Name: Quality Inn Midway
Address: 41 Diner Road, Bethel, 19507, US

8/10

Excellent

26 Jul 2026

Amanda

Staff was helpful, pool was fine, for the price this is definitely where I'm going to go every time I'm going to Hershey Park!

6/10

Pleasant

25 Jul 2026

CINDY

The price was good. We were about 25 minutes away from wedding venue. But it turned out ok..

8/10

Excellent

22 Jul 2026

Jane

Fine

2/10

Poor

21 Jul 2026

Mary-Kate

We booked and had to move tbe date and they were very unhelpful and kept the money we pa

6/10

Pleasant

21 Jul 2026

Sandra

Room and facility were clean and breakfast was good. However no hot water for the showers (lukewarm at best) and beds were uncomfortable.

Partner

2/10

Poor

15 Jul 2026

Gary

Liked nothing! The air conditioning was barely working, Warm room. The toilet had brown stains in the bowl. The shower should be replaced. Not working well. The dresser was old and looked like they got it out of the dump. Wood was chewed up. Sorry for the bad review but they wanted to know, so, I gave my honest review.

6/10

Pleasant

12 Jul 2026

Joey

The place needs a makeover but our room was very clean. breakfast was warm and has good variety, notihng in our room was broken. The AC was having issues during our stay. The staff was mild mannered, nothing of particular now either way. For the price, this was great.

Business

6/10

Pleasant

11 Jul 2026

Ruth

The room and halls were clean. Pool was off limits for maintenance. Juice machine was out of order; fruit punch was offered in a pitcher (why not a carton of orange juice or a bottle of apple juice?). Motel sits just off an interstate, so traffic noises were heard all night (I did not mind that).
When I arrived at 2:30 the front desk said \"You're early!\" But my room WAS available. Staff could have just checked without scolding me.
Parking was ample. A diner was nearby for a lovely breakfast. A BBQ restaurant was within a short drive and it was terrific!

Partner

2/10

Poor

10 Jul 2026

Arpit

Extremely bad staff. Yelling at their customers for no reason. Very unsafe place to stay

Family_with_children

10/10

Exceptional

07 Jul 2026

Lisa

The room was clean and inviting, staff was professional and personable. Safe and welll-lit parking. Comprehensive breakfast.

Self

4/10

Poor

06 Jul 2026

Melanie

Room was shabby but mostly clean. Could not get more than a luke warm shower. Breakfast was meager and the microwave in the breakfast area did not work. Coffee urn was empty.
Won't stay here again.

Friends

2/10

Poor

06 Jul 2026

Krupesh

My stay at Quality Inn Midway, PA, was quite disappointing. I booked my reservation through Expedia, and when I noticed the charges were higher than expected, I politely asked the front desk for clarification.

The front desk employee mentioned that Deb, the manager, would be able to help. When she arrived, I greeted her and asked about the charges calmly. Instead of explaining the situation professionally, she responded rudely, saying something like, “I don’t know what number Expedia gave you. In my system, it shows this, so I charged you this.” Her attitude made me feel like my concerns didn’t matter, and the interaction was very disappointing.

The room itself also had several issues. The toilet was in poor condition, and the room key kept stopping working. Every time I left the hotel and came back, I had to return to the front desk to have my key reactivated, which was frustrating and inconvenient. It also raised concerns about how well the door lock system was being maintained.

To be fair, I have no complaints about the housekeeping staff. They did a good job keeping the room and bedding clean. My issue is not with the Quality Inn brand as a whole or the housekeeping team, it is with the management and the overall guest experience.

Good customer service starts with management, and unfortunately, my experience with Deb was unprofessional and unwelcoming. Between the poor customer service, and the repeated problems with the room key, I cannot recommend this hotel.

Family

2/10

Poor

05 Jul 2026

HEMAL

Swimming pool is not in service, phone is not working, ac not working, shower head was broken, not sufficient amity were provided. Over all not the standard of quality inn.

Family_with_children

4/10

Poor

05 Jul 2026

Paresh

Pool not working, smoking room allocated to family

Family_with_children

10/10

Exceptional

03 Jul 2026

Connie

Great location for our dog...our room was close to the side door for easy access to a large grassy area. Our pet-friendly room was clean and fresh smelling.

