Name: Pytloun City Boutique Self Check-in Hotel
Address: Rumunská, 655/9, Liberec, 46001, CZ

10/10

Exceptional

29 May 2026

Petr

Amazing hotel near center

Self

10/10

Exceptional

11 May 2026

Peter

A fantastic stay at Pytloun Hotel. Very comfortable room, well appointed, and even a teddy bear. Breakfast included a wide selection of all the usual favourites served in a nice restaurant. Friendly staff.

Self

6/10

Pleasant

28 Nov 2025

Juraj

The self check-in system does not work at all and be ready for long process and phone calls.
I have been there last year and it did not change at all .
I do not want that experience anymore. So, I will not stay there anymore . I do understand their step, but do not accept their solution.

Business

10/10

Exceptional

30 May 2025

PETR

Fantastic accomodation in city center

Business

8/10

Excellent

19 May 2025

Maria

Nice location.

Business Self

2/10

Poor

03 Sep 2024

ivan

just location

Business Self

8/10

Excellent

14 Aug 2024

Ulrike

Beautiful roof terrace to enjoy breakfast

10/10

Exceptional

13 Aug 2024

Petr

Cool design of rooms, beautiful view from our room to the Jested mountain, and good breakfast. Very pleasant staff. The only issue I had, was the check in: it wasn't clear until when is the reception open. Downloading yet another app and filling forms with information I already have in my Expedia profile, while waiting on a very hot lobby was a bit annoying.

Leisure Partner

6/10

Pleasant

16 Jul 2024

yoram

Not recommended for those who do not travel in Lib

We stayed at this hotel for one night, at check-in we were specifically told that if we arrive late and leave the hotel before eight in the morning we do not pay for parking on the road in front of the hotel behind the blue line, we did so and received a report from the police. It is very unfortunate that they misled us and caused us heartache and an unnecessary and expensive financial report

Partner

6/10

Pleasant

05 Jul 2024

Eun Hee

There was nothing must around the property.

Business Self

10/10

Exceptional

22 Jan 2024

David

we will be happy to return

Amazing service from lady on reception. Great job.

Partner

8/10

Excellent

14 Nov 2023

Patrick

I enjoyed my 3-night stay.

Business

10/10

Exceptional

10 Jul 2023

Margaret

Security

Business_and_leisure Self

10/10

Exceptional

06 Jul 2023

marcella

The hotel is nice, clean and modern. Personal were very friendly and professional. The breakfast was just ok. Only one cons… they need upgrade the towels… very poor quality and old but clean. I would come back.

Leisure Family

10/10

Exceptional

05 Jul 2023

Carlo

It was just perfect in all aspects

10/10

Exceptional

30 Jun 2023

marcella

Very nice, clean hotel with absolutely friendly stuff. Really enjoyed the staying at this hotel.

Leisure Family

8/10

Excellent

09 May 2023

Vijendra

Nice and clean rooms and friendly staff--- good costumer service

Leisure Self

10/10

Exceptional

28 Jul 2022

Cathleen

My favorite hotel in Liberec!

I often come to Liberec for work, and I always try to stay in this hotel. The rooms are comfortable with great amenities, and the staff is very professional and helpful. I like the breakfast spread, which can be eaten out on the patio weather allowing. The location is optimal for transportation in and beyond Liberec, and it is near some good restaurants and the shopping mall. Not all hotels in Czech Republic have air-conditioning, but this hotel does and I greatly appreciated it during the July heat. I left some things by accident in my room, and the manager kindly arranged for them to be kept safely for me until I could pick them up. I'll be back!!!

Self

10/10

Exceptional

20 Oct 2021

Frank

Clean, efficient property. Excellent location. Breakfast very good as well.

Business_and_leisure

8/10

Excellent

19 Aug 2021

Colin

Nice hotel

Nice hotel, all good. Limited parking spaces.

Business

8/10

Excellent

11 Aug 2020

Wieslawa

Ok hotel in central location

The hotel is in central location of Liberec. Due to covid19 reception was closed and no much options in the bar. Breakfast was basic and I had to ask to bring several items which wasnt there (bread, tea, etc) some staff wasnt really nice. When we arrived on first day the girl was very helpful and recommended us some places to visit.
Room was spacious with comfy bed. We had a terrace but view over the buildings so not very nice plus there is no light so not much for usage.

