BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.0/10Excellent41 Reviews
Cleanliness7.8/10 7.8
Service8.2/10 8.2
Comfort8.2/10 8.2
Condition7.8/10 7.8
Neighborhood9.0/10 9.0
Amenities8.0/10 8.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Spa & Wellness Hotel Diament Ustron
This attractive, family-friendly hotel is located in the health and wellness resort town of Ustroń-Zawodzie, just a five-minute drive from the city centre and the train station.
The hotel is surrounded by a leafy, green area with miles of hiking trials, and the Rownica and Czantoria mountains are nearby, making this an ideal place for a relaxing retreat from city life. The hotel also has a conference and training centre to accommodate up to 200 guests.
The spacious and comfortable rooms offer a wide range of handy modern amenities such as wireless internet access, and guests can savour healthy, modern dishes in the onsite restaurant, which also offers an excellent children's menu with healthy alternatives for children.
Additionally, the hotel boasts an expansive spa and wellness centre with indoor pool, hot tub, saunas and a range of massages and beauty treatments, all for a totally relaxing holiday in the countryside.
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With a stay at Spa & Wellness Hotel Diament Ustron in Ustron, you'll be in the mountains, just a 4-minute walk from Pijalnia Wód and 6 minutes by foot from Leśny Park Niespodzianek.
This family-friendly hotel is 1.1 mi (1.7 km) from Dolina Gościradowca Trail and 1.5 mi (2.3 km) from Roman Catholic Church of St. Clement. Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and minibars.
Plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Hotel policies
Professional property host/manager
Pets not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: PLN 6.30 per person, per night
We have included all charges provided to us by the property.
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You need to know
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
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Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Please note guests must provide documentation at check-in showing the age of any children included in the reservation.
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Optional fees
- Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
- Self parking fee: PLN 25 per night
- Crib (infant bed) fee: PLN 19.0 per day
- Rollaway bed fee: PLN 195.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Polish
Nearby attractions
Pijalnia Wód
0.3 km / 0.2 mi
Leśny Park Niespodzianek
0.5 km / 0.3 mi
Dolina Gościradowca Trail
1.1 km / 0.7 mi
Playground at the Amphitheatre
1.7 km / 1 mi
Roman Catholic Church of St. Clement
2 km / 1.2 mi
Kolej linowa na Czantorię
2.4 km / 1.5 mi
Mountain Park Równica
2.5 km / 1.6 mi
Ustron Ski Resort
2.6 km / 1.6 mi
Równica
3.7 km / 2.3 mi
Chlebowa Chata
9.2 km / 5.7 mi
Wisle Market Square
9.4 km / 5.8 mi
Andrzej Podzorski Beskid Museum
9.4 km / 5.9 mi
Wisla Ski Resort
9.6 km / 6 mi
Amphitheater Stanislaw Hadyna
9.6 km / 6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2010
- Year of most recent renovation: 2012
- Number of floors (main building): 3
- Single rooms: 10
- Double rooms: 34
- Apartments: 1
- hotel
- American Express
- EC
- Diners Club
- MasterCard
- Visa
Show 67 more facilities & services
- Maestro
- Visa Electrón
- EuroCard
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Golf course
- Ski slopes
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hire
- Room service
- Bicycle hire service
- Babysitting service
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Lift access
- Shop
- Garden
- Terrace
- Bicycle storage
- Sun terrace
- Gym
- Luggage room
- Ski storage
- Library
- Bikes available
- Café
- Bar
- Restaurant
- Conference room
- Meeting room
- Conference hostess
- Business centre
- Indoor freshwater pool: 1
- Children’s swimming area: 1
- Sun loungers
- Children playground
- Kids’ club
- Entertainment programme for children
- Game room
- Sauna
- Massage
- Spa treatments
- Beauty salon
- Spa centre
- Breakfast
- Breakfast buffet
- Breakfast served to the table
- Continental breakfast
- Hot breakfast
- À la carte dinner
- Breakfast and dinner
- Breakfast and lunch
- Vegetarian meal
- Non-smoking establishment
- Aqua fit
- Table tennis
- Fitness
- Cycling / mountain biking
- Billiards
- Badminton
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TRIPLE SUPERIOR ONE BEDROOMTRIPLE • SUPERIOR ONE BEDROOMTPL.B1-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpa & Wellness Hotel Diament Ustron
TRIPLE SUPERIOR ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: TPL.B1-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpa & Wellness Hotel Diament Ustron
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpa & Wellness Hotel Diament Ustron
