Name: Comfort Suites Wisconsin Dells Area
Address: North 5780 Kinney Rd, Portage, 53901, US

8/10

Excellent

24 Jul 2026

Jane

Breakfast was good, except needed some fresh fruit and toppings for the hot oatmeal.
Loved our room. Clean and spacious.

8/10

Excellent

19 Jul 2026

Gilberto

Everything is good the breakfast

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Michael

Room very clean. Staff very helpful. Parking was convenient. AC was ice cold in 90 degree heat wave! Needed a blanket! Huge pool with TWO hot tubs! Large breakfast area. Food was what you’d expect, hot and fresh. Recommend without any reservations!

Partner

10/10

Exceptional

14 Jul 2026

Beata

Clean property. Friendly and attentive service

Family_with_children

10/10

Exceptional

12 Jul 2026

Chris

Q

8/10

Excellent

11 Jul 2026

Joel

Well priced and perfect

Family_with_children

10/10

Exceptional

07 Jul 2026

Kristin

The room was very nice and clean. The staff I encountered were very friendly! Went to the pool at night and both of the hot tibs were nice and so was the pool. The pool said it opened at 7am for adults, but wasn't letting anyone in though. Over all stay was very nice!

Self

10/10

Exceptional

04 Jul 2026

Schenel

It was great

Family_with_children

6/10

Pleasant

29 Jun 2026

Nicholas

The room was fairly clean. Removing the sheets on one bed did reveal a large brown stain however. The pool area needs some updating and cleaning. The one hot tub was cloudy and very dirty. The timer for the jets worked for about 5 minutes then you would have to turn them back on. The bubbles had a gray film floating on top of them. The pool tiles were covered in scum. Enough that people were actually writing on the tiles with their finger nail and it would stay. I saw things like names, faces and \"eww!!!\" on the tiles. The sealant around the pool is falling apart, and has been picked at and there were chunks of the sealant all over the bottom of the pool. The included breakfast left much to be desired. It wasn't being kept filled with the number of guests.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

miguel

Pues me gusto mucho la piscina y estan muy atentos contigo..

Family_with_children

10/10

Exceptional

14 Jun 2026

Abigail

We enjoyed our stay! The property was clean (parking lot is a little rough but there is plenty of parking) and so was our room. The staff we interacted with was very polite and helpful. The continental breakfast was about what you’d expect from a hotel chain, nothing terribly special but it was fresh and the eating area was kept clean.

14 years ago we honeymooned at this hotel and were back for the weekend. It was nice to see a glimpse of the renovations happening and I’m sure once they’re done they will be lovely!

Partner

2/10

Poor

11 Jun 2026

Christina

The property was nice. Smart rooms, nice pool with 2 hot tubs. Breakfast was great. Beds are hard as hell. I kept thinking I was itching everywhere, even switched from one bed to the other until I flipped on a light at midnight only to find ants crawling all over me! I had a stainless steel tumbler (personally engraved) with a lid and straw next to the bed. Hundreds (literally) of ants inside, outside and all around! As I look closer my room was infested with Ants. I had to throw away my tumbler. Employee was nice and switched my room and apologized but an apology doesn't fix me waking up to the freaking nightmare on Elm Street! I was on a work trip and instructed to leave my laptop, cutting machine and IPad behind in this room because they were all crawling with ants! I was not comfortable with that. I still cannot bring myself to take my clothing into my house out of fear. I have ant bites on my arm and this Hotel only wants to offer a 1 night (of 2) refund!?!?!?!
The pictures reflect how many bugs were left after I dumped the tea out of the tumbler.
You should have been smart and simply refunded my money! Me asking for a FULL refund was not out of line at all!
I missed my meeting because I was up all night creeped out and didnt have my work complete because the tools I needed to do it were being held hostage by ants!
Moving my room to a king bed with hot tub doesn't do anything for me on a business trip at 1 am when I was supposed to be checked out at 6.

