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Protea Hotel Cape Town Tyger Valley

W. Cape-Cape Town-Garden Route · South Africa

Uys Krige Drive, Jip de Jager off ramp, EXT 20View location

8.2/10Excellent206 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.2/108.2
Condition8.2/108.2
Location7.6/107.6
Neighborhood7.6/107.6
Value8.4/108.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Protea Hotel Cape Town Tyger Valley

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Grab a bite to eat at Point of View, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Cape Town? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Read more about this hotelShow less

Distances are displayed to the nearest 0. 1 mile and kilometer. Panorama Oncology Centre - CancerCare - 3. 3 km / 2 mi- Panorama Medi-Clinic - 3. 5 km / 2. 2 mi- Bellville Velodrome - 4. 9 km / 3 mi- Tyger Valley Shopping Centre - 5.

2 km / 3. 2 mi- University of Stellenbosch Business School - 5. 4 km / 3. 4 mi- Tygerberg Hospital - 5. 9 km / 3. 7 mi- University of the Western Cape - 8 km / 5 mi- Grand West - 8. 9 km / 5.

5 mi- GrandWest Casino & Entertainment World - 10. 1 km / 6. 3 mi- Durbanville Golf Club - 10. 5 km / 6. 6 mi- Durbanville Medi-Clinic - 10. 9 km / 6. 8 mi- Durbanville Hills Winery - 11. 7 km / 7.

3 mi- Intaka Island Bird Sanctuary - 11. 7 km / 7. 3 mi- Rietvlei Wetland Reserve - 11. 9 km / 7. 4 mi- Canal Walk Shopping Centre - 12 km / 7. 4 mi.

With a stay at Protea Hotel by Marriott Cape Town Tyger Valley in Cape Town (Eikenbosch), you'll be within a 15-minute drive of Cape Town International Convention Centre and Long Street.

This family-friendly hotel is 13.2 mi (21.2 km) from Cape Town Stadium and 1 mi (1.6 km) from Karl Bremer Hospital. Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and plasma televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, express check-in, and express check-out.

Planning an event in Cape Town? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately ZAR 250 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Karl Bremer Hospital 1.7 km / 1 mi
Panorama Medi-Clinic 3.2 km / 2 mi
University of Stellenbosch Business School 5 km / 3.1 mi
Tyger Valley Shopping Centre 5 km / 3.1 mi
Tygerberg Hospital 5.7 km / 3.5 mi
University of the Western Cape 7.6 km / 4.7 mi
Cape Peninsula University of Technology 8.4 km / 5.2 mi
Grand West 8.7 km / 5.4 mi
GrandWest Casino & Entertainment World 9.8 km / 6.1 mi
Durbanville Golf Club 10.3 km / 6.4 mi
Rietvlei Wetland Reserve 10.6 km / 6.6 mi
Durbanville Medi-Clinic 10.7 km / 6.7 mi
Durbanville Hills Winery 11.5 km / 7.1 mi
Canal Walk Shopping Centre 11.7 km / 7.3 mi
Killarney Race Circuit 11.8 km / 7.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • Number of floors (main building)
  • hotel
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
Show 64 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Private pool
  • Electric kettle
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Printer
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool
  • TV lounge
  • Game room
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • À la carte lunch
  • À la carte dinner
  • Special dietary options
  • Vegetarian meal
  • Snacks
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Protea Hotel Cape Town Tyger Valley

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM GARDEN VIEWQUADRUPLE • GUEST ROOM GARDEN VIEWQUA.GR-GV

    Photos are not available for this room type.

    Protea Hotel Cape Town Tyger Valley

    QUADRUPLE GUEST ROOM GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEWDBL.GV-1

    Photos are not available for this room type.

    Protea Hotel Cape Town Tyger Valley

    DOUBLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Protea Hotel Cape Town Tyger Valley

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Protea Hotel Cape Town Tyger Valley

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 25 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable7 photos

    Protea Hotel Cape Town Tyger Valley

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Protea Hotel Cape Town Tyger Valley

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM GARDEN VIEWDOUBLE • GUEST ROOM GARDEN VIEWDBL.GR-GV

    Photos are not available for this room type.

