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City Lodge Hotel GrandWest, Cape Town

W. Cape-Cape Town-Garden Route · South Africa

GrandWest Casino & Ent. World, Jakes Gerwel DrView location

8.8/10Excellent398 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Location8.0/108.0
Neighborhood8.6/108.6
Value8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Lodge Hotel GrandWest, Cape Town

City Lodge Hotel GrandWest is themed on the original Cape Dutch style architecture and is 20 minutes from Cape Town International Airport, the city centre and the V&A Waterfront.

The hotel is part of the GrandWest Casino entertainment complex, boasting a cinema complex, ice-rink, restaurants, bars, gaming tables, slot machines, grand arena and a kids entertainment area. Pets are not allowed at this Hotel.

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With a stay at City Lodge Hotel GrandWest in Cape Town (Goodwood), you'll be within a 15-minute drive of Cape Town International Convention Centre and Long Street. This hotel is 13.7 mi (22 km) from Camps Bay Beach and 1.4 mi (2.2 km) from Grand West.

Make yourself at home in one of the 176 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note: Due to drought conditions, water restrictions apply at this property until further notice. During this time, periodic water supply outages can be expected, and the swimming pools are closed. It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent. Guests are required to provide proof of the parental relationship (birth certificate) upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for English breakfast: approximately ZAR 235 per person
    • Airport shuttle fee: ZAR 320 per person (one-way)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Afrikaans

    English

Nearby attractions

GrandWest Casino & Entertainment World 0.8 km / 0.5 mi
Grand West 1.8 km / 1.1 mi
N1 City Hospital 4.4 km / 2.7 mi
Vincent Pallotti Hospital 7.7 km / 4.8 mi
Tygerberg Hospital 8.4 km / 5.2 mi
Rondebosch Golf Course 9 km / 5.6 mi
Old Biscuit Mill 9.4 km / 5.8 mi
Milnerton Medi-Clinic 9.4 km / 5.9 mi
Canal Walk Shopping Centre 9.5 km / 5.9 mi
University of the Western Cape 9.9 km / 6.1 mi
Panorama Medi-Clinic 10.1 km / 6.3 mi
Groote Schuur Hospital 10.1 km / 6.3 mi
District 6 10.2 km / 6.4 mi
University of Cape Town 10.4 km / 6.5 mi
Milnerton Golf Club 10.7 km / 6.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 176
  • Number of floors (main building): 2
  • Twin rooms: 78
  • Double rooms: 94
  • Suites: 4
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Entertainment Area
  • Wheelchair-accessible
Show 37 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Local and international calls
  • Secure parking
  • Laundry serviceExtra charge
  • 24-hour security
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Garden
  • Gym
  • Luggage room
  • Dining area
  • Electric kettle: 1
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
  • Meeting room: 1
  • Projector
  • PhotocopierExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Casino
  • Nightclub
  • Breakfast
  • Continental breakfast
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-4

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    DOUBLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-4

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Lodge Hotel GrandWest, Cape Town

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Lodge Hotel GrandWest, Cape Town

