The Ritz Hotel at Garden Oases

10/10

Exceptional

11 Jul 2026

Ronald

Good place - value for money!

Friends_and_family Friends

8/10

Excellent

31 Mar 2026

Emily

N/a

6/10

Pleasant

12 Mar 2026

Ernst

Internet was ok, Staff was nice and friendly, breakfast Buffet was horrible and for a westerner not edible and so was dinner. Really bad food, no salad, no vegetables. Unfortunately I must say that I have never lausy food like that in any other Hotel in the Philippines. This is a pitty because everything else is nice in this Hotel.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Michael

Restaurant was very well staffed and had wonderful meals to choose from.

Leisure Partner

8/10

Excellent

15 Jul 2025

Brett

The room was nice and the facilities good. Central to a few major shopping centres and other places.

Self

8/10

Excellent

16 Jun 2025

Paul

Not bad at all nice spacious room

Leisure

2/10

Poor

25 Mar 2025

Angie

The staff didn’t accommodate to the customer and also why there was note that cleaning has to pay this the hotel is horrible I never had experienced. Even when we check the staff asked for the customer to wait until finished to check the room I never had experienced only this hotel. Rude and not kind staff.

Business_and_leisure

4/10

Poor

30 Jan 2025

Samson

The bed was spacious and comfortable but the room needs to be updated.

Leisure Friends

8/10

Excellent

22 Jan 2025

Orlando

Great staff

10/10

Exceptional

08 Jan 2025

Mark

Rooms are a little on the run down side/outdated. If you book through Orbitz, breakfast is not included.

Leisure Family

6/10

Pleasant

03 Jan 2025

Freddie

The linens were dirty.

8/10

Excellent

25 Nov 2024

Myron

Rooms are a little dated, but everything worked and the room was large. The pool and garden were nice and had a poolside bar. Overall good place fot the price and I would stay again.

Leisure Self

10/10

Exceptional

20 Jul 2024

Sean

Lost my phone. They were very helpful to help me find it. Thanks to staff

8/10

Excellent

18 Jan 2024

Robert

The Ritz had everything we needed, Location, 3 in one room, Best of all was value and cleanliness for money

Friends_and_family Family

10/10

Exceptional

11 Jan 2024

Pradeep

I booked for my wife and son. They loved it so thanks for great experience.

10/10

Exceptional

07 Jan 2024

James

Food served was delicious including the hot chocolate, staff was friendly & professional

Self

10/10

Exceptional

15 Jan 2023

BALTAZAR

All

Leisure Partner

8/10

Excellent

12 Jun 2022

AMBROSIO

Everything is good, has a parking area, has sorrounding area, swimming pool, separate kitchen and the room is clean.. recommend to stay this hotel

Leisure Friends

2/10

Poor

11 May 2022

MOHAMMED

Not good staff, try to cheat costumers, I ask for night staff for drop off airport ,she said 700 peso morning staff charged 1000 peso.,
Shower doesn’t work properly, no hot water.
I booked hotel with breakfast. Staff said no breakfast.

Business Friends

8/10

Excellent

28 Apr 2022

Abisai

Convenient location. Good surroundings

Leisure Self

8/10

Excellent

13 Feb 2022

Hoazy

There were a couple minor problems with the room, with two guests they only allowed one breakfast free, and they charged a pretty hefty fee for using the pool. That said it was a nice room, quality hotel, very inexpensive, and a nice stay overall (and the food you could buy there was wonderful).

Leisure Family_with_children

8/10

Excellent

14 Jul 2021

steve

hello My wife and I recently spent 2 nights at the Ritz.Overall it was a gd experience ? But there was a couple of things that could have made it better?No.1 the wifi was slow and we couldnt really make use of it? No.2 the cable tv was terriable with 3philippino channels only and 1 english channel,hbo? But there was no volume on it?
we called someone to fix it but he couldnt so we turn off?
N0.3 the food was good but pricey! ITS 10% more in the restrauant then the room service? the pool was great and nice ambiance in the nice garden setting next to pool and restra. so rate it a 7 of 10. sn

Partner

8/10

Excellent

14 Apr 2021

Verified traveler

Good budget-friendly hotel

The good: hotel staff very friendly and accommodating, good food, clean rooms.

