family

8/10

Excellent

10 Sep 2025

Juliana

This hotel is within the city, markets, malls church restaurants are walking distance and if you prefer to ride, transportation are just outside the hotel doors. Parking is alright. I stayed in the newly built building, more space, nice beddings, clean white towels, the old hotel building wasn’t as spacious. They have buffet the food are delicious and different dish every other day. Check in was easy, staff kind polite and hospitable. The price of the hotel is descent.

Leisure Family

10/10

Exceptional

14 Aug 2025

Julian

Great

Leisure Self

10/10

Exceptional

11 Apr 2025

Rosaminda

Everyone were very friendly. I love having the hotel so close to the shopping places.

Partner

10/10

Exceptional

18 Feb 2025

Max

Perfecto

Very nice location and very clean overall , great staff

Partner

8/10

Excellent

24 Jan 2025

Dwayne

It was ok but rooms were rather small

Business Partner

8/10

Excellent

24 Jan 2025

Doug

No Pool

We booked this for the POOl
It has not had a pool for a long time and will have the pool fixed for a long time!

Partner

6/10

Pleasant

01 Aug 2024

James

The old wing is worn out with poor decoration. Also, it is close to the Main Street and is noisy at night.

I stayed in the new wing before and was much better.

Overall, it is over priced.

8/10

Excellent

08 Jun 2024

Cecilia

The lobby and staff are amazing and attentive. The gym equipment is rusty. Swimming pool is under renovation.

Business_and_leisure Self

10/10

Exceptional

03 Jun 2024

Riley

Nice

Leisure Family

10/10

Exceptional

22 Apr 2024

Gloria

nice hotel

Leisure Family_with_children

8/10

Excellent

24 May 2023

Lucy

It’s pleasant,,, highly recommended…

Self

4/10

Poor

31 May 2022

CHRISTINE

Awful.

Room was dark and small, even tho it had window, outside was dark dirty walls. Construction gg on everywhere. Pool and gym closed. Cockroaches in my toilet every day coming up from drains. Fridge had stains from previous user.

Business

8/10

Excellent

25 Feb 2022

Rigo

Accessible to everything. Very courteous staff and the rates are reasonable. Just a little noise with construction going on. WIFI/Internet can be tricky:(

Leisure Family

8/10

Excellent

19 Feb 2022

David

Clean, comfortable and affordable.

Business_and_leisure Self

8/10

Excellent

05 Feb 2022

David

Clean and affordable rooms.

Business_and_leisure Self

8/10

Excellent

29 Jan 2022

David

To much noise with the remodel going on

Business_and_leisure Self

8/10

Excellent

22 Jan 2022

David

Nice and comfortable stay. Only issue were the ants and mosquitos.
Air conditioner was very noisy.

Business_and_leisure Self

8/10

Excellent

15 Jan 2022

David

Comfortable stay

Leisure Partner

8/10

Excellent

20 Dec 2021

Brian

Stayed right after typhoon Odette. The hotel had a generator and we were able to have water for a shower and electricity before going back home to our neighborhood.

Leisure

8/10

Excellent

18 Mar 2020

JOSE

Staff was prompt and courteous. Room was clean. Hotel is old and has only one elevator that was out of service for a day. Location is excellent.

Friends_and_family Family

8/10

Excellent

07 Nov 2019

Verified traveler

It would have been perfect except for the poor housekeeping service and non-functioning elevator. 😀😀😀

2/10

Poor

02 Oct 2019

Verified traveler

This place uses the wor \"convention center\" in the title to create an impression. It is a filthy hole. Shocking.

Business Self

10/10

Exceptional

01 Oct 2019

Andrew

Wedding Anniversary

Overall is ok....cannot really said much cause the hotel still under renovation....staff is kind and friendly to meet all needs...

