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Crowne Plaza Hickory

Hickory - NC · United States

1385 Lenoir Rhyne Blvd SeView location

7.8/10Very good1,000 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.0/108.0
Condition7.4/107.4
Location9.0/109.0
Neighborhood8.2/108.2
Value8.0/108.0
Amenities7.4/107.4
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  • Business hotels
  • Hotels with spa
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crowne Plaza Hickory

The Crowne Plaza Hickory effortlessly blends business and leisure. Nestled in the scenic Catawba Valley, it's less than an hour's drive from the majestic Blue Ridge Mountains and Charlotte Douglas Airport.

Local attractions, including the renowned Hickory Furniture Mart, Hickory Motor Speedway (birthplace of NASCAR), Lenoir-Rhyne University, historic Union Square, and modern shopping malls, are just minutes away. Business travelers benefit from easy access to major corporations in Catawba County.

The hotel offers Sleep Advantage amenities, featuring plush bedding and guaranteed wake-up calls, ensuring a restful stay. Spacious guest rooms include complimentary high-speed internet access. For meetings and events, the Crowne Plaza Hickory provides 12, 000 square feet of versatile space and exceptional service.

Experience renowned Southern hospitality, comfort, and convenience at the Crowne Plaza Hickory.

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Located in Hickory, Crowne Plaza Hotel Hickory by IHG is within a 15-minute walk of Hickory Metro Convention Center and Valley Hills Mall. This hotel is 1 mi (1.7 km) from Hickory Furniture Mart and 2.1 mi (3.4 km) from The Crossing at Hollar Mill.

Make yourself at home in one of the 120 guestrooms featuring refrigerators and microwaves. LCD televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hickory? This hotel has 11001 square feet (1022 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

Car required LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 250 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • A car is required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately USD 10 to 20 per person
    • Pet fee: USD 55 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Hickory Metro Convention Center 0.9 km / 0.5 mi
Valley Hills Mall 0.9 km / 0.6 mi
Hickory Furniture Mart 1.8 km / 1.1 mi
The Crossing at Hollar Mill 3.5 km / 2.2 mi
Lenoir-Rhyne University 3.8 km / 2.4 mi
Catawba Science Center 4.2 km / 2.6 mi
Hickory Museum of Arts 4.2 km / 2.6 mi
Signature Spas of Hickory Inc. 4.4 km / 2.7 mi
Frye Regional Medical Center 4.5 km / 2.8 mi
Hickory Motor Speedway 4.6 km / 2.9 mi
Maple Grove 4.7 km / 2.9 mi
Harper House 4.8 km / 3 mi
Hickory Community Theatre 4.5 km / 2.8 mi
Catawba Valley Medical Center 6.9 km / 4.3 mi
Hickory American Legion Fairgrounds 7.7 km / 4.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 200
  • Number of floors (main building): 2
  • Double rooms: 101
  • Suites: 4
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 32 more facilities & services
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Launderette
  • Babysitting serviceExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Game roomExtra charge
  • Sauna
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Crowne Plaza Hickory

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Crowne Plaza Hickory

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 22 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable2 photos

    Crowne Plaza Hickory

    DOUBLE TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Cable TV
    • Desk
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 28 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable2 photos

    Crowne Plaza Hickory

    Room TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Desk
    • Cable TV
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 28 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable1 photo

    Crowne Plaza Hickory

    DOUBLE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Desk
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Hairdryer
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 25 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Crowne Plaza Hickory

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Individually adjustable heating
    • Cable TV
    • Desk
    • Hairdryer
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Crowne Plaza Hickory

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • TV
    • Cable TV
    • Desk
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Fridge
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Crowne Plaza Hickory

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Crowne Plaza Hickory

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUM • 1 Bedroom • 28 m²ROO.PI

    Photos are not available for this room type.

