Holiday Inn Express Suites Dayton West Brookville

10/10

Exceptional

08 May 2026

Robert

When we were going for breakfast there happened to be the same time as 4 or 5 rooms. We did have to wait, but the staff didn't hesitate and food was fresh and the wait worth it. I don't know how the staff could do better without ESP.

Partner

6/10

Pleasant

05 May 2026

Brenda

The heater kept the room warm. The breakfast was ok. The “mural” in the lobby was detached from the wall in one place about 3 feet. The furniture was missing knobs. Some of the electrical outlets did not work. The bed was clean and comfortable. The pillows were comfortable. The box springs had no cover. There was a large red stain on the carpet in my guest room. The wall in the bathroom was horribly patched. The tub was badly stained. No internet. The “spring decor” in the lobby made it look like a preschool. The ironing board wouldn’t stay in the closet on its own.

Friends_and_family Family

2/10

Poor

04 May 2026

Kenya

I just stayed one night at this hotel and during my stay it was interesting. When I booked the hotel I booked for one room with a king size bed. Well unfortunately when I got there I had doubles and was informed that I booked a standard room king size bed and I got the standard room because they had no king size beds left. Then got to the room and the toilet did not flush. So I asked to switch rooms to a room where the toilet worked. That was the only hiccup I had on my one day trip.

Partner

2/10

Poor

27 Apr 2026

Sara

Very outdated. The pool area was disgusting! The elevator was falling apart and dirty. The carpet in our room was so gross. Do not stay here!

Family_with_children

4/10

Poor

20 Apr 2026

Benjamin

The yard wasn’t maintained at all .. the elevator felt as if it could fall at anytime .. there were not one but three dirty rugs in the elevator as well .. the room was very dirty as if it had never been swept …

Partner

8/10

Excellent

04 Apr 2026

Glenn

Property was clean and room was spacious. Elevator was very noisy and rough looking. Erin was an exceptional host and really cared about the property. Breakfast was very good and IHG coffee machines are the BEST in the industry at this price point.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

John

Great place

10/10

Exceptional

16 Mar 2026

Christina

Nice

6/10

Pleasant

28 Feb 2026

Li

the room was in good condition and clean; however, the food quality at the breakfast area seems to have gone down from past experiences. The bagel was small and hard...very difficult to separate. The apple has to be the smallest I have ever seen in my life.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

James

Clean room good breakfast

6/10

Pleasant

23 Jan 2026

Larence

Room was clean except the tub had a lot of stain due to being old. Had a problem with wake up calls asked for two one was late the other did not come 3 am call to catch fli ght. Other wise food was great people were friendly.

Business Partner

10/10

Exceptional

14 Jan 2026

Sandra

Room was very nice and clean. Poor TV quality they don't seem to check to see if remote batteries are fresh. Breakfast was good. Parking is excellent.

The staff when you check in and is there during the evening is not friendly and doesn't engage. The manager when he's there is excellent.

I have stayed several times at this hotel. And they have really improved the hotel. I'll be back.

Leisure Self

10/10

Exceptional

08 Jan 2026

Sandra

The rooms are very clean, the bed is comfortable and check in was a breeze

10/10

Exceptional

29 Dec 2025

Geoffrey

Eurieu

8/10

Excellent

29 Dec 2025

DREW

Courteous staff, comfortable bed, quiet

Leisure Self

10/10

Exceptional

18 Dec 2025

Kirby

Nice, clean, comfortable room. Breakfast was excellent, actually one of the best hotel breakfasts I've ever experienced. Staff was friendly and efficient. Will definitely stay there again, if the opportunity presents itself.

Leisure Self

10/10

Exceptional

13 Dec 2025

Dwayne

I stay at this hotel on every trip to the Brookville area. The staff here are exceptional. All staff that I have interacted with have been professional yet very personable and respectful. My rooms have always be clean, comfortable and well kept. I’ve stayed elsewhere when I’ve been in the area in the past, however after staying here this hotel has become my “go to “ lodging. Keep up the great work.