8.8
Excellent
398 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
8.0 /10
Neighborhood
8.6 /10
Value
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
16 Jun 2026
Kory
The City Lodge Hotel was a small but charming and well-maintained hotel. Most importantly, I felt safe and free to move around the Grand West Casino and its properties. The breakfast was excellent, and the staff was attentive. I’d stay here again.
Self
10/10
Exceptional
02 Jun 2026
Thembi
Room was amazing! Staff was extremely helpful and friendly, they went over and above
Friends_and_family Friends
6/10
Pleasant
23 May 2026
Aldo
They dont do bottle water in room and the water at the fountain was so horrible
Self
8/10
Excellent
18 May 2026
Michael
Room was clean and comfortable, bar and food staff were amazing.
Breakfast buffet was good.
Great location.
Partner
10/10
Exceptional
13 May 2026
Nicoleen
Great place for a short stay
Self
10/10
Exceptional
12 May 2026
Tarzan
Clean rooms, friendly staff. Good meals. Great location.
Business
10/10
Exceptional
27 Apr 2026
Sylvie
Hôtel pas trop loin aéroport Cape Town et à côté d’un centre commercial assez particulier avec des restaurants, des amusements et casinos.
Friends
10/10
Exceptional
24 Apr 2026
Belinda
Fantastic time as usual. We always stay here on concert nights and the service has always been exceptional. We will be back!!!
Friends_and_family Family
10/10
Exceptional
23 Apr 2026
Nicholaas Jacobus
Great place to stay when going to a show at Grand West.
Partner
10/10
Exceptional
14 Mar 2026
Svilen
Very friendly staff
Partner
6/10
Pleasant
09 Feb 2026
Fiona
Liquid soap shampoo and conditioner which is quite standard in bathrooms
Resturant was disappointing. We waited over an hour to serve us by which was 10 pm. We enquired several times why it took so long . Answer Resturant was busy !! The Resturant was only 1/3 rd full. My meal was cold
Friends_and_family Family
10/10
Exceptional
30 Jan 2026
Frances
The room was clean & no problem
10/10
Exceptional
18 Jan 2026
Deidre
Conveniently close to casino to spend an evening.
Leisure Self
10/10
Exceptional
21 Dec 2025
Belinda
Friendly professional staff, clean room, breakfast is good. Dining area is
10/10
Exceptional
07 Dec 2025
Leslie
Good check-in, very welcoming. Room was very good, quiet, well equipped.
Staff in bar & restaurant excellent.
Partner
10/10
Exceptional
01 Dec 2025
Janine
Clean rooms, helpful staff
Friends_and_family Friends
6/10
Pleasant
20 Nov 2025
David
Clean, easy check in, convenient for airport
Leisure Partner
10/10
Exceptional
13 Nov 2025
Jack
clean room resturant was good
Leisure Partner
10/10
Exceptional
31 Oct 2025
Liesel
Friendly staff. Clean property.
Leisure Friends
10/10
Exceptional
28 Oct 2025
Erica
Breakfast was delicious with a really good selection. Room smelled like it may have previously been a smokibg room. Decor is a bit dated in the room
8/10
Excellent
14 Sep 2025
Laurie
Good value, close to airport, staff very friendly
Leisure Family
10/10
Exceptional
10 Sep 2025
Carol
Great location for casino. Easy drive from airport and onwards to other parts of the garden route. Very comfortable bed. Great shower. Nice breakfast.
Leisure Family
10/10
Exceptional
28 Mar 2025
Lily
Perfect for our short stay near the airport
10/10
Exceptional
30 Jan 2025
Mona
The whole experience was truly amazing.
Leisure Self
10/10
Exceptional
28 Jan 2025
JOHN
Casino next door
10/10
Exceptional
13 Dec 2024
jacobus
Always excellent and friendly. Very very nice buffet breakfast
8/10
Excellent
28 Oct 2024
Marelise

Close to Airport!!

We only stayed 1 night. Room was ok but a bit outdated. The bathroom was weird as it had a roller shutter and couldn't close properly, so you had a view of it from the bed.
The Casino was a 5 minute walk and there was plenty of restaurants to choose from.
Staff were lovely and very helpful.
Partner
10/10
Exceptional
02 Jul 2024
Jessica
Excellent
Business_and_leisure Partner
8/10
Excellent
12 Jun 2024
Lim Yew
We booked the hotel thinking it is near to both the airport and city. Indeed it is near to the airport but apparently, it is not within the area whereby tour operators will pick you up from. We booked two day tours and found out later they do not pick up from Grandwest. Making our own way to the meeting points is not cheap nor safe either. There is zero shopping in the vicinity. If having a good meal (they do have lovely restaurants and eating outlets) and visiting the casino after a long day tour is your thing, then the hotel is fine. It is a beautiful and clean hotel, staffed by friendly and helpful staff. But it is not near the city or the waterfront at all. I actually enjoyed the stay, except for having spent extra getting transport to tour meeting areas and not feeling safe in the process.
Leisure Partner
8/10
Excellent
04 May 2024
Liesel
This hotel does not have an elevator. There are 2 small flights of stairs which is OK but very inconvenient when you have 5 pieces luggage to get up to the room. I asked for help since there was no designated bellhop
Leisure Partner
10/10
Exceptional
05 Apr 2024
Susanne

Convenient hotel

I asked during my booking to have a room downstairs, on arrival it was an upstairs room. The receptionist immediately did the change. I like the water fountain idea and the coffee station.
Business
10/10
Exceptional
29 Mar 2024
pius
The clean room and very comfortable bed.
Business_and_leisure Self
10/10
Exceptional
12 Mar 2024
Themba

Best hotel ever

This was a best hotel I ever had, the room is very spacious, and the food wow, every meal is made on request and wait is worth it. Big ups to the chef. I will definitely come back here
Business
10/10
Exceptional
19 Feb 2024
Grant

