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Smile Hotel Wakayama

Wakayama · Japan

Minamimigiwachowakayamacity Wakayama, 18View location

7.8/10Very good581 Reviews
Cleanliness7.4/107.4
Service7.8/107.8
Comfort7.4/107.4
Condition7.2/107.2
Location7.2/107.2
Neighborhood7.4/107.4
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Smile Hotel Wakayama

Located in Wakayama, a short walk from the Museum of Modern Art and Wakayama Castle, Smile Hotel offers comfortable guestrooms with modern amenities. Each of the 87 rooms features a flat-screen TV, refrigerator, complimentary wired internet access, and a private bathroom with complimentary toiletries.

Guests can enjoy a satisfying meal at the onsite restaurant, Shangri-La, and local cuisine breakfasts are available daily for a fee. Additional amenities include bicycle rentals, a vending machine, computer station, complimentary newspapers, and dry cleaning/laundry services. Self-parking is available for a charge.

Kansai International Airport (KIX) is the nearest airport.

Read more about this hotelShow less

With a stay at Smile Hotel Wakayama in Wakayama, you'll be within a 10-minute walk of Museum of Modern Art and Wakayama Castle. This hotel is 2.9 mi (4.7 km) from Kishu Toshogu Shrine and 3.6 mi (5.8 km) from Kataonami Beach.

Make yourself at home in one of the 87 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Laundry
Entertainment
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Unicode Support true LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    15
  • Optional fees
    • Fee for local cuisine breakfast: approximately JPY 1200 per person
    • Covered self parking fee: JPY 1000 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Museum of Modern Art 0.5 km / 0.3 mi
Wakayama City Children's Museum 0.5 km / 0.3 mi
Wakayama Park Zoo 0.6 km / 0.3 mi
Wakayama Castle 0.6 km / 0.4 mi
Hoonji Temple 1 km / 0.6 mi
Wakayama City Museum 1 km / 0.6 mi
Takanoji Temple 1.8 km / 1.1 mi
Kishu Dog Statue 2.2 km / 1.4 mi
Harunomiyaebisu Shrine 2.3 km / 1.5 mi
Sumiya Orthopaedic Hospital 2.7 km / 1.7 mi
Sumiya Rehabilitation Hospital 2.8 km / 1.8 mi
Kao Eco Lab Museum 3.1 km / 1.9 mi
Nichizengu Shrine 3.9 km / 2.4 mi
Hinokuma Shrine and Kunikakasu Shrine 3.9 km / 2.4 mi
Setonaikai National Park 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 87
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 16 more facilities & services
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Laundry service
  • Launderette
  • Bicycle hire service
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Lift access
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Restaurant
  • Smoking areaExtra charge
  • MassageExtra charge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SEMIDOUBLE NON SMOKINGDOUBLE • SEMIDOUBLE NON SMOKINGDBL.SD-NM

    Photos are not available for this room type.

    Smile Hotel Wakayama

    DOUBLE SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEMIDOUBLE SMOKINGSINGLE • SEMIDOUBLE SMOKINGSGL.SD-JK

    Photos are not available for this room type.

    Smile Hotel Wakayama

    SINGLE SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Smile Hotel Wakayama

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEMIDOUBLESINGLE • SEMIDOUBLESGL.SD

    Photos are not available for this room type.

    Smile Hotel Wakayama

    SINGLE SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin NON SMOKINGDouble or Twin • NON SMOKINGDBT.NM

    Photos are not available for this room type.

    Smile Hotel Wakayama

    Double or Twin NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BASICTWIN • BASICTWN.Z1

    Photos are not available for this room type.

    Smile Hotel Wakayama

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE SMOKINGRoom • SEMIDOUBLE SMOKINGROO.SD-JK

    Photos are not available for this room type.

    Smile Hotel Wakayama

    Room SEMIDOUBLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Smile Hotel Wakayama

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Smile Hotel Wakayama

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEMIDOUBLE NON SMOKINGSINGLE • SEMIDOUBLE NON SMOKINGSGL.SD-NM

    Photos are not available for this room type.

    Smile Hotel Wakayama

    SINGLE SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SEMIDOUBLE NON SMOKINGTWIN • SEMIDOUBLE NON SMOKINGTWN.SD-NM

    Photos are not available for this room type.

    Smile Hotel Wakayama

    TWIN SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Smile Hotel Wakayama

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Smile Hotel Wakayama

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BASICTWIN • BASICTWN.Z1-1

    Photos are not available for this room type.