Partner

8/10

Excellent

02 Jan 2020

Verified traveler

It was great that we had a top floor room, nice view and overall pleasant experience. For the time we got there, and for the fact that no one else was there, I would have expected earlier, 1 hour, to be offered, however we were advised that check in was not able. Otherwise, we liked the experience.

Leisure Family_with_children

10/10

Exceptional

31 Oct 2019

Pavel

Great stay

Great location, nice and clean room

Business

10/10

Exceptional

11 Oct 2019

JUAN FERNANDO

Excellent stay

We loved this hotel, very modern, clean and right in the city centre! Excellent amenities, attentive and friendly staff, good breakfast too, would definitely stay there again!
The only slightly awkward thing was the lack of a door or curtain on the bath/shower, made showering a bit messy. Parking was pricey but reasonable for the city centre, seems to be limited during weekdays but stayed there for a weekend so it wasn’t a problem for us.

Partner

10/10

Exceptional

28 May 2019

Verified traveler

Scenic Liberec

Spacious room with great sunset, easy connect wifi, good selection pillow, coffee maker, & full breakfast. At 6th floor, water pressure at shower was a bit weak.

10/10

Exceptional

29 Mar 2019

Cathleen

I'd stay here again.

Good location not far from the magnificent Vienna City Hall and an underground train stop. Lots of interesting restaurants in the neighborhood (Indian, Peruvian, and Italian food). Sound-proof rooms and I slept soundly. Small space, but well organized and designed. Big breakfast spread with good coffee. Good wifi! I'd stay here again!

10/10

Exceptional

13 Feb 2019

Pavel

Good stay

Good stay

8/10

Excellent

12 Feb 2019

Verified traveler

Totally good stay for me

Cleanliness of room and hotel is good.
The parking garage is low capacity. It is shared with another companies and I took 20 minutes to find free space.
The location is very good, close to the center.
Wifi conncection is not stable. Maybe it depends on the time.

6/10

Pleasant

27 Dec 2018

GTHDAB

We arrived 1 hour early so we were not permitted to immediately check-in. The restaurant was closed so we could not use the hotel toilet. And there was no public toilet in the building! The walls are paper thin. We could hear the couple in the room below us having sex. It was like being in a hotel that rents out rooms by the hour.

Leisure Family

10/10

Exceptional

25 Oct 2018

Cathleen

A favorite of mine!

I travel to Liberec at least once per year and always prefer to stay here. Rooms are very thoughtfully arranged and equipped. Great breakfast and super location. There was a problem with the lock on my door, but the woman who came on behind the desk after 6 pm was very kind and quickly cared for the matter. I will happily stay here again!

10/10

Exceptional

15 Aug 2018

Verified traveler

Breakfast terrace with Mountain View.

Breakfast on terrace with mountain view of Jested was fantastic. Local area a bit noisy at night, but windows had good seal. Water pressure could be improved.

10/10

Exceptional

20 May 2018

Milan

very convenient, affordable and comfortable option for stay in Liberec. Breakfast offers lots of selections. Rooms (not as usually) combine practical view and design - first time I have seen outlets/connections for HDMI, USB and audio jack at the bedside to conveniently connect own appliances to the TV set. The history of the chain owner is as well very impressive.

10/10

Exceptional

04 Apr 2018

Alex

Nice modern central hotel

Spent four nights here in February, and was very impressed. A nice modern hotel in the centre of Liberec so within walking distance of restaurants and shops. Great area for skiing and walking, only an hour's drive from Prague. No lift to top floor though, which was a bit of a pain with a heavy suitcase. Restaurant had limited selection for a vegan, and closed half way through my stay for refurbishment. Hotel parking expensive so parked on street some distance away. Slightly noisy from trams and neighbouring rooms as walls thin. Some minor design faults in the room but overall very clean, comfortable and high quality. Good breakfast selection.

8/10

Excellent

20 Feb 2018

Verified traveler

Pleasant stay

Very handy for town centre. Very good breakfast. Comfy bed and lots of pillows to choose from.

6/10

Pleasant

22 Sep 2017

Verified traveler

Check in difficulties.

Had problems accepting our credit cards.
Several issues and ended up paying cash.
Still puzzled why..! ?

8/10

Excellent

16 Aug 2016

Cory

Nice hotel in the center of town, close to the shopping centers and restaurants. Nice view from our room.

Family

10/10

Exceptional

30 Jul 2016

John

The best Hotel in Liberec!!!!