Business Self

10/10

Exceptional

16 Nov 2025

Kara

The staff were very nice and accommodating here, any time I had a question or needed something they were quick to take care of it all. The beds and pillows were super comfy and we slept great. Breakfast was ok, definitely better on Saturday than on Friday, probably because there were more people so it was getting refreshed more often. They had pancakes vs waffles, and eggs and sausage and gravy, and all the usual things like cereal, pastries, bagels, and yogurt. They have a great coffee station area and good tasting coffee and creamers. Never used the pool but it looked warm and inviting. All in all very clean and nice; it is pricey compared to the nearby Brookville Inn, but you get what you pay for and would definitely stay at this hotel again.

Business Family

8/10

Excellent

13 Nov 2025

David

Convenient to visiting family in Brookville

10/10

Exceptional

13 Nov 2025

Sandra

The room was clean and very nice

Leisure Self

8/10

Excellent

12 Nov 2025

Timothy

Impeccable service and clean.

8/10

Excellent

10 Nov 2025

James

Ok

Business

6/10

Pleasant

08 Nov 2025

Jennifer

The breakfast was fine. The real issue we had was with the room. The bathroom had several issues; broken handles, toilet that did not flush properly and a stained shower. The carpet looked dirty.
We only saw the staff when checking in and out.

Leisure Family

4/10

Poor

03 Nov 2025

Bret

Very loud. All hours. Very unfriendly service staff.

10/10

Exceptional

01 Nov 2025

Nelson

good stay

10/10

Exceptional

26 Oct 2025

Matthew

Front desk at check in was polite as was the young lady that answered my question at checkout.

Business Self

10/10

Exceptional

14 Oct 2025

Robert

Great place to stay.

Everything was very good. Staff was friendly and accommodating and breakfast was excellent.

Partner

8/10

Excellent

12 Oct 2025

Larry

Biscuits and Gravy Excellent!

Partner

10/10

Exceptional

12 Oct 2025

Claudette

Very convenient off the highway. Clean and quiet.

Leisure Family

2/10

Poor

11 Oct 2025

Chris

Check in was terrible. I asked for a receipt and was told their printer was down but she could email me a copy. The email was blank and I did not feel like standing in line for another 10 minutes to recieve nothing again. Once back in my room, I noticed a lot of stuff that was very dirty. Too much to list individually. The bathroom needs to be gutted and remodeled. It is outdated, falling apart, moldy, and rusty. The sheets are frayed and really worn. Mirrors were filthy and cobwebs in the heating/cooling unit. The hallway ouside my room smelled really musty. I have stayed at a bunch of Holiday Inn Expresses and this one ranks at the bottom. I wish they all could be as clean, updated, and safe as the one in Indianapolis.

Leisure Family

4/10

Poor

01 Oct 2025

Dawn

Staff was great, room outdated, shower was dirty, and bed sagged on one side had to sleep in middle of king size bed.

Partner

10/10

Exceptional

30 Sep 2025

Darrel

The parking area has good lighting and seems safe.
The room…
The carpet feels dirty, and both sink and tub/shower drains are clogged.
I had to turn off the water twice while showering to allow the water to drain.
My wife had over a half of sink of water trying to brush her teeth.
The beds are comfortable and the A/C works great.

Business_and_leisure Family

4/10

Poor

28 Sep 2025

Matthew

AC didnt keep the room cold

Leisure Partner

6/10

Pleasant

27 Sep 2025

Charles

Blinds in the room didn’t work, bathroom sink would take a long time to drain

Leisure Partner

4/10

Poor

22 Sep 2025

Diane

We were given a room that was not ready. Bed not made and bathroom not cleaned. Moved to another room. When there, the toilet was broken! Then we were told there were no more rooms available with two beds. After much arguing, they “found” one. Of course it was ext to the elevator. Turned out to be not too noisy. We asked for some compensation but were told absolutely not! I have stayed here many times and recommended many times. Not so sure of futureuse

6/10

Pleasant

21 Sep 2025

Charles

It was close to family. Sign out front was not lit up at night and was hard to find at might.

