Name: Quality Inn Bridgeport-Clarksburg
Address: 115 Tolley Drive, Bridgeport, 26330, US

2/10

Poor

03 Aug 2026

Theresa

When you enter the hotel there was a bad odor, the walls are miss matched paint touch ups, halls are long dark and right down CREEPY. We had a multi day booking and housekeeping did not touch our room the whole time we were there. We had to take our dirty towels to the front desk ourselves to get new towels. They even attempted to make us take our trash out ourselves.

The lady at front desk was very nice but was unable to offer any resolutions.

Breakfast was alright but nothing worth getting excited about.

If I would have had the resources I would have cancelled our reservation and went else where.

10/10

Exceptional

02 Aug 2026

Mya

Wonderful place, no elevator but not too bad. Staff was nice & the beds are comfy

4/10

Poor

01 Aug 2026

Philip

Terrible breakfast

2/10

Poor

13 Jul 2026

Tina

Hotel appearance filthy. Felt very unsafe there. Literally laid towels on room floor instead of being barefoot on carpet. Smelled pot in hallway as I was walking to room. Outer doors were propped open with rocks. Holes in hallway walls.
Outside stairs were overgrown with tree branches hanging over and unsafe. Steps to outside entrance needed swept. All in all I would never recommend staying at this hotel.

Self

2/10

Poor

03 Jun 2026

Leila

Laundry was not available and my card was charged and my deposit was not refunded

Business

8/10

Excellent

08 May 2026

Thomas

Did not use AC, breakfast was good.

Self

4/10

Poor

02 May 2026

Kellie

Front desk never made eye contact and barely acknowledged our presence. Only spoke when asked a direct question and used as few words as possible. Dealt with her at check in and check out.

2/10

Poor

24 Apr 2026

Marilyn

They were doing construction ,that's what the desk clerk says as to why the filth. I never stayed there it was to unclean for us. The clerk was nice and honest so I appreciate that.The pictures that Expedia has is a hoax . They attempted to give us a room with a door that leads to the next room with some kind of chair against it with advanced notice that there may be a lot going on with the neighbors but just stuck it up. They couldnot/would not refund me or referral to sister company. I called Expedia they couldn't /wouldn't help me said wait for a call back (so basically left me on the street) They never called me back with a solution ,never refunded the acct. Im from LosAngeles CA visiting West Virginia they didn't care if I didn't have a way to pay for stay somewhere else. I even paid for so called insurance. This really shocked me cause I trusted them.

Family

2/10

Poor

05 Apr 2026

Dillon

Left a security deposit for any incidentals, and upon check out was told because of my service animal there’s a non refundable deposit. No damage was done to the room; was never asked if any pets were in the room.

2/10

Poor

27 Mar 2026

Krista

The breakfast was awful and the coffee even in bold flavor was like water, the coffee pot in my room was filled with scum and dirt, the sink wouldn't drain water so it would stay filled for hours and their were hardly any plug ons to charge our phones..upon our checkout a member of the cleaning crew followed my son and stepson thru the hallways asking them questions they couldn't understand bc it wasn't English and then kept knocking on my door knowing myself and my toddler were in there packing! Horrible stay, horrible hotel and horrible housekeeping staff

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

gregory

No tv - clean - works well if your passing through

6/10

Pleasant

13 Feb 2026

Wesley

TV stand was broken, remote was missing the back, dust on top of the closet cabinet looked as if it hadn't been tended to in weeks.

Business Self

6/10

Pleasant

09 Jan 2026

William

Yes the ac worked no the breakfast didn’t taste fresh

Business

10/10

Exceptional

06 Jan 2026

Amanda

The room was spotless. The staff was very helpful and professional.

Self

10/10

Exceptional

28 Dec 2025

Patrick

Yes

6/10

Pleasant

28 Dec 2025

Alan

Room was “tired”, some fittings loose
SMOKE DETECTOR HAD BEEN REMOvED
Contrary to federal law !!!

Friends_and_family Family

8/10

Excellent

16 Dec 2025

John

PROS: hot shower, soft towels, shampoo smelled good, comfortable bed & pillows, a good amount of TV channels.

