BEST WESTERN Les Myrtilles

Belgium , Spa
VIELSALM, Rue du Vieux Marche 1
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20 reviews shown

4/10

Poor

11 Jul 2024

Maho

Overall understaffed.
The food in the restaurant was not the best but good portions. Order-taking and service took long due to short staff.

Walls were very thin and all of the doors closed with a large slam, making it very sleep-disruptive in the morning and night.

The shower door of my room was broken.

The reception staff was friendly and sincere but there is only so much one person can pull. Needs more staff.

Business

6/10

Pleasant

14 Jul 2020

Michael

good for a night.

Moderate hotel. Breakfast was not special. Coffee was definitely not good. Cappucino tasts like chocolate.
We got a comfort room instead of a normal one. That was nice.
Parking in front of hotel possible. Restaurant in the hotel was not bad. Good pizza and friendly personel.

Friends_and_family Family

8/10

Excellent

28 Sep 2019

Paul

Warm hospitality, clean nice room, central location, good price/quality ratio

Friends

6/10

Pleasant

10 Jun 2018

Brendan

Reasonable hotel in the particular Ardennes area

Twin-bed room was really only a single. Bathroom very confined. Rather distant staff interaction.

Partner

8/10

Excellent

10 Apr 2015

Matthijs

Neat hotel in a great area in The Ardennes

It is a neat hotel. Modern design, and great spacious rooms. Vielsalm is greatly located among nice villages (Malmedy / Stavelot) and hiking areas. Only minus was the breakfast: limited choice, and oven breads that are not fully baked. A bit of a mismatch with the rest of the experience.

Partner

4/10

Poor

23 Sep 2014

Verified traveler

general impression

Spent ten minutes trying to find the entry to the car park which is poorly signed. Very limited/difficult parking facilities, kettle provided, but had to be placed on the floor to reach a plug. Came down for breakfast & found most tables littered with used crockery. No eggs available at breakfast on two of our three day visit. Appeared to be only one member of staff. Overall lack of \"attention to detail\". Would not return to this hotel.

8/10

Excellent

13 Oct 2012

Griffin

Lovely room. Served breakfast early just for me. No Parking.

6/10

Pleasant

28 Jun 2011

Brendan

Probably the best in Viersalm

Viersalm doesn't have a lot of hotel options so The Myrtille is probably your best option. General level of cleanliness was good but torn bed cover did not give a great impression. We booked a double but got a twin - again a negative mark. The single pillow on each bed was far too soft and there were no spare pillows available. On the plus side the hotel was wonderfully quiet during our visit and the included breakfast was very good. Our checkout experience was bad as the receptionist informed us that the credit card machine was not working and we must pay cash. Was it really broken - I wonder? How can a hotel function without a working credit card machine.

10/10

Exceptional

16 Feb 2026

Jules

Het was een mooie kamer .

Leisure Partner

8/10

Excellent

09 Feb 2026

Dick

Simpele kamer, voor mijn duel uitstekend geschikt, netjes, goed ontbijt.

Leisure Self

8/10

Excellent

19 Jan 2026

Jean

gérant très sympathique et a l écoute notre séjour s est très bien passé

Leisure Partner

6/10

Pleasant

05 Dec 2025

Geronimo

Beleefd personeel, alleen jammer dat ze geen Engels sprak. Kamer was oké, maar de badkamer was superklein.

Leisure Partner

4/10

Poor

11 Oct 2025

Paul

Beroerd ontbijt

Self

8/10

Excellent

12 Nov 2022

Ann

Een zeer goed gelegen hotel gemakkelijk te bereiken met de trein als de auto. Mooie kamers en lekker eten in het restaurant. Minpunt is het ontbijt, mag wat meer vers fruit en natuur yohurt zonder bijgevoegde suikers of smaken aangeboden worden. Een zacht gekookt eitje mocht er ook aanwezig zijn. Het aanbod van brood is goed, zeker voor elk wat wils. Heerlijke koffie van de fairtrade. Probeer ook eens de sauna uit, je moet je hiervoor
wel aanmelden aan de receptie, heerlijk na een verkwikkende wandeling.Zeker zijn geld waard.

Leisure Partner

10/10

Exceptional

09 Aug 2020

Alain

Sejour parfait proprete et accueil au top

Friends_and_family Friends

4/10

Poor

06 Aug 2019

Verified traveler

Uitermate geschikt voor respectloze kettingrokers

Receptie moeten zoeken, bevindt zich op het eerste verdiep, niet aangeduid. Geen handdoeken op kamer: moeten gaan vragen, 1 flesje shampoo per persoon, geen zeep. Jaloezie aan balkondeur kapot, geen airco.
Het terras was één enkel groot rokershol (ook de mensen die binnen zaten te eten kwamen met bosjes regelmatig naar buiten om hun rook over het eten van de niet-rokers te blazen) waarbij asbakken er voor niets bijstonden, de peuken werden dikwijls achter de balustrade in de goot van de straat gemikt, waar blijkbaar nooit geveegd werd. Geen appetijtelijk zicht.

Partner

4/10

Poor

09 Jun 2019

Verified traveler

propreté a revoir surtout les toile d'arraignée et poussiére

Leisure Family_with_children

8/10

Excellent

22 Apr 2019

Nathalie

Hôtel moyen mais séjour sympa

Propreté qui laisse à désirer, toile d'araignées, poussières... Les étudiantes n'étaient pas propres sur elle pour le service. Lits pas très confortables. Par contre, alentours sympas et bien situé

Partner

8/10

Excellent

17 Sep 2017

Verified traveler

Vriendelijke mensen, stonden klaar wanneer dat nodig was.

6/10

Pleasant

28 Jan 2017

delphine

hotel accueillant en plein centre \n\n

super sejour chambre confortable, bon resto et petit dejeuner plus que parfait