Name: Hotel Bonconte
Address: Via Delle Mura, 28, Urbino, 61029, IT

10/10

Exceptional

17 Oct 2025

Diana

Wonderful staff and clean rooms. Breakfast variety was fresh and cappuccinos were delicious. Loved the patio area for breakfast and the terrace section to relax. I enjoyed my five-day stay at Hotel Bonconte.

8/10

Excellent

02 May 2025

michael

Location good,reasonable price,would have liked tea andcoffee in room

Leisure Self

6/10

Pleasant

13 Apr 2025

Ronny

Great location, wonderful staff, decent breakfast but tired hotel!

6/10

Pleasant

18 Sep 2024

Manon

It did not live up to its description. Very run down.

8/10

Excellent

27 Aug 2024

Dominik

A lovely traditional Italian hotel. We booked an executive room and were a bit surprised not to have a view and to find that the bathroom had no shower but spa bath. The room was small and dark and traditionally furnished but the bed was comfortable and the air conditioning was effective. Hotel staff were charming and helpful. Breakfast was fresh and delicious.

Leisure Partner

10/10

Exceptional

28 Jul 2023

Joseph

Nice Traditional Italian Hotel

Nice older hotel. Clean and quiet rooms. Breakfast was very good and well worth the cost. A bit hard to find but the hotel staff helped us find the location. Don't hesitate to call them.

Partner

10/10

Exceptional

09 Jul 2023

Erika

Wonderful, staff, location!

Leisure Partner

8/10

Excellent

28 Aug 2022

Lindsay

An excellent base for a stay in Urbino.

Leisure Partner

8/10

Excellent

17 Apr 2022

Philip

C

Leisure Partner

10/10

Exceptional

21 Oct 2021

Susan

Great location, comfortable room, convenient parking options.

Leisure Family

4/10

Poor

08 Nov 2019

Hai

Unpleasant experience

This hotel provided fake information about the rooms and used very poor rooms to replace what we booked two rooms at the beginning. What we booked are two 16 square meters rooms with balcony. However, this hotel put one of us into a dark, hot and narrow room in the basement and another one into an attic with very low ceiling. When we spoke to the count staff, she quibbled that’s the rooms we booked with very poor attitude. After we showed her the evidence of our booked rooms, she had to change the rooms for us. Though they are better but still do not have balcony. In fact, this hotel has very few rooms with balcony but it provides wrong information to potential customers. I strongly suggest not booking this hotel.

Business

10/10

Exceptional

04 Nov 2019

Verified traveler

Very quiet and comfortable offering a fine breakfast. It has a quaint, old-world hotel feel that is welcoming.

8/10

Excellent

18 Sep 2019

Verified traveler

Very friendly lady at the reception. She solved the problem (with the rooms and the breakfast) perfectly.

Leisure Friends

10/10

Exceptional

12 Aug 2019

Vladimir

Everything was great

Partner

6/10

Pleasant

31 Jul 2019

Susan

Not sure why this is a four star hotel

My friend and I stayed in the top story \"businessman single\" rooms. While these small rooms are probably warm and cozy in cold weather, they are stuffy and warm in hot summer weather (the skylight window cannot be opened). The air conditioner unit in my friend's room was in need of servicing and its noise was too loud to permit sleep. He was eventually offered another room for our second night, but for the first night it was suggested that he do as Italians purportedly do and turn it off at night (which he was forced to do despite the very hot July weather to try to get some sleep). Some of the hotel's common areas have seen better days -- the entryway stair carpet is loose and frayed, and the furniture on the seemingly neglected upper story terrace is old and uncomfortable -- and it is puzzling why these relatively minor refurbishments aren't being seen to. Breakfast is not included in the room price, which is unusual for a four-star hotel. The hotel's location is quiet and picturesque and street parking (at additional cost) is convenient. The walk up to the town center is steep. The hotel has a pleasant and bygone character, and perhaps the rooms other than the \"businessman singles\" enable it to claim four stars.

Friends

8/10

Excellent

08 Oct 2018

Maria

Comfortable boutique hotel.