CONS: (room 115) water leaked on the floor when we showered, the mold in the shower and the mold/filth under the non-slip shower mat was appalling; coffee maker and microwave didn’t work; dirty walls (smeared brown substance down the wall next to the window side bed); very noisy through all hours of the night; front desk worker was sleeping at the desk when we got up in the morning for coffee.

I wouldn’t stay here again.

6/10

Pleasant

30 Nov 2025

Rod

The room was good, mattress needed changing. And the toliet needs a changing. Way to low to the floor. Would I stay there again. Yes, the price was right. We are only sleeping there, no morning buffet. Sleep and drive. Also in a good area. It's just down the street from our favourite restaurant. And easy access to the 79.

Partner

10/10

Exceptional

10 Nov 2025

Daniel

The staff was nice the place could have been better but the were very understaffed so I completely understand

8/10

Excellent

09 Nov 2025

Sharon

Clean room no bugs, staff was helpful. Nice breakfast.

Partner

8/10

Excellent

27 Sep 2025

Logan

Room was great

Leisure Self

8/10

Excellent

13 Sep 2025

Cynthia

Friendly staff

Leisure Friends

2/10

Poor

07 Sep 2025

Lakita

Smelled old mildew ish we have to switch rooms twice due to power going out then bugs in the 2nd one

6/10

Pleasant

30 Aug 2025

Nancy

Front desk staff were not friendly

8/10

Excellent

29 Aug 2025

Rowland

No review.

Business

6/10

Pleasant

17 Aug 2025

Amanda

Room was very small, old. Window was plexiglass and could barely see out of it. Breakfast was not good. Simple, but the biscuits and gravy were awful.
I will say the hotel was very quiet. The ac was good and quiet. The bed was decent. There was no one at the front desk when we wanted to check out, along with another customer so we just left the card at the desk and left. ( she could have been in the bathroom for all we know) it was fine for the money but i wouldnt stay again

8/10

Excellent

09 Aug 2025

Verified traveler

It was comfortable affordable. Stay excellent breakfast, easy access to restaurants and shopping.

Partner

6/10

Pleasant

25 Jul 2025

Rose

Parking far from the door. The toilet was leaking. The fridge door wouldn't stay all the way closed. Tiny bathroom/room.

Leisure Family

4/10

Poor

14 Jul 2025

Stacey

The room had stains on the walls

Friends_and_family Family

4/10

Poor

07 Jul 2025

Cassidy

.

Leisure Partner

4/10

Poor

28 Jun 2025

Sheryl Anne

The phone was sticky and the bases of the nightstand lamps were sticky and dusty.

The towel bar at the vanity was broken and the pieces were in the armoire.

The plastic on the toilet seat was peeling.

The furniture was oily and you could see your handprint on it.

I took pictures to prove my statements.

Do not recommend at all.

10/10

Exceptional

27 Jun 2025

Verified traveler

Comfortable and quiet

Housekeeping is doing an amazing job.
Our room was beautiful, clean and ready for our stay. Thank you!

Partner

4/10

Poor

20 Jun 2025

Shelia

The room was very small. Couldn’t even get the luggage cart in the room. The hot water in the shower wasn’t hit. The fridge didn’t work the first day or the second day. They did fix it on the 3 rd day. The back steps was totally gross, there was cigarette bud laying everywhere. I was there for 5days and they wasn’t touched or attempted to be clean, nor was the trash can or the trash every cleaned. And they charged me an extra $50.00 when I checked in after I had already paid online for the room!!!!! And it took forever to get it put back on my card!!!!! Nope nope nope. Not staying there again

Business

6/10

Pleasant

20 Jun 2025

William

Shower had mold in it. Ink stains on the dirty carpet. Wall holes were patched not very good. Bed was comfortable