    Crowne Plaza Hickory

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Room amenities

    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Desk
    • Cable TV
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Hairdryer
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Crowne Plaza Hickory

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Desk
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Hairdryer
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Crowne Plaza Hickory

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Crowne Plaza Hickory

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Crowne Plaza Hickory

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Crowne Plaza Hickory

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Hairdryer
    • Cable TV
    • Desk
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Fridge
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 22 m²DBL.2D-1
    DOUBLE TWO DOUBLE BEDSPhoto unavailable2 photos

    Crowne Plaza Hickory

    DOUBLE TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Room amenities

    • Fridge
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Desk
    • Cable TV
    • Hairdryer
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Crowne Plaza Hickory

7.8
Very good
1,000 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.4 /10
Location
9.0 /10
Neighborhood
8.2 /10
Value
8.0 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Timothy
The people
6/10
Pleasant
02 Aug 2026
Kristie
Older hotel.that was pleasant restaurant was not open as listed could not get room service and guests were smoking at a non-smoking hotel
2/10
Poor
31 Jul 2026
Neil
Awful, rude staff, not great rooms.
8/10
Excellent
28 Jul 2026
VENKATESW
Courteous, Friendly and helpful staff.
10/10
Exceptional
24 Jul 2026
Theresa
It’s quiet and comfortable. Also a Bar, Restaurant and Indoor Pool.
10/10
Exceptional
19 Jul 2026
Annette
Wonderful everything the staff
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Charles
Clean room and facilities. We will return when in area
Partner
8/10
Excellent
14 Jul 2026
Jordan
Hotel is nice. Seems pretty clean. Just dated. For the price I got, I give 4 stars but if it was as expensive as some of the others definitely 3 stars.
Family
10/10
Exceptional
12 Jul 2026
Perla
great
Family_with_children
4/10
Poor
12 Jul 2026
Michael
The check in at the counter was very smooth and the person very friendly and helpful. The room was very nice and comfortable. Here are the 2 issues. The television was terrible; trying to watch a live sporting event was so bad I turned off the television. Bad internet perhaps I don’t know. Not a deal breaker. The main issue with this hotel is the room we were assigned. Our room was very near a stop light off of highway 70. From 10pm to 3am the constant stream of motorcycles and high revving engines interrupted mine and my daughter’s sleep. It was so loud I thought the window was actually open but I checked. It was not. I don’t know how the rooms were assigned if by a person or by the computer but here’s a heads up to IHG, let your staff at this property know that side of the building has a terrible noise problem and don’t put people in those rooms if the hotel is not busy. It was not busy when we were there. Very bad experience!
Family_with_children
10/10
Exceptional
27 Jun 2026
Donald
Very clean and peaceful
Partner
6/10
Pleasant
21 Jun 2026
Patricia
Coffee maker didn’t work. Friend found chicken nugget and streamers under the dresser. Latch on door not attached, room 1033. Lobby was beautiful. Shower difficult to use. Hard to adjust.
Friends
10/10
Exceptional
17 Jun 2026
raymond
Bar was not open with limited hours
Self
10/10
Exceptional
16 Jun 2026
Susan
I liked it, it had character. Even though it was ‘older’ it felt kind of stylish rather than ‘dated’. I also very much liked controlling the air conditioner on the wall thermostat instead of the unit itself.
Family
10/10
Exceptional
14 Jun 2026
Avery
Nice place to stay
Partner
6/10
Pleasant
24 May 2026
James
Hotel is dated, but decent. Staff initially put me in a room occupied someone else, but were helpful in correcting the problem. Free breakfast would be a plus, but this hotel doesn't offer it.
Self
4/10
Poor
17 May 2026
jason
