Name: Red Roof Inn Hickory
Address: 1184 Lenoir Rhyne Blvd Se, Hickory, 28602, US

8/10

Excellent

24 Jul 2026

Frank

O

2/10

Poor

08 Jun 2026

Robert

My first room had bed bugs and no deabilt. If I would of seen the outline of a figure done is masking tape I would not have been surprised ! Very noisy and if there's bed bugs in one room they will all have them

2/10

Poor

17 May 2026

Farzad

Extremely dirty. Front desk staff with bad attitude. Sheets burnt with cigarettes. Horrendous odor of smoke and other substances in the room. Couldn't stay and asked for a refund.

Self

2/10

Poor

03 May 2026

melissa

The first room we had was really dirty then next room had no soap or anything in it. I couldn't take a shower if I wanted to

Pet

2/10

Poor

03 May 2026

Kathy Jo

Beds were nasty & room not clean! Definitely not as expected! No single cup coffee maker in room. Property seemed as if high crimes happen there frequently and blood stains in the room reinforced that idea. Will never stay there again and if had not been absolutely exhausted upon arrival, I would gone to different location. Do not recommend - especially for a female alone.

Self

8/10

Excellent

28 Apr 2026

Frank

Easy parking. Good location.

Self

8/10

Excellent

30 Mar 2026

Gene

good location

Partner

2/10

Poor

14 Mar 2026

Dyequan

Roach ran across the sink very loud and obnoxious outside

2/10

Poor

04 Mar 2026

Miah

Very very dirty. There was people throwing up, smoking, and listening to music with there doors open in their cars in the parking lot. Everyone was staring and it was a very uncomfortable environment to be in. I paid for a non smoking and got a room with cigarette burns on my bed and stains.

Friends

6/10

Pleasant

28 Feb 2026

HSIN-NAN

The staff was friendly but the outside sign says ECONOLODGE. Very confusing!

10/10

Exceptional

07 Feb 2026

Morgan

.

Friends_and_family Family

4/10

Poor

01 Feb 2026

James

Found a roach, no microwave, no coffees maker. Loud thumping music during the day and hollering loud commotion at night.

Self

6/10

Pleasant

27 Jan 2026

Heather

There wasnt a fridge or microwave in the room. The heat took forever to kick on the first night.

Self

2/10

Poor

26 Jan 2026

Jeri

The room was severely neglected the heat didn’t work the thermostat was broken didn’t know weather I was turning the heat on or off the was no smoke detector in the room there was dried food on the microwave but the worse part was the roaches in the room we ended up leaving we just couldn’t stay there my suggestion DO NOT go to Redroof inn or econo lodge..

10/10

Exceptional

19 Jan 2026

Linda Darlene

Yes

Leisure

2/10

Poor

17 Jan 2026

Clayton

The manager told me that I would be receiving a refund through hotels.com, that was false. The room was incredibly sub par. The only plus side was the homeless in the parking lot didn’t break in my truck. I’m very disappointed with my stay and I would not recommend this place to anyone. I hope to see this building condemned and tore down.

Business

4/10

Poor

11 Nov 2025

Christopher

FREEZING ROOM

2/10

Poor

09 Nov 2025

Matthew

Checking out on weekend we weren’t told that they don’t open the office until 7:30 am. Waited around 2 hours(was supposed to be gone by 6 am so tried to check out at 5:30 am). Then got told we could have just left our key in our room.

Leisure Friends

2/10

Poor

26 Oct 2025

Laura

Room climate was good

Partner

2/10

Poor

18 Oct 2025

John

Room looked ok initially . Dropped something and had to move the bed. Dead bugs and dust. Bathroom had been remodel but ceiling had mold issues above the sink. A huge bug came from the ac unit and killed it. Told the check out lady and she said she would talk to housekeeping. Partying in the lot where the room was. At 3am it woke us up, peaking on doors and walls. It was more of a working company hotel than a hotel regular tourist to stay at. Half was red roof inn and the other econo lodge. The prices they had listed in hotel was 69.00 a night go figure. Will not stay or recommended it.

Business

10/10

Exceptional

10 Oct 2025

Kevin

Clean rooms

2/10

Poor

25 Aug 2025

Randall

Did not like the Staff. Rude and hateful.

Leisure Pet

2/10

Poor

22 Jun 2025

Michele

Checked into a single room. Floors were dirty and sticky. Bed linens were damp and filthy, the decorative cover was ragged and had cigarette burns on it. They traded me out for a double. Linens were stained, but clean i think. Floors were at least not sticky, but not clean. The room is nasty. Please clean these rooms. I drove 11 hours today and i didnt have the energy to find someplace else. Was looking forward to a hot shower but after seeing the tub I couldn't do it.