Nice hotel

Very nice hotel - looks like it might be more set up for business conferences - but was extremely clean an comfortable only drawback was no lift so if your on the upper level it’s a bit of a drag getting the luggage up and down the stairs.
Partner
8/10
Excellent
13 Feb 2024
Willem
Good place to stay, close to highways and industrial areas
Self
10/10
Exceptional
04 Feb 2024
Ernestus
Clean and tidy, friendly staff
Leisure Partner
10/10
Exceptional
30 Jan 2024
Liezel
People were smoking in their rooms during the night - Terrible for a non smoker
Business
8/10
Excellent
24 Jan 2024
David
Room too far from reception/dining. Am slightly handicapped and special parking blocked off.
Business
8/10
Excellent
13 Dec 2023
Robert
I offer a high rating with one small exception the bath room no shampoo and no face cloth, in future at City Lodge location , I will bring my own
Leisure Partner
10/10
Exceptional
08 Nov 2023
Nicholaas
Is really an amazing place to stay over when going for a show;
Leisure Partner
8/10
Excellent
18 Oct 2023
Eugene
Reasonable pricing. Very friendly and helpful staff and a commutable distance from the Airport.

Good experience overall
Leisure Partner
6/10
Pleasant
16 Oct 2023
Corey
When you book through Expedia with this property allow for more than 2 hr for the reservation to go through. The guy at the counter had to charge my credit card for a separate stay then reimburse me—and he did. Very profession the front desk guy!
Leisure Self
10/10
Exceptional
16 Sep 2023
pius
Very nice hotel,
Business Self
10/10
Exceptional
27 Aug 2023
Narad
City Lodge is great with the most hospitable staff. Everyone is very friendly and willing to assist.
The following of is excellent and the kitchen staff are the best.
The room is very clean and the staff comes daily to clean and change sheets.
I will come again!
Business_and_leisure Self
10/10
Exceptional
28 Dec 2022
Arlene

Christmas break

As per usual our stay was amazing as expected. Friendly staff, clean facilities and good food! It is a holistic holiday experience and one of my favourite spots to break away too.
Friends_and_family Family
10/10
Exceptional
19 Dec 2022
Mulongwe

great

good
Friends_and_family Family
10/10
Exceptional
18 Oct 2022
Deidre
Convenient to stay at, awesome entertainment, close to airport, friendly and helpful staff.
Leisure Partner
10/10
Exceptional
26 Jul 2022
Dinesh
Excellent value.Very efficient staff.
Wonderful stay.
Friends_and_family Family
10/10
Exceptional
20 Jul 2022
Deidre
Always enjoy staying at City Lodge at Grandwest Casino the evening before an international flight. It’s safe, convenient, friendly and helpful staff and close to excellent entertainment.
Leisure Family
6/10
Pleasant
23 Jun 2022
Senita

Mixed

Our stay was amazing, yet the only problem we experienced was that we do not get fresh towels everyday. Then used my own towels as the hotel towels were starting to smell as we were in a smoking room.
Partner
10/10
Exceptional
22 Apr 2022
Alzaane
Lovey one night stay! Easy check-in and nice staff. Room super clean and comfortable
Leisure Partner
10/10
Exceptional
15 Mar 2022
Sanjith

Five Star

This hotel is special to me as the staff are friendly and known to me as I have been staying here for many years. Management probably needs more presence and mixing with their customers.
Business
10/10
Exceptional
14 Feb 2022
Bharat

Fantastic Hotel in a Great Location

This is a great hotel located on the casino property with lots of restaurants to choose from. The hotel staff were very friendly and courteous. Rooms got cleaned daily with great detail and were very comfortable.

Most value was the breakfast. This was one of the best from all my travels. Just too many choices of hot and cold continental breakfast options.
Business
10/10
Exceptional
28 Jan 2022
Aleta

Great find!

Looking for a hotel at the last minute as the airport hotel we were staying in couldn’t get our room cooler than 70 degrees! This place is fabulous and a great bargain. Beautiful grounds and dining area, comfortable and quiet . Will definitely stay again
Partner
10/10
Exceptional
20 Dec 2021
Melinda

Enjoyable stay!

We had an overnight stay at the GrandWest Casino Hotel.

It is a bit of a walk from the hotel to the casino but the gardens and entrace facades on the walk there and back are lovely.