first room ac didnt work, 2nd room the shower was messed up, tub didnt drain, bathroom light swtich was falling out of the wall and the toilet sat so low to the ground, i thought it was for a child. beds were not great. rooms need alot of updating. posted pics are decieving
Family_with_children
8/10
Excellent
17 May 2026
Gadwin
Needs a little bit of an upgrade but super convenient location
Self
10/10
Exceptional
15 May 2026
Ranee
Breakfast was a delight with pleasant hospitality I forget his name but was wonderful and the staff accompanied me on short notice about adding my furry best friend lucky for us they had an outside room thanks
10/10
Exceptional
11 May 2026
Brandon
Very good
10/10
Exceptional
09 May 2026
Al
property was dated, but well kept. The check-in manager was exceptionally helpful regarding a little hiccup in our reservation and she accommodated it all.
Family
6/10
Pleasant
03 May 2026
Robert
Let me start off by saying they hotel looks a little sketchy. But don't let that fool you. Its actually a comfortable place to stay. It could benefit greatly from some updates. The bad: traffic outside is noisy until 11:00pm, the toilet is so low that it feels like you're sitting on the floor and the seat was very worn, my keys stopped working 2 times and had to be reset both times. The good: the beds are comfortable, staff is friendly, the building and rooms are clean, the breakfast is great and cooked to order, breakfast starts at 6:00 which is a big benefit if you have early appointments (volleyball, soccer, baseball tournaments), very convenient location for the metro center and restaurants. Overall, it was a good stay with the exception of the frustration of the keys not working. I wouldn't hesitate to stay again.
Friends_and_family Family
10/10
Exceptional
03 May 2026
tammy
No breakfast
Friends_and_family Family
10/10
Exceptional
01 May 2026
Wayne and Charity
Room was clean and we enjoyed our stay.
Partner
10/10
Exceptional
24 Apr 2026
Eva
Staff was very friendly and accommodating, the pool was very nice and everything was very clean.
4/10
Poor
20 Apr 2026
Michael
Room smelled like cigarette smoke
Partner
10/10
Exceptional
12 Apr 2026
Marlene
Breakfast was to order and was delicious and waitress was great!
Partner
10/10
Exceptional
11 Apr 2026
marlene
Breakfast was great. Pillows were a little firm for my taste but the bed was soft.
10/10
Exceptional
05 Apr 2026
Rotonda
I will definitely be coming back I love the warm pool!!
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Terry
N/a
10/10
Exceptional
23 Mar 2026
Rita
Everything was quite nice. Staff very helpful. The traffic outside our room was very loud, people racing across it until 3:00 a.m. was the only downfall. Motorcycles and loud muffled cars.
Family_with_children
10/10
Exceptional
17 Mar 2026
Robert
Very clean , very nice
10/10
Exceptional
10 Mar 2026
Edward
It was clean, comfortable, friendly staff, nice bed. The only bad thing was the road noise in the area, but I know they don't any control over that. A lot nice restaurant in the area. We will stay there next time go to visit.
Partner
10/10
Exceptional
05 Mar 2026
Lisa
Very helpful staff
10/10
Exceptional
01 Mar 2026
Meghan
Great place to stay
10/10
Exceptional
17 Feb 2026
Roger
Clean cozy room
Leisure Self
6/10
Pleasant
16 Feb 2026
Loren
Room was okay . Both nights loud voices disturbing sleep.
8/10
Excellent
31 Jan 2026
James
Courteous Staff and Decent accommodations.
Leisure Family
10/10
Exceptional
28 Jan 2026
Wendi
We stated there overnight while going to Tennessee. The room was clean , comfortable and the breakfast was delicious.
6/10
Pleasant
25 Jan 2026
Ana
Staff, the day of the 24th when I we were waiting to be assisted with our check in, one o the staff ladies was being rude and loud in fron of the others costumer including myself. The other staff member was assisting a costumer while she was being rude because apparently she has to leave. In my opinion she should be hold accountable for this type of behavior specially in front of guests... very uncomfortable moment, the staff lady that assisted us (Kate) did apologize for the other person behavior and rude attitude.
Leisure Partner
6/10
Pleasant
13 Jan 2026
Neil
Friendly staff. But the hotel is located very close to one of the busiest intersections in the city, that is Lenoir-Rhyne Blvd and US-70.

