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Staff was helpful.Lack amenities such as paper towels
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8.0/10Excellent27 Reviews
Cleanliness8.6/10 8.6
Service7.6/10 7.6
Comfort8.6/10 8.6
Condition8.6/10 8.6
Neighborhood9.2/10 9.2
Amenities7.2/10 7.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Le Cristal de L'Alpe
With a stay at CGH Résidences & Spas Le Cristal de l'Alpe in Huez (Cognet), you'll be steps from Alpe d'Huez and Les Grandes Rousses. This 4-star residence is 13. 2 mi (21. 2 km) from Les Deux Alpes Ski Resort and 28.
6 mi (46 km) from Écrins National Park. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes.
Additional features at this residence include complimentary wireless Internet access, concierge services, and ski storage. Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 71 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.
Show less
With a stay at CGH Le Cristal de l’Alpe in Huez (Cognet), you'll be steps from Alpe d'Huez and Les Grandes Rousses. This luxury residence is 13.4 mi (21.5 km) from Les Deux Alpes Ski Resort and 0.3 mi (0.4 km) from Palais des Sports.
Make yourself at home in one of the 71 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
5:00 PM
Check-in until
8:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 400 per stay
- A tax is imposed by the city: EUR 3.96 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the residence prior to arrival, using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- The property is professionally cleaned.
-
Special Instructions
The front desk is open during the following times:
- Monday - Sunday: 8 AM - 11:00 AM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Self parking fee: EUR 125 per week
- Pet fee: EUR 100 per accommodation, per week
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
French
Nearby attractions
Les Grandes Rousses
0.1 km / 0.1 mi
Palais des Sports
0.4 km / 0.3 mi
Museum of Huez and Oisans
0.4 km / 0.3 mi
Stade du Signal
0.5 km / 0.3 mi
Telecentre Ski Lift
0.5 km / 0.3 mi
Signal Ski Lift
0.6 km / 0.3 mi
Rifnel Ski Lift
0.6 km / 0.4 mi
DMC Gondola
0.7 km / 0.4 mi
Jeux Ski Lift
0.7 km / 0.4 mi
Alpe d'Huez
0.7 km / 0.4 mi
Marmottes I Ski Lift
0.9 km / 0.5 mi
Alpauris Ski Lift
0.9 km / 0.6 mi
Bergers Ski Lift
1.2 km / 0.7 mi
Petit Prince Ski Lift
2.6 km / 1.6 mi
Lac Noir
4.3 km / 2.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 71
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Fireplace
- Lift access
- Terrace
- Concierge
- Newspapers
- Luggage room
Show 9 more facilities & services
- Ski storage
- Indoor freshwater pool: 1
- Sauna
- Steam bath
- Spa treatments
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
- Ski pass
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLe Cristal de L'Alpe
APARTMENT THREE BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLe Cristal de L'Alpe
APARTMENT TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLe Cristal de L'Alpe
APARTMENT WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLe Cristal de L'Alpe
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT FOUR BEDROOMSAPARTMENT • FOUR BEDROOMSAPT.B4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- FOUR BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLe Cristal de L'Alpe
APARTMENT FOUR BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- FOUR BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLe Cristal de L'Alpe
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Le Cristal de L'Alpe
18
reviews shown
Verified traveler
Location is good and we have stayed before and when the pool area is clean and the hot tubs working it’s much better!
Verified traveler
Peaceful and Relaxing....
Peaceful, clean and just perfect for a weeks relaxation.
We used the swimming pool / hot tub / steam room and sauna almost every evening which was nice and relaxing.
Our apartment was peaceful and we slept well every evening.
we have a massage from the spa which was fantastic and well recommend this to anyone wanted to relax.
Totally ticked all our boxes.
Thanks
We used the swimming pool / hot tub / steam room and sauna almost every evening which was nice and relaxing.
Our apartment was peaceful and we slept well every evening.
we have a massage from the spa which was fantastic and well recommend this to anyone wanted to relax.
Totally ticked all our boxes.
Thanks
Neil
Perfect hotel for our short break to alp d'huez
Great hotel with spacious rooms and all the relaxing facilities you'd ever need in the centre of town
Giles
Good value accomodation
CGH offers good value for money accommodation in Alpe D'Huez. Nothing fancy, just good value with a Spa centre for added value. Only downside, it's not ski in / ski out but a short walk to the pistes and it is close to a range of great restaurants and amenities.
