Name: The Pinnacle Hotel and Suites
Address: Sta. Ana Avenue, Poblacion District, Davao, 8000, PH

6/10

Pleasant

13 Jun 2026

Emily

Pro:
Great variety of food
Amazing customer service and staffs.
Accessible to most everything including shopping mall.

Cons:
worn-out bathroom amenities and drawers
Showers water is not warm as expected.
Some toilets does not flush well

Self

10/10

Exceptional

03 May 2026

Justin

Nice hotel, could use some updates to the rooms and exercise room. Overall descent option if you need to stay in the city. Breakfast was nice with many options. Super convenient location. Staff very friendly and nice.

Partner

8/10

Excellent

27 Apr 2026

Bryan

n/a

10/10

Exceptional

17 Apr 2026

Mae

The rooms were very spacious and clean. Great Filipino buffet breakfast every morning with different menu everyday. It is a walking distance from Gaisano Mall, which was very convenient. The staff were very pleasant and very helpful. I requested a room change and they were very accommodating. The customer service was excellent and had a very pleasant experience with them during my stay. I would definitely recommend.

Self

10/10

Exceptional

02 Apr 2026

James

Did have breakfast. No shopping but G Mall is close by

Family_with_children

10/10

Exceptional

15 Jan 2026

Aaron

Staff were very accomodating. Comfortable room.

Business_and_leisure Self

2/10

Poor

26 Nov 2025

Johan

Arrived at the hotel for check in. I had booked 4 nights and prepaid. The hotel was under renovation and I had to find another hotel late evening. There was no prior notice or cancellation by the hotel. At least Expedia was helpful to get my refund.

Leisure Partner

2/10

Poor

23 Nov 2025

Katrina

The hotel was closed for renovations and they didn't inform me until I arrived to check in. I couldn't stay and had to find alternative accommodation myself.

Business

6/10

Pleasant

15 Sep 2025

Gerald

good place to stay :)

Business_and_leisure Family_with_children

10/10

Exceptional

11 Sep 2025

william

Difficult to walk to the mall though it is one street away. Lack of sidewalks and vehicles blocking pedestrians forcing to walk on busy street. During peak hours, there is competition for any services due to medical school and elementary school students converging along with tourists and visitors.

Leisure Family

8/10

Excellent

09 Jul 2025

Michael

Hotel was close to Shopping Mall. Hotel staff were very helpful.

Leisure Family_with_children

6/10

Pleasant

26 Jun 2025

Verified traveler

The first room we were in, the AC stopped working on the third day. Fortunately, they moved us quickly to another room, which seemed smaller for some reason. We got in the room only to find the bathroom sink clogged. They came by to fix it pretty quickly but that's not the point. It should never get that way. The shower head was another issue...very dirty from the hard water. The breakfast was just okay, nothing to jump up and down about. Probably won't stay here again.

Partner

8/10

Excellent

15 May 2025

LAWRENCE R

The staff were very accommodating . They work hard to clean it.
THe decor is.very dated
There are no drawers, just a cupboard with shelving and a rod with 6 hangers.
The breakfast buffet is substantial and varies daily. The restaurant service is a bit slow, but the food.is tasty.
We had.a nice view.

Leisure Partner

8/10

Excellent

23 Jan 2025

ADRIAN RAYMOND

Getting old like myself

The pinnacle is a good hotel but it used to be excellent . The staff are still excellent but its beginning to show its age like all other hotels do. The food on the nenu is excellent but the breakfast is limited. The biggest downside i found was the shower curtin. It had clearly seen better days and should have been replaced. Would i stay there again. I am doing.

Partner

10/10

Exceptional

22 Oct 2024

neal

What’s there not to like about this Hotel. Everyone from security to front desk staff to restaurant workers always treat us well.
That’s mainly the reason we have stayed at this hotel in Davao more than 25 times.

Business_and_leisure Self

8/10

Excellent

11 Sep 2024

Nilo

Not worth the price.

10/10

Exceptional

06 Sep 2024

Estefania

Friendly and accomodating

10/10

Exceptional

20 May 2024

Dani Jan

Outstanding staff, good facility, well spaced, WiFi ok. And wadding pool/jacuzzi on the 5th floor.

