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The Residences At Crystal Towers

W. Cape-Cape Town-Garden Route · South Africa

1 Century Boulevard, Century City, -1View location

8.6/10Excellent159 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.6/108.6
Condition8.8/108.8
Location8.4/108.4
Neighborhood9.4/109.4
Value8.6/108.6
Amenities8.4/108.4
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  • Hotels with charm
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Residences At Crystal Towers

The Residences Crystal Towers is situated in the modern Century City, directly across from the Canal Walk Shopping Centre. It offers luxurious apartments with access to The Knife Restaurant downstairs.

The rooms all offer views either of Table Mountain or over the complex and are elegantly finished with contemporary furniture and modern bathrooms with floor heating. They all have a lounge/dining area with a flat-screen TV and free Wi-Fi. Towels and linen are available at a surcharge.

The kitchens are fully equipped for self-catering, with a refrigerator, microwave, dishwasher, and stove. There are many restaurants and bars in Century City, within 500 meters from The Towers. The V and A Waterfront and cable car to Table Mountain are both less than 12 km away.

Free parking is available on-site and an airport shuttle can be requested at a charge to Cape Town International Airport, 20 km away.

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Our apartments are self-catering, with amenities such as Tea, coffee, Sugar, Milk, Water. Soap, etc will be restocked daily. Please note our reception area close at 21h00

With a stay at The Residences at Crystal Towers in Cape Town (Century City), you'll be within a 15-minute drive of Cape Town International Convention Centre and Long Street. This aparthotel is 8.4 mi (13.6 km) from Cape Town Stadium and 10.8 mi (17.3 km) from Table Mountain.

Make yourself at home in one of the 50 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and microwaves.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: ZAR 350 per person (one-way)
    • Airport shuttle fee per child: ZAR 350 (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Canal Walk Shopping Centre 0.5 km / 0.3 mi
Milnerton Golf Club 3 km / 1.9 mi
Milnerton Beach 3.1 km / 1.9 mi
Milnerton Medi-Clinic 4.4 km / 2.7 mi
Grand West 6.8 km / 4.2 mi
Rietvlei Wetland Reserve 7.1 km / 4.4 mi
GrandWest Casino & Entertainment World 7.5 km / 4.7 mi
Sunset Beach 7.9 km / 4.9 mi
Dolphin Beach 8.1 km / 5 mi
Bloubergstrand Beach 8.1 km / 5 mi
Vincent Pallotti Hospital 9.1 km / 5.7 mi
Panorama Medi-Clinic 9.4 km / 5.8 mi
District 6 9.8 km / 6.1 mi
Groote Schuur Hospital 10.3 km / 6.4 mi
Killarney Race Circuit 10.4 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2009
  • Total number of rooms: 49
  • Number of floors (main building): 9
  • Apartments: 6
  • Studios: 36
  • Executive rooms: 1
  • apartment
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 47 more facilities & services
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Transfer service
  • Secure parking
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Concierge
  • Luggage room
  • Toaster
  • Oven
  • Clothes dryer: 1
  • Electric kettle
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Breakfast room
  • SaunaExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Cash Free
  • DivingExtra charge
  • WindsurfingExtra charge
  • CanoeingExtra charge
  • FitnessExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    The Residences At Crystal Towers

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PENTHOUSEAPARTMENT • PENTHOUSEAPT.P6

    Photos are not available for this room type.

    The Residences At Crystal Towers

    APARTMENT PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    The Residences At Crystal Towers

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Residences At Crystal Towers

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    The Residences At Crystal Towers

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOMAPT.B2-DX

    Photos are not available for this room type.

    The Residences At Crystal Towers

    APARTMENT DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 106 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable35 photos

    The Residences At Crystal Towers

    APARTMENT TWO BEDROOMS

    Room photos

    35 photos

    Room overview

    Non-smoking room
    Room size
    106 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • Shower: 1
    • Electric Kettle: 1
    • Toaster: 1
    • Housekeeping
    • Smoke detector
    • Plug adaptor
    • Fridge
    • Cooker
    • Microwave
    • Washing machine
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Living room: 1
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR TWO BEDROOMSAPARTMENT • SUPERIOR TWO BEDROOMSAPT.B2-SU

    Photos are not available for this room type.

