Ornate Hotel

10/10

Exceptional

17 Apr 2026

Julie

Do not appreciate to charge for parking.

Partner

2/10

Poor

17 Apr 2026

Zihang

.

10/10

Exceptional

13 Apr 2026

David

I really liked staying here ! Clean spacious room and everything near by to your convenience

Partner

10/10

Exceptional

01 Apr 2026

Paige

Staff were really nice and helpful. Super friendly

Partner

10/10

Exceptional

30 Mar 2026

Aryana

Nice hotel

Friends

4/10

Poor

27 Mar 2026

Luis

Added fees that not one employee could explain and they acted like they did me a favor taking them off

Family_with_children

10/10

Exceptional

26 Mar 2026

Robert

I've stayed there several times over the past six months. The property is being renovated. The rooms have been upgraded. So, everything is nice, new, and clean. As of March 2026, the hotel's main lobby and banquet rooms are now being renovated as well. Looks like it'll be nice when the work is finished.

There is a nice lake in front of the hotel, which is basically part of an office park. The surrounding area is safe, good for walking, etc. The hotel is near John Wayne Airport, South Coast Plaza, offices in the Costa Mesa Business District, and about five miles from Newport Beach.

The staffers are also nice and helpful.

Self

8/10

Excellent

25 Mar 2026

PROF

Good

Family

6/10

Pleasant

23 Mar 2026

Arnella

The hotel was under construction so that was annoying.

8/10

Excellent

19 Mar 2026

Denver

Really nice hotel with a great location. Currently under a lot of construction with minimal staff.

Business

10/10

Exceptional

15 Mar 2026

Sherry

newly remodeled. great location and pool and hot tub.
I rented two rooms under 1 reservation and I had to do 2 room deposits instead of 1 which was a little unexpected.
amenities were nice and clean!

Family_with_children

10/10

Exceptional

03 Mar 2026

Charlene

Great place to stay and wonderful staff

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Gahel

clean room, nice staff, 10/10 will come again

Partner

10/10

Exceptional

23 Feb 2026

Ronald

The room is very okay, and I love the staff service in attending to customers 😘

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Josiah

Nice and clean room! Great location!

Partner

6/10

Pleasant

20 Feb 2026

Nathan

Staff was not very welcoming.

Friends_and_family Family

6/10

Pleasant

28 Jan 2026

Thien

OK

Leisure Self

10/10

Exceptional

17 Jan 2026

Maria Alejandra

Lovely

Leisure

2/10

Poor

05 Jan 2026

Veniamin

I made a deposit of $150 in cash and stayed for two weeks in one room then I had to check out and check into the same hotel but change the rooms so when I was changing the rooms, my wife left some makeup stains on the bedsheets in a couple of towels so that’s all washable but they charged me $150 for bedsheets and for some towels and still could not show me the dirty ones that they’re saying it didn’t wash off. It’s just un unfair, unprofessional, money, hungry I don’t know. I don’t know what’s going on with this hotel.

Business_and_leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Luis

Very good stay

8/10

Excellent

30 Dec 2025

Veronica

Clean room, friendly and welcoming staff

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Nevaeh

Everything was great

Leisure Partner

10/10

Exceptional

19 Dec 2025

Arthur

Great

10/10

Exceptional

16 Dec 2025

Kimia

I like OC hotel

10/10

Exceptional

16 Dec 2025

Kimia

Good

Business Family

10/10

Exceptional

08 Dec 2025

Chad

Nice place, good rate, nice staff.

Leisure Self

10/10

Exceptional

06 Dec 2025

Jennifer

Very clean and comfortable!

Business

10/10

Exceptional

23 Nov 2025

Ron

Loved the clean renovated room and comfort factor.

Friends_and_family Family

4/10

Poor

20 Nov 2025

steve

I stayed here for two nights and wanted to share a balanced take. The hotel is very affordable, and the location in Santa Ana works well. Parking is simple, in and out, and the room itself had a mild renovation. The carpet looked new, the bed was comfortable, and I slept well.