Leisure

10/10

Exceptional

11 May 2024

miklos

Friendly staff

Leisure Family

10/10

Exceptional

06 May 2024

miklos

Great place to stay

Leisure Family

2/10

Poor

15 Apr 2024

Agnes

There were bugs in the room and beddings were dingy, pillows were so lumpy, and the towels were gray which I’m sure were white at one time. When I brought my concern to the staff’s attention they offered me another room but not that much different. They said they have a better room but I will have to pay extra for it. We had a 3 day reservation but checked out in less than 24hrs. I was not spending another penny on this hotel. I don’t know how this hotel even stay in business and I highly DO NOT RECOMMEND booking your stay here.

Business_and_leisure Partner

6/10

Pleasant

13 Apr 2024

Maria L

Need improvements Pinnacle!

I have always stayed at Pinnacle when I visit Davao City, and was always happy about my stay…however, on this occasion, I felt the room I was in was not very clean, curtains falling off the rail, facing another bedroom window, toilets not very sanitised.

Partner

10/10

Exceptional

14 Mar 2024

John

Nice two night stay

Had a nice stay at the Pinnacle hotel and suites.The breakfast was good plenty of choices and the staff were helpful would stay there again when in Davao.

Friends_and_family Family

10/10

Exceptional

28 Feb 2024

Jeffrey

Great place

Great reliable place for about 42 bucks a night. No probs. Restaurant off lobby is a bit spendy though... But excellent service.

Friends_and_family Friends

8/10

Excellent

26 Feb 2024

Kelvin

The staff were all good and it’s a great location. My only disappointment was that i was there for 3 weeks and the toilet was not cleaned for 3 weeks and towels were not changed everyday. But I enjoyed staying there and the restaurant food was excellent

Leisure Partner

10/10

Exceptional

21 Feb 2024

Manny

I will recommend this hotel. Safe and accessible.

Leisure Friends

10/10

Exceptional

19 Feb 2024

David

Always stay here when im in Davao... everything is excellent and so close to all i need

Leisure Family_with_children

10/10

Exceptional

03 Dec 2023

Jeffrey

Quite good

Very good hotel, great restaurant, great staff. No complaints

Partner

8/10

Excellent

21 Nov 2023

Glen

Improved. Good sign. On the up. All elevators working, looking better. Just don’t make caesar salad with head/ iceberg lettuce!

Leisure Partner

6/10

Pleasant

08 Oct 2023

Zian

Very strict on Check In/Out, has P1000 Deposit for check in & P500 Deposit for requesting another key card, room is big which is nice but A/C isn't cooling since everything shuts off when key card is removed if youre eating out which a bit inconvenient esp if you have a gadgets that needs charging, found cheaper options near the area which we think is more premium than this hotel.

Business_and_leisure Partner

8/10

Excellent

23 Aug 2023

Maria L

Breakfast Service has to be improved ASAP

I’ve always stayed at Pinnacle Hotel when I visit my family ever since Marco Polo shut down. I always find it was quite convenient and the staff are friendly…however, this stay, I was a bit disappointed about their breakfast service! They ALWAYS ran out of fruits, dishes, Filipino kakanin and they were not topped up quickly, causing guests to wait 15-20 for a single dish ! If a paying guest dines, food should be available…

Friends_and_family Family

4/10

Poor

22 Aug 2023

Jane

Room charge for “smoking/vaping in the room” when I don’t even smoke and I didn’t even stay there the night before. Was only there to shower. Was told that maybe the teenagers I was with were smoking/vaping. I was staying by myself since my mom already left that morning… both of us don’t smoke at all…

Business Family

4/10

Poor

11 Jul 2023

RUFINO

Processes in front desk are annoying. It takes too much time issuing a receipt. Gestures are not welcoming. They are not helpful to customers. There is only one key for a room with 2 occupants.

Business_and_leisure Family

10/10

Exceptional

17 Apr 2023

Rebecca

Great place, clean and, all in all, accommodating and professional.

