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JR-EAST HOTEL METS MUSASHISAKAI

Tokyo · Japan

2-1-8 KyonanchoView location

9.2/10Excellent311 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.4/109.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About JR-EAST HOTEL METS MUSASHISAKAI

Enjoy a cooked-to-order breakfast each morning for a fee at the JR East Hotel Mets Musashisakai in Musashino. This hotel offers complimentary Wi-Fi, a 24-hour front desk, and dry cleaning/laundry services. Self-parking is available onsite (subject to charges).

Each of the 95 air-conditioned rooms features a refrigerator, a flat-screen TV, and a private bathroom with a shower/tub combination, complimentary toiletries, and a bidet. A desk, daily housekeeping, and irons/ironing boards (upon request) are also provided.

The hotel is conveniently located within a 10-minute drive of the Ghibli Museum and Ajinomoto Stadium, and is also close to Jindaiji Temple and Shakujii Park.

Read more about this hotelShow less

With a stay at JR East Hotel Mets Musashisakai in Musashino, you'll be within a 10-minute drive of Ghibli Museum and Ajinomoto Stadium. This hotel is 11.2 mi (18 km) from Shinjuku Gyoen National Garden and 11.7 mi (18.9 km) from Meiji Jingu Shrine.

Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Laundry
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Unicode Support false Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Meals and extra beds are not included in the room rate for children ages 6 and younger included in the reservation. Meals and extra beds are available on request.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately JPY 740 per person
    • Self parking fee: JPY 1500 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

Nearby attractions

Inokashira Park 2.6 km / 1.6 mi
Ghibli Museum 3 km / 1.9 mi
Musashinonomori Park 4.1 km / 2.5 mi
Edo-Tokyo Open Air Architectural Museum 4.1 km / 2.6 mi
Jindaiji Temple 4.4 km / 2.7 mi
Ajinomoto Stadium 6.3 km / 3.9 mi
Shakujii Park 7.6 km / 4.7 mi
Tokyo Racecourse 9.7 km / 6 mi
Tamagawa Speedboat Racecourse 10.4 km / 6.5 mi
Yomiuriland 11.6 km / 7.2 mi
Hitotsubashi University 13 km / 8.1 mi
LaLaPort Tachikawa Tachihi 13.9 km / 8.6 mi
Seibuen Amusement Park 14.2 km / 8.8 mi
Fujiko F Fujio Museum 14.2 km / 8.8 mi
Tokorozawa Sakura Town 14.6 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 95
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
Show 14 more facilities & services
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • Concierge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • Air conditioning in Restaurant
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CAPACITY 2SINGLE • CAPACITY 2SGL.C2

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    SINGLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 1TWIN • CAPACITY 1TWN.C1

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    TWIN CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CAPACITY 1SINGLE • CAPACITY 1SGL.C1

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    SINGLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SMOKINGTRIPLE • SMOKINGTPL.JK

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    TRIPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CAPACITY 3TRIPLE • CAPACITY 3TPL.C3

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    TRIPLE CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    DOUBLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 1DOUBLE • CAPACITY 1DBL.C1

    Photos are not available for this room type.

    JR-EAST HOTEL METS MUSASHISAKAI

    DOUBLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about JR-EAST HOTEL METS MUSASHISAKAI