A few things to know. The bathroom is tight and not the easiest to move around in. The property is in the middle of renovations, and some areas of the hotel have strong industrial odors that were almost overwhelming. Thankfully, my room could be closed off enough that the smell didn’t seep in. The AC/heater is an older wall unit and runs loud. There are also no real services on-site — no morning coffee setup, no restaurant, no room service. The hotel is between brand names right now, so it has a quirky, transitional feel.

For the price, I don’t regret staying here, but I wouldn’t return because of the odors and the lack of basic execution. It’s budget-friendly, but still has a way to go.

4/10

Poor

16 Nov 2025

Etiene

Nice hotel, but the Barhroom was dirty, there was a lot of noise, parties at the rooms with loud music at 11pm! I’ll never going to stay there again!

6/10

Pleasant

15 Nov 2025

Jacqueline

No microwave on rooms or available at the hotel to warm my baby food.

Leisure Family_with_children

10/10

Exceptional

15 Nov 2025

Pedro

Yes

Business Family

10/10

Exceptional

14 Nov 2025

Isabel

Everything excellent

10/10

Exceptional

07 Nov 2025

Salvador

Clean rooms and comfortable

Leisure Partner

10/10

Exceptional

03 Nov 2025

Anthony

The staff was amazing from the time I checked to the time I left.

Friends_and_family Friends

10/10

Exceptional

31 Oct 2025

shahrokh

Yes

Partner

8/10

Excellent

27 Oct 2025

Caren

A nice hotel, clean and quiet - good price, bedding nice near freeway and University which is why we stayed there

Leisure Family

10/10

Exceptional

18 Oct 2025

Amber

Friendly staff, clean grounds and recently renovated. Comfortable beds.

I was a bit bummed when I realized it’s about 15 mins from the beach however the quality of the hotel made it totally worth the drive.

Leisure Family_with_children

6/10

Pleasant

16 Oct 2025

Daniel K

The hotel was good, but I think it could benefit from a lobby microwave, if one in every room is not financially feasible. The helpful employee at the front desk informed me this was a COVID precaution but it has been years since the pandemic. For a hotel where everything else is fairly high quality, I thought this was a gross oversight on the Orange County Hotel's part. I think it would be within current work demands to have a microwave in the lobby and huge benefit to people staying there for work, which I believe is the current majority of hotel stayers. I couldn't believe when she said there wasn't one.
Respectfully,
Dan Larson
952-237-8236

Business

2/10

Poor

15 Oct 2025

Cole

The staff very accommodating! I loved that the lady at the front desk offered to move her car so I could use her space, since I paid $24 for the parking. She offered her space because there were even cars even parked inside the
roundabout and some were even double-parked. I didn't want to do that to her, so checked out and went home- not even having slelpt in the bed. I have not beeb contacted by anyone since, even though I left mt number. DO NOT DRIVE A CAR HERE

Business_and_leisure Friends

10/10

Exceptional

09 Oct 2025

Anthony

Looks like they are updating the facilities. The room was

10/10

Exceptional

03 Oct 2025

Linda Marie

Relaxation and Rest.

Great location and nice hotel with pool.

Partner

10/10

Exceptional

02 Oct 2025

Alexander

Lots of good restaurants nearby

Business

10/10

Exceptional

30 Sep 2025

Robert

Appears to have been renovated recently. Room and bathroom were great.

10/10

Exceptional

28 Sep 2025

Shaun

Great location and rooms.