    Smile Hotel Wakayama

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Smile Hotel Wakayama

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BASICSINGLE • BASICSGL.Z1

    Photos are not available for this room type.

    Smile Hotel Wakayama

    SINGLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SMOKINGRoom • SMOKINGROO.JK

    Photos are not available for this room type.

    Smile Hotel Wakayama

    Room SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SMOKINGTWIN • SMOKINGTWN.JK

    Photos are not available for this room type.

    Smile Hotel Wakayama

    TWIN SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BASICDouble or Twin • BASICDBT.Z1

    Photos are not available for this room type.

    Smile Hotel Wakayama

    Double or Twin BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Smile Hotel Wakayama

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD

    Photos are not available for this room type.

    Smile Hotel Wakayama

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SMOKINGSINGLE • SMOKINGSGL.JK

    Photos are not available for this room type.

    Smile Hotel Wakayama

    SINGLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Smile Hotel Wakayama

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Smile Hotel Wakayama

7.8
Very good
581 Reviews
Cleanliness
7.4 /10
Service
7.8 /10
Comfort
7.4 /10
Condition
7.2 /10
Location
7.2 /10
Neighborhood
7.4 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
15 Sep 2025
CHUNG SHING
Poor ventilation in toilet
Leisure Friends
8/10
Excellent
24 Jul 2025
Sang
Great place to stay for good price. Very friendly and helpful staff.

The hotel actually provides you an actual key attached to a long plastic stick. No magnetic key.

The hotel ONLY clean your room ONCE every THREE DAYS to save costs.

The laundry room is the very top floor and is ALWAYS hot.
10/10
Exceptional
25 Apr 2025
Myles
Great views of Wakayama castle. Especially at night. Staff was outgoing. Close to train station.
Leisure Self
10/10
Exceptional
25 Oct 2024
Ryan

View of Castle

Amazing hotel with an even better view. I had a superb view of Wakayama’s castle straight from my hotel room. Of course the staff were nice and the room was clean and comfortable. The location is brilliant although it is about a 15-20 minute walk to one of the two close by train stations. I would strongly recommend this hotel for the view!
Self
10/10
Exceptional
15 Oct 2024
Nathen
Very close to the castle and down town . Save . Great staff .
Leisure Self
6/10
Pleasant
13 Oct 2024
Matthew
Hotel a bit old
Friends_and_family Friends
10/10
Exceptional
23 Jul 2024
Kin Hei Steve
Friendly staff. With parking space
Leisure Family_with_children
10/10
Exceptional
02 Mar 2024
LAWSON
It’s alright.
Leisure
4/10
Poor
28 Sep 2023
Lianne
The bathroom stinks
Leisure Partner
8/10
Excellent
20 Aug 2023
Wah lok
Location it's about five bus stop

Price is very good

Breakfast with a view Wakayama Castle


Breakfast is a must ¥900 very good price and with a killing view

The hotel offers bicycle for free , but the problem is only for one hour

You cannot get to anywhere within an hour so we did not use the service at all

My suggestion most of the people will come and use the free bicycle only once even though they stay for many days why not let the hotel guest to use the service with combine hours

Bus fare is quite expensive in Japan for the short distance right taking a taxi is lot better
Leisure Family
8/10
Excellent
13 Jun 2023
Yuen Kiu
The view of the Wakayama castle is good. The hotel is clean. But the facilities are old.
Leisure Self
8/10
Excellent
02 Apr 2023
Verified traveler

Classic Old-Style Hotel

Very Good Breakfast! The only drawback of this Property is that you cannot open the window in your room. It is also a bit dated.
Self
10/10
Exceptional
03 Jan 2022
Ola
Excellent view of Wakayama castle
8/10
Excellent
18 Oct 2021
Glen
It has everything that I ask for in a room; a bed and a shower!! Great view of the castle too!
Leisure Self
10/10
Exceptional
08 Nov 2019
Verified traveler
Great view of castle!
Friends_and_family Family
8/10
Excellent
03 Aug 2019
A.I.
Everything was clean and tidy. The only thing I noticed was they didn’t change cups which we used when they cleaned the room while we were out.
Leisure Family
10/10
Exceptional
07 Jun 2019
Verified traveler
It was very clean and the staff were helpful and friendly.
Friends_and_family Family
8/10
Excellent
26 Mar 2019
Verified traveler
The view was special.
Leisure Friends
10/10
Exceptional
14 Dec 2018
Verified traveler
Very good location and the staff were incredibly helpful.
Leisure Family
6/10
Pleasant
04 Nov 2017
Verified traveler

Friendly staff

Located opposite to Wakayama Castle, though not close to JR station
Friendly staff
8/10
Excellent
22 May 2017
Verified traveler

Nice view of Wakayama castle.

