Hotel Astrid

10/10

Exceptional

08 Mar 2026

gary

Beautiful hotel within walking distances from most of Rome's sites.

Self

8/10

Excellent

22 Feb 2026

Patricia

Staff

6/10

Pleasant

18 Feb 2026

Lyne

Most staff were very helpful. One wasn’t!
There was construction in the room beside us. They were drilling in the walls at 6 am. We asked to changed room. The staff said oh the construction is done. Which is wasn’t!
The shower was in a corner and the way the doors opened up you had to step in the shower sideways and even then it was a tight fit.

Friends

10/10

Exceptional

06 Feb 2026

Robin

Joy in the breakfast room was a joy,the front desk clerks were great. I had a wonderful stay. Let me also add that housekeeping does an excellent job

10/10

Exceptional

20 Jan 2026

Kyle

Great place overall

Leisure Self

10/10

Exceptional

18 Jan 2026

Peggy

Everything was wonderful!

8/10

Excellent

04 Jan 2026

Lyndsie

Staff was very friendly and helpful!

Leisure Self

10/10

Exceptional

04 Jan 2026

Bradley

Clean room.

6/10

Pleasant

03 Jan 2026

ABHIJIT DATTA and Subhra

Very basic. Small bathroom, very difficult to get in and out of the shower area.

Leisure Family

8/10

Excellent

30 Dec 2025

Evelyn Medrano

The area was quiet and we were able to sleep. Restrooms worked just fine. Breakfast was small in options but that was fine. The hotel is not near any tourist areas so be aware you will need to walk about 25 mins or get an uber/taxi. Overall nice experience.

Leisure Partner

10/10

Exceptional

23 Dec 2025

Marc

clean room

10/10

Exceptional

23 Dec 2025

Umit

Clean rooms, great breakfast service .

Business_and_leisure Partner

8/10

Excellent

15 Dec 2025

John

Excellent location near public transportation. Staff was extremely helpful. Housekeeping efficient. Some minor issues with room door locking. Would definitely stay again at this property!

Leisure Self

8/10

Excellent

15 Dec 2025

AnnaMarie

The staff was very kind and the room was clean. Our only complaint was that our room was located directly behind the elevator and at times it was noisy.

Partner

6/10

Pleasant

12 Dec 2025

Patricia

Room very small

Leisure Self

2/10

Poor

10 Dec 2025

Eduardo

Don't let the photos fool you. Rooms were not compared with the ones on pictures as they said it was renovated.

4/10

Poor

09 Dec 2025

Nelson

Our room had no AC , we had to sleep with the windows open every night! The pictures on the booking are not the same in person. The walls are very thin you could hear everything in the next rooms. Complete disappointment. The staff were kinda nice.

Leisure Family

8/10

Excellent

01 Dec 2025

Sofia

I liked the hotel especially for the kindness of the staff. The only thing is that I had two freezing nights because the heating was not working properly, but I loved the hotel, the elevator and the food.

Leisure Self

10/10

Exceptional

01 Dec 2025

Sarah

Clean room and excellent service

Leisure Partner

10/10

Exceptional

01 Dec 2025

Pauline

The staff and room is clean.

4/10

Poor

24 Nov 2025

Ericson

I rent a car everytime I travel to Europe, so parking is very vital for me whenever I rent a hotel. According to their description in Expedia - they have a parking space that is a \"rare finding\" in that part of the city. False advertisement. Yes, there was parking available, but not in the hotel, rather on the streets. And good luck finding a spot. When I asked the person on the desk if it's ok to park in front and do I need to pay, she said, yes, it's ok, people park their cars there all the time, you don't need to pay, because that's not a parking space. (Crazy response)... Of course I ended up getting a parking ticket.The hotel itself has a great location and walking distance to many restaurants. Breakfast is ok, nothing special, at €10 per person. If you don't have a car, it's ok. But if you rented a car - nope. It's False advertisement and Expedia should do something about it.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Laura

I traveled with my family and we had a good time. The hotel was clean and nice. Breakfast was a plus :)
And the staff hotel were very friendly.
I would recommend it!

