Name: Pullman Dongguan Changan
Address: NO.38 Jinghai Zhong Road,Shatou District,Changan T, 38, Dongguan, 523862, CN

10/10

Exceptional

29 May 2026

Edward

Very clean and the staff was excellent

Self

8/10

Excellent

14 Apr 2026

Franklin

Cindy was great

8/10

Excellent

13 Apr 2025

Robert

Nice rooms, good gym, swimming pool wasn’t open during my stay, not sure why, but it looked ok. The dining room area is nice but food options seemed to be limited for my liking.

Business Self

10/10

Exceptional

19 Jan 2025

Ed

Clean and quiet

Business Self

10/10

Exceptional

15 Oct 2024

Daniel

Great service

Business Partner

10/10

Exceptional

19 Sep 2024

Edward

Great ... just wish pillows were softer, they are on the very firm side

Business

10/10

Exceptional

06 Feb 2024

Ed

Comfortable place to stay, close to many businesses

10/10

Exceptional

21 Nov 2023

jeanney y

This is one of the very few premier hotels in the neighborhood. Besides that food and property, the service is impeccable. Jack, the manager, goes beyond normal service to take care of customers and if it wasn’t for Jack, I would have been really lost in Dongguan. Jack’s service is not limited to the premises but he makes sure you are set off the property too especially if you’re a first time visitor to China. Jack, I really thank you for all you’ve done during my stay on and off the premises. If its your first time in China and Dongguan, don’t look any further and look for Jack during your stay.

Business_and_leisure Self

10/10

Exceptional

31 May 2023

Ed

Clean and great service.

Business

10/10

Exceptional

20 Apr 2023

Leong Sin

the staff service is excellent

Business Partner

10/10

Exceptional

21 Jan 2020

SG

Excellent hotel, several restaurants on the premises

Business Self

8/10

Excellent

14 Jan 2020

Lewis

Decent hotel

Good business hotel, food and service not so great but if you need to be in that area of Dongguan not sure there is much choice

Business

8/10

Excellent

09 Nov 2019

Steve

Stay here, don’t eat here

The room was comfortable and well laid out. WiFi speed was intermittent even at off hours

Front desk service was great but the service in the Japanese restaurant and the bar were horrific. I was the only one in the restaurant with the staff no more than two meters away yet I had to signal them for every bit of service

I ordered grilled cod which came to the table clearly pan fried in butter. The mushroom soup had a large deposit of black pepper at the base of the bowl making it difficult to taste anything except the pepper

The bar beer pours were half foam

Business

10/10

Exceptional

09 Oct 2019

Bo-Yuan

Hotel

Hotel is amazing, but nothing to do around the hotel

4/10

Poor

30 May 2019

Didier

Je ne comprends pas pourquoi cet hôtel nous offre une connexion Internet restrictive. Il y a une lettre dans la chambre qui explique que c'est la loi et le comportement des clients. Je n'ai pas pu faire mon travail de communication pendant mon séjour. J’ai passé trois jours juste avant dans un hôtel du même quartier et il n’y avait aucune connexion restrictive pour Internet. Donc c'est la loi ou ce sont les règles de l'hôtel?

10/10

Exceptional

09 May 2019

Ed

Excellent place to stay in ChangAn Dongguan,

The hotel is clean, staff very friendly and helpful, the breakfast is superb .... very good value for the money ...

10/10

Exceptional

26 Mar 2019

Simon

Highly recommend

convenient location, nice hotel, great service, lovely breakfast, helpful staff

10/10

Exceptional

12 Dec 2018

Verified traveler

Nice hotel..well maintained.Will visit again if i have been to Changan,Donguan

8/10

Excellent

18 Oct 2018

Verified traveler

Ok for business travel

This is a good hotel for the area with very few options in Chang’An. Food quality is only ok, but service is friendly and the rooms are large, well maintained and clean.

8/10

Excellent

29 Jun 2018

Verified traveler

Good business hotel

Unless you are a heavy chain smoker, please select non-smoking floor.
Hotel is located nearby lots of local eating places, with convenient shops nearby also.
Breakfast is decent.
There is a nice Chinese restaurant located within the hotel that is good for dinning with business partner also.