The bad: older hotel that needs a facelift, lukewarm shower, very slow internet that regularly cuts out.

Partner

8/10

Excellent

06 Apr 2021

Verified traveler

Better if pool guest are free. Instead paid for each guest.

Leisure Family

6/10

Pleasant

21 Dec 2020

Verified traveler

The price is okay. I requested for matrimonial bed but they somehow forgot or mistakenly booked us with a two single bed room. However, they were nice enough to correct it by giving us the deluxe room. The problem with the room is the aircon, for 2 nights we endured sleeping in a very humid room because the aircon is not functioning well. Not happy with the service as well, I believe they have a very few staff, we requested for room make-up but no one attended. Even the assistance of having our things taken to our room took them hourssss.

Partner

2/10

Poor

28 Sep 2019

Verified traveler

Dirty and stinky even for free I don’t want to stay!

6/10

Pleasant

07 Jun 2019

Vannie

Lacking Complimentary and Basic Items

The pool is really good. Just no phone/intercom and no hair dryer, those are needed since they have pool, you want to dry your hair. No dental kit and slippers in the rooms.

Family

10/10

Exceptional

17 Apr 2018

Mark

the ritzier ritz

from the deal i got from hotels .com it was a great deal ,,, rooms are big and clean ,, beds comfortable and large ,, restaurant and pool ,, pool bar are top notch ,
location is a little ways away from the malls and parks ,, but taxis are cheap enough ,, staff and security were good,, cops eat for free so there allways around

10/10

Exceptional

02 Apr 2018

Val

Comfy Hotel

What I like about this hotel is that it is very accessible at the same time the facilities they have is at par with other high end hotel at a fraction of the cost.

8/10

Excellent

24 Feb 2018

Verified traveler

Nice hotel comfortable.

Overall good experience.Have stayed there before and was surprised to be remembered.Had room issues which were dealt with.But it's the staff I appreciate.From Jasmin to Paul to and everyone else.The staff makes the hotel !!!

10/10

Exceptional

29 Aug 2017

Jacqueline

Breakfast is good

Family

4/10

Poor

12 May 2017

Werni

very basic hotel but nice swiming pool

despite of a Deluxe room, the accommodatiom was very simple and not worth the price !

8/10

Excellent

23 Apr 2017

Verified traveler

Good location

the hotel location is okay. however, restaurant staff, needs to improve a bit.

8/10

Excellent

16 Mar 2017

Verified traveler

Have a nice swimming pool

The hotel upgrade a super delux room for me. I enjoyed journey and had a happy vocation in davao.

6/10

Pleasant

06 Feb 2017

jo

Close to city

Room was on the groundfloor. Voice from the outside could be heard. It would be nice if the plants outside were taller to obstruct the view inside. There were only soap and shampoo but no toothbrush and toothpaste. The towels were looking so old and no bath mat. I requested for one and they placed a very old dirty looking mat. No slippers. Swimming pool is ok but accessibility could have been better if you dont have to go through the main lobby

4/10

Poor

24 Jan 2017

Jennifer

Price was good but the room was horrible

The room had the bare essentials. There was no Hot water until the last 2 days of my stay. There were times when we had to ask for things that they forgot to put in our room after it was cleaned such as floor mats. They did not provide washcloths to help with cleaning yourself in the shower luckily I brought a loofa.

4/10

Poor

16 Jan 2017

Philip

Great pool

Not great , no hot water ,no towels , the breakfast is good but you must also think of foreigner guest to include the bacon in your breakfast menu, the staff we're friendly ,
Hotel has an old part and New part ,l think we weren't in new

Family

6/10

Pleasant

23 Dec 2016

Owen

It was pleasing...