4/10

Poor

08 Jun 2025

Natasha

Got this room for my brother who just needed a night of rest. When I went in the comforter was dirty and food marks in the wall and curtains. It smelled horrible like pure smoke. There is no microwave so he could warm up his food. The environment was confusing because I paid for Red Rood Inn but it said Incono Lodge. I wouldn’t stay here but again my brother just needed a night of sleep. I’m a high class woman. I normally stay in resorts.

Leisure Family

4/10

Poor

27 Apr 2025

Charles

Unsafe

Business Self

2/10

Poor

22 Apr 2025

Rodger

Crack dealers outside our room playing with dice all night

Business Friends

10/10

Exceptional

06 Apr 2025

Joseph

Are you sure that you want me to rate the room?

Business_and_leisure Self

2/10

Poor

19 Mar 2025

Katherine

Cig holes in sheets. Blankets stained. Disgusting dirty

Leisure

4/10

Poor

17 Mar 2025

Daniel

Things appeared clean and new in the pictures, but didn't hold up under inspection when I arrived. The bed looked neat, but there was a hole in it. There was a working fridge, but the microwave and TV didn't have a working wall socket. The bathroom and shower were neat, but the shower smelled. All of the light fixtures worked, but the bright street lights outside came in around the curtain. I was uncomfortable most of the time, and my clothes smelled after hanging in the room. Also, my first room was at the back of the property, where it was dark, the bed was low to the ground, and the neighbors were talking loudly. After I complained, I moved closer to the office. There are regular residents here who complain loudly about outsiders. I saw the police when I arrived, and there had been a dog fight, so don't bring your dog. A motel is still a motel at the end of the day. Take it or leave it. The good news? The wifi was okay and there was a Starbucks next door.

Leisure Self

2/10

Poor

23 Feb 2025

Rhonda

Never staying there again.

Grounds were not clean, dog poop every where. Beds were very hard, heat did not work. Mold in bathroom. Do not recommend this motel. People yelling all night, outside.

Friends_and_family Family

4/10

Poor

17 Feb 2025

Verified traveler

Do not stay here!!!

Awful. The room smelled of old smoke. The bed spread and sheets had burn holes in them. The door was hard to open. People were loud. Will not stay again

Business

10/10

Exceptional

29 Jan 2025

Terry

Staff was very friendly and helpful for the entire duration of our stay.

Business_and_leisure Family_with_children

2/10

Poor

21 Jan 2025

Curlee

My key card to the room only worked half the time. There was junkies next door so there was foot traffic all night. Banging knocking on doors. Had woman offering if I wanted “company” or not

Business_and_leisure Self

2/10

Poor

27 Dec 2024

Kyle

The absolute worst.

This hotel was probably the worst Ive ever been to. There are not enough words to describe the experience. Basically the cleaning was non existent. The hotel lets \"down to earth\" people use it. The entire lot screams homeless encampment. The only saving grace was the hotel clerk Jennifer but at the same not really. She told me id recieve a partial refund for the conditions my room was in. Its been over 10 business days and still no refund. The thing thats tops it off is the fact that they make you sign a no smoking wavier and agreement you pay for damages if you do smoke in the room. My room smelled like cigarettes, there was cigarette burns in the mattress protector. Luckily we took pictures. Also when I asked for new sheets because the ones we had were stained they gave me another pair that also had stains on them. We ended up going to Target an buying new sheets. Dont waist your money on this rundown junk of a hotel. Youll be sorry.

Friends_and_family Friends

2/10

Poor

16 Dec 2024

Ola

This is by far the worse place I ever stayed. Very unsafe, very unclean and expensive for the money. If I knew such horrible conditions I would go somewhere else. Will never stay at Red Roof and I won't recommend anyone else

Leisure Pet

2/10

Poor

14 Dec 2024

brittany

my experience was nothing short of terrible. Upon arrival, I quickly discovered that my key cards would not work, and every time I left the room, I had to return to the lobby to have them reactivated—this happened in freezing 30-degree weather! also, I had serious privacy concerns. The guests next to me were incredibly intrusive. Every time I pulled up to my room, they would stand outside, peering into my car. Even worse, when I opened my door to the room, Id catch them peeking through. It made me feel extremely uncomfortable and unsafe. One individual decided to sit in a chair directly in front of my door, smoking. I would have had to brush up against him to even stand in front of my door, which felt uncomfortably invasive and inappropriate, especially considering there was plenty of space on the other side of his door to sit.To make matters worse, I was wrongfully accused of my puppy barking all night. I work as a 24-hour remote travel agent, so if there had been any noise, I wouldn't have been able to do my job. On top of that, when I ordered DoorDash, the delivery driver was instructed not to knock, yet someone still did and very loudly,he informed me that it was the \"guy next door\", I have messages to prove this. I was threatened to leave due to false complaints from guests who are possibly under the influence,so I will not hesitate to extend my services and request a formal inspection of the property.

