Quality Inn Rogersville

8/10

Excellent

15 May 2026

Christie

Clean room, staff was friendly, breakfast was only cereal, muffins, waffles, juice and coffee, parking was good not crowded.

Partner

4/10

Poor

11 May 2026

John

Honestly it’s a dump. I lived in this town for 20 years and had to go back recently for a short visit. The bathroom shower was awful, the shower head needed replacement the sink had a big gap against the wall, the bathroom fan was super loud, the air conditioner was also super noisy AND they made me pay a $100 deposit when we checked in for damages in the event we broke anything. LOL

Partner

10/10

Exceptional

30 Apr 2026

Michelle

Felt very safe and the staff was super friendly and helpful.

Partner

8/10

Excellent

29 Apr 2026

Jessica

Friendly staff, clean room, comfortable beds, convenient location to downtown Rogersville area.

Friends_and_family Family

4/10

Poor

05 Apr 2026

Rubin

Following Issues: Ripped Bedding, Musty Air Conditioner, Coffee Maker Broken, Soap Scum in Shower, Empty Tissues, only 1 roll of toilet paper.
Poorly Maintained Room (loose floorboards around AC unit), Bathroom door will not close.
No fruits or pastries in the Continental Breakfast...
Overall condition is poor.

Partner

4/10

Poor

05 Apr 2026

Ed

The entire hotel smell of smoke or they tried to cover it up with incense which was not good for my breathing with stage 3 copd. The breakfast was nothing it was cold coffee or waffle nothing else the milk for cereal was not kept in a refrigerator

Family_with_children

4/10

Poor

13 Mar 2026

Gerald

Did not enjoy this, switched hotels after first night

Business

2/10

Poor

13 Mar 2026

Herbie

Ok

10/10

Exceptional

11 Mar 2026

Darrell

It was good

Self

6/10

Pleasant

24 Feb 2026

Amy

The staff were very polite. The room was in need of repair (rusted tub, plaster slapped on wall with doorknob protector disc over the top of it, bed was lumpy and saggy a d there was a mold/mildew smell). The continental breakfast got worse each day we were there. The juice machine wasnt working, the coffee was subpar, there was a choice of cold cereal, yogurt or a waffle. The yogurt i chose was bad and i threw it away. I did manage to make a waffle each day, but the overall breakfast was very disappointing. We were thankful to find a reasonably priced place to stay close to our daughter's home.

Pet

2/10

Poor

03 Feb 2026

Harley

The staff was OK, but the room was terrible. We had to switch rooms because our first room had roaches. They refused to give me a refund.

Leisure Family

4/10

Poor

08 Jan 2026

Christin

There were bugs in the room, wash cloths/towels were threadbare and breakfast was minimal at best. It is run down and the beds are not comfortable.

Leisure Pet

8/10

Excellent

05 Jan 2026

Jonathan

Clean, safe place to stay, but lacking some expected amenities.

Business_and_leisure Partner

8/10

Excellent

15 Dec 2025

Kenneth

The Staff was great especially on and around Thanksgiving

Business_and_leisure Pet

8/10

Excellent

18 Nov 2025

Linda

The ice machine is broken and not sure if it was getting fixed. Towels need replaced. They had tread bare spots.
The door locks didn't work well with the card keys. Had to get new ones every time I came back to my room.

The staff was very friendly!!!! and did provide ice from the kitchen area.

8/10

Excellent

07 Nov 2025

Drew

Rooms are clean. The bathroom was hit and miss, (under construction or needed update)! We’d stay here again. Staff was nice .

Leisure Family

10/10

Exceptional

01 Nov 2025

Christie

Good

8/10

Excellent

22 Oct 2025

Marvin

Good

Friends_and_family Friends

6/10

Pleasant

14 Oct 2025

Jennifer L

My dad and I stayed at the Quality Inn in Rogersville, TN for 3 nights and rented 2 separate rooms. The staff were friendly and process of check-in/check-out went smoothly.