Business_and_leisure Friends

4/10

Poor

12 Jun 2025

robin

Remove the name \"Quality\" as this location in Clarksburg/Bridgeport WV needs some cleaning & upgrades. Carpet down hallway & in room dirty looking and grimmy on barefoot. The room we had no room to move around. Dirty soiled sitting chair was blocking closet and was only space for it. Shower was old. I pd cash for my dog yet there is a pending $20 on my credit card as well as (2) $50 credit hold entries. Its not quite 24hrs but the dog & 1 $50 shouldnt even b there. And I dont know how many years or stays its been since I had 2put a \"credit hold\" on. WiFi was not working. And clerk was not aware until I asked for help as I never received a enter the password to sign in. Very limited TV channels and clerk wasnt sure who the provider was when I asked for channel listing. Another thing they dont have to offer. I did find one on the tv. On the positive note. Breakfast was fairly good w quite a few selections. I had ple ty of places to ealk my dog. There is an abundance of stores nearby and its right off I79

Leisure Pet

10/10

Exceptional

10 Jun 2025

Renee

The staff was nice and the room was clean.

4/10

Poor

09 Jun 2025

johnathan

Would not recommend to casual travelers.

This hotel provides service to primarily contracted workers. I would not deem it family friendly. The hallways smelled like comit the whole time we were there. Staff was not friendly or attentive, my husband was ignored when he walked up to check in amd had to speak up to be acknowledged by the girl sitting behind the desk.

Partner

2/10

Poor

09 Jun 2025

ALLISON

This place is dirty. Mold in the bathroom, the entire hallway smells like cigarettes, busted walls and leaks. The ceiling was leaking in my room. When I called the front desk, they told me they'd tell the manager but did not offer to switch us rooms or do anything to fix it. They didn't have coffee and breakfast was not great. The pool is in a fitness center in the building over and not in the hotel.

Friends_and_family Family

2/10

Poor

01 Jun 2025

Roger

There was patches all over the walls, our room was very smelly. Also our room didn’t match anything or look the pictures online. No house keeping, and no pool liked advertised. Over all we will not recommend or stay again

Friends_and_family Family

6/10

Pleasant

21 May 2025

Brian

It was ok, looks like they are in the process of updating it.

Friends_and_family Family

4/10

Poor

21 May 2025

Daniel

Needs updating desperately. Mold in bathrooms. Horrible smell in halls of dampness. Holes in walls. Stains on sheets

Pet

4/10

Poor

19 May 2025

Vincent

Not great

Sticky floors / Dirty Bathroom / Sheets Frayed / walls dirty.

Friends_and_family Family

4/10

Poor

15 May 2025

Holly D.

Property was not as advertised.

Leisure Family_with_children

4/10

Poor

12 May 2025

Stephen

The fridge somewhat worked. The staff were mostly invisible and fornthw price i expected more customer service.

10/10

Exceptional

26 Apr 2025

ann

Cordial staff and service!

2/10

Poor

20 Apr 2025

allison

DO NOT STAY!!!!!!

The room had patched holes EVERYWHERE

My husband wore his sandals in the shower as he was afraid of catching something. He even used our own towels!

Hallway had stains on carpet and walls.

Partner

4/10

Poor

14 Apr 2025

Jamey

This location should not have a good rating, it’s misleading. Lots of trash around the parking lot and in the landscaping. The interior was disgusting. Patched, unpainted walls. Baseboards and stripping hanging off. The room was dirty. Remnants of shaved hair in the sink, stained sheets, smelled strongly of bleach. The mirrors were dirty. The vinyl flooring was sticky. I believe this was a motel that people lived in as well. Lots of men/boys hanging around outside smoking and carrying on. Just overall it was gross and not safe looking. I didn’t realize how dirty the interior was until I proceeded up the stairs to my room. The same with the parking lot and grounds until I was looking for a parking spot after checking in. I felt very uncomfortable staying there, but did because it was non refundable and there wasn’t another option. The night receptionist was not friendly and didn’t seem to know what she was doing. The morning receptionist was friendly. I would never stay there again. There was nothing quality about it.

Leisure Self

4/10

Poor

08 Apr 2025

April

We had to change rooms the bathroom had mold in bathroom and all doors had nicotine/black stains running down the full length of the doors. The dresser drawer has liquids spilled in it. Staff were lovely and changed our room but couldn’t get rid of the ick feeling

Leisure Friends

10/10

Exceptional

29 Mar 2025

Eric

Limited rooms available at check in

4/10

Poor

29 Mar 2025

Kenneth

Roach motel

Cockroach in my room. Used shampoo and conditioner bottles still in the shower.