Room was spacious and the view from the was good.
Family
6/10
Pleasant
26 Dec 2016
Verified traveler

Clean and convenient as expected

It was standard, clean, comfortable, as expected from all hotel stays. But the location was about 10-15min bus ride away from the main JR Wakayama station.
Partner
8/10
Excellent
10 Apr 2015
Erica

Great Castle View

Booked and stayed for 1 night in a double room. Free upgrade to Lady's Package (bunch of cosmetics samples and some extra teas in the room) was given :)
My room had SUPERB view of Wakayama Castle, which was breath taking.

Room was a bit old, and I found some hairs on bathroom floor, and washlet on toilet didn't work, plus the air-con didn't chill the air and it was hot, and bathroom was like the smallest I have ever used, but otherwise it was a clean and comfortable room. Wifi worked well.

Breakfast was good. The castle view from the restaurant was even better than my room's.

There was free coffee at the reception, so I could grab one to go when setting off for a little hike, which was lovely.

There was a leaflet about seafood eatery in the room so I tried it, it was OK, but nothing spectacular. It was overly busy for them so service was so slow. Nice ladies serving and was pleasant enough though.
8/10
Excellent
29 Mar 2015
sarah

Business hotel -- smokey

Smokey Breakfast was good Basic 'business' hotel Neighbourhood doesn't have a lot to offer except Wakayama castle across the street
Family
6/10
Pleasant
22 Jul 2014
Calvin

It serves it's purpose

Just stayed here one night to see Wakayama Castle before catching a plane out of KIX the next afternoon. For that it served its purpose. The room/hotel is older, so don't have high expectations when you arrive. That said, if you can get it cheap, it will be a functional place for you to stay the evening. I would not recommend it for long term stays.
8/10
Excellent
24 Dec 2013
Mr Tan MS

A good hotel just overlooking the Wakayama castle

We arrived at abot 10 am much earlier than the permiited check-in time but the reception staff was very kind to let us check in eatly as there was a room already cleaned up. From our room's balcony we can appreciate the beauty of Wakayama Castle and morning sunrise.When we told the counter staff that the next day we intend to go to Kiikatsuura but not sure about the best way, she not only gave us travel pamplets but also called up the tourist infomation office to arrange for a consultation session. We would certainly recommend this hotel to travellers who want to stay near the castle though from the Wakayama city station it takes about 10 minutes slow walk.
Family
8/10
Excellent
24 Sep 2013
svend hansen

Close to the castle

Nice hotel for the price. Bus stop is only 1 block away and 220 yen takes you to the station.
8/10
Excellent
31 Jul 2013
HeMan

Wakayama Castle in sight

Competitive price and nice view. I enjoy staying here.
8/10
Excellent
08 May 2026
浩一
トイレの便座が冷たいのは大変でした。
8/10
Excellent
07 May 2026
??
スタッフがやさしかった
Family_with_children
6/10
Pleasant
30 Apr 2026
由加里
室内とバスルームの匂いが気になった。
Family_with_children
6/10
Pleasant
03 Apr 2026
Sum Kin
房間尚算整潔,但整體比較舊,有使用的痕跡。浴室廁所有異味,浴缸牆身有變黑及變黃的痕跡,感覺不太乾淨。
Friends_and_family Family
8/10
Excellent
18 Dec 2025
??
電話の対応から親切でした!
またお世話になりたいと思います
4/10
Poor
16 Dec 2025
Tomoya
壁が薄く、隣の人の声が気になった。
景色はよかった
10/10
Exceptional
15 Dec 2025
DAISUKE
とてもよかったです
8/10
Excellent
21 Nov 2025
壮助
気持ちよく過ごせた
Business
8/10
Excellent
16 Nov 2025
Yoshimi
今回も素晴らしいお城の見える室に滞在できてよかったです。しかし、不運にも今回の滞在中は隣室のいびきと上階の人の足跡があまりにもうるさくて連日びっくりして夜中に2回が覚めたぐらいです。
実は壁が薄いホテルだとわかりました。
リーズナブルなので仕方ないですが、便利な立地なので次回も選ぶと思います。

