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Hotel Mets Kitakami

Iwate · Japan

1-1-34 Odori, Kitakami-shi, IwateView location

8.6/10Excellent194 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.6/108.6
Condition8.4/108.4
Neighborhood7.4/107.4
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Mets Kitakami

There are a total of 121 rooms on the premises. Those staying at this hotel may surf on the internet thanks to the Wi-Fi access ready to use on public areas.

This hotel offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. Hotel Mets Kitakami has wheelchair-accessible common areas.

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With a stay at JR-EAST HOTEL METS KITAKAMI in Kitakami, you'll be within a 5-minute drive of Tenshochi Park and Michinoku Folklore Village. This hotel is 8.6 mi (13.9 km) from Hanamaki Castle and 8.9 mi (14.4 km) from English Beach.

Make yourself at home in one of the 121 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include electric kettles, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards and cash
    • Cashless transactions are available
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: JPY 800 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Tenshochi Park 3 km / 1.9 mi
Michinoku Folklore Village 3.5 km / 2.2 mi
Hanamaki Castle 13.9 km / 8.6 mi
English Beach 14.4 km / 8.9 mi
Museum for Peace 15.5 km / 9.6 mi
Mukaiyama Park 15.5 km / 9.7 mi
Esashi Fujiwara Heritage Park 15.6 km / 9.7 mi
Narushima Bishamondo Shrine 16.1 km / 10 mi
Kiyomizu-dera Temple 16.3 km / 10.1 mi
Miyazawa Kenji Fairy Tales Village 17 km / 10.6 mi
Hanamaki City Museum 17.1 km / 10.6 mi
Kenji Miyazawa Memorial Museum 17.4 km / 10.8 mi
Goto Shinpei Memorial Museum 18.9 km / 11.7 mi
Hidaka Shrine 18.9 km / 11.8 mi
Saito Makoto Memorial Hall 19 km / 11.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Bikes available
  • Restaurant: 1
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Hotel Mets Kitakami

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE NON SMOKINGDOUBLE • DELUXE NON SMOKINGDBL.DX-NM

    Photos are not available for this room type.

    Hotel Mets Kitakami

    DOUBLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Hotel Mets Kitakami

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE SMOKINGTWIN • DELUXE SMOKINGTWN.DX-JK

    Photos are not available for this room type.

    Hotel Mets Kitakami

    TWIN DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SMOKINGDOUBLE • DELUXE SMOKINGDBL.DX-JK

    Photos are not available for this room type.

    Hotel Mets Kitakami

    DOUBLE DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Hotel Mets Kitakami

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SMOKINGDOUBLE • SMOKINGDBL.JK

    Photos are not available for this room type.

    Hotel Mets Kitakami

    DOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE NON SMOKINGSINGLE • DELUXE NON SMOKINGSGL.DX-NM

    Photos are not available for this room type.

    Hotel Mets Kitakami

    SINGLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Hotel Mets Kitakami

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    Hotel Mets Kitakami

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE SMOKINGSINGLE • DELUXE SMOKINGSGL.DX-JK

    Photos are not available for this room type.

    Hotel Mets Kitakami

    SINGLE DELUXE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Mets Kitakami

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Mets Kitakami

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Hotel Mets Kitakami

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Hotel Mets Kitakami

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel Mets Kitakami

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Mets Kitakami

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Hotel Mets Kitakami

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hotel Mets Kitakami

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE SMOKINGRoom • SEMIDOUBLE SMOKINGROO.SD-JK

    Photos are not available for this room type.

    Hotel Mets Kitakami

    Room SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Mets Kitakami

8.6
Excellent
194 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.4 /10
Neighborhood
7.4 /10
Amenities
8.2 /10
50 reviews shown
10/10
Exceptional
06 Jul 2026
Tokiko
The bathroom was smell of old sweat...
It was not very bad but not really good.
Self
10/10
Exceptional
19 Feb 2026
Ewen
We stayed last year and came back again because we liked the hotel and it's location. This years stay was even better due to the wonderful staff... everyone made us feel so welcome and were super helpful. 10/10.
Partner
8/10
Excellent
15 Nov 2025
Tokiko
This hotel is clean image and actually clean. Great breakfast too.
Self
6/10
Pleasant
19 Oct 2025
Tsuru
Very convenient, right at the train station
Kitakami does not offer many dining options or stores near by. Staff were very nice
Breakfast area was very small
With a school group. We had to wait for a while before the tabke was open
Breakfast was not great.
Partner
10/10
Exceptional
04 Sep 2025
Naoko
We stayed at this hotel to go to Omagari Fireworks next day. There is a one man train running between Kitakami to Yokote where is about 20 min train ride to Omagari.The train station was next to the hotel that was perfect for the early train ride. All Staff were very kind,?friendly and helpful. Restaurants are within walkable distance and one place the staff recommended was
10/10
Exceptional
27 Oct 2024
Bee
I really didn’t see much of Kitakami, I used it as a home base for sightseeing elsewhere.
Leisure Self
8/10
Excellent
19 Mar 2024
David
A good location, but very loud.
Leisure
8/10
Excellent
18 Jul 2022
Mayumi
駅に近く便利です。
駐車場も近くにあります。
Business_and_leisure Family
8/10
Excellent
06 Nov 2019
Dai
Hotel is just next to Kitagami station and very convenient. There are places to eat, drink and shop just around there. Bed was very confirmable.
Business Friends
8/10
Excellent
27 Jan 2019
Leonard

