Comfort Inn Pine Grove I-81 Hershey Area

6/10

Pleasant

05 May 2026

james

May for my travels and the pool was sooooooop ice cold. Which they tell me it was not regualted. The gym is like an old school club gym, but functional. Nice people tunning it. Good breakfasts. For the price its the best youll get

6/10

Pleasant

04 May 2026

Kathryn

The breakfast items were limited, and the elevator was not operational Saturday night/Sunday morning.

2/10

Poor

04 May 2026

Kristy

This was the worst hotel I have stayed at in a long time.. They told me their elevator had broken earlier in the day and that they tried to reach me but hotels. Com didn't provide a phone number. The only rooms they had were on the third floor. So they credited us for half the price of the room. We found out the next morning from one of the housekeeping staff that the elevator had been broke for 3 months!! There were some small issues in the room like a torn shower curtain, a tissue box that was empty and an empty roll of toilet paper. But even more disappointing was the breakfast. Breakfast was till 10. We waited till about ,9 to eat because after we ate we were going to be leaving rather than walking up and down three flights of stairs an extra time. But despite there being an hour left of breakfast, there was nothing left. Plates and forks needed to be filled. The eggs , orange juice, syrup etc was empty. There was .one or two bagels, one piece of sausage, etc. it was really sad!

Friends_and_family Family

2/10

Poor

26 Apr 2026

Stephanie

The elevator didn't work, my bathroom was absolutely disgusting, the room smelled. I will never stay in this hotel or never recommend it anymore

Family_with_children

2/10

Poor

26 Apr 2026

Michael

Very dirty and smells bad

10/10

Exceptional

26 Apr 2026

Kayla

Really good breakfast

Family_with_children

6/10

Pleasant

17 Apr 2026

John

1. The elevator wasn’t working, but I managed.

2. The swimming pool water was cold and so I only stuck my feet in.

3. The breakfast was ok with sausage links, and eggs. The chocolate muffin was OK. I did not try the waffles or cereal. The orange juice is really good.

4. The air conditioner worked really well.

5. Good idea to have cover slips on the chairs in the sofa, especially with smelly hikers like me coming in.

6.. room was reasonably priced.

Self

10/10

Exceptional

17 Apr 2026

Melissa

Clean room and very spacious. Staff was very friendly and helpful! Would recommend

2/10

Poor

15 Apr 2026

Carrianne E

The place was not very clean and our room had roaches in it !!!!!
We checked out next morning and went to a much better hotel.

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

Caroline

The elevator was broken, which things happen. No worries, but they had 4 black bananas for fruit on their breakfast for two days and nothing else, fruit wise.

Family

4/10

Poor

12 Apr 2026

Mike

The elevator wasn’t working with no prior warning or being compensated. The breakfast had rotten bananas, no orange juice. The rooms need some updates.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Joseph

Yes everything was fresh and clean

Family_with_children

6/10

Pleasant

03 Apr 2026

Kathleen

Outdoor area for pets needs to be cleaned up

Pet

10/10

Exceptional

01 Apr 2026

Catherine

It’s a nice basic hotel. Staff is nice. Breakfast is hit and miss. Parking is ample. Overall a pleasant experience

2/10

Poor

22 Mar 2026

Holly

The hotel smelled like smoke, there were stains all over the bed and sheets & the air in the hotel just felt damn. We immediately left as soon as we checked in

Partner

2/10

Poor

22 Mar 2026

Makenzie

Pool was disgusting and FREEZING. The only reason we chose this hotel was for the “heated indoor pool”…. The pictures make it look beautiful but wow…. It was nasty. The entire place was gross and dirty and our garbage bin had hair in it when we arrived and it was just gross. Would never stay again. It stunk

Family_with_children

10/10

Exceptional

12 Mar 2026

Amy

My room was clean and spacious. Staff was great.