Business
8/10
Excellent
10 Nov 2025
??
特に不満も無く泊まれた
10/10
Exceptional
08 Nov 2025
TAKAHIDE
スタッフも設備も満足でした
Business Self
8/10
Excellent
27 Oct 2025
??
ほぼ、問題なく宿泊できましたが、トイレのウォッシュレット機器が故障していて使えませんでした。毎日、そのあたりまではチェックされていないのかな?故障中であることがわかっているなら、客を入れないとか事前に使えない旨を伝えるとか、割引するとか対応ができそうかなと思います。わかっていないならそれも問題かなと思います。
あと、浴室のカーテン上部にカビとほこりがたまっていました。経年劣化はある程度仕方がないかなと感じますが、清掃してある感じがなかったので気になりました。
Business Self
8/10
Excellent
21 Sep 2025
kato
特にございません。
Leisure
8/10
Excellent
18 Sep 2025
yuichiro
バイクの駐車場所への案内をはじめ対応がスピーディーで良かった
Leisure Friends
8/10
Excellent
13 Sep 2025
Yoshimi

部屋に当たり外れあり

2週間にわたり利用しましたが、2週目は気持ちよく過ごせる部屋でした。トイレ洗面所もきれいに掃除されてましたし、ほとんどカビもありませんでした。服をかけるクローゼットもあり、パソコンで仕事できる机もあり、冷蔵庫もペットボトルが数本冷やせました。

1週目は本当に狭くてカビが生えてて、冷蔵庫もペットボトル一本程度しか入りませんでした。パソコン広げるスペースもなくてひどかったのですが、まともな部屋があるなら、はじめからそのレベルの部屋が良かったです。同じ値段で、こんな差があるのはいかがなものかと思いました。
洗濯機のある階は最上階で、空調がなく非常に暑く、清潔ではありません。

Business
6/10
Pleasant
06 Sep 2025
Verified traveler
スタッフさんは親切で丁寧です。
施設 建物自体古くて、換気口のカビや割れて折れて、もはや換気できてないようなカビ臭さでした。
城のすぐ近く。
コンビニも近く、コインパーキングが安いところがすぐそばで便利でした。
Business
8/10
Excellent
19 Aug 2025
inoue
和歌山城がよく見える立地で良かったです
所々、古さを感じましたが値段相応だと思います
Leisure Friends
10/10
Exceptional
14 Aug 2025
MASASHI
とても歴史のあるホテルですが今は「スマイルホテル」になっています。とにかくお勧めは朝食会場です。左側は和歌山城、右側はブリッジや海が見え素晴らしいです。
Business
10/10
Exceptional
08 Aug 2025
MASASHI
とても快適に過ごせた。朝食も美味しい。
Business_and_leisure Friends
10/10
Exceptional
05 Aug 2025
MASASHI
朝食も充実してて快適。
ただ、長期滞在なので洗濯機が少なくてなかなか空いていないのが残念。
Business
8/10
Excellent
30 Jul 2025
ショウタ
あ
6/10
Pleasant
21 Jul 2025
Hiroaki
嫁とツインで素泊まり2泊しました。立地は良いと思います。朝食バイキングは分かりませんが、朝8時から近くのロイヤルホスト歩いて5分以内のところにあり、食べました。部屋は、普通だと思う。空気清浄機はありました。ただ、エアコンの吹き出し口が、汚くてきになり、フィルター見ると埃が溜まっていたのでフロントで掃除を頼んだところ、心良い返事でした。が、帰宅したら、何故か机の上に白いホテルのスリッパの片方と汚れた物がありました。最悪の事を考え、チェックアウト時にフロントにいって出て行きました。1泊1室10,000少しといえど私にとっては不快でした。
車は、夜11時までに入らないと指定駐車場に入れず、さらに朝まで出し入れ不可、車高は、確か180cm以下の車しか入れません。一泊1000円。それ以外は、タイムズなど近くに駐車場、一泊880円だったかな。
立地は、問題なし、お城側が良いかな。
Leisure Family
10/10
Exceptional
01 Jun 2025
Christopher
Está justo enfrente del castillo de Wakayama, el hotel está bonito, algo sencillo sin embargo el personal fue bastante amable y comprensivo, cuentan con lavandería y desayuno, el personal se encuentra las 24 HRS
Leisure Family_with_children
6/10
Pleasant
26 May 2025
Yoshihisa
風呂のヘリが高すぎる
Business Self
8/10
Excellent
26 May 2025
??
きれいだった。
Leisure
10/10
Exceptional
07 May 2025
HENG

