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Diament Ustron

Ustron · Poland

ZDROJOWA, 3View location

8.4/10Excellent82 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Location8.8/108.8
Neighborhood9.0/109.0
Amenities6.4/106.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Diament Ustron

This hotel enjoys a delightful setting in Ustron. The hotel is located just a short distance away from the airport. Guests can enjoy a range of activities nearby. The hotel is located just a short distance away from the slopes, as well as a number of golf courses.

This wonderful hotel is situated within easy access of links to the public transport network. This elegant hotel greets guests with traditional hospitality and charm. The guest rooms are beautifully designed, offering a relaxing setting in which to completely unwind at the end of the day.

The rooms come well equipped with modern amenities. Guests are invited to take advantage of the host of facilities and services that the hotel has to offer.

Read more about this hotelShow less

With a stay at Hotel Diament Ustron in Ustron, you'll be connected to the convention center, just a 4-minute walk from Pijalnia Wód and 6 minutes by foot from Leśny Park Niespodzianek.

This family-friendly hotel is 1.1 mi (1.7 km) from Dolina Gościradowca Trail and 1.5 mi (2.3 km) from Roman Catholic Church of St. Clement. Make yourself at home in one of the 77 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: PLN 6.30 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note guests must provide documentation at check-in showing the age of any children included in the reservation.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
    • Self parking fee: PLN 25 per night
    • Crib (infant bed) fee: PLN 19.0 per night
    • Rollaway bed fee: PLN 193.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Polish

Nearby attractions

Pijalnia Wód 0.3 km / 0.2 mi
Leśny Park Niespodzianek 0.5 km / 0.3 mi
Dolina Gościradowca Trail 1.1 km / 0.7 mi
Playground at the Amphitheatre 1.7 km / 1 mi
Roman Catholic Church of St. Clement 2 km / 1.2 mi
Kolej linowa na Czantorię 2.4 km / 1.5 mi
Mountain Park Równica 2.5 km / 1.6 mi
Ustron Ski Resort 2.6 km / 1.6 mi
Równica 3.7 km / 2.3 mi
Chlebowa Chata 9.2 km / 5.7 mi
Wisle Market Square 9.4 km / 5.8 mi
Andrzej Podzorski Beskid Museum 9.4 km / 5.9 mi
Wisla Ski Resort 9.6 km / 6 mi
Amphitheater Stanislaw Hadyna 9.6 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1972
  • Year of most recent renovation: 2017
  • Number of floors (main building): 6
  • Double rooms: 7
  • Junior suites: 4
  • Suites: 1
  • Family rooms: 15
  • Accessible rooms: 1
  • hotel
  • American Express
  • EC
  • Diners Club
Show 62 more facilities & services
  • MasterCard
  • Visa
  • Maestro
  • EuroCard
  • City centre
  • Bus/Train station
  • Airport
  • Golf course
  • Ski slopes
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Sun terrace
  • Gym
  • Luggage room
  • Library
  • Café
  • Bar
  • Restaurant
  • Highchairs
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Business centre
  • Indoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Kids’ club
  • Entertainment programme for children
  • Game room
  • Sauna
  • MassageExtra charge
  • Spa treatments
  • Beauty salon
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Buffet lunch
  • À la carte lunch
  • Breakfast and dinner
  • Breakfast and lunch
  • Vegetarian meal
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Diament Ustron

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT MOUNTAIN VIEWAPARTMENT • MOUNTAIN VIEWAPT.VN

    Photos are not available for this room type.

    Diament Ustron

    APARTMENT MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Diament Ustron

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM ECONOMYFAMILY ROOM • ECONOMY • 1 Bedroom • 25 m²FAM.EY
    FAMILY ROOM ECONOMYPhoto unavailable7 photos

    Diament Ustron

    FAMILY ROOM ECONOMY

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.EY

    Room amenities

    • Mini fridge
    • Smoke detector
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Satellite TV
    • Welcome pack
    • Desk
    • Toiletries
    • 220V power supply
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Shower
    • Direct dial telephone
    • TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVE MOUNTAIN VIEWTWIN • EXECUTIVE MOUNTAIN VIEWTWN.EJ-VN

    Photos are not available for this room type.

