Name: Quality Suites Hickory South
Address: 1125 13th Ave Dr SE, Hickory, 28602, US

8/10

Excellent

03 Aug 2026

Keith

Great place to stay. Quiet room clean comfortable bed

6/10

Pleasant

30 Jul 2026

Martin

Clean room but was stuffy and sofa couch was stained and paper thin. they were meticulous about leaving only 2 sets of towels though we had three people booked for the room, finally conceded. Parking was decent, I was disappointed that advertisement did not disclose that rooms were outside entry point(motel quality with hotel/suite persona). Pool looked good and was open, we didn't get to experience it. Breakfast was ok(two waffle irons and small buffet). Staff there was great!

4/10

Poor

27 Jul 2026

Alexis

the pool was green the pull out couch was broken the gym was a joke I was told there was a treadmill in there there was not on the site said there was jacuzzi tub in the room there was not there was a small tub you can't sit on the toilet and close the bathroom door at the same time the door touches the toilet the TV you have to connect to wifi and sign bunch of online paper every time to use it some lights didn't work

10/10

Exceptional

27 Jul 2026

Verónica

Me pareció un buen lugar, limpio, cómodo y con buen desayuno.

2/10

Poor

22 Jul 2026

Judy

The pool was dirty. The room wasn't very clean. We needed towels and couldn't get any that night because the front desk didn't have access to the laundry room. We were given 3 towels meant for the pool area. There was a dirty rusty razor blade laying outside by the door for days. We didn't even stay our last night. We packed up and drove home that night instead of staying there another night. A complete waste of our money. Our granddaughter wanted to swim in the pool but it wasn't clean and the water smelled bad. It seemed no cleaning agents (chlorine) was even out into the pool. When we saw bugs in the floor of our room we left. The staff was nice but the conditions were awful.

Family_with_children

10/10

Exceptional

20 Jul 2026

Jonathan

We stay regularly here. The staff is excellent. They’re doing a remodel right now so some are not as updated. Their rooms are clean convenient location and breakfast is good. That’s why we kept staying here

Partner

10/10

Exceptional

14 Jul 2026

Jonathan

Clean cold room simple smoking friendly pool easy access for food and gas to take trips to mountains. They have some minor issues but it’s mostly due to past guests over time. Their breakfast is good waffles eggs sausage gravy biscuits and I think weekend has better options. Check in at 1pm instead 3pm. Pretty quiet for busy area. No bugs nothing. They do pest control 2x monthly. They really keep up with it and I hope they have a remodel soon then Id say 5 star but awesome for the price. Staff is friendly. No shade in lot. Pool open till 9pm.

Partner

10/10

Exceptional

10 Jul 2026

Roy

I wasn't able to stay there. Will i get my 9 dollars back for the insurance i bought

10/10

Exceptional

08 Jul 2026

Roy

I wasn't able to stay there. Will i get my 9 dollars back for the insurance i bought

6/10

Pleasant

07 Jul 2026

Erath

The gentleman who checked us in was very friendly and helpful. He tried to get us a room close to everything and was very nice to work with. But we ended up with a handicapped room and the only thing different was that it had a chair to use in the bathtub. The walls were patched up in the bathroom and the toilet seat was very low. He also let us know that the pool was not available because they were in the process of getting it inspected. This was very inconvenient because it was very hot that day. Also the entire place is being renovated, so some places were inaccessible. The rooms are very old and run down, but they did have a nice smoking area for my husband. The motel is close to a lot of restaurants and local businesses, so we didn’t have to travel far to get a nice dinner. Because we got a room on the first floor, we could hear people talking outside of our room late at night. The breakfast was ok, but not the greatest, and they did have a place to make waffles. We only stayed one night, which was fine, but I would not recommend staying any length of time there. Hopefully, once it’s all renovated it will be much nicer.

Partner

6/10

Pleasant

26 Jun 2026

Paul

Not too crazy about the outside of the hotel, no elevator too second floor. Pool looked like it was a little green with someone working on it late at night. Gym is a no... no wipes or sanitizer, equipment wasn't even plugged in and is rather old. The room itself was the bright spot for this price point. Staff was also very friendly.