Leisure Family

10/10

Exceptional

21 Nov 2025

Mayur

Good

10/10

Exceptional

20 Nov 2025

Hemraj

Was very pleased. Everyday they would clean the room. Best price for your money and convenient location to all the attractions

8/10

Excellent

20 Nov 2025

Ying

ye s

Leisure Family

10/10

Exceptional

17 Nov 2025

Gary D

Great location, great and helpful staff, clean room, quiet super breakfast at reasonable price

2/10

Poor

17 Nov 2025

Billy

Room was SO SMALL. There was no room to open our suitcases on the floor. Yet, because there wasn't enough room to put our clothes away, we had to keep opening and closing our suitcases just to get clothes out each day.

Then, when you took a shower, the drain was half clogged, so the bathroom floor would practically flood. We had to request new towels every day because we were using them to soak up the water.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Joseph

The staff and services provided were excellent, the lady who kept our room up was OUTSTANDING. Thanks for making our vacation a very memorable experience.

Leisure Partner

8/10

Excellent

17 Nov 2025

Tony

AC did not keep room cool. Safe was broken and walls were paper thin.

8/10

Excellent

15 Nov 2025

Ying

Rome clean

Leisure Family

10/10

Exceptional

14 Nov 2025

Terry

Yes

8/10

Excellent

11 Nov 2025

Edwin L

The room was clean and comfortable. The breakfast was good and the breakfast attendants were wonderful. The front desk staff was helpful.

10/10

Exceptional

10 Nov 2025

carlos

Great staff

10/10

Exceptional

10 Nov 2025

Andrew

Clean room and nice area, close to the Tiber River.

Leisure Self

6/10

Pleasant

10 Nov 2025

JUAN MANUEL

I was surprised with a bill for breakfast when i thought I booked breakfast included. The rooms was very small and claustrophobic

Leisure Family

8/10

Excellent

07 Nov 2025

Leroy

This is a very nice hotel close to many attractions. The staff were very helpful with questions and directions.

Leisure Family

8/10

Excellent

01 Nov 2025

Margherita

Hotel in buone condizioni generali. Letto comodo. Personale gentile. Colazione buona anche se gli spazi dedicati sono piuttosto ridotti. Non isolato benissimo a livello acustico ma il comfort generale percepito è anche superiore alle stelle che ha. La zona è bella ed è facile e comodo raggiungere il centro storico.

Friends_and_family Friends

10/10

Exceptional

25 Oct 2025

Byrania

Everything was great stay here

Leisure Partner

10/10

Exceptional

24 Oct 2025

Elaine

My stay was outstanding my room was clean they provided snacks, and the breakfast was delicious and inexpensive

Friends_and_family Friends

10/10

Exceptional

21 Oct 2025

Valerio

Great place to stay!!

10/10

Exceptional

21 Oct 2025

Billie

Very easy to get around in n public transportation. Safe and quiet area.

Leisure Self

10/10

Exceptional

21 Oct 2025

Jeffery

Great location. Wonderful breakfast. Shopping and dining close by.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Emilia

Our trip was great and the hotel staff kept everything super clean. The only negative which isn't really a negative more of just a preference is that the doors to the street didn't block sounds at all so we were sable to hear sirens and honks all throughout the night.

10/10

Exceptional

20 Oct 2025

Doug

The property has a lot of charm and is located next to the Tiber river. The breakfast room has an excellent view on the 5th floor and includes two small outside tables.. very nice!! The elevator is equally charming with a gate door! Room was a good size and very modern. The area can be a little loud at night for a few hours with traffic (keeping in mind we did stay on the weekend). Staff were very nice and accomodating!

Leisure Partner

8/10

Excellent

16 Oct 2025

Alexious

Store near by,proximity to the airport

Leisure

8/10

Excellent

14 Oct 2025

Mark

The rooms were very clean. And the areas we needed to go was easy access.

Friends_and_family Friends

4/10

Poor

13 Oct 2025

Shannon

I felt like I’d been had when we arrived. The property looked nothing like the pictures. I was extremely disappointed. Also, when we arrived after 10 pm after traveling for more than 12 hours we were told no water in the facility. We couldn’t get water until the next day at night time. Zero compensation. Zero apologies. I felt bad for the front desk staff having to explain to everyone. No, we will never stay here again.

Leisure Partner

8/10

Excellent

11 Oct 2025

monicar

There is a grocery store beside the shop which is convenient

6/10

Pleasant

08 Oct 2025

David

Was no running water for a day and a half.