Partner

2/10

Poor

19 Jan 2026

Marie

Historically, this hotel has been decent value for the money, though in it's current state as of 1/16/26, it is not a healthy environment to stay in. The interior of the hotel smells musty/moldy and looks as if the sprinkler system went off months ago and caused water damage to everything (carpet/furniture/beds/etc.) and then wasn't cleaned up - rather just covered with towel-like chair/sofa coverings. The 2 hotel rooms I was assigned are in horrible condition (I've stayed in cleaner rooms in 3rd world countries), room carpet matted with dirt and debris from clearly not being cleaned, bodily fluids/hair on the bed, bodily fluids on the pillows, and bed linens and towels that were unclean and trash in the closets and floor. After checking in to the 1st room, I walked immediately out as the room was exceedingly dirty/grimy and requested another room - the 2nd room was also uninhabitable as the bed linens were visibly dirty with body fluids on the pillow/sheets/bedspread (both beds). The elevator was also out of service. I immediately decided to turn around, cancel the reservation and check out. I requested a refund at the front desk, and was given a receipt showing reversed charges for my 3-night reservation, though now 4 days later my credit card statement still shows no reversal charge/refund, though rather additional(!) charges - (4) charges in total (so I was in fact grossly overcharged). Don't waste your money reserving/staying at this property.

10/10

Exceptional

04 Jan 2026

Craig

Excellent stay here thanks to staff!

Leisure Self

8/10

Excellent

03 Jan 2026

Marc

We were well greated by the man at the desk

Leisure

8/10

Excellent

28 Dec 2025

Ariana

St

6/10

Pleasant

15 Dec 2025

Chris

Friendly and accommodating staff, however I had to request a room change at check-in due to cleanliness concerns

Leisure Family_with_children

2/10

Poor

14 Dec 2025

Joseph

Cochroaches and bugs all over the sink and bathroom floor when I turn the lights on at night, disgusting.

Business Self

4/10

Poor

06 Dec 2025

Lynnette

Blower dryer was broken
Fridge didn’t work and smelled like mold
Tub did not have plug to take a bath
Towels were yellow
Elevator smelled like very strong cleaning chemical

Leisure Family

8/10

Excellent

17 Nov 2025

Lynne

Helpful staff.

Pet

10/10

Exceptional

12 Nov 2025

Jacques

Bugs in bathroom. Gross

10/10

Exceptional

09 Nov 2025

Maryanne

Yes it was good all around

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

byro

nice

2/10

Poor

06 Nov 2025

Sherri

Hotel needs repairs. I booked 2 rooms. We had to switch both rooms. One room the floor was soaked in front of the sink. The bath tubs were nasty. The second room the shower knob didn’t work. Breakfast was less than mediocre. Staff was polite. Thats about the nicest thing I can say about this place. Not recommended for another stay.

Leisure Family

8/10

Excellent

28 Oct 2025

Abelardo

Good.

Leisure Family

8/10

Excellent

26 Oct 2025

Tina

All good except top of microwave cabinet was full of crumbs & phone didn't work

6/10

Pleasant

19 Oct 2025

Jacob

Just fine

Hotel was largely fine. Place was clean. My white sheets had bleeding on them from being washed with other colors. Biggest issue was the 2 mornings I ate there they ran out of hot food for breakfast. That just can’t happen.

Friends_and_family Friends

8/10

Excellent

18 Oct 2025

Melanie

The hotel is conveniently located just off the highway. It was a good place to stay overnight...clean room, large lighted parking lot and a good breakfast. Bathroom could use some updates as rust around the drain but good shower water pressure. Also, the room was a great value at half the price compared to other hotels nearby for a Saturday night.

Leisure Family

4/10

Poor

17 Oct 2025

William

I do not recommend.

Between the half full bathroom supplies, the broken dirty lamp shades and the poorly and crooked hung mirror, this property needs some serious TLC.
The pool area although kind of lovely, also needs some polish!
Breakfast closing at 9 am?
Would I recommend it? No!!
Will I return? No.
I wish I could request a refund or discount.

Partner

4/10

Poor

05 Oct 2025

Kathy

Worked fine. Floor was dirty and sheets were stained rust in bathroom

Leisure Partner

10/10

Exceptional

27 Sep 2025

Michael

A pleasant surprise considering it is a value priced hotel. Conveniently located and plenty of parking. Breakfast was also included. Do yourself a favor and DONT go to the dinner down the street. That place is awful. I did a separate review of them. This hotel is awesome and ill stay here again when in the area.