Self

8/10

Excellent

26 Jun 2026

Lynda

So clean! The only issue was stairs. My poor 75 year old papa struggled with the stairs.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Ruth

It's under renovation, so no pool. It is very clean, comfy, and the staff were amazing and helpful.

Family

2/10

Poor

18 Jun 2026

Daniel

Fire doors broken. Could not use. Dangerous. Very dirty especially in hallways. No elevator. Pool down long term. Had to find other hotel and staff refused to refund.

Family

2/10

Poor

16 Jun 2026

Jamar

This place should honestly be closed down! We walked in, saw it, and immediately found another room elsewhere and walked right back out. Hallways and staircases were absolutely filthy. The smell was horrendous and I don't know how anyone would be comfortable sleeping there. Im still itching from just walking in and seeing the room. This is the worst hotel I have ever seen. If you want to film a murder scene here is your place. I'm telling you now GO ELSEWHERE!!!

10/10

Exceptional

09 Jun 2026

Carlos

easy parking

Family_with_children

10/10

Exceptional

07 Jun 2026

Barry

The rooms were modern and clean. The staff was very accommodating. Desk clerk Dan was very helpful and friendly. Highly recommend.

Partner

6/10

Pleasant

31 May 2026

Bill

Staff was very friendly and helpful. Our room was musty and everything, our clothes, the bedding, furniture all felt damp. Breakfast was supposed to be available until 9:30, however most of it was already put away by around 9. Our electronic room key stopped working twice and the plumbing inside the wall by our bathroom kept making a clanking noise that never stopped. The manager told us they are getting ready to remodel the rooms, including new plumbing. Great location and price.

Partner

8/10

Excellent

31 May 2026

Bryan

The sofa that was in the room was very used and uncomfortable. Other than that they should have another TV in the living room area. The TV by the bed was far away.

Self

10/10

Exceptional

30 May 2026

Adrian

Everything was awesome me and the family loved it here

6/10

Pleasant

30 May 2026

Stacy

Worked fine for a one night stay. Would not want to stay longer than that.

Self

8/10

Excellent

26 May 2026

Bill

Room showing it's age but it was clean and everything worked. Great location, staff very helpful and friendly. Price was right.

Partner

10/10

Exceptional

24 May 2026

Terry

Rooms are clean and staff was great. Rooms are big

Family_with_children

2/10

Poor

24 May 2026

Ms. Carolyn

The room was not clean. There was bed bugs. It looked like a motel for homeless people. It smelled awful. The hallways were not that clean. Also the walls were filthy. Overall, I would give it a rating of a -7. This place needs to be fully inspected and updated. The rating listed is not accurate. It should be a 3 or 4. They were nice enough to refund my money. I ended up going to a 9 star hotel.

Self

10/10

Exceptional

23 May 2026

Laura

I had a wonderful stay. The check-in process was easy and quick, and Don was friendly and very helpful. The room was clean, and the bed was comfortable. As a solo traveler, I felt safe during my visit. They offered a full breakfast with eggs, sausage, biscuits and gravy, grits, and more. The location was also convenient for exploring the surrounding area. I would definitely stay again.

Self

6/10

Pleasant

22 May 2026

Kimberley

Room was clean and pleasant. Desk clerk (Don) exceptionally courteous and helpful. He did explain renovations were going on. No hand railing on outdoor stairs to get into the building. Sidewalk so uneven, I actually tripped and fell to the ground. I went to the desk clerk and asked for rest room to change in as I had already checked out (I had huge grass stains on my knees). He immediately got out a first aid kit so I could clean scrapes and cuts on my arm. Offered to let me back in my room though I did decline.

Self

6/10

Pleasant

18 May 2026

Simon

The room was cleaned, however, it did have a smell.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Sarah

Yes to both. The bathroom needs a little tender care.