We LOVED this Hotel!!
Our room was perfect.
Comfortable bed,great air conditioning,well thought out amenities,such as ironing board,iron,tea/coffee making facilities/clothes drying line in the bathroom.
Great food in their restaurant,plus great views from their wonderful roof terrace.
Attentive staff..excellent underground,fully monitored,car park...fantastic location..
We LOVED this Hotel

Partner

10/10

Exceptional

04 Nov 2015

Verified traveler

Comfortable rooms

The hotel lacks \"facilities\" but provides extremely comfortable
rooms that I'd rate as 5*
The breakfast restaurant struggles to cope at peak times

8/10

Excellent

26 Aug 2015

Verified traveler

Nice hotel with a small customer service \"but\"

We had a lovely room at the hotel, clean and pleasing with a nice view. We enjoyed the stay at max. The only thing was the customer service at the hotel. We didn't felt very welcome at the reception, the staff was slow with not willing approach.

Generally, the hotel was great, nice place, excellent cleaniness and room comfort, just the 4* hotel service (reception, restaurant) should be better.

8/10

Excellent

14 Apr 2015

Amy

Nice Stay

We were there for a business trip. We like staying in this hotel, because it gives us easy access to everything. We really like the little Italian restaurant in the hotel. The food is good and the prices are reasonable. The hotel is good value for the money.

10/10

Exceptional

24 Feb 2015

Kristiano

Superb Central Hotel

From start to finish, I cannot recommend this hotel enough. Lovely, friendly staff at the desk, immaculate room and fantastic food. What more could I want.

8/10

Excellent

10 Jan 2015

Roman

Car park issues.

Lovely hotel and very good good services in general.

Unfortunately parking is limited and not guaranteed if you need.

A True **** start hotel in The reception should have car registration of all parked guessed and thier contacts. As some cars blocked two parking spaces and receptionist should have means to sort it out.

Partner

10/10

Exceptional

30 Sep 2014

Jen

Fantastic Hotel

A very comfortable hotel in a very central location in Liberec. I was very impressed with the style and comfort - good desk space, wifi worked without any issues and shower room was clean and smart. I didn't have breakfast in the hotel. Staff were freiendly and helpful.

8/10

Excellent

27 Aug 2014

Noel

Family vacation

The room was very clean and spacious for a family of 4. The room was also quiet. The hotel was in a great location. I wish there had been heavy curtains to block sunlight early in the morning. Parking was limited to just a few spaces and one night we could find any.

Family

8/10

Excellent

19 Jun 2014

Verified traveler

Great for short stay

There is a parking garage attached to the hotel but there are only certain spots available to guests, on the main and lower floors. Only some spots are 0-24 hours and some are only good to 7:30 am. Next, reception was friendly and helpful. We had rm 502 which faces the back of the property. Not the best view it did have a really nice, private terrace with 2 chairs and a little table. It was nice and quiet. The room we booked was a Deluxe Double, and it was pretty small. But as were were just there for one night it was fine. The bathroom has a nice jacuzzi tub with a centre drain, but it's pretty small for 2 taller people. My chief complaint was the towels; they were rather small and of cheaper quality ...a small detail but I thought it was a strange thing to skimp on when they are going for the boutique feel. There was also no bathrobes, which we were expecting based on the room description. There is a digital cable box for some premium channels and channels in other languages. The room had a window that opened, and of course the terrace door. There was functional A/C as well but it was noisy. Last ...the bed. Very comfortable with lots of pillows. But as is typical in this part of Europe, the bed is 2 twins pushed together with 2 individual duvets. The hotel allows dogs, and it's located just a few minutes walk from the city's main centre area. There is a mall nearby with a Billa grocery store. Overall, a very good choice in Liberec.

Partner

10/10

Exceptional

08 Jun 2014

BeachBoy

Nicest hôtel in Liberec

I have stayed at the Radnice previously and seen other hotels in Liberec and this one is the only one that is \"modern\". It is very clean and the location is perfect (although Liberec is very small).Only downsides are: - rooms does not have good soundproofing so you can hear hallway / other rooms noises. - breakfast is minimal, there is a small buffet and some a la carte plates but quite basic.