Marc
Great Hotel and location
Really enjoyed our stay here. Great location for the bucket lift to the main uplift only a 50m walk. Right in the centre of Alpe dhuez with great access to shops, bars and restaurants.
Good facilities for relaxing after a hard day and decent wifi for keeping up to date with internet access.
Good facilities for relaxing after a hard day and decent wifi for keeping up to date with internet access.
Jane & Simon
Lovely apartment with excellent facilities
My only complaint would be that the apartment was too hot - hence the lower 'comfort' score. There was no heating on but as a new build it is very well insulated.
We visited at the very end of the summer season so more than half of the shops and restaurants were closed but we just used the apartment kitchen facilities. Some key items were missing such as a chopping board and spatula but good overall.
The pool and spa facilities were excellent and spotlessly clean. As we were end of season we sometimes had the whole leisure complex to ourselves.
We did not use the Spa Therapy facilities however the lady in the local bike hire shop had done so for a massage and rated it highly - she is a sports massage therapist herself so would guess that she knows what she is talking about.
Plan to return to Alpe D'Huez for next ski season as the range of runs looked great.
We visited at the very end of the summer season so more than half of the shops and restaurants were closed but we just used the apartment kitchen facilities. Some key items were missing such as a chopping board and spatula but good overall.
The pool and spa facilities were excellent and spotlessly clean. As we were end of season we sometimes had the whole leisure complex to ourselves.
We did not use the Spa Therapy facilities however the lady in the local bike hire shop had done so for a massage and rated it highly - she is a sports massage therapist herself so would guess that she knows what she is talking about.
Plan to return to Alpe D'Huez for next ski season as the range of runs looked great.
David
Good chalet with nice facilities
Very good except pool was very cold and offputting, even after I complained to reception and receptionist said 'well its 28 degrees!!' and hot tubs were slightly warmer but very uncomfortable as were far too cold. Therefore myself and the three other people that I stayed with never used these facilities.
Also when I went to check out they hit me with a 46 euro tax bill that was not explained to me upon booking which I think is not acceptable when I paid for everything in full upon booking.
My booking also was confirmed as two twin beds which we thought would be singles but were both doubles. When we complained the receptionist said that was across the board in the chalet. This needs addressing.
Overall fairly acceptable but could have been better
Also when I went to check out they hit me with a 46 euro tax bill that was not explained to me upon booking which I think is not acceptable when I paid for everything in full upon booking.
My booking also was confirmed as two twin beds which we thought would be singles but were both doubles. When we complained the receptionist said that was across the board in the chalet. This needs addressing.
Overall fairly acceptable but could have been better
PEGGY
Très bel immeuble de l’extérieur et emplacement idéal!
Appartement en rez-de-jardin à l’arrière du bâtiment, sombre, sans vue et sans charme.
Un seul ascenseur pour rejoindre le parking à l’immeuble pour toute la résidence (évidemment le Check in est à la même heure pour tous, il faut être très patient). Et à l’ancienne, un état des lieux où il faut compter fourchettes et cuillères (oui! Ça existe encore!)
Parking sans lumière toute la semaine.
On est repartis la veille pour éviter l’attente à l’ascenseur le samedi.
Bof, bof, déçus!
Appartement en rez-de-jardin à l’arrière du bâtiment, sombre, sans vue et sans charme.
Un seul ascenseur pour rejoindre le parking à l’immeuble pour toute la résidence (évidemment le Check in est à la même heure pour tous, il faut être très patient). Et à l’ancienne, un état des lieux où il faut compter fourchettes et cuillères (oui! Ça existe encore!)
Parking sans lumière toute la semaine.
On est repartis la veille pour éviter l’attente à l’ascenseur le samedi.
Bof, bof, déçus!
Andrew L.
False advertising
Beds were not as advertised nor sleeping arrangement. Many things were not available either such as pool and sauna. This was due to the virus as told by staff, but that was not mentioned in advertissement. In fact you continued to advertise all as if it was available. Not at all what i expected and paid for. Very dissapointed. You advertised many things that were not true.
Hélène
Superbe établissement de grand confort
Excellent emplacement l’été car près de tout.
Appartements de grand confort , nous avions un 2 chambres très spacieux.
Personnel souriant et agréable.
Bref, je recommande
Appartements de grand confort , nous avions un 2 chambres très spacieux.
Personnel souriant et agréable.
Bref, je recommande
anne b.
Très bon séjour
résidence très bien placée. Appartement spacieux et fonctionnel. Piscine et bains bouillonnants au top!