Kitakami cakes

Touring Japan, stopped at Kitakami, the Hotel was comfortable and very convenient, the acmes from Shinkansen is not difficult unless you exit from wrong side of station like me. Head for local JR station and exit through there. Shopping in Kitakami is for locals only except for Boule de Neige Pastry shop, good coffee great cakes.
10/10
Exceptional
20 Jun 2026
ken
朝食が美味しい、部屋もきれいで周りのて環境も最高です
Business
8/10
Excellent
14 May 2026
KATSUTOSHI
駅前なのにとても静かでよく眠れました。
Self
6/10
Pleasant
25 Apr 2026
tatsuaki
静かでした。
Self
10/10
Exceptional
25 Apr 2026
MASAFUMI
バスを含む部屋は広く清潔で快適でした。
この価格帯の中では、国内でも上位に位置するホテルだと思います。
Self
10/10
Exceptional
16 Apr 2026
Shunji
チェックイン前、チェックイン後にスーツケースを預けました。スタッフの方の対応も丁寧でとても気持ちよく預けられました,1階のコーヒーも美味しく頂きましたし、部屋の設備も問題なく過ごせました。今回は先にシングルを取り、後から両親の分のツインを取ったので階も離れましたが、両親につけた朝食も良かったみたいです。
駅に1番近く雨にも濡れないのでまた利用したいと思います。
Family
8/10
Excellent
07 Mar 2026
Kunichika
ワークスペースを紹介いただきました
Self
10/10
Exceptional
20 Oct 2025
Yo
客室はとても清潔で、空調設備は新しいものになっていました。
Leisure Self
8/10
Excellent
17 Oct 2025
hiroyuki
駅から近く、使いやすかったです
10/10
Exceptional
26 Sep 2025
MAMIKO
フロントも丁寧。スナックと飲料も売っていた。コーヒーは宿泊者フリー。清潔で良い。
朝食は美味しい。種類も多い。近隣より少しだけ割高でも次回からもこちらに泊まりたいと感じた。
Self
8/10
Excellent
26 Jul 2025
Verified traveler

総ガラス張りでシティホテルのような外観、ビジネスホテルとしては、かなりゆったりした広さのロビー。

とにかくいい、すごくいいです。新幹線の駅前と立地も抜群で、ビジネスホテルとしては、ゆったりロビー。何度も宿泊していますが、また来たい。
Business
10/10
Exceptional
08 Jun 2025
MASAKO
特になし
10/10
Exceptional
18 May 2025
Masami
駅のロータリー内で歩道に屋根があるので濡れない
Leisure Self
6/10
Pleasant
08 Nov 2024
Verified traveler

朝食が残念

朝食がメイン3つぐらいが七時半に全くなくておかずしかなく残念だった。暖房が準備中で効かない時があり問い合わせしたときの女性スタッフの対応は素晴らしかった。
Business
10/10
Exceptional
13 Oct 2024
Tanaka
駅近くて利用しやすい。朝の朝食美味しかった。
無料でレンタサイクル利用でき、チェックアウトの際一時的に手荷物を預けることができた。
スタッフの対応が良かった。
(北上駅コインロッカーないため非常に助かります)
8/10
Excellent
18 Sep 2024
Kunichika
思っていたより良かったです。
Business Friends
10/10
Exceptional
02 Aug 2024
のりひで
スタッフの方がとても親切でした。
Business_and_leisure Self
10/10
Exceptional
16 Jul 2024
Verified traveler

駅前の便利なホテル

JR東日本のホテルなので、駅に近接しており、とても便利でした。バイキング朝食もメニューが多く、部屋も清潔、アメニティも充実していました。
 カード式のキーのホテルがほとんどになってきましたが、ここでは依然としてキーを使っています。外出時はフロントに預ける必要がありますが、フロントが混雑していることが多く、そのあたりにフラストレーションを感じました。
Self
10/10
Exceptional
28 Jun 2024
ushio
とてもキレイでリーズナブルでした。
また利用したいです。
Business
8/10
Excellent
28 May 2024
?
駅近くですが、コンビニや飲食店があまり多くありません。ホテルにあるレストランも夜は現在営業していません。 朝食は6:30からですが、1人で来る人が多く、2人席や4人席しかないため、効率よく客を捌けない構造です。早く行かないと入るのに少し時間がかかるので余裕を持っておく必要があります。電車やホームの騒音等は全く気にならず、客室に問題はありません。
Leisure Self
8/10
Excellent
20 May 2024
higashi
初めての地で駅を出てすぐ、捜すこともなかった。
Leisure Family
4/10
Poor
15 May 2024
HIROSHI