I feel they can spend some money on upgrades as the carpet in the stairwell was badly stained and just looked gross. My sheets on the bed were pilled and didn't look great. and the shower head definitely needed some cleaning or replacement.

The breakfast that was offered was very limited and feel a few more options could be added.

The hotel was busy the weekend we stayed as there was a festival in town, but had no issues with parking and the parking lot had plently of lights to allow you to feel safe.

Leisure Family

2/10

Poor

12 Oct 2025

Joseph

Parking was a nightmare. A hundred dollar deposit for a room with no hot water. This hotel had no elevator. The air-conditioning system was older than myself and I'm 51 . Never staying again.

Business Partner

4/10

Poor

08 Oct 2025

Lee

Needs interior updates, better beds and bedding, ours had holes, pillows were terrible, towels had stains, has a lot of potential just needs updates and a few renovations

Leisure Pet

6/10

Pleasant

20 Sep 2025

Dawn

Just needs a uplift the carpet throughout need to be replaced the couch in my room was so broke I couldn't seat on it but the room was clean and the people were nice it was quiet stay

Leisure Self

6/10

Pleasant

12 Sep 2025

Bryan

This wasn’t the worst place I’ve ever stayed but it wasn’t great either. Overall the place was worn and dirty but I’ll give them credit that it seemed like they try to keep it up. For me the stains on the sheets were a bit much but it’s not like they weren’t washed they just weren’t washed well or honestly probably need to be replaced. Also the place smelled funny. But would I stay here again? If there were no alternative sure…it’s not like it was unlivable.

Leisure Self

10/10

Exceptional

26 Aug 2025

Christina

Nice hotel for the price

Friends_and_family Family

6/10

Pleasant

22 Aug 2025

Terri

The place definitely needs some updating. The carpets in the hallway and stairs were pretty dirty.

Leisure Self

8/10

Excellent

16 Aug 2025

Jerry

A clean, comfortable nights sleep.

4/10

Poor

05 Aug 2025

Michelle

The pool was out of order floors looked like they was cleaned room looked old and run down breakfast was nothing and the bathroom in the room had mold and holes in it

Business_and_leisure Partner

10/10

Exceptional

22 Jul 2025

Linda

The lobby remodel was nice.

8/10

Excellent

18 Jul 2025

Naveen

The property is in very nice location - it is on an elevated hill and you can see the nature from window. The staff was good and cordial and even offered tea. The bed and cleaning in toilet might have been a little better. The breakfast menu can be enhanced.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Brandon

Great

2/10

Poor

09 Jul 2025

Verified traveler

Hard pass on Quality Inn of Rogersville

The rooms smell musty, dank, smoky. The floors are absolutely filthy, stain-ridden, worn out and smelly. Not one single movie channel. Squalid, mildew-ridden bathrooms. Surprised this building hasn't been condemned. Thanks to going through Hotels.com I could not get a refund in order to go to another hotel. Warning- don't use Expedia or hotel.com or anything. Just book directly with a hotel AFTER you first research customer ratings. Not ok!

Self

6/10

Pleasant

09 Jul 2025

Jasmannie

Towels were definitely not cleaned and having brown spots on them before use is questionable. Some areas of the bathroom had uncleaned areas as well. Everything else was good tho

Leisure Self

8/10

Excellent

09 Jul 2025

Katherine

Clean room and friendly staff

Leisure Partner

4/10

Poor

01 Jul 2025

mary

It was kept clean around the food area. There wasnt much food. I dont like waffles or pancakes either that was mostly what was there fir hot food. I would suggest sandwiches fir microwave be added for customers and donuts. Goid breakfast gets more customers.of course cleanliness above all.

Leisure Self

4/10

Poor

27 Jun 2025

Judy

No atm, no ice, parking lot trashy

Leisure Family

8/10

Excellent

06 Jun 2025

Karen

Our room was neat and clean.

6/10

Pleasant

24 May 2025

Charles

There is a long uphill drive into the facilities, parking is limited.

