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Rako Hananoi Hotel

Nagano · Japan

2-1200-3 Takashima, Suwa-shi, NaganoView location

8.0/10Excellent34 Reviews
Cleanliness7.8/107.8
Service7.8/107.8
Comfort5.6/105.6
Condition7.2/107.2
Neighborhood6.0/106.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Rako Hananoi Hotel

This traditional Japanese Ryokan-style spa hotel sits beside Lake Suwa, just 2km from Kami Suwa Station on the JR Chuo Line, or a 15-minute drive from Suwa IC. The 155 guest rooms offer single rooms and Japanese tatami-style rooms with panoramic lake views.

All rooms are equipped with a bath/shower, toilet, internet access (LAN), air conditioning, TV, telephone, refrigerator, coffee/tea making facilities, a hairdryer, and basic amenities.

Hotel facilities include Japanese, Chinese, and Western-style restaurants; banquet and conference rooms (hosting 10-250 seated guests); a café/lounge; an indoor pool; and hot springs and open-air baths.

Read more about this hotelShow less

With a stay at Rako Hananoi Hotel in Suwa (Kamisuwa Onsen), you'll be steps from Lake Suwa and 11 minutes by foot from Takashima Castle. This hotel is 2 mi (3.3 km) from Tateishi Park and 10.9 mi (17.6 km) from Kirigamine Highland.

Make yourself at home in one of the 155 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include phones, as well as desks and electric kettles. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • A car is not required for transportation to and from this property.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

Nearby attractions

Lake Suwa 0.1 km / 0.1 mi
Takashima Castle 0.9 km / 0.6 mi
Suwashi Kohan Park 1 km / 0.6 mi
Suwa City Art Museum 1.1 km / 0.7 mi
Katakura Hall 1.1 km / 0.7 mi
Kamisuwa Onsen Yamato Onsen 1.4 km / 0.9 mi
Lake Suwa Geyser Center 1.7 km / 1 mi
Takeya Miso Kaikan 1.7 km / 1.1 mi
Tenaga Shrine 1.7 km / 1.1 mi
Sanritsu Hattori Museum of Arts 1.8 km / 1.1 mi
Kitazawa Museum of Art 1.9 km / 1.2 mi
Onsenji Temple 2.3 km / 1.4 mi
Taizi Harada Art Museum 2.5 km / 1.5 mi
Suwa Glass Village 3.3 km / 2 mi
Suwa Garasu-no-Sato (Glass Museum) 3.3 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry service
  • Launderette
  • Bicycle hire service
  • Multilingual staff
Show 23 more facilities & services
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Shop
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 1
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Indoor freshwater pool: 1
  • Parasols
  • TV lounge
  • Game room
  • Sauna
  • Massage
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN ANNEXTWIN • ANNEXTWN.AX

    Photos are not available for this room type.

    Rako Hananoi Hotel

    TWIN ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ANNEXRoom • ANNEXROO.AX

    Photos are not available for this room type.

    Rako Hananoi Hotel

    Room ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BASICTWIN • BASICTWN.Z1

    Photos are not available for this room type.

    Rako Hananoi Hotel

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Rako Hananoi Hotel

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWS NON SMOKINGSINGLE • WITH VIEWS NON SMOKINGSGL.NM-WV

    Photos are not available for this room type.

    Rako Hananoi Hotel

    SINGLE WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Rako Hananoi Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Rako Hananoi Hotel

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Rako Hananoi Hotel

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Rako Hananoi Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Rako Hananoi Hotel

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE WITH VIEWSRoom • SEMIDOUBLE WITH VIEWSROO.SD-WV

    Photos are not available for this room type.

    Rako Hananoi Hotel

    Room SEMIDOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN INNERTWIN • INNERTWN.IN

    Photos are not available for this room type.

    Rako Hananoi Hotel

    TWIN INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Rako Hananoi Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM WITH VIEWSTWIN • JAPANESE ROOM WITH VIEWSTWN.JE-WV

    Photos are not available for this room type.

    Rako Hananoi Hotel

    TWIN JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LAKE VIEWQUADRUPLE • LAKE VIEWQUA.LK

    Photos are not available for this room type.

    Rako Hananoi Hotel

    QUADRUPLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Rako Hananoi Hotel

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOMTWN.JE

    Photos are not available for this room type.

    Rako Hananoi Hotel

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMY NON SMOKINGSINGLE • ECONOMY NON SMOKINGSGL.EY-NM

    Photos are not available for this room type.

    Rako Hananoi Hotel

    SINGLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE INNERSINGLE • INNERSGL.IN

    Photos are not available for this room type.

    Rako Hananoi Hotel

    SINGLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Rako Hananoi Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BASICRoom • BASICROO.Z1

    Photos are not available for this room type.

    Rako Hananoi Hotel

    Room BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin JAPANESE ROOM NON SMOKINGDouble or Twin • JAPANESE ROOM NON SMOKINGDBT.JE-NM

    Photos are not available for this room type.

    Rako Hananoi Hotel

    Double or Twin JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN

    Photos are not available for this room type.

    Rako Hananoi Hotel

    TWIN MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LAKE VIEWTWIN • LAKE VIEWTWN.LK

    Photos are not available for this room type.

    Rako Hananoi Hotel

    TWIN LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LAKE VIEWSINGLE • LAKE VIEWSGL.LK

    Photos are not available for this room type.

