Tokyo Dai Ichi Hotel Shin Shirakawa

10/10

Exceptional

16 May 2026

Jemellee

Excellent service from all staff. Rooms are clean. Everything was perfect .

10/10

Exceptional

12 May 2026

Frank

Nice location

10/10

Exceptional

12 May 2026

John

Spacious room. Excellent service. Great buffet breakfast. Good location within walking distance of Imperial Palace Gardens and Tokyo train station.

Partner

10/10

Exceptional

12 May 2026

Steven

Great location close to train station and Ginza-dori Ave and 100’s of eating options.
Room was good size however was starting to show it’s age so getting close to needing a renovation.
Slight train noise at night due to being adjacent to railway.

Partner

10/10

Exceptional

11 May 2026

Eric

Très bien placé.

Partner

10/10

Exceptional

11 May 2026

Yun Jin

스텝들 서비스 최고였음

Family

10/10

Exceptional

08 May 2026

Gerald

A very nice hotel with friendly staff, beautiful rooms & the best shower in all of Japan. I had a great stay there.

Self

10/10

Exceptional

05 May 2026

Kseniya

Very spacious! Clean ! Great service !

10/10

Exceptional

04 May 2026

Tatiana

Excellent stay at Dai-ichi Hotel Tokyo. A truly upscale hotel with an elegant, calm atmosphere. The room was spotless, very comfortable, and exceptionally quiet. Service was impeccable—staff were attentive, professional, and welcoming. A perfect place to relax after a busy day in Tokyo. Would definitely stay again.

Partner

10/10

Exceptional

02 May 2026

David

Excellent location close to the train station. It has beautiful lobby and a bakery with freshly baked goodies. Our room has great view of Tokyo Tower. Room and bathroom layout is well thought out with nice lighting. Within walking distance to Ginza shopping area.

Partner

10/10

Exceptional

02 May 2026

Deborah

Love this hotel. This is our second time booking it. Convenient location.

Friends

10/10

Exceptional

27 Apr 2026

Noriyoshi

The hotel’s location is convenient and the staff service was excellent. Although the rooms are not new, it was roomy and clean.

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Don

We stayed for 4 nights and the accommodations were perfect for us. The staff very friendly and helpful, the rooms very clean and the amenities were suited to our needs. We loved the location for easy access to Asakusa, Shimbuya and Ginza. We would stay here again on our next trip to Tokyo.

Family

10/10

Exceptional

26 Apr 2026

Kathleen

Beautiful decor, wonderful staff, terrific location

Partner

10/10

Exceptional

26 Apr 2026

Kathleen

Breakfast is great, staff helpful and wonderful, location is convenient..

Partner

10/10

Exceptional

26 Apr 2026

Kathleen

Wonderful

Partner

10/10

Exceptional

24 Apr 2026

Marisa

As this was our first visit to Japan, we wanted to find a hotel that was close to the train station and had fairly large rooms. Daiichi Hotel Tokyo was the best choice for us! We are a family of four and needed two rooms close together, if possible. When we checked in, the front desk staff gave us two rooms that were connected. This was perfect for us! The hotel staff was so accommodating and nice. The rooms/bathrooms were clean, spacious and so comfortable. The hotel is beautiful and located very close to the Shimbashi Station and to many restaurants and shops. There are also several Konbinis (convenience stores) in the area and several restaurants within the hotel. Unfortunately, due to our busy itinerary, we didn't get a chance to try any of the restaurants.

The only problem we had was with the elevators. We were located on floor 9 of 21. Each morning when leaving our room, the elevators were always full when it reached our floor. We needed to wait several minutes for an elevator with space for our family. There is only one set of elevators for guests and one of the elevators was being repaired. However, this was only a minor inconvenience, which did not lower my opinion of the hotel and it's staff. I would highly recommend Daiichi Hotel Tokyo for your future Tokyo visit.

Family

8/10

Excellent

24 Apr 2026

Jim

Staff couldn’t have been more helpful. First impressions were good but on closer inspection property is tired & requires updating & maintenance. One lift not working so wait at times was quite long.