Seuls bémols : le code wifi à rentrer bien trop souvent. Et surtout, le passage entre le chalet B et le reste de la structure, soit en sortant dans la neige, soit en traversant les casiers à ski et très mal indiqué, penible!
Toutefois très satisfaite sur l’ensemble
Seuls bémols : le code wifi à rentrer bien trop souvent. Et surtout, le passage entre le chalet B et le reste de la structure, soit en sortant dans la neige, soit en traversant les casiers à ski et très mal indiqué, penible!
Toutefois très satisfaite sur l’ensemble
David
Mauvais service dans un bel hôtel
C'était la 3è fois que je séjournais dans cet hôtel, très bien situé en plein centre de l'Alpe d'Huez, magnifique station avec plein d'activités à faire en été.
La qualité de service a vraiment chuté par rapport aux deux premières fois. On parle d'un 4 étoiles où il faut faire les lits soit même (et on nous donne pas tous les draps - 1ère nuit passée à même le matelas), le micro-ondes n'a pas marché pendant tout le séjour (1 semaine) et les relances semblaient glisser aux hôtesses de l'accueil, qui parfois disaient \"j'arrive dans 10 minutes\" et n'arrivaient jamais...
Le jacuzzi marchait un jour sur deux...
La qualité de service a vraiment chuté par rapport aux deux premières fois. On parle d'un 4 étoiles où il faut faire les lits soit même (et on nous donne pas tous les draps - 1ère nuit passée à même le matelas), le micro-ondes n'a pas marché pendant tout le séjour (1 semaine) et les relances semblaient glisser aux hôtesses de l'accueil, qui parfois disaient \"j'arrive dans 10 minutes\" et n'arrivaient jamais...
Le jacuzzi marchait un jour sur deux...
Verified traveler
une semaine sportive ski gym natation
établissement avec Spa. en coeur de station.tres pratique pour le shopping.
10mn du télécabine.sinon navette gratuite vers les départs skis.
labyrinthe pour passer d un bâtiment a l autre ou pour accéder au parking ou piscine.on s y habitue vite mais au début on s y perd.demander appart avec terrasse ensoleillée.nous n avions pas le soleil de la journée sur notre terrasse en c11. équipements et services top. salle de gym bien équipée avec télé mais en sous sol .piscine y aller en heures creuses. belles prestations en global dans un domaine skiable énorme et magnifique.
10mn du télécabine.sinon navette gratuite vers les départs skis.
labyrinthe pour passer d un bâtiment a l autre ou pour accéder au parking ou piscine.on s y habitue vite mais au début on s y perd.demander appart avec terrasse ensoleillée.nous n avions pas le soleil de la journée sur notre terrasse en c11. équipements et services top. salle de gym bien équipée avec télé mais en sous sol .piscine y aller en heures creuses. belles prestations en global dans un domaine skiable énorme et magnifique.
Aurelie
Un séjour magnifique
Nous avons passé une semaine au sein de cette résidence dans un appartement spacieux, bien équipé, où l'on se sent bien, comme à la maison. Les équipements de la résidence sont très bien entretenus et très agréables (sauna, piscine, spa...). De plus l'hôtel bénéficie d'un emplacement idéal: proche des pistes, des boutiques et des restaurants. Enfin, un grand merci à tout le personnel qui sait se rendre disponible et toujours à l'écoute des clients!
Vibeke
Mere \"skihytte\" end hotel. Pænt og rent
Det svarer til, at leje en norsk skihytte. Toiletpapir skal man selv købe og der er ingen restaurant (morgenmad) på hotellet. Vi ankom 20.05, og receptionen var lukket kl. 20. (var heldige at receptionisten hørte os og lukkede os ind alligevel). Men hvis man er indstillet på at det ikke er hotel i gængs forstand,så er det en fin lille lejlighed med lille køkken og altan
Jonathan
Trevligt hotell med bra utrustade lägenheter. Fint spa-område men tyvärr för kallt vatten i poolerna. Halvdålig service från receptionen som vill ta ut extra kostnad för mer wifi etc
Verified traveler
Hotel idéalement situé de conception très récente.
Bon hotel dans l'ensemble Spa très agréable.
A refaire
Bon hotel dans l'ensemble Spa très agréable.
A refaire
Location & surroundings
Le Cristal de L'Alpe
Rue du Poutat, Alpe D'huez, France
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Le Cristal de L'Alpe
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