The room is in the same style as most of the Sun International Hotels. Everything was neat, tidy and clean. Our stay was comfortable and we were welcomed and looked after well by the staff. We enjoyed their restaurant and bar areas as well.
Partner
2/10
Poor
14 Dec 2021
Steven
Really disappointed as I booked a smoking room and upon arrival was given a non smoking room. When I booked the room on Expedia, there was 5 smoking rooms available on their website. The on site staff just shrugged their shoulders and blamed Expedia, no compensation was offered and their attitude was one of \"take it or leave it\". I was advised to escalate the issue to Expedia. Very unsatisfactory.
Leisure Friends
10/10
Exceptional
26 Nov 2021
M.A.
check in was quick and the staff member was friendly.
the rooms were neat and comfortable. the queen bed was amazing.
Business
10/10
Exceptional
09 Nov 2021
EW

Awesome

Was awesome
Business
10/10
Exceptional
05 Nov 2021
Matthew Scott
Coutious staff, nice convenient location, near Aiport with lots of entertainment near bye
Leisure Self
8/10
Excellent
18 Oct 2021
Verified traveler

Convenient

A great stay , very clean , comfortable and friendly staff.
One problem though , your chef should not be allowed to cook steak. I ordered a medium rare sirloin and it came well well overdone.
8/10
Excellent
27 Sep 2021
Quintin

Business trip

great for a business trip, walk to casino where there are alot of dinning and entertainment options
Business
8/10
Excellent
23 Jun 2021
Verified traveler

Short.

Short but great all round. We will make use of this establishment again.
Partner
10/10
Exceptional
23 Jun 2021
Tinashe

Good City Lodge

Everything was on point. Would visit this place again.
Partner
10/10
Exceptional
09 May 2021
Sylvia

Amazing stay

It is the only hotel i stay in
I have been there several times
Friendly staff and very accommodating
Partner
10/10
Exceptional
08 Apr 2021
Verified traveler
All good
Business_and_leisure Self
10/10
Exceptional
04 Mar 2020
Johannes
It is always a pleasure staying at your hotel thank you
Business
10/10
Exceptional
01 Mar 2020
John
No complaints. Would definitely like to go back to the same place in the near future
Friends_and_family Family
8/10
Excellent
19 Feb 2020
Charmaine

A good weekend stay

The room was good, but a bit noisy at times. The food at The Cafe was amazing. Reception staff were friendly and helpful. Overall a pleasant stay!
Business
6/10
Pleasant
19 Feb 2020
Verified traveler
The Hotels.com website and hotel website did not make it clear pre-booked hotel transfer was required.
Self
10/10
Exceptional
06 Jan 2020
Mr HA

Definitely a must for all kinds of travelers

Always a convenient great location and place with good services all round. 🤗🤗🤗
Friends_and_family Friends
8/10
Excellent
04 Jan 2020
Michelle

Execellent but noisy...

I stayes at Grandwest City Lodge for 6 days with a 2 rooms and also 2 bookings. The staff at the hotel was excellent in keeping our rooms close together. However the room number 11 & 15 are at the door way and next to the parking lot. Extremely noisy and talking from reception and outside comes straight into the rooms. Was very very disturding... that was the only downside to the hotel...
Friends_and_family Family
6/10
Pleasant
31 Dec 2019
Bulisa

Twas ok, but noisy

Staff at reception, very welcoming and friendly.
The room was as expected from a City Lodge, although it appeared as if it is meant for a person with disabilities.

The noise from other guests! At some stage a man was sitting on the floor, in the passage, chatting on his phone until his co-travelers came, some 15 minutes or so later. The noise level went up...
I had to make it seem like music playing to be able to sleep.

Room service ends at 22:00. Even though it is festive season, times do not change to accommodate late checkin.
Friends_and_family Family
10/10
Exceptional
30 Dec 2019
Rachel
We enjoyed our stay no compliants it was lovely
Partner
8/10
Excellent
04 Oct 2019
Ameer

Rude reception lady

Stay was amazing,how ever the lady at reception ,if im not mistaken her name was Shane,her attitude and service was terrible
10/10
Exceptional
30 Sep 2019
Verified traveler

Great!!