Leisure Partner

10/10

Exceptional

23 May 2025

Diane

Satisfied

I am very happy with the service I received. I have stayed at this hotel six or more times when I visit family in Rogersville. When I return for the next visit, I will stay there again.

Friends_and_family Family

2/10

Poor

20 May 2025

HARDIK

Only Dirty

8/10

Excellent

03 May 2025

Ronald

The staff was very courteous. It was conveniently located. They had no soap in the bathroom but I always take my own just in case. The towels were very rough and the bed was extra firm.

2/10

Poor

29 Apr 2025

sandy

No breakfast served.No pool.

Friends_and_family Family

2/10

Poor

28 Apr 2025

Linda

The bathtub wasn’t clean upon arrival. There was a ball of hair on top of the drain. The comforter was torn in several places exposing the inside filling. The bathroom towels were so old there were many worn spots almost see through. The washcloths were dirty and dingy looking almost as if they hadn’t been washed. There was only one very small trash can and it was in the bathroom.

Leisure Family

8/10

Excellent

25 Apr 2025

Jenni

I was a little worried after reading reviews. Pleasantly suprised with the cleanliness of our room and comfort of the bed. The shower did have some grout stains like I read but the pressure of the water was sooo good! Great quiet place to stay

Partner

4/10

Poor

23 Apr 2025

William

Bath could have cleaned better.

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Mindy

Wasn't expecting a $100 cash deposit .. like why??? Then three of the towels and two of the wash cloths had holes in them. Legit HOLES. What is happening here???

Friends_and_family Friends

2/10

Poor

08 Apr 2025

Antonio

Me and my wife got but on ankles that look like bed bugs

Business Family

8/10

Excellent

04 Apr 2025

Millie

Staff were pleasant, but the shower area had mold in the grout, and the bedsheets seemed very wrinkled.
Breakfast was very good.

Leisure Partner

4/10

Poor

29 Mar 2025

Liana

Lacked cleanliness. The floors seemed dirty and there was a booger (!!) on the wall beside the bed, so we asked for a different room. The second room was at least better than the first. We also had to ask for clean towels every day as we were told they only clean the rooms every 3 days. Will not be staying there again.

Business

4/10

Poor

22 Mar 2025

Christin

The bathroom needed to be cleaned from the surface to the clogged drains. One of the washcloths was thread bare - you could completely see through it.
The bed was very lumpy and in need of replacing.
On a previous visit about a year ago, we stayed on the 2nd floor and it was fine, average. We have a dog and it was convenient, however this stay was not as pleasant. Sadly the breakfast is barely there - selection and quantity.

Leisure Pet

2/10

Poor

13 Jan 2025

Verified traveler

Dirty, unsafe

Friends_and_family Family

4/10

Poor

07 Nov 2024

Zana

The front desk was nice but not helpful. We had to buy our own cleaning supplies and a cover. The room was not clean. Bleach stains and cigarette burn holes on the sheets and covers. Hair balls in the bathroom tub. We asked for more toilet paper and was told they wouldnt bring it to us that we had to go get it. The hallways and stairwell were not clean either. Will
Not be staying again.

Leisure Partner

8/10

Excellent

03 Nov 2024

Alice

Room 124 the toilet handle needs to be fixed, the shower head, as well as the tub needs to be cleaned with something to get the calcium deposits off. The staff was AMAZING. Very helpful, friendly, and knowledgeable! The breakfast was great, lots of choices and the location is very convenient!

Leisure Family

6/10

Pleasant

22 Oct 2024

Martha

Room and bathroom really old, worn down. Bathroom fixtures should be replaced

Leisure Family

2/10

Poor

17 Oct 2024

Jennifer

Our room was extremely dirty:(

Business

8/10

Excellent

02 Oct 2024

Howard

Only stay there because of Helena.

Leisure Family

2/10

Poor

16 Sep 2024

Bruce

Got there and they said we didn't have reservations. had to find another hotel then when we got home they charged us for hotel.

Business_and_leisure

4/10

Poor

05 Sep 2024

Patricia

Bad odor in hallway and room.