Self

10/10

Exceptional

07 Jun 2026

Matt

Close to Cascade Mountain and a great hot tub for after skiing.

6/10

Pleasant

14 May 2026

ROSS

Hallways were dirty. Our room needed several repairs. We notified staff, and they knew about needed repairs but didnt offer any compensation, which really should have been done.

Family

10/10

Exceptional

29 Apr 2026

Richard

Clean, quiet, reasonably priced.
It's kind of remote, but a great place to stay overnight.
Good breakfast, great pool and hot tub

Friends_and_family Friends

10/10

Exceptional

19 Apr 2026

Jeanne

Parking was easy. The only difficulty we had was getting to the hotel due to flooding. Once we knew which roads were open, it was easy to navigate.

Friends

10/10

Exceptional

13 Apr 2026

Ulises

Everything went well, good price and clean place!

2/10

Poor

29 Mar 2026

Chantal

The room was big, the toilet didnt work right, tv didnt work at all, beds were super uncomfortable and the heat didnt work the way it needed to in order keep my children warm. The breakfast was decent for being a smaller hotel. Pool was not very enjoyable due to b.eing super cold And there beings bugs all over

Family_with_children

10/10

Exceptional

01 Mar 2026

Kathleen

This hotel was incredibly family friendly. We traveled with a large group and had many children. The staff was very patient and helpful with accommodating our group. This hotel could use more help with keeping the space more clean but they were constantly busy trying to tidy up, vacuuming and doing their best. Breakfast had lots of options and the pool area was huge. It was also only a 7 minute drive to Cascade for skiing.

Family_with_children

10/10

Exceptional

26 Feb 2026

nikki

Every thing X great

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

nikki

Yes clean staff very very nice the staff stood out!!!

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Spencer

Close to Cascade.

10/10

Exceptional

22 Feb 2026

Zaneta

Great hotel.

8/10

Excellent

21 Feb 2026

Erin Foster

Room for was as expected for the price point. The refrigerator and microwave for a plus for late night food prep. Overall, the room was cleanly, and the comforter was in good shape. A few housekeeping issues in terms of the cleanliness, but a quick call to the front desk and those issues were resolved. We were out early in the morning and back late at night so we didn't take advantage of the pool or breakfast, but it seemed like the other families were enjoying it. Only note was the lack of a closet in the hotel room to hang clothes .

Friends_and_family Family

2/10

Poor

17 Feb 2026

Corinne

Room was given away. You said you tried to contact me but didn't. Don't know what number you tried but itb wasn't mine. Horrible experience.

8/10

Excellent

16 Feb 2026

Carolyn

Near Cascade Mountain. Good breakfast. Wish there was less chlorine in the hot tub. Room was spacious. Good for 4 people.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Erin

Staff were so friendly and helpful, rooms were spacious and this place had everything we needed. Big pool, jacuzzi, large rooms, breakfast included and just down the road from the slopes. We had a great family vacation and will be back!!

8/10

Excellent

04 Feb 2026

Eric

The room was very clean and updated. One thing needed are curtains tha block all light. The curtains in our room 117 only closed partway which allowed too much light in room even at night. Hot water pressure in shower was low also.

Leisure Family

10/10

Exceptional

22 Jan 2026

Alina

This is a fantastic hotel, very close to the Cascade Mountain ski resort. The staff was very nice and welcoming, the room was clean, and the daily breakfast offerings were delicious. And the cherry on top of the cake: the pool and hot tub, of course! Incredible to warm up and relax after a long day of skiing.
Once again, I would like to commend the staff for going above and beyond. They turned on the TV and let us watch the game in the breakfast area, and they were overall extremely attentive, accommodating, and courteous.
5+++ stars. Excellent option for families with kids. We will be back for sure.

Leisure Family_with_children

8/10

Excellent

19 Jan 2026

Rose

Room was spacious and they had a lot of choices for breakfast. The pool was very large and they had two hot tubs which was nice.