10/10

Exceptional

04 Apr 2018

Verified traveler

Nice hotel in Changan, reasonably priced

For a 5 star hotel, pretty reasonably priced, and you can't go wrong with Pullman. Location is near our business client office, so we might go back here for next visit.

10/10

Exceptional

04 Apr 2018

Verified traveler

Very Nice Hotel in Changan

First time visiting Changan, so we go with Pullman to make sure our stay was outstanding. There were a lot of local hotel brand but we stick with Pullman. Hotel was luxurious, Room was spacious and comfy.

10/10

Exceptional

29 Jan 2018

Weng Lok

Can’t Get Any Better With The Leadership of Kwan

Nothing but wonderful and Fantastic service by all the staff in the hotel
Special mention Mr Richard Kwan went above and beyond to provide the best ever service to me and all my clients and friends
Keep up the great work and definitely be back in a heartbeat

Fantastic and Bravo

10/10

Exceptional

04 Nov 2017

Ed

Nice Hotel

Conveniently located to the businesses that I was interested in .... good facilities ... personnel were very helpful and courtesy ...

8/10

Excellent

29 Oct 2017

Liviu

Nice and clean hotel with great amenities.

With exception of very expensive breakfast for what was offering, the stay was great.

8/10

Excellent

24 Apr 2017

Verified traveler

Location is not great. Great swimming pool, gym, and related facilities. Overall condition and cleanliness of the hotel is excellent.

6/10

Pleasant

29 Aug 2016

AMY

Bad Wifi, Bad food, Great pillows!

Nice hotel, the most AMAZING memory foam pillows and long dome pillows at the bottom of the bed...which I would like to buy (but none available.)
Unfortunately the Wifi was horrible. Even after they came and attached a router in the room, I still could not get a good connection and could not access any images.
The food in Urban Spoon had nothing for the Western customer. I paid a lot for the buffet and could find very little I wanted to eat. Free breakfast buffet the same....

10/10

Exceptional

21 Aug 2016

Alvin Chan

Super Comfortable and Friendly Staff

Awesome stay. Enjoyed the facilities and great staff to assist you. Always look forward to going back to it after each busy day.

10/10

Exceptional

20 Aug 2016

Alvin Chan

Clean, Cosy with Friendly Staff

One of the best Pullman hotels I've stayed in. Rooms are excellent and the service staff are friendly and very helpful. If you are in Changan, this hotel gives you a nice getaway with a lovely pool, gym facilities, spa and massage services. Helps make working with the factories in the day much more comforting, knowing you have this hotel to go back to in the evenings.

10/10

Exceptional

31 Jul 2016

Wing Hong

Great experience to stay in the hotel, convenient of transportation

8/10

Excellent

12 May 2016

Yew

My experience with Pullman Changan, Dongguan

The wifi was slower than I have expected. It will be much better if the speed is faster. Some of the staff are not fluent in English though they are helpful.
I will still stay in the same hotel if I return to Changan.

10/10

Exceptional

29 Nov 2015

Olga

Stay at Pullman

The staff is very friendly and I love that they had western food which is very important to me. They speak English and are very helpful.

Family

8/10

Excellent

07 Nov 2015

Hing Fai

Poor traffic connections

10/10

Exceptional

09 Sep 2015

Marvin

Great overall

Awesome hotel, I was given a box of free moon cakes, too. Just a tag expensive though; can't complaint because of the location.

Partner

10/10

Exceptional

31 Aug 2015

XIAOQIN

It's very remote where the hotel . How far the distance from centre of Chang'An Town. It's very inconvenient.

Family

8/10

Excellent

11 Feb 2015

Jia-Jye

Nice hotel but better education needed for staff

Nice hotel, confi and nice furnitured. However the road construction in front of hotel caused lots of inconvenient to get there; also people at reception didn't show the attitude and overall looking for a nice hotel like this.

Family

8/10

Excellent

29 Jan 2015

Verified traveler

Nice hotel in the industrial area

The hotel itself is great. The sounding area - not so much. Dirty and in the middle of the industrial park. But of course if you are there for the factories nearby, it's a great location.

