BEST WESTERN Hotel Savonia

4/10

Poor

23 Jun 2026

THOMAS

There is nothing good to say.
The staff even the manager was not at all customer friendly
no customer care
breakfast and the service was not at all good
I will never go back there

Family

8/10

Excellent

22 Jun 2026

Cynthia

Tanya was working the front desk when we checked in. She was very friendly and helpful. When booking the room, I failed to realize there was no elevator, however, Tanya got us moved to a 1st floor room. Breakfast was your typical motel breakfast. The pool was clean. The parking lot could use a little more drainage for the AC units. The room was spacious and clean. The first morning, the housekeeper didn’t see the DND sign and knocked. But it was ok, we were awake and were able to go ahead and get extra towels. Overall, I would stay there again.

Family

10/10

Exceptional

21 Jun 2026

Marquis

One of my best experiences clean, perfect, relaxing, comfortable, amazing.I definitely will be back soon

Self

10/10

Exceptional

20 Jun 2026

BOB

Clean, nice, safe area, very good breakfast and great coffee.

Family

10/10

Exceptional

18 Jun 2026

Thomas

Great job with room, cleanliness, and staff.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Michelle

We stayed here 3 nights; we added the third night after the fact and they were able to accommodate us to stay in the same room. The staff was very nice. The grounds were very well kept. The parking was very convenient; outdoor parking close to the rooms. The location was good; about a 20 minute, straight shot drive to Downtown. The breakfast was perfect every morning; hot and cold options (but no almond milk). Lots of seating for breakfast too. We booked a room with 2 double beds and it was very spacious and comfortable. We liked how the sink was separate from the toilet area. The toilet and shower area was very small, but the shower had great water pressure and temperature. There was no fan in the bathroom. Bring a camp chair to sit outside on the balcony! I saw a lot of people sitting in the hotel office chairs, but I was glad I had my camp chair. The WiFi was good too. This hotel was a nice option and a good value for the area in my opinion, as the hotels can get expensive in Savannah. There’s a gas station with food options within walking distance ( but after 8:00 pm options were slim). Lots of restaurants close to drive to too. Overall, it was a great stay and I would stay again!

Partner

8/10

Excellent

18 Jun 2026

Cherrie

The staff were very helpful and nice. The lady that served breakfast was so attentive and kind.

Self

10/10

Exceptional

18 Jun 2026

Katherine

My 2nd staying here and i absolutely love it there !! The entire staff is amazing and so welcoming and friendly!! Will definitely be back there!

Family_with_children

10/10

Exceptional

16 Jun 2026

IVAN

Friendly staff, very clean, quiet area, good breakfast!

Family

6/10

Pleasant

15 Jun 2026

Steven

It was nice

Partner

4/10

Poor

15 Jun 2026

Ivan

It was not in a great location, not a great stay.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Mary

Very clean, the bed & pillows were great!

Friends

6/10

Pleasant

05 Jun 2026

Jamie

It's fine for the price, but just barely.

6/10

Pleasant

04 Jun 2026

Isaiah

The hotel is a motel type hotel with room doors opening directly to the outside. It has minimal facilities.

Partner

10/10

Exceptional

03 Jun 2026

Judy

Place was clean and front desk very nice

Partner

10/10

Exceptional

03 Jun 2026

claire

Really great location and easily accessible. Close to all the major routes and a few minutes drive from historic district

Partner

6/10

Pleasant

02 Jun 2026

Lyle

room looked clean, but felt dirty with dust. check in staff was excellent, providing details of the hotel and our stay. parking was adequate

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Marlene

Very clean reasonably priced. Close to shopping and restaurants, not far from historical district also easy to get to enmarket arena from hotel.

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Marty

Good clean,and expensive

Friends_and_family Family

10/10

Exceptional

31 May 2026

Birgit

Stayed for one night and had a pleasant experience. The room was clean and comfortable, and the amenities were good. Breakfast was decent with a nice selection of options. The staff was friendly and welcoming throughout my stay. Overall, it was a great experience, and I would definitely stay here again.

Partner

10/10

Exceptional

30 May 2026

Ilya

Clean, fresh-looking room, comfortable beds, zero-stress parking, great staff, and good restaurants within walking distance.