    Diament Ustron

    TWIN EXECUTIVE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Diament Ustron

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Diament Ustron

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Diament Ustron

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Diament Ustron

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Diament Ustron

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 2 Bedrooms • 30 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable7 photos

    Diament Ustron

    FAMILY ROOM STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Smoke detector
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Mini fridge
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Individually adjustable heating
    • Wi-fi
    • Wake-up service
    • Turndown service
    • 220V power supply
    • Toiletries
    • Desk
    • Welcome pack
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Diament Ustron

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Diament Ustron

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 16 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable7 photos

    Diament Ustron

    Double or Twin STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Carpeted floors
    • Mini fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Balcony
    • Individually adjustable heating
    • Central heating
    • Centrally regulated air conditioning
    • Turndown service
    • 220V power supply
    • Toiletries
    • Desk
    • Welcome pack
    • Satellite TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Diament Ustron

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Diament Ustron

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Diament Ustron

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE MOUNTAIN VIEWDOUBLE • EXECUTIVE MOUNTAIN VIEWDBL.EJ-VN

    Photos are not available for this room type.

    Diament Ustron

    DOUBLE EXECUTIVE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Diament Ustron

8.4
Excellent
82 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
8.8 /10
Neighborhood
9.0 /10
Amenities
6.4 /10
41 reviews shown
10/10
Exceptional
02 Aug 2024
Mariola
Wybralismy ten hotel że względu na animacje dzieci i nie zawiedliśmy się.Dziecko bawilo się wspaniałe, bylo dużo atrakcji. Całe zaplecze hotelu posiada wiele miejsc z atrakcjami dla najmłodszych. Także basen jest bardzo przyjemnyi
Leisure Family_with_children
8/10
Excellent
16 Oct 2022
JIM
Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
Business Self
10/10
Exceptional
07 Sep 2022
Gary

Excellent hotel

Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Partner
10/10
Exceptional
03 Nov 2020
Sebastian
Hotel with history.
Conditions and service at very heigh level despite difficult period.
Rooms clean, spacious with great view.
Breakfasts fresh and tasty.
Business
10/10
Exceptional
06 Mar 2020
Lukasz

Very good hotel

Great hotel, amazing view from the room, spa very nice not crowded at all. Nothing missing in the room.
Business
10/10
Exceptional
07 Jan 2020
Kornelia
Amazing
Friends_and_family Friends
10/10
Exceptional
30 Apr 2019
Aleksandra

Beautiful views, really nice hotel

Hotel was really nice. Even thought it was going through little restoration at the time we were there, everyone was really nice and helpful.
Receptionist, I don't t remember the name, was extremely nice--blond lady with the plats. She was checking us in and out and was very precise with information given.
Breakfast buffet was really decent: fresh rolls every day, something nice added to the menu daily as well.
Swimming pool, sauna, jacuzzi.. What else do you need. Decent outdoor are with playground, mini golf, mini climbing wall.

I would definitely recommend!
Family
6/10
Pleasant
30 Jan 2019
Verified traveler
Nice place to get some fresh air with family ,close to the center , very delicious meals in a restaurant but poor breakfast.
2/10
Poor
04 Jan 2018
Dymitr

Avoid if you dont want your items to be stolen

Expensive panoramic suite turned out to be very basic, tiny and with bad views, hot water run out very quickly so half of a family of 4 had to take cold shower in winter. Room was clean on the surface but beyond it there were piles of accumulated dirt that must have been never cleaned. Gym was non existent, no equipment whatsoever, the only treadmill was brocken, the only 3 other items were very old and poor quality, all dumped to a storage room with spare tables and chairs. To my complaint that they should not advertise to have gym I was informed that this is a fitness room, not gym - disaster. My wife took a 30min massage deal at the spa but it took only 20min, the masseur said it counts from the time you enter the spa to the moment you leave. She forced my wife to take out an important family neckless and put on the armchair before the massage. It then subsequently disappered, till this day I keep asking if they found, but noone even bothers to respond. I call everyday but they appear to deliberately not pick up the phone - thieves. It is truly a disaster noone should ever try.
Family
10/10
Exceptional
31 Mar 2010
Filip

Just Great!