Partner

4/10

Poor

25 Sep 2025

Joey

This hotel had musty smell even in the lobby when we checked in. We should’ve left then to find another hotel but it was 10 PM. The AC unit in our room did not work at all, which was why our room smelled of mildew. The beds were very hard and uncomfortable. The bathroom showed signs of brown rust in the shower, which we Could not use and also had a sewage smell. Rooms were dated along with the lobby that had one TV that did not work. The continental breakfast was very minimal and mediocre. Ending on a positive note the person that checked us in was very pleasant For working that late at night.

Partner

2/10

Poor

25 Sep 2025

June

The property was disgusting! We didn't stay and after I showed them pictures of the room they refunded me. The bathtub had hair and dirt in it. The pillows should've been tossed years ago! They were lumpy, folded in half and put in a pillowcase. The sheets looked like they weren't changed, they had something sparkly on parts of them. The carpet near the baseboards in the hall and room had months worth of dust and dirt. The layout of the room was nice, but that was it.

4/10

Poor

07 Sep 2025

Zachary

Air didnt work and neither did the blow dryer

Friends_and_family Family

8/10

Excellent

29 Aug 2025

Kathy

Easy to get to

Leisure Self

8/10

Excellent

27 Aug 2025

John

Good stay

Leisure Family

6/10

Pleasant

11 Aug 2025

Stanley

The property was loud because of location and guests. Garbage needed emptied at various locations.

Business_and_leisure Partner

2/10

Poor

10 Aug 2025

Verified traveler

Would NOT stay here again

Room smelled moldy, carpet was soaking wet, air wasn't coming out of vents, bathroom rusty/moldy, missing smoke detector from ceiling - left 1 night early

Friends_and_family Family

8/10

Excellent

09 Aug 2025

Emily

Great place to stay

We enjoyed our stay. There were a few things that could of went better. Everyone knows no one or hotel is perfect. The little things like the house keeper didn't change our garbages or bedding while we weren't there at the time it was supposed to but when we got there the bedding was clean ,garbage was clean, smelled good in the rooms, no bedbugs no dirt,no dirty garbages. I and our family overall loved it and plan on going back.

Friends_and_family Family

8/10

Excellent

09 Aug 2025

victor

Good and clean

2/10

Poor

08 Aug 2025

Thomas

A real dump. Everything worn and dirty. Never again!

Friends_and_family Family

2/10

Poor

04 Aug 2025

B

UnComfort Inn

When we got there the guy at the counter said \"i hope you dont have pets\" that should have been my first warning sign. We did so he said I have one room. When we got in the room it immediately smelled of cat pee and cleaning supplies. So much so we debating on leaving and going elsewhere. We stayed because it was too late at night and I pre-booked the room. None of us could sleep because of the odor. The bed had hair on the sheets. The floor was damp and dirty, the bathroom tub had hair in it, rust by the drain, and back ofthe door lock was exposed showing the keycard components. The next morning early, I brought all of it up to the desk person and they were less than surprised.

Dirty towels were all in the hallway all night from when we got there into the morning and a smoke detector was hanging from the ceiling. For the price I paid I would not go there. I would have rather drove a few hours more south and went to a nicer hotel.

Friends_and_family Family

8/10

Excellent

29 Jul 2025

Esther

Good and restful, but a few tweaks will help!

Breakfast food was OK (but I am GF/not celiac so I can't eat most options). The bed was very comfortable. The AC was fully adjustable. I enjoyed the pool, but it needed more care and cleaning (e.g., scrubbing the wall tiles, having more towels available; the patio outside the pool needs weeding). I did not have a bath towel when I checked in but got it from front desk in the morning. My shower was fine (a bit tricky getting the water temperature right) but then I could not turn it off completely. No one was at the desk when I checked out to tell them about that, even after ringing the bell. Otherwise, things were fine, but made me wonder.

Self

10/10

Exceptional

27 Jul 2025

Beverly

Keep up the great job

4/10

Poor

25 Jul 2025

Vicki

Gave us a different room than reserved shady as hell in this hotel!