Family

10/10

Exceptional

23 Apr 2026

Karen

We loved our stay at Daichi. It was very clean with great service, it’s a more traditionally elegant hotel. In a great location.

Family

10/10

Exceptional

22 Apr 2026

Alan

Excellent hotel in great central location near metro centre (JR Line). Lovely rooms. We booked Premier room at fantastic price on Hotels.com giving access to Club Lounge on 21st floor.

Partner

10/10

Exceptional

20 Apr 2026

kanwar

Great location and a fantastic property

10/10

Exceptional

18 Apr 2026

Terese

I love Daiichi hotel and often stay here but this visit my room #919 smelled really bad. Also didn’t get a water refill out last night

6/10

Pleasant

18 Apr 2026

Jesenko

Nice location and staff. I bit outdated. TV app did not work, and WiFi was on and off

Partner

10/10

Exceptional

18 Apr 2026

Wayne

The buffet breakfast had a vast selection of tasty dishes. The location is within easy walking distance of major parks, the Imperial Palace, and the Ginza shopping district. The staff was extremely proficient. I would return to this hotel for a future visit.

Partner

10/10

Exceptional

18 Apr 2026

Carrina

This hotel was a good first stay on our first few nights in Tokyo. It’s so close to Shimbashi station there is actually an underground tunnel in the hotel that takes you there. The neighborhood is quieter than some others but there are wonderful eateries nearby under the train tracks. Excellent and helpful staff, a big beautiful comfortable room and lots of amenities. Would stay again and would recommend.

Family_with_children

10/10

Exceptional

18 Apr 2026

David

So glad we stayed at this Hotel in Tokyo. Near to Ginza, the imperial palace and connected with a major transport hub. Hotel is fantastic and we enjoyed staying here very much.

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Frederick

Great staff! Everyone helpful and friendly. The rooms are a little bit dated, however upkeep and condition of everything is solid especially considering lodging price and location. Worth noting that hotel appears to “dynamic” pricing so book in advance to get the best rate! Also, try it get Club floor (Floor 20) which we had 3 nights out of our 6 night stay. (Sold out on other nights). Only negative was lack of much of a fruit assortment at the buffet. We visited in April and strawberries are the rage in Tokyo. We actually purchased some strawberries and brought them to the buffet as all buffet featured was grapes, and “very average” looking pineapple and melon. Oh… egg station should feature a variety of omelettes and they only do “plain” omelettes. Still, hotel offers excellent price/value IF you book in advance.

Partner

8/10

Excellent

16 Apr 2026

Noriyoshi

The room and amenities are not new but well maintained. Also the room was large and comfortable. The minus was the sound of metro lines.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Carol

Great location

Friends

10/10

Exceptional

15 Apr 2026

Kathrine

I love this property. Everything is great here. I would stay here every time I’m in Tokyo

Family

8/10

Excellent

14 Apr 2026

Kaname

not Ginza but almost Ginza

Partner

10/10

Exceptional

13 Apr 2026

Andrea

Everything about this property was spectacular. The staff was always happy to answer questions. The amenities were top notch. Traveling with teenagers, this was the perfect hotel in a quiet location. Very close to public transportation.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Carol

The rooms were beautiful. The service was impeccable. I loved the lounge access.

Self

10/10

Exceptional

13 Apr 2026

Danilo

Beautiful hotel plus close to the train station convenient

8/10

Excellent

12 Apr 2026

Michael

The room was clean and had all the amenites. Breakfast was interesting including the japanese breakfast. The resturants were excelant

10/10

Exceptional

12 Apr 2026

Barry

Excellent location for first time visitors to Tokyo. 100 metres to the station, variety of restaurants and bars very close by, particularly local Japanese cuisine. Faultless staff and wonderful breakfast in the main restaurant. Spacious and spotless room. Highly recommended.