Pet

10/10

Exceptional

30 Jun 2026

Steven

Hotel staff was very helpful and nice, room was clean. No complaints. Will book again in the future

Self

8/10

Excellent

28 Jun 2026

Pragnesh

I don't know why they put coffee machine and water bottles in the washroom. There is no fan in washroom. Clean and good location

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

ALLARKKUMAR

Cleanliness

Partner

4/10

Poor

23 Jun 2026

Marc

Water smelled like metal. Took over a half hour to check in late at night.

4/10

Poor

23 Jun 2026

Joey

The staff were friendly The room was clean.

We had no hot water in our shower. The bed frame was propped up with 3 books. Breakfast was over well before the posted time. The hotel is located directly beside the highway with lots of trucker parking next to it. The check in desk is surrounded by plexiglass. When we arrived, there were 2 police cruisers at the entrance.

Family

6/10

Pleasant

23 Jun 2026

Kevin

Outdated.

8/10

Excellent

21 Jun 2026

Ariel

Good overall. I’d say it’s average and got the job done

Partner

10/10

Exceptional

20 Jun 2026

Tushar

Na

Family_with_children

6/10

Pleasant

19 Jun 2026

Neha

No hot water for shower. It was difficult to have shower. We were only there for one night, was very difficult.

4/10

Poor

18 Jun 2026

WENDY

Not a fan of yellow water and zerooooo hot water for showers! Clerk sent us to second floor for a first floor room even when I questioned that. Screaming kids and hollering adults slamming doors most of the night. Just bad overall. Assuming the overnight attendant was literally snoring on the couch near the lobby as we went in search of the 6am breakfast! Since he was behind the check in counter after that? Yeah clearly an employee! Just not a good experience.

Partner

2/10

Poor

14 Jun 2026

Frank

The staff was nasty,rusty water after a shower I smelled like rust,low water pressure would stay away from this place.

Family_with_children

4/10

Poor

13 Jun 2026

Kimberly

Room was clean but was in disrepair. Nicked furniture, small TV, stained toilet, missing full length mirror. Property not well maintained. Check in staff was not friendly or welcoming. No charging ports for computers,iPads or phones. If you like powered eggs…..and uncomfortable beds, this is for you. Stayed here years ago when it was a Comfort Inn and it was a much better experience. Only reason I gave it a chance under the new Quality Inn name. I don’t think I’ll be back.

Partner

6/10

Pleasant

12 Jun 2026

Mittal

Average property

Family_with_children

2/10

Poor

12 Jun 2026

Joseph

This hotel was run down! Everything was outdated. Our rooms AC was so loud it could not be run at night. The pool was disgusting! Our bed was broken and held up by wooden squares! The water was yellow! You read that right, the water was yellow. The TV was ancient and had pixels out. The towels were not soft. The only reason I am giving this place one star at all is because the most of the staff was excellent! Very friendly! However, you can tell the owner did not want to invest into the property. It is not worth what they charge to stay there. The breakfast is very basic with no milk or chocolate milk. Our keys kept going out and we had to get new ones multiple times. The furniture was warped. This was a nice location, but not worth over $400 for 4 nights. We could have stayed at a much nicer hotel for the price. For a Choice Hotel this was bottom of the barrel.

Partner

10/10

Exceptional

11 Jun 2026

Donna

I cannot state any complaints regarding my one-night stay at your hotel. My room was clean, staff was courteous, breakfast exceeded my expectations and parking was great in a well-lit parking lot. I will be using your hotel again.

Self

8/10

Excellent

09 Jun 2026

Jagdish

It was good for the price.
The place was clean. Rooms were spacious.
Toilet was clean but yellowish and was not going away even after flush.
Breakfast was ok, not much for the vegetarian, wish there was some pastries like muffins, Denis or some thing like that.

6/10

Pleasant

07 Jun 2026

John

The stay was okay. Has a decent breakfast. The staff was friendly. The room was not impressive. The bed was old and the AC was not cold.

Partner

10/10

Exceptional

07 Jun 2026

Manuela

My stay here was great! I was a little nervous looking at other reviews but, the room and amenities were all as described! shower water pressure was good, tv had good channels, wifi great, pool clean, breakfast was good, staff were really nice, and the rooms were bigger than expected! i also enjoyed how close it was the freeway exit and excluded it was from crowded malls/shopping centers. I would definitely stay here again!