9.2
Excellent
311 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Daniel
Always a great place to stay
10/10
Exceptional
10 Jun 2026
Frank
Thank you for your services and help with the luggage storage.
Family
8/10
Excellent
03 May 2026
Cheuk-yu
The hotel is conveniently located next to the JR station Musashi-Sakai. It offers a decent breakfast at the cafe in the ground floor. It offers the choice of a Eco-room service. Interestingly, the day when I skipped room service, they left two bags of sheets and towels at my door.
Self
10/10
Exceptional
01 Apr 2026
Makoto
That would be nice if they had a little better breakfast options
Self
10/10
Exceptional
16 Mar 2026
Daniel
Always my place when I visit Tokyo. So convenient with bus loop and train station right there
8/10
Excellent
06 Sep 2025
Sudhamsh
Good property and next to station and shopping areas. Breakfast arrangement apart of the hotel charges. But the breakfast arrangement is not good
Leisure Family
10/10
Exceptional
15 May 2025
Antonio
Great value and super helpful staff
Leisure Family
8/10
Excellent
28 Apr 2025
Mie
Location was fantastic. Right at the train station. Also you can go across the street for Uniqlo, Muji, Loft and lots of restaurants and bakeries are nearby.
Room is small, I reserved 3 beds for family of three. There were no space to open up our suits cases lol.
Other than that, beds were great and we had a really nice stay!
Leisure Family
8/10
Excellent
31 Mar 2025
Roy
Very convenient location and helpful staff. I forgot an item after check-out and they held it for me and helped me pick it up. Very good experience overall.
Leisure Self
10/10
Exceptional
29 Dec 2024
Miyuki
駅からすぐで買い物もしやすく便利でした。お部屋もとてキレイで、アメニティーも揃っていて快適過ごさせて頂きました。
エコ対策でお掃除を減らす事には賛成ですが、6泊の滞在で1度は少し少ないように思いました。
Family
10/10
Exceptional
19 Oct 2024
Terre
Great location, right next to the station (though quiet). Good to spend time where locals live their everyday lives (not touristy), quieter than w/in Tokyo and easy to take day trips from here.
Leisure Family
10/10
Exceptional
08 Oct 2024
Diana
Excellent service and very comfortable, well thought out room. Will definitely return.
10/10
Exceptional
04 Oct 2024
Thomas
New, clean hotel, very close to the train and the bus. No noise in the rooms.
10/10
Exceptional
08 Sep 2024
Verified traveler

Excellent place to stay

This is such a great hotel with so many places to eat and shop right downstairs. Plus, the bus depot and train station are right next door. I can't recommend this hotel enough!
Friends_and_family Family
10/10
Exceptional
16 Jul 2024
Roy
All was terrific, thank you!
Leisure Self
10/10
Exceptional
18 Jun 2024
Noah
Right beside the rail station, so convenient to head back to after a day of exploring.
Leisure Self
6/10
Pleasant
11 Apr 2024
Mari

Not clean or family friendly

It was disappointing. It is not very kid friendly. The breakfast wasn’t provided for young children and even after asking the front desk about the lack of breakfast vouchers they gave us misinformation that we wouldn’t need them to get breakfast for our two youngest kids. The breakfast options were very limited. The room had majorly chipping paint on the window sills. Massive accumulation or dust in the corners of the room and the bathroom wasn’t fully cleaned when we got there. My 6 yr old was the first to shower and due to the bath not being cleaned properly (we later discovered there was oil residue left in the tub) he slipped and fell and hit his head. It could have been much worse had one of us not been there to help. The fixtures were mildewed and rusted. The walls are terribly thin and we had some particularly loud neighbors (for hours) the first night that even our loud sound machine couldn’t muffle. We didn’t sleep great. The location is convenient by the station and some shopping but honestly that’s its only redeeming quality.
Friends_and_family Family
10/10
Exceptional
30 Mar 2024
Christina
Clean, friendly, convenient, and next to train station.
Leisure Family
10/10
Exceptional
25 Jan 2024
meredith
Excellent experience!
Leisure Family
10/10
Exceptional
31 Oct 2023
Catherine
Very clean and well supplied. Close to restaurants, shopping and subway
Leisure Family
10/10
Exceptional
16 Jul 2023
Edwin