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM COMFORTFAMILY ROOM • COMFORTFAM.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpa & Wellness Hotel Diament Ustron
FAMILY ROOM COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: FAM.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT MOUNTAIN VIEWAPARTMENT • MOUNTAIN VIEWAPT.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpa & Wellness Hotel Diament Ustron
APARTMENT MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: APT.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 21 m²DBL.ST
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Rollaways on demand, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Smoke detector
- Desk
- Toiletries
- 220V power supply
- Turndown service
- Wake-up service
- Wi-fi
- Welcome pack
Show all 21 amenities
- Satellite TV
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Individually adjustable heating
- Central heating
- Centrally regulated air conditioning
- Carpeted floors
- Mini fridge
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpa & Wellness Hotel Diament Ustron
DOUBLE STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Rollaways on demand, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Smoke detector
- Desk
- Toiletries
- 220V power supply
- Turndown service
- Wake-up service
- Wi-fi
- Welcome pack
- Satellite TV
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Individually adjustable heating
- Central heating
- Centrally regulated air conditioning
- Carpeted floors
- Mini fridge
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEW • 1 Bedroom • 21 m²DBL.VN
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Rollaways on demand, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Bathroom
- Shower
- Hairdryer
- Smoke detector
- Satellite TV
- Welcome pack
- Desk
Show all 23 amenities
- Toiletries
- 220V power supply
- Turndown service
- Direct dial telephone
- TV
- Internet access
- Minibar
- Mini fridge
- Carpeted floors
- Centrally regulated air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Balcony
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpa & Wellness Hotel Diament Ustron
DOUBLE MOUNTAIN VIEW
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Rollaways on demand, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VN
Room amenities
- Wake-up service
- Bathroom
- Shower
- Hairdryer
- Smoke detector
- Satellite TV
- Welcome pack
- Desk
- Toiletries
- 220V power supply
- Turndown service
- Direct dial telephone
- TV
- Internet access
- Minibar
- Mini fridge
- Carpeted floors
- Centrally regulated air conditioning
- Central heating
- Individually adjustable heating
- Safe
- Balcony
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpa & Wellness Hotel Diament Ustron
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpa & Wellness Hotel Diament Ustron
APARTMENT WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpa & Wellness Hotel Diament Ustron
FAMILY ROOM SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: FAM.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpa & Wellness Hotel Diament Ustron
APARTMENT TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Spa & Wellness Hotel Diament Ustron
20
reviews shown
michal
Friendly staff, clean and convenient
Verified traveler
Not worth the money we paid
We had to change our room as we found a cockroach walking on the furniture towards a plate with food. In the next room we found spiders and the sink was cracked. The food and its variety at the breakfast refers to a 3 star hotel. A plus for kids animators
Tomasz
It was nice
Joanna
Very nice place for relaxing, beautiful views
Verified traveler
Would visit it again
Everything was okay expect 2nd day when I went back to my room, it looked like someone was in my room but no room service was done. They did offer an upgrade free of charge after I spoke to them which was nice touch....
Helmut
Alles ziemlich gut!
Wladyslaw
Hotel i obsluga ok.
Piotr
Bardzo fajny hotel również dla rodzin
Bardzo miła oraz sympatyczna obsługa, zawsze gotowa nieść pomoc.
Elzbieta
Świetny hotel w urokliwej okolicy
Świetna obsługa, czyste i ładne pokoje, smaczne śniadania, zadbana i czysta strefa basenowa, piękna okolica. Serdecznie polecam pobyt w hotelu Diament.
Verified traveler
zima
niezłe miejsce, ale zimno w pokoju
Izabela
Fajny hotel
Duży hotel, przyjazny rodzinom z dziećmi, wiele atrakcji dla maluchów. Pary i single mogą trochę być zmęczeni ilością dzieci. Piękna okolica i widoki, myślę że wiosną i latem szczególnie będzie to urokliwe. Niezły basen, małe jakuzzi, dobrze nagrzana sauna.Śniadania typowe, bez rewelacji, ale nie można narzekać. Bardzo dobre dania serwowane w restauracji. Personel się stara i reaguje na uwagi. Minusem jest brak kosmetyków, np.żeul do kąpieli na cały pobyt, a tylko na powitanie, w 4 gwiazdkowym hotelu to dziwne.