Business_and_leisure

8/10

Excellent

30 Aug 2024

Diane

6th Stay there

I did notice that the bathtub had some rust places And the comforter on the bed was getting very old and had holes. Other than those two items, my day was fine Yes, I would stay there again

Friends_and_family Family

4/10

Poor

12 Aug 2024

James

HEADS Up ran out of room in comment area.

No key needed in rear entrance of hotel, just pull and the door opens, Ice machine broke, Pool been closed for a long time, Mold in the Bathroom, handprints on shower wall, and when water splashed out of sink when bathing in it the white towels turned brown from the dirt on the floor. a big ball of HAIR was found in the covers. Air condition was good for August except for the musty dog smell that came out. Continental breakfast, was choice of a waffle, no Cereal, had milk, Bread that could be toasted with a jar of peanut butter or plain yogurt (un flavored)
Coffee was available, Asked to check in 45 minutes early had drove for 5 hours, literally the parking lot was empty except for 5 cars the entire time I was there. Was advised I had to wait until 3pm. No one would answer the phone was there for a funeral so had to leave the family to find out. Asked for a refund the first day was advised that since I booked through a 3rd party ,HOTEL.com not happening. There are chairs in the parking lot for the night walkers and randoms to hang out. Which they were very friendly when they were laying on the benches out front. Frequently the front desk had a sign up stating that its unattended. Wish I thought to take pictures. Outside it looks like it's not been weedeated this year. Also, windows are busted on second floor seen from the parking area. Hotel looks good from 100 yards. and the front desk area looks like its been remodeled and nothing else. Interesting thats the only pics

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

Alyssa

The staff was friendly and helped me find my fan again after losing it days ago, the hotel was clean and quiet and all together was a great visit.

Leisure Partner

4/10

Poor

07 Jul 2024

Patricia

Run run run

It was horrible! Big cockroaches, cereal and bread for breakfast, see through curtains in the room, broken shower head, stained bed linens ( wouldn't let my animal sleep with the pillows), and all around just horrible!

Partner

6/10

Pleasant

06 Jul 2024

Rachel

Good condition, standard complimentary breakfast, clean beds and towels. Dated but satisfied with what we got for the price. It wasn’t the closest to downtown, but it wasn’t an outrageous drive and it was closer to groceries

Leisure Family_with_children

8/10

Excellent

30 Jun 2024

Todd

Hotel had everything needed and staff was good

Leisure Partner

4/10

Poor

29 Jun 2024

Heidi

Check in was smooth and friendly, however once arriving in room 120 the smell of musk was very strong. Shower curtain was yellow not white, old hair clips from previous guest highly needs replacing. Tub filled w/water from the shower backed up with globs of hair not telling how long that had been there. Mold around tub edge where the shower wall meets the tub. The main room floor gets wet from humidity in the room you need a slippery when wet sign. Overall needs improving .

Leisure Partner

2/10

Poor

23 Jun 2024

Nicole

Not it!

Leisure Family

10/10

Exceptional

31 May 2024

Tessa

Staff was amazing and accommodating

10/10

Exceptional

25 May 2024

Katherine Renee

Back door never locked.so anybody could get in whenever.grounds not clean.towels had allmost holes in them.bathroom door did not stay.closed.needd new sheets.and upgrade needed.not very clean
Will not syay again.

Leisure Family

10/10

Exceptional

03 May 2024

Dennis

Close to fishing, even met people from home even though I just met them.

Leisure Family

8/10

Excellent

26 Mar 2024

Graham

Nice quiet hotel.

Leisure Family

8/10

Excellent

09 Mar 2024

Tracey

I liked the location. It was nice and close to historical Rogersville.

10/10

Exceptional

21 Sep 2023

Chentain

Stay

Nice room, the tub/shower needs a deep cleaning.

Friends_and_family Family

10/10

Exceptional

12 Sep 2023

Roger

The check in attendant was very friendly and professional. Room is clean and internet works great.