Family

6/10

Pleasant

01 Sep 2019

Verified traveler

Just ok- but not completely

Check-in: Quick and efficient, was allowed to go to my room hours before the official check-in time
Service: Service is quick and nice
Room: Although looks ok, it’s really far from how it looks in the official photos
Bathroom: Had some funky smell, but tolerable
Insects: There were warning about sugar ants, but didn’t see any. However, there were two cockroaches which appeared on my first night- At first I wasn’t really really bothered, but then one started flying towards me- had to chase it around and put it to sleep so I could rest. Couldn’t sleep anymore though. The next morning, I told the reception, and they immediately got an insect spray to spray the room.
Food: You can choose from a dozen or more items in the menu- tasted ok
Location: Near a mall, and on the main street so you could catch a ride right away

6/10

Pleasant

12 Aug 2019

Víc

Property was closed to mall and shops and service staff at the door and front desk were amazing. Unfortunately hotel room was old and smelly.

Business_and_leisure Self

10/10

Exceptional

11 Aug 2019

Verified traveler

i liked the ambiance of the place, it is quiet room, nice to get rest but some room the AC is not so cold even the temperature setting is 18 degrees, i checked in metrocenter 4 times. hope my next check in, the room is cold much better to rest. thank you

Friends_and_family Family

8/10

Excellent

21 May 2019

Verified traveler

Close to everything. Best location. Affordable. Good staff

Friends_and_family Family

6/10

Pleasant

13 Feb 2019

Verified traveler

The construction going on next door was a nuisance. Staff was friendly and helpful. Rooms were clean although no windows.

Leisure Family

10/10

Exceptional

31 Jan 2019

Verified traveler

They are clean, delicious breakfast. They are under construction and not fair to give a final evaluation but they were very good.

Leisure Family

6/10

Pleasant

02 Jan 2019

Verified traveler

The hotel staff are very kind

10/10

Exceptional

26 Dec 2018

Verified traveler

Wonderful staff

Truly amazing service given :) love the time there :)
Staff were pleasantly good - great to stay

Friends

8/10

Excellent

30 Nov 2018

Eddie

Very nice to stay in. My only complaint was in the last two days of my stay the elevator broke down.

8/10

Excellent

26 Nov 2018

Quin

It’s ok but elevator need to fix

Family

8/10

Excellent

18 Nov 2018

Randy

Very good transport to seaport.just some ants inside in the room

8/10

Excellent

29 Oct 2018

Jehann

Good location. Hotel is near the airport, malls, restaurants and etc.

8/10

Excellent

11 Oct 2018

Verified traveler

Overall very good. Undergoing renovations art the moment so will be fantastic once done. Renovations did not affect the quality of our stay in any way.

2/10

Poor

24 Sep 2018

Verified traveler

Very disappointing.

Avoid frustration by booking a different location. The problems are too numerous to detail.

10/10

Exceptional

26 Aug 2018

Greg

We wewre treated very good by all the staff, the restaurant crew were fantastic.

6/10

Pleasant

25 Aug 2018

TyroneWaugh

I liked the friendliness of the staff at the front desk and the cleanliness of the room but the thing that really ticked me off was when I checked out and requested a ride to the Philippines Airport. I was picked up by an incompetent driver whom dropped me off at the boat drop off instead of the Philippines Airport. Because I am new in Bohol I did not realized and thought it was just another area of the airport but it was not. I called the hotel back in anger and they gave a lame excuse and hang up on me because I was getting load. It was a good thing that I was early because If I was running late and this happened I could have been in problems catching my flight on time. That incident right there ruined my whole experience at the Metro Center Hotel unfortunately. I will never use them again.

4/10

Poor

24 Aug 2018

Angelita

Needs improvement on coordination and speed

We were able to check-in early, which was a good thing, but other than that, we were disappointed. We scheduled seaport transfers for early in the morning to catch a day trip to Cebu, and we came down to the restaurant 30-45 minutes before 6am. First, the food service was very slow, and it was nearly 6am when the food arrived. At that point, one from our party already went to the front desk to ask if the transfer was ready. We were informed that the vehicle was not yet there, so we asked that they inform us once it arrives since we were at the restaurant waiting. After 15 minutes or so, a van arrives, and one of us asked again, and we were told that it was the airport transfer, so again, we reminded them to tell us once the seaport transfer is ready. At 630, we came to the front desk again only to be told that the next trip is 7am. We ended up not taking their transfer because we would miss our trip. We scheduled it a day before, yet there was no coordination for it at all. The front desk even asked us for the key card before we took off because she thought we were going to check out, when we were not, nor did we ask to check out. We also asked for water refill when we got back, and there was again miscommunication about how we asked for housekeeping in the morning and that they have already given it, which we didn't ask for in the morning. All in all, there needs to be a better system for these because the staff end up telling us different things, which was frustrating.