景色非常棒

如果是朝向和歌山城方向的房间,那景色非常令人难忘。收费的早餐很丰富,口味制作的非常细致,有当地特色的调料。餐厅在9层也是朝向和歌山城的方向。
Self
10/10
Exceptional
07 Apr 2025
トシノリ
トイレの広さが今ひとつ。部屋はシングルには十分な広さと感じた。アメニティは充実。
Leisure Self
8/10
Excellent
07 Apr 2025
shinichi
お城も窓から眺められ、宿泊料金もとてもリーズナブルだと感じました。
道案内などは駐車場の係の方が親切でした。
また機会がありましたら宜しくお願いします。
10/10
Exceptional
06 Apr 2025
トシノリ
トイレが今までより広いのが良い
Leisure Self
8/10
Excellent
02 Apr 2025
Verified traveler
和歌山城が近くて、フレンドリーな雰囲気で良かった。
Self
10/10
Exceptional
12 Mar 2025
Kenta
スタッフも丁寧で部屋も綺麗でした
Business
6/10
Pleasant
18 Jan 2025
KA KEUNG
環境清靜,景觀美麗,正對和歌山城。但是房間內,提供的措施,不太足。例如枕得非常細,及只得一個。
Leisure Family
6/10
Pleasant
08 Jan 2025
カズヒデ
部屋やユニットバスの匂いが気になった。
8/10
Excellent
06 Dec 2024
KOJI
和歌山城が見える部屋を用意していただいたようです。窓からの眺めも良かったです。
Leisure Family
8/10
Excellent
06 Nov 2024
澤滄
Ok
8/10
Excellent
04 Nov 2024
Masayuki
お城側のお部屋で眺めが最高でした。ベッドとお部屋が広く居心地良かった。
Business Self
2/10
Poor
03 Nov 2024
Sachie
本当は、禁煙ルームが希望でしたが、空きがなくて、仕方なく喫煙ルームを予約しました。
喫煙ルームだから仕方ないのかもしれませんが、シャワー室の中までタバコの臭いがキツくて眠れませんでした。ファブリーズを追加で自分達が購入して振りまくっても臭くて、マスクをしてねました。もう少し、お部屋の臭いを消して欲しいです。
Leisure Family
8/10
Excellent
25 Oct 2024
??
静かで便利でとてもよかった
Leisure Friends
10/10
Exceptional
21 Oct 2024
??
コスパが良いホテル
Leisure
8/10
Excellent
23 Aug 2024
?
繁華街には、少し遠かったが、過ごしやすいホテルでした。
Leisure Self
8/10
Excellent
19 Aug 2024
Kitamura
シャワーやエアコンに問題はなく、リーズナブルで良かったです。
Leisure Self
10/10
Exceptional
16 Aug 2024
タダヨシ
スタッフさんが優しい
Leisure Friends
8/10
Excellent
16 Aug 2024
マサト
和歌山城が目の前で,とてもステキでした!
4/10
Poor
16 Aug 2024
Maeda

和歌山城の前のホテル

1階のロビーにマッサージチェアがあったのが良かった
Friends_and_family Family
6/10
Pleasant
12 Aug 2024
hiroshi
夏休みシーズンで学生の宿泊者が多くマナーが悪かった
Business_and_leisure Self
10/10
Exceptional
10 Aug 2024
Koji
朝食が、美味しかった。
Leisure Family
4/10
Poor
20 Jun 2024
Verified traveler

せめてコーヒーショップでもあれば

和歌山の市役所界隈としては随分大きなホテルで、泊まり客も少なくなかった。しかし、あれだけのホテルで、レストランはおろか、コーヒーショップもないとは信じられない。お茶一杯飲もうと思っても、部屋で沸かして飲む以外は、人と座って話する場所もない。さらに、その界隈の店への案内だが、確かに案内の地図は用意してあったが、道筋など、細かいことを聞いても要領を得なかった。とにかく落ち着かないホテルだった。
Business
6/10
Pleasant
13 Jun 2024
??
目の前に和歌山城があり夜にライトアップされた
お城が部屋から見えてとても良い。
Business_and_leisure Self
10/10
Exceptional
29 Apr 2024
Motoki
W
10/10
Exceptional
19 Apr 2024
??
大変居心地良い旅でした。また宜くお願いします。
Business Partner
10/10
Exceptional
15 Apr 2024
しょうま
和歌山城が目当ての場合、すぐそこの距離にあるので非常に便利。また、窓から見る和歌山城も良いものです。
Leisure Family
8/10
Excellent
04 Apr 2024
Takes
和歌山駅から10くらい歩きます。
Leisure Self
8/10
Excellent
26 Mar 2024
Verified traveler
價錢便宜,整體來說算是超值
Partner
4/10
Poor
22 Mar 2024
MORIO
スタッフの対応はあんなものなのかなぁ⁉️ひさびさの旅行なのでちょっと残念でした。
Leisure Self
8/10
Excellent
13 Mar 2024
Eiji
施設は古いが、清掃は問題なく。朝食も思いのほか種類があってよかった。近くにロイヤルホストはあるだけで、飲食店は少なかったのは残念。
Leisure Friends
2/10
Poor
21 Feb 2024
Tamotsu
部屋に水の音が聞こえて寝られない
Leisure Partner
6/10
Pleasant
01 Feb 2024
RIE
お風呂の天上のカビが気になった。
Business Family_with_children
2/10
Poor
17 Jan 2024
Verified traveler