Partner

10/10

Exceptional

10 Apr 2026

Jae

Clean room, friendly staff, everything is excellent, will come back when I visit Japan next time

10/10

Exceptional

09 Apr 2026

Roy

my first stay at this hotel I was impressed with how they handle everything very helpful

Family_with_children

10/10

Exceptional

07 Apr 2026

Nusrath

It was great

8/10

Excellent

07 Apr 2026

Namrata

Besides the breakfast which we had at the world buffet, hotel was good.
Breakfast included multiple varieties, however nothing really was a highlight. We reached at 945 and food was almost gone. As last order was at 10 am which was ample of time to refill, however items weren't refilled. It was very expensive from that perspective. We paid in full and didn't receive the variety.

Partner

10/10

Exceptional

07 Apr 2026

Kin Keung

Best location. Metro is connected in the basement making it super convenient. Staff is so friendly and accomodating. Rooms are big and clean. I recommend this hotel highly

Partner

8/10

Excellent

05 Apr 2026

Reid

Location is great with waking distance to JR Shimbashi and Ginza station, tons of food close by. Only downside is that if you a light sleeper, due its proximity you can hear the trains. It could have been our room as we were on a higher floor.
It became white noise after a few nights.

10/10

Exceptional

04 Apr 2026

Teguh

Nice hotel in good location. Just to make sure to book early. We decide to add a night before our stay at the last minute and the hotel has deleted the option for extra bed in the reservation, so we have to pay the hefty charge for extra bed. The other 3 nights was good price for 3 person. Also very nice breakfast.

10/10

Exceptional

04 Apr 2026

Brant

A top hotel very close to the Ginza, only a few minute walk away. The front desk staff and the concierges were friendly but for the most part did not speak good English. This was surprising in such a highly rated and expensive hotel catering to international guests. Have your Google translator ready to use. We have visited at least 70 countries and the poor English communication skills by front desk personnel was shocking.

Family

8/10

Excellent

01 Apr 2026

Yoshie

I stayed with family.

10/10

Exceptional

30 Mar 2026

Margaret

This hotel was one of the finest I’ve stayed at in my life! We had a room that included the executive club. Breakfast was included and was your choice of a western breakfast or a Japanese breakfast. The food was amazing and the executive lounge was open most of the day with access to light snacks and desserts. There are a number of restaurants inside this immaculate property. I highly recommend it and would go back!

10/10

Exceptional

29 Mar 2026

Michael

Fabulous hotel premier room came with free breakfasts and use of the lounge for evening snacks and drinks. Also 1 free use of all item in the mini bar in the room. We had an evening meal in enchante french restaurant on our last evening and it was fantastic despite the language differences the staff coped with us and had a lovely smile and eluded happiness all the time. Bell services were great. Only moan a bit was about the cafe bar which we used on one night had a drink then never got offered or asked if we wanted a second drink. Then next day came back to the hotel after a long day walking and needed a drink to chill and got told to come back in an hour for some reason even though there were sests at the bar available. Didnt understand that but really on minor things the rest was just fabulous if we should ever go to tokyo again i would book this hotel again great location next to a railway station as well

Partner

10/10

Exceptional

28 Mar 2026

Nancy

This is a very nice hotel near Shimbashi Station and Ginza, and within walking distance of Hibiya Park and the Imperial Palace. The staff is polite, kind, and very helpful. The room was spacious and clean. The hotel reminds me of the Mark Hopkins Hotel in San Francisco: elegant and from a bygone era (in a good way). There were no laundry facilities; however there is a laundry service. We did our laundry at a laundromat called Guruguru just down the street, which was very convenient. Would definitely stay there again and highly recommend.

Partner

8/10

Excellent

27 Mar 2026

Elvira

The gym and other amenities were in a different building, it was a problem in cold days.

Family

10/10

Exceptional

26 Mar 2026

Gudrun

Excellent location near several train lines. Big rooms. Very quiet.

10/10

Exceptional

26 Mar 2026

Paul

This was the best by far of the three hotels we used on our trip to Japan. The room was very spacious and the bathroom a little dated but all clean and fully functional. The staff were very helpful and arrange our luggage getting shipped to Kyoto, doing all the paperwork for us. Location is great as it is close to the train station, a must in Tokyo and there are lots of places to drink and eat close by. The hotel bar has a cool view of the train lines and was a nice spot to relax. Very pleased with our stay there!