Family

6/10

Pleasant

20 Aug 2018

Marissa

It was ok

The place is ok but the towels were old the staff were great

Friends

8/10

Excellent

16 Jul 2018

Tae

It’s not the cleanest hotel, but it’s very convenient. The front desk staff is not customer service oriented, but housekeeping is very accommodating. If you request a rollaway bed, it’s 675 pesos per night. If you have an extra person, it’s 675 pesos per person per night. The bathroom had some mold and mildew, but it wasn’t as bad as some of the other hotels in the area. Our room was very small. If you have two twin beds, plus the rollaway bed, it takes up most of the room, leaving you only a pathway from the entrance door to the bathroom.

10/10

Exceptional

14 Jul 2018

Chandy

Excellent Hotel great location.

Good location! Staff are very friendly, helpful and very respectful.
Restaurants and malls very close from the hotel. Very satisfied❤

8/10

Excellent

04 Jun 2018

Verified traveler

Clean rooms & friendly staff with gym & a pool to chill out on a summer heat..

8/10

Excellent

03 Jun 2018

Verified traveler

Annual customer

A good place if u want to b in city center, other than this it’s a little worn out, specially their beddings. Breakfast is good though, Service, not so pleasant people in the front desk.

Friends

8/10

Excellent

08 May 2018

S.Kim

The staff were wonderful. Food was great. Not too pleased with all the sugar ants and termites in our room.

4/10

Poor

04 May 2018

Verified traveler

Not much good to say

Inner rooms of hotel have no windows. Breakfast is very below average. Breakfast was included and doesn’t come with a juice. It’s a better of a bad selection to stay downtown. Go to a resort.

8/10

Excellent

13 Apr 2018

Tony

It was good clean and enjoyable would stay there again and the staff were all good and friendly and very helpful

8/10

Excellent

11 Apr 2018

Floyd

Close to the Pier and Airport.

This hotel is unusual. The room is spacious with a good shower, but we did not have a window (except a small one that you would want to keep covered as it only showed hotel equipment). The outside of the hotel looks terrible, but inside is ok. I appreciated that there is a small gym, that there is a freee shuttle to the airport, and breakfast is goo, especially the eggs and corned beef. The stsff is pleasant and helpful. Don’t eat at the Dim Sum restaurant next door, but go to Al Fesco’s Bay Italian restaurant two blocks away for good Italian food.

Family

8/10

Excellent

03 Apr 2018

Verified traveler

Nice hotel there is swimming pool and gym.

Its beyond expectations. Nice staff, delicious food, they are very accomodating and friendly. There are plenty of foreigners checked in.

8/10

Excellent

08 Mar 2018

Alex Raul

Excellent staff and clean facilities

We were greeted by Claire, whose charming and wholesome personality made our stay extremely enjoyable. From check-in to check-out, Claire was very helpful and always served us with a pretty smile. She also gave us excellent dining suggestions. She is truly an asset of the hotel.

The room was clean and comfortable. Having a hot and cold shower was certainly the clincher.

8/10

Excellent

04 Jan 2018

jojie

My stay at the hotel was
pleasing and nice.staff was accommodating and courteous.

8/10

Excellent

30 Dec 2017

mark

ok place ti stay over night

just ok to stay over night

just ok to stay over night

just ok to stay over night

10/10

Exceptional

24 Dec 2017

beth

Nice hotel, staffs are approchable and the most, we feel comfortable with our stay along with my family.