2/10

Poor

16 May 2026

Cindy

The property looks great from afar; until you get into the rooms and they are atrocious: Mold on the bathroom ceiling, toilet paper stuck in holes where old towel bars use to be, toilet paper stuck in the peep hole in the entry door, bed head board incomplete and crooked on the bed frame, chewed up door trim going into the bathroom, tub spout leaking: I can go on but there were too many issues with this room that I think I've run out of space on my phone from all the photos I took. Online the hotel looks outstanding, in person it must be one of the worst I'be ever stayed in, honestly. Go check room #147. You will see what I am talking about.

10/10

Exceptional

11 May 2026

Aaron

Stayed for one night the room was clean and was a good place to stay for the night

Self

10/10

Exceptional

06 May 2026

Melanie

Clean rooms

10/10

Exceptional

04 May 2026

Linwood

The staff was very nice and helpful. Parking was not an issue even with the large number of work trucks as they parked in the back out of the way. The breakfast was very good and hot.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

tekela

It a great place to stay if u had few more people there are couch beds indouble room. I sèe theee was a out pool look clean i dont knew if it was open yet but it was raining but fully snack machines, friend host but police are deep around area which is great but i kind of felt like they where following me and random men standing around actin like they wasnt police but cool to but im not no criminal nor person to be watch it was just me there but beside all that it was great i hope to stay again in future trips!!!@

Business Family_with_children

10/10

Exceptional

25 Apr 2026

Alexa

Just needed a place to sleep while traveling back home. Staff was great! Room was clean!

4/10

Poor

23 Apr 2026

Dennis

The good thing about this hotel is that it was a good location, clean, and the staff was friendly. The reason I rated it poor was the bathroom was small. The bathroom door hit the toilet when it was open and the hot water came and went.

Partner

2/10

Poor

22 Apr 2026

Dumitru

The gentleman at the front desk was the only bright spot of the experience. The rest was a hard pass. Smelled bad and very dirty.

Family_with_children

6/10

Pleasant

19 Apr 2026

Jacob

Room was very nice for the price. Didn't have hand

10/10

Exceptional

17 Apr 2026

Desmond

Ok but out dated

Partner

6/10

Pleasant

13 Apr 2026

David

Quality Inns are generally hit or miss, this one was slightly above average. Seemed clean, plenty of reasonably lit parking. Short walk to 4 or 5 eating places. Room furnishings were old and worn, the door had large gaps. Bathroom was quite nice compared to the sitting area. The room price made it acceptable.

Self

6/10

Pleasant

07 Apr 2026

Therese

It was ok.

Family

8/10

Excellent

03 Apr 2026

Doreen

Nothing fancy. It is a work in process. Staff was friendly. No breakfast because of a lack of staff. We would stay here again though.

Partner

10/10

Exceptional

02 Apr 2026

Porschea

My family and I were in town for a funeral and stayed here a couple of nights. The hotel is currently undergoing renovation. I think we stayed on the renovated side. The room was spacious. The beds were a decent size and very comfortable. What really made our experience was the service received from the staff. Everyone we encountered was very polite, and welcoming. Don was exceptionally helpful, accommodating, and hospitable. He helped us out when our keys were malfunctioning, and ended up giving us an overview of the hotel. Letting us know about the area, and dining options. Don was very welcoming, helpful, & funny, and made us feel like family. The woman who checked us in, was also very helpful and provided dining recommendations.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Diane

Everyone was so nice here. Felt comfortable. They helped me when I reserved the wrong kind of room. Great customer service.

Partner

2/10

Poor

20 Mar 2026

Desiree

Unsafe for single women. Property, stairways and hallway carpets are very dirty and smell horrible. Room furniture is very outdated and falling apart. Bathroom fixtures broken, paint peeling, lots of holes, the only saving grace of this place is beds were comfortable, linens were soft. And the manager was great. Other front desk staff were terrible, scary and too inappropriate to female guests. Door key cards constantly locked and couldn’t get in room. Had to take multiple trips to front desk to get fixed. Room door broken and didn’t shut correctly. Had random charges from hotel no one could explain. But manager eventually fixed it. The smell of weed was strong everywhere. Cops were there often, Do not recommend

Friends_and_family Family

6/10

Pleasant

18 Mar 2026

Trenton R.