10/10

Exceptional

02 Jun 2014

john

Nice hotel, close to the center

Nice and design hotel with italian restaurant and large terrace

10/10

Exceptional

04 Oct 2013

Cate

Would stay here again

My room was excellent! I had a great rate, but even at twice the prices my room would have been excellent. Loved the jets in the bathtub and the breakfast! I did have to search a bit for the coffee-maker, but found it in a drawer. Really a great job of putting together this hotel in Liberec! I'll stay here again if I travel to Liberec again.

10/10

Exceptional

16 Jul 2013

Ben

Great comfort at a great price

Staff was super friendly, helped me store my bike in their secure ski/bike room. Breakfast was a good deal for only 6eur, staff was great there too in preparing eggs and fresh coffee. If you want a more comfortable room at a great place, this is a good place to do it.

6/10

Pleasant

02 Feb 2026

henrik

Dårlig informasjon i forhold til parkering. Lite rom

6/10

Pleasant

04 Aug 2025

Mads

Vær forberedt på selv at finde ud af det meste...

Fin morgenmadsbuffet. Venligt og rigeligt servicepersonale inde på hotellet (ingen reception, men en vagt i lobbyen). Udmærket seng - til gengæld var der ikke gjort rent under den. I dagtimerne (8-20) infernalsk støj fra noget, der kunne være en borehammer, under hele opholdet (juli 2025). Mangelfuld information fra hotellet før ankomst - der kunne let laves en bedre vejledning vedr. digital check-in og digitale nøgler. Kommunikationen omkring parkering indem ankomst var meget sparsom, både hvad angår beliggenhed og hvordan man skal forholde sig for at få adgang til p-kælderen (spoiler: henvendelse til vagten i bygningen, enten personligt el. ved tryk på knap ved indkørselsbommen). Under opholdet ingen problemer med ind- og udkørsel - muligvis kamerastyret, men hvorfor virkede det så ikke ved ankomst, når nummerpladen var registreret ved bookingen?
Alt i alt et ophold, der var acceptabelt, når man lige fik styr på modus operandi, men savnede mere/bedre information og mere komfortable lydforhold.

Partner

8/10

Excellent

10 Jun 2025

markus

Der self-Check-in funktioniert noch nicht so, man braucht Hilfe bei der Eingabe z.B. der PKW Nummer (sonst kein Parkplatz) mir wurde ein falsches Zimmer (ohne Wanne und Balkon) zugewiesen-deshalb ärgerlich, weil du dann doch wieder auf englisch den Mann vom Self-check in anrufen musst, nach 5Minuten hin und her zur selbst Herstellung einer eigenen Zimmerkarte funktionierte es dann doch und ich bekam ein besseres Zimmer, als ich gebucht hatte. Zimmer dann top, Blick auf Liberec auch. Badewanne im Wohnzimmer, toll (gewöhnungsbedürftig) Frühstück gut-Personal freundlich.

Leisure Self

10/10

Exceptional

06 Dec 2024

Verified traveler

Nice stay

We had a nice stay in the Pyloun City Boutique Hotel. Check-in was automatic via a tablet on the 5th floor as we arrived late. We had to pay an additional 2000 CZK as a deposit for the mini bar and possible damage in the room. Our room was on the 6th floor. Unfortunately there were no elevator for the additional floor so we had to carry our suitcase for some stairs. The room was clean and had everything we needed for a short stay. The bathroom construction was a bit unusual as there were a lot of mirrors and the wall had a window through which one could look into the room or the other way around. A roller blind was available for a bit more privacy.

The staff was friendly and understood English well. The breakfast room on the 5th floor was also the reception and had enough diversity food wise.
We enjoyed our stay :)

Friends_and_family Family

8/10

Excellent

04 Dec 2024

Tim

The staff is very friendly and Agatha made my room perfect for my stay. The hotel is amazing with small things like umbrellas in the rooms etc. But the check-Inn is just terrible for a 4 star hotel. Most of the mobile phones are not working to open thd door and the reception is not available most of the time. A 4 star hotel should have a reception open at least from 3 to 10 pm. The mobile and self assistant check-inn is not working at all. This US really sad as the first impression of the hotel is not good even that the hotel is great.

Business Self

10/10

Exceptional

14 Oct 2024

Angelika

Das einzige was uns nicht gefallen hat waren die Parkmöglichkeiten.
Ansonsten war es sehr schön.....