Partner

8/10

Excellent

07 Jun 2026

Ann

The hotel is not updated but it is clean. Our room was clean. Bed was okay but the pillows were extremely lumpy. Bathroom products were odd. Bathroom and shower were clean and usable. The water is somewhat disturbing because it turns everything yellow and has a strong iron smell. Breakfast was adequate but attitude of staff was surly, borderline passive/aggressive. Things required constant refilling and drawers were constantly slammed in the process. No drinkable water was provided at breakfast. It was an odd experience compared to most other included breakfasts.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Norman

The rooms were clean. The toilets sytained with iron/hard water. The television screens were tiny and hard to see.

The pool area was disappointing. The floor was filthy. We chose not to swim.

Partner

8/10

Excellent

06 Jun 2026

Dakshesh

,

8/10

Excellent

06 Jun 2026

Archit

Overall experience was good at Quality inn. The breakfast options were good enough. Rooms were clean.

Family_with_children

10/10

Exceptional

01 Jun 2026

Andrew

Comfortable room

2/10

Poor

28 May 2026

Vipulchandra

Broken wooden furniture… carpet smelling so bad , I left hotel next day even thought I have two nights reservation thru Expedia . Then they charge me for one day where as two nights was already paid .. I lost close to $200 on this hotel ..

Family

6/10

Pleasant

26 May 2026

Mukesh kumar

Water in the washroom was colored

Family

10/10

Exceptional

23 May 2026

Prakhar

Great place to stay

Partner

10/10

Exceptional

19 May 2026

Dale

Everything was great

2/10

Poor

17 May 2026

Priscilla

Rusty water...no shower...no tooth brushing

Self

4/10

Poor

17 May 2026

John

no one at desk every time except check in
the key worked once, then I had to go to the desk to have it re-activated--every time
furniture was scratched, torn, shredded, and veneer is peeling off
the dresser is so short I had to look down to see the television
window is plastered with dirt, grass, and other items
outside door has no locks-anyone can walk in
breakfast eggs were microwaved not even warm

Partner

8/10

Excellent

02 May 2026

Yvonne

We chose a room with king size bed, room was large and clean. We also chose this property because it was dog friendly. The only negative was the wifi was not working!

Pet

10/10

Exceptional

27 Apr 2026

Natalie

Peaceful and quiet. Good place to get out of noise. Simple but great staff.

Partner

6/10

Pleasant

26 Apr 2026

Sawyer

This hotel was very dated. It was clean, but furniture was worn, had some scratches etc. The water smelled kind of weird and the bathroom faucet was really hard to turn on. Breakfast was nice and staff was friendly. The hotel was okay, but I would not stay here again.

Friends_and_family Family

4/10

Poor

25 Apr 2026

Patty

The entry lights were out upon arrival, the outdoor trash overflowing. The room was clean, though the mattresses were not the most comfortable. The heating/ac unit didn’t cool the room. The toilet was badly stained. The towels were terrible. Easy location right off the highway, surrounded by farms and the stench of manure. Basic breakfast. Overall, not worth the money for the lack of quality.

Partner

6/10

Pleasant

24 Apr 2026

CHRISTINE

Breakfast was ok. The water in the rooms was rusty as can be.
Consequently the towels looked dingy!

Business

8/10

Excellent

18 Apr 2026

Debra

Far from restaurants

Partner

6/10

Pleasant

18 Apr 2026

Michael

The places was actually very nice, quite and clean except the front desk was not well staffed often having to wait long periods. One man was rude and not helpful when he was there. I admit I was probably not in a good mood after given door key cards that did not work twice.

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Phillip

Breakfast was fresh, juice was sweet. Parking was available. Staff was very accommodating

Friends

8/10

Excellent

09 Apr 2026

Nilay

Good

Family_with_children

10/10

Exceptional

08 Apr 2026

Jessica

Clean, friendly, quiet. Beds could use upgrading.

6/10

Pleasant

07 Apr 2026

Nitin

We were here for a night. Served the purpose

Family

10/10

Exceptional

04 Apr 2026

Kattya

Everything is good

Friends

2/10

Poor

03 Apr 2026

Kalgi

Check in staff was very rude!

Family_with_children

6/10

Pleasant

26 Mar 2026

Curtis

Bed was not at all comfortable, but the breakfast was good, and the breakfast attendant was great.

Partner

8/10

Excellent

25 Mar 2026

Michelle

The hotel is older but clean. It was quiet, too. There's a great Italian place 1/2 min from the hotel but nothing else is around. (I do highly recommend the food at the Italian restaurant, though.) The hotel is very close to the hwy for easy on and off.