Quality service, would recommend, will come back to that hotel!
Family
4/10
Poor
09 Sep 2023
Mahir

Eski ve kirlik

Kurulduğu günden bu yana yenilenmemiş. Odaya girdiğinizde o yılların kokusunu alabiliyorsunuz. Üstüne bir de banyodaki tuhaf koku eklenince tam bir felaket. Klozetin kirli olması da cabası.
Tek güzel tarafı manzarası.
Business
6/10
Pleasant
03 Sep 2021
Michal

Podróż sluzbowa

Hotel sympatyczny snidanie Ok :) cześć 3 gwiazdkowa wymaga remontu.
Business
10/10
Exceptional
02 Jun 2021
Ho Seok

refresh

Quiet and clean air environment
cleanly maintained accommodation
Business
8/10
Excellent
23 Mar 2021
Artur

Good value hotel

Basen w tygodniu czynny z przerwami. Od 9 do 12 i następnie dopiero od 16. Więc jak ktoś jest na kilka dób i popołudniem chce popływać to takiej opcji nie będzie. W weekendy jest inaczej. Mimo serwowanych śniadań (czas pandemii), wybór ok, wystarczający. Niesamowita obsługa Pani Ilony na recepcji, podróżujemy bardzo dużo, ale tak szczegółówo o hotelu i atrakcjach w okolicy nikt nigdy nie opowiedzial nam!
Friends_and_family Friends
10/10
Exceptional
02 Nov 2020
Bartlomiej

Fajnie

Wszystko było ok, miła obsługa i super kelnerka na śniadaniu nam się trafiła
Partner
10/10
Exceptional
12 Oct 2020
Ireneusz
Miejsce urokliwe, sporo turystów, w hotelu pokój czysty śniadanie dobre. Minus to trwające długo meldowanie.
Business
10/10
Exceptional
02 Oct 2020
Karolina
Super,na pewno wrócimy!
Partner
8/10
Excellent
27 Jul 2020
Katarzyna
Polecamy, hotel świetnie położony. Basen, Spa super. Czyściutko
Partner
4/10
Poor
08 Nov 2019
Verified traveler
toalette 40 cm von der Wand konnte mit denn Beinen rein nur von der seite sich hinsetzen.Dusche zu eng konte nicht rein durch die TÜR. Keine Matratzen nur dicke Schaumstof.
Friends_and_family Partner
8/10
Excellent
29 Jul 2019
Ewa
Cicho,czysto,przyjemnie.Menu śniadaniowe urozmaicone, każdy znajdzie swoje ulubione potrawy.Okolica prześliczna, mnóstwo zieleni.Chętnie tu wrócimy.
Partner
10/10
Exceptional
01 May 2019
Katarzyna
Pobyt z dzieckiem, jedna noc. Pokój czysty, łóżka wygodne, czajnik na wyposażeniu, w łazience ręczniki plus kosmetyki w wersji mini. Widok CUDOWNY, na Czantorie, jak na zdjęciu. Basen w cenie noclegu. Polecam w 100%
Family
8/10
Excellent
24 Apr 2019
Roman

Dobry

Byliśmy cztery noce,Pani była tylko raz zabrać śmieci z jednego kosza. Meble podniszczone, ruchoma muszla w łazience.
Partner
8/10
Excellent
21 Feb 2019
Radoslaw

może być

3 na 5
Family
8/10
Excellent
18 Feb 2019
Radoslaw

przeciętny

nie powala na kolana, bardzo ciasno, małe pokoje
Family
8/10
Excellent
18 Feb 2019
Cezary