On a Friday night (when we stayed) we observed that many of the locals are in the habit of driving their souped up muscle cars and motorcycles to go “cruizin”. It’s very, very loud and made it literally impossible to go to sleep.

The incessant noise continued until around 2am. The hotel is an aging property - but not a bad place to stay for the price.

But it needs some serious upgrades in sound proofing. The nonstop noise is most obnoxious to people trying to sleep.
Leisure Family_with_children
8/10
Excellent
11 Jan 2026
Jason
Overall a good stay. No issues. Just could use some updating. Only reason for the 4 stars instead of 5, just need a little TLC.
2/10
Poor
01 Jan 2026
Jennifer
I booked online
Entered Lobby and it took 35+ minutes to get checked in and I was the only customer in lobby.
Next morning New Years morning feeling good and positive making my way to coffee in the Lobby the front desk agent Michelle was unpleasant and denied me and my kids the free breakfast we were told we would receive due to the extreme delayed check in. Rudeness and lack of courtesy!!
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Angela
we had great stay and bar was a great dinner
10/10
Exceptional
28 Dec 2025
Ana
Was delightful
Leisure Partner
10/10
Exceptional
13 Dec 2025
Shellie
Yes the bar was fun and the girl was so Friendly and Polite ❤️
Very nice clean hotel we are coming back in January
Leisure Friends
6/10
Pleasant
10 Dec 2025
Jessica
Everything was okay. Kind of smelled a little musty but overall a decent place to stay. We did enjoy the indoor pool.
Leisure Family_with_children
6/10
Pleasant
07 Dec 2025
Kathy
The hotel needs done updating— bathroom fixtures, wallpaper, curtains, TVs. Check in was easy and location ideal. Just looks aged
Leisure Partner
4/10
Poor
30 Nov 2025
Bee
my key had to reset 3 times.
2/10
Poor
30 Nov 2025
Karen
The room was in much need of repair, the sink stopper would not allow the water to drain so had water standing in the sink for all of my stay, unless I dug my nails under it to let it trickle out...Carpet was stained in my room and in the hall. Curtains were off the hangers, and the pull rod was broken....Shower smelled of mold every time I showered. TV would not let me watch things that were on the Menu like Fox News.....Pillows were hard as rocks, no blanket for falling temperatures......Room Overall condition was Shabby, Worn and Dingy.
Leisure Pet
8/10
Excellent
29 Nov 2025
Trancy
Room was nice check in was easy and reception was very nice
Friends_and_family Family
10/10
Exceptional
27 Nov 2025
Cristie
Room and hotel were very clean!! Very quiet. Great place to stay on the way to mountains!
Leisure Family
2/10
Poor
23 Nov 2025
Carl
Four vehicles got there windows broken. The hotel manager did nothing. The magager would not come speak all the customers that had there items stolen
Leisure Family
4/10
Poor
07 Nov 2025
Terry
The hotel was very noisey with dogs barking. Room keys expired well before checkout which was very annoying.
Friends_and_family Family
6/10
Pleasant
02 Nov 2025
Iryna
Very outdated and smells like cigarettes. Right behind our room there was an equipment room which produced very loud noise. Queen beds would be a better option instead of the twin beds.
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Kathy
Alll around good experience
Leisure Family
8/10
Excellent
21 Oct 2025
Jordan
Check in was sketchy. Clean rooms hard to get at 7pm seems odd. Very clean. Good location.
Partner
10/10
Exceptional
17 Oct 2025
William
Excellent room. Very clean and spacious hotel. Beautiful common area and atrium. We stayed one night but will make this our Go To anytime we’re in the area.
Partner
8/10
Excellent
15 Oct 2025
Melvin
It ok but need a little be of up date
Business Self
8/10
Excellent
04 Oct 2025
James
This facility used to be top notch but now it has lots of wear and tears visible ! I had a new year party 20 years ago it was fantastic but now it has not kept up at all
10/10
Exceptional
30 Sep 2025
Lisa
Conven
Friends_and_family Family
8/10
Excellent
27 Sep 2025
Sherrika
It was cool
10/10
Exceptional
23 Sep 2025
Erik
Greeted with a smile and sense of humour... a welcome thing at 11:30pm ..... nicely upkept older facility.
Business Self
10/10
Exceptional
21 Sep 2025
Lynn
Outstanding all the way around
Friends_and_family Family
6/10
Pleasant
21 Sep 2025
Elora

Good staff the rest is Meh

The staff are amazing! However if you don't have a membership with the hotel the experience is a little mediocre. A lot of guests wearing a suit and tie making the average guest feel out of place. I have a ESA which I mentioned at the time of my reservation when I arrived I was told pets are only allowed on the first floor (understandable but also unexpected) but this was for our wedding so you can imagine my disappointment when I am given a new room. Which feels like you are being banished because all the rooms on that side of the hotel seem cheap and severely outdated. Again understandable because they don't want the nice rooms damaged but that is why hotels have a damage fee or you pay for a 'protection' plan through hotels.com

Biggest problem is the noise it is next to a busy road and you can hear the sound of running water throughout the night. There is also a sliding door in the room if you are facing the inside of the hotel lobby and the lights are of course always on and even with the light blocking curtains it still illuminates the room from the sides.

The food is also meh definitely not really worth the price even if you decide not to get room service if you don't get a meal cupon the prices are not worth the quality you get.