Family

8/10

Excellent

05 Sep 2025

Constance

Convenient, nice staff, easy check-in

10/10

Exceptional

26 Aug 2025

Burke

Sign at main road was hard to see due to bushes covering the sign.

Business Self

8/10

Excellent

07 Aug 2025

Marla

Was a little outdated but otherwise fine

6/10

Pleasant

07 Aug 2025

Stephen

Shower water pooled; overall cleanliness was mediocre. Don’t recommend

Business_and_leisure Family

4/10

Poor

07 Aug 2025

Stephen

Walked into our room. Two empty beer bottles in the room along with dirty used q tip on the floor.
I didn’t say anything as we were exhausted from traveling. You need to make sure your staff is actually cleaning and doing things right.

2/10

Poor

04 Aug 2025

Sydney

If you value clean, not broken rooms, don’t come here. We got there late, and I had called ahead twice. The first time around, the lady was rude but I let her know I’d be in late, then called again when we were 2 1/2 hours out, and they said that was fine as check in didn’t end until sometime in the morning (3 or 4). We got there and check in itself was pretty smooth! After being on the road for a long while, we just wanted to shower and sleep. We went to go shower and there was a dirty washcloth on the shower head. Then we went to actually shower and the shower drain was almost completely clogged. The water was up past my ankles in minutes. We went to go to bed and the room was hot, so we went to turn on the AC. The AC didn’t work. (The next morning we found out the person we talked to had known about the broken AC and the person the night before had not) After lying there for a while, it was too hot to sleep, so we went down to the front desk to ask what could be done. We get down there and are informed they are sold out of suites, which I knew as I’d checked the day before if they had any more suites available out of curiosity, and they did not. (why you would intentionally sell a room that you know has an issue?) She said they could move us and it had to be to a “deluxe room”, it was an “upgrade” she said. It had a broken door, crooked bath spout, & a clogged shower drain. Overall, a pretty terrible experience and I do not recommend coming here. Have pictures as well 😕

Leisure Partner

10/10

Exceptional

26 Jul 2025

Beverly

Breakfast was the best of all motels we’ve stayed at from Texas to New England.

Partner

4/10

Poor

21 Jul 2025

Kalyan

Mushy odor as soon as you enter the property, shows the age. Main door didn’t get locked, noticed the next morning when stepped out for breakfast. Limited options at breakfast, pancake machine was out or order, No boiled eggs, milk isn’t refilled appropriately

Leisure Family

8/10

Excellent

20 Jul 2025

Roberta

I was pleasantly surprised with this hotel. It was modern, clean, and comfortable. The room was very large. The hotel was dog friendly. The pet fee was very reasonable. The staff was friendly and helpful. Breakfast was good. I would recommend this hotel and would stay here again.

Leisure Pet

8/10

Excellent

17 Jul 2025

Larry

No complaints

The rooms, staff, commmon areas and breakfast and room were all very nice. The bed lights did not work and neither did the plugs on the nightstands. Inconvenient. Reported so hope it was fixed for next guest.

Partner

10/10

Exceptional

04 Jun 2025

Michelle

The staff were very friendly and helpful with all of my questions and check in went quickly and smoothly.

Leisure Family

10/10

Exceptional

02 Jun 2025

David

Ok

Business

10/10

Exceptional

12 May 2025

Jane

Friendly staff and clean rooms.

Leisure Partner

10/10

Exceptional

04 May 2025

Milo

There were a few places where it was evident from the wallpaper that repairs or upgrades had been made. Surprised that there was no ventilation fan in the bathroom.

The breakfast was top notch. Everything was fresh and well prepared.

Leisure Family

8/10

Excellent

29 Apr 2025

David

Clean, quiet, no issues

Business Self

10/10

Exceptional

23 Apr 2025

joanne

Amazingly comfortable

Partner

8/10

Excellent

19 Apr 2025

Van

Parking was limited for vehicles that are towing Uhual trailers if arriving late evening check-in.