Everywhere one looks one sees wear and tear. Our dresser appeared to come from a third-hand store. The enamel in the tub and sink was worn away--it just looked awful. There were two microwaves. One, obviously did not work and was extremely beat up. The under-cupboard light by the microwave did not work. We could not figure out which light the switch by the door was supposed to turn on and off.

On the plus side, the bed was quite good. The breakfast hot various hot options, but bread products limited.

Partner

8/10

Excellent

16 Mar 2026

Brannon

Just needed a place to rest overnight, wasn't looking for anything fancy

4/10

Poor

16 Mar 2026

Marieli

There is no maintenance. My key never worked.

Family_with_children

8/10

Excellent

15 Mar 2026

tierra

The employee at the front desk was very nice and helpful

Family_with_children

6/10

Pleasant

14 Mar 2026

Charmaine

The room was very nice except the washroom was very run down and out dated. The tub was very nasty.

8/10

Excellent

11 Mar 2026

Rebecca

Clean and nice room, bed comfy bed but since they are renovating the water pressure and temperature is a hit or miss.

Partner

8/10

Excellent

11 Mar 2026

Patricia

This was a great place to overnight on our long trip. The staff was wonderful. The property is undergoing remodeling and updating Convenient location, we were able to walk to Cracker Barrel for dinner.

Partner

2/10

Poor

07 Mar 2026

Nicole

Was unable to stay. Staff was unhelpful. Staff seemed to not care. Never received refund either

6/10

Pleasant

02 Mar 2026

JILL

No hot water for 3 days. TV stuck on Roku agreement, had to call each day to have them fix it.

Friends_and_family Family

2/10

Poor

02 Mar 2026

Olushola

No hot water the building and rooms look like they condemn the whole place. Extremely scarey rust and mold n old ceramics everywhere

Business Friends

8/10

Excellent

01 Mar 2026

Meghan

The hotel was very clean. Front desk very helpful. Price was right. Comfortable bed.breakfast was ok wish they would get fruit. Would definitely recommend and stay agaim

2/10

Poor

24 Feb 2026

Larry

Does not have hot water in the whole building and won’t tell you at the front desk when you check in so you have to find out for yourself and when you do they’ll tell you they have someone coming to check it in the morning but they never come.

Partner

6/10

Pleasant

15 Feb 2026

Andrew

Get what you pay for. Staff was nice. Hotel however is horrific.

2/10

Poor

14 Feb 2026

Micah

Livibg/sleeping area of the room was clean and well kept. Until you walk in the bathroom. Completely dilapidated with paint chipping in sink and tub. The best part was no hot water (or even warm) for the duration of our stay over the course of a sporting event. None of our athletes were able to shower. No discount offered for the major inconvenience.

Business

2/10

Poor

23 Jan 2026

Renee

Horrendous!! Wifi was terrible, TV out for hours, and I was definitely not getting in that shower! I could have asked for another room, but i would have to ask for an escort. They escorted a woman out at breakfast who was not a guest. I could go on but it was a lesson learned you get what you paid for. No THIS WAS ACTUALLY EVER PRICED.

Leisure Self

2/10

Poor

18 Jan 2026

Laura

Front desk gentleman was great. The room was awful, we checked in, and it looked like the room was like one of those cheap hotel rooms involved in prostitution and drugs amongst other crimes. I am not one who is super picky, but this room was so bad we left. The shower was full of mold, the walls and ceilings were peeling, the drawers were missing pull handles, the door from outside didn’t close properly and looked like at one time it had been rammed and destroyed, then a crappy attempt was made to repair it. The rooms on the website looked great, however, the room, 125, reminded me of the Bates Motel. It was awful. The only reason I gave it any stars is because of the gentleman who checked us in. He was a pleasure. I have stayed in some not so great places, but our room at this motel was uninhabitable.