6/10

Pleasant

01 Nov 2014

SOO SANG

Need improvement

Breakfast is not worth the costs but there are no restaurants nearby. Location is not convenient if you do not have transportation. Need a lot of service improvements to be equivalent to Pullman's service standard.

10/10

Exceptional

23 Oct 2014

J Patterson

Best value \"luxury\" hotel I've found in China

For the price I think you'd be hard-pressed to beat this place. Although we were only actually in the hotel for about 10 hours total, it was nothing short of immaculate. The breakfast was outstanding. Reception and staff were top-notch. Will stay here any time I am in Dongguan.

8/10

Excellent

01 Jun 2014

verna

good value

it's an excellent hotel to stay at if you have business in the surrounding neighborhood. I was able to drive my own car so it wasn't a problem for me. the room was very clean and staff was polite. I only didn't like it in the weekend when the cafeteria was jam packed with tourists. Regular business days it wasn't crowded.

8/10

Excellent

09 May 2014

Jon

Good Quality Hotel

Comfortable stay, good food options, very friendly staff.

8/10

Excellent

23 Apr 2014

Robert`

Nice hotel but your stuck there

Was recommended to stay at this hotel by my host. The hotel is very nice with great rooms and common areas. Buffet breakfast was okay and the level of English was good enough to communicate basic needs. The biggest problem with this hotel is that you're kind of stuck at the hotel unless you have your own means of transport

10/10

Exceptional

14 Mar 2014

orygh

My Foucal Point when in China

Really and truely a great hotel, we travel a lot and there is always new hotels around every corner, but the Pullman at Changan is the one certain choice every time we visit our Guangdong sources. We are truely impressed.

10/10

Exceptional

02 Mar 2014

Ade

Amazing

Love this hotel and I will come back again

8/10

Excellent

19 Jan 2014

rich

Hotel nice food quality poor for Westerners

Nice hotel, modern, good rooms, but nothing special. As is the trend over the last few years, they need to hire a chef that can cook western food. They charge a big premium for their breakfast and dinner buffet, but unless you enjoy traditional chinese food ( I do not), they only thing they do a decent job on is the pizza! Sashimi is also good, but just the salmon. The tuna was a poor grade. discount-level rolls.

8/10

Excellent

13 Dec 2013

MRPMumbai

Excellent choice for good hotel in Industrial Town

The hotel is new - only the second year and as expected the rooms are very spacious, clean, quiet and have all amenities that can be expected at a 4 or 5 star hotel. The area around the hotel has only Chinese options and so the Western Restaurant on the 1st floor was a great boon. The buffet breakfast is excellent. The pizza and pasta for dinner are also excellent.

There is very limited English speaking staff and that can be a problem when talking on phone with housekeeping or room service. However they satisfy any requirements promptly.

The hotel has excellent high speed wi-fi in all areas and rooms with connectivity through Hong Kong server and so able to access Facebook, Twitter and Youtube which is difficult in other hotels in Mainland China.

There is a gym and a pool on the fifth floor with an outdoor garden. The hotel is far away from any tourist places so ideal for only business visits. Hotel is 24 km from Shenzhen Airport. Hotel has bus service to Hong Kong City as well as Hong Kong Airport. Rooms at the end of the corridors on all floors would be quiet.

6/10

Pleasant

15 Oct 2013

Cherry

Gd location! A bit expensive! Rm is very versmall

Gd location! A bit expensive! Rm is very very small

10/10

Exceptional

15 Jun 2013

sy

I liked this hotel very much for it's food both Chinese and the western buffet . the bath room is huge and the bed is very comfortable. the only draw back is a little too far from city center. but I will stay there again the next time in changan town.

Partner

2/10

Poor

11 Jan 2012

Verified traveler

Wrong Hotel Photos and Map

Be Careful! This is not the right map of the hotel and photos on the website. The photos and map are of the the other Pullman Dongguan (Forum) hotel.

6/10

Pleasant

07 Apr 2026

Chun Yin

Ok

10/10

Exceptional

22 Mar 2025

CHIH WEI

都很好

Business

10/10

Exceptional

10 Mar 2025

CHIH WEI

很好

讚

Business

4/10

Poor

25 Jan 2024

Patrik

Bedagat hotel på dåligt läge.