Leisure Friends

10/10

Exceptional

18 Jan 2026

Sharhonda

Great customer service and very clean.

2/10

Poor

09 Jan 2026

Farah

The bathroom was clogged with a huge bundle of hair that I had to clean, and the shower itself was extremely dirty. I ordered Clorox through DoorDash and cleaned the shower before using it. We had two attached rooms, and they offered for me to move to another room and leave my minor children alone in the other. They stated they didn’t have the cleaning crew in the evening or any cleaning supplies, so I had to buy Clorox and clean the bathroom myself.

Leisure Family_with_children

8/10

Excellent

06 Jan 2026

Slavtcho

Hot tub in the room.

6/10

Pleasant

04 Jan 2026

Scott

Room was okay. The problem was I booked a double queen and a king. Expedia changed it to two king rooms but charged the same price. Pretty shady on your part.

Leisure Family

8/10

Excellent

01 Jan 2026

Candice

The rooms are very clean and redone I was there during the remodel and everyone was really chill and cool about letting me still stay there the hot tub is very very nice they now have two and I enjoy this hotel

Self

10/10

Exceptional

31 Dec 2025

Larry

Spacious suite!

10/10

Exceptional

31 Dec 2025

Mark

Parking and registration were convenient and friendly. Hot tub was enjoyable.

Business_and_leisure Family_with_children

6/10

Pleasant

29 Dec 2025

Richard

Although the hotel is going through renovations, the ungodly amount of dog poop everywhere outside in the grassy areas was atrotious. Great to be pet friendly, but no accountability for guests to pick up after their dog. Trash everywhere outside too. I always pick up after my dog but is extremely difficult when trying no to step in other dog poop to clean up after my dog.

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Jennifer

Room was ready on arrival

10/10

Exceptional

23 Dec 2025

Ken

Thumbs up

8/10

Excellent

06 Dec 2025

Alana

Cleanliness of the hotel even under construction they still tried to be very accommodating. Only issue was the lady bugs

10/10

Exceptional

30 Nov 2025

Karla

The property is undergoing renovations at the moment, so it's not surprising that it's not as tidy as other hotels. However, that didn't present any issues as it was very quiet during the evening and night time, the staff was very pleasant, and the rest of the property was clean/tidy. The breakfast was the normal continental breakfast... pancakes, eggs, sausage, English muffins, bread, cupcakes, cereal, apples and oranges, and yogurt. I unfortunately can't eat 95% of that due to dietary restrictions so I was grateful for the 5% I could eat. That brings said, I really, really, really wish they had more options for those with restricted diets # high fat (keto) or high fiber diets.

Leisure Family

6/10

Pleasant

28 Nov 2025

Brian

Not enough light in the room. No lamps or ceiling lights.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Rose

Everything was great except no ice machines working on the first floor.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Susan

The hotel is very nice and clean. They were doing some remodeling so I little dirt here and there but that’s to be expected. The rooms were clean. The staff was very friendly and helpful. The pool area with hit tubs was great. The only thing I would say is it had too much chlorine in the pool and it would burn your eyes after awhile. That’s the only thing I can say bad about out stay.The breakfast was great as well. Would definitely recommend and stay there again.

Friends_and_family Family

8/10

Excellent

24 Oct 2025

Gail

Rooms are getting remodeled. Ours had nowhere to hang up clothing. No blow dryer, so I ran to Wal-Mart to purchase. Staff were friendly except one desk person who was rude about questions about items lacking during construction. Room smelled like fresh drywall and paint. Suite is large and will be nice once completed. Curtains looked like they hadn't been cleaned in ages and had water stains. There was a couch but no side tables. Just felt incomplete but i know its due to work in progress. Breakfast was average. Didn't have time to try the pool but its huge for a hotel.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Sarah

Great

10/10

Exceptional

14 Oct 2025

Heather

Clean

10/10

Exceptional

13 Oct 2025

Devin

Room was clean

Partner

4/10

Poor

05 Oct 2025

Danyel

The room was not cleaned properly. Found black hair in shower in hot tub and on back of toilet. Alot of bugs on widow sill. Sheets were stained. No bedding in room for the pullout couch. Telephone was not working, nor were a few of the outlets. Very poor experience.