Friends_and_family Friends

2/10

Poor

13 Jan 2026

Ninesuns

The shower no water and its wood bugs breakfast wasn't so good never go back there no more terrible

4/10

Poor

27 Dec 2025

Tiffany

The bathroom the paintnwas peeled up in the bathtub easly cut your foot. It in need of repairs and maintenance. The stairs dont expect a handrail there is none. You were also told what you eat for breakfast and your serving portions. Now i know why it was so cheap

Leisure Family

6/10

Pleasant

25 Dec 2025

TRUONG DANG QUANG

The bathroom is very old, and the bathroom fixtures, such as the bathtub, sink, and toilet, are all severely chipped and worn.”

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Edmund

We did not stay for breakfast

Friends_and_family Family

6/10

Pleasant

22 Nov 2025

Phyllis

Area not safe room smells

Leisure Self

2/10

Poor

20 Nov 2025

Joshua

I gave 1 star simply because I came in late for my reservation and they no showed it. Front desk tells me there’s nothing they can do to reverse it and I need to pay for another room. They say contact the manager to get a refund on the original reservation in which he denies. So I paid for 3 nights and only got 1. Original reservation was for two nights Friday - Sunday and I arrived Saturday morning at 6am

Leisure

10/10

Exceptional

19 Nov 2025

Michael

Staff courteous, quiet

Leisure

10/10

Exceptional

11 Nov 2025

Autumn

Friendly staff

10/10

Exceptional

04 Nov 2025

Daniel

I was very nice 👍 but the bed can be more soft

8/10

Excellent

03 Nov 2025

James

Room was clean a well kept. This place is well worth the savings!

Leisure Self

8/10

Excellent

01 Nov 2025

Chris

Good room. Good staff.

Business

8/10

Excellent

01 Nov 2025

Candace

Good place to stay

10/10

Exceptional

31 Oct 2025

LaDonya

Yes it was a good stay

Leisure Self

8/10

Excellent

29 Oct 2025

Janelle my

Front desk was very friendly and helpful. I got a smoking room and it was a large room and it was clean as far as the bed and floor. The TV was new, fridge worked, microwave was clean plenty of pillows. Only complaint would be the bathroom shower has paint chipping off very bad but they are remodeling and we were told that would be fixed. As a whole, I had a pleasant stay, not loud or crowded and for the price it I would stay again.

Leisure Partner

8/10

Excellent

28 Oct 2025

Brigitte

Staff is very helpful and courteous. Rooms need a refresh, but it goes along the lines of what you pay for, but they are clean.

2/10

Poor

25 Oct 2025

Kishore

Cracked sink, broken shower, smoky room

6/10

Pleasant

20 Oct 2025

Julie

Staff: very helpful, friendly
Room: tired, floor not clean, the bathroom shower curtain was not put on correctly, we had to try to figure it out ourselves. The tub was old with coating that had peeled off.
The bed was comfortable, and clean.
Parking was convenient, right outside our room, but it felt a little sketchy, (there were people hanging out in their cars and the parking lot) It was quiet, but I felt a little uncomfortable going out to my car after dark

Leisure Partner

6/10

Pleasant

19 Oct 2025

Sue

Parking was not secure. I felt very uncomfortable with the location of the room. The a/c worked fine.

Friends_and_family Family

2/10

Poor

19 Oct 2025

Laura

Furniture damaged. Electrical outlets unsafe. Most outlets didn’t work. Burns in bedding. Toilet had severe surface damage. Closet rack only connected to one wall. Couldn’t hang clothes. Door frames rusted out. Place needs to be torn down.

Leisure Family

10/10

Exceptional

16 Oct 2025

Beth

Clean room | Staff | Parking | Air conditioning
Are all spot on!

Leisure Family

2/10

Poor

16 Oct 2025

Becky

The room had a very strong smell of sewage and pot, the halls were filthy and the door to the parking lot was not locked. We had to leave, it felt unsafe and uncomfortable. They said they would give us a refund but still have not given us a full refund yet.

Business

4/10

Poor

16 Oct 2025

Peggy

Rooms desperately need upgrade. Beds were uncomfortable and made sounds like gunfire when you turn over in bed. Bathtub was awful

Friends_and_family Family

2/10

Poor

13 Oct 2025

J Lawrence

Nothing worked.