Leisure Family

10/10

Exceptional

21 Mar 2023

william

View from balcony room was spetacular. All amenities in room were well maintained. Hot water was abundant at all times. Breakfast was high point of every day. Best deal for the money in Mindanao

8/10

Excellent

22 Feb 2023

Maria L

Can be improved

I have stayed at Pinnacle three times previously and this time, I have to keep asking the staff to refill the breakfast as the the containers were empty and the fruit platters were always empty!!! You should have someone checking the amount of food as it’s annoying to keep waiting!

Friends_and_family Family

6/10

Pleasant

17 Feb 2023

Cristopher

Staff at the front desk aren’t very nice, she let me stand waiting with out even saying anything until I finally ask her to check in and she just said “ wait lang sir”. Not very friendly at all..

Leisure Family

10/10

Exceptional

22 Jan 2023

Victor

Good breakfast

Leisure Partner

6/10

Pleasant

29 Sep 2022

Ralph

No early check-in . Hot tub is not hot. Waited 45 minutes for someone to come check but no one showed up despite 3 requests from me. They kept saying someone was coming ....but it was ok. Grwat neighborhood

Leisure Friends

6/10

Pleasant

23 Jul 2022

Verified traveler

Not available the booked specific room and offered different spec instead.

Business Friends

6/10

Pleasant

26 Jun 2022

Rowena

The hotel is very accessible to the mall and other places I wanted to transact with. The services were effy though. Basic items like towels were not ready and the receptions desk took forever to respond when you call them.

Leisure Self

4/10

Poor

22 Jun 2022

Suresh Kumar

Pathetic!

Insect infested room and ancient plumbing .. Noisy AC (window ac) ...just hyped up

Business

8/10

Excellent

18 Jun 2022

peter

property has been upgraded and is in very good condition since the last stay

Leisure Family

10/10

Exceptional

29 Apr 2022

jimmy

I was there to stay only for two days but ended up extended extra 3 days, because of how wonderful everything turned out. Very friendly staffing and helpful. Rooms and hotel very clean. Can walk to big mall in 5 minutes. Nothing negative except breakfast buffet has limited choice.
Over all I would rate this hotel a 9+ out of 10. Definitely will go back to stay.

Self

8/10

Excellent

16 Apr 2022

Eric

I am glad i stayed at Pinnacle Hotel. A very nice high end hotel for the area. A great all you can eat breakfast from 6 to 10. Great staff. Beautiful pool area. Security was friendly and called taxi for us so didn't have to walk down to the main street. The main street around hotel looked a bit rough.

Leisure Partner

10/10

Exceptional

30 Jan 2022

Artel

Great hotel, staff were superb and helpful. Will recommend to friends if they ever come to Davao.

Partner

10/10

Exceptional

17 May 2020

Verified traveler

The staff are friendly and the service is really good food so amazing i just cannot stop eating we enjoy our stay room is so amazingly huge and the massage is great no matter how many times you need to be pamper its there 24/7 .

Friends_and_family Family

8/10

Excellent

08 Mar 2020

Verified traveler

Staff vert friendly and helofull .breakfast very good . But they were having renovations during my stay paint smell was not good at all times plus very noisy

Leisure Self

10/10

Exceptional

01 Mar 2020

Verified traveler

The area was peaceful and quiet and the staff was super helpful. We enjoyed our stay. The breakfast was very good also.

Friends_and_family Partner

6/10

Pleasant

07 Jan 2020

Verified traveler

Breakfast was great. Good variety every morning and it changed.
Jacuzzi only worked for 1 day out of 5 I was there. Swimming pool/jacuzzi are very cold since they are undercover. They really need to be heated to be able to enjoy it.
Lots of cracks throughout the hotel caused by the recent earthquakes. Currently being repaired. My wife was assured by staff that the hotel had been inspected by engineers and was still structurally safe.

Friends_and_family Family_with_children

8/10

Excellent

06 Jan 2020

Maria L

Convenient and friendly hotel

Pinnacle was a really nice, comfortable hotel to stay in. Very convenient to almost everything like shopping Mall, food places/ restaurants/ cafes/ and even a hospital.
All the staff are friendly and helpful.
The only thing that needs to be improved is the WIFI connection.
We will be back.