    The Residences At Crystal Towers

    APARTMENT SUPERIOR TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LUXURY TWO BEDROOMSAPARTMENT • LUXURY TWO BEDROOMS • 2 Bedrooms • 110 m²APT.B2-LX
    APARTMENT LUXURY TWO BEDROOMSPhoto unavailable5 photos

    The Residences At Crystal Towers

    APARTMENT LUXURY TWO BEDROOMS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    110 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    LUXURY TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-LX

    Room amenities

    • Toiletries
    • Shower: 1
    • Hairdryer
    • Smoke detector
    • Plug adaptor
    • Direct dial telephone
    • TV
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Cooker
    • Microwave
    • Washing machine
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Housekeeping
    • Toaster: 1
    • Electric Kettle: 1
    • Wi-fi
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6

    Photos are not available for this room type.

    The Residences At Crystal Towers

    DOUBLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    The Residences At Crystal Towers

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PENTHOUSERoom • PENTHOUSEROO.P6

    Photos are not available for this room type.

    The Residences At Crystal Towers

    Room PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LUXURYSTUDIO • LUXURYSTU.LX-1

    Photos are not available for this room type.

    The Residences At Crystal Towers

    STUDIO LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    The Residences At Crystal Towers

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN BED TWO BEDROOMSAPARTMENT • QUEEN BED TWO BEDROOMSAPT.B2-QN

    Photos are not available for this room type.

    The Residences At Crystal Towers

    APARTMENT QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LUXURYAPARTMENT • LUXURYAPT.LX

    Photos are not available for this room type.

    The Residences At Crystal Towers

    APARTMENT LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    The Residences At Crystal Towers

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3-2

    Photos are not available for this room type.

    The Residences At Crystal Towers

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMS • 3 Bedrooms • 236 m²APT.B3-1
    APARTMENT THREE BEDROOMSPhoto unavailable46 photos

    The Residences At Crystal Towers

    APARTMENT THREE BEDROOMS

    Room photos

    46 photos

    Room overview

    Non-smoking room
    Room size
    236 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    3
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3-1

    Room amenities

    • Plug adaptor
    • Cable TV
    • Toiletries
    • Washing machine
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Living room: 1
    • Wi-fi
    • Wake-up service
    • Electric Kettle: 1
    • Toaster: 1
    • Housekeeping
    • Smoke detector
    • Bathroom: 3
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Cooker
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PENTHOUSEDouble or Twin • PENTHOUSEDBT.P6

    Photos are not available for this room type.

    The Residences At Crystal Towers

    Double or Twin PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1

    Photos are not available for this room type.

    The Residences At Crystal Towers

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LUXURYSTUDIO • LUXURY • 1 Bedroom • 50 m²STU.LX
    STUDIO LUXURYPhoto unavailable35 photos

    The Residences At Crystal Towers

    STUDIO LUXURY

    Room photos

    35 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LX

    Room amenities

    • Kitchen
    • Fridge
    • Smoke detector
    • Plug adaptor
    • Cable TV
    • Housekeeping
    • Toaster: 1
    • Clothes Dryer: 1
    • Electric Kettle: 1
    • Cooker
    • Microwave
    • Washing machine
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Shower: 1
    • Hairdryer
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Direct dial telephone
    • TV
    • Kitchen utensils, plates & cups

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Residences At Crystal Towers

8.6
Excellent
159 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.8 /10
Location
8.4 /10
Neighborhood
9.4 /10
Value
8.6 /10
Amenities
8.4 /10
50 reviews shown
6/10
Pleasant
05 Apr 2026
Mandy
good morning... everything was fine except the bed mattress.and lounge sofa is very old... please change bed mattress is too old...not comfortable bed...your bed is a ship now...try to change your mattress....
Friends_and_family Family
10/10
Exceptional
31 Jan 2026
Verona
Staff where amazing
Business
4/10
Poor
07 Jan 2026
Dolapo
To parking access in and out from 11pm till 6am.
Dirty apartment blinds, dirty shower corners. Black spots all over. Very disappointing
Business_and_leisure Self
2/10
Poor
02 Jan 2026
Ryan
The staff were very friendly and helpful. However, the apartment itself was well below an acceptable standard. The towels were extremely worn, there was no hand soap provided in the bathroom, and the overall cleanliness of the apartment was very poor. Given the condition, the apartment was not worth the price charged.