Business Pet

4/10

Poor

02 Dec 2024

Sandrine

Hickory Red Roof inn..

Property needs a big renovation for rooms and comfort..our first room was located in the second building and when we check the bed.. the bed sheet was dirty.. like someone just wiped their makeup on..main door doesn’t look strong..
We called the office to try to have the bed sheet changed but nobody answer.,so my husband decided to go there..the person ins on get tablet.. seems that she doesn’t believed my husband so she gave him a bag to come grab the sheet and take back to her…when my husband went back.. she was like..”are you sure it’s not you guys who did it” my husband was like.. “we just checked in and haven’t even slept yet”..so she moved us to another room in the first building..decent room.. but walks are thin.. and we can hear anyone walking by the door or even talking

Partner

8/10

Excellent

02 Dec 2024

Maider

Okay, was not smoking free.

6/10

Pleasant

28 Nov 2024

Mark

Dirty property grounds dated rooms old linens. Ac barely works. Two crappy towels. Front desk staff is super helpful and kind.

Leisure

4/10

Poor

18 Nov 2024

Andres

The place is old smell pee the mattress too many homeless around

Business Family

2/10

Poor

12 Nov 2024

Michael

The whole floor in my room was nasty and sticky and the bed sheets and covers had burn holes and nasty looking stains on them and the mattress itself and I went to office as soon as walked in my room and asked for mop to clean floor and needing new bed linens to not get the mop or even room service to clean floors the whole time I was booked for and then the microwave was broke down and the staff at desk no help as anyone else I asked for help there other then to give me room key and paperwork to sign and I paid $125 for one night and would have left if I could have canceled and could have got a refund but that was the rules for cancelling my reservation for the night.

Leisure Partner

4/10

Poor

10 Nov 2024

Verified traveler

Not recommended

Not a good area. Felt very uncomfortable and unsafe. Not a very nice hotel at all. The one staff member we saw was very friendly though.

Friends_and_family Friends

8/10

Excellent

03 Nov 2024

James

I was traveling from NY and had to drive to Asheville for a wedding... but the woman at the front desk was kind of rude and not so welcoming at 1:30pm when I arrived and asked if I could check in early as I had to get changed. She said absolutely not - so I drove to Asheville, changed in the car. Drove back out and luckily the overnight staff member was kind and nice given the situation. I only got to sleep 3.5 hours before having to drive to CLT to fly out. When I woke up - there were little critters walking around near the bathroom... so that didn't make me happy. I guess you get what you pay for right. The bed was comfortable and they had nice pillows... so that was a plus for them.

Leisure Self

2/10

Poor

27 Oct 2024

Kelly Iva

No remote to tv, no microwave, no refrigerator.
Bath tub dirty. Cigarette hole in comforter, shades were broken. Graffiti on the walls.
Room 113.

2/10

Poor

19 Oct 2024

Tiffanie

Terrible terrible place

No view as they gave away my room before I got there. I had booked and paid online and by the time I got there they had given away my room. I was from out of town working as a nurse and had to get sleep for my next shift. The lady (if you could call her that) at the desk was extremely rude. Basically told me\"Oh well, I gave your room away\" When I explained I had already paid for the room she stated\" well I dont have a room for you\" I asked for my money to be returned immediately so I could get another room somewhere but she got her manager on the phone and manager said \" just because you book and pay for a room does not guarantee you have a room\" . Obviously this was the first time I had heard of that because I thought when you buy something you actually get it. FYI, place on the outside was GROSS,, dog feces in the grass in front of the office, people hanging around outside their doors smoking marijuana. Just gross.

Business

4/10

Poor

13 Oct 2024

Seth

Had to get a new key every night. Parking was ridiculous. 18 wheeler took up almost all one row of parking. Sheets were washed but all stained.had one set of towels for each room. No cleaning available.