Leisure Partner

6/10

Pleasant

01 Aug 2024

Sami

Hyvällä paikalla, hyvään hintaan

Onnistunut yöpyminen, siisti huone vaikka onkin vähän turistialueen ulkopuolella. Etukäteis check in blutoothien kanssa ei toiminut ja ei saatu edes tervetuliaismaljoja, jotka oli sen tehdessä luvattu. Piti hakea respasta kortti. Ei tuntunut respassa olleen yllättynyt toimimattomuudesta.

Friends_and_family Friends

10/10

Exceptional

17 Jun 2024

Sami

Just perfect!

Service was superb. We had one person who had difficulties to go up to the reception because of the fear of heights and the reception was in the 5th floor (and there was only elevators with glass walls), so they tried to change our reservation to an another hotel, but it was full. Finally we managed to get up to the room and it was perfect. Nice room with balcony and five-star breakfast with sparkling wine was a cherry on top of the cake.

Friends_and_family Friends

4/10

Poor

10 Jun 2024

UFUK

Not worth for

Construction at 07:45 a.m. with lots of noise in the hotel!!! In the city center but in business building. Inexperienced employees

Business

10/10

Exceptional

12 Mar 2024

Steffen

Es war wunderbar und leider nur zu kurz, das Upgrade Zimmer konnte nicht besser sein

Business_and_leisure Partner

10/10

Exceptional

20 Feb 2023

Mirko

Nach unserer Ankunft stellte sich heraus, dass wir ein \"falsches\" Zimmer zugewiessen bekamen.
Nach anfänglichen Schwierigkeiten hat sich dann die Hotelmanagerin sehr nett für uns eingesetzt und uns ein anderes, sogar höherwertiges Zimmer mit Terasse zur Verfügung gestellt.
Nach einer Verletzung beim Ski-Fahren waren die Angestellten und die M;anagerin sehr zuvorkommend, hilfbereit und am Gesundheitszustand interessiert.
Ich kann aus dieser Sicht das Hotel nur empfehlen.

Leisure Family

8/10

Excellent

21 Aug 2022

Rafal

Trochę tak średnio...

Byłem drugi raz w tym hotelu. Niestety nie było nigdzie informacji, że z karty będzie ściągniętą preautoryzacja, w łazience popsuty prysznic, z którego woda leciała na całą łazienkę, suszarka do włosów, która przerywała, pilot od tv działający ze zmiennym szczęściem, porwana firanka, no i dziwny zapach farby wydobywający się z klimatyzacji. Na plus obsługa i śniadanie.

Partner

8/10

Excellent

23 Mar 2022

ondrej

Spatne odhlucnene pokoje. Byla slyset tv z sousednich pokoju.

Partner

8/10

Excellent

30 Dec 2021

Verified traveler

O quarto é muito bom de tamanho, banheiro muito bacana. Extremamente bem localizado.
É ruim não ter restaurante e a acústica é péssima, você ouve os vizinhos de quarto a noite toda.

Partner

10/10

Exceptional

31 Aug 2021

Simona

Na shledanou ...

V hotelu se ubytováváme již několik let, jsme zde velice spokojeni. Líbí se nám poloha hotelu, čistota, možnost parkování. Hotel má velice milý personál. Pokoj nám byl denně uklizen. Měli jsme terasu. Možná bychom uvítali trochu větší výběr na snídani co se týká sladkého pečiva, ale i tak jsme se ráno vydatně nasnídali. Určitě se zase vrátíme ...

Friends_and_family Family

4/10

Poor

07 Jul 2021

Robert

Chtěl jsem zpříjemnit manželce pobyt při přejezdu do Jizerek zastávkou v Liberci volbou čtyřhvězdičkového hotelu. Na Hotels.com jsem si objednal pokoj s whirpoolem. Bohužel jsme dostali pokoj jen se sprchovým koutem s vlasy po předchozích hostech a zcela prázdným minibarem. O nějakém welcome drinku a občerstvení tapas se Vám může jen zdát (nabízí hotel na svém webu).