    Protea Hotel Cape Town Tyger Valley

    DOUBLE GUEST ROOM GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Protea Hotel Cape Town Tyger Valley

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEWQUA.GV

    Photos are not available for this room type.

    Protea Hotel Cape Town Tyger Valley

    QUADRUPLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Protea Hotel Cape Town Tyger Valley

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Protea Hotel Cape Town Tyger Valley

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Protea Hotel Cape Town Tyger Valley

8.2
Excellent
206 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
7.6 /10
Neighborhood
7.6 /10
Value
8.4 /10
Amenities
8.8 /10
75 reviews shown
8/10
Excellent
21 Jun 2026
Anene
The breakfast was a bit skimpy with not so big a variety as I am used to at Protea Hotels,but overall the stay was very pleasant.
Thank you for another good experience at your establishment❤️
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Glecelli Mirzi Dominise
Everything is good!!!!
Family_with_children
10/10
Exceptional
20 Feb 2026
Wilfredo
The room clean and comfortable. The staff courtius.
Friends
10/10
Exceptional
17 Feb 2026
Harlex B.
Room clean and nicely staff.
Friends_and_family Friends
10/10
Exceptional
03 Feb 2026
Birgit
The clean well-appointed room stood out. Great room service.
.
Friends_and_family Family
8/10
Excellent
07 Jan 2026
Kelley
Clean room
Leisure Family
10/10
Exceptional
18 Dec 2025
ZEE
The Protea Hotel Tyger Valley was Magical. In the perfect location with breathless views of the entire city of Cape Town including the beautiful Table Mountains. The hotel room was exceptionally clean and neat with everything one needs soft cozy beds and the best sheets silky and soft. The staff were amazing from the speedy check in with a wonderful reception from Busiswe and Mpho. The resturant was amazing the food delicious I started with the Calamari which was so soft tender and juicy. The server Melanie was exceptional so helpful and kind and caring. Providing exceptional care and information about Cape Town. The Hotel was in perfect distance form the downtown area an Uber was a quick ride to all the perfect spots. I will give The Protea Hotels Tyger Valley ⭐️⭐️⭐️⭐️⭐️I
Leisure Family
10/10
Exceptional
04 Dec 2025
Andre
Room spotless. Friendly and Helpful staff. Ample parking right next to the room. Beatiful view and good food.
Friends_and_family Family
6/10
Pleasant
08 Nov 2025
Ahmad
Internet not good
Business
10/10
Exceptional
16 Oct 2025
Alexander
Clean room,and laundry nice view
Great customer friendly
Business_and_leisure
10/10
Exceptional
11 Sep 2025
Ketsia
Very kind and helpful staff. The breakfast buffet is amazing. Rooms are very clean and the towels have a great scent too. Would definitely recommend.
Leisure Self
10/10
Exceptional
01 Sep 2025
Ndubuisi
A good place to stay
Business Self
10/10
Exceptional
18 Jun 2025
Andy
Great hotel
Business
8/10
Excellent
09 May 2025
John
I appreciated the size of their room in comparison to other similar hotels.
I did feel cramped.
Self
10/10
Exceptional
10 Mar 2025
Audrey

Excellent quiet hotel

I arrived late and staff were extremely helpful in terms of letting me know what food was available and escorting me to my room.
Self
8/10
Excellent
26 Feb 2025
Verified traveler
Very good, nice and stylish room
Business
10/10
Exceptional
23 Feb 2025
anthony
It was all great
Business_and_leisure Family
10/10
Exceptional
01 Feb 2025
SHELETTA
Matthew R was the absolute best! He was very attentive to our needs. He was very knowledgeable, kind and professional. Matthew made our first time stay in SA very comfortable.
Leisure Friends
10/10
Exceptional
08 Jan 2025
Gulshan
Excellent customer service and fantastic location. The staff go above and beyond to make your stay memorable.
Friends_and_family Family
10/10
Exceptional
22 Dec 2024
Bruno