Leisure Family

10/10

Exceptional

07 Apr 2025

Sheryl

Friendly staff. Room was clean

10/10

Exceptional

23 Mar 2025

Gayla

The staff was friendly, the room was clean and comfortable, and the breakfast options were good. The only complaint was that the person above us sounded like they were stomping back and forth in their room all night.

Partner

10/10

Exceptional

21 Mar 2025

Ralph

Friendly and helpful staff.

Leisure Friends

6/10

Pleasant

03 Mar 2025

Ron

At check in it took 3 trips to desk for a room that had bed made up and ready for guests

Partner

10/10

Exceptional

02 Feb 2025

James

Nice place, nice stay

Great staff, very clean and up to date. Had a great breakfast, with many options. Felt safe there.

Self

10/10

Exceptional

19 Jan 2025

Renald

Clean

10/10

Exceptional

22 Dec 2024

Michelle L

The room was spacious, clean and we loved the set up. The breakfast was quite good and the staff was so polite and genuine. Would definitely stay again when traveling.

10/10

Exceptional

21 Dec 2024

Alicia

Unfortunately no hot water so showering was not an option. I mean the water test from hot side was as cold as the cold faucet.

Leisure Pet

2/10

Poor

20 Dec 2024

Anthony

No good

Floor was sticky , carpet smelled , shower didn’t have hot water , probably the worst holiday inn I’ve ever been to

Business

10/10

Exceptional

07 Dec 2024

Deborah

Perfect for traveling

Business_and_leisure Self

6/10

Pleasant

05 Dec 2024

Mike

Property was under construction. Some facilities not working. I was not given advance notice that the renovations were ongoing. Dont think I would stay here if I had Known.

Leisure Partner

6/10

Pleasant

01 Dec 2024

Verified traveler

Might have gotten unlucky with the bathroom

Plenty nice hotel going through renovations, with a well appointed room that seemed pretty up to date, but the tub and sink both had nasty black mold on them near the drains in particular, and the shower (tub) drain was plugged so it filled up with water when the water was turned on— and I didn’t really want to be ankle-deep in that sh*t). Not to mention the shower water didn’t get very hot (the sink did- so why not?—no idea). And yes, I tried putting the handle to both sides (hot and cold)— the water got tepid, but not hot. And yes, the drain stopper was fully ‘up’ in the tub do that it was supposed to drain (which it eventually did). I hate to complain and rarely do, but it was kinda gross. Everything else was quite good (bed, pillows, temp control, check-in, hallways) so I’ll chalk it up to an unlucky bathroom that is probably soon to be updated.

Self

4/10

Poor

24 Nov 2024

Calvin

Poor customer service

6/10

Pleasant

23 Nov 2024

Jeonghoon

It's very inconvenient because the water in the bathtub doesn't drain.

8/10

Excellent

17 Nov 2024

Karen

No hot water in shower. Sour smell shower curtain.

Leisure Pet

10/10

Exceptional

09 Nov 2024

David

Brookville Stay

Floors were terribly dirty. Breakfast area was perfect. great breakfast and well maintained.

Partner

10/10

Exceptional

09 Nov 2024

Linda

Nice room

Leisure Family

10/10

Exceptional

27 Oct 2024

Brenda

This was a great place to stay. The bed was very comfortable, the room was clean, the air conditioner was quiet, and the breakfast was excellent. Staff was wonderful!

Leisure Partner

10/10

Exceptional

22 Oct 2024

Jeffrey

All around good experience.

Partner

2/10

Poor

03 Oct 2024

Gail

We never checked in due to a power outage at the hotel nor were we offered any alternatives. We were told we would get a refund and have heard nothing from the hotel.

Family

10/10

Exceptional

21 Sep 2024

Alan

Father Daughter trip

Even with the current construction, it was a great place to stay. Was there for a wedding and funeral. The staff was always ready to help and the room was very comfortable.

Friends_and_family Family

8/10

Excellent

15 Sep 2024

Jean

I thought the room was clean. Room showed some wear n tear. The tub didn't drain while taking a shower. Reported it to front desk.