Leisure Family

10/10

Exceptional

05 Oct 2025

Deborah

This property was so nice and the staff are so helpful. Felt safe around the area and nice dinning close by.

Leisure Friends

8/10

Excellent

03 Oct 2025

Velia M

Nice and great cleaning service

Leisure Friends

6/10

Pleasant

03 Oct 2025

Maria Theresa

The room was clean and attractive. BUT there was so much noise coming from the floors above. For hours--slamming doors, loud voices, sounds of moving furniture. I was exhausted from a long trip and had a hard time, even with earplugs.

Leisure Self

8/10

Excellent

01 Oct 2025

Migdalia

The staff was friendly and very helpful. Restaurants were nearby within walking distance.

Leisure Family

8/10

Excellent

29 Sep 2025

Agnieszka

The hotel is within a walking distance to all attractions. A grocery store is nearby. Nice coffee shops on the way to the attractions. A safe area. An iron can be borrowed from the reception as there was none in the room. Friendly staff.

10/10

Exceptional

28 Sep 2025

Nicole

It was clean staff friendly and close to metro
Nice little cafe down the block n groc n convienice store too !! Very safe

Leisure Self

4/10

Poor

22 Sep 2025

Guillermo

Be prepared for the Air Conditioning NOT to cool the room at all, Be prepared to sleep on less than a 2 inch mattress. Also be prepared for when you go to the front desk to request another room, to get absolutely zero to no help from the staff other than, \"there is no available rooms to transfer you to at this time\". Instead we were given 2 small fans to help move the heat closer to us. It was beyond horrible to say the least and that's putting it as eloquent as possible. We would NOT RECOMMEND anyone to stay at this hotel. The front desk staff & appearance of the lobby was nice, but everything having to do with your room, was below standards for anyone to stay at for comfort. The elevator is beyond antiquated, reminded us of the Tower of Terror at DW in Florida. Every time we went in there, we felt it would drop you down the shaft to the bottom basement and be left for dead. The front desk staff were always kind to call you a cab. We also received limited cleaning services. Their breakfast room on the 5th floor had several options to choose from for 8 Euros

Leisure Partner

8/10

Excellent

21 Sep 2025

Andreas

Ok hotell ett stykke fra sentrum (35min å gå til Spansketrappen) som er nærmeste severdighet. Stusselig frokost, helt ok rom.

Partner

10/10

Exceptional

17 Sep 2025

María

Excelente!!

Leisure Partner

4/10

Poor

16 Sep 2025

Ashley

We paid extra for the comfort room so we could get a queen bed and instead were given two twins pushed together to make a queen. We aren't tall people and our feet would hang off the bed. Also, the mattresses were terrible, you could feel the springs in them as soon as you laid down. Our showerhead was also broken and wouldn't stay up so the first shower I took was awful because I had to stand up against the glass the whole time. The shower was only 2.5 feet wide 3 max but I highly doubt it. I asked them about this and the girls said that she could switch me but their would be a few because it wasnt a technical issue. After I said yes it was because the showerhead was broken she said if we let them try to fix it there wouldn't be any fees. That was fine, the maintenance man fixed it for us so we didn't bother switching rooms. They also had breakfast Buffett but if you wanted gluten free they just offered you prepackaged cookies and danishes. It wasn't worth the price if you needed gluten free with the very limited options you get. The room was listed as a bigger room but it was one of the tiniest I've ever had in a hotel. They only offered one of each kind of tea and coffee so If there was more than one person in the room you had to go up to the Buffet room to get more but it was closed at 10. If after 10 you wanted a flavour of tea you were only given two options.

Leisure Partner

8/10

Excellent

16 Sep 2025

Mildred

The property was clean and the staff was friendly. Only issue was the mosquitoes in our room, even though the windows were kept closed.

Leisure Friends

8/10

Excellent

16 Sep 2025

Nidia Enyz

The property isn’t like the pictures it’s more in a rural area. The inside is decent and has an elevator with capacity of 4. A/C did not work in our room but worked in my friend’s room. WiFi wasn’t the best. It’s good enough to lay your head down. Room service was very good and front desk was super nice and tried their best to help. The rooftop area was empty (no seats) and the balcony was closed off. Breakfast was good with pastries and eggs. Overall it’s a 4/5 because I know ac is rare in Europe but was promised.