8/10

Excellent

19 Dec 2017

BENNIE

Excellent front desk staf. Good service in the restaurants. Very poor wifi in the rooms...frequent disconnections from the wifi, and excruciatingly slow internet connection. Excellent and on time shuttle service to and from the port.

Family

10/10

Exceptional

15 Dec 2017

Benjie Boy

Downtown location

Very convenient ;closeto the main road of CPG; so very easy to access the airport or sea port!

8/10

Excellent

02 Dec 2017

Roderick

GREAT BUDGET HOTEL

The staff at this hotel are excellent. I booked an extra room for some friends who bailed at the last minute. The hotel manager M. Carmel, was gratious enough to refund the amount of the room back to me. I was treated by her and all staff menbers here at this hotel with great respect and accommodation. The hallways and rooms were very clean and modern looking. On the ground floor, the area around the elevator needed to be repainted badly. The inside of the elevator needed some serious reno's. The overhead panels needed to be cleaned. Some lights needed to be replaced. The elevator walls need to be panelled with mirrors, stainless steel, wood paneling etc to upgrade it. The carpet on the floor of the elevator was old a dirty. If the hotel does just these things it will greatly improve the appearance of the hotel and result in more guests re-booking.

10/10

Exceptional

29 Nov 2017

MARK

Accomodating Staff

All the staffs are very accomodating. They accept my request for an early check-in due to my early meeting.

6/10

Pleasant

20 Nov 2017

Arnie

Good location if you want to stay close to city center. The hotel staff was friendly and helpful. However I didn't like the restaurant staff. I ask our waiter to give me eggs over easy or fried egg. When he gave me the my order it was sunny side up, I reminded him I want over oeasy or fried. He came back and said this is over easy and all there eggs are fried in a sarcastic manner. The hotel need to train there cooks and staff what tourist want.

6/10

Pleasant

15 Oct 2017

Ernesto

Upgrade your rooms.

The people hanging around at night in the rooftop are very noisy. There is no internet in the room. There is no videy also.in the bathroom.

8/10

Excellent

08 Oct 2017

Verified traveler

Good place to stay. Very convenient with many restaurants nearby. Very easy access to stores, etc. nice staff and very helpful with directions and luggage. House keeping was good and efficient.
Water temperature in shower fluctuated slit.

Partner

10/10

Exceptional

04 Sep 2017

William

Great Hotel

Right down town. Shopping and restaurants very close. Room was great! Bed was very comfortable. The service was the best! We will definitely stay there again!

Partner

6/10

Pleasant

07 Aug 2017

merly

Nice Hotel it could be better.

Hotel was okay. Employees were very accommodating and the food was great. The Elevator was out of order 2weeks prior to my arrival in spite of they put me to 6th Floor. Glad I only stayed for 1 night.

10/10

Exceptional

29 Jun 2017

Verified traveler

Bryan from Golden State!

It was my second time to check in the hotel...first one was from March & second was June...Yes I do love the hotel a lot from great stuff & their food is excellent...I will highly recomend the hotel to those who travel all the way down to Bohol...everything is great except the elevator is need to upgrade...but it doesn't bother me anyways...but yah the hotel is very convenient & great staff and safe...

6/10

Pleasant

06 Jun 2017

Andre

irrispective of the good location, never again!

It was OK...but a no go was that I got a room without window!!
Additionally you have to enter the WIFI password as soon as you were disconnected...there was no automatic recognition.

10/10

Exceptional

04 Jun 2017

Ma. Lea

Good Stay

The place is clean, easy check in process and staff were helpful and friendly. conveniently located near the airport, sea port and city center. real value for money

10/10

Exceptional

30 May 2017

vence

Excellent

Awesome locations near to everything

Family

8/10

Excellent

29 Apr 2017

Matt

Great stay, excellent staff. Close to everything.

The staff are the best. Well trained, friendly, helpful and working as a team. Made it easy to stay and get things done. Safe and secure. Shuttle services available. Free parking if you have a rented motorcycle dropped off. They are being expanded. Very excited to see how they grow in the next couple years.

6/10

Pleasant

24 Apr 2017

Verified traveler

Nice hotel however there were many ants.