Family

8/10

Excellent

30 May 2026

maria

Breakfast was too basic other than that everything was great

Family_with_children

8/10

Excellent

30 May 2026

Vasanthi

Good, clean place. Convenient

Family

4/10

Poor

26 May 2026

Allison

I booked this month's in advance. We arrived at 6:00pm and they had canceled our reservation because they'd tried to run the card i had used to reserve the room and it had expired in the months since I'd booked. They didn't call or anything. I've used Expedia for years and I've never had a hotel so this. I had booked a room with a king bed. They rebooted me, after we arrived, with a room with 2 doubles. I think they had just wanted to give away our reserved king room. Very poor staffing.

Partner

6/10

Pleasant

26 May 2026

Adrianna

Check person was a bit short and rude. Room had issues phone didn't work, the battery on air conditioning was out , tv wasn’t working and the had soap dispenser was empty. Finally reached the front desk the gal hung up she did not let me finish telling her all the issues we had and showed up to the room with batteries and reset the tv and said we can either go get hand soap at the front desk or wait for housekeeping in the morning. It’s a good thing we waited because a key is needed for the soap dispenser. Phone never got fixed. She gave us the impression she was very annoyed.

8/10

Excellent

26 May 2026

Dylan

Have no complaints everything was fine for us. I will say the air field across the street is active. Had a plane come over about bed time the first night scared us to death lol.

Family

8/10

Excellent

26 May 2026

Steven

Clean and well maintained room. Great location!

Partner

6/10

Pleasant

25 May 2026

Tatyana

The hotel was good overall. The room was clean, and the staff were respectful and friendly. My only complaint is that the breakfast area is far too small to accommodate the number of guests staying at the hotel. In addition, when we came for breakfast, most of the food was already gone and they had run out of several items. Unfortunately, we ended up leaving hungry.

8/10

Excellent

25 May 2026

Stéphane

Everything is pretty good. Except the breakfast, pretty bad

Self

10/10

Exceptional

22 May 2026

ALETHA

nice place to stay, friendly, & helpful staff

Partner

4/10

Poor

21 May 2026

Marice

Having to give $150 refundable when I checked out was not expected, I have never experienced that before. It was a reflection of the people who patronize that hotel. The members of staff who checked me in needed a crash course in customer service.

Self

10/10

Exceptional

21 May 2026

Karen

Nice, clean updated property. Great service. Good breakfast. Easy in and easy out.

Partner

8/10

Excellent

20 May 2026

Donald

Nice place

Friends

10/10

Exceptional

19 May 2026

kenneth

It was good

Partner

10/10

Exceptional

18 May 2026

Miguel

Hotel is conveniently located close to the Historic District. The room was clean and the staff were friendly. Breakfast was good. Overall, good deal given the price.

8/10

Excellent

17 May 2026

Veronica

Perfect for a quick one night stay. Not extremely nice but decent. Fairly clean, AC worked well, bed was clean & slept well. Staff was friendly.

Family

2/10

Poor

17 May 2026

Jason

Smoke detector removed and wires hanging out the wall. Toilet leaking in the floor, paint peeling on the door frame, stained walls and water stained ceiling in the bathroom. Bed was hard as a rock. Will not stay there again.
Staff was very friendly at check in.

Partner

8/10

Excellent

16 May 2026

Sheryl

This is quite a nice place. It's attractive and is in good repair. Our room was fine and clean. Our preference is not double beds, but that's what this BW had available, so we managed.

The main drawback was the thermostat. We didn't have any trouble finding it or setting it, and the A/C started cooling our room immediately. But when it would reach the target temperature, the unit would turn off and not turn back on until it was about eight degrees over the target temperature. In fact, it seemed that the heat would turn on briefly to drive up the temp, although I can't say for certain that's what was happening. My husband doesn't mind fairly wide swings in temperature, but I struggle to sleep when the temperature keeps swinging. Needless to say, I didn't sleep well while I was in Savannah.

Everything else about this property was lovely.

Partner

10/10

Exceptional

14 May 2026

Sharon

Clean room, professional staff, ample well lite parking. I would stay again and highly recommend!