Leisure Family

8/10

Excellent

28 Sep 2025

Anna or Adam

The pool was dirty and rooms were okay. Breakfast was good and affordable.

Business_and_leisure Family_with_children

10/10

Exceptional

26 Sep 2025

HEIDI

Adorable little snack shop area. Large and very efficient and cute breakfast area. Great selection of breakfast items. It looks like a brand new pool area that's very well lit with outside light and welcoming. They're newly updating rooms, too, I believe. Or room had a brand new touch screen mirror, and a brand new pull out sofa. Loved our stay!

Leisure Partner

10/10

Exceptional

21 Sep 2025

Julianne

Buffet breakfast was good. The room was clean and comfortable.

Partner

4/10

Poor

20 Sep 2025

Sheryll

Breakfast was horrible. Staff was indifferent bordering on rude. Bed sheets were worn out. Truck noise was barely tolerable.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Deborah

Staff was very helpful & friendly. Nice big pool.

4/10

Poor

14 Sep 2025

Cassandra

Dirty room, willing to give second chance

GPT

Log in
You said:
Write a review for a dirty hotel with cig butts in the window, a window that wouldnt close allowing flies in and finding a used condom in the public pool area
ChatGPT said:
Hotel Review: A Truly Disappointing Experience

I recently stayed at what I thought would be a budget-friendly option, but it ended up being a nightmare. From the moment I stepped into the hotel, I could tell it was not going to be a pleasant stay.

First off, the room was in dire need of cleaning. The window had a few cigarette butts sitting in the sill, which immediately gave off a \"neglected\" vibe. Even worse, the window wouldn’t close properly, which meant I had to deal with a constant stream of flies buzzing around the room. I tried to get some sleep, but the constant buzzing was enough to keep anyone awake.

The real low point came when I ventured to the pool area. I was horrified to find a used condom just lying near the edge of the pool. I couldn’t believe it. The fact that this was left unattended in such a public area speaks volumes about the lack of care or cleanliness at this hotel. It was absolutely disgusting.The staff wasn’t very helpful either; they seemed indifferent when I raised the issue about the window and pool area.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Joseph

Great stay

10/10

Exceptional

15 Aug 2025

david

Very quiet

8/10

Excellent

15 Aug 2025

Erin

The room itself was clean but the shower was disgusting. Black mildew on the ceiling, in the corners of the shower stall, and the drain was one of those steips that looked like it hadnt been cleaned in weeks. Slimy and full of hair

Leisure Family

8/10

Excellent

06 Aug 2025

julie

The lobby and pool are nice the room is just okay stains on furniture

Leisure Family

4/10

Poor

04 Aug 2025

Verified traveler

the hotel was decent, the only bad thing was that the shower did not get hot

Friends_and_family Friends

8/10

Excellent

03 Aug 2025

Chantel

We liked staying here. Staff was very friendly and attentive. Our room was clean and the hotel smelled nice. The hotel does need an update (from bedsheets to tvs) but this didn’t bother us too much since we spent the days out. Pool was great! Hot tub great! And the best part was the breakfast, it had many different options and the food was all good. We will stay again!

Leisure Pet

10/10

Exceptional

31 Jul 2025

Keli

This was an easy hotel to get to off the highway. The staff was very friendly. It looked like they were trying to update because there was green painters tape on the light fixture in the bathroom. We were also going to use the pull out bed and we chose not to due to no sheets in the room for it and the mattress was very stained and gross. A few other minor repairs needed to be done to the room, but I think they were doing some updates to help with it.

Leisure Family_with_children

2/10

Poor

27 Jul 2025

Melissa

Never again.