Leisure Friends

10/10

Exceptional

14 Sep 2025

MICHAEL

Very walkable area.

Leisure Family

10/10

Exceptional

12 Sep 2025

Gina

Easy to get around

Leisure Partner

10/10

Exceptional

11 Sep 2025

Eric

Great historical building and area.

Leisure Family

10/10

Exceptional

11 Sep 2025

Robert

Nice hotel very clean

10/10

Exceptional

11 Sep 2025

Trevlyn

The Astrid is a charming hotel, located in a safe, quiet neighborhood. The staff was very accommodating, warm and friendly. From the Astrid it's walkable to the Spanish Steps and the Trevi Fountain. There are also very quaint and lovely dining options available nearby. We would definitely stay here again!

Leisure Partner

6/10

Pleasant

09 Sep 2025

John

First, the excellent part of this hotel is that we came off a cruise ship early in the morning, and they let us into our room early. That was amazing. The room was clean and comfortable, but not luxurious in any way. Breakfast is decent for €8. The biggest problem is that the beds are rock hard, and we like a hard bed, but it’s extremely hard. We did get a mattress topper added for the 2nd and 3rd night, but it’s not enough. New beds are needed. And the Wi-Fi is spotty. It comes and goes. But it is there as long as it doesn’t drop out.
It is walkable from it to the main sites to see, if you can walk 1.5 miles there in the heat and uneven pavement and cobblestones. But taxis are easily available, and we did also use those at the end of the day for approximately€20-25 to get back to the hotel. The staff was good throughout our visit.

Leisure Partner

10/10

Exceptional

08 Sep 2025

Karine

The staff were very friendly and provided excellent recommendations.

Leisure Friends

8/10

Excellent

08 Sep 2025

George

Typical hotel room but a little on the smaller side. Its very close to a grocery store.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Frank

Lovely stay

2/10

Poor

06 Sep 2025

Pilar

This hotel is old, far away from everything the man in the front desk is not polite. Never back

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Maria

Would stay here again

Leisure Friends

6/10

Pleasant

04 Sep 2025

Michelle

I got bit by red ant all night in my bed

Leisure Partner

10/10

Exceptional

04 Sep 2025

James S

Nice property. Area doesn't appear too have much to offer.

8/10

Excellent

31 Aug 2025

Eva

Breakfast is so good

Leisure Family

10/10

Exceptional

31 Aug 2025

Alessandra

Great location! The area was clean, safe and the staff were great. Anything you could possibly need was at your disposal. Little market shop next door made it easy to get food and drinks at any given time. A direct walk to the main square & Trevi fountain. The mini fridge was restocked daily with free snacks, juices, and water. Would stay here again

Leisure Partner

8/10

Excellent

30 Aug 2025

Teresa

Staff was very friendly overall. The breakfast on the 5th floor had beautiful views and was convenient for a quick breakfast before leaving for the day. Multiple bus stops around within short walking distance made it easy to get to all the big sites in downtown!

Leisure Partner

10/10

Exceptional

30 Aug 2025

RAFAEL VICENTE OJEDA

Old building perfectly restored, so good and traditional italian neighborhood, great Ristorante, Trattoria and Osteria

Leisure Family

8/10

Excellent

29 Aug 2025

Danielle

Great hotel but quite far from all the fun / lively areas. If you’re good with renting a lime bike or scooter, or walking, then it doesn’t really matter. But if you want to be close to bustling area this isn’t the place. But hotel itself is great. Room was perfect and staff very nice

Leisure Partner

6/10

Pleasant

28 Aug 2025

Addia

Overall an okay job.

8/10

Excellent

26 Aug 2025

Anna

Nice people
Reception girl help me with my personal business
Just bus shuttle didn’t get me like promised when I booked hotel
Good breakfast but for extra money
Area okay

Leisure Friends

8/10

Excellent

26 Aug 2025

Elizabeth Victoria Soriano

They are starting to renovate the place, bathroom os super new and clean, hopefully they can upgrade the floor in the room and the corridors

Leisure

8/10

Excellent

26 Aug 2025

Murray Alan

Nice hotel, rooms and service. However, the shower was very, small and the water pressure was weak.