Leisure

8/10

Excellent

24 Jul 2025

ANGELIKA

knob from faucet came off. TV didn't work. They never cleaned the bathroom, but changed the bed sheets. Rooms smelled stuffy

Partner

2/10

Poor

21 Jul 2025

Verified traveler

Rooms air conditioner was iffy. Carpet was stained and coming up

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

Charles

Not staying here again

Room floor dirty. Half eaten candy bar on floor and floor not vacuumed. Bathroom shampoo and conditioner halfway empty (used)

Self

4/10

Poor

21 Jul 2025

Soham

The front desk person was never around. He has a permanent hand-written note that he will be back in 5 minutes. The room did not have any soap or shampoo. Maybe housekeeping never worked in the room. Although the room was booked for a family of 4, there were only 3 towels.

8/10

Excellent

21 Jul 2025

Jonathan

looks like the property had some major water damage in the past, but the renovations to fix the damage were well applied. only down side to this was that the property was damp and dank, the rooms could use dehumidifiers. the staff was kind and helpful. over all this was the best hotel for the price point I would stay here again if the price state the same.

Leisure Family_with_children

6/10

Pleasant

20 Jul 2025

Verified traveler

It’s a room

When we arrived the employee gave out a big sigh like he didn’t want to wait on us. The housekeeper kept nagging to him about something and not talk nice to him. The bathroom had mold and hot water wasn’t really much of when showering even when all the way turned. We found a sock from the last person on the floor near the bed. The fridge wasn’t cold enough to keep things in. We checked out the pool are water little cloudy. Nice space could definitely use and upgrade. Breakfast was ok but again the housekeeper nagging on the desk person. To have your guest her how she speaks to you was not a great impression and kinda felt bad for the guy.

Partner

4/10

Poor

17 Jul 2025

vikram

very old hotel need to renovate totaly

Leisure Family

2/10

Poor

14 Jul 2025

Tara

Refund needed

Place is run down, need updating the room smell like old feet. The shower was mold and dirty, the rugs were stained and cut up. The Manager himself is completely inappropriate asking for sexual favors. My room at 3 am door was forced open. The sink facet sprayed water everywhere. No coffee for breakfast.

Friends_and_family Family

6/10

Pleasant

14 Jul 2025

Robin

Average

Hotel was average not the cleanest but not the dirtiest. Bit of an order and sheet werent a 100% clean. But it was a comfy bed for a Family trip to Hershey Park. Was a bit of a drive.

Friends_and_family Family

2/10

Poor

13 Jul 2025

Danielle

My family & I stayed for a total of 4 days/3 nights. In that time, not a single day was our room serviced. No clean towels, no trash collection, & no making of the beds despite being out of the room no later than 9AM. Our second night there, my husband went down to the desk to request an additional set of towels to which the desk person said we would have had to request them in the morning???

Friends_and_family Family

8/10

Excellent

08 Jul 2025

Tiffany

The beds were comfortable. A light was out over the vanity, the hair dryer was falling off the wall, the shower had no water pressure and was scolding hot, the breakfast was decent 2 out of 4 days (got down 1 morning at 8 a.m. and the sausage & eggs were cold and waffle irons were off), and I asked the front desk for 3 fresh towels and they only had 1. Maybe it was just a rough week, but was definitely lacking in a few areas.

Leisure Family

8/10

Excellent

08 Jul 2025

Henry

Everything went good, would stay here again

2/10

Poor

06 Jul 2025

Justin

Don't waste your money and time. Worst stay I've ever had. I will not be back.

Business_and_leisure Family_with_children

2/10

Poor

06 Jul 2025

Justin

I arrived at the hotel with 5 children and my wife and I and from the beginning it was horrible. The room had a very musky smell to it and it resembled cat urine but we proceeded to stay anyway and just sprayed air freshner due to being exhausted from traveling from Arizona to Pennsylvania. The next morning we begin to leave and go to my vehicle and laying on the ground is a heroin needle in plain sight. I proceed to safely pick it up and take it to the front desk and tell them the situation and they act as if it's nothing no sorry or anything said. Now mind you im here for a week which I paid months in advance. So after said incident we move on with our plans. We return and want to take showers and ask for enough towel and washrags for 7 ppl. The tell me they can not provide that many things and each room only has an assigned number of both. So I now have to go purchase my own items from their local store so my family can shower. JUST RIDICULOUS!!!!! Now it's the next morning and breakfast which is included in my reservation I ask for orange juice because they were out. I give the guy the container and go outside to get a few things out of my vehicle and make a call. I come back and ask for the orange juice and they tell me it's too late for me to get it because it was past breakfast time. Lol talk about a joke. So after my personal experience I would not stay here. There's plenty of other hotels in the same area save your money and some nonsense on your vacation.