We did not have an ice bucket in the rim.
When i caked down to request one, i was told to come pick it up myself.
I was appalled!
The bathroom was still dirty and the room smellwd weird.
The hot tub was dirty.
The elevator was disgusting.
The next morning while we were getting ready to leave, there was excrement loud music being played in the room around us that our room shook!
I told maintenence and they did not care.
The said to tell the front desk and it are leaving yet.
I have never been treated unfairly dieting a hotel stay ever.
I will never go back.

Friends_and_family Family

6/10

Pleasant

25 Jul 2025

Daniell

Hair on bed sheets hair everywhere

Leisure Family

2/10

Poor

21 Jul 2025

Laurel

I booked a room with two beds and a pull out sofa for a family (5 people). The pullout sofa was broken (the mattress would not have been adequate for sleep as it was completely broken down and coils poking through and the support in the frame was broken so bottom half of the mattress collapsed.) There were no linens available for the pull out - I asked and she said she was out and they should've been in the cabinet but they weren't. So I stripped one of the beds to use those sheets and found that the comforter had a large fecal stain on it. Stay elsewhere.

Leisure Family

8/10

Excellent

18 Jul 2025

Brianna

Did not care for the breakfast they provided.

Leisure Partner

2/10

Poor

17 Jul 2025

Michelle

We drove up for 4th of July weekend and expected a nice time at the dells. Brought the family and our dog on a 2hr car ride. Upon arrival we saw that the room had tons of dust around tables, mold on the ground in shower, a substance on the lamp that looked nasty, hair strands all over the let out bed and counters. Last but not least, a Cheeto on the floor!!! Ruined the whole weekend and although they offered a house keeper to come in and clean, I didn’t trust it considering it hadn’t been done below we arrived. Packed the family up and immediately went back home. Please do not go here to stay!!! They only had one person at desk and she tried but no rooms available as it was a holiday. We did get our refund but the whole experience sucked and let my child down!!

Leisure Pet

10/10

Exceptional

17 Jul 2025

Fredy

Clean and friendly

Good spot and not too far from the Dells or Baraboo. Went to Kalahari for some waterpark fun and went hiking at Devils Lake. Did some mini golfing and eating out at local restaurants and the room was always a cozy spot to came back to.

Partner

8/10

Excellent

15 Jul 2025

Lisa

The pool area is very nice and kept up well. The breakfast was well supplied with nice choices. We stayed in a suite with two king beds in a separate space from the living room area. That was great since we were there with two grandchildren and it gave us some privacy. We stayed a week and although the room was not glamorous, it met all of our needs. We would stay there again.

Leisure Family

10/10

Exceptional

12 Jul 2025

Kimberly

Very nice staff, clean, and convenient.

10/10

Exceptional

09 Jul 2025

Sasha

AMAZING place, loved the staff, room was beautiful and clean!! When we got our room, it made it feel like home!!

Leisure Family

10/10

Exceptional

08 Jul 2025

Julio

Easy to find Hotel. Conveniently located across a gas station and travel center for quick trips. I appreciated the well maintained common areas and upkeep of building in general. My group enjoyed the pool and jacuzzi area the most!

Leisure Family_with_children

6/10

Pleasant

06 Jul 2025

Andrea

The fan in the bathroom didn’t work. Air was shut of while we were gone so it was hot when we got back to our room. Some towels were better than others. Shower never got hot.

10/10

Exceptional

06 Jul 2025

Scott

It was very nice and reasonable

Partner

4/10

Poor

05 Jul 2025

Bob

There is an adult store across the street. The pullout bed was in a sofa from maybe the 1970s and all the mattresses were beyond their life span.

8/10

Excellent

05 Jul 2025

Eduardo

It was good overall, the staff were great and the breakfast was fresh and delicious. The swimming pool and jacuzzi were great too. The only thing would be the Internet was way too slow to watch tv or use the WiFi.

Leisure Family_with_children

10/10

Exceptional

01 Jul 2025

Tracey

We stopped here on our way home from a southwest national parks tour. We found the hotel clean, spacious room and a great pool with 2 hot tubs!!