Friends_and_family Family

4/10

Poor

27 Sep 2025

Kathryn

Second time at this property and overall, I was very disappointed. I believe the hotel has been under new ownership since I was here last. The corner room was beautiful and spacious- however had a scent of sewage coming out of the toilet spoiling the aromatic value of the entire room. Also, beware of parking cost of $24 per night, not included in the price of the room, this wasn’t the case during my previous visit. I see no reason for charging parking in an open, unsecured lot with no security. When I mentioned it to the hotel front desk when I checked-in, she rudely scoffed “well things change”. Not a pleasant attitude for someone who merely asked why. Later during the night I requested an ice bucket because the room was missing one, male front desk said they would send one to the room “if” they had any left, bothered to call no one while stood there- unfortunately no one bothered to ever come.

The hotel, room, and area is beautiful, yes, peaceful to sit by the lake and watch the ducks… but with the customer service and staff as poor and lacking as it was. It’s not worth returning I no longer recommend this hotel

Leisure Self

4/10

Poor

27 Sep 2025

Yerramalli

not enogh towels for all guests, no coffee refill, no microwave

8/10

Excellent

27 Sep 2025

HYE SUNG

Overall good

Business Self

10/10

Exceptional

26 Sep 2025

Taryn

Clean room, safe, newly renovated

Self

10/10

Exceptional

09 Sep 2025

Kelly

Nice place

8/10

Excellent

02 Sep 2025

Steven

Great value

Nice, clean, affordable hotel that was close to everything you need.

Business

6/10

Pleasant

01 Sep 2025

Qihuan

The staff was friendly, easy to park, just the parking fee $24 per day is too high. A/C unit no way to adjust the temperature and made the loud sounds. The fridge was not cleaned.

Business Friends

10/10

Exceptional

31 Aug 2025

Steven

Nice and friendly staff

4/10

Poor

24 Aug 2025

Abtin

The hotel was Meh, and there were extra charge for the parking

8/10

Excellent

17 Aug 2025

Isolde

No whip

Food was marginal...worse than buffet food. At first they saud no hot chocolate..then they found the box. White Russian was made with whip cream???

Friends_and_family Family

10/10

Exceptional

14 Aug 2025

Daisy

Wonderful stay

10/10

Exceptional

09 Aug 2025

Barbara

Nice Hotel!

Tucked away off of the main highway. Rooms are newly renovated & super spacious and comfortable.

Partner

8/10

Excellent

07 Aug 2025

Yaroslavna

I liked everything about this hotel—the only downside was the very noisy AC. I would have given 5 stars, but the loud noise was quite annoying. Without the AC, it felt very humid.

Business Family

8/10

Excellent

29 Jul 2025

ofelia

The pound with turtles I like it and didn't like the bar close to early

Business_and_leisure Family

10/10

Exceptional

17 Jul 2025

Jeffrey

Was awesome

Self

10/10

Exceptional

14 Jul 2025

Lupita

Love the stay

Business_and_leisure Family

10/10

Exceptional

12 Jul 2025

Xiaojun

Good rate and location
friendly staff
clean
have a lake for walking

Leisure Family

6/10

Pleasant

06 Jul 2025

Zeyad

Parking was awful, newly remodeled but not updated, terrible sheets. Ok for the money but would not stay here again.

Leisure Partner

8/10

Excellent

05 Jul 2025

Jason

I like 👍

Friends_and_family Friends

8/10

Excellent

29 Jun 2025

Rosalinda

Everything was amazing...accept the parking situation..they charge first of all...and then the lot they provide is not big enough so cars are just randomly parked in zones..and handicap ect..its very weird...and if u dont find a parking...not sure what they do for ya..Very clean room.Nice and helpful staff. Even the security guard was very nice.

Partner

10/10

Exceptional

29 Jun 2025

Jenny

My son and I really enjoyed staying in this hotel.
Lake view is the highlight and the cleanliness of our suite.
Close to freeways and restaurants.
Definitely we are planning to come back

Leisure Family_with_children

10/10

Exceptional

23 Jun 2025

Sandy

Everything was great, clean and nice view to the small lake.