Family

8/10

Excellent

12 May 2026

Nitheen

Good

8/10

Excellent

12 May 2026

Amy

The room was clean and breakfast was good. They had a small pancake maker that was really good. They serviced the rooms every day which was nice. The bathroom was a little cramped, but clean. I would stay there again.

Partner

10/10

Exceptional

11 May 2026

Delisha

Clean room. Nice staff. Nice breakfast

8/10

Excellent

10 May 2026

Daniel

Room was clean. Friendly staff. Best continental coffee by far. Easy drive to the historical sites and the riverfront.

Partner

10/10

Exceptional

10 May 2026

Towanda

Awesome experience....will definitely stay again

Self

8/10

Excellent

10 May 2026

Carolyn

Abram was very kind and helpful. Even though the hotel was older and had the outside stairs the inside of your rooms were updated. Very clean, quiet, and mattresses we're firm but soft.The breakfast was fantastic and the room and hospitality was nice. Thank you for our stay, we will be back.

Friends

6/10

Pleasant

09 May 2026

Aaron

It was an ok motel.

Family_with_children

10/10

Exceptional

09 May 2026

Julie

Very clean. Water pressure was low. Breakfast could have had a few more options, like bacon & waffles.

Family

10/10

Exceptional

08 May 2026

Kevin

Good parking, clean property

Partner

10/10

Exceptional

08 May 2026

Elizabeth

This is a typical you get what you pay for. The room was basic but comfortable. The carpet could have used a good cleaning but wasn’t gross. Didn’t go to the breakfast because getting to the office area where it was wasn’t convenient to our room. All the staff were very friendly and helpful.

Friends_and_family Family

8/10

Excellent

07 May 2026

Theresa

Breakfast was fresh, and parking was efficient. I am experiencing an issue with a double charge on my credit card for the room.

Business

6/10

Pleasant

07 May 2026

Ben

Location is about a 20 minute drive to downtown . Hotel itself is tired , bathrooms need updating. However rooms are clean and beds are comfy but a little on the firm side. Unable to leave luggage in a secure room if you arrive early, have to pay early check in fee even tho room is ready.
Plenty of parking. Breakfast poor. No gluten free choices at all and yogurt is dispensed from a machine .

Friends_and_family Family

10/10

Exceptional

06 May 2026

Jack

Breakfast each morning was very good and the attendant was great.
Plenty of parking and safe area
Lots of shopping close by

Partner

10/10

Exceptional

04 May 2026

Luis

Nicely maintained facilities. Clean. Reasonably comfortable, Nice location, close to dining and attractions. Breakfast was nice. Spacious parking. Very friendly staff. Price was reasonable.

Partner

8/10

Excellent

03 May 2026

GERALD

Hotel was well maintained. Breakfast typical not great not bad, average.
Good location to downtown without paying exorbitant prices.

Partner

10/10

Exceptional

02 May 2026

Anna

Rooms were very nice a spacious. Very clean and renovated. We just stay for the night on the way back home and it was a pleasant discovery.

Family_with_children

4/10

Poor

01 May 2026

Brian

Coming from London, we were shocked at the abundant use of disposable items, many of them plastic-wrapped, and many of them single-use plastic, both in the bedroom and the breakfast room. And the lack of anything vaguely healthy to eat for breakfast.

Partner

10/10

Exceptional

01 May 2026

Marchella

The staff there is extremely helpful and friendly. My room was cleaned and smelled cleaned. The parking lot is clean, there was no trash on the grounds, they have a lot of parking slots for FREE. Breakfast is served daily with a variety of items. I was able to choose something different daily while I lodged there for four nights. I didn’t utilize the pool, the weather was little cold for me BUT the pool area is clean and relaxing.
I would recommend this location.

Partner

10/10

Exceptional

01 May 2026

Ricardo

Great stay, clean room and friendly staff and the facility is perfectly maintained. Wasn’t able to enjoy the breakfast. Overall great place to spend the weekend in Savannah.

Partner

6/10

Pleasant

26 Apr 2026

EVE

This review is for the staff.

10/10

Exceptional

25 Apr 2026

Bill

Entire staff was helpful and wanted to make sure your stay was good. Breakfast was great and the eggs were hot. Place was clean and maintain well.