Partner

10/10

Exceptional

29 Jun 2025

Ashley

Place was amazing. Clean, staff were very friendly, breakfast wasn't bad for continental.
Place smells so good!!!
Room was spacious and clean. Close to many things to do.

Highly recommend!

Leisure Family

8/10

Excellent

29 Jun 2025

Mark

nice, clean.

Leisure Family

2/10

Poor

29 Jun 2025

Amy

Grimey

The hotel and room smelled of chemical and it was so grimey and dirty we were thinking about driving home, but we were there late after an concert and 3 hours from home.

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

Lucy

We enjoyed the stay!

Leisure Family_with_children

2/10

Poor

18 Jun 2025

Christy

There was black mold on the curtains by the air conditioner and I have breathing problems and the next day I cannot breathe

10/10

Exceptional

05 Jun 2025

Verified traveler

Amazing portage hotel

It was great they were very very accommodating giving us a playpen for my granddaughter and dish soap to wash out bottles. They even let us check in early and check out late. Will definitely be back!!

Friends_and_family Family

8/10

Excellent

29 May 2025

Earl

It was good.

Leisure Partner

8/10

Excellent

18 May 2025

V

The room was clean and nice , excepting the couch which was stained all over.

Leisure Family

10/10

Exceptional

18 May 2025

Verified traveler

Staff was very friendly at check in and check out, staff was very helpful with heavy cart when walking into my room, clean and comfortable room, new workout facilities, close to scenic running/walking trail, very good breakfast; I really enjoyed the Swiss and egg English muffin.

Friends_and_family Family

6/10

Pleasant

15 May 2025

PATRICIA F

The room given at check-in had not not cleaned. The manager apologized and immediately rectified the situation.

Leisure Self

10/10

Exceptional

05 May 2025

Keith

Comfortable

We enjoyed our stay. We were simply traveling & in need of a place to stay the night. The bed was very comfortable! The shower was roomy! Water pressure was as expected in a hotel, nothing amazing but still fine. Breakfast was the standard & hot. We would stay again.

Partner

8/10

Excellent

01 May 2025

Lydia

It was okay! I had book it not realizing the pool and gym were going to be closed

Friends_and_family Family

2/10

Poor

26 Apr 2025

Saychia

In booking, it states that it has a pool. When I call to verify how late the pool was open for my children they stated that their pool was under maintenance, which was not listed in the booking. I chatted with Expedia employee and they were unable to get a hold of the facility to do a refund. Expedia staff said they will be working on this hopefully to get me a refund.

8/10

Excellent

21 Apr 2025

Leanne

Great experience after being worried about previous reviews....i guess some people think a budget hotel should appear and offer the same amenities and appeal high end hotels offer. Keep up the great work!! The only complaint I have is.....the drapes didn't close to darken the room from the bright hotel entrance lights. I definitely recommend this hotel.

Leisure Family

10/10

Exceptional

07 Apr 2025

jorge

It’s good!

Business_and_leisure Partner

10/10

Exceptional

30 Mar 2025

Laura

It was nice and quiet. Breakfast was great and the pool is clean

Family

6/10

Pleasant

22 Mar 2025

Dutch

Check in was easy and staff was pleasent. Room floors were very dirty and had too keep shoes on or my sicks and feet turned black

Leisure Self

8/10

Excellent

14 Mar 2025

Henri

Easy to access from highway I90/94.

Clean rooms and very decent breakfast

Pool available 9am-10pm

Efficient way to stay 1 night and go skiing

A \"Subway\" dining and gas stations close by

Leisure Family_with_children

8/10

Excellent

07 Mar 2025

Sarah

Perfect for a night after skiing, pool was great and staff was very nice.

6/10

Pleasant

06 Mar 2025

Verified traveler

Different from the pictures but that was expected...its in portage, WI. Cleanliness of the facility needs improvement.

10/10