Friends_and_family Family

6/10

Pleasant

26 Nov 2020

Vladimíra

Původní rezervace byla na jiný hotel z řetězce, během dne jsem byla kontaktována, že je hotel uzavřen a budu přesunuta. Malá nepříjemnost, ale dobrá ... o adresu jsem si musela večer zavolat, protože mi nebyla zaslána, dobrá ... ještě pořád nic se neděje. Než jsem se však stačila ubytovat a přeparkovat auto bylo 19:38 a v restauraci mi číšník sdělil, že objednávky pouze do 19:30. Nechtěla jsem nic komplikovaného. Stačil by salát, omeleta, polévka ... cokoli ... ne! Nezeptal se ani jestli bych nechtěla něco k pití. Chápu, že je to v této chvíli těžké. Ale nejen pro gastronomy a hoteliéry. Jsem obchodní cestující a nepřála bych tuto práci v této chvíli nikomu. S hotely Pytloun v Liberci jsem ani v minulosti neměla moc dobré zkušenosti - většinou se mi zdál personál poněkud nevstřícný ... ale vždycky jsem si říkala, že jsme možná neměli svůj den. Z druhé strany si říkám, hotelů už jsem viděla desítky, takže mohu srovnávat. Prostě příště budu spát jinde...

Business

2/10

Poor

04 Aug 2020

Verified traveler

Einchecken war nicht möglich, Hotel war geschlossen und es wir hatten darüber keinerlei Informationen.

10/10

Exceptional

31 Jul 2020

Pawel

Fantastic stay, great breakfast!

Business

10/10

Exceptional

04 Mar 2020

Dominika

Przytulne pokoje, czyste, wygodne łóżka. Jedyny minus cienkie ściany :)

Partner

6/10

Pleasant

01 Nov 2019

Verified traveler

Sehr gut war: Frühstücksbuffet, zentrale Lage, die Betten die für uns genau richtig waren (nicht zu hart und nicht zu weich) und allgemeine Atmosphäre.
Mangelhaft war: außer Funktion gesetzte Brandschutztüren (Obentürschließer ausgehängt). Weiter ärgerte mich, dass wir für die Minibar die Kreditkarte hinterlegen mussten. Obwohl wir ohnehin keine Minibar nutzen wollten.

Leisure Family

8/10

Excellent

28 Oct 2019

Verified traveler

Für die Generation ,die kein Englisch in der Schule hatte sehr mühevolle Kommunikation.(keiner spricht Deutsch).Frühstück war o.k.,fehlendes wurde schnell nachgefüllt.Abendessen ist im Hotel nicht mehr möglich,aber im Umkreis von 100m 3-4 sehr gute Restaurants.Austattung der Zimmer gut bis sehr gut ,wir hatten ein Zimmer mit Terasse und Sprudelwanne (war sehr angenehm,wenn auch ein bisschen laut)und wenn bei der Zimmerreinigung noch ein Staubtuch dabei gewesen wär, dann wäre es perfekt gewesen.Betten waren auch sehr gut.TV einrichten hat ein bissel gedauert weil in der Anleitung schlecht beschrieben,aber man bekommt es auch hin.Alles in allem können wir das Hotel weiter empfehlen.

Leisure Friends

8/10

Excellent

20 Oct 2019

Verified traveler

Das Hotel sind die 2 obersten Etagen in einem Bürohaus mitten in der Stadt. Trotz moderater Preise kommt ein Hauch von Luxus rüber.Die Aussicht von unserer Terasse ( Zimmer 617 ) auf die belebte Stadt war fantastisch.Ein Parkhaus für 8 € zusätzlich gibt es auch. Bummeln in der schönen belebten Stadt mit vielen Einkaufsmöglichkeiten und gastronomischen Einrichtungen ist in unmittelbarer Nähe möglich.

Leisure Partner

8/10

Excellent

12 Oct 2019

Wolfram

Sehr zentrale Lage. Moderne Ausstattung. Frühstück o.k.
Leider nicht deutschsprachig.
Insgesamt empfehlenswert.

Leisure Partner

8/10

Excellent

08 Oct 2019

Rafal

Wypad na weekend

Cichy hotel w centrum miasta. Blisko na dworzec, do sklepów oraz zoo.

Partner

8/10

Excellent

06 Oct 2019

Jan

Escapade touristique

Hôtel moderne tout confort très bien situé en centre ville, notre chambre donnant en arrière cour était calme, petit déjeuner correct.
Malheureusement la terrasse de l'hôtel était en travaux donc inaccessible. De plus, nous avons eu la désagréable surprise de rentrer un soir et de trouver notre chambre non faite. Après réclamation auprès de la réception, la chambre a été faite, ce qui nous a obligé à ressortir. Pour un hôtel de cette catégorie, c'est dommage!!!
J'attendais de leur part un geste commercial qui n'est pas venu.Par contre le réceptionniste s'est excusé alors qu'il n'y était pour rien. Il y a eu un loupé!!!

Friends_and_family Family