Helpful and friendly staff at this aging hotel. Starting to show signs of shabbiness, but very comfortable mattress. My room was small and dark, with attic style roofline and skylights with shades that I couldn’t reach to adjust the light. Tiny bathroom with small triangular shower. Lovely public areas. On city walls at edge of town. Parking available. Uphill short walk into town centre and longer walk to the bus station. Would only rate it st 3 stats. Internet wouldn’t work in my room at all.

8/10

Excellent

09 Sep 2018

JohnR

Beautiful view of surrounding countryside. Attractive lobby, breakfast room and room decor. A couple of blocks from busiest part of city so convenient yet quite and private. Important to note that the couple of blocks are up steep hill so be prepared for brisk walks. Staff were all extremely friendly, helpful and very accommodating to our lack of Italian. Excellent, reasonable breakfast.

6/10

Pleasant

12 Jun 2018

Verified traveler

Average hotel in a good location

Good quiet location. Rooms are ok but our air conditioner didn’t work. Service is average but the breakfast is poor.

Partner

10/10

Exceptional

19 Sep 2017

David

Nice place

Easy access by car just inside the City wall. Elegant place. Nice terrace with a view of the countryside. Only real drawback - the only place in Italy I went that did not include free breakfast.

8/10

Excellent

28 Jul 2016

Verified traveler

Nice Urbino Hotel

Hotel is clean and the staff is helpful. The bathroom is a bit odd as it does not have a true shower and only offers a bath tub! Other than that, it was a lovely hotel and I would recommend it.

Partner

8/10

Excellent

22 Jul 2016

Innocenzo

Great little city.

Partner

8/10

Excellent

20 Apr 2015

Claudia

Very well situated.

Easy and quick access to the medieval town and all there is to see, helpful staff, easy parking (5 euros), good breakfast

Partner

6/10

Pleasant

14 Mar 2015

Evelyn

Too tired to be four star.

This hotel seems tired, the carpets, the bedspreads, the lobby all need updating. I don't remember if there were artificial flowers but I wouldn't be surprised if there were. There was a recent expensive bathroom remodel but the bathroom mirror was so high, I, a short-normal height couldn't reach it. In addition, there was no hook to hang the hand-help shower on. It was pretty hard to wash my hair.

This was more like a three star than a four star hotel.

Partner

10/10

Exceptional

10 Nov 2014

gerry v

You will like it

Nice place with very nice people. You must remember where you are. The very best in town

Partner

10/10

Exceptional

01 Jun 2014

Sandro

Quaint and comfortable

Perfectly located, allowing parking within the walls and direct access to the town center. The hotel offers comfortable clean rooms with tastefully refurbished bathrooms. This is not a modern hotel and fits perfectly within the surrounding of this historic town. Highly recommended and I will stay again on my next visit.

8/10

Excellent

16 Apr 2014

Verified traveler

Nice hotel in Urbino

Stayed there two nights.....convenient to seeing sights in Urbino

6/10

Pleasant

26 Oct 2013

Leonard

An Unhappy Guest

On a recent trip to Italy I wanted to stay in Urbino. Through Expedia I booked three nights in the Hotel Bonconte. On the morning after the first night, we received some news that forced us to change our plans. We informed the desk that we would not need the room for that night nor the next night. They then charged us for the one night’s stay and charged us the next night’s stay (a substantial penalty) because we cancelled. We complained that this was well before the six o’clock limit which I believe is standard in the hotel industry but they claimed that because I had booked through Expedia and not directly those rules did not apply. They claimed that Expedia’s policy was to collect the commission for the three night’s stay in advance of my arrival and that you had already taken it off the money that would be forwarded to them. I offered to pay what your commission would be for the three nights, but they said this would not be enough and insisted of the full amount. I am not happy that this cost me money, but moreover I am unhappy that Expedia has not explained this interesting rule to me in advance. It seems clear to me that if there are rules that Expedia enforces that I am not aware of---rules that don’t seem to apply with other booking agencies, then there is a serious communication problem. Either I, you, or the hotel is misinformed, but at the end of the day I’m out the extra day.

