Chaika Beach Resort

Bulgaria , Bourgas / Black Sea Resorts
SUNNY BEACH, Sunny Beach, S/N
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20 reviews shown

2/10

Poor

14 Aug 2025

Vladimir

First night terrible rooms one with no bed sheets no towels. Mold all over . Parking far away ( I am handicapped)nobody spoke English that night . The all inclusive a bad joke . The restaurant dirty . Food cold . The food was worse than the one distributed for homeless people.Garbage everywhere.

Family

2/10

Poor

27 Jul 2023

Fabiola

I would not recommend this hotel to even my worst enemy. I can't believe Expedia even recognizes this as a safe place to stay. The hotel is unfinished, elevators and hallway lights didn't work, rooms did not have any electrical outlets, air conditioning was broken and bathroom had cockaroaches. There were also no towels, shower curtains, soap, sheets, or drinking cups in the rooms. It felt like I was staying in a construction site. There were only 2 staff members for the entire hotel. Thank goodness we only stayed 1 night and arrived late and left first thing in the morning. I won't even talk about the disgusting breakfast, it was a health hazard. It's a shame because the location of this hotel is great.

Leisure Family

6/10

Pleasant

17 Jul 2023

Verified traveler

Hotel is very run down and not taking care of. We had a ocean view which was great except the bar at the bottom of the hotel on the boardwalk blasts music until 8am. Thankfully we aren't bothered by the noise and expect it in the area but I could see this being a big issue for a lot of people. Never tried the restaurant after seeing the state of the hotel. Location is good, hotel has 3 buildings but only one is currently being used.

Partner

4/10

Poor

09 Aug 2022

Sean

Unkept (reminded me of Faulty Towers)

Unkept. Hotel is falling apart. Broken lounge chairs, dated, and the beach directly in front w lounge chairs isn’t even theirs so you have to pay for the lounge chairs. Tear it down and start over. Convenient opening in the fence that allows anyone to get into the property unsecured. Virtually no oversight. If I did Sunny Beach again (I won’t) I’d find a much cheaper option with a smaller pool (even). Not even worth the location. I’ve stayed in some Soviet era hotels in Kiev (but I knew that was going to be the case) and here I can attest I read the reviews and hoped for better, but they were spot on. I did at least have hot water. Bed was comfortable. If you can stay here for 35 a night I’d jump on it, don’t pay over 50.

Self

2/10

Poor

27 Jul 2022

Vladislav

Stay away from this place.

I wish I paid more attention to other guests reviews and never booked this hotel. This is NOT a 4 star beach resort, it does not deserve even 2 stars. It feels like a dormitory on a college campus.
- There is no shampoo - teeny tiny bar soap is all you get.
- There are no hand or face towels.
- There is no hot water from 5 to 8pm, it is mildly warm.
- There is not a single glass or cup in the room - you will have to drink water from the bottle.
- There is no tea kettle or coffee maker in the room.
- There is no electrical outlet - I had to unplug their TV in order to charge my phone.
- Toilet is leaking so there is water on the bathroom floor.
- Bathroom shelf is half broken and hanging at 30 degrees angle, the sink itself is also installed at some angle, so whatever you put on it (toothbrush, soap) will fall. I had to keep my toothbrush on the table in the room.
- The key to your room is not a programable card like you might expect, it is a physical key attached to a huge metal rectangle with your room number written on it. When you go to a pool you just don’t know where to put it.
- The safe deposit box is old, doesn’t have a code combination, requires a physical key and probably can be opened with a screwdriver.
- Closet sliding doors are broken and opening them requires 2 hands and some physical exercise.
- You will hear loud noise (music from the bar and people screaming) until 2am, so if you are light sleeper it will be a problem.

Self

4/10

Poor

03 Aug 2021

Raducu

i will not come back

parking 15 mins away
fridge not working

Friends_and_family Family

2/10

Poor

28 Sep 2019

Angel

Disaster

It was a disaster, there was no hot water, the tap was broken, the air conditioner was not working, the blankets were dirty, there was no WIFI, the phone was not working so every time I had to walk to reception to tell them that something is not working. And the answers I got was that there are no maintenance people, to talk to the manager in the morning because they have no one to contact right now. The manager in the morning also did not deal with the problems and just told me again and again that she had no way to deal with the problems and that she could not pay me the money back in any way because the order was made over the Internet. We were 2 families with 2 small children and both rooms had problems. A day after we just had to leave because they didn't change the room.They claimed everything was full. The booking was for 2 nights but we did not stay and spent a whole day to find another hotel. We were searching by walking and enttering every hotel because we were already afraid to book online for the reason we didn't get a refund.