Business_and_leisure Family_with_children

2/10

Poor

22 Jun 2025

guadalupe

Made reservations 48 hrs in advance, got to the hotel @ 9pm ready to rest and come to find out they have over booked the place and my reservations were canceled without previous notice... couldn't find another hotel due to the time ... it was the WORST experience ever. Not reliable hotel.

Leisure Partner

8/10

Excellent

21 Jun 2025

Bao

The customer service was really nice and attentive. The room was nice and clean. But, the hotel would be better with a microwave.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Hien

Great experience

Leisure Family

6/10

Pleasant

17 Jun 2025

Michelle

It was okay. Our towels were changed daily but in our five night stay, they did not once change our glasses and failed to restock the coffee cups and coffee.

Leisure Family

10/10

Exceptional

16 Jun 2025

Jason

Brand new rooms 👍 brand new gym 👍 the stay was perfect

10/10

Exceptional

16 Jun 2025

Paul M

Great place to stay

Business_and_leisure Self

10/10

Exceptional

02 Jun 2025

Raul

I really like it

Partner

8/10

Excellent

30 May 2025

Jessica

Pros:
- 100% clean, not a single stray hair or cleanliness issue found in the room or elsewhere in the hotel.
- Light colors in the hotel room made it feel more expansive than it was.
- Manager was nice and fixed my check-in issue immediately.

Cons:
- This was a big one for me and would prevent me from staying here again. Not a single window in the hotel room opens and it gets far too hot not to use the AC, but you also don't want the AC running all day long bc it ends up getting too cold just running constantly and it's also pretty loud. (I stayed in May for context.)
Without the AC on, the air in the hotel room was thick and felt super stuffy with warm air. There is a lack of central air throughout the hotel (each room has an individual unit), so not being able to open windows was even more unhealthy than it would have been if there was at least central air. My boyfriend and I found it hard to breath if the AC was off both during the day as well as at night. Super, super unhealthy with us both having to breathe in CO2 and I can only imagine how much harder it would be to have even more people sharing a room.
Additionally, there was an AC by the elevators but still no central air, so the entire hallway also felt overly warm and stuffy.

Business Family

10/10

Exceptional

08 May 2025

Jasmin

Enjoyed my stay

Leisure Partner

2/10

Poor

30 Apr 2025

sharon

It was recently taken over by new management. We used to like this one but we won't be back. There are sketchy people hanging around the lobby and parking lot.

10/10

Exceptional

20 Apr 2025

Verified traveler

Recent Stay

The venue was clean and nice plus newly renovated. We missed the chocolate chip cookies. We are also bummed about the parking fees.

Friends_and_family Family

10/10

Exceptional

08 Apr 2025

Zoila

The area was perfectly located for easy access to the airport and fairgrounds. Also surrounded by lots of enthnic restaurants and shopping. The beds were super cozy, clean and comfortable. The rooms were clean and spacious. The view of the lake was fantastic. The pool and hot tub were exactly what we needed after a long grueling hot day with tons of walking and shopping. Thank you for a memorable experience!

Leisure Family

10/10

Exceptional

04 Apr 2025

Robert

Nice quiet location next to little lake that one can walk around. Staff is very helpful and efficient. Great view from comfortable room.

Leisure Partner

10/10

Exceptional

01 Apr 2025

Aaron

We always enjoy staying here. Not the fanciest place in town but the rooms are always clean and the staff are all very nice and professional.

Leisure Partner

8/10

Excellent

30 Mar 2025

Susan

Nice and clean. A little noisy but comfortable room.

10/10

Exceptional

27 Mar 2025

Ryan

Fantastic value - rooms are clean and updated, fast internet, bathrooms are 5-star. Book with confidence.

8/10

Excellent

27 Mar 2025

Gina

Really like a property except for the bathroom door. I had such difficulty closing the sliding door, it did not close smoothly.

Leisure Family_with_children

8/10

Excellent

25 Mar 2025

Andria

Little gem by John Wayne

I was looking for a last minute stay with my partner in between busy work days. We found this hotel close to John Wayne airport. It was fairly priced and met all our needs. It seems to be getting some updates. I look forward to staying here again and seeing how it evolves!