Only once returned to find there was no clean toweling after room had been cleaned l rang for new towelis to be sent up to room,there are no flanel , face clothes, nor small hand towels. There was no choice of non alcoholic beverages nor any snacks in the mini bar/ fridge.

4/10

Poor

11 Nov 2016

marc

looks are deceiving

internet room shoping has now taken a different twist for me...images will not be the major factor

8/10

Excellent

22 Oct 2016

Martin

As good as being at home

Room upgraded again.
Service is always professional and with that Filipine smile. Wifi isn't brilliant but I think it's an area problem rather than a hotel one.
I don't really bother with breakfast here as there are outside places to go.
Only downside is the cleanliness of the pool chairs - next time I go there I might be tempted to give them a good scrub

6/10

Pleasant

15 Oct 2016

Jonah

Hotel nice, clean, modern and staff fruendly. Very annoyed they charged us full rate knowing there was a party on that night with extremely loud music until midnight. It would have been appreciated to have been pre warned as got little sleep and was not offered any discount. Be aware of functions

Family

8/10

Excellent

30 Sep 2016

Victor

old garden hotel

hotel is near city centre, but surrounding is not convenient for.food and transportation. have big garden and pool, good for convention, but room is old, feel not so clean and the king size bed is combined of 2 single bed, not so comfortable. breakfast is good for the hotel rate. staff is friendly. but check in is slow, have to wait for almost 20minutes.

8/10

Excellent

25 Sep 2016

Joo

Good for value

We came in early so there is a charge of 500 peso. Normally the hotel we stayed do not impose such charge subject to room availability.

8/10

Excellent

14 Sep 2016

Mark

Pleasantly Surprised

Friendly staff - room was large comfortable for my needs - complimentary breakfast was adequate - pool a welcome bonus - wi fi service good throughout the complex - reasonably accessible to town by taxi

8/10

Excellent

11 Sep 2016

John

Great place to stay and reasonable!

I like this hotel and it's location, staff, layout and services. Nice lobby and big for meeting business clients, etc. Good, friendly staff. Very clean rooms and spacious. Good family pool that is clean and not overly toxic with chemicals, but still clean water and pleasant. Good food, but could use a few more breakfast selections that are European/American. Still, they made me omelets that were not on the breakfast menu. Accommidating! I shall return!

8/10

Excellent

16 Jul 2016

Barry

good value

first time , will go back but was very disappointed the swimming pool was not available as it was being renovated

6/10

Pleasant

18 May 2016

Jan

“Basic Accommodation but good food ”

Booked into a superior room. Unfortunately, I been to better hotels for the same price of 3,400/day. Room set-up was basic..king bed in-front of a flat screen TV. We did not like the rest room at all. Toilet having a separate door..felt so stuffy inside. However, we love the bed, very comfortable and huge. The food was affordable with halo2 for only 90 pesos however they forgot to serve it so we end up to having one. They have fresh seafood from shrimps, fish to live crabs. Internet is just in the lobby and the poolside. We may come back for the food.

4/10

Poor

16 May 2016

gallan

Okay locations

The bed is tarrible back breaking, the room okay and front door people nice, over all it is okay however for next time isn't my first choice.

2/10

Poor

04 May 2016

Mark

rude useless children

poor service rude childish staff laughing in your face and talking about you in their language unhelpful make up extra charges for evrything was happy to leave asap

Partner

6/10

Pleasant

03 May 2016

Verified traveler

Need Improvement

We were disappointed with the hotel services specifically the promptness of housekeeping to hand the items requested even the most basic ones. Also, we were informed that there is a fee for bath robes. This is free for other hotels.
The internet connection is very poor. We were not able to even log into a social networking site, not even one of us.

Partner

10/10

Exceptional

27 Apr 2016

Verified traveler

3 star hotel, 5 star amenities, room and service

The room was very clean, upgraded bathroom. Hotel is not five star but the room can be compared to one. Staff will treat you with care and respect. WORLD CLASS CUSTOMER SERVICE!!!!!!