Friends_and_family Family

10/10

Exceptional

04 Dec 2019

Verified traveler

Dated but very clean and good staff

The hotel was clearly very beautiful. Unfortunately, my room had some peeling paint and there was some grime in the bathroom. The good location, staff, and bread pudding made up for it. Room was bigger than expected. Front desk staff graciously agreed to extend my check out when I told her all flights were cancelled due to the storm

Business

8/10

Excellent

02 Dec 2019

Wilmar

Good value for money

Partner

8/10

Excellent

01 Dec 2019

Annette

Excellent will surely recommend this to my friends

Leisure Friends

6/10

Pleasant

23 Nov 2019

Verified traveler

Stayed at this place many times and everything was excellent. This time breakfast was poor and room not cleaned properly on some days.

Friends_and_family Partner

10/10

Exceptional

19 Nov 2019

George

Overall excellent , from staff service to amenities especially breakfast buffets

Friends_and_family Family

6/10

Pleasant

01 Nov 2019

Verified traveler

Its good that the hotel has become more reasonable in its room pricing.

Business

10/10

Exceptional

29 Oct 2019

Verified traveler

Good services offered

Leisure Family_with_children

10/10

Exceptional

27 Oct 2019

Verified traveler

The staff was so helpful & courteous. The amenities were great & I was always comfortable with the service.

Leisure Self

8/10

Excellent

13 Oct 2019

Verified traveler

Excellent 👍

Dislike? No cable (other channel) in our room😔

Business_and_leisure Self

10/10

Exceptional

24 Sep 2019

Verified traveler

Always the best place to stay in Davao. Can never fault anything.

Leisure

10/10

Exceptional

09 Sep 2019

Verified traveler

The location of the hotel was perfect.the staff are friendly and the food was satisfying.

Business_and_leisure Family_with_children

8/10

Excellent

04 Sep 2019

EddyPol

We stayed here for 1 night only to celebrate my MIL's 70th Birthday Bash!
I had to commend the receptionists as they were kind enough to let us checked-in earlier. Also they got that positive attitude and warm greetings.

Thus far, the room was spacious and I have to commend the breakfast buffet. It has improved a lot since the last time I visited this hotel.

So far, it was worth the price and we enjoyed our short stay at this hotel.

Leisure Family

8/10

Excellent

12 Aug 2019

Verified traveler

Best service!
good value!
goid location
Best staff

10/10

Exceptional

08 Aug 2019

Gary

Still the best hotel

No complaints whatsoever about Pinnacle Hotel. The staff is consistently keeping this place the best in Davao.

Partner

8/10

Excellent

02 Aug 2019

Verified traveler

All was ok

Business Partner

4/10

Poor

28 Jul 2019

Pauly

had to wait for almost an hour for a takeaway coffee inly to be told that they ran out takeaway coffee cups... and assumed it was ok to give me juice... i was in a hurry to drive out of town thats why i had my breakfast to go... what a waste of time!

Business Self

8/10

Excellent

12 Jun 2019

Verified traveler

Hospitality and service

Business Self

8/10

Excellent

08 Jun 2019

JEN

I hope more channels or have a netflix.

Business Self

10/10

Exceptional

07 Jun 2019

Verified traveler

Good service

Leisure Family

8/10

Excellent

05 Jun 2019

Verified traveler

Convenience and breakfast

Business Self

10/10

Exceptional

03 Jun 2019

Verified traveler

Very friendly staff. Comfortable beds, and sumptous breakfast

Friends_and_family Family

10/10

Exceptional

03 Jun 2019

ERLINDA

Nice, clean and good service

Business Self

10/10

Exceptional

27 May 2019

Verified traveler

staff are very friendly and accomodating. Bery clean room, sumptous free breakfast.

Friends_and_family Family

8/10

Excellent

19 May 2019

Verified traveler

Roomy accommodation

Leisure Family

8/10

Excellent

11 May 2019

LeiAnne

The hotel is close to most convenient places like malls, restaurants, churches and hospital which are walking distances. Staff are friendly. Buffet breakfast are good.