Pobyt rodzinny w Diament Ustroń

Wyjazd jak najbardziej udany, mimo braku śniegu aby dzieci mogły skorzystać z sanek nie nudziliśmy się. Basen pokój zabaw dla dzieci jak najbardziej spełniły nasze oczekiwania. Jedyny mankament brak szlafroków na basen - co przy tego typu obiektach jest raczej standardem.
Family
6/10
Pleasant
17 Feb 2019
Radoslaw

potrad

zakwaterowanie od godziny 16, bardzo ciasne pokoje , długie oczekiwanie na stolik w porze śniadania
Family
6/10
Pleasant
18 Jan 2019
Daniel

Hotel Doament - przerost formy nad treścią.

Hotel położony w fajnej okolicy, ale czystość słaba, posprzątane tylko, tak aby na pierwszy rzut oka było czysto. Po przyjżeniu się było widać pajęczyny, firany brudne. Jeśli chodzi o stan techniczny urządzeń i wyposażenia to, spłuczka ciągle przepuszczała wodę, ościeżnice od drzwi luźne, krzesło przy biurku całe się ruszało, aż strach było usiąść. Wykładzina dywanowa odklejała się od ściany, nad kabiną prysznicową brak oświetlenia. Brak małej lodówki w pokoju (standard w 3 gwiazdkach). 3 gwiazdki dla tego hotelu to zbyt wygórowana ocena, dla mnie to 1 max 2 gwiazdki. Mam nadzieję, że zniżki na pobyt w hotelach, nie polegają na tym, że dostaje się najgorszy pokój, którym dysponuje hotel ...???
Family
6/10
Pleasant
04 Jan 2019
mateusz

Nie polecam

Spaliśmy w apartamencie 2pokojowym... apartament zapomniany, wyglądał na nie używany. Pościel smierdziala ,na sufitach i przy oknach dużo pajęczyn dodatkowo sporo azjatyckich biedronek na zaslonach bo skoro nikt nie nocuje w tym pokoju niech się wietrzy. Oprócz wody w butelkach nie było kompletnie nic, ani czajnika ani kawy czy herbaty. Nocleg kosztował nas prawie 700zl, a warunki w pokoju gorsze od pokoju w którym spali znajomi na parterze za 200zl. W restauracji zapracowany Ukrainiec który już się gubil w zamówieniach. Jedzenie dobre. Na pewno nie skorzystam z usług tego hotelu. Zdjęcie z apartamentu z widokiem na góry.
Family
6/10
Pleasant
09 Nov 2018
Marianna

mogło być lepiej...

Wybrałam hotel ze względu na to, że w ofercie miał basen, niestety na miejscu okazało się, ze akurat w dniu mojego przyjazdu basen jest nieczynny - o czym nie zostałam poinformowana wcześniej...
Kolejną dziwną rzeczą było to, ze w pokoju znajdował się czajnik, ale nie było możliwości zrobienia sobie herbaty, gdyż nie było ani filiżanek, ani łyżeczki ani nawet herbaty lub kawy... mam równiez wrażenie, ze klimatyzacja / wentylacja w pokoju nie do końca działała... nie było również podstawowych rzeczy jak na przykład czyścik do obuwia lub sewing kit (igła i nitka)... za to ogroooomny plus za balkon i widok z balkonu na góry, który wynagrodził mi częsciowo niedogodności.
4/10
Poor
05 Nov 2018
Verified traveler