6/10

Pleasant

22 Apr 2016

Verified traveler

Took a while at d front desk for chk in. I waited for like 20 mins or more. Very few choices of food at their breakfast buffet.

Family

4/10

Poor

18 Apr 2016

Philip

Bad wifi setup

We had to move rooms multiple times. First room the safe was faulty. Room was so basic. Second room air con did'nt work. Third room internet point did not work. Fourth room they had to put a wifi router in our room just to get internet. Then a code needed to be used everyday for each device. They need to fix there wifi so that its standard in every room. Very disapointing.

Partner

6/10

Pleasant

15 Apr 2016

Verified traveler

NO WIFI

How could a hotel with such high standing not provide Wifi?

6/10

Pleasant

06 Apr 2016

michael

The Ritz was ok

I invited some relatives to eat by the pool and use the water it cost $4.00 a head for them to swim even for the children strict apparel rules except if your a muslim woman.

Family

10/10

Exceptional

29 Mar 2016

Casiano

Satisfied customer.

Good experience.

Family

6/10

Pleasant

21 Mar 2016

dalia

fall short of my expectation

the bed is nice, cozy and big but, no ready towels in the room. when I requested for towels , we were given only 1 bath towel. the room is supposed to be good for 2, but we were given only 1 towel. the hotels I stayed in before have several towels for different uses. floor is not carpeted, no floor mat/rug outside of bathroom, no towel for foot.
head board light needs cleaning. the pool needs some repainting there's a broken tile. some pool users didn't wear proper attire.
breakfast is ok, but you need/ask the staff for refill coz they don't immediately refill the empty warmers. I ask for a butter, 1 staff told me that only 1 butter was left, however when my husband ask another staff for a butter, he gave him another butter.
but in general, our stay was ok, except for those mentioned above.

8/10

Excellent

19 Mar 2016

Verified traveler

Nice Hotel - Not Ritz Carlton Brand

I saw a reviewer who said he was disappointed considering Ritz Brand. Do you really think you can get a Ritz Carlton room for under $50?

It's clean with hard wood floors, safe location, decent breakfast and nice staff.

I actually preferred my stay there to Seda. This is a hidden gem for a budget traveler to Davao City who wants to have a nice place to stay.

Thanks to Jessie and Ronald at front desk. Nice people.

8/10

Excellent

16 Mar 2016

Geoff

wifi dramas

wifi ws a constant battle

10/10

Exceptional

08 Mar 2016

Daniel

This hotel is far better than reviews suggest

I have to be honest I am surprised at some of the negative reviews because it doesn't match my experience.

I would probably give a 4 star review considering I have stayed at most hotels in Davao, but I am doing a 5 star to compensate a bit for some of the other negative listings which I can only assume are way more negative than they should be.

1) I got an online special so compared to other hotels, it was very well priced.

2) Room was good compared with similar hotels. The room had hardwood floors. It was clean. A/C worked perfectly. TV worked perfectly. I like the hardwood floors for allergies and so forth.

3) The staff were very friendly. From Ronald the bellman to the front desk people, I found everything to be fine.

4) Wifi was not strong in my room but was super fast in lobby.

5) Pool is very nice.

6) Breakfast is decent. It's not as big as Mandaya or Marco, but it's decent. You can ask for omelet. They have fresh fruit, many times fresh squeezed juices.

2/10

Poor

24 Feb 2016

Joel

They threatened my life

I would not recommend this hotel to any one. My life was threatened in front of my whole family buy the security while we were in the pool. The security thought I did not understand the language so he was very shocked when I related to him in this local language. The management and I had agreed that there was no room for people in the hospitality industry like this but yet they went against our agreement and instead the same man seemed to be making jokes the next day about it. So I advise everyone that I and the majority of others do not stand or support this unacceptable behaviour.