Partner

10/10

Exceptional

11 Sep 2024

Anthony

Good value

Leisure Family

10/10

Exceptional

09 Sep 2024

Kyle

It was clean and comfortable and the staff were all very nice.

Leisure Partner

4/10

Poor

08 Sep 2024

meriner

They gave us an unclean room first the gave one which was already occupied by someone else when we opened the door and finally they gave us an ok room at 11.30 pm

10/10

Exceptional

01 Sep 2024

Meredith

It was a great place for me and my dog to stay. Quiet and clean.

10/10

Exceptional

18 Aug 2024

Karen

Great breakfast!

4/10

Poor

17 Aug 2024

Cheryl

did not feel that clean, seemed like an old hotel that was renovated awhile ago, shower barely put out water, drain clogged, phone not working, smells like cows outside hotel, not the best holiday inn

Family

8/10

Excellent

16 Aug 2024

Richard

Good place. The tv was falling off the wall but I reported that and they said they’d fix it. Good big room and good shower.

10/10

Exceptional

14 Aug 2024

John

A very good breakfast selection. All the equipment seemed to be in good condition and working correctly. Not so in other hotels.

Leisure Family

8/10

Excellent

03 Aug 2024

Traci

Staff was knowledgeable and friendly. Room was humid (AC had been turned off) which left carpet feeling damp underfoot but otherwise room was very clean. Limited dining choices in area. Would stay again if in the area.

Business Self

4/10

Poor

02 Aug 2024

Hongbo

The property looks very old. It could not match the brand in my mind. Thx

Business

8/10

Excellent

30 Jul 2024

Laura

Breakfast was good

Leisure

10/10

Exceptional

15 Jul 2024

Deborah

Great area-close to the freeway-we really enjoyed the hot breakfast in the morning.
Lobby had cookies and juice available at all times.

Friends_and_family Family

10/10

Exceptional

01 Jul 2024

Diane

Great staff, nice pool, clean hotel.

Leisure Partner

10/10

Exceptional

30 Jun 2024

Bernadine

Everything is fine

Leisure Partner

8/10

Excellent

28 Jun 2024

Donna

Hotel itself was very nice. But around the building was grown up in weeds.

4/10

Poor

25 Jun 2024

Roy

Was not impressed for the pricing. Felt like i was at a motel 6. I had a trained service dog with me so no issue regarding him. But floors were not clean in room. Bathroom had brownish mineral deposit all arround the bathroom. My bathroom and crappy dry wall pathcing where cracks were coming out of wall and paint all over the bathroom not consistently applied just apeearing very odd. The mirror had a big blotchy scratch on it. This wasnt a room rental 100 bucks or less so i expected a little better specially from a popular rebranding of a holiday inn. Far from feeling like a holiday. Thats all.

Leisure Pet

10/10

Exceptional

23 Jun 2024

Steve

For a stop on the way home to Wisconsin from the east coast it was fine

Leisure Partner

10/10

Exceptional

21 Jun 2024

Connie

Brookville

One night stay while passing thru

Friends_and_family Family

10/10

Exceptional

21 Jun 2024

Julie

Staff was very helpful and kind!

Leisure Partner

10/10

Exceptional

10 Jun 2024

Susan

Overnight stay

Clean hotel, beds very comfortable and breakfast was good. No complaints for overnight stay while traveling home from Virginia

Partner

8/10

Excellent

30 May 2024

Angie

Easy access

Leisure Partner

6/10

Pleasant

30 May 2024

Susanna

Easy to access from the highway, the staff was friendly and check-in was quick, so those were some positive things. Otherwise, our room smelled very musty, the furniture and carpet looked worn out, and the bathroom and shower were not cleaned very well. We only had to be there for 10 hours overnight so it was sufficient for that.

Leisure Partner

10/10

Exceptional

27 May 2024

cyrus j

Good

Business_and_leisure

10/10

Exceptional

06 May 2024

Maureen

Easy off highway access. Comfortable stay