It was really nice.
Partner
10/10
Exceptional
11 Sep 2019
Patricia
Was a great stay with very friendly and helpful staff.
Family
10/10
Exceptional
09 Sep 2019
Patricia
Fantastic service and friendly staff.
Family
10/10
Exceptional
29 Aug 2019
Candice
It was all good, but u should put a bar fridge in the rooms and I am a smoker but it stinks coming down the passageway
Partner
8/10
Excellent
25 Aug 2019
Francis
Ok
Family
8/10
Excellent
01 Jul 2019
Verified traveler
We stayed here for one night to attend a concert at the arena. It was within walking distance which was great. We forgot our passports for check in but they allowed us to use a photo that we had on our phones. Very freindly staff and check out was quick.
Leisure Friends
10/10
Exceptional
17 May 2019
Anita

Always a pleasure staying here

So convenient to be on site when you attend something at the Grand West.
Always just a pleasure staying here. Clean, large rooms and awesome shower in bathroom.
We had breakfast there the next morning and it was great.
Partner
10/10
Exceptional
12 May 2019
Mark

City Lodge do it again

Another good City Lodge experience
Family
10/10
Exceptional
12 May 2019
Ashveer
Excellent
10/10
Exceptional
09 May 2019
Nolan

TOPS

this hotel is the best by far all round
10/10
Exceptional
05 May 2019
Aneesa

Great place!

Freindly staff, a very comfortable bed with everything you need in close proximity.
Partner
8/10
Excellent
29 Apr 2019
Lizelle
Food at the Café is wonderful.
The room itself had an overwhelming smell, liking cleaning aid and it was too much, I think this must me looked at because every else was nice but the windows was closed and the smell actually made us leave our room for some time.
Partner
10/10
Exceptional
25 Apr 2019
Tandy Rae
We had a great stay, thank you
Friends
8/10
Excellent
30 Mar 2019
Verified traveler
Had a nice time.
Partner
8/10
Excellent
16 Mar 2019
Verified traveler
Easy parking, very accommodating. All the staff were very helpful x
Leisure Partner
8/10
Excellent
04 Mar 2019
Ram

We were Happy at CL Grand West

my wife and I enjoyed our stay at CL Grand West. ample parking close by. Restaurants are within walking distance from hotel. Bar Service is great. Snacks are good.
Family
8/10
Excellent
13 Feb 2019
Eloisa

I left my prada sunglasses but it was held at lost

Hotel was great! Restaurant had a limited menu but it was right beside a casino with restaurants that delivered. Rooms had no electric sockets which is really vital nowadays. Could you some updating.
10/10
Exceptional
03 Feb 2019
Verified traveler

Awesome service and loveable staff

The night shift staff was the best, friendly and super duper awesome service. They cracked some jokes and made us feel so welcome to THE MOTHER CITY. I was my first time to cape town and they all made it so memorable. Thank you to Nathaniel and staff...will most definitely go back!
Family
8/10
Excellent
31 Jan 2019
Verified traveler
The accommodation was satisfactory. The staff were polite.
6/10
Pleasant
03 Jan 2019
Tracy

Dissapointing

The reception staff were wonderful and the bar, pool, vending machine and gym all looked good. Unfortunately the room was the problem, the size of the room was quite small considering the bathroom was 3/4 the size of the room the bed was very noisy and uncomfortable every movement and it made a noise. The doors into all rooms need to be slammed so the fact that its on the site of a late night casino 4am people in close proximity to our room were slamming doors so unfortunately not a hotel i will stay again.
Partner
8/10
Excellent
31 Dec 2018
Soojhan
Amazing
Family
10/10
Exceptional
16 Dec 2018
Mario
It was very welcoming
2/10
Poor
07 Dec 2018
MJJ

Horrible

Arrived at Grand West with my booking confirmation code and were told that they don't see the booking on system. Everything was already paid for. Still waiting for my refund.
Partner
10/10
Exceptional
22 Nov 2018
P.G.
It was really a big treat for us to stay at Grand West. Everythinh was so comfortable and it was on a Tuesday, the snacks and drinks was a big welcoming. Thank you very much. The staff were also very helpful and friendly.
Partner
10/10
Exceptional
18 Nov 2018
Mohamad Riyaaz

Amazing stay

Amazing hotel. Great location and great food
Partner
8/10
Excellent
19 Oct 2018
laura

Nice hotel,friendly staff clean and comfortable.

My experience lost at the casino,but everything else was good,in fact I'm going back to stay next week.Good restaurant,movies,some shops,always busy very safe.

Location & surroundings

City Lodge Hotel GrandWest, Cape Town
GrandWest Casino & Ent. World, Jakes Gerwel Dr, Ruyterwacht, Cape Town, South Africa

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City Lodge Hotel GrandWest, Cape Town

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