Business Partner

2/10

Poor

12 Oct 2024

Azamat

For 6 nights they never cleaned the room, they didn't give us clean towels

2/10

Poor

09 Oct 2024

Shannon

When I got to hotel reservation was canceled per management but i was not notified or changed and still waiting on my refund

Business

2/10

Poor

06 Oct 2024

Christina

We went to an event and due to storm they had no power. I went to check in location had stated they had just turned power on internet was down and could not check in. I requested to just cancel as they understandably had not cleaned the rooms. She said ok. The next day i received a charge on my card for room that was supposedly canceled. They refused to refund charge

Leisure Family

2/10

Poor

04 Oct 2024

Angela

Manager walked out while registering people. She came back 10 minutes later. Bed linens had burnt holes.

Family

4/10

Poor

02 Oct 2024

Rodney

Owner should have been there for help. Front staff needing trained. Policies not clear. Understand the hurricane challenges, but now is the time to shine

4/10

Poor

01 Oct 2024

Susan

Couldn’t adjust the A/C …my room had damage to some walls that needed repair

Leisure Friends

4/10

Poor

23 Sep 2024

Noni

It wasn’t dirty but it did have a smell and roaches I cut my trip short there. The staff was pleasant at check in but when I went back in the office to get my key recharged there were all the signs up that made me feel like it wasn’t safe

Business

2/10

Poor

19 Sep 2024

Seth

Awful. We got there at 11PM and left by 11:45 PM because it was sketchy and dirty. Thats an understatement.

6/10

Pleasant

10 Sep 2024

Michelle

No

4/10

Poor

06 Sep 2024

Verified traveler

Clean but sketchy

I will say that the inside of the rooms were clean. However, the outside of the hotel is old and in dire need of repairs. There are people walking around at all times, doing God knows what. The staff was super friendly and accommodating. Our room was very clean, the only issue we had was the toilet not flushing well.

Business

10/10

Exceptional

05 Sep 2024

Jennifer

Good for it's price and close to I-40.

Business_and_leisure Self

2/10

Poor

01 Sep 2024

Jessica

Customer service was so bad we left and didn't even stay. We only paid for one night just to take a shower right before a family gathering. The receptionist did not even disclose the time of the check-in before I bought a one-night stay. I wasted my points and money.

Leisure Family

10/10

Exceptional

22 Aug 2024

Melvin

It was pretty pleasant, decent area accommodating for the money

Business Self

10/10

Exceptional

20 Aug 2024

Tasha

This stay was for my sister.

Friends_and_family Family

10/10

Exceptional

17 Aug 2024

Kimberly

Everything

Leisure Partner

2/10

Poor

10 Aug 2024

Shawn

The staff is rude abs they wanted us to stay there knowing they had bugs and when we cancelled they charged us anyway. I’m disputing it.

Leisure Family_with_children

10/10

Exceptional

02 Aug 2024

Rebecca

Excellent

10/10

Exceptional

24 Jul 2024

Melvin

Nice place to stay for the money

Leisure Self

10/10

Exceptional

21 Jul 2024

Joe

Cool

It was great

Partner

2/10

Poor

06 Jul 2024

Jennifer

I requested a non smoking room. The comforter had cigarette holes in it. Dead roaches. If you want to remodel a place, then remodel completely.

6/10

Pleasant

29 Jun 2024

rebecca

They did not have a continental breakfast and we had alot of trouble with the key for the room.

Leisure Family

4/10

Poor

11 Jun 2024

Eleanor

Don't Stay Here

There was a big brown spot on the floor of the tub. It needed regrouting and had some mold. I would not use that shower. There were dead bugs on the floor. The clerks, evening and morning, were not interested in being helpful. I would never stay here again and that shower should be replaced before ever renting that room again.

Friends_and_family Family

10/10

Exceptional

10 Jun 2024

Juan M

Everithing was nice

Business_and_leisure

4/10

Poor

09 Jun 2024

Lisa

Cockroaches, spiders, mold, door key card problems.

Business_and_leisure Partner

2/10

Poor

26 May 2024

Doreen

Cigarette burns on the bedding, toilet didn’t function properly and I had to bail out water from it in the middle of the night because it overflowed. I ended up checking out the night before I was scheduled to leave because I just could not take it. The woman in the office said that she would submit a request for a refund but she didn’t seem very enthusiastic or sincere, as she was distracted by her guest that was hanging out and smoking in the office with her.

Business Self

2/10

Poor

26 May 2024

Melissa

It smelled like cigarettes.