Partner

8/10

Excellent

25 Mar 2025

Yordan

:)

Leisure Family

4/10

Poor

23 Mar 2025

Joey

Not as advertised

We traveled with a group for a youth baseball tournament. We discover upon arrival that the pool, restaurant and bar were closed because of lack of staffing. It took us 3 room changes to get the king size room that we reserved. When we settled in, we noticed the toilet wasn't clean and there were exposed electrical wires. They offered to move us again, but we were tired from traveling, and tired of already moving 3:times. We discovered the next morning while showering that the shower gel was empty. On our way to the elevator, we asked housekeeping, who was in the hallway to please replace it, but it didn't get done. Housekeeping was closed by the time we got back, but a gentleman at the front desk came through for us.

Friends_and_family Family

8/10

Excellent

23 Mar 2025

JAMES

Good stay and definitely would come again

Business_and_leisure Self

4/10

Poor

22 Mar 2025

David

1. A stranger was able to enter our room. Because of an error in the security card.
2. Bathroom floor had some hair.
3. Coffee pods were not replenished after we used the only two pods.
4. Air conditioner was old and very loud.
5. Garbage was not collected daily.

Business_and_leisure Partner

2/10

Poor

18 Mar 2025

Lee

Okay hotel, pool or hot tub never work. Will not be back.

Leisure Self

4/10

Poor

17 Mar 2025

Jeff

The advertised restaurant was closed.

There was NO restaurant on the property even though they advertised a restaurant and bar. The front desk said they closed because they had no chef. They said there was food a 5 or 10 minute walk. I wasn’t taking a sketchy walk at night so I did without dinner.

4/10

Poor

17 Mar 2025

Augustus

I didn't like that the pool hot tub and restaurant we're not open during our stay. I also didn't like that the staff were talking to themselves and completely ignored me when I first arrived.

Leisure Partner

2/10

Poor

16 Mar 2025

Danyelle

The staff was not friendly

Leisure Partner

4/10

Poor

05 Mar 2025

Tom

A/C sounds like a freight train, windows are thin so you hear the freeway, pool and hot tub were out of service, and a constant running vent in the bathroom that never shuts off. Motion sensor bathroom lights that shut off when you shower leaving you in the dark.

Business Self

6/10

Pleasant

04 Mar 2025

Jeffrey

Met my needs, location was perfect, starbucks, dining and convenience stores within walking distance.

Business Self

10/10

Exceptional

24 Feb 2025

Yijia

nice environment

8/10

Excellent

17 Feb 2025

Rosa

Pleasant Stay

Great location and great price for our quick stay. They are going through a change of name and there is no name to the hotel as of yet. They have done many new upgrades, nice gym (peloton) doesn't work, pool going the remodel. Just wish people won't smoke weed in the rooms, elevators, smell lingers terrible and just rude. Hotel staff try to stay on top of it with cleaning and leaving the elevators doors open to air out smell.

Friends_and_family Family

2/10

Poor

17 Feb 2025

Isaac

Unavailable amenities. Second time this happens.

2/10

Poor

16 Feb 2025

Mario

We called the hotel before we booked and were told the pool and hottub were in service. When we arrived to check in we weren’t greeted, the employee wasn’t friendly at all he didn’t explain anything to us, the lobby smelled greatly like marijuana. As we arrived in our room we had zero toilet paper & our sink was clogged. We then realized the pool and hottub were out of service. Not once during our stay did the cleaners clean our room or restock it. We are extremely disappointed and will not be back! if i could give 0 stars i would. horrible experience!!! There also isn’t even a name on the building like what kind of hotel has no name on the outside of the building! kind of ridiculous for the price of our stay!

Leisure Partner

10/10

Exceptional

14 Feb 2025

John

The place was nice. The lake was very bice, a quiet location and awesome value.

Business Self