Great hotel

Great price, location, amenities, breakfast ( pay a tiny bit extra ). Has fridge in room. They provide bottled water daily. Quiet. Washing machine and dryer was on our floor. I can see why this girl has high marks. Plenty of food and shopping across the street.
Friends_and_family Family
10/10
Exceptional
17 Jun 2023
Nana
I love this hotel and always stay here whenever I visit Japan. Its location is great and the staff is extremely helpful. Highly recommended!
Business_and_leisure Self
10/10
Exceptional
20 Apr 2023
David
Really enjoyed my stay. Everyone there was so helpful and kind.
Leisure Self
10/10
Exceptional
28 Mar 2023
Geoffrey
It was close to the station and really convenient getting to places.
10/10
Exceptional
09 Jan 2023
Jessica
—
Leisure Self
10/10
Exceptional
09 Jan 2023
TOMOKO
Overall very good and convenient.
At thd last day, many teenagers checked in and were noisy at night.
But manageable level.
Leisure Family
8/10
Excellent
04 Jan 2023
Natcha
Close to JR station.
Friendly staff.
Clean and convenient.
Leisure Family
10/10
Exceptional
03 Nov 2022
Catherine
Ciean, quiet and conveniently located near mass transit and retail centers. Excellent choice.
Leisure Family
10/10
Exceptional
09 Aug 2022
Shimako

Cozy and comfortable hotel

The hotel is situated a few minutes away from the station and there is a community support police office (kohban) in front of the hotel! There are lots of shops including a big super market, restaurants and bars near by but quiet at night. The hotel is cozy and staff are very friendly and helpful.
Friends_and_family Family
10/10
Exceptional
30 May 2022
Ma Cielo
Nice and clean. Bed was bigger than the usual business hotel
Business_and_leisure Self
10/10
Exceptional
06 May 2022
Verified traveler

Great little hotel

Nice area of Tokyo, with lots of shops and restaurants nearby plus train station a few yards away.

Good place to stay with everything you need including water, toiletries and even a washing machine.

Probably give the breakfast a miss though as there are a couple of great patisseries nearby.
Self
6/10
Pleasant
19 Nov 2019
Verified traveler

Awkward check-in and check-out

Hotel is comfortable and conveniently located, very close to the JR station. Two things I did not like at all: 1. I arrived at the hotel around 2PM, they checked me in but informed me that I will have access to the room only as of 3PM, their official check-in time. Many hotels have official check-in times, but if the room is available, they let the customers in earlier. The room was available, as they told me that if I wanted to enter it earlier, then this would have cost me 1000YEN. For an international traveller, who has been travelling for ~20h, I found this rather unfriendly. Second thing: on the last day I checked-out at 11AM, according to the hotel rule. I then asked if I could stay some extra 10-15min in the hotel lobby (usually one does not even have to ask for that) which at that time was being cleaned. First they said yes, but after 2-3 minutes they came to me and asked me to leave, because of the ongoing cleaning process. This was the first time I was \"kicked out\" of an hotel ... I did not find this very friendly either.

Business
10/10
Exceptional
05 Oct 2019
Maria Fernanda

Excellent service and location

Excellent location, wonderful and helpful staff!!
Partner
10/10
Exceptional
26 Aug 2019
Verified traveler
Everybody was ready to help when needed
Room is nice and clean
Friends_and_family Family
10/10
Exceptional
16 Jul 2019
Verified traveler
Clean bathroom. Slightly larger than most Japanese hotel bathrooms
Friends_and_family Family
8/10
Excellent
17 Apr 2019
Verified traveler
Great little place. Lots of shops and restaurants nearby. Right next to the train.
Leisure Self
10/10
Exceptional
25 Feb 2019
Julie
Standard business hotel ... that gets everything right!
Leisure Self
10/10
Exceptional
03 Jan 2019
YP
Convenient location with many places to eat and shop within walking distance. Right beside train station.
10/10
Exceptional
02 Jan 2019
Verified traveler
Really clean, spacious rooms, reception staff have excellent English, close to Train stop.
10/10
Exceptional
31 Dec 2018
Don