Business_and_leisure Family_with_children

4/10

Poor

04 Jul 2025

Eileen

Staff was nice & friendly but the place needs A LOT of work. First room had a bad mold smell, bathroom light made a loud sound and the door lock bolt was busted off the door. They did move us to a different room. Key didn't work sometimes and the next customer they put right in the first room we just left. The second room was better and we did stay,but don't think its the best place to bring your family Will not be returning there. Again staff was friendly just the place needs work.

Leisure Family

4/10

Poor

28 Jun 2025

Nirav

Tv not working
Give me refund

Leisure

6/10

Pleasant

27 Jun 2025

Timothy

Hotel is vey outdated. Second for had food/incense smell and first non smoking room had major smoke smell. 2nd room had keypad on back of door not attached. Towels were very thin and stained. The staff was very pleasant and accommodating.

Leisure Family

10/10

Exceptional

27 Jun 2025

Amy

We had a great stay staff was helpful definitely would go again to the area.

Leisure Family_with_children

6/10

Pleasant

23 Jun 2025

Steven

Bathroom not very clean. Hair in the shower from previous guest.

Business Self

2/10

Poor

22 Jun 2025

Taylor

Absolutely worst experience. Check in was fine. But the guests staying there were horrible. Kids running around slamming doors all night every 10 mins. Didn’t get any sleep that night and we had an important event that next day. Never staying here again.

Business_and_leisure Friends

2/10

Poor

20 Jun 2025

Christopher

Flies in the room. Little tiny ones that live in dirty drain pipes. Squadron of them flew out when I ran the water. Boiling wster fixed the problem. When informed the manager's response was negative indifference. Flies in halls, place is dirty, avoid at all costs.

Business_and_leisure Self

2/10

Poor

16 Jun 2025

Brent

The property was dirty. Hairballs and food crumbs on the night stand. We could not stay there. We are supposed to get a refund through Expedia and have not seen it yet.

Leisure Family

4/10

Poor

15 Jun 2025

Johnny

We stayed for 3 nights, no room service period. It was a cheap hotel so shouldnt expect too much. Breakfast was basic. Pool was out of order, sink was clogged. Aged decor.

Pet

8/10

Excellent

15 Jun 2025

Carl

Convenient location. Looked sketchy at first. Parking lot is in need of some work

Leisure Friends

6/10

Pleasant

14 Jun 2025

chris

Pool was greener than the yard... according to desk clerk happened quickly... leads me to believe they are not maintaining PH levels correctly...so paid for hotel with pool.. but alas...no pool...should warn bookers of issues..

Friends_and_family Family

8/10

Excellent

14 Jun 2025

Efrain Alvarez

.

Friends_and_family Family

6/10

Pleasant

14 Jun 2025

frances c.

The room was clean, and the pet area was nice. Our room had extreme claw make on the bathroom door, the tub drain was badly rusted and the shower curtain had not been washed in a very long time. I had booked a king room and told them I had a dog. When we arrived they told me there were no dog rooms on the first floor with a king bed. They gave us two fulls.

Leisure Pet

4/10

Poor

08 Jun 2025

Erich

Mini fridge did work went to talk to the front desk because we brought a bunch of food he said he couldn’t help me and there’s nothing he can do went back up discovered that the room was completely dirty unclean tub, unmade bed and vacuumed room. The room next-door had kids running up and down the hallway at 1030 PM banging on walls after all of a sudden there is another room available with these complaints.

Friends

6/10

Pleasant

01 Jun 2025

Donald

Luke warm shower,staff wasn't very attentive to use when we checked out. It's a reasonable price for a stop through.