Family

8/10

Excellent

17 Feb 2016

Verified traveler

A hotel inside a nice garden

It's a cozy hotel in a garden within a quiet and safe neighborhood in Davao City. The room is very spacious. Most of the staff (including the restaurant staff) are friendly. The ambience in their restaurant is relaxing and has a good view of the swimming pool.

8/10

Excellent

16 Feb 2016

Verified traveler

Ritz Davao.

Room rate at Sgd 53 per night is reasonable. Not much to see in the vicinity. Need to travel out. Taxi fare is cheap though.

Partner

2/10

Poor

16 Feb 2016

Verified traveler

Overpriced with no internet.

The building is very old, although decently maintained it is certainly starting to show the mark of age.

What I however do not find acceptable is the following.
*Overpriced - This hotel isn't of high enough class/quality that it righteously can charge the price that it does for its rooms.
*No Wifi - The rooms have no wifi coverage, and although you can get wifi in the lobby or at the pool, it is of such an inferior/glitchy/spotty quality that you'll be unable to get anything done at all should you be lucky enough to be able to connect.

6/10

Pleasant

07 Dec 2015

Verified traveler

Needs facelift...

We were expecting more, based on the reviews, and the Ritz Brand name.
There was no \"wow\" factor here, its just an old, used hotel. The standard room is nothing special and for less money we've stayed at much nicer, newer resorts in Mindanao. That playground probably has never been painted since it opened. We didn't let our kid play there.

Family

8/10

Excellent

03 Nov 2015

Martin

Almost like home

Raymond on reception was excellent. Him and the other staff couldn't do enough to make my stay so comfortable.
I have stayed at the Ritz Garden several times and it never disappoints. Clean and welcoming in a local and safe neighbourhood about half way between Gmall and Abreeza mall

10/10

Exceptional

18 Oct 2015

Johanne May

Family bonding

Fantastic. We really enjoyed specially the pool..

Family

10/10

Exceptional

26 Sep 2015

aussie mate

Nice clean hotel.Good and reasonable price food

Love staying here..... Close to Malls....rooms are comfortable .....staff friendly.... Food affordable.....stayed many times now.

2/10

Poor

24 Sep 2015

Jesper

Bad hotel and service

At check in there was no personal so had to wait 20 min.
The room was dirty as well as the bathroom and the TV didn´t work. A call to the reception didn´t help the situation so went to bed very disappointed.

This morning we went for breakfast but was told it was not included even it said so on Hotels.com and at the same time there was only 3 dishes.

In total a really bad hotel and bad service. Will definetely not stay there there again.

Partner

2/10

Poor

22 Sep 2015

Anthony

Don't stay there

First when we checked in our room was not ready. Second the hotel has us booked for three rooms when I only booked for one room with breakfast included. Third the hotel said that I did not book for breakfast included and refused to honor my booking. When this initially happened, I asked to speak to a manager and the front desk person refused my request. It took me two days to speak to a manager and the manager refused to honor my reservation and my family and I ended up paying for breakfast separately.

Family

2/10

Poor

23 Aug 2015

Joseph

disappointed

I booked ahead of time. But when I checked in they didn't have the any room available. I was given a smaller room than what I paid for. They did move me the next day to an upgraded room. Which I didn't really need. I just wanted the room that I paid for from the start.

Partner

2/10

Poor

13 Jun 2015

Verified traveler

One towel, AC barely works after waiting 10 minute

I told a number of people out of all the hotels I stayed in Davao, Ritz was the worst.

10/10

Exceptional

14 May 2015

Brent

Awesome Friendly Staff

Great Hotel and Great Location. Clean pool, Rooms, and Gardens.

6/10

Pleasant

12 Jan 2015

Verified traveler

The Ritz -

Generally, the was good. The ambience made the stay memorable. The only disadvantage that I could think of was the unavailability of WiFi access inside the room where I stayed.

6/10

Pleasant

23 Nov 2014

Joshua

Wifi doens't work.

Great hotel, but WIFI is so bad its almost unusable, and in a 3G/4G blackspot so hard to use mobiles for data.