My remarks

Mt stay was good and so
It was for my mom and sister too
The only thing was they could have changed my mom room for her age instead of letting her in one up the stairs.
Laundry service can also be expedite for unrgent and same day service
Best regards
Friends_and_family Family
10/10
Exceptional
18 Oct 2024
Gcobani

Excellent service

It was amazing
10/10
Exceptional
04 Oct 2024
Cynthia
The property was very nice and quiet the staff was very professional and accommodating. I will stay there again when I visit South Africa.
Business_and_leisure Friends
10/10
Exceptional
24 Apr 2024
GABRIELLE
The staff is amazing. Lorenzo and his team were extremely friendly and hospitable. The hotel provides a unique and exceptional vantage scenic point and view of Cape Town and Table Mountain. The view is spectacular!

From the reception area, to the kitchen staff, and bar , housekeeping at every touch point and interaction the staff is professional, friendly, knowledgeable and courteous. I highly recommend this property it is also centrally located without the busyness of the water front.
Leisure Self
10/10
Exceptional
05 Apr 2024
Nikki
Lovely helpful staff. Great breakfast.
Leisure Family_with_children
10/10
Exceptional
19 Mar 2024
Carlos M Gonzalez
Gate property, which makes you feel safe.
Leisure Partner
6/10
Pleasant
26 Feb 2024
pieter

NOT TO HAPPY

We booked a king bedroom with a garden view. We receive a normal double bed.
The kettle was broken - could not open the lit.
When we depart we were told that an amount is still owing although the full bill were paid online.
Partner
6/10
Pleasant
12 Feb 2024
Nontando
All okay.

Food at the restaurant was awful
Business
10/10
Exceptional
30 Jan 2024
Mulenga
Everything was on point but they should put fridge in the rooms

But all in all it's a good place and good worker's like Thunyiwe, she is a hard working woman
Leisure
8/10
Excellent
30 Jan 2024
Marilyn
Close to freeway.
Business_and_leisure Family
8/10
Excellent
10 Jan 2024
Prince Ables
Only bad thing was it had no refrigerator. However it was close to the airport and decent hotel glad I pick the for my last night in Cape Town
Leisure Self
10/10
Exceptional
09 Jan 2024
Hermenegildo J
Super friendly people, I really felted at home.
Business_and_leisure
10/10
Exceptional
09 Jan 2024
tree
The property was located at an exlusive location on tyger valley and you can watch an unblocked sunset at the buffet restaurant (The hotel is located on a hill). The buffet has a small selection but the food is tasty and it does the job. The property is also located at a very safe place on tyger valley. Staff is very polite and helpful as the booking from Expedia did not go through to their booking systems, but fortunately the ops manager helped to clarify with Expedia to sort it out. Overall a great experience.
Leisure Family
10/10
Exceptional
27 Nov 2023
Terri-Ann
Clean rooms, friendly staff and reliable WIFI. Breakfast was good.
10/10
Exceptional
31 May 2023
Stuart
Plenty of secure parking for free at the hotel. Parking next to your rooms. Great views over the city. Large rooms, with large twin beds. Large bathroom. Heated / air conditioned. The staff are very friendly, greeting guests with a smile. The food and service is excellent. We had dinner and breakfast which was plentiful and delicious. Chef cooks fresh eggs, omelette how ever you like it. I recommend this hotel to fellow travellers.
Leisure Family
10/10
Exceptional
06 Feb 2023
Joseph

Nice and clean I enjoyed my stay

I would definitely recommend it great for the price
Self
10/10
Exceptional
05 Jan 2023
Rajendra
Friendly and helpful staff. Easy access to the highway.
Leisure Family
6/10
Pleasant
25 Apr 2022
Stephan

Top price, but no DSTV.