별로에요

프론트안내사항부터 친절하지않아요.
조식도 다른호텔 가격대비 별로입니다
주변에 편의시설 하나도 없어요.
객실과 엘레베이터 동선도 길어요
조식식당뷰만좋아요
Friends_and_family Family
10/10
Exceptional
02 Jan 2024
まさひで
いろいろ良かった
Leisure Self
6/10
Pleasant
30 Nov 2023
YASUHIRO
古いホテルなので浴室の壁などの費用のかかるメンテナンスが追い付いていないところは感じられますが、掃除は頑張っていると思います。
残念な点は、1階のWi-Fiとコンセントが使えないこと。
テレワークできる環境になると私のような宿泊者は増えると思いますよ。
Business Partner
8/10
Excellent
29 Nov 2023
Natthanan
ภักดีคุ้มค่าราคาที่จ่าย ไกล้กับปราสาทวากายมา มีวิวที่เห็นปราสาทได้อย่างสวยงาม
Leisure Partner
8/10
Excellent
20 Nov 2023
せいじ
お城や県庁に近い
Leisure Family
10/10
Exceptional
20 Nov 2023
Putthiporn
this hotel is very convenient and good for sleep.
Staffs are friendly and very helpful.
Leisure Family
4/10
Poor
09 Nov 2023
ヒロユキ
タバコ臭い。髭剃りが衝撃的に切れない。
Leisure Self
8/10
Excellent
28 Oct 2023
Kazunori
和歌山城の景観が最高でした。特に10月下旬の宿泊で和歌山城から昇る朝日が格別で、何枚も写真に収めました。
駐車料金を事前にアナウンスしておいてほしかったです。
Leisure Self
8/10
Excellent
11 Oct 2023
??
和歌山城を見下ろせる市内の中心エリアに有り、移動や観光の核としても良い位置にある。

施設の設備は多少古いが、清潔に維持管理されていて、何よりもコスパが高いので有難いホテルだと思います。

もっぱら法事の時には家族や子供家族とも定期的に利用している。
Leisure Family
4/10
Poor
03 Oct 2023
Takayuki
排水溝から上がってくる汚水?の匂いがすごいです。古いのは仕方ないけど、清掃がいきとどいていません。
カーテンは裏の遮光部分がボロボロで、カーテンレールには埃がたまっています。
Leisure Family
8/10
Excellent
02 Oct 2023
ヨウジ
立地条件が良かったです。
静かな場所にありました。
Leisure Partner
6/10
Pleasant
16 Sep 2023
?????
比較的動きやすい場所にあると思う。宿泊客の1/3ぐらいが外国人でした。
Leisure Family
6/10
Pleasant
02 Sep 2023
マサシ
部屋が綺麗にしてあり気持ちよく泊まれる
Business_and_leisure Self
8/10
Excellent
12 Aug 2023
MASAYASU
和歌山城や、片男波海水浴場に近くて,ホテル🏨も安くて,綺麗で,朝食バイキング料理も、美味しいくて食べ過ぎてしまいました!又和歌山に旅行行きたいので、スマイルホテルさんに宿泊したいと思います!(^^)😆



Leisure Family
6/10
Pleasant
11 Aug 2023
Oonaka
お手頃価格で場所が便利なので、帰省の際何度か利用させてもらってます。お風呂に髪の毛が残っていたのが残念でした。

Location & surroundings

Smile Hotel Wakayama
Minamimigiwachowakayamacity Wakayama, 18, Wakayama, Japan

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Smile Hotel Wakayama

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