For the price and the amount of lost sleep (the whole point of a hotel) it's overall a meh experience and I definitely will be staying somewhere else if we come back to the area for our Honeymoon.
Partner
10/10
Exceptional
16 Sep 2025
Theresa
Restaurant
Business_and_leisure Partner
10/10
Exceptional
15 Sep 2025
KATHERINE

Clean and safe

Clean quiet facility with safe environment with shopping!
Partner
10/10
Exceptional
14 Sep 2025
Miranda
Was a great stay! Clean, comfortable, nice. The breakfast is a bit overpriced for the food since it wasn’t fresh but it wasn’t terrible. Im sure if I went when it was first opened it would have been delicious. But, If im paying $15/pp the breakfast should be fresh for the entire time it is open.
10/10
Exceptional
12 Sep 2025
Phil
This is a beautiful hotel rooms were very nice and very clean. Oddly, it is not that busy but it is very well maintained the pool was very nice. I think the new convention center took a lot of their business away, but this is still a very nice place to stay in Hickory.
Business
10/10
Exceptional
07 Sep 2025
Eric
We enjoyed our stay at your hotel. The room was clean and the staff interactions were very positive. The only criticism I have is that the ac and furnishings were dated. Overall our experience was good and will stay again when our travels take us to Hickory.
Leisure Partner
4/10
Poor
02 Sep 2025
Clay
Rooms are exposed to the outdoors, so poor security. You hear all the traffic at the busy intersection. Lot's of dead bugs and sink flies.
Business Self
6/10
Pleasant
02 Sep 2025
Verified traveler

Good location for traveling to high country

Pictures look awesome. Bed was comfortable and everything was clean. Common areas of the hotel are beautiful but rooms could use updating. We didn't eat in hotel so can't rate restaurant.
Nearby traffic can be very loud, even at night through closed windows.
We liked the location for visiting beech mountain one day and Asheville the next day. Room had a frig and coffee/tea maker.
Friends_and_family Family
10/10
Exceptional
10 Aug 2025
Billie
This is a wonderful place to stay. Very clean, and comfortable. The only issue was it is very noisy but that's to be expected with the location. So many dining and shopping within walking or under 5 min drive! I do miss the sauna, but the pool and the gym are great!
Leisure Family
10/10
Exceptional
02 Aug 2025
Diana
The place was very clean. All the staff was helpful and nice. The pool was great. Definitely going to stay again.
Leisure Family
6/10
Pleasant
15 Jul 2025
Porschea
The Crowne Plaza in Hickory is one of our top choices when our family hosts our reunion in Hickory or Conover. Sadly, the hotel is not quite as we remember it. The space is absolutely beautiful and the potential is there, but it seems as though the hotel is declining. None of the amenities that were advertised were available. The gym and pool were closed for the duration of our stay. The restaurant menu advertises a breakfast buffet, which was closed the duration of our stay. The rear door worked only sporadically, which is really inconvenient if your room is on that side.

Positives - their rooms are very spacious and comfortable, they offer a variety of channels on the TV, bathroom is nice, fully equipped with lotion, soap, body wash, shampoo & conditioner. Bathrooms are comfortable, & spacious, beds are comfortable, hotel is centrally located, daily housekeeping, which most other hotels seem to have gotten away from, staff was friendly, check in process was quick and easy. The on-site restaurant had a variety of options for breakfast and dinner.
Leisure Family
10/10
Exceptional
04 Jul 2025
Bon-die
It is always a clean and welcoming place to stay. The pool was closed for repairs which is disappointing considering the time of year.
Easy access from I40
10/10
Exceptional
17 Jun 2025
Belinda
Excellent service and beautiful old school decor! Great for weddings!
6/10
Pleasant
16 Jun 2025
james
Very dated, room overlooked lobby...hallways had unpleasant odor
Partner
2/10
Poor
01 Jun 2025
Mike
No food available. Loud traffic even after we were relocated to an inside room.
Leisure Partner
8/10
Excellent
18 May 2025
Winfred

Quiet night!

This facility is huge! We were only there for one night and the room was spacious, the bed comfortable and everything was very quiet.
Business
8/10
Excellent
12 May 2025
Bobby
The room was nice but the AC sounds like a semi truck very noisy other than that everything was great
Leisure Family
2/10
Poor
10 May 2025
Bryan
Reservation was a gift for mothers day. Denied checkin without mother who gifted it. She was watching our 4 children. She gave us her credit card that booked it. She talked to rude front desk clerk named
Michelle. Isaiah from Expedia customer service said no refund plus penalty fee. Expedia heard entire story and was NO HELP. I.WOULD THINK AFTER 20PLUS YEARS USING EXPEDIA THEY WOULD HAVE HONORED MY MOTHERS REFUND. CROWN PLAZA HOTEL LOST ALL FUTURE GUESTS VISITING MULTIPLE TIMES A YEAR THAT HAVE STAYED THERE VISITING HICKORY. EXPEDIA WILL ALSO BE REPLACED WITH ANOTHER BOOKING APP.
10/10
Exceptional
04 May 2025
Stephen
The most helpful and pleasant staff I’ve ever dealt with.
Leisure Family_with_children
10/10
Exceptional
04 May 2025
Verified traveler
It was a great experience… service and cleanliness on top
Partner
8/10
Excellent
29 Apr 2025
Luz