Partner

10/10

Exceptional

25 Mar 2026

DIDIER

Ok

10/10

Exceptional

24 Mar 2026

Honshee

Room were clean, staff helpfull, close to train station and shopping area

Partner

10/10

Exceptional

23 Mar 2026

Lindsey

The service is excellent and children friendly.

Family_with_children

10/10

Exceptional

18 Mar 2026

Chris

A

10/10

Exceptional

13 Mar 2026

Patanapong

room is good more space

Family_with_children

10/10

Exceptional

13 Mar 2026

Ethan

Very large rooms for Tokyo.
Breakfast excellent.
Super easy access to Shinbashi station.

Family

10/10

Exceptional

12 Mar 2026

Tam

15min walk to a lot of Ginza shopping and restaurants, 5-7min to a Ginza line station, I loved this hotel. Staff speaks great English, and service is top notch. I’ve never been treated so respectfully and kindly before as a guest. Rooms are quite spacious and very clean, I could open my large hard shell suitcase in the room without completely blocking others’ paths. The bathroom was luxurious and fully stocked with amenities, I really appreciated the face wash, toner and face cream and body lotions as my products weren’t quite enough.

Lots of older businessmen bustling about, I didn’t see many families in the lobby or the lounge. Lounge is small but never overly crowded or noisy. The food selection is French inspired and rotates between the same dishes, but there is a fair amount of variety considering the space size, and it was exactly what my group needed for the tail end of our trip before flying out of Narita airport, lobby staff was able to give me a print out of the limo bus schedule with a QR code to book tickets online. The limo bus that stops here does not go to Haneda airport from what I understand.

This was a bit of a treat to myself to stay here, and I would love to come back to explore more of the area. However, the hotel location may be less ideal for visitors hoping to pack their trip and go all across Tokyo. I was able to visit Ginza, Shibuya, Ueno Park, Tsukiji fish market and meet for a Mt Fuji tour from Tokyo Station really easily.

Family

10/10

Exceptional

10 Mar 2026

shigeki

The front desk manager's heartfelt smile at check-in made our stay at the Hotel truly wonderful. Thank you.
Sushi restaurant was also very good. We will be back soon. Thank you.

Family

6/10

Pleasant

07 Mar 2026

Hon Yuen

Would be nice to have different food for people staying more than 1 night

10/10

Exceptional

04 Mar 2026

Stephen

Very convenient location for public transportation in downtown Tokyo area.

10/10

Exceptional

02 Mar 2026

Subroto

Great location, excellent value and impeccable service! Great connections to airports. This one is a little gem!

10/10

Exceptional

27 Feb 2026

Stephen

Staff, room, location

Self

10/10

Exceptional

26 Feb 2026

Eduardo

Always great time in this hotel

Self

10/10

Exceptional

18 Feb 2026

Song

The thing that stood out was the impeccable services we received from the front desk and the concierge. We asked the lady at the concierge to book the Kaiseki of our next hotel for us. She wrote down our requirement, such as my wife and daughter being vegetarian, and called the Ryokan . The whole process was so smooth.

Family_with_children

10/10

Exceptional

12 Feb 2026

Rick

Staff was great. Hotel is at great location

Leisure Family

10/10

Exceptional

10 Feb 2026

KWOK KIT

Excellent services and the property well maintained.

Partner

10/10

Exceptional

09 Feb 2026

Lisa

Staff were exemplary with their service. The Buffet for breakfast has a good variety and was tasty. The rooms were clean, spacious add comfortable.

10/10

Exceptional

01 Feb 2026

KELVIN

Excellent all round

Leisure Family

10/10

Exceptional

01 Feb 2026

Yasmine

Excellent room and great location with easy access to trains from the hotel. Limo bus goes directly from
Airport too which was a bounce.

Leisure Partner

6/10

Pleasant

30 Jan 2026

Navid

The location was great, the staff were beyond excellent, and they helped a lot. However, I was very disappointed with the breakfast and the room. Old hotel, needs a massive renovation. Will not stay there again.