Great hotel in Musashisakai

The hotel location is a little outside of central Tokyo, but it is very close to the train station, which is on the very convenient Chuo central line.Everything about the hotel was great - the staff, service, etc. We were very close to the train tracks, but could barely hear the train. We were also able to get a room for 3 people. Highly recommended if you prefer an area that's not so crowded, but still convenient to central Tokyo.
Family
10/10
Exceptional
28 Nov 2018
Verified traveler
Friendly staff, good location, remodeled rooms. Great breakfast too.
10/10
Exceptional
05 Nov 2018
Enoch
super close to subway, very convenient vicinity - shopping eating transport..., staff very friendly and professionally...
8/10
Excellent
13 Sep 2018
Narayanaswamy

Convenient Stay

THe hotel is location in a convenient location near to all major malls and convenient stores and and is very ideal for travellers who have work around this area, especially the Tokyo University of Agriculture and Engineering
10/10
Exceptional
23 Jul 2018
Pete

Well located to transport and shopping.

I stay here regularly and can highly recommend this hotel. The staff are very attentive to your needs.
10/10
Exceptional
06 Jul 2018
Verified traveler

Conveniently located

The hotel is just right next to a Tokyo major train line station at the western edge of the city. There are shopping malls, restaurants (western and Japanese), bakeries, convenience stores all around the area so the location is absolutely fantastic. However to visit most major Tokyo tourist sites, you would need to catch a train from the said station and travel eastward 20 minutes to city center and possibly transfer to another train to your destinations.