Business

10/10

Exceptional

21 Mar 2025

Chasity

Had a a great stay would come back again

Leisure Family_with_children

10/10

Exceptional

07 Mar 2025

Alexyonna

It was good

10/10

Exceptional

02 Mar 2025

Martin

Very friendly staff the lady at the front desk was very friendly and informative

Business_and_leisure Self

2/10

Poor

24 Feb 2025

Joey

Horrible experience

Hairs all over the bed. Looked like drugs on the sink in the room

Business

10/10

Exceptional

11 Feb 2025

Sean

Usual stop which i will always come back to!

Business Self

2/10

Poor

08 Feb 2025

Ashley

Staff was friendly at check in but our room was nothing like expected shown in pictures. Our room was on the first floor was very dirty all around white bed sheets,pillow cases, blankets and towels were stained covered. All around very dirty.In the bathroom the toilet paper holder was broken off the wall hanging by a thread of the screw, the shower was covered in black slimmy mold or whatever it was all around the door area the shower head so when first turned on the shower there was black stuff all over the floor from coming off the shower head.Carpet looks like it hadn’t been vaccumed. When we first walked into hotel after checking in and parking the walls were just plastered white squares all over as if they were fixing or going to paint just very odd and unclean. Parking out around back end of hotel was very dark , quality inn sign light was out and garbage all over in the grass area on the hill type area behind us very trashy looking. We probably wouldn’t have stayed but it was late check in online Off Expedia app and after my son’s wrestling tournament. just needed a place to shower and rest for a few hours. I guess with the price paid 66.00 we get what we paid for but also very false advertisement to have pictures of a clean hotel updated but very outdated and dirty. The breakfast area was very small and tight with just our three family members getting orange juiceand yogurt but it was the cleanest part of our stay. Checkout was not as nice as check in person

Family

2/10

Poor

26 Jan 2025

omar

The shower door didn't close was broken it was moldy, trash at the outside door cigarettes bud's every where hot water wasn't that hot.Not recommended...

4/10

Poor

26 Jan 2025

Christopher

Cockroaches in the bedroom, room wasn’t very clean when we arrived.

2/10

Poor

14 Jan 2025

Thomas

Bugs

As soon as I turned on the light to my room I had to kill 3 cockroaches!!!

Business

10/10

Exceptional

02 Jan 2025

Tirzah

The people there are SO wonderful. 10/10, amazing experience.

Business Family

10/10

Exceptional

24 Dec 2024

Samantha

Even though the property is a little dated on the outside, the rooms are up to date and clean. The beds and sheets are so comfy! The breakfast in the morning is also decent.

8/10

Excellent

21 Dec 2024

Roger

Staff was friendly, efficient and quick. Room was clean, but hotel could use some upgrades

Leisure Partner

8/10

Excellent

06 Dec 2024

Samantha

Good price and breakfast was good.

4/10

Poor

28 Nov 2024

Jack

The hotel is in desperate need of upgrades. The rooms were not clean. The tv looked like it had never been cleaned. In the morning tried to have a shower but no hot water at all! Went to the breakfast area and didn’t have anything because the person setting up the food was hacking and coughing all around the area. What a difference a year makes as we stayed there a year ago but have now marked it off list.

Friends_and_family Friends

2/10

Poor

25 Nov 2024

Michael

Fast to take your money slow to help

It was horrible rooms were dirty staff was rude and unhelpful and the bugs don’t even get me started.

Partner

6/10

Pleasant

12 Nov 2024

Derryl

Not very neat and look ok

10/10

Exceptional

07 Nov 2024

Donald

Great stay.... great breakfast!!

It was great here!!! No complaints, and I'm very picky !!!

Friends_and_family Family

2/10

Poor

06 Nov 2024

Lisa

It smelled like puke and the smell never went away. It says all rooms are non smoking but it smelled like cigarettes badly in the halls and my mother is deathly
Allergic to cigarette smoke so it bothered her! The man who works at the desk is rude, takes advantage of older people who can’t understand him. Claimed that he didn’t tell my mom it would be a cash only deposit and that she got it back when we checked out but that wasn’t at all how it happened! Over all very bad experience and would not recommend anyone staying there!