Leisure Partner

4/10

Poor

24 May 2025

Nicole

We had no hot water & cold water was rusty. Bathroom was dirty.

8/10

Excellent

23 May 2025

Nirav

Not clean bath tub and very dirty washrooms

Leisure Family

10/10

Exceptional

19 May 2025

Rose

Loved my stay here, kept to myself except saying hello to the awesome kind friendly staff❣️The price is right the people are good! Thank you so much for being kind! Ask Siri for Gabe’s from here! It will take you over mountains for beautiful view!

Business Self

10/10

Exceptional

18 May 2025

Shellie

Excellent

Excellent nice pool too

Friends_and_family Family

6/10

Pleasant

11 May 2025

Kathleen

Location is great. Conveniently located. Price is great. Included breakfast was just ok. Thankfully there was a McD's right next door.

Leisure

10/10

Exceptional

07 May 2025

Lin

Es un arra auper tranquila

Leisure Family

10/10

Exceptional

07 May 2025

sharon

Nice place pet friendly

Leisure Partner

2/10

Poor

06 May 2025

Barry

Filthy smelly disgusting hotel. Left before we got settled

Leisure

10/10

Exceptional

05 May 2025

Carlos

Friendly and good people
The bed was comfortable and the pillows too
The pool was little cold
The front desk help me yesterday because my door key wasn’t working me and my mom went to the front desk and they fix it
The breakfast was very good and they need to change everyday different food.
My rating is 10/10

Leisure Pet

6/10

Pleasant

04 May 2025

Katrina

Location is great, rooms had rust around the tub drain. Cracks in shower, no extra blanket in room.

Leisure Family

2/10

Poor

28 Apr 2025

Adam

Not so good.

Our second stay here and if was just as bad as the first.
The room wasn't very clean, with black mold in the shower. The water temp was luke warm at best making for unpleasant bathing.
The automated sprinkler system had a cup over it. The bed frame had metal sticking out to catch your ankle if you were not careful.
No house keeping service, which ment no fresh towel, so you end up with wet floor mats and damp towels.

Friends_and_family Family

6/10

Pleasant

27 Apr 2025

Mary

The staff very accommodating but since I do not hear well the language difference made it hard for me to understand. That’s on me not them. The first night I slept well but the second night it was very noisy with some of the guest being a bit to loud for me.

Leisure Pet

8/10

Excellent

27 Apr 2025

Tina

To much noise after midnight...property itself was good

10/10

Exceptional

26 Apr 2025

Dale

This property is an excellent value. The breakfast selection was sparse. However, there is a McDonalds only 50 yards away.

Business_and_leisure Self

10/10

Exceptional

21 Apr 2025

sharon

nice room laundry room in hotel close to interstate 81 and 78

Leisure Pet

10/10

Exceptional

19 Apr 2025

sharon

friendly staff decent breakfast nice size room

Leisure Pet

10/10

Exceptional

08 Apr 2025

sharon

awesome place to stay

Leisure Partner

10/10

Exceptional

08 Apr 2025

sharon

awesome place to stay

Leisure Partner

6/10

Pleasant

30 Mar 2025

King

Good other then the shower

Leisure Self

4/10

Poor

15 Mar 2025

Veera

Bathroom definitely needs remodel. Shower is not good. No temperature controls, tv not working, breakfast better not to talk about it.

Business Self

4/10

Poor

12 Mar 2025

Ron

Not good

The guy at the desk tried to claim that my payment hadn't gone through and that I was obviously using one of those prepaid cards. He was very insistent o me paying again until I picked up my phone to call my wife so she could bring in proof of payment. Plus he never had me sign anything. That all seemed sketchy.
The bath tub had actual rust in it, the TP holder was rusty and dirty and some mildew in the tub area. The pillows we like the size of thow pillows. I have photos but cant seem to load them.
The breakfast was way less than its ever been in the past. No muffins or bagels, etc. (We've stayed here many time's over the years).
After arriving home we discovered scratches on my car that were clearly intentional (not that can prove it happened there).
Overall, very unhappy with how the hotel has gone downhill.

Partner