Hotellet saknade värme på rummet. Enda sättet att få upp temperaturen var att stänga av fläkten.
Personalen allmänt dålig på engelska och läget inget att rekommendera.

Business

8/10

Excellent

07 Sep 2023

YI-SHENG

滿意中有遺憾

優點：價格合宜、空間寬敞、地理位置也不錯，周邊尚算便利。缺點：這次住的禁煙客房，居然有濃濃香煙味，前一房客也實在很沒水準，酒店竟也未停租處理。若非考慮同事就住對門房，求便利個人才未要求換房。中國太多禁煙的室內空間居然都還允許抽煙，真的很匪夷所思。另外，電視頻道的畫質根本是爛的一塌糊塗，連早年的VCD品質還不如，不看也罷。

Business

4/10

Poor

26 May 2021

Kwok Keung

Not good, don’t recommend, no fresh air, odd smell

This time, the room is not very good. Indeed, hotel has some maintenance problem. The air con is not very cold. And the whole floor is lack of fresh air. In summer time, this is very unacceptable.

Business

10/10

Exceptional

10 Sep 2020

Kwok Keung

前台有禮貌，

Business

10/10

Exceptional

14 Jan 2020

YIHUI

讚

Business

10/10

Exceptional

11 Jan 2020

Seonghun

조용하고 좋아요.

호텔은 조용하고 좋은데 주변에 위락시설이 없어 차를 타고 나가야함.

Business

10/10

Exceptional

09 Jan 2020

Verified traveler

安靜，房間大且舒適，早餐豐富

Business Self

8/10

Excellent

21 Nov 2019

fiona

Good experience

The location is prefect, nexts to Metro station.
The service is good.

Business

10/10

Exceptional

09 Sep 2019

Yitien

櫃台人員很親切及熱心

東莞很不錯的飯店，櫃台人員很親切及熱心，樓下的SPA按摩不錯，附近即將有輕軌站(走路1~2分鐘)以後應該會更便利

10/10

Exceptional

31 Aug 2019

Ann

Good!

Very good experience to stay on this hotel. Nice staff and service and room. Very enjoy the stay. And will stay in the same hotel next time.

8/10

Excellent

18 Aug 2019

Ursula

In Chang an ein sehr gutes Hotel!

Hotel ist top, Essen ok, Gutes chinesisches Restaurant.

10/10

Exceptional

12 Aug 2019

CHIENHUNG

清理房間的速度很快

8/10

Excellent

24 Jun 2019

Verified traveler

部屋は広く清潔ですごしやすいです。ただホテルで両替できないのが残念。

Business Self

8/10

Excellent

11 Apr 2019

Arthur

周邊正在進行道路工程，交通較為擁塞，但酒店本身非常不錯

8/10

Excellent

22 Feb 2019

CHIN CHIA

The great experience for stay.

The great experience while stay for the business trip. The luxury facility in lobby and room, friendly and warmly stuff, to make you felt comfortable just like stay at home. I also like the breakfast service in the hotel. The excellent choice while need to stay in near, and definitely will choose to stay here again in the next time, highly recommend.

10/10

Exceptional

02 Jan 2019

Cath

Very good service!

8/10

Excellent

29 Oct 2018

Verified traveler

沒有沐足的服務項目..........................................

8/10

Excellent

22 Oct 2018

Verified traveler

VIVO / OPPO 비즈니스 출장에 적합

10/10

Exceptional

01 Oct 2018

K Hoikkala

Clean, comfortable and warm hotel！

Every time when I’m going to dongguan, I will stay in this hotel,The hotel is convenient to ours factory in China. The hotel is clean and comfortable, The staff are very nice and make me feel at home every time.....!

8/10

Excellent

12 Aug 2018

Boon chei

很舒服的旅店

除了wifi,什么都好. 下次入住要是wifi还很差，那将是我最后一次入住，wifi很重要，因为需要办公
早餐也很丰富，中餐厅的料理也很好, 其他料理下次再试

8/10

Excellent

04 Aug 2018

yu ling

CP值高

CP值高