Leisure Family_with_children

6/10

Pleasant

06 Nov 2024

Ed

room was clean, comfortable bed and good shower

Friends_and_family Family

6/10

Pleasant

01 Nov 2024

Richard

Stay was below average

Checkin was adequate but asked for $50 deposit which I’ve not been asked for before when using Hotels.com or other sites. The room had a very musty smell so I requested some air freshener which they supplied however the room still smelled.

Self

2/10

Poor

31 Oct 2024

Verified traveler

Rooms are not stocked with towels, bugs in rooms, shower not clean. Weird atmosphere will not return

Business

4/10

Poor

28 Oct 2024

Marcella

There graffiti on the lamp shade AND smoke detectors. The Mini HBAC unit was filled with dust. Looks like it was never cleaned.

Friends_and_family Friends

2/10

Poor

21 Oct 2024

Andrew

This is the absolute worst hotel period. It all started at check in, the guy told us like 4 times that they didn't have an elevator as we were going to be on the 2nd floor and we responsed that was ok each time. His attitude was completely dismissive. We booked online and he didn't ask for the card until after my husband put it back in his wallet and said it was for a $50 security deposit, which we later see it could be held for several weeks. We go up to stairs, the walls had huge patched holes in numerous places. We get to the room and can barely get in the door due to too much furniture in the room. There was significant damage to one of the walls(we took pictures incase they teied to use our security deposit for the damage). The shower had mold and the door was so dirty you could barely see into the shower. The toilet paper had about 12 squares and no other rolls in the room. So we went to ask for some and the guy asked what. I said toilet paper and he went in the back brought 2 rolls and set on the counter and didn't say a single word. We went back up to the room and when we came down to go out for dinner, a guy was trying to come in the front door and we were trying to get out and the door wouldn't open(automatix door). When my husband turned around to say something to the clerk about the door, he laughed in his face and said
you fix it. We were eventually able to pry the door open ourselves. Bottom line this place is crap.

Leisure Partner

2/10

Poor

20 Oct 2024

Karen

There were numerous problems with our room and stay.

2/10

Poor

19 Oct 2024

michael

Reserved off of Expedia when checking in they wanted an unexpected $50 security deposit,building is old and out dated many patched walls in the hallways the carpets looked like they could use a good cleaning.No elevator so we had to carry our bags up the staiRoom could have used a good cleaning bed was comfortable

6/10

Pleasant

13 Oct 2024

Verified traveler

Lacking a bit

The late-night attendant was a friendly young man with notable language difficulty. He spoke and understood English but answered as though he were frustrated -- and his shift had just begun. The room had a faulty lock, was right next to the outside door, and the outside door had a faulty lock, too. No toilet tissue in the bathroom.

Partner

6/10

Pleasant

12 Oct 2024

Sarah

Moldy shower

Hotel charged deposit over the cost of stay so be prepared with cash or a card to pay more even if you prepaid.

Friends_and_family Family

2/10

Poor

11 Oct 2024

Jonathan

This may have been the worst hotel I’ve ever stayed at.

The room was disgusting and smelled terrible. The room did not have a TV.

The shower was luke warm at best and was so dirty that I resorted to wear my flip flops in the shower.

Do yourself a favor and stay somewhere else.

Business Self

4/10

Poor

11 Oct 2024

Janice

Property was run down breakfast was poor

Leisure Partner

10/10

Exceptional

08 Oct 2024

Jasper

Great stay on our roadtrip

Leisure Partner

6/10

Pleasant

06 Oct 2024

Gregg

Cheap price was a hint.

Room was in pretty bad condition...stopper for sink sitting on counter. Desk chair and under desk dirty. Shower, especially the water on off valve disgusting. Fan light cover laying on towels shelf.

Self

2/10

Poor

29 Sep 2024

James

Nice location. Bad check-in experience. Requires a $50.00 deposit for incidentals. It takes weeks to have the money returned to the card. The room was good, the bathroom was horrible. The shower door was falling off, and drywall screws all around the place holding the doors together

Business_and_leisure Friends

2/10

Poor

22 Sep 2024

Kelsey

Disgusting. The room hadn’t been cleaned, there was a large wet spot on the bed that looked very suspicious. Front desk staff was aggressive and rude when this was pointed out. I left , was told I would get a refund, and will NEVER come back. The facilities in general were very concerning; I should have left before I even went into the room.