My stay

I was there for funeral. Although my room was clean, it was pretty dated.
Self
2/10
Poor
24 Apr 2025
Bill
Old run down and dirty property. Will never stay here again.
Business Self
4/10
Poor
17 Apr 2025
Nathan

Great people but very sub par property

Everyone that works there are amazing! Super nice
Business
4/10
Poor
16 Apr 2025
ROGER
ok but a little dated
Leisure Family
6/10
Pleasant
14 Apr 2025
Erica
The property is very outdated and it had a horrible smell (sewer) in the hallways.
Leisure Family
8/10
Excellent
13 Apr 2025
Jeff
The property was very nice and the room was clean. But our stay was on a friday night and the road noise was loud till 1am. Would probably stay there again but ask for a room on the backside away from the traffic.
Leisure Family
6/10
Pleasant
08 Apr 2025
William

OK, but smelly

The room smelled smelled of mildew and the foyer smelled like a ferret cage.
Business
8/10
Excellent
22 Mar 2025
Debra
I needed and got a wheelchair accessible shower. Handicap rails really good. So far so good. The towels were on a rack above the toilet. The handheld shower head and flow switch well out of reach. Shampoo etc a high reach from the shower chair. Plastic shower chair was a bit tippy when I transferred back to the chair.

Leisure Family
4/10
Poor
16 Mar 2025
Jane

Too Loud, Too sketchy did not feel safe

Extremely loud!!!! In the very close vincinity there are Loud Trucks & Motorcycles going up and down the road. We arrived around 8ish pm.
They spent on into the night riding the road.
When we arrived in the large parking lot next to street in the parking lot over across from Five Guys Burgers. There in parking lot of Hotel were teens drinking and Loud about 8-10 teens
I went to McDonals very close to Hotel about 9:30pm and the trucks and motorcycle riding back and forth was so loud i could barely here while ordering. i asked the girl at window was this a truck motorcycle club she said no it is like this every weekend. Surrounding fast food and restaurants close either 9 or 10pm. cops sitting in cars watching activities.
I got back to Hotel. Mc donalds is less than a mile down road. 5 minutes. as i was getting out the group of teens drinking and loud was still there. Heard 3 very distinctive GUN SHOT sounds. I reported it when I got inside. Very close range. later I called office and they said police came and security however they claimed not gun shots and not anyone on property in parking lot. The shots were NOT backfire from trucks!!!
The area Very Sketchy. Of course they are Not going to honest about it because of business. I finally fell asleep 3am from all the trucks and motorcycles riding by Hotel. The noise was at least til 3 am.
Friends_and_family Family
2/10
Poor
15 Mar 2025
Michael
Apparently this is party hotel, steer clear if you looking to get actual rest.
Leisure Self
2/10
Poor
15 Mar 2025
Robert
I messed up and made the reservation for a night that I was not gonna be their my mistake When I tried to stay my other two nights they said they were booked up yet Expedia showed 6 rooms available so didn’t stay at all the counter person wasn’t very pleasant she said that Expedia overbooks them .
8/10
Excellent
11 Mar 2025
Carmen
Me encantó todo lo recomiendo 100 por ciento gracias❤️
Leisure Family_with_children
10/10
Exceptional
10 Mar 2025
Melissa
We had an amazing time and this hotel has the old time charm and will go back if we are in the area again - the only complaint that I have is where our room was facing the main road and the cars were racing up and down all night but that wasn’t the hotels fault I would just ask for a room on the opposite side next time.

The lady who was the bartender while there was amazing and just so nice as well as the front desk ladies as well but the bartender left an impression and was just so wonderful

Thank you for a great experience
Leisure Family
8/10
Excellent
07 Mar 2025
Kyle
Good place to stay for a night when in Hickory
Leisure Friends
8/10
Excellent
28 Feb 2025
christopher
I must be cheap i honestly expected more for 150 bucks. Dated room, old tv, microwave didnt work in outlet .
8/10
Excellent
24 Feb 2025
Kaylynn
It is just a nice place to stay. I travel once a year to this location and have always stayed here.
Business Self

Location & surroundings

Crowne Plaza Hickory
1385 Lenoir Rhyne Blvd Se, Hickory, United States

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Crowne Plaza Hickory

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