10/10
Exceptional
18 Dec 2025
Juan
Amazing service
Leisure Self
6/10
Pleasant
18 Dec 2025
Chandru
Not sure why they no longer provide bottles of water. Also no shower gel. Very disappointing!
Business
4/10
Poor
03 Dec 2025
Naseema
No water provided as advertised
Bad carpet stains. Carpet worn out
Only hand soap for toiletries
Washing machine had terrible odor
Mirror panels broken
ETC
Friends_and_family Family
4/10
Poor
12 Oct 2025
Grant

Not woth the money

The room looks run down , the shower was clogged up , shower shoap holder is rusted , shower extracter van did not work and was rusted , few light did not work , tv remove dis not work even after changing batteries , batroom door at the bottom was busy peeling off , no water in the room for guest , no guidance to what numbers to press on the phone to rease reception , only had 1 towl in the room had to ask for more towls overall not worth the money , staff are very friendly and was helpful
Business
6/10
Pleasant
05 Oct 2025
Emmanuel
OK!
Business Self
6/10
Pleasant
20 Sep 2025
Martin

Dissapointing

No wifi and TV in main bedroom did not work. Bathroom door in geust bedroom cannot close. No water coffee or tea as advertised. Dissapointing
Friends_and_family Family
4/10
Poor
30 Aug 2025
Hasina
Pillows and towelling needs some serious attention. Attention to cleanliness needs to be relooked at.
Business
10/10
Exceptional
24 Aug 2025
Juan
Amazing stay. Cant wait to go back.
Business_and_leisure Self
10/10
Exceptional
23 Aug 2025
Christopher John
The staff is next level tgey go above and beyond for you friendly courteous clean just an all iver amazing place
Leisure Self
4/10
Poor
17 Aug 2025
Verified traveler

Below Average

1. Booked a 2 bedroom apartment but got a studio instead
2. No hot water
3. No extra blankets / covers
4. Room was not ready by check in time
5. No parking provided although the reservation said basement parking would be provided
Friends_and_family Family
10/10
Exceptional
02 Aug 2025
E
Great view and area
Business Friends
8/10
Excellent
15 Jul 2025
Verified traveler

Worth it!

A comfortable stay, friendly and helpful staff, lovely amenities. Very well located. Furniture showing signs of wear. I would stay here again.
Friends_and_family Family
8/10
Excellent
14 Jul 2025
sandeep

Great stay but can do with a refresh

Great location, great apartment, only thing the apartment needs to be refreshed . Furniture is chipped , side draws broken , stains on the entrance table. If you look beyond that pretty comfortable. Beds and linen were great.
Friends_and_family Family
6/10
Pleasant
12 Jul 2025
Verified traveler
Beautiful location with comfortable surroundings but no available blankets in room, airconditioner not heating and extra towels not provided as requested
Friends_and_family Family
10/10
Exceptional
11 May 2025
Henrietta
Love this place
Business_and_leisure Friends
10/10
Exceptional
08 May 2025
Hasina
Great stay.
Business
8/10
Excellent
17 Mar 2025
Dip Tour
Highly secured and walkable distance to essentials things.
8/10
Excellent
12 Mar 2025
Coral-Lee

Decent stay for 6 days

Overall I enjoyed my stay. 7/10 However, the communication before the stay was terrible. I did not have any response up until the day I got there. The confirmation was not clear as I booked a 2 bedroom apartment but it stated 1 room, 2 queen beds. The reception staff were lovely, polite and helpful. As for the property itself. The beds are small. More like a standard double not sure why it says Queen. The property is unmaintained. Let me clarify it was mostly clean however, damaged shower holder, cracked furniture, rusty extractor fan in shower. There was a peace of kfc chicken in the sofa, balcony glass dirty. Given the amount of money I paid I expect the property to be better maintained than this. The second bedroom has no AC and a Velcro curtain. I mean for a luxury apartment unacceptable. I encourage the owner to do maintenance and get it up to a luxury standard. The bed was comfortable and for a short stay the apartment met our needs. Lastly there were no clear pictures on the website. This is misleading as it shows several apartments. It was not clear which one we were staying in.
Friends_and_family Family
10/10
Exceptional
16 Feb 2025
Taneisha
The property is centrally located and has everything for your convenience.
Leisure Partner
6/10
Pleasant
07 Feb 2025
Jarrod
Average accommodation in a good area. Apartment definitely needs some TLC. Wall cabinet was hanging off the wall. Dirty walls and front door looked like it had been through some tough times. Great shower though. Room size was great too. Bedding felt like it needed replacing. Cigarette butt on the floor outside the elevator. Not the fault of the management, but not nice to see something like this. The rate was low so that’s probably why it’s not a premium accommodation. It’s a pity as the location is excellent and it’s next to the Marriott hotel. We stayed one night before going to airport. Okay for something like that.
Leisure Partner
8/10
Excellent
13 Jan 2025
maria
We could walk to the mall that had great eating options and great shopping.
Leisure Family
6/10
Pleasant
10 Jan 2025
Samuel