The hotel has no sports channels other than soccer. Also, for a premium rated hotel, with a premium price, there should be alternative options for DSTV.
Friends_and_family Family
8/10
Excellent
26 Feb 2022
Eugenie
Hi it was a pleasant stay. My only suggestion is to upgrade with putting in modern cell phone USB ports in the rooms.
Friends_and_family Family
6/10
Pleasant
18 Dec 2021
Kubandran

Business trip

Good overnight business stay
Business
6/10
Pleasant
18 Dec 2021
Kubandran

Business trip

Very good overnight stay
Business
10/10
Exceptional
29 Jul 2021
Verified traveler
close to the airport, staff friendly and accommodating
Leisure Family
8/10
Excellent
20 Nov 2020
Wouter
All the staff I dealt with were extremely friendly and professional. And both went the extra mile with additional advice recommendations and assistance.
Friends_and_family Family
8/10
Excellent
11 Jan 2020
Verified traveler

Pleasing dtay

Nice room.lots of space
Self
10/10
Exceptional
08 Jan 2020
Mohamed Adam
Great stay. We were pleasantly surprised at the location with great views & good service
Friends_and_family Family
4/10
Poor
06 Jan 2020
Earl
The geyser packed up on New Year’s Eve so we had a cold shower. The next morning (new year’s day) we had to shower in another room and they were going to repair the shower in our room. That evening the water was hot, however on the 2 Jan, the water was cold again an we had to shower in another different room. Because of this, we missed breakfast for 4 on both those mornings.
I asked Andre, the manager for a refund for our 2 days of lost breakfast, but he said he couldn’t because we booked via Expedia. Please can Expedia or Hotels.com arrange for our refund soonest?

Thank You
Friends_and_family Family
8/10
Excellent
16 Dec 2019
Thomas
Best value for money stay in Cape Town
Friends_and_family Family
8/10
Excellent
09 Dec 2019
Verified traveler
Accommodating to our needs...Wonderful breakfast...
Leisure Family
6/10
Pleasant
30 Apr 2019
Mapaballo

NOT IMPRESSED AT ALL

Not so good, first upon arrival reception area was unattended, then we had to shout in all directions to be received. When signing in, there were arguments about whether I really booked a room with two double beds, until I was able to locate an email on my phone verifying that. Resturant staff were not very friendly, the hotel should really train its people in \" people skills\" to be nicer to guests. Checking out, another argument about use of a prokard, this was finally resolved through calling one of the managers as one of the reception ladies was really geared up for arguments. We found a dead huge insect when we arrived, it remained there for the rest of our stay, which calls into question how the rooms are cleaned. The room was very draftly with strong dust stench, I think when guests are going to move in, the room should be ventilated form morning of that day to make it fresher. During breakfast, my niece tried to get a crossiant, lots of mosquitoes oozed out of it and she ended up not being able to eat anything. I have stayed in varous Protea hotels in South Africa, this rates much lower then most, I was actually very dissapointed as it was my first time in Cape Town and the image on internet is very misleading, it looked good on internet, but my what a dissapointment!
Family
8/10
Excellent
12 Feb 2019
Verified traveler
I booked it because it was close to the airport. I had to pay extra on all the cabs because of the distance from the beach. Next time I might rent a car in capetown because of the distances.
6/10
Pleasant
03 Feb 2019
Oluwaseun

great

Great view from the valley. Unfortunately my TV went bad on my last night and no maintenance personnel at night to fix it.
Partner
8/10
Excellent
06 Jan 2019
Verified traveler

Decent option

Good option for short stay
Partner
8/10
Excellent
04 Jan 2019
Robert

Convenient stay in CapeTown

Excellent service. Restraunt and bar service and food very good. Rooms are western standard and clean. Pool was adequate, but very busy. Would stay again.
Family
10/10
Exceptional
21 Nov 2018
Bastiaan
Exelent,the staff very helpful. The room was good prepared with the necessary inf.
8/10
Excellent
10 Nov 2018
Verified traveler

Nice but noisy highway

all pretty good apart from the proximity from the N1 which makes it a bit noisy.
8/10
Excellent
31 May 2018
Verified traveler
Very good place to stay
10/10
Exceptional
12 Apr 2018
Masilo Victor
Our stay was awesome. Hotel centrally located, excellent service and comfortable
Family
10/10
Exceptional
02 Apr 2018
Tozama

Peace and Tranquillity in Cape Town

A very quiet place on a quiet area for a peaceful breakaway. My special requests were met ( If requested a room with a fridge and a microwave and they were orovidedt)
Partner
8/10
Excellent
08 Jan 2018
Verified traveler

4 start hotel without gym

A great and safe place to stay. The main disappointment for me was that they do not have a gym so if you are staying long enough like we did it may not be ideal. However, it's probably my fault in that I did not read the specific part about the gym.
Family
6/10
Pleasant
31 Oct 2017
Alida

No elevator to second story room.