Self

2/10

Poor

21 Mar 2026

Bhavin

No shops nearby. Furniture all dated. Bed sheets are old. Coffee maker available but no water to make coffee.

Partner

6/10

Pleasant

15 Mar 2026

MAYUR

There were not many amenities nearby. Our toilet got clogged and had to use facility in the lobby. Hand and Body bar soaps provided in the room and quality of toilet tissue were of cheap quality as a cost saving measure since there's no foam from bath soap in shower - more like a piece of rock nicely wrapped! Breakfast cereals seem to be stocked from a Dollar Store though cereal dispensers had a labels cut out from Kellogg's Cheerios and Fruit loops since Original Cheerios are of round shape but the cereal provided by were smaller round and heart shaped. Night staff on duty is fast asleep since when we needed something from the front desk, we had to literally ring the bell on the counter to wake them up. You get what you pay for. I would rather pay slightly more to stay in a better hotel franchise brand than get 10% discount from Expedia One Key reward.

Family

10/10

Exceptional

08 Mar 2026

Francisco javier

Clean room

10/10

Exceptional

11 Feb 2026

Mary Lynne

Clean Room, Quiet.

Business

10/10

Exceptional

12 Jan 2026

Pamela

Courteous sta

8/10

Excellent

11 Jan 2026

Richard

Convient location

Business

10/10

Exceptional

30 Dec 2025

Dale

Clean room, courteous staff. Couldn’t ask for more

10/10

Exceptional

27 Dec 2025

Barbara

Helpful, courteous staff and clean comfortable room.

Self

10/10

Exceptional

23 Dec 2025

Debbie

The room was very clean! The staff was all very kind and helpful.

Leisure Family

2/10

Poor

21 Dec 2025

Jake

I called four times to let them know that we will be late checking in the first three times the Rude gentleman on the phone just hung the phone up and did not want to hear what I had to say.and told him that we had vehicle issues. It will be doing a late check in. We check in so late at 4 AM in the morning. Had my credit card that I used to make the reservation. The card reservation was made under the same card as the credit card yet they wanted $100 cash because my employee name was not on the Credit card. Even though the name on the credit card and the employee’s name was on the reservations list made by the card holder. They said they were trying to keep theft down. if that’s the case they wouldn’t let them check into the room. Even though my employees name on his company uniform and name, Match the company name on the reservations and credit card. So my guys had to dig out of their pockets $100 Which was very frustrating after spinning 21 hours on the road.

10/10

Exceptional

21 Dec 2025

Lisa

Breakfast was great. It was hot and fresh. Eggs, ham, bacon, potatoes, waffles, bread, bagels. Cereal, yogurt. Juice wasn't that great. Very concentrated. Everything looked clean and the bed was soooo comfortable. Staff were friendly. Parking was great and right off highway. Diner next door, 2 gas stations and an Italian restaurant in close vicinity. Very happy with this stay.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Beth

Excellent staff

Business Partner

10/10

Exceptional

20 Dec 2025

loucrecie

Staff was very nice.

Leisure Family

10/10

Exceptional

15 Dec 2025

Gregory

Room was spotless, staff were all friendly and very helpful. There were plenty delicious choices for breakfast

8/10

Excellent

14 Dec 2025

Ellen

Staff were great!

Leisure Friends

2/10

Poor

14 Dec 2025

Kelli

Brown water

Leisure

10/10

Exceptional

13 Dec 2025

Wendy

Clean, ample breakfast, easy parking.

Friends_and_family Family

8/10

Excellent

12 Dec 2025

Holly

Towels in bathroom need to updated, very worn out & dingy

Leisure Partner

10/10

Exceptional

09 Dec 2025

John

Room was clean
Staff very friendly

Partner

6/10

Pleasant

03 Dec 2025

Alison

Limited breakfast choices, not so tasty, clean room but aged furniture, building exterior walls need a coat of paint. Staff amazing, parking adequate.

Leisure Partner

8/10

Excellent

01 Dec 2025

Dakota

Staff

Business

6/10

Pleasant

30 Nov 2025

Jennifer

This was a lesson in you get what you pay for. I am glad it was only 1 night! The beds were hard, the bathroom was not very clean. The elevator was a little scary! The door did not stop for the luggage cart- my husband had to back it out or the door would have closed on it. Glad it wasn’t the kids. The employees though were very friendly!