Partner

10/10

Exceptional

25 Apr 2026

Jack

breakfast was good parking was easy and close to room

10/10

Exceptional

24 Apr 2026

Douglas

Our room was very clean. All of the staff we dealt with were friendly and took care of anything we needed. Breakfast was well attended to by both days we were there.

10/10

Exceptional

24 Apr 2026

Derek

Clean. Friendly staff. Nice breakfast. Nice area

Friends

10/10

Exceptional

23 Apr 2026

Barry

Breakfast was nice. Clean room, parking secure and easy, staff professional.

Partner

4/10

Poor

23 Apr 2026

Alba

The room was dirty and it is too noisy.

Family_with_children

8/10

Excellent

22 Apr 2026

John

Nice bed and bathroom, breakfast limited and only till 9am, easy parking, close to shopping and restaurants and just 15 mins from down town

Partner

2/10

Poor

21 Apr 2026

Lindsey

My stay was the worst experience I have ever had at a hotel. When I first got there i was asked to change rooms 10 mins after unpacking my stuff. No big deal. The second night I had to change rooms again and was charged more for a smaller room. There was no hot water so had to take a cold shower, the hair dryer didnt work, the TV didnt work, the internet didnt work, i went to talk to the kiosk because there are no staff on-site and they fixed the internet for maybe 10 mins, so I couldn't work, the pool was down for maintenance, the room smelled like smoke even though I requested a non-smoking room. I checked out at 4:30 and was only given a half refund.

8/10

Excellent

21 Apr 2026

Anita

We felt very safe. The breakfast was ok. It was very busy so didn't look and get enough food.

Family_with_children

10/10

Exceptional

19 Apr 2026

Brandi

The room was clean and the staff was very friendly. There were plenty of options for breakfast and it was well stocked.

Friends_and_family Family

8/10

Excellent

18 Apr 2026

William

A good value. About 20 minutes from the river walk and other attractions

Partner

8/10

Excellent

18 Apr 2026

Larry

Breakfast could use a little.

Partner

8/10

Excellent

17 Apr 2026

Ginny

The room was comfortable but the walls were a bit thin as we could hear snoring in the room next door. Parking felt safe. I will bring my own coffee/coffee pot next time. Tania was very kind, friendly and helpful and got our stay off to a great start. Savannah is expensive in general and although I thought this property was a bit overpriced we would stay there again. The midtown location was actually very convenient for our home base for Savannah adventures.

Family

10/10

Exceptional

17 Apr 2026

Marcie

The room was comfortable and spacious. The staff was friendly and helpful.The free breakfast was delicious.

8/10

Excellent

16 Apr 2026

Marlen

The menu breakfast is fresh but only the just, but is ok. The hotel is very clean and the staff is very nice.

Friends

6/10

Pleasant

15 Apr 2026

Christopher

Staff were too loud moving housekeeping carts throughout the morning.

10/10

Exceptional

15 Apr 2026

Martha

Four fabulous days. I didn't try the breakfast, but there were quite a few places to eat nearby. The staff was friendly, courteous and attentive. Everything was great

Family

10/10

Exceptional

15 Apr 2026

Asia

Everything was nice.

Partner

10/10

Exceptional

13 Apr 2026

Edward

The entire experience was super smooth, refreshing and peaceful. This is definitely my choice of plcaes to stay while in savannah. The property was really kept up and clean and safe with ample parking.

4/10

Poor

11 Apr 2026

Alexandria

The room smelled atrocious.. I'm not sure if the cleaning products were so strong to cover up a smell or what. I considered switching hotels for the night but stuck it out instead. The soda machine was either sold out or flat. Kudos to the grounds crew though

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Byron

It was a little run down but in a good location for access to many things but I would not stay here again.

Partner

8/10

Excellent

10 Apr 2026

Oana

All in all a good experience, minus the lady knocking on my door before the checkout time to tell me i had to leave and the fact that they've put an authorisation on fu ds on my card that will be with me until i retire probably. I stayed at hotels before and after this and no other hotel is still holding my funds, apart from them.

10/10

Exceptional

09 Apr 2026

June

I was not able to get to the breakfast on time but I believe within my heart that it would have been excellent in the area outstanding clean rooms are perfect property excellent I wouldn't have any other way trying to revisit Best Western in Savannah soon

Self

8/10

Excellent

07 Apr 2026

Yue

The breakfast is good but very crowded. The room has some smell of molding and trigger our allergies during the stay.