10/10

Exceptional

04 Jun 2013

Niseema

Hotel with character

Very nice hotel with character. Rooms are quite small but all the rest is excellent

10/10

Exceptional

18 Oct 2010

Bill

An excellent hotel in a lovely place

We really enjoyed our stay at this lovely hotel. It is situated on the ancient walls of the town with excellent views over the neighbouring countryside - it lies on the opposite side of the town from the main bus stop so, if you're arriving by public transport, be prepared for a steep climb to the centre of town and a descent to the hotel. Anyone with heavy luggage would be advised to take a taxi as it is only a short distance but potentially hard work.
Our room was beautifully finished and had its own, secluded patio with table, chairs and sunbeds. The bathroom had glass walls which some might find a bit disconcerting but it did give the room a more spacious feel and the large wooden bath was very comfortable.
The hotel has a dining room and can provide evening meals although we tended to wander into town and enjoyed several good meals at conveniently placed restaurants.
Staff throughout were friendly and helpful and, all in all, this was a lovely place to stay.

Partner

10/10

Exceptional

25 Jul 2026

Diego

Todo perfecto

10/10

Exceptional

15 Jun 2026

Franco

camera pulita personale gentile

Friends_and_family Family

8/10

Excellent

27 May 2026

Paul

Gut gelegenes Hotel mit Charme, reichhaltiges Frühstück, hervorragender Service

Partner

8/10

Excellent

17 Apr 2026

GLAUCIA

O café da manhã era excelente. Os funcionários que nos atenderam foram muito atenciosos e prestativos. A localização e a vista são ótimas

Partner

10/10

Exceptional

16 Aug 2025

Marta

Siamo stati in questo hotel durante le giornate della Festa del Duca, in una camera economy al piano terra. Il piano basso e la riproduzione dei pannelli dello studiolo di Federico da Montefeltro rendono la stanza non particolarmente luminosa, ma comunque ben equipaggiata. Carina la terrazza panoramica dell'hotel e anche il giardinetto dove si può fare colazione nella bella stagione. Il personale dell'hotel inoltre è estremamente gentile e molto disponibile. In sintesi una soluzione con un ottimo rapporto qualità prezzo.

Leisure Partner

10/10

Exceptional

12 Jun 2025

Steffen

.

Self

4/10

Poor

02 May 2025

Simone

Purtroppo per un hotel 4 stelle un po deludente reception attiva per poche ore disponibile solo una cameriera delle pulizie doccia non funzionante terrazza chiusa stanza mansarda molto bassa

10/10

Exceptional

08 Jun 2023

Verified traveler

Bella stanza, buona colazione, anche in giardino. La posizione è comoda e il personale molto gentile.

Business

10/10

Exceptional

18 Jun 2022

Chiara

Albergo estremamente piacevole agli occhi. Un gioiello nel cuore di Urbino ma lontano dal caos. Silenzioso e molto curato.

10/10

Exceptional

26 Apr 2022

Ottorina

Stanze pulite e vicina al centro storico.

Leisure Partner

6/10

Pleasant

13 Sep 2021

Massimo

Qualche sorpresa in negativo

Un po sorpreso dei precedenti giudizi molto positivi sulla struttura.
Cortesia del personale, posizione dell'hotel e pulizia degli ambienti comuni e della camera non sono in discussione. Gli aspetti negativi si riferiscono a scelte probabilmente della proprietà o della direzione. Alla richiesta di 11 euro pro capite per la colazione, deve corrispondere un servizio all'altezza, che vuol dire preparare il buffet, fresco, la mattina stessa. Invece la macedonia é già in fermentazione e non c'é attenzione a ciò che é già terminato sul bancone. Anche il salato ha l'aspetto di un parziale recupero di avanzi della colazione precedente. Apprezzabile che sia disponibile per i clienti motociclisti un parcheggio moto ricavato da un attiguo giardinetto: se però la cosa viene tariffata (5 euro a moto al giorno), allora valuto il servizio e penso che si potrebbero potare i rami delle piante che ostacolano la manovra (anche per la presenza di vespe e insetti vari) e che andrebbero rimosse le cataste di legna adiacenti sulle quali é facile inciampare. Probabilmente l'hotel avrebbe bisogno di una rinfrescata, soprattutto nella gestione, che oggi lo fa apparire fermo nel passato. Sorvolo sulla preferenza consigliata sulla carta di credito da utilizzare al checkout, perché é la solita storia per ottimizzare il costo commissionale dello strumento. Infine, può un hotel 4 stelle chiudere la reception in prima serata e rimandare eventuali necessità a staff presente in altri hotel collegati?