Leisure Self

4/10

Poor

27 Aug 2023

Dana

After reserving our room 3 weeks in advance, we were told the only rooms they had to offer us was either a "Pet" room, or one on the second floor, and there was no elevator. We are in our 70s and the flights of stairs were a no. Upon a quick inspection, the "Pet" room appeared adequate. But as it turns out....the shower stall was filthy. Niether of us would use the shower. It looked like someone had pulled the towel rack off the wall, it had been replaced but never painted. The hair dryer's wires were held together with black tape. Outside the pool was closed. There were 5 or 6 mattresses leaned against something, and upon seeing this, we slept in our clothes afraid of bed bugs. The walls against the bathroom had been recently repaired and the floor replaced with non matching laminate. We will never ever stay in this place again.

We have good friends in Rogersville and plan to visit often. But again we wont stay there.

Leisure Partner

10/10

Exceptional

03 Jul 2023

Debora D

I have stayed multiple times here at the Quality Inn here in Rogersville. I never had a bad experience. I would recommend this place to others

Pet

6/10

Pleasant

01 Jul 2023

Rick

A little disappointing but not the worst

The facility seems like it is due for floor and wall coverings update. It’s a little beat up but seemed clean.

Self

8/10

Excellent

16 Jun 2023

Melissa

Only thing I wasn’t happy about was…the pool was not in service that should have been updated when booking. I would’ve chosen a different location my son wanted to swim.

8/10

Excellent

14 Jun 2023

Jeff

Very convenient to everything.

Friends_and_family Family

10/10

Exceptional

24 Feb 2023

Verified traveler

All well except awful warm coffee. But, I’d stay there again.

Friends_and_family Friends

10/10

Exceptional

01 Jan 2023

Michael

Family

The room is excellent condition. The bathroom was awesome I love the large sink. The water pressure was fantastic and we stayed on the first floor I loved it thank you very much

Partner

8/10

Excellent

12 Dec 2022

Bryon

The mattress needs to be replaced. We had to flip it so as to make it a little more comfortable.

Leisure Family

8/10

Excellent

22 Oct 2022

Grable

Comfortable, helpful staff that I dealt with, and secure area, easy access in parking and room

Leisure Family

6/10

Pleasant

21 Oct 2022

Mandy

Our recent stay

Needs updating. Side entry security door by the pool - not so secure. Remove all the debris from behind the building and the parking lot … might improve overall appeal.

Friends_and_family Family

10/10

Exceptional

17 Jul 2022

Amanda

The night receptionist was super friendly, nice, and very professional. We will definitely stay here again!

Business_and_leisure Family

6/10

Pleasant

03 Jul 2022

Stacy

good price, very friendly staff. not very good breakfast...and non smoking room smelled like smoke. good location and very convenient.

Business_and_leisure Self

8/10

Excellent

29 May 2022

Pamela

Overall an okay stay.

Overall it was okay. It was a bad weekend to find a hotel due to the holiday but we had business in the area. Some of the reviews were bad so my expectations were low. Front desk was very professional. We did have to change our sheets as the ones on the bed were stained and we noticed the hallways could have used a quick vacuum. We were told that they are struggling to find and keep house keepers and that shows. No extra pillows or blankets and a few maintenance issues here and there that if not corrected will evolve into bigger issues. It appears that they have put in new laminate floors and are making upgrades, so again overall it wasn't a bad stay. The shower was a plus if you enjoy super hot and great water pressure.

Business

8/10

Excellent

30 Apr 2022

Deborah

Small Selection for Breakfast

Room clean and updated.
Breafast choices limited :make your waffle, cereal, and coffee.

Business

10/10

Exceptional

31 Mar 2022

Jonathan

The hotel front desk was very nice to me and remembered me when I was there last time reporting on the Summer Wells case. The hotel staff printed me up pictures of Summer so I can share them around the community while I searched for her. Great place. I will go back when I follow up on the Wells case.

Business Self

10/10

Exceptional

25 Feb 2022

mari

Clean and New construction

Great stay, everything was clean and service was great. Looked like new construction so everything was in working order.