Andrzej
Nie przyjeżdżaj przed remontem hotelu **** !!!
Ogólnie pozytywnie. Jedzenie, SPA, basen i fitness club ok, ale stan 4 gwiazdkowej części hotelowej tragiczny. Termostat od kaloryfera odpadł, lampka nocna poraziła mnie prądem, drzwi kabiny prysznicowej ledwo wiszące.
Verified traveler
Tom
Brak klimatyzacji w czterogwiazdkowym hotelu! W pokoju brak husteczek ,a wydawać się mogło że to oczywiste . Szlafroki na basen nie dość że w opłakanym stanie to jeszcze nie można wypożyczyć za kaucją tylko płacisz i to nie tanio. Kto daje te gwiazdki?
Wlodzimierz
ogólnie średnio.
Mam uwagi co do następujących spraw: przy śniadaniu za mało obsługi (nie nadążają), jakuzzi za małe na tak duży hotel, płatny parking przy drodze to porażka, płatne szlafroki to chyba żart.
Dorota
Basen niezbyt duży i bardzo głęboki - na całej powierzchni 166 cm (poza brodzikiem dla dzieci). Długi proces meldowania, doba hotelowa rozpoczyna się o godz. 16:00. Na śniadaniu trudno znaleźć wolny stolik, obsługa nie nadąża z ich sprzątaniem. Sprzątanie pokoju polegało tylko na wyrzuceniu śmieci - nawet łóżka nie zostały zaścielone. Balkon duży ale oddzielony od innych tylko szybą, co nie daje nam prywatności.
Jacek
Duzo ludzi = sezon = duzo dzieci /
BRAK KLIMATYZACJI W POKOJU W HOTELU 4* (???)
BRAK KLIMATYZACJI W POKOJU W HOTELU 4* (???)
Not Provided
Nytårs ferie
Ankom til Hotellet, som var booket med Panorama Udsigt, men udsigten bestod af udsyn til en Betonvæg samt Parkerings plads.Værelserne var ikke rene, skadedyr på værelserne.Personalet kunne ikke Engelsk, dog fik de fat i en mannager, som kunne lidt gebrokkent Engelsk.
Not Provided
Nytårs ferie
Meget dårligt. Ankom og havde booket værelse med PANORAMA udsigt, udsigten var en betonmur ud mod parkeringsplads. Hotellet gav ingen informationer på Engelsk.Badeværelserne var ikke rene, mange dyr på værelset.Håber Hotel. com besigtiger dette Hotel.
Marta
Udany weekend we dwoje
Bardzo przyjemny pobyt zarówno na wypad we dwoje jak i z rodziną. Wygodny, ładnie urządzony, czysty pokój, przyjemne spa, również zachowana czystość. Bardzo dobrze wygłuszony pokój - pomimo imprezy w restauracji i pokoju na parterze, nie dochodziły do nas hałasy. Bardzo ładna lokalizacja z widokiem, zaraz obok pijalnia wody i dom zdrojowy więc jak nie ma śniegu można spędzić czas na uzdrawianiu ;). Bardzo dobra baza wypadowa do zwiedzania regionu - Wisła, Szczyrk, Cieszyn, Żywiec. Gorąco polecam.
Michal
Reklamacja
Zarezerwowany miałem pokój Panoramic dla 2 os. na 1 noc. Niestety, pokój nie był adekwatny do standardu hotelu 4*, mianowicie w łazience w rogu kabiny prysznicowej znajdowała się pleśń, w pokoju brakowało wyposażenia dla drugiej osoby (jedna filiżanka), materac był zbyt duży w stosunku do stelażu łóżka co powodowało iż frontowa deska nie była przymocowana do łóżka a była jedynie o nie oparta, wbrew opisowi pokoju brakowało minibarku (była pusta szafka) natomiast w hotelu Diament 3* minibarek był na wyposażeniu pokoju. Byliśmy w innych hotelach sieci Diament i nie mieliśmy żadnych zastrzeżeń co do pokoju/hotelu. W tym przypadku przy wymeldowaniu złożyliśmy pisemną reklamację.
Location & surroundings
Spa & Wellness Hotel Diament Ustron
ZDROJOWA, 3, Ustron, Poland
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Spa & Wellness Hotel Diament Ustron
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