Hotel staff was nice however the rooms were not so clean. Good food

6/10

Pleasant

15 Apr 2017

Maddie

In the very heart of the city

Easy access to the malls and convenient to find a ride. Unfortunately, the shower is not good, it is either too hot or cold, no in between. The shower is like a sprinkle and all over the place. I didn't enjoy taking a shower at all and that was one of the reasons why I stayed in a Hotel instead of family to have a good shower after each day of outing. Anyhow, probably not the hotels fault just probably lack of water in the City of Tagbilaran. Overall, it wasn't too bad. I will still recommend the place.

8/10

Excellent

15 Apr 2017

Gian

Satisfactory hotel at the heart of tagbilaran

The staff were very friendly and accommodating although the hotel is a bit outdated/old but its clean and well maintained.

10/10

Exceptional

02 Apr 2017

Verified traveler

Convenient and center to everything

Amazing

Family

8/10

Excellent

23 Mar 2017

Katherine

Very friendly and accommodating staff. The hotel may be a little old already but the rooms were maintained well. Best part: it is walking distance from the hospital where my friends were admitted and the very reason why we went there.

Family

10/10

Exceptional

17 Mar 2017

Verified traveler

Strategic Location

very near at Bohol Cultural Center and BQ mall. We have a restful night.

10/10

Exceptional

06 Mar 2017

Jesus

Hotel is nice, staff are friendly and helpful. Location is easily accessible to the anemities needed to buy stuff.
Elevator needs upgrading, and the interior too.
Overall, we are satisfied with the place

8/10

Excellent

22 Feb 2017

Verified traveler

A perfect place accessible to malls, church,airport and seaport. The staff is polite towards the guest. The room needs a thorough cleanup lots of cockroaches in the bathroom and the big cockroach was cruelling in our bed and my husband was screaming in the middle of the night.
My husband got some mosquito bites on his arms and cheek. Hopefully this matter will be resolves

Partner

8/10

Excellent

12 Feb 2017

Stan

Excellent staff

Could not have been more pleased with the staff. Friendly, helpful. Made our stay much nicer. Our room was smaller than it looked in the picture. Our only complaint. Definitely stay here.

10/10

Exceptional

31 Jan 2017

Darren

Nice hotel in Tagbilaran

Second time staying at this hotel. The hotel shuttle was already waiting for me at the airport when i arrived. Only a short distance to the hotel. About 5 minutes was all. The staff at check-in were friendly and helpful. They helped me get my luggage to my room. The room was clean and the bed was comfortable.

8/10

Excellent

20 Jan 2017

lolong

Walking distance only to the mall.

all the staff is very polite and the place is quite overall I like this hotel.

8/10

Excellent

14 Jan 2017

Ray

Efficient staff and constant availability

Checked in w a toothache. Everyone in the hotel staff wanted to help in one way or another. Dentist across the hotel was super amazing!!!

10/10

Exceptional

09 Jan 2017

jon

Nice and clean. Good price

The staff were friendly. We were received early at 10am and we allowed to stay up to 2pm of check out time.

10/10

Exceptional

16 Dec 2016

J

Excellent Customer Service!!!

The staff is very efficient, helpful and friendly.

8/10

Excellent

06 Dec 2016

Jonathan

Good experience.

The good: Very nice accommodating staff. Decent complimentary breakfast. Gym and pool access. Rooms were spacious and good WiFi reception. Near the airport and boat area.

The bad: WiFi made you reconnect every 3-4 minutes which is annoying. Outside of complimentary breakfast, the food was very expensive for what was served. Rooms were a bit older and dirtier. Got questioned several times when I wanted to use amenities if I was staying at the hotel. Not much to do in the surrounding area.

The reality: I would stay here again. There are some annoying things (listed above), but overall the place outweighs the negativity.

Partner

6/10

Pleasant

02 Dec 2016

victor

Could be worse.

Rooms are small and beds are super stiff. Front desk offered a second bed since there was several of us. Failed to disclose the extra 670php cost for the extra bed. Only found out the cost on check out.