Business

2/10

Poor

12 Oct 2025

Maria de Jesus

The bathrooms lack maintenance

Business Family

2/10

Poor

12 Oct 2025

Kerry

Shower was broke, toilet over filled on an empty flush. They moved us rooms, to a room that card reader didn’t work. Had to go back to desk after driving 9hrs at 1 in the morning. Next night the door still wasn’t fixed couldn’t get into our room after being at the race track all day and night at midnight. Was not a good stat at all.

Friends_and_family Family

2/10

Poor

08 Oct 2025

jeremy

room was smokey smelling, sink, bathtub floors, bed, countertops ect all in terrible repair.

Leisure Self

4/10

Poor

30 Sep 2025

Coleen

This was a handicapped room with a broken couch, broken table. Unusable tv, could not get hot water from shower. Great bed. No hot good left for breakfast goers at 8 AM. User friendly for day laborers not travelers.

Partner

2/10

Poor

27 Sep 2025

Doug

I did not select a smoking room. I have a wife and kid with severe asthma however thats what I was changed to by expedia or the hotel. Property also had people just randomly hanging out of the rooms and people fixing cars in the parking lot.

Leisure Family_with_children

10/10

Exceptional

19 Sep 2025

Alexandr

Checking was fast. Staff was very welcoming and professional.

Leisure Friends

2/10

Poor

14 Sep 2025

Gary

Don’t do it again

The conditions were horrible and pull out sofa was broken

6/10

Pleasant

03 Sep 2025

Jean

The bed was great. The staff was eating the breakfast at 8:10 a.m., so i didn't get anything to eat

Leisure Partner

4/10

Poor

27 Aug 2025

Bruce

The manager on duty was the least helpful individual I’ve ever dealt with at a hotel. There was a mixup with our reservation and his only reply was we shouldn’t have used Travelocity. We should’ve booked direct through them. Travelocity did get the situation worked out. Additionally, the rooms look very rundown. The bathroom fixtures were all chipped, which gave them a dirty look. There was hair still in the shower. There was rust on the doorway into the bathroom. The facility needs updated and maintained better. I had used that hotel several times, but not in recent years. I will never use it again!

10/10

Exceptional

22 Aug 2025

Pat

Everything was good. Only complaint was pool didn't open until 12pm. Too hot there at that time. 10am would have been better.

Partner

10/10

Exceptional

21 Aug 2025

Mat

Good people, good price and clean.

This is an older property and it shows. Tub is a little older with some missing paint, but it is all cosmetic.

They are very friendly and great customer service. If you’re really picky, a snob and don’t care about points or the cost, this is not the place for you. It’s clean, quiet and comfortable.

The’d rather stay here for half the price of a room at a Hilton, IHG or Marriott property. I will be booking here for the next show even if there’s openings at a chain hotel.

Business

8/10

Excellent

19 Aug 2025

Tyler

Overall my stay was good, the room was clean and in good shape. The hallways were a bit worn and really hot but the AC worked great in the room.

Business_and_leisure Friends

2/10

Poor

10 Aug 2025

CHRISTAN

AVOID THIS PLACE!!!!!

The lobby was beautifully deceiving. The front desk clerk was absolutely amazing, kind and helpful. The hotel/motel itself was an open style motel/apartments style place. There were sketchy people walking around aimlessly, couple of meth heads walked into the lobby asking for more towels while i was checking in.. They were denied.. the room was absolutely DISGUSTING, stains all over the bed and bathroom. Had to wear shower shoes the entire time.

Friends_and_family Family

2/10

Poor

07 Aug 2025

timothy

Drug dealers were openly working

The adjoining rooms were apparently being used by drug dealers. The amount of traffic throughout the night was never ending. The loud sounds of people talking laughing and yelling was absolutely ridiculous and completely unacceptable. It was abundantly clear the staff were condoning this and no action was taken against them and they literally stayed loud all night long to early morning around 4:30 AM.

Business

10/10

Exceptional

04 Aug 2025

Lamonte

It was clean...and quiet...rooms are huge..

8/10

Excellent

01 Aug 2025

Amanjeet

Overall nice just room door key some time not working because of door lock battery problem

Business Self