Leisure Self

10/10

Exceptional

21 Sep 2024

Judy

Loved the price for staying during mountaineer football..we were supposed to have king sizzle beds and had 2 double beds..wasn’t happy with that

Leisure Friends

8/10

Excellent

19 Sep 2024

Ben

I liked the breakfast

Business_and_leisure Self

8/10

Excellent

15 Sep 2024

Dorothy

King size room

The room was ok, the bathroom door was a pocket door that did not lock, the shower was outdated, the king size bed was great besides the small size pillows on it. The room could use a new paint job. But for the price it was ok

Partner

10/10

Exceptional

08 Sep 2024

Ryan

Very friendly. Beds were perfect!!

6/10

Pleasant

07 Sep 2024

Travis

It wasn’t that great

Leisure

2/10

Poor

04 Sep 2024

scott

Stains on comforter . Door propped open on arrival . Whole rooms smelled like awful something unsure what .

Leisure Friends

8/10

Excellent

04 Sep 2024

Ben

Easely accessable from the interstate

Business_and_leisure Self

6/10

Pleasant

02 Sep 2024

Bradley L.

The room was spacious and the bed was comfortable. However, there was no toilet paper when in the room. There were no wash clothes, the shower was dirty, the mirror was dirty, the room was not vacummed.

Leisure Family

2/10

Poor

31 Aug 2024

Verified traveler

Terrible. We lasted an hour and a half before getting a refund and going to a different hotel. Bugs, dirty, mold in shower, AC didn’t work, the list goes on.

4/10

Poor

31 Aug 2024

Verified traveler

The staff was very nice and accommodating. The hotel and room were clean and bed was comfortable. However it was very rundown and the bathroom door was a pocket door that didn’t close properly or lock without someone propping it up first.

Friends_and_family Family

8/10

Excellent

07 Aug 2024

Madonna

Good for the price...

Business Self

2/10

Poor

28 Jul 2024

Roy

Horrible liars

The quality inn had a hidden security deposit of 50 this is ridiculous people drive late expecting to have a place to sleep but no

Friends_and_family Family

4/10

Poor

27 Jul 2024

tandra

..

Business_and_leisure

2/10

Poor

26 Jul 2024

MUHAMMAD

Bed bugs in bed my little girl can't sleep all night never go back again that place

8/10

Excellent

23 Jul 2024

Gerri Ann

The staff was friendly, the breakfast was very good, however, the reason i booked the property was for a pool and there is no pool on the property. Very deceiving when you search for a pool and its not there.

Leisure Family

8/10

Excellent

12 Jul 2024

beverly

Our room was more than we expected for the price. The room was in fairly good condition as was the furniture and fixtures. It was clean and comfortable.

The only disappointing factor was the breakfast setup and choices. Having stayed at various Quality Inns within West Virginia, my husband and I were expecting a full range. Sadly, this was not the case. The choices offered, were poor. Additionally, the front desk personnel were expected to oversee the breakfast area ensuring that it was fully stocked and clean… which it was not.

To add to this, t ones were piled in the reception area for the duration of our stay.

Partner

4/10

Poor

08 Jul 2024

Wendy

I hate giving a bad review but this property definitely needs upgraded everywhere except with front desk staff who were very kind and helpful. First, our room key card lock was broken (and the 2nd room they tried to give us) so we had to have staff unlock our door with the master key everytime we wanted in to the room. Secondly, the door peep hole was broken and filled in with a tissue ( that hung out on the inside. In addition, the floors were dirty, the sink had short hairs all over in it (hoping a man shaved :/ ), one of the washcloths was crusty with brown stuff on it and the bedding had quite a few non-descript stains. The AC worked but had a terrible noise coming from it which sounded like someone breaking in through the window. On the good side, staff were friendly and breakfast was sufficient the first morning (we didn't stay through the night on the 2nd night).