Family

6/10

Pleasant

17 Nov 2016

FAiry

In the heart of the city

Check in was pretty fast. We paid for the room already through expedia. The hotel staff were very friendly and very good at explaining things. The hotel was on the older side. The elevator was small and you could tell it is old. The carpet looked old. The room was small but clean. The washroom was a decent size and there was free bottled water and free local delicacies which is good. There was also a small fridge and flat screen tv in the room. There was breakfast included and we had a choice between american or filipino breakfast. We chose the Filipino breakfast (we are filipinos) and it was pretty good, although it wasn't a buffet. Check out was a breeze, as compared to other hotels we stayed in. We just gave our key and that was it! Overall, if you don't mind staying in an older hotel, it is okay. I find it expensive though as you can find cheaper hotels which are newer.

2/10

Poor

22 Oct 2016

Kuwait travelle

Room not clean

We arrived early around 9am, room not ready come back around 11 as per reception, we come back at 12, our room still not ready since they fixing something as per reception,come back at 1pm I feel irritated we tired of moving around the area, afterwards they said it's ready, but when we got up to room it was dark without Windows, with noisy aircondition, room has moist smell too, I opened the light there is flying insect, I was very disappointed plus on nd off and power supply.i woke up with headache., went for breakfast, ordered tocino that taste like tapa, sour supposed to be sweet right? waited for my fresh fruits to made my day, dang waiters forgot us! they serve unripe pineapple.So disappointed by this hotel.

4/10

Poor

25 Sep 2016

Belinda

Best for just sleeping in.

The room was tiny, no tea or coffee facilities. Not very clean. Wifi kept dropping out and could not use guest log in.

8/10

Excellent

22 Sep 2016

Verified traveler

Downtown Hotel

Good downtown location, close to a nice mall & shopping. also walking distance to a nice little park.

4/10

Poor

21 Sep 2016

Traveler

Average experience

Feeling in room very closed in. Need some natural light

Ok for on night

8/10

Excellent

21 Aug 2016

Verified traveler

Worth the price

Room was clean with a powerful aircon. Breakfast was decent. Only complain is that the WiFi didn't work.

Partner

8/10

Excellent

19 Aug 2016

Edmund A

best place in town

we stayed at the best place in Tag City and was not disappointed.

Family

6/10

Pleasant

10 Aug 2016

ally

nice hotel close to shop

the staff are nice and very helpful the breakfast is good and i wish they have a good wifi connection.

8/10

Excellent

25 Jun 2016

Teofilo

Cheap and comfortable

The room was big but it has no view. The staff are friendly and accommodating.

6/10

Pleasant

20 Jun 2016

Verified traveler

Centrally located to all tourist attractions.

The hotel design and structure is quite rustic.There is no phone at the bathroom and other amenties and facilities are not upgraded.The room I stayed in is small.The meal price allocation is quite expensive.

8/10

Excellent

11 May 2016

Ivor

Improved

Disappointed on a previous stay here in 2007, but pleasantly surprised by our recent 2 night stay. Was put off by the possibility of noise from CPG Avenue, but never noticed it, even though our room overlooked it.

Partner

8/10

Excellent

11 May 2016

Quin

Nice hotel close to the port in Tagilabaran

I was pleasantly surprised to be greeted by the hotel staff when I got off the boat in Tagilabaran (I forgot that the hotel provides complimentary transfers to and from the port). The hotel was less than 5 mins drive from the port and very close to the airport as well.
There were a couple of malls within 5 mins walk from the hotel with supermarkets, but not good eating places. The hotel had a restaurant and I enjoyed the included breakfast there. The staff were lovely and very helpful, however, they could not really provide info on tours and could only advised of private tours. (There are group tours which are much cheaper but the offices are in Panglao, however, they can provide pick-up and drop off services for some tours).
I liked the room as clean and comfy. I would definitely stay there again.

4/10

Poor

10 May 2016

Verified traveler

Noisy Area

The area is great since it is in the center of the city. But the renovations of the building is very uncomfortable for stay.