Odradzam

W czasie pobytu okazało się, że jest zamknięty basen! Łazienka w pokoju była odkażana jakimś śmierdzącym środkiem (na sedesie była karteczka z certyfikatem) . Nie miły zapach rozchodził się po całym pokoju. Telewizor zawieszony na dwóch metrach, dłuższe oglądanie owocowało bólem karku. Miałem wykupiony obiad w systemie bufetu, mały wybór dań, jedzenie niesamczne, śniadanie podobnie.
Family
10/10
Exceptional
27 Oct 2018
Hanspeter
Schönes sauberes Hotel.Sehr gutes Frühstück. Schöne SPA Anlage. Einzig die Parkgebühr hat uns etwas befremdet
Partner
10/10
Exceptional
08 Oct 2018
Grex
Top Hotel.Gute Atmosphäre und super essen.Viel unterhaltung für Kinder.Immer wieder:)
10/10
Exceptional
02 Oct 2018
Karina

super weekend

Wspaniale spędzony czas, pyszne śniadanka i widok zapierający dech
Family
8/10
Excellent
13 Aug 2018
MAGDA

polecam

miły, sympatyczny hotel. malutkie pokoje, ale bardzo czyste . Dobre śniadanie
Partner
8/10
Excellent
11 Dec 2017
Magdalena

Oferta niezgodna ze stanem faktucznym

Pobyt Zarezerwowałam w części 4* a dostałam 3*, łóżko miało być duze małżeńskie, dzwoniłam żeby potwierdzić. Wszystko zarezerwowane. Po przyjeździe dwa lozka pojedyncze , po interwencji w recepcji przyszła Pani z obsługi, złączyła lozka które się rozjeżdżały!!! To znaczy przesunęła ja do siebie. Poza tym 30 złotych za dwa szlafroki ma basen z czego jeden był potargany. Masakra!!!
Partner
4/10
Poor
10 Sep 2016
Artur
Jeżeli chodzi o pokój to dominowały w nim strasznie brudne ściany, wykładzina błagała o generalne pranie a telewizor zakupiony został prawdopodobnie na targu staroci. Odradzam pobyt na I piętrze - warczące w nocy klimatyzatory pomieszczeń kuchennych potrafią dać nieźle w kość.
Kolorytu dodawały wiecznie \"naburmuszone\" recepcjonistki.
Jedyny plus to niesamowite położenie hotelu oraz dobra kuchnia.
Family
10/10
Exceptional
13 Oct 2015
Jerzy

Pryzjemny hotel z basenem

Wszystko fantastyczne: czystość, świetna kuchnia, uprzejma i uśmiechnięta obsługa... za wyjątkiem pana ratownika na basenie - pohukuje na gości jak WFmen na gimnazjalistów, bez dzień dobry + tekst \"tu PISZE, że trzeba WZIĄŚĆ prysznic!!!\"
Partner
8/10
Excellent
07 Sep 2015
Patrycja

Hotel Diament w Ustroniu na plus

Obsługa hotelu na najwyższym poziomie. Mimo problemu z rezerwacją (nie z winy hotelu), pracownicy byli bardzo pomocni i go rozwiązali. Polecam pyszne i obfite śniadania oraz nieduży basen. Jedyna rzecz, do której mogę się przyczepić to stan prysznica (w pokoju).
Family
10/10
Exceptional
31 Jul 2015
Claus Bonde

skønt døgn i Ustron

1 døgns ophold før tur til auschwice, Smukt område i Polen, flere forskellige hoteller i området, dette hotel har både 3 og 4 stjerner afhængig af hvilket ophold man booker. Vi havde 3 stjernet, super hotel på alle punkter, skøn swimmingpool. jeg er positiv overrasket over de polske veje, de er flere steder bedre end de Danske.
Family
6/10
Pleasant
15 Aug 2014
WK

Freizeit-Hotel

Freundliches Personal, sauberes Zimmer - leider Mitte August überfüllt mit Familienurlaubern. Für Aufenthalt bei Geschäftsreisen eher ungeeignet.
10/10
Exceptional
24 Nov 2012
schaoni
sehr sehr gut

Location & surroundings

Diament Ustron
ZDROJOWA, 3, Ustron, Poland

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Diament Ustron

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