Family_with_children

6/10

Pleasant

04 Apr 2026

Drew

Overall an ok stay. No one was there at check in but arrived after 5 minutes or so. The room was fine and the breakfast was pretty good but the location wasn’t the best and both nights people were standing outside our room talking until the early morning.

Family_with_children

10/10

Exceptional

04 Apr 2026

Ernesto

Great for the price

6/10

Pleasant

02 Apr 2026

Karin

Room was fine. Older motel but updated. Breakfast was good. Cleanliness not bad. Parking was fine. Text at 7:00 am on a Sunday morning about how to check out was NOT appreciated at that time! Also cleaner’s cart was very loud and pretty early. (Wheels on the rough surface). One woman at the desk didn’t seem to know what she was doing. I had done the pre-check in and she was doing it all again—why bother taking time to do pre-check then? Also had to call because they weren’t accepting credit card security on one room but accepted for other one? Had no other difficulties using that card.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Betsy

Friendly staff, clean rooms and good location. Breakfast was pretty standard

8/10

Excellent

01 Apr 2026

joseph

The staff would real good. The food was all right. Park was decent. Had a clean room had a clean room overall it was great.

Partner

10/10

Exceptional

01 Apr 2026

Robert

Front Desk personnel were extremely helpful.

Self

10/10

Exceptional

28 Mar 2026

Thomas

Breakfast staff was efficient & friendly, parking lot & outdoor areas were in excellent condition

Partner

6/10

Pleasant

26 Mar 2026

Carol

Over all this is a very average place. The room and grounds seemed clean, breakfast was simple but our stay was VERY noisy. The walls and windows are NOT sound proof. Could hear the traffic from the highway out front all night. The first night a helicopter flew over for several hours and over our 2 night stay we heard very large planes flying very low coming in for landings. Sounded like we were across the street from the airport. But the worst was the noise coming from the room next door. There was a college van out front so I’m guessing there was a field trip of some sort and the room was full of very loud boys. I spoke with front desk the morning after our first night of not sleeping and was told they would speak with the leader of their group. Second night was worst than the first. Boys were more loud and at one point a fight broke out. I was really concerned for the safety of the kids in the room. I called the front desk and she said she would handle it. She did call their room because I could hear the call through the wall but the noise did not subside until well after midnight. Screaming, yelling profanities in the room and in the parking lot, doors slamming in the room , car doors slamming outside, helicopters and airplanes flying over……worst stay ever and I DO NOT RECOMMEND IF YOU CARE ABOUT SLEEPING!!!!

Family

10/10

Exceptional

26 Mar 2026

Janice

Breakfast food was not very good. The room was very clean

Family

6/10

Pleasant

24 Mar 2026

Debra

Breakfast was decent. Bathroom was tight. Water pressure in our room was poor.

Friends_and_family Family

8/10

Excellent

24 Mar 2026

Ken

Room was clean. Staff was friendly. Breakfast was above average.

Partner

10/10

Exceptional

24 Mar 2026

Khadijah

Great place to stay..

Family_with_children

10/10

Exceptional

23 Mar 2026

LYNN

Every one was nice

Friends_and_family Friends

10/10

Exceptional

22 Mar 2026

Diane

The breakfast had nice selections including scrambled eggs which were very good and sausage,fresh fruit, already made up oatmeal. The woman running the breakfast was pleasant and made sure everything stayed filled. The rooms were fresh and clean. Woukd definitely stay there again if ever back in Savanah

Partner

4/10

Poor

22 Mar 2026

Ted

Made a reservation for two rooms two weeks in advance. Our rooms were located in 2 different buildings. When I asked why, the lady said they were the last 2 rooms avaliable. But I made my reservation 2 werks in advance. She wouldn't even offer to try to get us closer. Later that evening, i noticed quite a few rooms were still avaliable.
Other than that, everyone was very nice.
You would think if a person reserves multiple rooms, they would at least be in the same building....

Friends

8/10

Excellent

21 Mar 2026

Kathleen

Staff at check were welcoming and attentive. I would stay there again.

Partner

10/10

Exceptional

21 Mar 2026

Ronald

Yes