Staff was friendly. I wish I knew that there was no elevator, as I had very heavy luggage that I had to carry myself up the stairs. There is also quite a distance from the reception area to where the hotel rooms are located.
10/10
Exceptional
22 Jul 2017
Warsame

Awesome Accomadation

It was a pleasure staying there and I recommended business travellers.
Family
10/10
Exceptional
28 Apr 2017
Elam

Nice hotel over looking the whole of Cape Town

The most beautiful hotel I've stayed would recommend all my friends.
8/10
Excellent
19 Mar 2017
Gordon

Great views but hard to find

Great views once you manage to find where the Hotel actually is - address does not register in Google or GPS
Partner
10/10
Exceptional
28 Jan 2017
Aamina

Lovely hotel

Lovely Hotel in a quiet area. Spar and Checkers grocery stores nearby. Tiger Valley Mall is 15 minutes away. Staff are extremely helpful and accommodating. Clean modern bathroom. Room was well maintained by the maintenance staff. Excellent Wifi connection!
8/10
Excellent
19 Jan 2017
Marianne

For someone who loves watching airplanes, this is.

Security personnel very friendly. My room was very well equipped. Restaurant very good. Housekeeping staff helpful. I asked to be moved to a room facing the Cape Flats because I like watching planes. I was warned that there would be a lot of traffic noise from the N1 but the double glazed windows eliminated much of the traffic noise.
8/10
Excellent
24 Dec 2016
Magreth

Beautiful mountains view from the hotel

I enjoyed the food, the view during breakfast and the city lights at night
4/10
Poor
23 Jun 2016
Michael

Convenient location, uncomfortable experience

Hassles on check in (my colleague almost got overcharged), hassles when needing minor business services (printing two pages), room had an awful smell (maybe air freshener trying to cover up cigarette smoke?)
10/10
Exceptional
14 Jun 2016
Verified traveler

Relaxed

Had a nice relaxing evening before flying out early
4/10
Poor
23 Apr 2016
Merril

Billed as an airport hotel, but it is not

We chose this hotel because it was billed as a \"hotel close to the airport\" It is as far away from the airport as being in downtown Cape Town, and it cost us just as much in taxi fare to get from the hotel to the airport as it did to get from downtown to the hotel. The walls were very thin (listened to our neighbours most of the night) and the shower did not drain. The room felt dingy and the area felt unsafe. The bed were nice though.
4/10
Poor
22 Apr 2016
Verified traveler

Dissapointing.

Not up to the standard that i expected. Breakfast was very expensive. Internet is very slow.
6/10
Pleasant
23 Mar 2016
Geoffrey

Disappointing

Staff friendly. Room condition good Poor wi-fi service. Slow service in restaurant. Very poor food quality. Dishes either under or overlooked. Appearance unappetizing.
Family
6/10
Pleasant
18 Mar 2016
AJ
Location is convenient, but right next to N1 highway, so light sleepers will not have a restful night
8/10
Excellent
10 Feb 2016
A A

Great Experience

Very pleasant stay in a comfortable room. Available of the restaurant all day is definitely a plus.
Family
6/10
Pleasant
09 Feb 2016
Kelly

Outside of Cape Town but near Tyger Valley Mall

First night they put me into a smoking room which was terrible. I complained and the following day they gave me a much better room.
10/10
Exceptional
12 Jan 2016
Not Provided

Lovely

Clean beautiful hotel. Amazing breakfasts.
Family
10/10
Exceptional
07 Jan 2016
David
Very enjoyable stay in Capetown at the Protea, Tyger Valley
food was very good we did not eat dinner but breakfast was very good
Family

Location & surroundings

Protea Hotel Cape Town Tyger Valley
Uys Krige Drive, Jip de Jager off ramp, EXT 20, Bellville, South Africa

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Protea Hotel Cape Town Tyger Valley

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