Friends_and_family Family

4/10

Poor

30 Nov 2025

Tab

The hotel had no hot water for the first day. They claimed they would refund for inconvenience but only provided lip service. NO REFUND AND NO DOCUMENTATION TO ALLOW ME TO RECEIVE CLAIMED REFUND.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Amy

The room was very clean. The breakfast was great and the guy bringing food out knew my 6 year old son wanted bacon and he brought him a plate as soon as it was done. Everyone was nice and we enjoyed our night.

Leisure Family_with_children

6/10

Pleasant

29 Nov 2025

rebecca

Indoor water was too cold to even use. States has restaurant on site but is next door open very limited hours. Decent hotel for money but have to travel for something to do or place to eat

Leisure Partner

10/10

Exceptional

24 Nov 2025

Dale

Everything..staff…room…everything…excellent.

8/10

Excellent

23 Nov 2025

Diana

Staff was really nice. Great breakfast

Leisure Family

10/10

Exceptional

21 Nov 2025

Lisa

Clean and cozy room.

Friends_and_family Family

8/10

Excellent

20 Nov 2025

David

The room was clean and had everything I needed. They also had a nice breakfast.

The AC unit was noisy, but that’s generally the norm. I was right next to elevator, but I didn’t really hear it.

Leisure Self

10/10

Exceptional

16 Nov 2025

Sharon

The room was clean. Everything worked. Quiet night. Breakfast staff (a man) did an excellent job. Would stay again

8/10

Excellent

08 Nov 2025

Bhavinkumar

Clean room and good staff

Leisure Family_with_children

10/10

Exceptional

05 Nov 2025

Rodd

Clean and comfortable, decent breakfast bar.

4/10

Poor

30 Oct 2025

Judith

Front desk was awesome, check in a breeze. Our room was on the 3rd floor facing the highway. The truck traffic alllllll night long was very loud. Breakfast was adequate, place was clean, however no sleep gets a poor review.

Partner

10/10

Exceptional

28 Oct 2025

Michelle

Did not want to drive home from Big Show and booked a room very late, after 11pm. Hotel was about 20 minutes away from the baseball fields. Room was very clean, shampoo and conditioner provided in the bathroom, and all of us slept a full 8 hours in our comfy beds. The hot breakfast was very good and included make-your-own mini waffles, eggs, bacon, sausage, cereals, bagels, English muffins, and sausage gravy. The boys swam for a couple hours in the morning at the indoor pool before we left. Glad we stayed!

Leisure Family_with_children

8/10

Excellent

27 Oct 2025

Marlene

Was nice, just the pool the water looks dirty and so so cold

Friends_and_family Family

6/10

Pleasant

27 Oct 2025

brenda

The room was clean and the bed was comfortable BUT, the thermostat didn’t work. The temp was set for 72 degrees but it was so cold in there that our noses were running. The heater finally started to blow hot air after I set the temp to 80. Also, the shower water was tepid at best.

Business

8/10

Excellent

20 Oct 2025

Karen

Great that it was almost literally on top of my destination. Also nice that there was a gas station immediately next door. Right off the highway exit, so could not be more convenient. Great to have in-room coffee, as I had to be up on the road at 3AM. And appreciated the hot breakfast the day before (starts at 6AM) Sausage & Eggs was a great option. Area is a bit isolated - nothing else around but two gas stations and a truck-stop type restaurant, but that also makes it feel fairly safe. Well lighted parking area, etc. Would stay again!

Leisure Self

8/10

Excellent

18 Oct 2025

Christiana

Good

Family

2/10

Poor

13 Oct 2025

Steven

Hotel is completely outdated. The shower made a whistling noise when you took a shower, the water has rust in it. My daughter and her friend got in the pool and they did a back wash and the pool filled with orange rust and the lady told us “oh it’s just rust you’ll be okay” well that’s not okay because that night my daughter and her friend had a rash and could barely sleep. The whole hotel needs an update! I wasn’t very happy and didn’t get barely any sleep all weekend

Leisure Family_with_children

10/10

Exceptional

12 Oct 2025

David

10/10. Will stay again.

delicious breakfast, room was super clean, staff was so helpful and friendly, and the pool was also perfect! we were pleasantly surprised as we did not have high expectations for a hotel in the middle of nowhere. this was one of the nicest hotels we've stayed at.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Tiffany

It was ok.

Friends_and_family Family