The hotel is modern and clean, albeit a little small but typical for a Japanese hotel room. The staffs are very friendly and very helpful. I will definitely stay again.
8/10
Excellent
25 Jul 2026
Toshiya
ホテル客室自体は非常に良く、ゆったりと過ごせました。
朝食付きのプランでしたが、朝食がエクセルシオールカフェで、そこの店員さんの対応がイマイチでした。確認ミスが多い、サラダ付きなのにサラダ忘れる、そして量が少なくて足りなければ結局他で買いたすしか無い…また、そもそもの席数が少ないのに、ホテル客以外も利用するので、ホテル客が待つ羽目になる。色々と残念です。
周辺飲食店はありますが、居酒屋やファストフードがメインなので、夕食に拘るのは難しいですね。
10/10
Exceptional
24 Jun 2026
Mie
白内障の手術を受ける母のために、病院から近いこちらのホテルを予約しました。
臨機応変に対応していただき、ありがとうございました。
お陰様で無事に手術を終えることができました。
また機会がありましたら、よろしくお願い致します。
8/10
Excellent
15 Jun 2026
KANAKO
ホテル1階のカフェが便利でよかったです。
Family
10/10
Exceptional
16 May 2026
SHINOBU
静かで快適に過ごせました。
Self
6/10
Pleasant
23 Apr 2026
MICHIKO
味の素スタジアムでのライブに行くのに近いかと思いましたが 結構ありました。 羽田空港から行き味の素スタジアムまでの行き方を教えてもらいました。 北海道からで地理的によく分からず行くと思ってたのとは違ったりしますね。
Self
10/10
Exceptional
22 Apr 2026
Masumi
すぐ近くにコンビニ、スーパーがあり立地条件が良いです
Self
8/10
Excellent
15 Apr 2026
Atsushi
部屋は清潔です。ロビーフロアで淹れたてのコーヒーがいただけるようになったのが良いです。
Self
8/10
Excellent
10 Mar 2026
????
朝食は、カフェのモーニングとお蕎麦屋さんの鴨蕎麦と選べるので良かったです。
10/10
Exceptional
22 Feb 2026
KINICHI
チェックイン機械での受付ではあるが、スタッフが丁寧に対応くださった。客室エレベータ前のコーヒーサーバは自由に飲めてよかった。アメニティも豊富で、ユニットバスも広かった。
Self
8/10
Excellent
13 Jan 2026
Youngman
직원들이 친절
10/10
Exceptional
28 Nov 2025
Woong-Seob
객실은 깨끗하고 편의 시설도 좋습니다. 침대도 안락하고 용품들도 잘 구비되어있습니다. 비지니스 호텔로 매우 추천합니다.
Business
6/10
Pleasant
14 Sep 2025
Yukari
オプションで朝食付きにして併設のカフェで朝食をいただきましたが、セット内容のサラダとドリンクお代わり券が付いて無い日があった。
Business Self
10/10
Exceptional
01 Aug 2025
REI
よく寝れました
Business_and_leisure Self
10/10
Exceptional
06 Jul 2025
Momoko
アメニティがちゃんとPOLAで良かったです。
快適に過ごしました。
Leisure Self
10/10
Exceptional
02 Jun 2025
Shinsaku
今回は3泊4日の宿泊でしたが、最上階で静かな部屋を準備して頂いて快適に過ごすことが出来ました。朝食も6:30から摂れて、朝のゆっくりした街を観ながら、時間を過ごすことが出来ました。
Leisure Partner
8/10
Excellent
21 Apr 2025
Noriko
用があり2泊しました。駅近で周りに色々な店舗があり、部屋も清潔でよかったです。ただスリッパが消毒済みとなってましたが使い捨てにして欲しかったです。
Leisure Self
8/10
Excellent
09 Apr 2025
Nana
スタッフの説明がわかりやすく親切
交番が目の前で安心
駅からすぐ近くでわかりやすい
バス停が目の前で利用しやすい
朝食はモーニングサービス風でおいしかったしコーヒーのおかわりも良い
宿泊代がもう少し安いと良いが
Leisure
10/10
Exceptional
03 Apr 2025
??
スタッフがとても親切。
備品も綺麗
又是非又利用したいです
10/10
Exceptional
27 Feb 2025
Mariko
丁寧な対応で気持ち良く滞在出来ました。
ありがとうございました。
Leisure Family
10/10
Exceptional
24 Nov 2024
Yuki
利便性が良かった
Leisure Family_with_children
8/10
Excellent
06 Nov 2024
Yoshihisa
駅直結がいい。
8/10
Excellent
23 Sep 2024
Rumiko
スタッフさんの対応がよかったです。
2/10
Poor
16 Sep 2024
Paolo
breakfast almost non-existent. Room service absent. What does the eco system have to do with not making the bed? in general exorbitant cost for what they offer.
8/10
Excellent
12 Sep 2024
Yoshihide
 駅に近接する立地が魅力です。朝食は1階の喫茶店(ドトール)で満足。
 喫煙の部屋があったので大変助かりました。
Business
10/10
Exceptional
11 Sep 2024
Kimihiko
とても沿線沿いと思えない静かに親切なスタッフさんに感謝でした。
10/10
Exceptional
02 Sep 2024
Kimihiko
駅近くにも関わらず静か
Business Self
8/10
Excellent
01 Sep 2024
Toyomi
上京の際に利用してます。
駅から近くて大変便利です。
スタッフさんもとても親切です。
一つだけ言うとすると、お部屋のお掃除はしなくていいです、と言うステッカーをドアにはると、タオル交換してもらえなかったので、それが唯一のマイナスです。でも、言わと
6/10
Pleasant
20 Aug 2024
Shinichi
凄く親切で良かった。
Leisure Family_with_children
8/10
Excellent
12 Aug 2024
YOSHIOMI
3人で一部屋に泊まれて、駅前なので交通にも買い物にも便利でした。
チェックインもチェックアウトも専用の画面ですぐに出来るので、順番待ちも無くて良かったです。
唯一、不便だったのはホテルのせいではないけどコインランドリーがI台しか洗濯機も乾燥機もないのに誰かに占拠されたのか
何回除いても誰かに使われていて使えなかった事です。
10/10
Exceptional
02 Aug 2024
HSIN-CHEN
我們待了6個舒適的晚上. 飯店地點緊鄰武藏境站旁, 真的非常方便
Friends_and_family Family
10/10
Exceptional
24 Jul 2024
KATSUKO
清潔で行き届いたホテルです。朝食はそんなに良くなかったです。
Leisure Self
8/10
Excellent
23 Jul 2024
Yasuko
立地がとても便利。すぐ目の前にあるイトーヨーカドーで買い物も便利。
ホテルの施設は普通。スタッフの対応はとても親切でした。
Business_and_leisure Self
10/10
Exceptional
10 Jul 2024
HANSEONG