Last LEG Holiday disappointment

We had to wait for half an hour before check in, with 2 other couples before us.
The couch was absolutely dirty, resulting in us not using it.
Bed and pillows very hard and uncomfortable.
The guesthouse in Stellenbosch was of far superior quality than this accommodation
Partner
8/10
Excellent
10 Dec 2024
SEUNG WOOCK
Very safe, very clean, and very beautiful. All the staff are also very kind. I'd like to choose the residences at crystal tower again when I get back this area.
Business Partner
8/10
Excellent
05 Nov 2024
Nicole
I recently stayed at this location and had a fantastic experience! The room was spotless and very comfortable, making it a great place to relax. The location is perfect, just a short walk from a shopping mall, which made it easy to explore and find everything I needed. The staff were incredibly friendly and helpful, always ready to assist with a smile. I highly recommend this hotel for anyone looking for a clean and convenient stay!
Leisure Self
10/10
Exceptional
24 Oct 2024
Fiona

Upmarket short stay option

Modern upmarket apartment with a great location and access to Marriott facilities next door. Rooms were clean, modern finishes with good amenities. Kitchen was convenient. Daily cleaning service. Would recommend for families and business traveler. Great location and within walking distance to Canal Walk.
Business Family
6/10
Pleasant
09 Sep 2024
Samuel

.

Room and Bathroom needs maintenance attendance. Loose floor tiles in room, wash basin clogging
Cleaning service needs to be more thorough
Partner
10/10
Exceptional
22 Jul 2024
james
everything was great
Leisure Family
10/10
Exceptional
21 Jul 2024
Peter
Always a good stay
Self
10/10
Exceptional
09 Jun 2024
Verified traveler
Comfortable self-catering unit, conveniently located close to the conference center
Partner
10/10
Exceptional
20 Mar 2024
Patrick
Great place
Business_and_leisure Partner
10/10
Exceptional
10 Mar 2024
Joe

Great area and room

The front desk was great and accommodated an early check in, it is in the same building as the Marriott hotel which needs to be stated on websites including Expedia. The apartment room was spacious but needed a hair dryer and coffee. Area is great and safe. I would easily stay there again!
Partner
10/10
Exceptional
09 Jan 2024
Arthur

spacious and comfortable

our short stay at The Residences at Crystal Towers was very comfortable. The room was soacious and well equiped. We will be back
Partner
10/10
Exceptional
18 Dec 2023
Shawn
Fantastic accommodation, will be back for sure!!!
Business_and_leisure
10/10
Exceptional
07 Oct 2023
Michael
Nice and modern.Close to shopping mall.Secure parking.
Business_and_leisure Partner
10/10
Exceptional
28 Sep 2023
D

Awesome home away from home

We really enjoyed our stay felt like home away from home. The service was amazing from the reception to the cleaning staff. We will definitely come back again.
Friends_and_family Family
8/10
Excellent
17 May 2023
Michael
Enjoyed our stay.Pity there was no soap,tissues or hairdryer supplied in bathroom.
10/10
Exceptional
14 Mar 2023
CLIVE
The rooms are comfortable and clean. The front-desk staff Joshua and Enrico was super friendly and helpful.
Friends_and_family Friends
2/10
Poor
04 Feb 2023
Ahmed
Not good at all no internet no electric for over 14 houres
A day
Business
8/10
Excellent
17 Jul 2022
Velda
The property is well-located, safe and clean. Suitable for leisure or business.
Business
8/10
Excellent
06 Feb 2022
Carike
Used to come here since 2013 and the rooms have really gone backwards, not maintained the way I hoped. My unit was very disappointing. Still modern but neglected
Business
10/10
Exceptional
14 Jul 2021
Stuart

Great Place to Stay

Fantastic place to stay. Staff were friendly and efficient, room was awesome and entire facility was top quality. Spa in building was amazing.
Friends_and_family Family
6/10
Pleasant
19 Feb 2021
Tracy

average experience

Great location but poor communication and the Check in process is complicated with the parking.

In addition you can see through the bathroom window so at night I used the facilities without the lights on so nobody could see me!!
Business
8/10
Excellent
31 Oct 2019
Lisa

Good review

It’s always a pleasure to stay at the Residence. It’s a home away from home.
Business
10/10
Exceptional
08 May 2019
Antronica
Amazing! Good location, great comfort and clean!
Partner
6/10
Pleasant
11 Mar 2019
Verified traveler
Good location with nearby shopping facilities and friendly staff
Leisure Friends
10/10
Exceptional
11 Feb 2019
Stephen
Stay was wonderful.

Location & surroundings

The Residences At Crystal Towers
1 Century Boulevard, Century City, -1, Cape Town, South Africa

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The Residences At Crystal Towers

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