    Rako Hananoi Hotel

    SINGLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Rako Hananoi Hotel

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Rako Hananoi Hotel

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ANNEXTRIPLE • ANNEXTPL.AX

    Photos are not available for this room type.

    Rako Hananoi Hotel

    TRIPLE ANNEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ANNEX

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Rako Hananoi Hotel

8.0
Excellent
34 Reviews
Cleanliness
7.8 /10
Service
7.8 /10
Comfort
5.6 /10
Condition
7.2 /10
Neighborhood
6.0 /10
Amenities
8.2 /10
19 reviews shown
2/10
Poor
12 Jul 2019
Jae You

Not recommended.

Not good. Breakfast was not good. Had meal from convenient store instead of hotel. All payment has done when I booked but hotel tried to charge tax when I check out. Terrible!
4/10
Poor
26 Jun 2018
lex

downgraded us to small room

we have booked and paid extra for bigger size room in weeks ago before our trip, with lake view and non smoking(which is very important for us) . but they offered us a smelly smoking room , we requested a non smoking room again they just downgraded us to a small room with no lake view. and when we checked out they charged us another y300 for 'onsen'. we don't even used that. we felt like cheated . wouldn't go back again. hotel is old and carpet in room smell bad n dirty.
Partner
6/10
Pleasant
31 May 2017
Anthony

Whistlestop if you must

Average hotel with good staff but very overpriced for what it offers.
Partner
10/10
Exceptional
03 Aug 2026
KATAGIRI
諏訪湖の目の前で立派なホテルでした。屋上から見る景色もとても良かったです。
10/10
Exceptional
09 May 2026
Hiromi
食事と温泉が良かった
Partner
10/10
Exceptional
09 Apr 2026
Yumi
客室は、とてもすっきりしていて気持ち良かったです
スタッフの方は、とても分かりやすく説明してくださり、笑顔で接客してくださいました
食事も美味しかったです
10/10
Exceptional
22 Feb 2026
KENJI
よくメンテナンスされた大型旅館。食事 温泉 静寂性 
6/10
Pleasant
16 Nov 2025
ミツノリ
温泉が良かったです。
Leisure Family
10/10
Exceptional
11 Nov 2025
Atsuko
とても良い
Leisure Family
8/10
Excellent
25 Aug 2025
kazuko
スタッフの笑顔の対応がとても嬉しかった
お風呂のアメニティも揃っており清潔感もあった
朝食のご飯は冷たかったが、クロワッサンが今までで一番美味しいものと感じました
Family_with_children
8/10
Excellent
02 Aug 2025
マサユキ
お部屋の匂いが少し気になりました。
8/10
Excellent
24 Jul 2025
きいち
部屋も綺麗で、静かでゆっくり出来ました。
朝食も料理の数が多く、満足しています!
諏訪湖湖畔に有り、朝早くの散歩にも適していて、とてめ良いホテルだと思います!
10/10
Exceptional
19 Jul 2025
としお
近くに美味しいお好み焼き屋さんありました
歩いて10分位
10/10
Exceptional
05 Jul 2025
こういち
料理が美味しかったです👍
8/10
Excellent
25 May 2025
shigeo
おもったより大きなホテルで立派でした。
露天風呂からは諏訪湖もみれましたが、右側の病院がきになりました。
フロントの方も親切でいろいろ教えていただきましたので助かりました。
おかげ様で、翌日は自転車で諏訪湖一周し、最高の諏訪の空気をあじわえました。
Leisure Self
8/10
Excellent
29 Apr 2025
naomichi

静かな朝食を楽しみたかった

中国からの団体を受け入れていたようで、静かに早朝の朝食を楽しむつもりが、突然騒がしくなってしまった。ホテルの施設やサービスの問題では無いが、外国人の団体が多く来るホテルと知っていれば予約してしなかった。
6/10
Pleasant
18 Aug 2022
??
コロナ禍での大変な中、スタッフさんの接客は良かったです。
施設に関しては、たまたま諏訪湖の花火が見れて良かったです。
ただ、てっきり部屋から諏訪湖が一望出来ると思ったら、本館の部屋は諏訪湖正面側に客室が向いていないため、次回はパレス館の眺望がよろしい部屋に宿泊をさせていただきたいです。

全体的には悪くないですが、老朽化している箇所や、部屋の備品等、見受けました。

パレス館の2階が朝食会場になっており、朝食後、諏訪湖の方へ散歩をしようと「パレス館にもフロントがあるのかな?」と思い、パレス館の1階にいくと、導線が全くわからず、1Fに入っている会社に入りそうになってしまいました。
特に、パレス館に関しては、施設の宿泊者の導線をもう少しわかりやすいようにしていただければ幸いです。
Leisure Family
8/10
Excellent
01 Jul 2022
Kaori
連泊の場合、タオルだけ交換、という項目があるといいなと思います。アメニティはあまり使わないので、それを再びもらうともったいないです。
Leisure Family
8/10
Excellent
10 Nov 2017
Verified traveler

館内禁煙にするべし

禁煙部屋なのに、近くに喫煙コーナーがあって廊下が臭い。 最低のレイアウト。

Location & surroundings

Rako Hananoi Hotel
2-1200-3 Takashima, Suwa-shi, Nagano, Suwa Shi, Japan

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Rako Hananoi Hotel

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