좋았습니다

역이 바로 앞이라 어디로 이동하기가 굉장히 쉬워서 좋았습니다.
매일 간단히 청소를 해주서 좋았습니다.
Friends_and_family Family
10/10
Exceptional
21 Jun 2024
Hiroyuki
ビジネスで利用しました。駅裏のため電車の走行音がうるさいかと心配していましたが、大丈夫でした。 
スタッフの方々の対応も良く、また利用させてもらいます。
Business
6/10
Pleasant
20 Jun 2024
SHIHWEN
住了三晚只有到垃圾,浴室和床鋪都沒清潔
Friends_and_family Family
10/10
Exceptional
20 Jun 2024
joji
慣れない宿泊でしたが丁寧に対応して頂いました
喫煙室でしたが思っていたより綺麗でした
Leisure Self
8/10
Excellent
05 Jun 2024
isao
交通の便が大変良かったです
Leisure Family
10/10
Exceptional
20 May 2024
Reiko
シングル禁煙ルーム利用。部屋もベッドも浴室も広く、周辺に店もたくさんあり、とてもよい。
Business Self
10/10
Exceptional
20 May 2024
minoru
とても良かったです
6/10
Pleasant
01 May 2024
Hidetaka
朝食がちょっとね
Business Family
10/10
Exceptional
04 Mar 2024
Toyotaka
ノ-トバソコンの電源コードを忘れて困っていたが、近隣の家電店を紹介して頂き、無事購入でき大変助かりました。
感謝しております。
Self
8/10
Excellent
04 Mar 2024
???
スタッフの方が皆さん丁寧で親切にしていただきました。
Leisure Family_with_children
10/10
Exceptional
30 Jan 2024
keiko
駅から近く便利です
Leisure Family_with_children
8/10
Excellent
14 Jan 2024
Yumie
This hotel location is good, because it is very close to Musashisakai station. The hotel’s staff is kind. i think totally I can recommend this hotel.
8/10
Excellent
13 Jan 2024
YASUYUKI
電話での対応が親切で丁寧にして頂きました。
Leisure Self
10/10
Exceptional
06 Dec 2023
keiko
何度も利用しています
駅近でとても便利です
8/10
Excellent
09 Nov 2023
Yuriko
ホスピタリティが最高でした。ありがとうございました。
8/10
Excellent
03 Nov 2023
??
カフェやレストランが近くに有ってとても便利です。都心にも出やすいところもおすすめです。
Leisure Self
8/10
Excellent
10 Sep 2023
Cecilia
Neat and cosy hotel
Leisure Family
10/10
Exceptional
16 Aug 2023
Ayano
内装がとても綺麗で、落ち着いています。アメニティは好きな入浴剤やお茶・コーヒーを選んだりすることができます。
枕が羽根と低反発素材の二種があり、好きな方を使ったり、2つ敷いて高くして使うこともできます。
空調もエアコンの他、空気清浄機付き加湿器が置いてあり、快適でした。
連泊プランの相談などもフロントで親切に対応いただきました。また機会があれば利用したいです。
Business_and_leisure Family
10/10
Exceptional
09 May 2023
keiko
立地がいい
Leisure Family
10/10
Exceptional
15 Apr 2023
Kazuko
駅近で便利
Self
10/10
Exceptional
07 Apr 2023
Kazuko
スタッフの方々が親切でした。
Family
6/10
Pleasant
03 Apr 2023
りょう
水がサービスでついていてよかった
Business Self
10/10
Exceptional
27 Feb 2023
HITOMI
息子の受験でついてきました。
とても便利な場所でここにして良かったです😆🎵🎵ありがとうございました。
Friends_and_family Family

Location & surroundings

JR-EAST HOTEL METS MUSASHISAKAI
2-1-8 Kyonancho, Musashino, Japan

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JR-EAST HOTEL METS MUSASHISAKAI

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