Leisure Partner

10/10

Exceptional

03 May 2019

Verified traveler

Breakfast has a lot of choices. The only downfall is the dining hall that needs to be upgraded as guests are to queue each morning for breakfast.other than that its a nice hotel to stay.

Leisure Family

8/10

Excellent

23 Apr 2019

Ryan

We liked the buffet breakfast. Food variety was quite good and were not too salty nor too sweet.

We were not happy with the comfort room because the shower area was really small and only had a curtain which would result in wet floors all over.

Leisure Family

8/10

Excellent

21 Apr 2019

Lance

It was nice to stay near close to restaurants and mall. The only problem is the gym facilities they have few equipment and some of them are not working.

Friends_and_family Family

8/10

Excellent

21 Apr 2019

Verified traveler

Close to amenities yet no available pool access at this time

Leisure Family_with_children

8/10

Excellent

14 Apr 2019

Verified traveler

Clean respectable courteous comfortable and a good breakfast

Business Self

10/10

Exceptional

07 Apr 2019

DJRanz

Great Buffet

Business_and_leisure Family

8/10

Excellent

26 Mar 2019

Michelle

it is near restaurants and accessible for tranportation

Business Self

4/10

Poor

15 Mar 2019

RA

The towels and bed sheets were not up to standard as the smell still lingers..

Business Self

10/10

Exceptional

11 Mar 2019

Nerissa

Value for your money

Worry free booking. And i really appreciate the value pack ( meal + baggage allowance + seat selection)

Friends

8/10

Excellent

21 Feb 2019

Verified traveler

the hotel is near to all the places that is of interest to me and it is located at the center of business

Business_and_leisure Family

10/10

Exceptional

07 Feb 2019

Verified traveler

it's homey.

8/10

Excellent

02 Feb 2019

Verified traveler

Good breakfast

8/10

Excellent

01 Feb 2019

Ed

Great location 1 block from Gaisano mall. Friendly staff. Breakfast buffet was well organized with good food options. A few problems in the room (916) included a loose/scratchy TV cable connection, no shower curtain, and sink was slow to drain. Still, would stay again given the positives.

10/10

Exceptional

26 Jan 2019

Verified traveler

Awsome location and staff
Rooms are in good condition and clean

Hughly

8/10

Excellent

13 Jan 2019

Verified traveler

Stay here all the time for a reason.
Reason being a great centralized location, good staff and a great breakfast.

8/10

Excellent

11 Jan 2019

Albert Louiep

Room cleanliness was not very good.

Partner

6/10

Pleasant

31 Dec 2018

Verified traveler

The dinner we had the bread was stale, staff did not care just wanted to get paid.

Leisure Partner

4/10

Poor

21 Nov 2018

Jason

Hell in the room

The place is nice.. but they put me in the room that the air conditioning has not working, I inform the receptionist about it, but until the time I check out nobody came to fix it..

Family

10/10

Exceptional

12 Nov 2018

Rudyard

Excellent. Excellent. Excellent. Excellent. Excellent. Excellent.

10/10

Exceptional

04 Nov 2018

Randy

Staff, facilities and location is great. Close to a lot ammenities. The swimming pool is in a very bizzare location though. It would be nice if the pool was on the roof top so you could go for a swim and enjoy the sun.
That was my 2nd time there and will be back again when I'm in Davao.

10/10

Exceptional

02 Nov 2018

Big

So welcoming
Updating on going to maintain high standards
We found every one so very pleasant

8/10

Excellent

15 Oct 2018

Verified traveler

good

8/10

Excellent

28 Sep 2018

Michael

I like the hotel

I did not care for the 5th floor with the patio outside. I have stayed on the upper floors in the past and felt there was no access t the room other than the door. My preference.

I normally stay here or one other place when I am in Davao.

8/10

Excellent

12 Sep 2018

Anthony

Good hotel

Good location, close to the pier, parks and scuba shops, mall nearby. Staff are friendly and breakfasr buffet is good.