少し古めかしいJR系ホテル。

他のメッツホテルと比べると少々古めかしいようです。また北上という街が衰退してしまっているので土日の夕食は選択肢が非常に少ないです。なので朝食サービスはほんとうに助かります。
Friends_and_family Friends
10/10
Exceptional
26 Mar 2024
Eric
單純做為轉運的好地方
Leisure Self
10/10
Exceptional
21 Feb 2024
????
とても綺麗で清潔感があった。
Business Self
10/10
Exceptional
27 Jan 2024
???
フロントスタッフの対応が良かった。
Leisure Self
10/10
Exceptional
20 Nov 2023
hiroyasu
フロントの方のご対応と、朝食が良かったです。
8/10
Excellent
04 Nov 2023
Junya

清潔です。

横浜のメッツを数回利用しております。バスルーム等は1世代前の形ですが清潔に管理されております。朝食会場はレイアウトの工夫が必要と思われます。
Business
8/10
Excellent
15 Oct 2023
Makoto
駅前だか近隣にお店が少なく、その点が不便。
Leisure Family
6/10
Pleasant
09 Sep 2023
Naoshi
ホテル内は価格とマッチングしており満足しています。
唯一残念なのがホテル出口軒下の蜘蛛の巣が掃除されておらず、不快でした。
Leisure Self
10/10
Exceptional
16 Jun 2023
リュウジ
利便性がよい
10/10
Exceptional
11 May 2023
Yoshiharu
広い部屋でゆったりできました。

冷蔵庫の後ろの埃が気に成りましたが支障は有りません
Business Self
10/10
Exceptional
17 Nov 2022
ITO
駅を出てすぐ数十歩の距離が何といっても便利です。
施設も過不足なくて、リーズナブルな価格も嬉しいです。
快適に過ごすことができました。
Leisure Friends
6/10
Pleasant
26 Oct 2022
Verified traveler
バスタブがザラザラ
Business
4/10
Poor
01 Sep 2022
Toshitaka
フロントスタッフのレベルが低すぎて話にならない。チェックイン時の説明は一切無しの横柄な男性。宅急便を発送しようとしたら往復便と思い込み、確認もしない男性。朝食はお金を払って食べるレベルではありません。タダなら食うかなってレベル。部屋のカギはカードカードキーじゃない、昔のカギで設備も古い。いやぁ、終わってますね。
Business Self
8/10
Excellent
31 Jul 2022
Masahiro

便利です。

駅前なので、とにかく便利です。 周辺情報もロビーにおいてあり、役に立ちました。
朝の新幹線で東京に戻りましたが、ホテルを出てすぐ新幹線に乗れましたので、助かりました。

朝食をゆっくり食べる暇が無く残念でした。
忘れ物をしてしまったのですが、ホテルの方の対応に助かりました。 感謝しております。
Business
2/10
Poor
08 Jun 2022
KUMIKO

気分が悪くなるホテル

6/5, 6 と2連泊した者です。

良かった点
・駅から近いこと。
・レンタサイクルがあったこと。

驚いた点
・今時氷が有料。
・冷蔵庫の温度が高いため、買った
 氷が溶けてしまう。
・ナイトウエアが小さいので大きな
 サイズを頼んだが「当ホテルは
 ワンサイズです」と言われた。
 ところが翌日はピチピチだったが、
 大きなサイズが置いてあった。
 1日で急に痩せることはありません。

過去いくつかのメッツを利用して
いますが、施設によってこれほどの
差があるとは思いませんでした。

また上記をフロントに伝えても改善
しようという意欲を全く感じる事が
出来ませんでした。

ホテルの役目の一つ「ゲストが気持ち
良く過ごす事が出来る」は基本中の
基本と考えます。

出来ないならそれに代わる事を提供
するなど、工夫することはいくらでも
考えられます。

ホテルスタッフに「このホテルを
もっと良くしよう」、「このホテル
で働いている誇り」などを感じられ
なかった事が残念です。

コロナが終焉すれば海外からの方が
間違いなく急増します。
欧米人にあのナイトウエアではほぼ
100%着用不可です。

今からでも遅くありません。
もちろん予算の点もあるでしょうが
先行投資をして出張者以外のゲスト
にも目を向けるようお願いします。

そしてコロナ終焉後の旅行者増に
お備えください。

Self
10/10
Exceptional
18 May 2022
todoroki

広くてよかった

ユニットでしたがお風呂広くてよかった。
Business
8/10
Excellent
01 Mar 2022
MICHIKO

朝食

朝食の種類が他よりも少ないのが残念。
Business
10/10
Exceptional
15 Feb 2022
Daisuke
初めて利用させていただきました。カードカーでないのは驚きでしたが、駅直結でコスパにも優れ、大変快適なに過ごすことができました。ありがとうございました!
Business Self
8/10
Excellent
02 Oct 2021
TOSHIHIRO

ハンガースペース

ハンガーにズボンを吊るすと冷蔵庫に干渉してしまいます。 ロングコートなども吊るせる様なスペースが必要だと思いました。
Business
8/10
Excellent
03 Jun 2021
Verified traveler
清潔感があり、居心地が良かったです。
Business

Location & surroundings

Hotel Mets Kitakami
1-1-34 Odori, Kitakami-shi, Iwate, Iwate, Japan

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Hotel Mets Kitakami

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