Friends_and_family Family

4/10

Poor

29 Dec 2021

Kathryn

My recent experience

Management was very nice but I did not have a good stay overall. I had to request a room change. The first room had a couch in it that was old and stained. The bathtub needed replacing. The other room was better but my car got keyed in the parking lot.

Friends_and_family Family

10/10

Exceptional

15 Dec 2021

Marissa

Nice hotel. Staff is great. Quiet. Clean would stay again

Business

8/10

Excellent

28 Oct 2021

Donna

Evening staff person pleasant

Leisure Partner

2/10

Poor

21 Oct 2021

Rita

I paid extra for insurance that if we had to leave early we would be refunded the remaining balance..We checked out a day early & we checked out 39 mins before check out time. The manager said that didn’t matter we had to paid for the full stay.

Business

8/10

Excellent

20 Oct 2021

Elizabeth

I have stayed at this same property 4 to 5 different times on my visits to Rogersville, Tennessee. I’m very happy with amenities, the room and the staff. Hopefully I will be traveling to Rogersville in the future and I will probably stay at this establishment the next time if possible. They are my first choice !!

Leisure Pet

8/10

Excellent

15 Oct 2021

Jaime

Property was updated and kept up pretty well. Staff was friendly. Continental breakfast was okay, basic, but they had decent coffee so that is always a plus. Room was nice, several hairs found in tub, bathroom but otherwise very acceptable. No elevator so if you are mobility limited be sure to get first floor.

Leisure Family

10/10

Exceptional

26 Sep 2021

Dians

Great value

Great service nice clean room. Very comfortable and clean

Self

10/10

Exceptional

24 Sep 2021

Deborah

I didn’t mean to select check in as fair… it was great.. o complaints

Family

2/10

Poor

18 Sep 2021

Brandi

HORRIBLE

The room was absolutely not what was pictured in the listing. It looked like it had been on fire at some point, one of the lampshades was half melted, the fire alarm was melted on the side and bottom and the plastic on the tv was all warped and pulling away from the metal. The room looked like it had been half ass cleaned and I had to hunt the alarm clock down in a drawer, no hairdryer in the room either. They were booked and unable to give me a different room. I requested and was approved for a late check out when I checked in, however had a staff member beat on my door at 11 to advise it was check out when informed we were approved for a late check out they said there was nothing written down so we needed to go. I am livid, all I wanted was sleep, this week has been traumatic to say the least and all we wanted was to freaking rest but nope. There were also unattended children running all over the hotel and parking lot. This morning when leaving I noticed the cleaning staff had zero protective gear and didn't appear to be sanitizing the rooms. They also were not pulling the top blankets off the beds. I know pre covid this was common in hotels but given the changes in the policies of everywhere else I've delt with, why were they not changing the top blankets to ensure nothing was being spread? I literally watched my father in law die from this crap on Thursday, I truly expected more of an effort from the hotel to maintain sanitary rooms.

Partner

6/10

Pleasant

06 Sep 2021

Deborah

Was easy to get to and you get what you pay for.

Business Partner

4/10

Poor

08 Aug 2021

Verified traveler

Check in staff was unprofessional and did not inform of their policies regarding use of debit card placing a hold on bank funds. Bathroom was dirty (hair in tub & ceramic was chipped, trash in drawer). Mattress was hard. Lamps had loose wires and were shaky. Other customers above were noisy and inconsiderate. Floors were tile. They placed a wheeled desk chair in room. Other customers were rolling the chair across their floor (our ceiling) 2 am. Breakfast was disappointing.

Leisure Family

10/10

Exceptional

27 Jul 2021

Verified traveler

Very friendly and helpful. My first night I was very uncomfortable on the bed so they immediately switched my room for me without hesitation! The next room the air conditioning wasn't working efficiently so without hesitation again they switched rooms and now I'm comfortably staying in a perfect room and being discounted for a couple more nights! Thank you Quality inn! Not really sure what the discount will be but when i inquired without hesitation it was your'e taken care of mam.... ive stayed here several times and have been very pleased.

Business_and_leisure Pet