8/10

Excellent

23 May 2024

Nora

Ok

Was ok this time around different person working but i keep paying for a reservations for a king room microwave and fridge both times have gotten a room without both

Business

2/10

Poor

21 May 2024

Nora

I already wrote a review tried submitting it for it to bring me back here to start all over. All i want is my refund or a refund of 3 free night because thats what i deserve

Business Partner

8/10

Excellent

03 May 2024

Charles

Very good

10/10

Exceptional

30 Apr 2024

Elijah

Very clean room
Quiet
Comfortable
10/10

Leisure Self

4/10

Poor

26 Apr 2024

Gabriela

Was not please and sounded sketchy for a fee of $20 cash for arriving early for my reservation which I arrived at 4pm.

Business_and_leisure Partner

2/10

Poor

29 Feb 2024

Eric

There is no hot water or water pressure and that scares me because i dont know how they are sanitizing the linens and towels because the towels and sheets are brown now they were white

Partner

10/10

Exceptional

17 Feb 2024

Angela

The staff is always friendly & eager to assist. The rooms are updated & always clean.

Business Self

10/10

Exceptional

06 Feb 2024

Angela

I’ve been staying here every weekend for the last 12 weeks for work, and everything has always run smoothly. The staff is friendly & super helpful, my room is always clean, and it is generally a safe & quiet area.

Business Self

4/10

Poor

25 Jan 2024

Chrystopher

Roaches in the rooms & covers & sheets were dirty

Business Self

2/10

Poor

25 Jan 2024

Christine

Cockroaches everywhere! And I mean everywhere!!!!

Leisure Family_with_children

10/10

Exceptional

13 Dec 2023

sherri

Clean quiet

Leisure Partner

8/10

Excellent

26 Nov 2023

Taren

A bit dirty roaches

2/10

Poor

19 Nov 2023

Karen

I got charged $20 for a 15 min early check in! And when asked was told it varies on staff. Mind u $20 had to be in cash and not on record. Yes stupid me! Then to notice microwave was broken and fridge was dirty as hell. They had no explanation on the early check in fee! She just said it depended on staff and the company changed on day to say basis. My opinion…..she pocketed the $20! I WILL NEVER STAY HERE EVER AGIN!! Oh wait let me say i killed a couple cockroaches too!!!

Friends_and_family Family

4/10

Poor

31 Oct 2023

Karina

For the price, I would have expected much better- smokey, dirty, didn’t feel safe

Leisure Pet

10/10

Exceptional

26 Oct 2023

Thomas

I liked everything about the stay and the staff was alsome

Leisure Pet

2/10

Poor

15 Oct 2023

Olivia

Bugs in the room so we went to another hotel.

6/10

Pleasant

10 Oct 2023

Adorian

The smell in the room was terrible

Business_and_leisure Partner

10/10

Exceptional

01 Oct 2023

Pamela

My stay at Red Roof in Hickory was better than I expected. The owners and staff go above and beyond to help Us have any and everything we need and want.

2/10

Poor

30 Sep 2023

Yana

Property had roaches !

10/10

Exceptional

25 Sep 2023

Aaron

Clean rooms. Nice atmosphere.

Leisure Family

2/10

Poor

10 Sep 2023

Amanda

Expedia ruined my reservation, red roof inn was dirty, drug deals were going on in the parking lot, the staff was extremely rude

2/10

Poor

05 Sep 2023

Eyad

Drain Flies all over the room. Broken toilet drain.
Management knew of the pest problem but still booked the room. Very Greedy.
When I complained the management they admit of pest problem and changed the room, but the new room also has a broken toilet drain so checked out.
Management refused to issue refund. I will strongly advise to choose another Hotel for better experience.

Business Self

10/10

Exceptional

04 Sep 2023

Matt

The staff r great

Business_and_leisure Self

10/10

Exceptional

26 Aug 2023

Wanda

Great stay great rates

10/10

Exceptional

18 Aug 2023

Matt

The staff are great!!!

Business_and_leisure

8/10

Excellent

16 Aug 2023

Matt

Place is ok I’ve stayed here alot

Business_and_leisure Self

2/10

Poor

10 Aug 2023

Andrew

Terrible Service

No towels in room when first arrived. Stayed there for 5 days never once had housekeeping to even visit. Was asked to bring towels down when need more because they had no laundry service. My cards didn’t work everyday. Has to get multiple cards everyday. Everytime you try to visit front desk they are away and the door locked.

Partner

10/10

Exceptional

09 Aug 2023

Toledo

Nop