Leisure Family

10/10

Exceptional

28 Jan 2026

Amy

They extended ckout time

10/10

Exceptional

25 Jan 2026

Patricia

Lovely spacious rooms, outstanding friendly staff. Excellent location to very convenient metro station (Shimbashi).

10/10

Exceptional

25 Jan 2026

Timothy James Yao Rong

Pleasant stay with great service.

10/10

Exceptional

24 Jan 2026

Richard

Very professional and courteous. Their attention to detail was amazing

Leisure Family

10/10

Exceptional

17 Jan 2026

John

Comfortable room, great location

Leisure Family

10/10

Exceptional

15 Jan 2026

Erlinda

I can hear the train inside the room kinda bothers while sleeping

Leisure Family

10/10

Exceptional

10 Jan 2026

Jason

Good location with good staff. The club lounge was really nice.

Leisure Family

10/10

Exceptional

08 Jan 2026

Robert

Excellent hotel.

Leisure Family

10/10

Exceptional

05 Jan 2026

Enrique

Very nice and clean hotel

10/10

Exceptional

03 Jan 2026

Shaul

Didn't have

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Naomi

Clean room, nice toiletries, well located

Leisure Friends

10/10

Exceptional

03 Jan 2026

Michael

Nice room, had two twin beds and a roll out twin to fit three of us. Close to Shimbashi station with 7-11, Family Mart and Lawsons all close by. Able to walk 15 minutes to shopping in Ginza. Only downside is we wish there was a microwave in the room.

10/10

Exceptional

29 Dec 2025

Chiaoyueh

near shinbashi

10/10

Exceptional

23 Dec 2025

Mia

nice

10/10

Exceptional

20 Dec 2025

Mely

The hotel was outstanding as always. It’s our second time staying here and we find Daiichi Hotel perfect for location, staff helpfulness, classic decor and very comfortable rooms. It has a feel of old grand hotels to it, which makes it unique in the bustling Tokyo. We will stay here again for sure.

Business_and_leisure

8/10

Excellent

11 Dec 2025

Thomas

Great staff, nice hotel

Business

8/10

Excellent

05 Dec 2025

Xiaoduo

Staff, room. But breakfast is not good enough

Leisure Self

10/10

Exceptional

29 Nov 2025

Masako

x

10/10

Exceptional

29 Nov 2025

Alice

Good stay overall, nice spacious room. Good location. Staff pretty helpful overall

Leisure Family

10/10

Exceptional

29 Nov 2025

Wayne

excellent staff and facilities

Partner

10/10

Exceptional

29 Nov 2025

Corazon

The location is excellent. The staff are very friendly, polite and courteous. The hotel provided all the amenities. The hotel is very clean.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Qudus

Well stocked mini bar. And the staff were amazing in their attention to details.

Business Self

10/10

Exceptional

22 Nov 2025

Carrie T

Dai ichi hotel was very convenient to nearby restaurants, friendly staff and room were clean.

10/10

Exceptional

20 Nov 2025

Andrew

Clean room, friendly English speaking staff, bell staff pleasant and accommodating. Close to Shimbashi station, 5 minute walk.
I've stayed near the Shimbashi station simply because of location and the ease of getting around in Tokyo.

Friends_and_family Family

8/10

Excellent

20 Nov 2025

Chung-En

Very convenient location, will consider staying here next time

Leisure Family

10/10

Exceptional

19 Nov 2025

Rokea

Clean room, staff was next level. Great amenities.

Leisure Friends

10/10

Exceptional

18 Nov 2025

Azusa

Excellent location, specious room and staff was very helpful

Leisure Partner

10/10

Exceptional

16 Nov 2025

Annie

Whilst the hotel amenities are a bit dated due to its heritage, the size of the room was spacious and was clean and comfortable especially for a Tokyo hotel.
The staff were very helpful and gracious, assisted in helping with our deliveries and transport.
Our room faced the train lines so we could hear the trains a bit, so if you are sensitive to noise then would suggest requesting for a room facing opposite side.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Kathleen

All great…

Partner