Friends_and_family Friends

10/10

Exceptional

06 Sep 2021

Friedrich

Cozy place in a quiet location close to the centre

8/10

Excellent

20 Aug 2021

Jan

Fint hotel med god beliggenhed i Urbino

Fint hotel med pæne værelser, hyggelig lille gårdhave og god beliggenhed i den gamle del af byen nær alle seværdigheder.
Morgenmaden var fremragende og så til kun 11 Euro pr person!
Eneste \"minus\" var at receptionisten ved ankomst talte meget dårligt engelsk - men ind kom vi alligevel.

Partner

8/10

Excellent

08 Aug 2021

Verified traveler

Einrichtung alt und abgenutzt, Lage zentral, Personal freundlich

Leisure

10/10

Exceptional

11 Jul 2021

Verified traveler

Bellissima struttura a pochi passi dal centro storico, personale gentile e cordiale

Business Self

10/10

Exceptional

30 Sep 2020

Luciano

Ottima posizione all'interno delle mura cittadine. Stanza comoda e pulita

Leisure Self

10/10

Exceptional

06 Jan 2020

Gianfranco

Hotel centralissimo ed accogliente, stanza spaziosa e pulita, presenza di vasca da bagno per idromassaggio fantastica.

Leisure Partner

2/10

Poor

12 Oct 2019

Marco

Pessimo hotel... delusione per un 4 stelle.

Mai stato in un hotel dove la colazione non è compresa e costa 11 € a persona, oppure ti propongono una colazione alla “carta”, paghi solo quello che mangi: 2 cornetti, 1 caffè e 1 te... 5,60 €... esagerati!!!
Il bagno piccolissimo, le pareti del bagno mancava la muffa, c’era la pittura tutta rigonfiata per l’umidità. il soffione della doccia perdeva acqua per un po’ anche se chiudevi il rubinetto. Il poggia sapone dentro la doccia c’è ne erano 2, ed 1 era inutilizzabile. Il porta asciugamani del lavello, teneva in bilico... se non stavi attento a come prendere e posare l'asciugamaniti faceva cadere tutto a terra. Servizio Wi-Fi... non ho visto da nessuna parte scritta la password. Il corridoio che portava alla mia camera, che premetto, è situata in un sottotetto, ha una trave che per ben 2 volte ciò sbattuto la testa... e io non sono alto. L’hotel si trova in una zona ZTL, ti propongono un pass per parcheggiare l’auto davanti dove ci sono i parcheggi, al costo di 6 €... è solo quando effettuini il check out ti dicono che costava 6 € al giorno!!!!
Finisco qua, ma c’è ne sarebbero cose da dire. Io, non ci andrò più, e non lo consiglio.

Partner

8/10

Excellent

19 Aug 2019

Verified traveler

Posizione ottima, comodissimo il parcheggio auto di fronte all'albergo al costo di sei euro al giorno. Struttura elegante, curata. Graziosissima la camera mansardata anche se un po' sacrificata negli spazi.

Leisure Partner

8/10

Excellent

19 Aug 2019

Leonardo

Piacevole per un soggiorno limitato

L'albergo si trova all'interno delle mura e si affaccia su di esse nella zona bassa. È dentro la zona ztl. È possibile accedere con l'auto fino all'hotel me poi occorre registrare il numero di targa e lasciare parcheggiata la macchina (pagando - attualmente - 6 euro all'albergo stesso). Essendo localizzato nella parte bassa chi alloggia nell'hotel deve prepararsi a salire a piedi nella parte superiore (forse non è molto indicato per le persone anziane). La mia stanza (e il bagno) era piccola di dimensioni, ma comunque sufficientemente confortevole. Se si dovesse pagare il prezzo pieno (100 euro) risulterebbe forse poco conveniente. Ma con la tariffa trovata sul sito il rapporto prezzo qualità era sufficientemente soddisfacente.

10/10

Exceptional

14 Aug 2019

Yoshiharu

素晴らしい眺め、綺麗なお部屋

Family