2/10

Poor

25 Aug 2025

Oscar

We were charged for breakfast after being told by 2 different employees that it was included with our stay. I've reached out to the hotel and after a week of them avoiding my questions, I've decided to leave this review. VERY UNPROFESSIONAL!!!!

8/10

Excellent

23 Aug 2025

Matthew

Very friendly staff and great breakfast. AC didn’t work great but overall comfortable place to stay. Breakfast was great and the staff was helpful. There are restaurants nearby but we went during holiday so most of them were closed. Not the hotels fault we just didn’t know. It’s a little far and expensive to takes cabs to see sights so learn the public transportation options because there is a bus right nearby

Leisure Family_with_children

8/10

Excellent

23 Aug 2025

Stephanie

Staff was pleasant and the breakfast was really good with a lot of options. We did book for a small room, but didn’t know the shower would be so small. I’m not very big either and I had to open the shower door to shave. No ice available anywhere near this property except restaurants if you order soda. The AC at least cooled us down fairly well inside the room but it is set at some point.

Leisure Family

8/10

Excellent

22 Aug 2025

Gisele

Very good hotel

10/10

Exceptional

22 Aug 2025

GAMAL

We had an issue with the shower drain, which was resolved by switching rooms.

However, our second room had a similar problem. We later figured out the issue wasn't the drain itself, but rather the showerhead not fully switching from the handheld to the overhead setting, causing too much water to come out at once. Aside from that, everything was great.
The evening staff guy was a bit rude/frustrated as we raised the drain issue in the second room. I think there was a language challenge in the mix as well.

Leisure Partner

4/10

Poor

21 Aug 2025

Elizabeth

The fire alarm went off for about two hours at one in the morning while we waited outside. I know it’s not the staff’s fault, but an explanation/apology/free breakfast would have helped the situation. It was never explained to anyone what was happening.

10/10

Exceptional

21 Aug 2025

Shayla

This was a great place to stay in Rome. It wasn’t too far from the centre, and it was very affordable compared to other hotels. The list of complimentary items they provide for you is impressive. The rooms were small but comfortable and quaint. The hotel itself felt authentic and homey. Would go back forsure!

Leisure Partner

10/10

Exceptional

20 Aug 2025

Dayal

Every thing good

2/10

Poor

20 Aug 2025

adrian

1/10 – Stay Away

My stay at Best Western Hotel Astrid was an absolute nightmare. The front desk didn’t even have the guts to tell me that there was construction going on right on my floor. The workers had zero common sense about the fact that guests were staying there. They were hammering, drilling, and leaving equipment scattered in the hallway. On top of that, the entire hallway reeked of fresh paint.

I should have cut my losses and canceled my stay, but I didn’t. And before anyone asks, “Why didn’t you just ask for a new room?” well, another guest down the hall did exactly that, and the front desk had the audacity to tell her to stop complaining and that “everything would be fine.” That kind of response is beyond unacceptable. For me, I wouldn’t normally tolerate that kind of disrespect, but being in a foreign country, I didn’t want to cause further issues.

This was one of the worst hotel experiences I’ve had. Completely unprofessional and inconsiderate. Stay away it’s not worth it. You can do better elsewhere.

Leisure Partner

10/10

Exceptional

20 Aug 2025

Tiffany Kiri

I absolutely loved my stay here, the staff was amazing and the hotel gave a fairytale vibe. I would definitely book again.

10/10

Exceptional

18 Aug 2025

Daniel

Great stay at Astrid. Not to far for transportation and away from the craziness of the busy areas. But close enough to a route to take us to a main bus terminal to get anywhere we needed. Staff was helpful and kind. It was agreay visit.

Leisure Partner

6/10

Pleasant

17 Aug 2025

Natalie

Shower was too small

6/10

Pleasant

17 Aug 2025

Natalie

The AC was terrible- the shower too SMALL

8/10

Excellent

17 Aug 2025

Lucille

Enjoyable.

Leisure Friends

8/10

Excellent

17 Aug 2025

Francis Osahon

Nice hotel

10/10

Exceptional

17 Aug 2025

Lara

The hotel was very close to multiple bus stops so it was very easy to get around

Leisure Friends

8/10

Excellent

14 Aug 2025

Jose Luis

The room was absolutely beautiful and spacious. I loved that they offered daily cleaning and free breakfast. 10/10 would recommend and definitely revisit

Leisure Partner