Family

10/10

Exceptional

27 Aug 2019

Verified traveler

Swimming pool-dirty water and too cold, nice location, perfect food and everything else good, i recommend this hotel

Leisure Family

8/10

Excellent

18 Aug 2019

Verified traveler

Not necessarily the services you expect

The area where the hotel is placed is very nice, it’s on the beach and the attractions are very nice around the hotel. The only problem is that the parking at the hotel has to be paid 12 BGN per day and the beach is private for all hotels so you have to pay the chairs and the umbrella separately. The hotel offers breakfast included but it cannot hold the amount of people that are staying at the hotel being a very big hotel so you end up not finding coffee, hot water for tea or other types of food unless you go eat at 8 am. Also the restaurant for breakfast is quite dirty the tables and floors are not clean. Furthermore, the rooms of the hotel display quite old furniture and if you want to put things in the room safe you have to pay for the safe key 7 BGN per day, again. So if you travel on a budget and you don’t know all the things you have to pay while staying at the hotel beforehand than you might find yourself paying more than you should especially that you have to go eat as well. The most positive aspect is that there are many restaurants, bars, shops and small coffee stands or food stands near the hotel and the beach is just in front of the hotel.

Family

2/10

Poor

24 Jul 2019

Verified traveler

Never ever again vacation at that property! Unfriendly useless rough staff! No hot water to take shower for 7 days! No wifi although was in the offer free internet! Food and rooms awful as well. Don’t go there to spend money!

Leisure Family_with_children

4/10

Poor

25 Aug 2015

baruch

badddddddddd

The hotel is in a great location
The service was not good, the hotel is very dirty and not cleaned the rooms only after we asked several times,
Not replace towels
The hotel is broken down, the girls were in bed height differences
The service is very unpleasant, the small pool was already green with not cleaned it
The dining room is dark, rotten tomatoes very unpleasant, unclean
We ate only breakfast bread and butter
Do not recommend this hotel at all
We will not go back there

Family

4/10

Poor

20 Jul 2011

Minio

Avoid at all costs - Chaika is a 2 star hotel

Good location but thats about it - No hot water for 3 days and hotel did not care about it at all!

food was rubbish, beds were creaky and i have seen better camping beds, let alone in a '4 star' hotel.

there are better hotels for the same price on sunny beach (Grand Victoria hotel next door is excellent)

sunny beach as a resort is the most awesome place and I have been there

8/10

Excellent

31 Aug 2025

Veselina Atanasova

Struttura datata ma sempre bellissima !!!!

2/10

Poor

12 Jul 2025

sahin

Otel genel.arak cok pis. Ilk verdiklari odada yataklarin ayagi kırıktı.cok pis kokuyordu. Otelde odayi bulmam 15dk mi aldi. 3 kisiye sorarak ancak bulabildim. Odanin kullanilamayacagini degistirmek istedigimi soyleyince hemen degistirdiler. Oteldeki tek olumlu yan bu bence.

8/10

Excellent

12 Sep 2024

Veselina Atanasova

Da rinnovare

8/10

Excellent

04 Sep 2024

Veselina atanasova

Albergo datato ma struttura bellissima rispetto al 2010/2015 ha perso tanto pero le camere vista mare sono bellissime con un po di lavori di manutenzione sarebbe perfetto!!!!!

Leisure Partner

2/10

Poor

31 Aug 2024

Tormod

Vi hadde bestilt reise med Frokost men måtte betale ekstra for dette.140 Leva for 2 pers. Hadde bestilt rom med overbygd terrasse men fikk en som var 50 cm bred, dem vi reiste sammen med hadde std rom som hadde større terrasse om bedre std enn vårt. Badet var så skittent at vi brukte sko inne og Armaturet til Dusjen hang å slang. Måtte mase for å få Toalett papir og rene Håndklær. Rommet vårt var ikke vasket når vi ankom å det lå igjen matrester og søpla var ikke tømt😡😡
Kommmer ALDRI til å anbefale dette stedet til andre. Håper det går Konkurs. Burde stenges å total restaureres før det slippes inn nye gjester. Har bilder men får ikke lagt dem til.
Burde få igjen pengene så dårlig er opplevelsen med Hotellet.

Leisure Family

2/10

Poor

12 Aug 2024

Erdem

Rooms are dirty and very outdated. Needs renovation. Balcony's are almost connected with each other room so people can tweek in your balcony or room and even break in its not safe. Room smells too. I was there for 4 nights and they cleaned 1 time and only the floor. Oh and there are too many gypsies.

Leisure Friends

2/10

Poor

24 Jul 2024

Johanna

Varning för dåligt hotell!

Fallfärdigt hotell. Ingenting som var helt. Personalen var nonchalant. Allmänna utrymmen så som korridorer, hiss och lobby var inte städat på läänge. Polen gick inte att bada i då den var helt mjölkig. Frukosten gick inte att äta, allt såg grått ut. Vi fick byta hotell för det kändes som en hälsofara att bo där med våra två barn.

Friends_and_family Family

6/10

Pleasant

10 Jul 2023

Jari

The location was the best A1 quality. Just a few steps and you were on the promenade and the beach. The staff didn't speak any English, there was always something out of food and the toilet was dirty. The toilet pair was almost always out of stock, so it was worth buying your own from the store just in case. The hotel was built with good quality materials. The hotel would make a great destination and someone would invest in it. It was easy to get around and stay at the hotel because there wasn't much to customers. But we still had a great time thanks to the great location

Business_and_leisure Family